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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
Complaints 13017
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6562
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Axis Bank reviews & complaints page 5

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S
sankamble1710
from Aurangabad, Maharashtra
Jun 16, 2022
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Money Stuck CDM

Address: A to Z, Industrial & Commercial Centre Plot No P142, MIDC Waluj, Aurangabad, Maharashtra 431136

I was a cash deposit of Rs. 20, 000 through CDM machine on 14/06/2022 between 10:05 pm and 10:15 pm today. But My money is stuck in CDM machine and also i didn't get any confirmation receipt or massage, Please check the photos below.

ATM MACHINE ID - DPRH121304...
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p.patel
Jun 16, 2022
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Axis Bank unauthorized charge TIPS/SCG/MCC

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/13.11.21/E NASSERVANJI CO...

While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra.

I am using salary account and what is the use it, why you guys charge me for using debit card....
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Block the ECS from Bajaj Finance Ltd as Rs 117 is auto debited from my Axis Bank Account as though I have not purchase any items from Bajaj Finance and I did not initiate any ECS from Bajaj Finance...
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Last benchers
Jun 14, 2022
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Mobile number not registered

I already registered my mobile number. When i do a payment through paytm by credit card but i can't get otp for payment and i get a message of 'mobile number is not updated for online transactions'. But i also update my mobile number in axis bank account. I can't do any payment in paytm, google pay, bhim, samsung pay etc....
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Nageshwar G
Jun 8, 2022
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Getting unwanted calls from Axis Bank

I am getting unwanted calls from Axis Bank...
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Ravikiran Yamini
from Hyderabad, Telangana
Jun 5, 2022
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IMPS Transaction Not Credited

Address: Hyderabad

This is Ravikiran Yamini. I have made the IMPS transaction of 1, 43, 000/- on 5th June 2022, but the amount is not credited to my beneficiary account which is my salary account of Citibank. When I reached to bank reached to customer support, they are giving me an excuse and asking me to wait for till 8th June evening. I have an EMI which May debit today I.e. 5th June or 6th June because 5th is Sunday. Who shall take the penalty charges and...
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Boggarapu Mythri
from Chennai, Tamil Nadu
Jun 5, 2022
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I changed my mobile number but I am not receiving otp to enable my login id

I am Mythri. I am a axis bank customer since a long time. I have changed my mobile and even though I changed it did not get updated everywhere, I am receiving messages whenever I am using it on UPI and others, but when I try to enable my login details I am not receiving any OTP. I have tried all ways and whenever I reach out to customer care they say I will receive OTP to my old mobile number. I mean, how can this be possible, I have changed...
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Mahidhar19911
May 27, 2022
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ECOM PUR Unauthorized Transactions

800 rs got deducted from my account and it is showing ECOM PUR...
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sansalkhan
May 25, 2022
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Axis Bank Unauthorized charge/loot under "TIPS/SCG/NON MCC"

Without my permission or any kind of prior intimatation, Axis Bank is charging or rather looting my money from my account under "TIPS/SCG/NON MCC/23.05.22/Uphold".

While making this international online payment, using my Axis Bank Debit Card to the vendor, I was already charged a hefty amount as conversion charges and axis bank markup charges, in addition to one of the highest conversion rates in the market. So, it is totally...
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parikshith mallya
May 24, 2022
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Axis Bank unauthorized charge tips/scg/ mcc

Without my permission some amount is getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/19.02.22... .This is a salary account and what is the benefit o[censored]sing this account for transaction, why you people are charge me for G pay based transactions. you are already charging a lot of service charge, atm usage charge, quarterly charge etc etc.It is a hard earn money i dont want to give up single penny out of it...
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Bharat Bhushan 2304
Apr 29, 2022
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Unnecessary debit card issue and deduct annual charges

Im(manoj kumar) account holder of axis bank limited. bank has unnecessary issue debit card without my intention and deducted annual charges.
axis bank has issue Two (2) debit card in respect of my a/c no [protected] and 2 times annual charges deducted. when query raised by me to branch, bank said we cannot do anything for charges call to customer care and customer care said visit to nearest branch.

