Asian Paints Complaints & Reviews

I have booked for asian paint ezycolour consutancy @home on 21 feb2018 and appointment date 02.03.2018 @ 10.00 am as on schedule date i received sms on my mobile on 01.03.2018 and i dept to pune from ratnagiri which is 300 km but non of your representative reached to my address this is very bad experience from your staff please take serious action regard i waste my time and thousands of money due to your staff negligence...

Hi asian paints team,

Recently, we got our home painted with asian paints and the output was extremely good but for one of the wall which turned out to be a disaster.

I am attaching the picture of the output and the actual image found in your website which will better explain what we are trying to say.

We are aware that asian paints is a reputed brand but this irresponsible act of the painter...

On 5th april 2017 i got a waterproofing and paint work done through asian paints for which i paid 5000. I was promised and told that our products can manage any kind of water seepage and in case it fails than the entire money will be refunded back. I got it done through asian paints because i have heard that this company is strong on customer promises. On in dec the water seepage came back and per warranty i reached out to asian paints for...

Asian paint dealer details : balaji traders hardware and paints, a. S. Rao nagar, main bustop, hyderabad 500062.
Product code : 0027
Product name : royale luxury enamel wood & metal base coat
Manufacture date and batch : 07/2014 a14
Complaint : selling of expire products
Action need from asian : to be clarified why asian not mentioning the product shelf life in can. It mentioning shelf life as 3 years in...

I have registered a complaint about the defective product over phone on 11th february 2018 and i have received the complaint number as [protected] by sms and was promised that someone will contact me within 48hrs. Since no one contacted me by 13th feb'18, i have again called the costumer care enquired about it. Then i was promised that some one will definitely contact me on the same day. I have waited 6 more days for some one to listen to...

We got the services of asian paints on 2016, for full renovation, from water proofing to textured painting. We have been assured that we won't get any trouble for years but within 6 months the paint has started chipping off from the walls. My whole family has been trying to contact the agency for this issue but no one bothered to get back to us. I tried contacting for a new project and within a day i got a call for new project.
What...

Reference to complaint[protected]
Sir,
We have communicated the claim of rs.73028/- however you have agreed to pay only rs. 24000+rs. 4000 total rs. 28000/-
The cost is too small if compared with the actual loss and delay. However still we have trust on the overall quality of paint.
Considering this as an exception, we are accepting the settlement amount aas rs. 28000/- and we are herby withdrawing the case subject...

Hi,

I have done full and
Final payment rs. 1, 65, 000 but the service provided by asian paints is pathetic. Firstly they
Committed to start the work from 7th january but instead they started it on 9th january. No
Customer relationship manager ever visits my place for supervision, nor does he call me to stay
In touch. Only two workers are being sent. They work for 4 hours and leave and sometimes...

I took home painting service from asian paints. They have committed on time delivery or money back, and so many staffs. The work started on 26th dec 2018 and they have committed to complete by 31st dec 2018. The work has not yet completed.
Their painter are unprofessional and no expertise. He painted a texture 3 times and all the time it was a mess. Site supervisor never come on time. He told he is going to arrange a different painter...

We have given a cheque of rs.20, 691 for painting the iron gate and staircase railing with epoxy paint on 5th of january. We were assured that the painting would begin on the 8th. Only the supervisor came that day. On 9 th the painters came at 10.30am. They started to tape some newspapers. We repeatedly questioned them about the prep work. No sanding was done. No removal of old paint. They went for lunch at 1 pm and resumed to stick the newspapers...

I had contracted asian paints to paint my house. The work was split into two parts of waterproofing and painting. The agreement was that the waterproofing would be done between 9-nov-2017 and 12-nov-2017, and painting would be done between 12-nov-2017 and 25-nov-2017. The amount was paid in full before commencement of work.

However, the work was not completed on 25-nov-2017 and after several follow-ups, the work was completed...

Last week i received the call from mr. Bhaumik and he told that our warranty for the same is expires but want to tell you that before our approval for the work carried out we had asked him that what is the time period for this moisture treatment and at that time he told us that for the color the warranty is for five years and for the moisture treatment (For which they charged us separately) the warranty is of three years and now they are...

I have done my flat painting and damp treatment by asian paint in the month of august'2017. But i am really disappoint because of inspite of spending so much money i have not got any solution from asian paints. Engineer came to my place and as per his advice first damp treatment done in bathroom and in two bed rooms walls. After 4 months again damp is visible in really bad manners, even other wall also effected after this paint.
br...

Dear asian paints, i raised the complaint on 26th sep'17 regarding asian paints dealership for shree aandavar traders, jari kondalampatty, salem - 636 010.
After registered the complaint, one of the asian paints representative visited our shop and promised that will confirm the dealership very soon and requested us to wait some time. But still there is no update with them and not responding well. As of now, we are dealing other competitor...

Please refer the registered complaint from adv chetana kulkarni and hemant kulkarni. We have suffered heavy loss due to change in colour shade. Company senior representative has visited the site and agreed to compensate loss. However no response is received thereafter. Paint has been purchased from m/s porwal paint house amravati maharashtra. Statement of loss on account of repainting due to colour chage has been emailed to m/s porwal paint...

Dear sirs,

In july / august we had our flat completely repainted by the above company.

There were two representatives, mr dhanasekar and mr. Akash who were

Coordinating the work. We settled every thing. The cost was about rs 90, 000.

In early october noticed that on one of the walls, the paint has bulged out and

A hairline crack line running from the ceiling. br...

On 20th nov registered with asian paints office, mumbai to paint my house at chennai and got a reply that that a business associate will meet me on 22nd whose details will be sent to my registered phone no. As well e mail id. But no message was received. A local person contacted me and visited the house. I placed order for painting royal atmos in 2870 sq ft and tractor emulsion 1587 sq ft. While handing over an advance cheque for rs. 30,...

Latest i file my complaint on 13th october number [protected] and after one month one person contact me and said that we will rectify your complaint but after 10 days he also missing

What is your culture???

Dear all,

I book three orders for my house from your side on 29th september 2016, 21st october 2016 and 15 december 2016 but all three works still incomplete

There is one major...

I had made payment for the work order on 31st october as per the instructions of the employee of asian paints home solution provider. Later i decided to cancel the order as i found that these guys are very unprofessional in their approach. However, till today i have not received any communication regarding the status of my refund. Neither do they confirm the cancellation of my work order nor do they refund my amount. I had placed my complain...

In pursuance to my complaint on the subject matter company representative has visited the site and confirmed the facts. Since the complaint has been verified as genuine, company representative has agreed to consider our claim on the loss of paint, thinner, brush roller and labour etc. We have lost our precious time and the completion schedule is delayed.in the interest right, company is requested to compensate our loss. Thnking you
Hemant...