AVA Merchandising Complaints & Reviews

Is it true even india today is endorsing this product to but thru rediff.com. Thanks for the intimation otherwise i wud have lost money Rs.999/-

The same product is being offered by AVA-HSBC tie up @1390 for HSBC card holders

I was abut to avail 1390 offer from AVA and thanks to you guys i am not going to do that. They said sunglasses for 1390 (MRP 4990) and a leather wallet and belt is free with it.

Thank you very much as i was abt to buy same sunglass from HSBC CC.

Thanks, I was to go for Rs. 3200/- Sunglass with T-shirt, Shorts etc. offer, but now thinking...

Thanks man, I was about to place an order for the same Reebok Sunglasses.. they have this combo offer for 3 grands which has reebok tees, socks, shorts and gym bag thrown in for free alon gwith the sunglasses

Thanks a lot man. Was about to place an order via Sodexo.avashopping.com. Thanks for the Info.

Yes. I think this is a fake glasses. I checked it in many reebok show room's . They dont have this model at all. Even Gift360 also offers the same glasses. Please dont buy this .

thanks alot man...

I totally agree that this is a misleading business. I received a gift of these and I had my doubts that these glasses are worth Rs 4999. I think these are not worth more than Rs 500. I wish there was a law to stop such misleading companies.

thanks man im thinking about reebok sun glasses which is worth Rs 3000 and after disscounting it is only 999. its fake when you see the emage of that glass there is no teg of reebok

Even I have baught one sunglasse of reebok at 1100 rs. from iwish online but I am not sure froduct authenticity. is there any way I can see if it is original or not?

Hello Guyz... Few days back I got an Advertisement while using my face book Account, regarding Reebok Goggles itz market value is 4999 Rs, but they R offering @ 999 with home delivery 1099 Rs.. So Ny 1 plz let me know is it genuine or no.. I already placed the order but didn't paid the amount... A person called me Nd told tht its on way... May be in 6 dayz he will deliver it...

Kindly Mail me on- [protected]@gmail.com nd rply me...
Thanks in Advance...
Talha Jameel.

Yes. I think this is a fake glasses. I checked it in many reebok show room's . They dont have this model at all. Even Gift360 also offers the same glasses. Please dont buy this

I donot think this is a fake sunglass, I can agree that its not available in any of the reebok stores, may be not launched in India, there are many such products in markets. At the first comment that there is itching in the eyes thats a personal thing am not finding any such irritation to me. I got it free with my Camera

I have bouught a spy pen from your outlet at IGI Airport. Very sorry to say that it is a faulty pen and not functioning at all. Please find below the details from the bill :-

Book no. 66
Sl No. 2010-11 / 3258
Dated 04.10.2010
From AVA Merchandising Solutions Pvt. Ltd.
IGI Airport, Domestic Terminal, Arrival Hall Palam
New Delhi 110037

Satinder
+91 [protected]

I too got a Spy pen at IGI airport after arriving from Aurangabad to Delhi flight of Jetlite. V v sory to say that i could use it only twice and now it does not get recognized on laptop nor gets charged i guess. Also the pack which i bought was a open one and there was no driver CD along with the pen

I had purchased one bluetooth from them but it was defective.
n no. of times I called them and sent mail but it was in vain. they told me their courier will pickup but no body turned up.
Ultimately I had sent tgh. my courier it came back that the co has shifted frm Gurgaon, but their people didnot agreed.

I don't understand why the bankers are sending their leaflates either they are also getting commisssion from them and public is cheated as the bank says they are not responsible for the purchase dispute then why they are party to them.

sdfdfdsff dfd

There are a lot of complaints against AVA but there are no replies as to what action is being taken against them or how to follow up. Can someone please comment on what has to be done to prevent further cheating by these companies.

AVA merchandising are one of the company whom we should not trust.
They dont deliver any product,

AVA merchandising — ava

AVA is AWESOME in every way, be it their price, their quality or their service.

Invariably I end up buying one product or the other every month from the AVA catalogues which come with my bank statement.

IT IS EYE OPENER. THERE ARE MANY OF OUR DEAR FRIENDS LINED UP IN THE QUE TO GET FOOLED BY THIS BIPASTEROUS REALITY.

dhawan

AVA merchandising — ava swatch

Some of the brands that AVA offers - like SWATCH are too good to resist

I have ordered few products vide order no. SB-16258 on 6th march 2009. The payment has been credited in your account through my sbi card on 6th march. It is 26 days have been passed more than the delievery schedule mentioned in your pumplet i.e.3 weeks time of delievery.Number of time i have contacted your customer care center but every time they given a lollipop to me with false consulation that the order will be despached with in a day or so but it is sorry to say you that till today i failed to receive the ordered items.If i could have known your such a atitude then i would have never placed my order to you.Once again i request you to kindly send the ordered items without any further delay within in two days otherwise send back my desposited money along with interest @ 30% p.a.till the date i get the refund.
Hoping your close attention on the above specially in sending the ordered items.

Due to misleading informantion about a product which I ordered and Paid (through ICICI bank credit card)for, I cancelled the order and AVA later
promised to send refund cheque (8500.

Now they are intentionaly delaying the refund from last 2-3 months
Whenever I call them or send Email they promise to deliver the refund cheque
with in next 5 days.They are doing this from last 2-3 months.

My bank ICICI is charging EMIs from me beacuse AVA didnot transfer back the paid amount online.

Now I am seeking legal remedy for the same through
1. Filing a FIR or
2. court/attorney notice.My point is that this litigation process is time efforts and money consuming Still I am opting for compensation due to harassment, litigation, disturbance.

name of the directors of AVA is mentioned in their web site but they dont provide their contact details, guess they will only listen after
legal notice.

