AVA Merchandising Complaints & Reviews

Dear AVA Team,

I have placed an order for a leather handbag (product code : i109) worth Rs 1990/- on 26/06/2010.. The money was paid the same day.. The delivery TAT promised was 2 weeks, but its 37 days now i've still not got the delivery for the aforesaid product.. Regular follow-up on mail and through calls have been done from my end, but to no avail.. Everytime they promise that the delivery would happen next week.....

M/s AVA MERCHANDISING,
GURGAON

Dear Sir,
K/A Mr.SOURABH BANERJEE

Sub: Cancellation of my order No.IC 25240

I had booked the following order your Gurgaon office on 18.04.2010 against my ICICI Credit Card and the following amount was debited in my account on 18.04.2010:

At the time of booking your officer have confirmed the material will be supplied with in 25 working...

Dear Sir
I have booked the online order through ICICI credit card to AVA Merchandising and asked for a Swatch wrist Watch for Rs 1990/-.They have send it by courier and when i opened the packet i did't find the warranty card of Swatch Watch.I called them 5-7 times but they said your bill is just like warranty card.but every product has a warranty card.And why they are not sending me this warranty card.
Requesting you to...

Company Address:
AVA Merchandising Pvt. Ltd.
Plot no -62 sector -18
Gurgaon Haryana -122001
Ph: [protected], [protected]

Complaint: I ordered Blackberry 8830 on 3rd March 2010 through Credit Card EMI Payments at AVA Call Center, My Order number is HD6271, They committed me within 21 Days they will deliver the product.

But as now 4 + months passed, i still not get any product, when...

This is to inform you that THE EMPLOYEE OF ava merchandising ON THE DOMESTIC AIRPORT OF MUMBAI robbed me of my products after he sold them to me, he showed me the products but took out 2 things from it once he had sold it to me and did not place all the purchased products in the shopping bag, I had bought a jewellery set wid a watch, he took out the watch from the box, also I bought a swiss military cabin bag and a watch was free with it,...

In the month of May 2009 I have placed a order to AVA merchandising for a prodect MP9. I recieved product on time but due to not properly working i complaint at AVA customer care. They pick the product and after repair i got product back, even then that was not working. by again complaint at customer care i request to refund. As per concern executive i send back MP9 at AVA office. After that i called at cusomer care unlimited tines even i...

i treveled from jetlite airlines on 15 feb 2010. during my delhi to ahmedabad flight S2-0123 company offered scratch and win a product at Rs 599.I wined one of the product and I send my request with cheque (ICICI bank) on 17 feb to Haryana office address. Same money was deducted from my account on 19 march , but i didn't received any product yet now. when i contacted with company , they said send bank proof to show my deduction.After...

WE HAVE BOOKED AN KODAK DIGITAL CAMERA THROUGH HDFC BANK CREDIT CARD.
IT WAS OFFERED BY AVA MARCHANTISING COMPANY BY PLACING AN ADVERTISEMENT ALONG WITH OUR CREDIT CARD STATEMENT WHICH OFFERS 6 EQUAL MONTHLY INSTALLMENTS FOR PAYMENT MODE.
WHEN ORDER PLACED ON 10/10/09 WITH ORDERNUMBER HD2890... IT WAS NOT DELEVERED YET BUT THE PAYMENT WAS TAKEN THROUGH CREDIT CARD. INSPITE OF NUMBER OF REMINDERS THE SAME ORDER WAS AGAIN REVISED...

Hi,
I got a AVA merchandising catalouge with the HDFC credit card statement. Beleiving it to be genuine, since we got with HDFC, i have ordered 2 blackberry phone worth 26,980 on 25 Feb,2010. But still i have not received the product. When i call the AVA merchandising they are saying that the software is down and cant get the status. They are also not cancelling the order. But i was deducted 26,980 on the day 1 from the credit card....

