Aviva Life Insurance Company India — Cheating done by aviva in the name of policy

Address:New Delhi, Delhi, 827004
Website:instalife.avivaindia.com/InstaLife/DesignPageAction.do?productPage=AIL~SHORT%20LEAD%20PAGE

I have been associated with aviva for last years as a term insurer (i protect) for Rs. 1, 20, 00, 000. my insurance lapsed in 2013 . I wanted a fresh policy and they told me that insurance can not be re instated rather you can opt for newer one . after paying my premium and medical test (which was free of cost) and submission of pay slip . they stated that i am not eligible for policy rather i will have to go for 30, 00, 000 with different premium. on making complain and asking for cancellation they are quoting that they will deduct the amount of medical cost . asking repetitively why they say that is their policy . Again asking about why i am not eligible for sum assured of 1, 20, 00, 000 they said its financial analyst work. on threatening they stated that i had policy which is not lapsed yet and sum assured has been reduced to that reason . i am feeling cheated and mental harassed and against their promise . they kept my money and now asking for medical expenses for cancellation . I had medical, gave blood, took hardship from busy schedule and now i have to listen all such craps ..
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Aviva Life Insurance Company India customer support has been notified about the posted complaint.
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Dear Jyoti,

We apologize for the inconvenience caused. We request you to write in to us at [protected]@avivaindia.com with your policy details and contact number. We will take up this case immediately and respond to you.

Thanks
Shamik Ghosh
Aviva India
Dear Jyoti,

We believe our customer services team has been in touch with you, and has provided you with a resolution. We hope you are satisfied. We once again apologise for the inconvenience caused. Thank you

Shamik,
Team Aviva
Dear sir

I anil biswas agent of aviva life insurance sec-18, noida, UP.
Insurer Name
AVIVA LIFE INSURANCE COMPANY INDIA LTD.
Agent ID DLU250308LIMAX825017.

Plz remove my agent code from aviva portal. i am not interested with aviva life.

Thanks & Regard
Anil Biswas
[protected]

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