CAN ANYBODY SUGGEST HOW TO CONTACT DIRECTORS?
Shardendu
[protected]@yahoo.com
Product code IC6776
Contact number [protected]

Your company is not reliable at all. I had purchased a Micro Wave and a Vaccume cleaner last year. Unfortunately the vaccume cleaner got some problem while working. I contacted the AVA customer care. After contacting them for 2Wks they took the vaccume cleaner with them and said that they will return it to me within 1Wk. After 2Wks when I enquired about that the customer care people said that they are not able to repair that piece so I should give them some other order of the same cost. I did so, but they havent take that order. Finally I decided that I want my money back and for that I am trying to contact them from last 3 months and still there is no response from there side. They always say that we will call you back with 24hrs and still I am waiting for money.
The customer care operators are so rude and bad spoken, as one day one person said that it is not there headache that I had called them so many times. They never said me to do so. I dont know on what basis they join the customer care. I have decided that if I will not get back my money within 2-3days I will go to the consumer court because they harrassed me so much and wasted my money and time both.

Please do not buy any product from AVA Merchandising. Their service is the worst i have ever come across

AVA merchandising — Order Swatch Watch on 11th July 2010 not received till date

Dear Sir, Madam,

I am residing in Mumbai but I have placed the order of Watch on 11th July 2010 with AVA Merchandising and till date I have not received any Watch. While placing the Order they had told me that watch would be getting delivered in 21days time, when approx a month has passed and started following up with AVA they told me that Watch has been already delivered on the address informed to AVA while placing the Order and I checked Inward register of Courier of delivery date mentioned by AVA i.e. 17th July 2010 and no such packet was delivered. This is really a fraud when i asked for POD they told that they will send through and till date no watch and POD has been delivered.

Also DTDC Courier is also a Part of Fraud with AVA as they are not giving proper updates.

The Indian Consumer Forum Should take necessary actions at the earliest possible to stop such kind of Cheatings as on particular site I have seen lots of Complaints of AVA.

Please act ASAP and waiting for sincere reply

Regards,
Anil Vazirani

i have won asratch coupon working in citi group services limited on diwali and my prize is a pearl set product code is o002.kindly help me out in getting this gift.i am also ready to pay rs 490 as handling charges at the time of redemption.

regards:barinder singh koonar
sector -33 b, h no.-642,
chandigarh.
[protected]

unable to redeem my gift
Dear Sir/mam,
it is to inform you that i hav got a SODEXO GIFT PAAS from IDEA CELLULAR HYD< in which i won a "PEARL SET" worth Rs 2990.00/- and its product code is <o002>.i am unable to avail this offer as when i logon to your website ie(www.avamerchandising.com/sodexooffers.html) there is no option i find there to select this particular product.i request you to inform me as soon as possible on my mail address how can i redeem my gift.

Ava merchandising(code O002) — Unable to reach to redeem gift

Ihave not been able to log in to redeem my gift of "pearl set" inspite of repeated tries and plenty of wasted time

AVA Merchandising pvt Ltd — Non delivery of product

Hi

I have ordered for pearl set, amount has been dedcuted from my bank account on 21.August.08 but till date i havent got the delivery of the produt.

Whenever i call them they site the reason that product has been dispatched from their end on 2nd Sept and gives me the consignment no. which never appeared in the system of blue dart.

Pls see.

Thanks and Regards,

Ankur Rungta
+91-[protected]

ava merchandising p ltd — delivery of ava

This is the fifth time I am ordering from AVA and everytime I have got great customer service. There was one instance where I had some issues with the delivery.

AVA merchandising — Non Delivery of Product

I purchase a digital camera product code H119 via order No.HD4395 Dated 16.01.2010.The AVA Merchandizing says that he delever this product within 21 days but Ava not arrenge this delevery after 45 Days.

AVA merchandising — BLACKBERRY 8110 PEARL

Sir,
I am Dr.Shilpa Vinit Kshirsagar, Order No. CI10295, had purchased Blackberry 8110 Pearl with Camera On 13th June 2009. it is having some major Problems for which i had contacted NR-infotech service station. They Advice me to Communicate with you to send the handset for evaluation or replacement as per need.
kindly treat this complaint as very urgent as this is the second time i am having the major Problem with the hand set.
Following are the problems with this handset
1. Bluetooth Pairing is not possible
2. Does not connect with the computer
3. Does not show Media/Memory card
4. Does not show data saved in the memory card

This is for your kind information and necessary action.

kindly treat this complaint as very urgent


Regards
Dr. Shilpa Vinit Kshirsagar

they are highest order of cheater> complain to bank and made bank responsible for it>If you received there catalogue with CC statement. Let bank fight for you and tell them You are not going to pay the amout to bank till matter is not sorted out.

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (Airtel) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Hamender singh
+91 [protected]

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (SAMSUNG) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Mr. Siba Prasad Dash
+91 [protected]

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (SAMSUNG) in which i have won a "REEBOOK AIR BAG" of worth Rs.1199.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Mr. PRANAB KISHOR SAHOO
+91 [protected]

I have got a gift a sodexo gift pass from my company in which i have won a "Louis Watch" of worth and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (SAMSUNG) in which i have won a "REEBOOK AIR BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Sandeep Nangia
+91 [protected]

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (ABN AMRO) in which i have won a "REEBOOK AIR BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Regards,
Sandeep Nangia
+91 [protected]

my name is rajesh i got sodexo pass on diwali from my company citi group globle service.the the site mentioned there, is not opening please do need full.

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (LIC MUTUAL FUNDS AMC LTD) in which i have won a "REEBOOK BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Regards,
Sajin.ku,
[protected]

Dear Sir/Madam,

I have got a gift a sodexo gift pass from my company ("Citigroup" well known as Eserve) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Thanks & Regards,
Faisal

My complaint too is of not being able 2 log on 2 your website n claim my sodexo gift pass - scratch n win - gift of "Louis Watch" worth Rs.3990.00 and its product code is > 0oo1. Plus there is no guidelines or resolution provided on this complaint page. Last date 2 redeem this gift is 31st. dec., 2008.Immediate action is expected.