With HDFC Credit card Statement if found catalog of AVA MERCHANDISING, I found it trustworthy enough to order for Blackberry mobile phone Product Code H128 with six month EMI . The product was to delivered with in 21 days and the order was placed on 24/02/2010 . The AVA MERCHANDISING CO. had received the full payment of RS12990.00 on the same day that is 24/02/2010 and the amount Rs 2165 as first E.M.I. was also debited from my account. And...

I wanted to lodge a complaint against AVA merchandising. This company does impulsive marketing of there products with attractive prices and position themselves very smartly with ones Credit Card bills.

I just enquired about a Blackberry Handset from them. They told me that the delivery happens within 21 days of order placed. I placed them the order but as I havn't recived the product after 23rd day I cancelled the order.br...

Dear Sir/Madam,

Please go through the below mentioned mail sent to AVA merchandising. I had booked an order with them on January 21st 2010 and have not yet received anything from them till date(20/3/2010). I feel that this is a false company. I do not want other people to get cheated the same way. I feel mentally drained and insulted to have been the victim. Kindly take action against the people. I am willing to testify against...

Dear Sir / Madam,

Sub: Refund Cheque of cancelled Order got bounced.

On 6th June 2009, i had placed an Order for 3 products under Order No. IC18335, the payment of which was made in advance through my ICICI credit card. After one month i received 2 products, however, the third product was not delivered. On several complaints i was told that the third product is out of stock. So on 2nd July, i cancelled the order...

Hi,

I bought a BLACKBERRY Pearl (8100) from them (Invoice # AMC/19596, Order # IC13275) on 7-May-2009 which started giving problems after a few days, probably in September so I called them several times for the same (Few Complaint numbers: C/23/10/09/113, C/18/11/09/020) and every time they kept on saying that they will arrange a pickup but wasn't done for a long time. Finally they picked it up after like 40-45 calls via...

Order number HD3214 was placed in the month of Nov'09. Till today 28th Jan'10 order has not been delivered.
On 14th Jan'10
I spoke to Executive Anuj / Team Leader Yashpal / Manager Saurabh Bannerji
Saurabh Bannerji the bigggest liar told me that sir your order will be delivered in a day or two.
I again called up on 24th Jan'10 and this time I spoke to Gaurav Jinwal (Executive) and I got the...

hi,

iam paramjeet singh and i have ordered a digital camera and a wrist watch from ava merchandising company . and my order no is HD3988.
when a placed the order then executive said to me that you will recive your order in 15-20 days .and i placed this order on 21st dec. 2009.
through this comitment i was wating for my product to come ..
on 11th jan 2010. again i called ava merchantising for enquarey...

Dear Sir,
I received an advertising slip about AVA Merchandising Gurgaon that accompanied my HDFC BANK credit card statement in Oct 2009l.
I responded and opted for item product no H095 being Fido Ladies
handbag & Fido ladies wrist watch for Rs 2,988 deducted at an EMI of
Rs 498.
In end October, they have despatched by courier , a different company Ladies handbag &
a GENTS wrist watch, which...

used products being delivered to the customers

on 12 august i got the stmt of my credit card in which i saw the details of the AVA MERCHANDISING i thought it will be brand company because it is being recommended by my Company STANDARD CHARTERED..they told me it i will be delivered within 21 days maximum but it was delivered within 2 days..but adding to the problem one it was unsealed and the other no invoice in that and one...

Flying Jetlite, we were lured into purchasing products from Ava. After paying for the product and bringing it home, we got concerned about the authenticity of the products sold to us.

One was a Reebok Watcc- which screams 'fake' once unpacked. The watch belt was of so low quality that it came off aftre a few wears.

The mixer grinder that we had purchased had tonnes of issues. The jars leaked, the rubber...

I had placed an order of Berg Electric Tandoor through Tata Sky Offer of AVA Merchandising on 2nd August 2009, order no. CC13, despite a delivery commitment of 14 days, recieved the product on 24th August through Elbee Courier.

On opening the product it was found that the product was damaged, both handles were broken. I had registered a complint on the same day with a commitment from the customer care executive that the product...