| Address: Hyderabad, Andhra Pradesh |
My Name is Seshu Poonuri (i am from Hyderabad 500034, AP State) I have purchased Sony 3200 MAH Power Bank (Mobile Accessory) on 6th of April 2015 my order id: AB2125071 i have received product on 11th of April 2015 but it is completely a duplicate product and i have ordered black color one and i got white color also the item showed in website is completely different from what i have received,
also payment was debited from my credit card on 6th April 2015 but the product delivered to me with COD option (due to their systems problem my credit card payment was not updated in their systems) so again i have paid cash and taken the product on 11th April 2015. So totally i have paid Rs.600/- so far (Rs. 299/- + Rs. 299/-).
after so many calls and 1 and half month follow up they have refunded credit amount on 5th May 2015...but till now i haven't get the (2nd payment) COD (cash on delivery) amount refund after returning the product on 27th April 2015, regarding the same i have the 2 complaint numbers: QRC287202 & QRC310186
completely worst service from www.askmebazaar.com website, there is no Login / Account Register option, no email support, always we have to call Chennai based STD land line number, no customer follow up...very frustrated about their services and i lost more money calling to their STD customer care number!!
my sincere request to all of other people please don't buy any products on askmebazaar site, all are duplicate products and fake deals!!
please some one help me regarding this issue i want refund my money!
Regards
SESHU Poonuri
+[protected]
[protected]@hotmail.com
Complaint marked as Resolved
Verified Support
Jul 01, 2015
Ask Me Bazaar Customer Care's response Dear Customer,
We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status.
Regards,
Team AskmeBazaar
May I please know the status of my complaint...!