Thanx n regards,
Salil Kapur

i have scratch sodexo pass ( coupan) and i have win Reebok Bag code O003

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (Shreyans) in which i have won a "REEBOOK BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Regards,
Huzefa N Baldiwala,
[protected]

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (Shreyans) in which i have won a "REEBOOK BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Regards,
Huzefa N Baldiwala,
[protected]

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (CGSL) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
R SUMATHI
Ph:[protected]

please reply me how to redeem the coupon. I have got Pearl set in scratch card. I could not able to login in the web site.
Regards
Praveen

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my friend in which i have won a "REEBOOK BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). & your handling charges Rs.490.00 is applicable for this product or not? please advise me, request you to how cum i redeem my said gift.

Regards,
Rajesh
[protected]

I have got a gift a sodexo gift pass from my company ("Citigroup" well known as Eserve) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company [lic mutual fund) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
neelam

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (Airtel) in which I have won a "Louis Watch" worth Rs.3990.00, and its product code is 0oo1. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum I redeem my said gift.

Regards,
Somesh Bhargava

Dear Sir/mam,
I have got a gift a sodexo gift pass from my company [ZTE Telecom] in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
vaibhav

Dear sir, Mam,

My company has provided a sodexo gift book, i scratched and won a Reebok Bag worth Rs.1, 199 and the product code is- O 003, now i would like to know in which way i will get my gift, and another thing is on that sodexo book there was some gift passes like Rs.1100, so what should i do on that case.Please suggest me as early as possible.Thank you.

Dear Sir, Maam,

i have got a sodexo gift book from my company (Valuefirst Messaging) in this deewali, now can u tell me what should i do now to reedem my gift, please suggest me as early as possible.Thank You.

Regards-

ANGSHUMAN BASU DHAR.
AREA SALES OFFICER.
SILIGURI (WEST BENGAL).

Dear Sir/ma'am,
I have got a gift a sodexo gift pass in which I have won a "Louis Watch" worth Rs.3990.00, and its product code is 0oo1. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum I redeem my said gift.

Prashant Nair
[protected] /[protected]

Dear Sir/mam,
I have got a gift a sodexo gift pass from my company [ABN AMRO Bank N.V] in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Hema Gautam

I have got a gift a sodexo gift pass from as a gift in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). I request you to please advise how cum i redeem my said gift.

Thanks,

Antoinette

bahn Chod Sodexo walon public ko chutia banate ho

DUPLICATE WATCH--LOIUS QUARTZ WRIST WATCH

I HAVE GOT A "FOGE WATCH" BY "AVAMECHANDIZING" AND SEND BY AVA IN COLLABORATION WITH SBI CREDIT CARD .THE WATCH I HAVE GOT, I CONSIDERED THE WATCH AS DUPLICATE, AS IN THE GAURANTEE CARD NO SERIAL NO. IS PRESENT. AND THE WATCH DOSEN'T SEEM LIKE A DESCRIBED ONE IN THE PAMPLET, THE STRAP IS VERY OLD. NO COMPANY...
THIS WATCH IS READILY AVAILABLE IN 180 INR ONLY.THIS COMPANY AND SBI CREDIT CARD BOTH ARE MAKING CONSUMERS FOOL AND ATTEMPTING FRAUD.

Dear Sir,

I have got sodexo coupon from my company Bharti Airtel Ltd on that coupon i have got lucky price Pearls which i want to apply pls support me for that help

even i hav got dis coupon of sodexo frm bharti airtel but i am not able to log in to the website given...i have tried so many times but i dont undersand where the problem lies... and the last date is 31st decmber

Hi,
I have received sodexo coupon of rs.300 from my company max newyorklife insurance co.ltd & in scratch card i have won Louies Watch.Can u pls guide me how to get this watch & wht is the procedure as through website i m unable to get the gift.

You may dial their contact number and give them the required details, you may get the help from there as i got

I have got a gift a sodexo gift pass from my company ("Citigroup" well known as Eserve) in which i have won a "Louis Watch" of worth Rs.1, 199.00, and its product code is > 0oo3. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift

have got a gift a sodexo gift pass from my company ("Citigroup" well known as Eserve) in which i have won a "Louis Watch" of worth Rs.1, 199.00, and its product code is > 0oo3. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift


regards
prathap b
[protected]

any body is working in your company or not. No response at all. Is the cheeting company?

I received the gift coupons from my company ADP private Ltd for my birthday. I won a Reebok Bag worth Rs.1199/-. When i tried to log on to the website www.avamerchandising.com/sodexoofers.html, the site is not opening. Please help me on how do i claim this gift?

Dear Sir/Mam

i have got a gift a sodexo gift pass from my company [ZTE Telecom] in which i have won a Pearl Set Rs.2990.00, and its product code is O002. i have tried many times to logon to the website given in the pass to redeem the gift but its not working
Please suggest me as early as possible.Thank you.

I have got a gift a sodexo gift pass from my company [ZTE Telecom] in which i have won a "Pearl Set" of worth Rs.2990.00, and its product code is > O002. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Vinay Shukla
[protected]

I received the gift coupons from my company ZTE Telecom India private Ltd for Dipawali gift. I won a Pearl Set Rs.2990/-. When i tried to log on to the website www.avamerchandising.com/sodexoofers.html, the site is not opening. Please help me on how do i claim this gift? Pls Advise me Which type i am recd.i am Waiting your most reply.& Call
Thanks.
Vinay Shukla
[protected]

sir /madam
i not able to log into websites for redeeming my Scratch card .