1st card no 4691...
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Shileshvicky
Apr 15, 2022
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Cibil masking

I had a credit card in axis card limit 30000/- due to some personal issue and covid i cant pay the amount for 6months after they said your card has overdue charges you should pay 58, 000 or take settlement of 25, 000 but i refused to take settlement paid fully because it shouldnt affect my cibil report i paid the amount on 2020, Feb. After paying i was trying to take PL after 6 months but all my applications got rejected so that time i came...
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Ravideepa
from Bengaluru, Karnataka
Apr 12, 2022
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Cpp service charge applied to credit card without any information

Hello myself Deepa I was using axis Bank credit card since 2018. I was genuinely paid all used amount in credit card and I know my bill due is paid on oct-2019 at that time bill due was 0 paise. The very next day credit card bill amount was 1699 I have not used that amount so I refuse to pay that bill and I was not aware about how that bill amount is suddenly incresed from 0 to 1699. I enquired in my nearby brach I didn't get any proper response....
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Surjyaaa Pujri
Apr 11, 2022
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TIPS/SCG charge

Why these charges are levied on my account while I use atm in petrol pump.Its my money.. I want it back. Even a single penny matters...
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Atul Sakpal 1986
Apr 8, 2022
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Charged Bounce Charges even emi was deducted on same day

Address: thane

Hi,

I Atul Sakpal having saving account with Axis Bank. I had an on going personal loan going with axis bank. on 5th of every month ecs get debited for emi form axis account. this month i.e. April 22 also got deducted on same day. Then too I received message from bank my EMI has bounced. And they have charge me penalty of cheque bounce for rs 400/-. when asked bank representative they replied that ecs mandate this time was...
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Geniusjindal
Apr 8, 2022
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Credit Card Invalid Credentials Error

Firstly i applied for a credit card around 18 days ago which was easy but after the dispatch of the card there was no way of tracking it. I didn’t receive any tracking Id nor the app showed any info regarding the card or it’s delivery but anyhow i received my card 2-3 days ago for which i have been trying to set the pin but with no achievement. I tried netbanking, mobile banking, phone banking and even went to the ATM machine trying to...
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DineshPandi M
Apr 5, 2022
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Axis Easy Pay payment Failed

I had done a transaction to TANGEDCO using Axis Easy Pay gateway payment from my HDFC bank account through Phone Pe.
In Phone Pe, transaction was successful, but in the TANGEDCO portal, i got error as "This page can't be displayed. Contact support for additional information" while trying to show payment slip.

Amount got debited but I don't know the status whether amount credited successfully or not.

Transaction...
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sam123!!
from Mumbai, Maharashtra
Mar 29, 2022
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Axis Bank - Amount debited but did not receive the merchant - Google Pay issue

Hello Team,

I am Swapnil Kamble.

I have made a merchant payment via UPI from my HDFC BANK ACCOUNT and money is not credited into merchant's account. I have checked all the payment proof of debited amount it was debited from my bank.

The transaction I have made for 3, 000 via BHIM app to GPay merchant account.

Amount - 3000 /-
upi - gpay-[protected]@okbizaxis
Transaction...
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Rohit Mahindra
from Delhi, Delhi
Mar 26, 2022
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Harassment by Recovery Agents of Axis Bank

Hi
My name is Rohit Mahindra and
Let my inform you that your recovery agents are harassing and abusing me and my contacts for credit card settlement which is against the law as per the legal and law sections they cannot abuse and cannot harass but still they are doing so.. I have recorded all their calls where in they are abusing and representing Axis Bank and submitting a complaint at a police station and in consumer civil...
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Saumya Rikhi
Mar 15, 2022
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Pf settlement of ex employee

Address: Axis Bank Ltd Corporate Office 11th Floor, Corporate Park Sion Trombay Road, Chembur, Mumbai- 400071

I am an ex employee of Axis Bank in the name of Saumya Rikhi (emp ID-127601). I was discharged from my duties on 24.01.2022. I had submitted a request for linking my Aadhar to my UAN and correction of name from Saumya Rikhi to Saumya Khetarpal to Axis Bank CO Mumbai and the same was forwarded by them to EPFO Bandra on 09.02.2022. The same has not been updated by them till date and I am continuously getting reminders from Axis Bank HR team...
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