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Asian Paints Complaints & Reviews

3.9
Updated: Nov 20, 2025
Complaints 885
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Asian Paints reviews & complaints page 3

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N
Navedcha
from Bulandshahr, Uttar Pradesh
Aug 10, 2023
Aug 11, 2023
This thread was updated on Aug 11, 2023
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Master stoke app kyc kaise karen
+1 photos
Asian Paints customer support has been notified about the posted complaint.
Hi, request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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    RichSin
    Aug 9, 2023
    Jan 8, 2024
    This thread was updated on Jan 8, 2024
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    Poor Waterproofing Service

    After the recent heavy rainfall, we experienced severe floor leakage, despite having received water-proofing services from Asian Paints. When we reached out to the Asian Paints team regarding this matter, they initially assured us that there is a warranty for their water-proofing work. However, we were deeply disappointed by their subsequent attitude and response.

    Despite promptly raising our complaint, the Asian Paints team...
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    Anish009
    from Mumbai, Maharashtra
    Jul 28, 2023
    Aug 6, 2023
    This thread was updated on Aug 6, 2023
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    Address: Santacruz East

    We utilized your painting services through your representative Afaque during August/September of 2022. However, we have encountered an issue with the painting where the color is popping out and turning yellow. This issue was brought to your attention after 4 months of the completion of the work, and since then, we have had 2 technician visits with no resolution. Additionally, there has been a change in a representative from Afaque to Aditya, who has also failed to provide a fix. The service we have received from such a reputed name like Asian Paints has been extremely disappointing. I kindly request that you investigate this matter and finalize the touch-up job as soon as possible.
    Asian Paints customer support has been notified about the posted complaint.
    Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
    Hi Anish, hope you are doing fine. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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      S
      Jul 28, 2023
      Jul 29, 2023
      This thread was updated on Jul 29, 2023
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      Hi, we have purchased assain paints from Haseena Enterprises, Old bustand, Dhone - 518222, kurnool (dist), Andhra Pradesh. Delaer was did completely wrong prices on paints. How could i proceed with this issue
      +1 photos
      Asian Paints customer support has been notified about the posted complaint.
      Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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        M
        Madhu@80
        from Kolkata, West Bengal
        Jul 26, 2023
        Aug 7, 2023
        This thread was updated on Aug 7, 2023
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        Address: Asian Paints kolkata

        I painted my interior with Asian Paints home decor. They assigned Rangmahal to my painting job. Within 2 weeks I found yellow colour (bright fire and gulbahar of Asian Paints royale) started bleeding. The entire walls became so wet and sticky that it caught the impression of my fingers when touched. Now the colours are leaking & in various places the paint coated layers fell from the walls.
        Rangmahal supervisor blamed the incident as product quality problem and asked me to contact the company I.e Asian Paints. After lodging a complain here they only gave me a complain number[protected]. Whenever, I call they tell that they have passed the complain to relevant team and relevant team will contact me. But one month has passed since my first complain and no body contacted me from their side. Now I want to fight against their inaction legally.
        Asian Paints customer support has been notified about the posted complaint.
        Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
        Hi Madhu, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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          K
          Kurla Raghunath REDDY
          Jul 22, 2023
          Jul 27, 2023
          This thread was updated on Jul 27, 2023
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          Master strokes app problem

          Address: 12/27,kallur rs,garladinne (m),ananathapur(d),

          [protected], adhar number,[protected], bp no.[protected], Bank details.[protected], Raghunath Reddy, pan no. DTTPR070M...
          +1 photos
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          Raaz M
          Jul 21, 2023
          Aug 7, 2023
          This thread was updated on Aug 7, 2023
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          Please my KYC complete nhi hua hai sir
          +1 photos
          Asian Paints customer support has been notified about the posted complaint.
          Hi Raaz, we request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same.
          Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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            Akash Nohiya Nohiya
            Jul 17, 2023
            Jul 18, 2023
            This thread was updated on Jul 18, 2023
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            Address: Bhusawar