I recieve the product Dualcare Microwave, not working properly. Invoice no. ADV/04/56668/08-09 Order Form no.[protected]

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (Shreyans) in which i have won a "REEBOOK BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Regards,
C.Karthick

Even i got a gift Voucher from my company monster.com, when tried to log on the site mentioned there its not opening, please suggest what should i do.

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Harishankar.v.c
[protected]

Dear sir,
i have got a gift a sodex gift pass from my friend in which i have scratch & won a " Louis Quartz " product code; 0001.I have tried many times to log on to the website to redeem the gift but there is not any procedure regarding this redeem.Please advise me

Dear Sir/mam,
I have got a gift a sodexo gift pass from my company in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
S H Tahkkar

I have got sodexo coupon from my hdfc bank on that coupon i have got lucky price Pearls set which i want to apply pls support me for that help

Hi
I have a gift pass, from Sodexo. After scrach I got Louis watch, but unfortunately I am unable to access your web site.
I would like to get contact no of concern person, could you help me? Please do the needful.
Last date for this is 31st of December 2008 only.


Rajnish kumar

Dear Sir,
I have got sodexo coupon from m8y company Invensys India Pvt., Ltd., On that coupon I have
got lucky price Luouis watch product code O001. I want 8to apply please support me for that help.

Thanks
Rajendran.N.S

Sodexooffer Scratch Card

Dear sir/mam,
My company IDBI FORTISE has provided a sodexo gift pass, i scratched andwon a pearl set product code 862.I have tried many times to login site given in back of scratch card.but its not working please suggest me as early as possiable

Dear sir,

I have got a gift a sodexo gift pass from my company [ZTE Telecom] in which i have won a "Reebok Bag" of worth Rs.1199.00, and its product code is > O003. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.
Regards,
Divya

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (itc) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Mr. SS YADAV
[protected]

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (CGSL) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
Anil Kumar
Ph:[protected]

sir i have received a sodex pass from my company(ASP)and won a gift "pearl set" with a code O002 by scratching.i have tried many times to post m order but unable to log the website.kindlyy advice what to do.

I have got a sodexo gift pass from my company in which i have won a "Louis Watch", in Scratch & Win, of worth Rs.3990.00 and its product code is > 0oo1. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.Last date 2 redeem th gift is 31st. Dec., 2008.

Hi,
I have got a sodexooffers gift pass from my company in which i have won a "Reebok Bag" worth Rs.1199.00 and its product code is > 0oo3. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html).so i request you to please advise how cum i redeem my said gift as soon as possibe as the Last date 2 redeem the gift is 31st. Dec., 2008.

Dear sir, Mam,

My company has provided a sodexo gift book, i scratched and won a Reebok Bag worth Rs.1, 199 and the product code is- O 003, now i would like to know in which way i will get my gift, and another thing is on that sodexo book there was some gift passes like Rs.1000, so what should i do on that case.Please suggest me as early as possible.Thank you.my mail id is "[protected]@yahoo.co.in
regards,
nilesh rane

AVA Merchandising /
Not able to log on to their website to claim the Scratch n Win Gift
Dear Sir/Madam,

I have got a sodexo gift pass from my company in which i have won a "Pearl set", in Scratch & Win, I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.Last date 2 redeem th gift is 31st. Dec., 2008.

Thanks & Regards,
PURNIMA MILI

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (Airtel) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (Aircel) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

to redeem gift
Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my company (ICICI PRULIFEI NSURANCE) in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > 0oo1. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.

regards,
onkar prasad gupta

[protected]

what is prosseing of give my gift?

my have got a gift a sodexo gift pass from my company [ZTE Telecom] in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum i redeem my said gift.mobile no.[protected]. i recived my gift pass in 25 jan.2009. can i recived my gift.

Hi,

I had won Reebok Bag worth Rs.1, 199/- on the Sodexo Scratch Card (Sodexo Gift Vouchers were given to us during Diwali). Today i got the bag but i think i got cheated. The bag is not even worth Rs.250/-. It looks like the bag was bought from the footpath and reebok logo was printed on it. It is nowhere near to the image which is shown on the booklet or on your website.

I would have not bothered to complain but i am passionate about reebok products and i was forced to write this mail. I do not the brand image of Reebok to get spoiled in the market. I strictly feel that reebok should check this kind of frauds. Otherwise, it will do serious damage to brand reebok for tying up with the companies who are involved in cheating people.

Sodexo being a reputed company should take up responsibility by ensuring that they deliver the quality service and product the customers who have faith on them (Sodexo).

The product code mentioned on the booklet is O003 but i received a product bearing code no.867.

I believe company should make an effort to have this replaced with the geniune product to have confidence of the customer on them.

I am dissatisifed with kind of price i had to pay for the product which i received from Sodexo and that too in name of reebok.

Regards,
Shiv Kumar

Dear sir, Mam,

My company has provided a sodexo gift book, i scratched and won a Reebok Bag worth Rs.1199 and the product code is- O 003, now i would like to know in which way i will get my gift, and another thing is on that sodexo book there was some gift passes like Rs.1100, so what should i do on that case.Please suggest me as early as possible.Thank you.

Dear Sir/ma'am,
I have got a gift a sodexo gift pass from my friend in which i have won a "REEBOOK BAG" of worth Rs.1199.00, and its product code is > 0oo3. i have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). & your handling charges Rs.490.00 is applicable for this product or not? please advise me, request you to how cum i redeem my said gift.

best regards
frome ravi kumar
mobile no is
[protected]
[protected]

Dear Sir/mam,
I have got a gift a sodexo gift pass from my company [Technip KT India Ltd] in which i have won a "Louis Watch" of worth Rs.3990.00, and its product code is > O001. i am trying to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). I am requesting you to please advise how cum i redeem my said gift.

regards,
sunil dhasmana
mobileno. - [protected] [protected]

Hi

I have got a TWO gift of a sodexo gift pass, in which i have won a "REEBOOK BAG" of worth Rs.1199.00, and its product code is > O003 & PEARL SET product code 862. & can this be courried to me at under one pakage at single handling charges Rs.490.00 which is applicable for this product or not? please advise me, request you to how cum i redeem my said gift.Or can this be personly collected from your gurgaon out let

Regards
Ketan Parikh

I have got a gift a sodexo gift pass from my company (cgsll) in which I have won a "Louis Watch" worth Rs.3990.00, and its product code is 0oo1. I have tried many times to logon to the website given in the pass to redeem the gift but its not working (www.avamerchandising.com/sodexooffers.html). request you to please advise how cum I redeem my said gift.

