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Asian Paints Complaints & Reviews

3.9
Updated: Nov 20, 2025
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Asian Paints reviews & complaints page 4

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P
Prem. K
from Adilabad, Andhra Pradesh
May 25, 2023
May 27, 2023
This thread was updated on May 27, 2023
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Dear sir i am here you to say that your master stroke application is creating some problems in money redemption.
So, many of the customers and painters are getting bad impression upon the masterstroke Asianpaints application
So, I hope that you will clear the problem very soon
+2 photos
Asian Paints customer support has been notified about the posted complaint.
Hi Prem, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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    T
    Tikeshwar kumar sahu
    May 18, 2023
    May 19, 2023
    This thread was updated on May 19, 2023
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    Address: Jayanti Nagar Durg Chhattisgarh

    Sar Mera KYC Abhi Tak complete Nahin Hua Hai please complete kar dijiye
    Asian Paints customer support has been notified about the posted complaint.
    Sar yah Hai Mera BP number [protected]
    Hi Kumar, we have forwarded your details to our relevant team. Someone from our team will get in touch with you.
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      A
      May 4, 2023
      May 8, 2023
      This thread was updated on May 8, 2023
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      Address: Banglore

      BP not present
      Asian Paints customer support has been notified about the posted complaint.
      Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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        9
        9007202741
        from KOLKATA, West Bengal
        May 4, 2023
        May 11, 2023
        This thread was updated on May 11, 2023
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        Address: 43, Russa Road East First Lane, Swiss Park, Kolkata 700033

        We had carried out repair of water ingress into our house through our Rooftop in the year June 2022. Asian Paints had used their Product Smart Care Waterproof 1048, which as shown in their public document as having 7 years guarantee.

        But unfortunately water recently started leaking again as soon as it started raining. This is again damaging our false ceiling made of plywood, which informatively was renewed just after the said application. The total cost for the waterproofing job was Rs.22000. Out of this Rs 19000 was the expense for the said material and labor for that application., Material cost for 20Lts is approx Rs.6500. The job was completed by 3 persons in approx 3hrs time.

        Now they conveniently are harassing Senior citizens, stating No guarantee will be provided. Whereas Product Public Document advertises Otherwise.

        Kindly look into the matter to ensure complete renewal of product after Removing the used product.

        Awaiting you early reply.
        Asian Paints customer support has been notified about the posted complaint.
        Hi, we understand that you have had an unpleasant experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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          R
          Ranjan1970
          May 3, 2023
          May 8, 2023
          This thread was updated on May 8, 2023
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          Address: PO=HALHALI Dhalai Tripura

          Water proof wall putty 40 kg bag totally damaged
          Painters not working
          So kindly immediate solve the problem as early as possible
          Swastika hardware mart
          +2 photos
          Asian Paints customer support has been notified about the posted complaint.
          Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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            V
            Vikber
            from Bengaluru, Karnataka
            May 2, 2023
            May 8, 2023
            This thread was updated on May 8, 2023
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            Address: Bangalore

            My masterstroke amount not credited yet, they've done kyc. And now they are telling that my bank account is not linked to masterstroke, I've sent my bank details. No response from Asian paints employees. Wt should I do!
            Asian Paints customer support has been notified about the posted complaint.
            4395665

            Masterstroke redemption amount not credited - Comment #4102836 - Image #0
            Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
            Vikber's [Complaint's author] reply, May 4, 2023
            9738988292
            Hi, thank you for sharing your number.
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              S
              shaik656
              May 1, 2023
              Jun 5, 2023
              This thread was updated on Jun 5, 2023
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              Hello sir i am shahid my bp card number is in active no.[protected]
              pls sir reactive my bp no thank you
              Asian Paints customer support has been notified about the posted complaint.
              Hi, sorry to hear that. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
              Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                T
                Apr 28, 2023
                Apr 30, 2023
                This thread was updated on Apr 30, 2023
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                Address: House No. 501, Ann Abode Building, St. Martin Road, Bandra West, Mumbai 400050