            BP card number banbana hai our masterstrock se rupee redeem karne hai sir plz help me
            Asian Paints customer support has been notified about the posted complaint.
            Hi Akash, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirement and address the same.
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              M
              Micrometer
              from Bhopal, Madhya Pradesh
              Jul 14, 2023
              Aug 7, 2023
              This thread was updated on Aug 7, 2023
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              Sir, 2 month se kyc ke liye try kar raha hu but meri kyc nhi ho rahi hai. Document bhi de diy hai. Lekin abhi tak kyc nhi ho pai hai. Or uski vajah se mai asian paints ki balti scan nhi kar pa raha hu
              Asian Paints customer support has been notified about the posted complaint.
              Hi, we understand that you have had an unpleasant experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
              Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                akramzaid96@
                Jul 10, 2023
                Aug 7, 2023
                This thread was updated on Aug 7, 2023
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                Address: B no 10 malwa green signals vihar mhow dist indore mp

                Ultima protek shade fading
                Shade code 0684
                Shade name crusade
                +1 photos
                Asian Paints customer support has been notified about the posted complaint.
                Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                  Rajeeva nayan
                  Jul 10, 2023
                  Jul 11, 2023
                  This thread was updated on Jul 11, 2023
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                  Address: Anaula , Taktakpur Gas godown Sikraul Varanasi-221002

                  I have raised the query on 27 June-23 with complaint No[protected] for service support to our Modular Kitchen which is under 10 year warranty, still i am waiting to call from Service Support .

                  this is second time to happen with me.

                  Contact Detail-
                  Rajeeva Nayan
                  Varanasi
                  Mod-[protected]
                  +2 photos
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Rajeeva, we understand your plight and apologize for the same. We have forwarded your details to our relevant team. Someone from our team will get in touch with you.
                  Hi Rajeeva, we request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                    Vishoj
                    Jun 29, 2023
                    Jul 3, 2023
                    This thread was updated on Jul 3, 2023
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                    Money of coupon was not redeem.
                    Asian Paints customer support has been notified about the posted complaint.
                    Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                    Hi, hope you are doing fine. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                      Akash nohiya
                      Jun 28, 2023
                      Jul 3, 2023
                      This thread was updated on Jul 3, 2023
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                      Address: Bhusawar

                      My token redeem nhi ho rha hai sir meri problem solve karo our BP baare our a rha hai our kyc kese hogi sir
                      Asian Paints customer support has been notified about the posted complaint.
                      Hi Akash, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                      Hi Akash, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                        A
                        AmalanathanD
                        from Sethiathoppu, Tamil Nadu
                        Jun 11, 2023
                        Jun 22, 2023
                        This thread was updated on Jun 22, 2023
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                        Website: Masterstroke

                        Hello Team,
                        I'm a painter and contractor, I'm have lots of Asian paints tokens with me, so I tried with Master Stroke application to redeem the tokens but it's showing " BP not present" issue inside the application. So could you please help me to solve this issue.
                        Asian Paints customer support has been notified about the posted complaint.
                        Hi Amalanathan, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                        Hi Amalanathan, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                          J
                          JERRINE JACOB
                          Jun 9, 2023
                          Jun 10, 2023
                          This thread was updated on Jun 10, 2023
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                          Address: GF-09 LEMON TREE APTS

                          Hi team,

                          Ours is the Lemon Tree Apartments based in Bangalore - 560024.
                          We had submittted the paint request to M/S Asian Paints ( representative :: chidananda.[protected]@asianpaints.com ) who took the contract to be completed by 15th Feb 2023 (45 days) from the start date. But now, today 9th June . not only as the monsoon arrived, not even 50% of the building work is completed and 4 month long delay.

                          The applicator or the contractor is way behind par their work and below standards but also not professional. We see only 3 labours to paint a 60 flat building...Lot of work unfinished amd contractor not traceable... No Monitoring done on the site regularly .
                          They have removed the grill but not applied back,

                          Reguest Asian paints to look inot this issue before monsoon floods the building.