7 months after your complaints i am facing the same problem. The site is still not up. If anyone of you redeemed it successfully, please reply.

was book Kido Laptop Learing Machine Order Conf. No:[protected] on 20/10/2008

also Reebokk Leat Order Conf. No:[protected] on 20/10/2008

i was received only Kido Laptop Learing Machine,
now Reebokk Leat Pending,
Call 2 or 3 times but till now not receive

tell me the hole proccess to get rebok bag

same thing happened to me...this is big scam i guess...somebody should take initiative to crack this scam...

ya i also tried to redeem my gift and tried to logon the site but it didn't exist.

even i tried 2 redeem my louis watch but d freakin site doesnt exist...what is happenin dis isnt cool people...sodexo do something

Same Scratch & Win gift only...
I have sodexo voucher with me. I tried to redeem my gift and I am not able to...
Showing error that required page has been removed
Provide a solution immediately...

I have searched for the site. This fellows are playing up with people. I think people need to complain to the consumer forum for having been circulated this advertisement to claim compensation for the people affected.

I also got the louis watch but the website www.avamerchandising.com/sodexooffers.html does not exist

I have got one coupon and scratched the same.would like to redeem the same not able to log on the requisite site, pls help

The website not available for redeem the sodexo gift, can i get the gift from any AVA shopps available near chennai.

If not please extend the effective end date of the gift period.Could someone hepl us or we need to escalate this issue anywhere?

Reply appriciated.

I have got one coupoun and on scratching found a Reebook Bag. The website is not available and tried to access thru AVA merchandising and also thru sodexo website by clicking all the possible keys. Can I get the gift at all or is a means of cheating public thru tempting offers. If so, consumer court and relevant authorities should intervene and crack the scam.

DO WE HAVE ANY UPDATE ON THE FOLLOW UP FOR THE GIFTS OR DO WE TAKE LEGAL ACTION AGAINST THIS SCAM, WE NEED TO GIVE THEM A TASTE OF CONSUMER POWER FOR CHEATING PUBLIC.

I have won pearl set. but how can i get it because the sodexo website is not exist.

I tried to connect to http://www.avamerchandising.com/sodexo.htm but it seems there is no such site existing...what a fraud !!!.Some one should reply back either from Sodexo or AVA to resolve the complaint... I need to get my Reebaok bag!!!

I have won louis watch set. but how can i get it because the sodexo website is not exist.

DO WE HAVE ANY UPDATE ON THE FOLLOW UP FOR THE GIFTS OR DO WE TAKE LEGAL ACTION AGAINST THIS SCAM, WE NEED TO GIVE THEM A TASTE OF CONSUMER POWER FOR CHEATING PUBLIC.

I tried to connect to http://www.avamerchandising.com/sodexooffers.com.htm but it seems there is no such site existing...what is the problem...!!!.Some one should reply back either from Sodexo or AVA to resolve the complaint... I need to get my pearlset !!!

Guys!
Its not http://www.avamerchandising.com/sodexhooffers.html
but the site is http://www.avamerchandising.com/sodexooffers.html.

It was the extra H, due to which you couldnt log into the website!

AVA Merchandising pvt Ltd — The company is a big cheat--not received the ordered product even after 25 days

Hi,
I ordered for a ladies handbag from AVA merchandising on 3rd of September 2008. The order no. is[protected]. I ordered this product through my HDFC bank credit card since I get some promotional offers on my card. The co promised that I would receive the product in less than 20 days timeline but I havent received a single thing from the Co till date. This sounds too fishy for me. Please investigate this issue.

AVA Merchandising pvt Ltd — receive defective product from company

respected
sir.
i receive product from this company on15th.sept.08.product is completly defective.i contact to customer care on no.[protected] but no one give me response i hold phone lot of time so help me my order details as follow.
order no.[protected].
i think company chit with customer.thanks give me reply

AVA Merchandising pvt Ltd — AVA COMPLAINT RESOLVED

I placed one order with AVA merchandising for a berg multi steamer. i was really not aware that i will be getting a defective piece. after receiving the product i was shocked that the piece is not at all working.

i contacted ava many times & at last my product has been replaced & its fully functional now. i understand that there may be a delay in service but AVA Merchandising is really a great merchandising co. i wish them luck.

I do agree with you Mr.Akshay.
AVA Merchnadising has proved really useful for me, being a frequent traveller i am priveleged to take part in its Scratch n Win scheme. I have taken home some good products at really low prices...Cheers to AVA Merchandising...Natasha Jain

AVA MERCHANDISING PVT LTD IS A FRAUD COMPANY PLZZZZZ DO NOT PROVIDE UR CREDIT CARD INFO TO THEM OR PLACE ANY ORDER...

AVA Merchandising/Gurgaon — Non-refund of Money

I ordered a polar bear mixer griner from AVA Merchandising in the month of July. However, when i did not received the product till the end of July, i ordered for the refund of money stating that i have purchased a new mixer grinder and i do not need this product anymore. Since then i have been calling up everyday but have not received my refund till date. Everytime i call up, i get a new excuse from the staff there that but madam this is in process and will be done in one week and so on. today when i called up again to check the status, i was told that there is no request for refund submitted so far.