                Am writing here after several attempts to purchase and get a wallpaper installed in one of my rooms.
                I have been frustrated and really shocked at the absolute lack of any action by your teams. This is after several e mails, chat communication and phone calls. Each time I promptly get an automated whatssap with a new complaint number while the old ones stand unresolved. I also get e mails with appropriately apologetic messages saying someone will get in touch. After many days last Thursday I was told I two days I’ll get someone to inspect the premises. It’s been more than a week, no one has turned up or even called.
                At first my query was about a wall paper that showed out of stock on the web but I was asked to contact a bandra dealer - who again I couldn’t as the number on your website was incorrect and no one shared the right number !!!
                I gave up and chose another wall paper that was in stock on your site and then was promised the site visit, but here I am having to take out so much time to write this mail to you.
                One expects a very different experience from a company of the stature of Asian Paints. The reality is really disappointing!
                I’m hoping now this is resolved at the earliest.
                Asian Paints customer support has been notified about the posted complaint.
                Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                  V
                  Vivekeshwar prasaad valavala
                  Apr 28, 2023
                  Apr 28, 2023
                  This thread was updated on Apr 28, 2023
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                  On product there is warranty but in reality there is no warranty for paint

                  Myself Eswara Varaprasad ValaVala, Mori Village, Sakhineti Palli Mandal, BR Amedekar Konaseema District . I have purchased 1 lakh worth of Asian paints Apex Dust Proof 5 Years Performance warranty from RK Color Hub, Malkipuram . Unfortunately paints are faded out within a week then i dropped an email to grievances department someone came and telling on sea side buildings we dont give warranty thats fine then i asked the terms and conditions...
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                  S
                  Swarup Jena
                  Apr 28, 2023
                  Apr 28, 2023
                  This thread was updated on Apr 28, 2023
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                  Address: Cuttack,odisha

                  We have painted our house with asian royal shine paint .but Your colour quality is so poor that ant eat it .ANT COMPLETELY damage my wall paint .why you are not providing any repellant with your paint .I am not expecting this type of paint from such a big brand .
                  +3 photos
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Swarup, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                    Nikita rathore1
                    from Jaipur, Rajasthan
                    Apr 27, 2023
                    Apr 27, 2023
                    This thread was updated on Apr 27, 2023
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                    Address: Jhothwara

                    Iss year January m Asian paint s work krwaya tha jiska amount almost 4 lac tha Abi April m paint k halat aisi h jaise paint krwaya hi ni h poor experience with Asian paints plz visit my home again and do something thank you 🙏🏻
                    Asian Paints customer support has been notified about the posted complaint.
                    Hi Nikita, we understand that you have had an unpleasant experience. Request you to please share your contact number with us in a private message. We will contact you to take complete details of your concern and address the same.
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                      S
                      sayed khaja
                      from Gadwal, Andhra Pradesh
                      Apr 20, 2023
                      Apr 21, 2023
                      This thread was updated on Apr 21, 2023
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                      Address: Telangana Gadwal 509125

                      Asian Paint MS BP nambur 4351328 oct 3/2022..in case inacitvet ...Master stoke app my BP nambur not show mi ...Asian paint color work / continuous not discontinue..your compamy my help before 7 month is not help mi... pending date ( 03/10/2022 to 20/04/2023 way...
                      +1 photos
                      Asian Paints customer support has been notified about the posted complaint.
                      Hi Sayed, we regret the unpleasant experience. We are sharing this with our team and they will get in touch with you.
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                        9
                        9991198763
                        from Sadaura, Haryana
                        Apr 17, 2023
                        Apr 18, 2023
                        This thread was updated on Apr 18, 2023
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                        Address: Sadhura Haryana

                        Sir ji meri DBT nhi huyi hai please register my bank account mere is year ke points ke paise bhi hold par h so register my DBT
                        +1 photos
                        Asian Paints customer support has been notified about the posted complaint.
                        Hi Kuldeep, we have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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                          9
                          9991198763
                          from Sadaura, Haryana
                          Apr 14, 2023
                          Apr 14, 2023
                          This thread was updated on Apr 14, 2023
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                          Address: Sadhura Haryana

                          Sir ji 17 March ko documents submit karwaye the lekin DBT nhi huyi abhi tak please SIR DBT Karwado
                          Bp [protected]
                          Name Kuldeep Singh
                          +1 photos
                          Asian Paints customer support has been notified about the posted complaint.
                          Hi Kuldeep, we have already escalated your concerns to the relevant team. They will reach out to you with an update.
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                            9
                            9991198763
                            from Sadaura, Haryana
                            Apr 13, 2023
                            Apr 14, 2023
                            This thread was updated on Apr 14, 2023
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                            Master stroke kyc not complete

