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Asian Paints Complaints & Reviews

3.9
Updated: Dec 9, 2025
Complaints 893
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626
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Asian Paints reviews & complaints page 3

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Dilavar shekh
from Anand, Gujarat
Sep 19, 2023
Sep 20, 2023
This thread was updated on Sep 20, 2023
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Address: Anand.Gujarat

Hello
My mastarstorks Baket no scene what's problem check up Id kyc complete he
+1 photos
Asian Paints customer support has been notified about the posted complaint.
Hello
My.mo.[protected]
BP.NO . [protected]
Baket not scene nahi hota

Masterstrokes Baker hot scene - Comment #4123987 - Image #0
Asian Paints Customer Care's response, Sep 21, 2023
Verified Support
Hi Dilavar, we have forwarded your details to our relevant team. Someone from our team will get in touch with you.
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    Ashut615
    Sep 13, 2023
    Sep 18, 2023
    This thread was updated on Sep 18, 2023
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    Urgent complaint regarding asian paints ultima product performance

    Within just one year of applying Asian Paints Ultima to my exterior walls, I noticed that the paint began to peel and deteriorate. This deterioration has led to a significant decrease in the aesthetic appearance of my home, not to mention the concern for long-term damage to the walls themselves.

    I have made several attempts to address this issue by filing complaints with your customer service team. A representative from Asian...
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    sanjipta
    from Ernakulam, Kerala
    Sep 4, 2023
    Sep 6, 2023
    This thread was updated on Sep 6, 2023
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    Resolved

    Address: hyderabad

    I am from Hyderabad.

    I had enquired about my house painting and waterproof work in their portal, the Asian paint folks called me and assigned the job to someone by name Vinith (Sales Executive) who called me and came to see the work along with a vendor by name Sharif on 25th of August. I showed them all the internal painting work that needs to be done including the 3 external walls where the crack filling and waterproofing needs to be done. They completely understood the work and also told me how would they be carrying out the work. I was satisfied with the discussion hence I asked them to submit the quotation which I received on 26th August.

    The 26th August and 27th August I called up a few other vendors such as no brokers, urban clap and Berger. I also received quotations from all of them. While Asian Paint quotation was high but me and my wife decided to give it to them as they are the best, hence we decided to go with Asian Paint. On 2nd September I requested Vinith to come once for a final discussion on sunday but he said that 3rd being sunday he will be on leave but he will send the vendor for discussion at 10 AM. On Sunday 10AM Vinith sends me a message stating that the vendor can;t come but asked me to not worry as the vendor and he himself will come on Monday 4th September to have final discussion and start the work. Please note that, due to the assurances coming from Asian Paints side, I rejected all the other proposals as they were chasing me to get the order.
    On Monday morning at 10 AM I called up many times to Vineet but he didn;t pick the phone so I called up the vendor who in turn started giving multiple excuses to not work on this project. Finally Vineet sends me a message in WhatsApp asking me to pay more 15K to the vendor on top of the quotation amount.

    Pls note that, I have already declined the other vendors and I don;t have anyone now to do this work. Moreover this was a time bound work which was supposed to be finished by 15 September as my tenants are moving in from 16 September. I am at a great loss as I have already lost 5 days. It seems there is a big nexus between the Asian paint sales guy and the vendor to jack up price at last minute beyond the quoted value which will directly go to their pocket.

    I would like you guys to take action on this immediately and start the work otherwise i would like to file a case against Asian Paint along with the quotation that you had given me.
    Thanks
    Sanjipta
    Oct 11, 2023
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2023
    Asian Paints Customer Care's response
    Hi Sanjipta, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
    Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
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      D
      Debadyuti Ray
      from Arambagh, West Bengal
      Sep 1, 2023
      Sep 4, 2023
      This thread was updated on Sep 4, 2023
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      Resolved

      I was not provided warranty by the company.

      Address: Fului,hooghly

      I choose Asian Paint Royal Shine emulsion for my interior wall painting. Then mistri apply it on my wall according it's right process. After Applying the fast cote of colour I notice that when I rub my hand on the wall, the paint actually comes off my hand. Then I waited for 14 days. But Still notice that the same thing happening(Even those walls that got 2 coats of paint) .This problem appears in five colors (24 liters). I rub the paper...
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      Rakesh chauhan chauhan
      from Secunderabad, Telangana
      Aug 25, 2023
      Aug 25, 2023
      This thread was updated on Aug 25, 2023
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      Resolved

      Address: Secunderabad

      Not done yet full kyc
      Aug 25, 2023
      Complaint marked as Resolved 
      No one to contact me no mail yet
      Asian Paints customer support has been notified about the posted complaint.
      Hi Rakesh, we would request you to visit our Authorized Colour World Dealer, the dealer will assist you with the same. Please visit your nearest dealer to submit the KYC and Bank documents to get registered in the program. You can locate your nearest dealer using the below link.https://bit.ly/33jKsiU
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        V
        Vigneshsunen
        from Tiruchirappalli, Tamil Nadu
        Aug 19, 2023
        Aug 19, 2023
        This thread was updated on Aug 19, 2023
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        Address: Tiruchirappalli, Tamilnadu

        I am writing to express our deep concern and disappointment with the ongoing project in Trichy, Tamilnadu. Despite a significant investment of 15 lacks, We are facing critical challenges.