Please advise how to do i get my money back as i am sure by now that AVA Merchandising is a fraud company, neither theyb deliver any products nor do they refund money.

Please help!!!

AVA Merchandising pvt Ltd — Non- refund of money

I got information about AVA from citibank mailer in my credit card bill. i had purchased pearl set and silver necklace from them through my credit card on 24 Sep 2008. But both the product when delivered were broken. I asked them to cancel the order and refund the money as i was not satisfied with the quality. But the refund is still not done after3 months also.
Consequences Faced : I have been paying the amount to Citibank as the purchase was through Credit Card and also paid intrest on the same. I have been chasing AVA for the refund since last two months

AVA merchandising — Did not get product even after 2 months

I am not getting any prompt feedback about my order, My Order no number is as follows-
Order No[protected]

I have ordered some items on 13th Nov but still those items are not delivered, but amount has been debited from my credit card on the same day I have called at AVA customer care hundred times but every time AVA executives are giving different reason for delay and assured me that they will call in next 48 hours, but I did not receive any call from company side. Please take action against this fraud company

hi
i am lakshumanan, my mobile no is [protected], i having polar bear mixer grinder, that grinder was not working, now where i want contact, please give me service number
thanks
s.lakshumanan

AVA Merchandising pvt Ltd — Photo frame ordered a month ago and still not received

I am an HSBC Gold card holder and receive the product catelogue with special offer for HSBC holders through AVA Merchandising.On 10th June I ordered the 7inch digital photo frame and told them specifically that I need to gift it for a wedding purpose and my parents are leaving for USA on 8th of Aug from Mumbai so need the product asap.On 13th July my order was booked and I was promised that product will be delivered within 10days anyhow to my given address of Mumbai and I received the sms from AVA with the order number.The order number is HS1138.
Just to reconfirm I called up AVA on 20th July again to reconfirm and informed them about my urgency for the product.They gave me a complaint number which I got on sms.The complain no is c/20/07/09/250.After waiting for 10days I started following up with them.My father simultaneously called them every alternate days as the amount is already debited from my account of Rs 4000/-.
For last 15 days whenever I call them they say that there system is down and they cannot check the status and ask us to call back next day.Till today morning the same answer was given by their illeterate customer care executives.As I was in Delhi last week and AVA is based in Gurgaon, I called them from Delhi to check the status and the executive told me that its already dispatched and somebody will call back on Monday to confirm.Monday, I waited for the whole day but got no call from them.Today being Tuesday, first my father called them and again the answer was that their system is down and they cannot check the status.I was really frustrated with the entire episode as after 2 days I need the product as my parents are flying.I called them in afternoon and spoke to Ms.Neetu the executive.She told me that product is dispatched but cannot check the status as system is down.I told her that being an ISO company how could the company's systems are down for the last 15 days?
I asked her to transfer the line to a senior person but she said she cannot do that and even did not give me the CEO's name.I was frustrated and told her that I am putting a complaint today evening if I do not get a call back from AVA about my product update.She promised me that somebody will call back.I waited till 6pm and to my utter shock some new story was waiting my way.I spoke to Mr.Amit and when i asked him about the status, what did he answer??? Sorry ma'am but we do not have this product available with us in the stock so you order some other product and we will dispatch it in 15 days...I was so irritated that I asked him to give me CEO's name or id to complain.But again he too refused to help me and told me that if I want to take a refund somebody from AVA will call back and will refund the money in 20 days time.As soon as he said this he banged the phone down.
I called back and this time another new guy called Sumit was there.Here comes a new story with new executive- I asked him to transfer the line either to neetu whom i spoke to in morning or Amit whom i was already speaking to half an hour back but he did not transfer the line.So I repeated the entire story.He put the line on hold and told me that my product is dispatched and will take a week's time to get it delivered.This time I lost all my patience as AVA do not have educated executives at first place and secondly they are not even aware of the correct status.I asked him that what is the alternative as I need the product within 2 days.He told me to take a hand delivery from Delhi.I think he was not sure that i will agree on this condition also.As its my requirement and my cousins are based in Delhi so i told them to give the address so that somebody can collect it today or tomorrow.Sumit was not even aware about the process and told me that its not possible today and tomorrow being Rakhshabandhan.I told him my urgency but he said the warehouse is at some other place and office at gurgaon.

I asked him almost 10 times to give me the office address so that somebody from my family can come to office personally and talk to senior and get the product.But he did not give the address and said that you call up on thursaday morning at 9.30 am and tell the executive that you need a hand delivery so they will entertain you. Now comes a twist again...When I said that should i call you on thursday morning so that you can directly help me.He laughed and said-MA'AM WE WILL HAVE TO CHECK THE PRODUCT WHETHER ITS AVAILABLE ALSO OR NOT ON THURSDAY" NOW MY QUESTION IS WHY THESE EXECUTIVES ARE SITTING THERE IF THEY CANNOT HELP ANY CUSTOMER.NO UPDATE ON STATUS, NO UPDATE ON PRODUCT AND NO COURTESY.

My request to all if somebody can help me in filling a case against the fraud company like AVA.tHEY SIMPLY TAKE MONEY THROUGH CREDIT CARD and do not provide the product.Also i would like to appeal to all leading banks like hsbc, icici not to deal with such fraud merchandisers as it creates problem for card holders as we trust these banks.

My money is already gone and if I do not receive the product in 2 days its of no use.Kindly help..

I got Louis quartz watch during travelling through Jetlite Plane on 05/06/2009.It is marketed by AVA
Merchnadising. But it is out of order immediately, It is duplicate. I am not understanding how such type of marketing Jet lite is doing through Ava? So people Pl. be aware.

