Axis Bank Complaints & Reviews

Respected sir/ma'am,

My transaction amount is Rs.1485 and this amount is unauthorized and not done by me and also I have registered this complaint to axis bank and cybercrime also. So, kindly check the transaction and try to stop it and kindly send the details and do the needful. And also shared me update as soon as possible.

I have received a call from Axis Bank Executive regarding credit card reward points and EMI conversion the executive name was Ishita so after that she asked me to open the mobile application and told me to follow the instructions as she said after that she provided me a website URL for collecting reward points (www.rewardscart.org) and she was guiding for EMI conversion as well but when i was feeling doubt on her I disconnected the call. I hadn't received any msg from her side for transaction but last night I was checking my EMI status then I saw that these three unauthorized transactions had done so I had called to Axis Customer Care to block my credit card and stop these transactions and also I had called on 1930 to report for the same. I had received the call from [protected](ISHITA) for this fraudulent.
Fraudulent transactions through Credit Card of Axis Bank, Card No [protected].

I am a housewife and my financial conditions are not good.

Also I have shared you the screenshot of the website and transactions mail also.

Kindly do the needful at the earliest.

Thanks & Regards
Reeva Subhojeet Haldar
Contact- +91-[protected]

Dear Sir/Madam,
While making examination fee of Rs.1954.72 to the CBSE 12th Exam through CBSE Portal on 05/10/2023. I made the payment vide ref.no.NBSM/32703375/TECHPROCESS SOLUTIONS LTD same was delayed to ensure confirmation of payment. I tried once again for the transaction vide ref.no.NBSM/32705299/TECHPROCESS SOLUTIONS LTD Rs.1954.72 was debited from savings account no. [protected]. Thereafter, one payment was confirmed on 06/10/2023 from the CBSE Portal and other additionally debited amount of Rs.1954.72 was not credited back to my savings account after lapse of twenty days. Therefore, I request your goodselves make the necessary arrangement to remit back my amount to savings account at earliest. Failing which I will elevate this complaint to apporpriate forum. Kindly do the needful.

Hi Team,

After waiting for a week almost request you to please let me know why the chargeback amount has not been settled on my card ending 7286 of two transactions of Rs 7516.10 . Is the customer will bare all the coming bill payments. I am seeing some negligence in following guidelines chargeback request raised on 13th Oct 2023. Else I need a written confirmation from bank that the disputed amount will be refunded before my coming billing date that is 18th Nov 2023. This mail has been sent by checking and following up with customer support 1st Level POC from 13th Oct 2023. Please note that all the conversations are properly getting documented so if my dispute will not get resolved within the mentioned 120 days period. I shall go ahead and present it to the Axis Bank Ombudsman Team for further process and prompt update should be given by customer support or by high level team. Negligence on these kind of transactions which are reported earlier by customer end and delayed response by Bank with not proper guidelines followed in proceeding for Chargeback request. Please do understand the importance of time, money and trust i as a customer have on the bank. Please get this issue fixed by following all proper guidelines indicate to be fulfilled after raising a chargeback request. Till today i have not got the temporary credit, neither the confirmation that by this date my refund will get reflected on my mentioned card 7286. Waiting for your prompt response.

ANKIT KUMAR

Request Id-:
SAK[protected]

I called many times axis Bank customer care and Flipkart customer care. Too much third class service. Last time they said wait for 45 days, some times said server is down, now they said on 16 April they sent gift voucher then I said, I not received sent it again. I not received on MSG or email. Telling a lie and not taking my complaint just wasting my time.

Credit card number [protected]

I am writing the issue related to the Sacm running by Axis Bank in the name of CIBIL masking charge and want to complain for this.

I had axis Bank credit long back, due to financial crisis I defaulted of outstanding amount Rs 92167/- and same has been reported by Axis Bank to CIBIl as wilful default.

Subsequently I paid entire outstanding amount by Rs 92167/-on date 26/06/2021 at Cust id[protected] after confirmation...

I wish to merge savings account id and home loan id to operate mobile app for both

my both ids opened separately. henceforth, wish to merge to access both account in app....

I requested to close my current account since April 2023 . I done all formalities. But now it’s october month going on. Staff is doing nothing . I am dissatisfied with axis bank staff morinda.