        The project site has only two laborers daily, impacting progress. Additionally the quality of work is subpar, evident in improper paint application due to lack o[censored]nderstanding.

        We had expected better support from your team but have received none so far. This situation reflects poorly on your company's professionalism.

        We demand swift resolution and action to salvage the project. Your prompt response outlining your plan is expected.

        After the contract sign no one visit the site from Asian Team.

        Er Vignesh - [protected].
        Asian Paints customer support has been notified about the posted complaint.
        Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
        Asian Paints Customer Care's response, Sep 13, 2023
        Verified Support
        Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you. 
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          R
          rajashrikedari
          Aug 14, 2023
          Aug 16, 2023
          This thread was updated on Aug 16, 2023
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          We have painted our Home from Bharat Salunkhe, Shiv Mishra and Mangesh.

          Work completion is done on 12th June 2023 with complete payment.

          If you check the attachments you can see the wall is showing bubbles and cracks. To hide wall cracks and bubbles we have thought of painting a wall.

          Our first preference for painting was Asian Paints where Shiv Mishra promised us that after painting the wall will look like a plain wall and warranty of the same will be of 5years.

          But within a month walls all again looked like scratched, bubbles and cracks and now they are saying this cannot be cleared it will remain the same.

          Now we are trying to reach out to Shiv Mishra who called us frequently for painting but is not answering our single call.

          How cheap service is provided. If we knew that this cheap service is provided by you and your service providers we could have saved our 80, 000/- Rs
          Asian Paints customer support has been notified about the posted complaint.
          Hi Rajashri, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
          Asian Paints Customer Care's response, Sep 13, 2023
          Verified Support
          Hi Rajashri, hope you are doing fine. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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            M
            mayankkr2109
            from Thane, Maharashtra
            Aug 14, 2023
            Aug 14, 2023
            This thread was updated on Aug 14, 2023
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            Address: Thane, Happy Valley

            I took the painting service directly from Asian paint team and they assigned a dealer for this. They did a pre-inspection and noted some leakage and charge us extra to fix that. After completion of painting service the paint starts coming out within few weeks. Upon inspection they concluded that the leakage was not fixed properly.

            Now the Asian paint team is saying they are not responsible as leakage work was dealer responsibility. I took the painting service from the Asian paint team and not the individual team and if you guys cant take responsibility for your work its better to not pay premium and hire some local carpenter who provides better service than Asian paint.
            Asian Paints customer support has been notified about the posted complaint.
            Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
            Asian Paints Customer Care's response, Sep 13, 2023
            Verified Support
            Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you. 
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              Navedcha
              from Bulandshahr, Uttar Pradesh
              Aug 10, 2023
              Aug 11, 2023
              This thread was updated on Aug 11, 2023
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              Master stoke app kyc kaise karen
              +1 photos
              Asian Paints customer support has been notified about the posted complaint.
              Hi, request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                RichSin
                Aug 9, 2023
                Jan 8, 2024
                This thread was updated on Jan 8, 2024
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                Resolved

                Poor Waterproofing Service

                After the recent heavy rainfall, we experienced severe floor leakage, despite having received water-proofing services from Asian Paints. When we reached out to the Asian Paints team regarding this matter, they initially assured us that there is a warranty for their water-proofing work. However, we were deeply disappointed by their subsequent attitude and response.