                          Regarsds
                          Jerrine Jaco
                          +91 [protected]

                          As per the
                          Asian Paints customer support has been notified about the posted complaint.
                          Hi Jerrine, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                            Shine K P
                            May 31, 2023
                            Jun 5, 2023
                            This thread was updated on Jun 5, 2023
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                            I bought 5 burner sleek hob and it is under warranty. Even though the burner shows flame sim facility but it does not work except the middle big burner. Registered the complaint but service man says, it will not get reduced the flame as design its self does not give that facility. Its really cheating. They are looting the money by showing fake info.

                            It is not good for a company like Asian paints
                            Asian Paints customer support has been notified about the posted complaint.
                            Hi, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                            Hi Shine, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                              Vinupraveen1
                              May 31, 2023
                              Jun 1, 2023
                              This thread was updated on Jun 1, 2023
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                              Resolved

                              Dear Asian Paints Customer Care,

                              I am writing to express my deep disappointment and frustration with the unresolved issues I have been facing regarding the paint job conducted by Asian Paints at my property. Despite multiple attempts to address the concerns, I have yet to receive a satisfactory response or resolution.

                              To provide a brief recap, Asian Paints undertook a contract (Quote details:) at my property in September 2022. One of the services I opted for was "AP SMARTCARE, ADVANCE DAMP, PROOF | 5457, ". The Asian Paints representative assured me that this service would provide 100% waterproofing and a 10-year guarantee. Based on this assurance, I proceeded with the project.

                              Regrettably, the results have been far from satisfactory. I have observed numerous bubble formations on the terrace, indicating a potential risk of peeling in the future. Despite my consistent efforts to resolve the issue, including follow-ups with the Asian Paints supervisor and the dealer, Raj Electrics, for the past two months, the problem persists. A patch-up work was attempted, but the surface remains uneven, and several bubbles remain unresolved.

                              This level of service is not what I expected from Asian Paints, especially after being assured of reliability and a 10-year warranty. It has caused significant inconvenience and dissatisfaction. Therefore, I kindly request your immediate attention to this matter and a resolution within a reasonable timeframe.

                              I am attaching photographs clearly showing the bubble formations and the uneven patches that were attempted during the previous visit. These visuals serve as evidence of the issue at hand and the need for urgent action.

                              I have already contacted your helpline number[protected] and sent a previous email to [protected]@asianpaints.com, but unfortunately, the responses thus far have been unsatisfactory. Hence, I kindly request you to escalate this matter to a higher level within your customer service department for immediate and effective resolution.

                              In the event that the issue cannot be resolved promptly, I request a complete refund for the "AP SMARTCARE, ADVANCE DAMP, PROOF | 5457" service alone. I trust that Asian Paints will honor its commitment to customer satisfaction and take swift action to rectify the situation.

                              I sincerely hope that this email will result in the necessary attention and a prompt resolution to restore my faith in Asian Paints' services. I look forward to your immediate action and a favorable resolution to this matter.

                              Yours sincerely,
                              Vinu
                              Jul 3, 2023
                              Complaint marked as Resolved 
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 01, 2023
                              Asian Paints Customer Care's response
                              Hi, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. Our team will contact you to take complete details of your concern and address the same. 
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                                Lallurammahawar
                                from Dausa, Rajasthan
                                May 30, 2023
                                Jun 1, 2023
                                This thread was updated on Jun 1, 2023
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                                Bp number not present

                                Address: Jaipur
                                Website: No

                                Sir my [protected] bp number not active please help me mob.-[protected]...
                                +1 photos
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                                S
                                May 30, 2023
                                May 31, 2023
                                This thread was updated on May 31, 2023
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                                Address: Pondicherry
                                Website: [email protected]

                                Dear sir/mam
                                My name is A.vimal my Asian paint masteratrok BP number [protected] is in Shows inactive for the past one month so please do needful
                                Asian Paints customer support has been notified about the posted complaint.
                                Hi, sorry to hear that. Kindly share your phone number through a private message and our team will call you to address your concerns.
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                                  Muktinath Tripathi
                                  from Thane, Maharashtra
                                  May 28, 2023
                                  May 30, 2023
                                  This thread was updated on May 30, 2023
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                                  Address: Rasayanik , Patalganga,Panvel

                                  My BP no. is [protected] inactive and unable to scan any product.
                                  +2 photos
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Hi Muktinath, we have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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