Unauthorized transactions under the name
Tips/SCG/NON MCC have been executed.
I need a refund of all the transactions immediately.
My account is a Zero balance, Salary account.
In so many years of transactions, this has happened for the first time.
Please look into it and do the needful....

There has been automated transaction from my account of amount 1022.85 rupees. In the name of TIPS SCG. No prior information was given to me nor my permission was asked for transaction. This is not small amount. I want proper explanation with my refund.

Hi,
Last month(September 2023)Axis Bank debited money from my amount stating "sf failure loan repayment charges" eventhough money has been debited on the same day.
When I questioned them i was informed when Axis Bank was trying to debit money at the time there was no sufficient funds so bounce charges has been debited.

But the complete EMI amount has been debited on the same day.(September 10 around 10 am) They told it was RBI norms and when there is no enough fund at the first time (sep 10 around early morning )when bank tried to debit the money at that time there is no enough amount so the existing amount was debited at that time and late charges applied for the failure.

When I was checking my account statement I was unable to find any transaction details relevant to this debit transaction instead it was updated debit on Sep 11 2023
When I asked they told me eventhough you have paid complete amount on sep 10 2023 but it was paid twice so as per RBI norms it was updated like that

But Now this month (10th October 2023) I had enough amount in my account and the complete EMI was debited successfully on the same date without any arrears.

Still I was charged sf failure loan repayment charges today (October 11 2023)

I really don't understand why failure charges is getting applied even I pay amount on the same day

Is really RBI follows some standard like that ?

SCG.VISA.POS charge debit from salary debit card wo intimation HOWEVER FROM SALARY DEBIT CARD,
SUCH A TYPE OF INCIDENT NOT HEPPENED NEXT THAT SHOULD BE ASSURE BY THE AGENCY AND RESOLVE THE ISSUE EARLIEST
REGARs
Kapil Soni
[protected]

A HR named Arnab Sen offered me a data entry job
I give him two hundred rupees for form fill up then I give fifteen hundred seventy rupees for the confirmation letter
Then they ask for 7000 rupees to join, i didn't agree with them then I ask for my money back
They are not giving my money now...

I am writing to seek urgent assistance regarding my Axis Bank Indian Oil credit card dues. Unfortunately, due to a recent job loss, I am currently unable to make the payment.

I have been receiving threats and abusive calls from a recovery agency, stating that if I do not settle the dues by today end of day, they will send an agent to my house and tarnish my family's reputation in our society. This situation has caused immense distress for me and my loved ones.

I am sincerely requesting your help.
I am going through a tough time and would greatly appreciate any support you can provide.

Dear Axis Bank team,
Your team just called and they didn't explain anything about One Assist Service charges. Simply they debit 2599 from my account.plz refund the amount and cancel the plan as well....

I have cancelled my product in flipkart application on 2th October, 2023 then they have initiated refund to my payment mode (Flipkart Axis bank - credit card) and completed on 2nd October, 2023

Today when i checked my account but refund amount (1045/-) is not credited in my credit card account.

I have contacted with flipkart customer care and getting the required information regarding transactions which they have done as below:

Payment reference number: [protected]

Refund amount : 1045/-

Can you please help me on this number : [protected]
[[protected]@gmail.com] and my email id

Dear Axis Bank team,
Your team just called and they didn't explain anything about One Assist Service charges. Simply they debit 2599 from my account.plz refund the amount and cancel the plan as well.

On 29th of September 18899/- has been deducted from my savings account for the sake of one assist service without my permission. Even I did not get a call before deduction of the money.So my question is who gave the permission to Axis Bank to deduct such a huge amount of money from my account without my consent? I need my money back... otherwise I will close all my cards and account of Axis Bank.

Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 260923. I asked at the bank they say I used my debit card more then 4 times for refuelling in a month so you are been charged this amount, this isint the first time i am using it, i have been using this past many years and this is happening for the first time..

And secondly I never applied for credit card and its amount(392.92) has also been debited from my account..upon asking in bank they said apne apply kiya hoga and iska refund nahe hoga. First of all i never applied and if at all i have applied it has been over a month i never received such card.
Being a priority account holder this all is happening. Better close the account and open in some other bank.

Without my permission some amount getting debited from my account, don't know why..it is mentioned in the statement

TIPS/SCG/MCC/26.09.23/IRTCC
SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

Please help me to stop this payment immediately without any delay.
And refund my amount

This is note a this is a provision store