AVA Merchandising pvt Ltd — Non receipt of item paid for

My Name is Sandra Fernandes
My ICICI credit card number ending with 8101 was debited of Rs. 1999 in July for the purchase of 1 trolly bag which was on offer for ICICI credit card holders. I have not received the trolly bag till date.
Unable to get through on their toll free number and the other cell numbers mentioned on their site are invalid



sandystone.[protected]@gmail.com

Regards,
Sandra Fernandes

hi, AVA seems to be doing this a lot...please tell me if you got a solution? was this consumercomplaints website able to help?

AVA MERCHANDISING CATALOGUE PVT.LTD — NON RECEIPT OF ITEM

I PLACED ORDER NO 538467 ON 6TH OF JUNE 2010 FOR CERTAIN PRODUCTS FROM THE ABOVE MENTIONED COMPANY.I HAVE RECEIVED ONLY TWO PRODUCTS OUT OF THREE ORDERED.ITEM CODE NO i022 BERG TANDOOR HAS NOT BEEN DISPATCHED THE COMPANY,THOUGH PAYMENT HAS BEEN MADE FOR ALL THE ITEMS.I HAVE TALKED TO THE COMPANY OVER PHONE SEVERAL TIMES THE ONLY REPLY I GET IS THE ITEM IS OUT OF STOCK & WILL BE DISPATCHED IN TEN DAYS.IT IS ALMOST NOW SIX MONTHS THE ITEM IS STILL PENDING.THE TOLL FREE NUMBER OF THE COMPANY IS NOT WORKING I HAVE TO SPEND LOT OF MONEY O LONG DISTANCE CALLS AS I AM RESIDING IN MUMBAI.I HAVE ALREADY TALKED TO ICICI BANK AS THEY ARE THEIR PROMOTERS.
THE DETAILS OF THE COMPANY ARE GIVEN BELOW
AVA MERCHANDISING CATALOGUE PVT LTD
PLOT NO 62 SECTOR 18 GURGAON HARYANA 122001
PHONE[protected]

M K KAUL MUMBAI
[protected]
[protected]

AVA MERCHANDISING CATALOGUE PVT.LTD — refund of money

my order no is 351996. i want my money back of the products which i did not get from the last 6 months.

AVA Merchandising Pvt.Ltd. — Non Refund of money

ORDER NO: 431163 FOR SWISS MILITARY BAG (PRODUCT CODE:i089)

IT IS WITH GREAT DISSATISFACTION, I AM WRITING THIS : THAT DESPITE SEVERAL PHONE REMINDERS AND FOLLOW-UP ON MY ORDER NO: 431163 PLACED ON THIS COMPANY IN THE MONTH OF JUNE 2010 AND SEVERAL COMMITMENTS GIVEN BY THEIR PERSONNEL I HAVE NOT RECEIVED THE MERCHANDISE. THE MONEY WAS DEBITED INTO MY ACCOUNT IN JUNE AND IT IS CHEATING WHICH AVA IS DOING IN NOT SENDING MY MERCAHNDISE..THEIR PEOPLE ALWAYS LIE ON TELEPHONE AND ONLY DECEIVE THE CUSTOMERS.MY REPEATED REQUESTS FOR REFUND OF THE AMOUNT PAID GOING UNHEEDED.
NOW EVEN THE PHONE LINES ARE NOT OPERATIONAL & MAILS ARE BOUNCED.

AVA merchandising — Refund of the money

Dear Grievance Cell Officer,

This is for your information I have ordered for some items by the AVA Merchandising Catalog
supplied along with ICICI Bank Credit card in the month of April,10.

But I have not received the full order ever after repeated follow up over phone and by mails.

For last few month there no is also coming as out of services[protected] or [protected])

Recently the this company had started distributing leaflets in airlines also open outlets in major
airports. But I did not get any support from them.

Request you to kindly help me to refund my money.

Regards,

Santanu Chanda
[protected]
[protected][protected][protected][protected]
From: Santanu Chanda/Alternate Channel/K91/Life/Allianz-IN
Sent: 13 September 2010 12:33
To: 'service'
Subject: RE: Status of the order id IC25378
Importance: High

Dear AVA Service Team,

Thanks for reply I have received the order against product code i081 but yet not receive the product i078.

Request you to kindly revert me the status of order or replace any product of the same amount of Rs.5990 which I had already paid to you.

Waiting for reply from your side as earliest.

With Best Regards,

Santanu Chanda | ACT | [protected]

"Take time to think, it is the source of power"

[protected][protected][protected][protected]
From: service [mailto:[protected]@avamerchandising.co.in]
Sent: Monday, July 12, 2010 5:17 PM
To: Santanu Chanda/Alternate Channel/K91/Life/Allianz-IN
Subject: RE: Status of the order id IC25378

Dear Sir,

At the very outset, we deeply regret to note the feeling of dissatisfaction you have been left with during the course of your recent interaction with us. We would like to assure you that it is our constant endeavor to provide outstanding service to our customers and ensure that their experience with us is always pleasurable.

The product i.e. Benetton wrist watch booked was dispatched on 9th July 2010 through courier DTDC via bill no. D03378736 and it will be delivered to you within 2-3 days and the other product code i.e. i078 will be dispatched to you within next 15 days.

We sincerely regret the inconvenience caused. This is definitely not a regular occurrence.

Thanks for your patience and co-operation.

Regards

AVA SERVICE TEAM

[protected][protected][protected][protected]

From: Santanu Chanda/Alternate Channel/K91/Life/Allianz-IN [mailto:Santanu.[protected]@bajajallianz.co.in]
Sent: Thursday, July 01, 2010 11:57 AM
To: [protected]@avamerchandising.co.in
Subject: Status of the order id IC25378
Importance: High

Dear Customer Care Officer,

This for your information I had ordered for two product ( code i078 & i081) against order no :IC25378 on 28th April 10.(For your reference I am attached the copy of the credit card statement).