                Despite promptly raising our complaint, the Asian Paints team...
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                Anish009
                from Mumbai, Maharashtra
                Jul 28, 2023
                Aug 6, 2023
                This thread was updated on Aug 6, 2023
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                Address: Santacruz East

                We utilized your painting services through your representative Afaque during August/September of 2022. However, we have encountered an issue with the painting where the color is popping out and turning yellow. This issue was brought to your attention after 4 months of the completion of the work, and since then, we have had 2 technician visits with no resolution. Additionally, there has been a change in a representative from Afaque to Aditya, who has also failed to provide a fix. The service we have received from such a reputed name like Asian Paints has been extremely disappointing. I kindly request that you investigate this matter and finalize the touch-up job as soon as possible.
                Asian Paints customer support has been notified about the posted complaint.
                Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                Hi Anish, hope you are doing fine. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                  S
                  Jul 28, 2023
                  Jul 29, 2023
                  This thread was updated on Jul 29, 2023
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                  Hi, we have purchased assain paints from Haseena Enterprises, Old bustand, Dhone - 518222, kurnool (dist), Andhra Pradesh. Delaer was did completely wrong prices on paints. How could i proceed with this issue
                  +1 photos
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                    M
                    Madhu@80
                    from Kolkata, West Bengal
                    Jul 26, 2023
                    Aug 7, 2023
                    This thread was updated on Aug 7, 2023
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                    Address: Asian Paints kolkata

                    I painted my interior with Asian Paints home decor. They assigned Rangmahal to my painting job. Within 2 weeks I found yellow colour (bright fire and gulbahar of Asian Paints royale) started bleeding. The entire walls became so wet and sticky that it caught the impression of my fingers when touched. Now the colours are leaking & in various places the paint coated layers fell from the walls.
                    Rangmahal supervisor blamed the incident as product quality problem and asked me to contact the company I.e Asian Paints. After lodging a complain here they only gave me a complain number[protected]. Whenever, I call they tell that they have passed the complain to relevant team and relevant team will contact me. But one month has passed since my first complain and no body contacted me from their side. Now I want to fight against their inaction legally.
                    Asian Paints customer support has been notified about the posted complaint.
                    Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                    Hi Madhu, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                      Kurla Raghunath REDDY
                      Jul 22, 2023
                      Jul 27, 2023
                      This thread was updated on Jul 27, 2023
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                      Master strokes app problem

                      Address: 12/27,kallur rs,garladinne (m),ananathapur(d),

                      [protected], adhar number,[protected], bp no.[protected], Bank details.[protected], Raghunath Reddy, pan no. DTTPR070M...
                      +1 photos
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                      Raaz M
                      Jul 21, 2023
                      Aug 7, 2023
                      This thread was updated on Aug 7, 2023
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                      Please my KYC complete nhi hua hai sir
                      +1 photos
                      Asian Paints customer support has been notified about the posted complaint.
                      Hi Raaz, we request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
                      Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                        Akash Nohiya Nohiya
                        Jul 17, 2023
                        Jul 18, 2023
                        This thread was updated on Jul 18, 2023
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                        Address: Bhusawar

                        BP card number banbana hai our masterstrock se rupee redeem karne hai sir plz help me
                        Asian Paints customer support has been notified about the posted complaint.
                        Hi Akash, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirement and address the same.
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                          Micrometer
                          from Bhopal, Madhya Pradesh
                          Jul 14, 2023
                          Aug 7, 2023
                          This thread was updated on Aug 7, 2023
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                          Sir, 2 month se kyc ke liye try kar raha hu but meri kyc nhi ho rahi hai. Document bhi de diy hai. Lekin abhi tak kyc nhi ho pai hai. Or uski vajah se mai asian paints ki balti scan nhi kar pa raha hu
                          Asian Paints customer support has been notified about the posted complaint.
                          Hi, we understand that you have had an unpleasant experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                          Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                            akramzaid96@
                            Jul 10, 2023
                            Aug 7, 2023
                            This thread was updated on Aug 7, 2023
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                            Address: B no 10 malwa green signals vihar mhow dist indore mp

                            Ultima protek shade fading
                            Shade code 0684
                            Shade name crusade
                            +1 photos
                            Asian Paints customer support has been notified about the posted complaint.
                            Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                            Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                              Rajeeva nayan
                              Jul 10, 2023
                              Jul 11, 2023
                              This thread was updated on Jul 11, 2023
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                              Address: Anaula , Taktakpur Gas godown Sikraul Varanasi-221002

                              I have raised the query on 27 June-23 with complaint No[protected] for service support to our Modular Kitchen which is under 10 year warranty, still i am waiting to call from Service Support .

                              this is second time to happen with me.

                              Contact Detail-
                              Rajeeva Nayan
                              Varanasi
                              Mod-[protected]
                              +2 photos
                              Asian Paints customer support has been notified about the posted complaint.
                              Hi Rajeeva, we understand your plight and apologize for the same. We have forwarded your details to our relevant team. Someone from our team will get in touch with you.
                              Hi Rajeeva, we request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                Vishoj
                                Jun 29, 2023
                                Jul 3, 2023
                                This thread was updated on Jul 3, 2023
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                                Money of coupon was not redeem.
                                Asian Paints customer support has been notified about the posted complaint.
                                Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                Hi, hope you are doing fine. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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