                            Address: Sadhura Haryana

                            Sir ji maine 17 March ko Asian paints master stroke kyc ke liye documents submit karwaye the lekin abhi tak kyc nhi huyi mai points bhi redeem nhi kar pa rha hu please complete my kyc
                            Bp no. [protected]
                            Name Kuldeep Singh...
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                            R
                            Rihandnm
                            Apr 2, 2023
                            May 8, 2023
                            This thread was updated on May 8, 2023
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                            Resolved

                            On 25.10.20 I received Asian paint's safe painting Apex Ultima Protek for extirior and Royale-aspira for Interior service quotation for Rs.88232.00 as per terms and conditions of Asian paint and painting work till 30.01.2021 Rented Rs. 22058.00 in four installments and Rs. 71360.00 was paid to the Asian Paint, While the quality of the work done by Asian Paint was very low, contrary to the claims of Asian Paint, the painting work was done by Asian Paint in a very dirty manner, which was complained during the work and after the work was over Was also done by me to the officials of Asian Paint which can be verified from the call record which is available with Asian Paint.
                            Company in lieu of the additional work done, But as it was committed by Asian Paint before giving the quotation that within one month of the completion of the work, I will be issued a warranty card for the work done, but despite almost 15 months being bit, till now the Asian Paint not given to me by, As before giving the quotation, it was committed by Asian Paint that within one month of the completion of the work, warranty card will be issued to me for the work done, But even after almost 15 months, it has not been given to me by Asian Paint yet.I was given false assurance by Asian Paint and despite many excuses, I have not yet been given warranty card, mainly Asian Paint's official Gaurav Kumar mobile no. [protected], [protected], krishna kumar mobile no. [protected], kuldeep kumar mobile no. [protected], and the customer care of Asian Paint fooled me by all these, yet the warranty card has not been given to me and in the end Gaurav Kumar has even said that you have to do it, but you will not get the warranty, And started quoting the rules and regulations indiscriminately whereas before giving the quotation, the people of Asian Paint had promised me that you will get the warranty card within one month of completion of the work, Meanwhile, I had also complained to Gaurav Kumar about paint damage, but no action has been taken so far. I should be given a warranty card for the work done by Asian Paint Company without any delay and it should also be kept in mind that due to all these acts of Asian Paint and its officials, I am also facing mental harassment.
                            Apr 3, 2023
                            Complaint marked as Resolved 
                            REQUIRED INFORMATION IS ALREADY PROVIDED IF YOU WANT YOU CAN TAKE APPROPRIATE ACTION AGAINST YOUR SERVICE PROVIDER BY SETUP AN INQUIRY COMMITTEE.
                            Asian Paints customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 03, 2023
                            Asian Paints Customer Care's response
                            Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                            Verified Support
                            May 08, 2023
                            Asian Paints Customer Care's response
                            Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                            NEERAJ MAHESHWARI
                            [protected]
                            [protected]
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                              Razzaq Choudhary
                              Mar 30, 2023
                              Apr 6, 2023
                              This thread was updated on Apr 6, 2023
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                              Masterstroke full kyc complaint

                              Address: Near morwadi court Pimpri Pune.411018

                              4 weeks se try karra hu mai Mera masterstroke kyc karne k liye but no response.please kyc kardo Mera...
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                              V
                              Vivekeshwar prasaad valavala
                              Mar 17, 2023
                              Apr 3, 2023
                              This thread was updated on Apr 3, 2023
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                              I have purchased from one uneducated dealer from RK Colour Hub Malkipuram.Purchased Asian paints Apex dustproof paints with 5 Years Performance warranty by dealer now distributer trying to escape telling silly resons which is completely unacceptable and unethical practices by Asian Paints.
                              Asian Paints customer support has been notified about the posted complaint.
                              Hi Vivekeshwar, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                              Hi Vivekeshwar, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                                J
                                Jishnu k k
                                Mar 15, 2023
                                Mar 16, 2023
                                This thread was updated on Mar 16, 2023
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                                [protected] this is my BP number
                                My account total 300 points but not redeem in my account. The redeeming time one error message are come please help me for the redeem
                                Asian Paints customer support has been notified about the posted complaint.
                                Hi Jishnu, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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                                  Razzaq Choudhary
                                  Mar 12, 2023
                                  Mar 12, 2023
                                  This thread was updated on Mar 12, 2023
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                                  Address: Morwadi near court Pimpri pune.18

                                  Dear sir/madam I just want to complete my full kyc in masterstroke app .but any one dealer can't pickup my calls. So please get my complaint and do fast .🙏
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Hi, we are sorry to hear that. We request you to kindly share your contact number and someone from our team can get in touch with you to assist you.
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