Request you to late me know the status of the order or refund the money.

With Best Regards,

Santanu Chanda | ACT | [protected]

"Take time to think, it is the source of power"

AVA merchandising — Refund of Money

Hi,

This is in regard of refund of my money for the order which i cancelled.
My Order no was IC25715 placed in May'2010. My customer id was AVA/10/0163660.
Even after calling them for 10 times i didnt got any reply.
The toll free no of them[protected] also stopped working.

Even after 6 months of cancelling my order, i am waiting for my refund.

Please help!!

Thanks,
Pankaj Chomal

Hi,
My self Sudeep Panda working in IT sector in Sec V Salt Lake Kolkata. I had ordered 3 products in AVA Merchandising on 12th August 2008 through Standard Chattered Credit Card. I had received a SMS immediately from AVA that I will receive the product within 14 days. They had send a confirmation number for these products as[protected]. Today is 16th September 2008, still didnot receive any product from them. I had called AVA many times (may be more than 100 times), but everytimes their customer care says you will receive the product within 4 days, sometime says 2-3 days, even sometimes they said within 24-48 hrs. I had raise the complaint to Standard Chattered Credit Card dept also, they had lodge the complaint but no response till date.
Nowadays AVA customer care contact number is also not responding. Their contact number as per given by Standard Chattered Bank is[protected].
Although I had paid the credit card bill for avoiding fine.
Kindly help me...looking ahead for your response.
Tell me what to do.

Regards,
Sudeep Panda | [protected]

Still no reply through email.

However, after repeated reminders, follow-ups and swearing over phone for a minimum of 12 times, I finally received the goods on 17/10/2008, 55th day after order placement.

Not happy with the overall quality, though. But I am too tired and frustated to pursue any further.

please detail i053

Kindly note same thing happend with me, I have purchased morning walker, which was faulty one, they took the same for repairing, returned without repairing.

When complaint again, they took it again and almost two- three months have passed they have not returned the money to us.

Govt.Should ban these kind of organization, as they cheat us by tieing up with bank, they take our money and supply non standard product.

WE have to fight for this, even Banks are involved with them.

We are with you.

Order No CI11097 for surround world black colour home theater was confirmed on[protected].The same has not reached my address 180, Rajpur road, Dehradun-248009, Uttarakhand till date.

an order of Demonte Dinner set also ordered along with it and has been delivered on the same address. Kindly take measures to arrange for a speedy delivery.

VINAY MAKIN
180 RAJPUR ROAD
DEHRADUN-248009
MOB-[protected]

Along with HDFC Credit Card statement, I received a catalogue containg products from "AVA - The Dream Merchants : An ISO[protected] Company". These were special offers from AVA - The Dream Merchants to HDFC Credit Card holders. Later I learn that they have similar tie-ups with other banks as well as some low cost airlines. (http://www.avamerchandising.com/tieup.asp)

I placed an order for Kodak Digital Camera M380 in 10.2 Megapixcel in Black Colour with AVA Merchandising (order confirmation number HD5308) on 10th February 2010. SMS confirmation said that ordered goods would be delivered within 21 days. (Is this how an ISO 9001 company "MAKE PROMISE"?)

Today being 21st March 2010, is the 39th day after order placement. I have still not received my product (even after 39 days and make payment). (Is this how an ISO 9001 company "KEEP / BREAK PROMISE"?)

Tried contacting them over phone. SURPRISE! SURPRISE! They have a toll free number for taking orders but a chargeable number for tracking orders. They keep you waiting sometimes for 30 mins. or even more, sometimes they just dis-connect, sometimes they say that the goods are with courier company but they do not have any mechanism to check status of delivery.

They have debited my credit card account for the said amount as told on phone, but not making the delivery as promised.

What should i do to get my product for which i am waiting so long.
Any answer for the queries, please reply...

AVA merchandising — non delivery of goods

My name Rajiv Pandey
my order no ic[protected]..

i have made sevral call.
complaint no issued to me are c21109005 , c61082 , c7109068

i had made a call for camera i062 on june
i was offer several other product with other benifit, i recived those product soon or later
but camera has not been deliver.
i have spoken to Sourab, Rohit & Reena they all gave false commitment never turn back
Recenty also i made a call they told there servar is down they get back to me in 48 hrs but no one turn back.
They are bussiness partner to icici credit card and because of there irresponsible attitude i have to stop the payment, though i got a promise from icici credit card executive that after i make apayment they will solve the problem so i month of november i made the payment of 35000/rs but still nothing happen.
now almost a year no reply or mail from there side . it has been a mental
stress after making a order to AVA merchandising i have send them 20 mails but no reply.

kindly help me .

regards
rajivpandey

Dear Rajiv,

We're sorry to hear about your experience. Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 359129). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team

AVA merchandising — Non delivery of items

I had placed a order with Ava merchandising for a Swatch Watch on 28/4/10. The order no is HD 6667.They said they would deliver the product after 21 days.
When I did not get the watch after one month I contacted the customer care and I was told that they would dispatch the item within 10 days.
Got the same reply again from them after 10 days.
Finally in July they said that the product was unavailable and I had the option to select another product, I opted for a Swiss Military overnighter cum laptop bag & Verona Duffle bag via mail on 1/7/2010.
Ever since I have been following up with them on regular basis and I always get the same reply that it would be disptached by next week. None of theie senior managment is ready to talk. I had spoken to their team leader Mr Gaurav Ujjainwal once and he assured that I would get the products at the earliest.Ever since he has never come on the phone nor have they replied to the nuerous mails that I have sent.
I think the company if a big fraud and their executives are well trained to fool the customers .

i am from mumbai. i am also facing the same refund problem from the company AVA. they are cheaters.

my order no ava/10/0160428 degi camra not recived
my no [protected]