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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 5

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R
raj161981
from Kannur, Kerala
Feb 12, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Dear sir,
My name RAJESH KUMAR, This is to inform again & again harassment to my family members from axis bank, as previously several times complaint in this regard, not getting solution, again they are torturing my family members, & again they are calling local wardmembers, neighbours & telling unwanted words, i had told previously i will clear need time but they are using rough words to my wife & aged mother, last year i had complaint consumer complaint.in team, but again & again they are torturing in illegal way, now from 15days my family getting torchure i m not in india, i had told i need time but every time they are insulting in my society by calling wardmembers, asha workers, neighbours.Also they are not maintaining the guidelines not saying name, while picking phone from my family members using harsh words so i need solution from your end. below are numbers receiving & torchuring
[protected]
[protected]
[protected]
[protected]
Apr 16, 2024
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2024
Axis Bank Customer Care's response
Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
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    K
    Knanavati
    from Rajkot, Gujarat
    Feb 11, 2024
    Mar 14, 2024
    This thread was updated on Mar 14, 2024
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    Axis Bank is not helping me out to resolve my financial fraud issue with my Axis Bank credit card. I filed a case again bank in financial fraud. Here is the details of my grievance registration .

    Dear Sir/Madam, Your grievance Ack. No : [protected] .
    regards,
    National Cyber Crime Reporting Portal

    Even not solved by the financial fraud branch office too.
    Apr 15, 2024
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 14, 2024
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and are open to help you. Please provide us with details of your concern along with your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
    Thank you for responding but I have to file it just because AXIS BANK is not ready to accept and aggring with me though I am right. Even they didn't followed their words to give me credit for given 90 days of duration. As they know I raised a complaint they are adding charges. So I can clearly understand that they are interested into take money in any way though I am right.
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      S
      shriomsharma
      from Gurgaon, Haryana
      Feb 11, 2024
      Mar 14, 2024
      This thread was updated on Mar 14, 2024
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      Dear Sir/ Madam

      Myself Shriom Sharma having an Axis Bank Flipkart credit card ending with xxxx 2007.

      The following transactions are wrong because I have neither received any prior information about it nor any OTP to approve these transactions. I am liable to pay the amount/ transactions which i have approved by one time password.
      As i have not approved the following transactions by one time password, these transactions are illegal so request you to intervene so that i can get my money back.

      Transaction details are as follows: -

      Rent Transaction Fee
      Amount ₹202.83
      Date25 Jan, 2024
      Reference ID[protected]

      Amount ₹35.61
      Date25 Jan, 2024
      Reference ID[protected]

      Thanks

      Shriom Sharma
      [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2024
      Axis Bank Customer Care's response
      Hi, we have checked and wish to inform you that our Nodal team had responded on your concern. We request you to be guided by the same and write back on the same email address in case of any further assistance. Regards, Team Axis Bank.
      Mar 14, 2024
      Updated by shriomsharma
      Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
      Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
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        N
        Nitinsharmaaaaaaaa
        Feb 8, 2024
        Mar 14, 2024
        This thread was updated on Mar 14, 2024
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        Got a call from +[protected] regarding my cc overdue i had informed bank that i need more time as i am going thru bad times. In return they hire such third party collectors who call and abuse straight away I understand my have not made the paid and bank has complete right to chase me for over due amount however that should be done professionally not this third party agents calling and abusing. I need the bank to look into this my cc last digit is 0983
        Apr 16, 2024
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2024
        Axis Bank Customer Care's response
        Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
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          rajendrasunku
          from Vizianagaram, Andhra Pradesh
          Feb 7, 2024
          Mar 14, 2024
          This thread was updated on Mar 14, 2024
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          Over limit charges borne on me without any consent

          Address: AXIS BANK LIMITED, AXIS HOUSE, C-2, WADIA INTERNATIONAL CENTRE, PANDURANG BUDHKAR MARG, WORLI, MUMBAI - 400025.

