Axis Bank Complaints & Reviews

Hi Sir On 04 08 23 Am Sending[protected] Two Transaction of 30000 To the Beneficiary That Transaction Debited To my Account But Not Credited yo the Beneficiary TheBeneficiary UPI I'd [protected]at okbizaxi And UPI Transaction Is[protected] [protected] Pls Verify The Amount Of 30000 AM asking Our Service Bank BankOfBaroda This Amount Was Credited to Google Pay Account You Can Ask The Google Pay Of Axis Bank But The Bankers Not Responding to me pls Respond and Re Credited The Amount sir

Dear sir, my name is Bhanu Pratap. I have an account in Axis Bank, which is in zero balance due to my being unemployed for the last two years. Sir, I have got a job now, so that account was activated and as soon as it was started, Rs 1434 was deducted from it. Dear sir, I have never asked for a single rupee loan from anyone in my life and this is being done to me, so how will I survive?

Dear Sir/Madam,

My name is Sandip, I have an account in Axis Bank, Hadapsar Pune Branch.
I am coming across from last 3 months Axis bank is incorrectly debiting the amount as saying non maintenance of Average balance even after maintaining balance.

Amount deducted this time as 166.86 and past 3 months they are deducting.

It seems there is some fraud and fraud employees who are doing this. Even in one called I told Bank employee and he has immediately cut the call.

I request to credit my account immediately.

I am pradhuman murdiya my firm name vardhman Enterprises Mandsaur Madhya Pradesh.
In axis Bank opening cc account 1year ago. My bank transaction 3cr aprox
My side limit was take over by Bank of baroda because ur bank staff was bad attitude so I will request u to in mandsaur Avinash ji Verma should be removed from the bank .
I have requested to provid tha lod of modgaje property, Avinash Verma saying in very attitude wait for 40days, he was not interested to give to lod, he was not given answer properly, finally Avinash ji self make lod & given to me after 2month . I am asking to u sir
Avinash ji ko hi LOD CERTIFICATE bana ka Dena tha to 1 first day ho dedete after 2month q chakar katwa ka diya
Axis Bank ka sbse bakar behaviour sirf avinash Verma ji ka hi hai
I have closed my account because Avinash ji was very baad employee. He was not given answer properly

Thanks
Vardhman Enterprises
Mandsaur m.p
[protected]

To,
Manager,
Axis Bank Ltd.
No 1, 2nd Floor, Express Building,
Queens Road, Bengaluru,
Karnataka - 560001.

From;
NAVYA MD.

Acct holder of SBI Bank Basaveshwarnagar, Bangalore 560079
Acct # :[protected]

I went axis bank atm near Kamalanagar Shankarnag Bustand at 10.pm on saturday. I tried to withdraw Rs: 10, 000 but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 5min atm displayed transaction timeout.
But i received debit message of Rs: 10, 000 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.

AMT WITHDRWA DATE AND TIME :

8TH JULY, 2023 ATM WDL-ATM CASH 2191 AND 2192
SHANKAR NAG BUS STAND
BANGALORE

Regards,
Navya M.D.

[protected]
Laggere Bangalore 560058

I wanted to open a normal account with Axis Bank considering that it was an international bank and as such I tried and then had to go to the bank in person to do so as the online method was not possible as the bank said that I already had a zero balance account there and it was closed after sometime in the last 3 years or so. I wanted to open an account with the 25k initial limit and had begun the proceedings and everything and then they made up some reason saying my year of birth in my Aadhaar was not visible properly and then the agent asked me for e-aadhar with my signature and then without any intimation they initiated third party verification saying my year of birth was not visible. The third party verifier also took photocopies of my aadhaar and driving license. Let it be known for a fact that I already have account in Kotak Mahindra and IDFC and Bank of Baroda with the same documents which was opened without any hassle.
Then they deducted the amount which was presented via a cheque and then the agent came back again asking me to sign exactly as I did in my PAN card. I told him that I don't use that signature anymore and that my aadhaar and driving license and all other documents had the same signature. He brought in a signature change form and was blabbering something about requiring the signature for identity uploading purposes. When clearly none of the other banks have this procedure. So I withdrew my application and asked him to promptly begin proceedings to return my 25k initial deposit to open the account via Demand draft or cheque. It's been 15 days and he still has not returned the money and everytime I call him up, he gives a reason which is of the backend team's responsibilty and something else. Pathetic service Axis bank. Return my money as soon as possible or I'm going to lodge a complaint against the Rajarajeshwari Nagar branch of Axis Bank.

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 02.09.23. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of service charge, ATM usage charge, quarterly charge etc from use without fail, including all this charge this hidden changers.

Hi Sir/Mam,
I am existing customer of Axis Bank since 2011. I am a priority customer but not getting treated like that or Axis bank executives does not understand what it means by Priority.
My account is freezed for all debit and credit transactions. My salary could not get credited in my account for Aug month that was expected on 31Aug. It took 2 min to me to change my salary account. But it’s a loss for Axis bank only.
After 12+ years of relationship with Axis Bank, I was planning to extend my relationship with it and requested Manish Kumar Mani (Manager at SCO No 29, Sec 31-32 A Gurugram, Mob No +91 [protected]), at sector 31 Gurgaon branch to create family id and one daughter’s minor account because I had to open SSY account for her. Family id and daughter’s minor account is opened but he could not open SSY account even after one month of continuous follow-up. I got frustrated and cancelled to proceed further with Axis Bank because another bank did the same for me in just one week. Unfortunately, in these frustrating incidents, I forgot to submit my one document that was expected from me. Due to that my account got freeze and I accepted my mistake and went to Axis Bank, sec 31 Gurgaon branch to get it rectified.
Another frustrating incident happened when I met with another bank executive and told him entire story and requested him to get my account unfreeze. He gets my request form filled and get my Aadhaar copy and confirmed it will be done by 2 working days, and confirmed that cannot be done on same day. Service Request No –[protected] raised. But that great so called intelligent bank executive get it closed on same day mentioning “Apologies, your request could not processed further. Kindly contact branch for further details”.