          On 4th Feb 2024. I had tried to make a transaction of rs.900.00, it was declined thrice and i opened the axis bank mobile app for checking limit and unbilled transactions but in the unbilled transactions i had seen an OVER LIMIT CHARGE fee plus GST, before this transaction i had made a transaction on 1st February 2024 night of rs.918.5 and i received spent transaction message on 2nd February morning. In the message from axis bank stating...
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          Himani1060
          Feb 5, 2024
          Mar 14, 2024
          This thread was updated on Mar 14, 2024
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          From last 6 months 3 brn transcation - debited from my account. The merchant has started this 3 transactions without any prior confirmation from us I really wish i could save my money
          Apr 15, 2024
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2024
          Axis Bank Customer Care's response
          Hi, please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
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            V
            vinay@789$
            Jan 18, 2024
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            Address: Muralinagar, Visakhapatnam

            Hi Sir,

            My name is Chavvakula Vinay and i had ordered an iphone of Rs. 49, 999 in Amazon on 13/01/2024 and cancelled the product due to personal reasons on 13/01/2024.
            And refund was initiated by amazon on same day i.e., 13/01/2024 and initiated the refund to my card but still i didnt get the money. Amazon said it will take 5days to credit the amount but it was still not credited. Today i.e, on 18/01/2024 when i checked the amazon account they provided me the RRN(Refund Reference Number) - 74766514014401558892348 to check with bank but they are not able to provide any status. My card number is [protected]

            Please kindly respond to this complaint it's very urgent

            Thank you sir
            Axis Bank customer support has been notified about the posted complaint.
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              B
              Bhupati Raju
              Jan 8, 2024
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              Debit
              INR 4.72
              A/c no. XX1471
              [protected]:09:36 IST
              PTL/SCG.VISA.POS/05.01.24/

              1.) The Axis bank is deducting money from my axis bank account i have seen some complaints regarding the same issue where Axis bank is also aware i don’t want any deductions from my account without mentioning anything.
              2.) I would like to know what action did the bank took for the previous complaints
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Avijit Ghosh#1
                from Bankura, West Bengal
                Jan 5, 2024
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                Address: Bhuteswar,Sanbandha, Bankura

                Dear Sir/Ma'am
                I inform that the unknown transaction amount in my savings account is 5351.85, what is this amount transacted. It has been debited by rozorpay at date 05.01.2024
                Please solve my problem as soon as possible.
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  Mannvaani
                  from Haldwani, Uttarakhand
                  Jan 2, 2024
                  Jan 21, 2024
                  This thread was updated on Jan 21, 2024
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                  Address: Kusumkhera Haldwani

                  Hello,

                  I Manish negi have a savings account with Axis Bank. I had an ongoing personal loan with Axis Bank. On the 5th of each month, ecs are debited from the Axis account using EMI. Then I also got a message from the bank that my EMI rebounded. And they charged me a check bouncing penalty at rs 400/-. When a bank representative was asked, they replied that the ECS mandate was put up for clearing early in the morning this time, so it was rejected as I didn't have enough at the time, and on the second clearing it was credited to my credit account. Every time they issue the ECS mandate in the evening, this time they send the ECS clearing in the early morning. Since I have a savings account with Axis Bank, I usually deposit money the day before or the same day to avoid uncertain deductions from the minimum balance due. since I don't want my emi to jump.
                  You received the payment there on the same day. but i have to bear the bounce fees and from 2 months i am facing this because of the bank and even it will bounce in my cibil score check which is actually not the case. My maturity has never been pending in my financial history, but it won't be the same now. I would have willingly paid the fees and accepted my Cibil refund and today on 1st January you guys have debited 295 for the si loan repayment. I am so frustrated that i will lend son loan from other bank and repay the frauds like Axis there is no value for the customer and in this bank all they want is To deduct money that’s it
                  following is my loan account number 51034
                  Jan 2, 2024
                  Complaint marked as Resolved 
                  There is no steps taken by the Bank and still they are marking it as resolved.
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 21, 2024
                  Axis Bank Customer Care's response
                  Hi, we understand the inconvenience you may have faced. Please provide us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    S
                    suresh kumar vasala
                    from Hyderabad, Telangana
                    Dec 29, 2023
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                    Address: hyderabad

                    I taken personal loan from axis bank, my automatic deduct date was 10th of every month. this month i charged 293.99 for Si fail Chrg loan repayment
                    but amount deducted in time only. no delay in the payment of November month, but they taken amount from my account.
                    Axis Bank customer support has been notified about the posted complaint.
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                      prashant665
                      Dec 23, 2023
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                      Hi,

                      I am writing this to inform you that a payment of Rs. 959.66 has been done to dreamplug without my consent. i don't remeber initiating any such transaction. I request you to kindly check in your records and return my money. Kindly inform why the payment was made, if not I am going to inform Bangalore police IT department about this.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Shoaib husain
                        Dec 19, 2023
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                        Address: Nagda dist dhar

                        Sir me pehle complaint or mail kr Chuka hu apke axis Bank ke account person ne mere sath fraud Kiya mene mail bhi Kiya tha lekin koi response nhi aaya vo bol rhe apki bank ne humko contact nhi kiya aap help kijiye please mene Aaj bhi call Kiya tha
                        Axis Bank customer support has been notified about the posted complaint.
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                          tariq110
                          from Lucknow, Uttar Pradesh
                          Dec 13, 2023
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                          I am writing to bring to your attention an issue concerning my account with Axis Bank on 22.10.2023, an amount of Rs. 11146.96 was deducted from my account under the category of Cash transaction charges.
                          I have made numerous attempts, both in writing and verbally, to communicate with the bank, requesting a refund of the deducted amount. However, to my disappointment, no action has been taken thus far.
                          I kindly urge you to investigate this matter promptly and take the necessary steps to refund the deducted amount to my account.
                          Axis Bank customer support has been notified about the posted complaint.
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                            12satyam12
                            Dec 11, 2023
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                            I received a call from one of the executive ([protected]), he started abusing and when I blocked his number, another guy ([protected]) started calling me and threatening me. Please look into this.
                            Axis Bank customer support has been notified about the posted complaint.
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                              J
                              Jenil Kikani
                              from Thane, Maharashtra
                              Dec 8, 2023
                              Jan 23, 2024
                              This thread was updated on Jan 23, 2024
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                              Resolved

                              I did a UPI transaction on 14th Aug 23 from my UPI ID

                              Payer UPI ID : [protected]@axisb
                              Payer Mobile nos : [protected]
                              Payer Account Number & IFSC : [protected] & HDFC0000542

                              Payer Bank : HDFC Bank

                              Amount : 80763.00

                              Amount got debited from my account but instead of crediting the same into account number :[protected]

                              Payee UPI ID : [protected]@okbizaxis

                              the money got credited in wrong account as below :

                              Payee Account Number & IFSC : [protected] & UTIB0000000

                              I did similar transaction on 9-Aug-23 which was success. But how come
                              now the account number got changed all of sudden. I am waiting long to get this amount reversed in my account back.

                              Please help this solve immediately as Payee is asking same amount from me again and i have to go thru this truama again.
                              Feb 23, 2024
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 23, 2024
                              Axis Bank Customer Care's response
                              Hi, we request you to liaise up with the remitting bank from where the money has been debited for further assistance in the referred matter. Regards, Team Axis Bank
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                                ashishv1230
                                from Lucknow, Uttar Pradesh
                                Nov 30, 2023
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                                Address: Axis bank credit card department

                                I have axis bank credit card of last digit4645. I missed payment of 126 rupees on my credit card in which axis bank charges me 590 for late fees again 690 debot interest again 590 overlimit on 2 november 2023. After that on 13 november again 590 for overlimit charges. I complain to customer care but they told me they can't reveres my charges. I useing my credit card from 11 month till now and never ask for reversal but this time for only 126 rupees they charges me 2000+ apprx rupees in my credit card. There sernior team is not contact me. They told me if i pay full amount of my card then reverse the whole charges. Now i pay full amount of my credit card limit but now they told no reversal offer on my credit card. Kindly reveres my charges.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Sethi purna
                                  from Chennai, Tamil Nadu
                                  Nov 29, 2023
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                                  Address: Chennai

                                  Dear team
                                  Wrong credit transfer requesting you to get back money to my source account
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    whateveverr
                                    from Mumbai, Maharashtra
                                    Nov 22, 2023
                                    Nov 23, 2023
                                    This thread was updated on Nov 23, 2023
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                                    Address: Mumbai

                                    Huge charges levied on non activated credit card.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    The card behaves like an add on and there is no extra credit limit. The bank claims it is not an add on card. Strange. Even though it is not activated, they keep sending bills, but won't communicate or try to resolve in their chat app, or through emails. I am considering filing a criminal suit against the Bank. As per the RBI rules, if the credit card is not activated within 37 days, no charges can be levied and the card automatically gets closed. The reminders keep coming through another scammer co. "clear my dues"
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                                      V
                                      Vinaykumar420
                                      Nov 17, 2023
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                                      Credit card bill payment pay but not
                                      amount reflected in credit card on due date
                                      Axis bank Credit card apply penalty more than 2700 rupees please weaver penalty
                                      Credit card last four digits 0002
                                      1. Payment Rs 11000 date 31/10/2023 payment reflected in credit card 1/11/2023
                                      2. Payment RS 11000 date 2/11/2023
                                      Payment not reflected
                                      3. Payment RS 23058 date 4/11/2023
                                      Payment received 5/11/2023 but reflected in credit card 6/11/2023
                                      Axis Bank customer support has been notified about the posted complaint.
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