Unfortunately, I could not find his name or other details in the ticket history otherwise I would have given his details as well here. But I am sure Axis Bank must know who was that great person who is expert in frustrating customer by extending the hustle and make it more painful. Just like government bank, visit multiple time if you want to resolve your issue. Axis Bank staff is also not capable enough that they could resolve the issue in one go.

Help Needed:
Now after so many frustrations caused by Axis Bank executives (i.e., Manish Mani - 91 [protected] email id Manish.[protected]@axisbank.com) that could not open SSY account in one month even after so many follow-up and executive who raised service request –[protected] but no intention to resolve the issue),
I am requesting to resolve just first 2 issues below (3rd option I leave on Bank intellect of justice): -
1) Get my saving account unfreeze for debit and credit as soon as possible.
2) Please do not open any SSY account any further because I got it opened in other bank.
3) Take strict action against Manish Kumar mani and person who raised[protected] but get it closed same day without resolving. They may give false reasons to justify themselves, but I have no reason to tell such concerns about these 2 person only other than unsatisfactory service received from them. Action by Axis Bank will ultimately benefit to Axis Bank only in retaining the customers in future.
With a good hope from Axis Bank Senior Executive, I am requesting to get above issues resolved ASAP without any hassle if they really want to retain customer like me.

Kind Regards,
Ajay Kumar
[protected]

Without any information or permission amount is getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/31.08.23/ATO*MS ULTIMATE EN.
Requesting to refund the same.

They made negative balance in my main balance without informing due credit card due please resolve

Dear Customer, We checked and found that your UPI transaction of Rs. 2197 with RRN[protected] has been successfully transferred to Axis Bank Account No[protected] IFCS- UTIB0000000. This is for your kind information. Thanks -and- regards, Bank of Baroda
This refund has to credited to bank of baroda but it is credited to this mentioned account. Please refund it to my account

Dear Sir,
I have made a merchant payment (Preschool) via UPI from my CITI BANK ACCOUNT on 17th Aug 2023 and money has not been deposited into merchant's account.

I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT

Bank account number : [protected]
IFSC : UTIB0000000

Could you please help me in getting the refund to my CITI Bank account.

Thanks.

Contact Number : +91 [protected]
email Id : [protected]@gmail.com

Sir
I have lodged a complain which number is 3462206.till now I haven't get any response from your bank side.
Please

I'm ex employee of Axis Bank with employee number 154653 and Name Ambuj Kumar. I have applied for my PF withdrawal online on 21/07/2023 with SR number SR[protected]. On 1/08/2023 I wrote a mail to [protected]@axisbank.com regarding non receipt of credit in My account provided in my PF withdrawal request after seeing it processed and settled online although i did not get any notificaton from the bank. From then I have escalated it to CEO regarding it but they only revert that it's been settled but doesn't not provide any transaction details. It is my hard earned money and I am failing to fulfill my obligations without this fund. Kindly help.

Sir
I have made a loan EMI payment VIA UPI from my SBI BANK ACCOUNT and money is not deposited into loan account.
I got the detais from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is AXIS BANK.

BANK ACCOUNT NUMBER[protected]
IFSC CODE-UTIB0000000

I am writing to express my deep concern and frustration regarding an issue that has recently come to my attention. I have discovered that a credit card, specifically the Axis Bank My Zone Credit Card with the card number [protected], has been issued under my name, Fathimath Shuhaila K B, without my knowledge, consent, or authorization.

I would like to bring to your attention the seriousness of this matter. The issuance of a credit card without my consent is a blatant violation of my privacy and a breach of trust. It has not only left me feeling deeply violated but has also put my personal and financial information at risk. I have always valued my relationship with Axis Bank and believed in its commitment to customer security and satisfaction. However, this incident has shaken my confidence in the bank's practices.

I urgently request that you take immediate action to rectify this situation. I insist on the following actions:

Cancel the Unauthorized Credit Card: I demand that the unauthorized Axis Bank My Zone Credit Card, bearing the card number [protected], be immediately canceled. I do not intend to use or be responsible for any charges associated with this card.

Investigate and Provide Information: I request a detailed investigation into how this unauthorized credit card was issued in my name without my knowledge or consent. I expect a comprehensive explanation of the circumstances that led to this breach of privacy.

Ensure Data Security: I expect reassurances that my personal and financial information is secure and will not be compromised in the future. Please outline the measures you are taking to prevent such incidents from occurring again.

Compensation for Distress: The unauthorized issuance of a credit card has caused me significant distress, anxiety, and inconvenience. I urge you to consider appropriate compensation for the emotional turmoil and time I have been forced to invest in rectifying this situation.

Clear Documentation: Provide written confirmation of the actions taken to address this issue, along with a timeline for their completion.

I trust that Axis Bank values its customers and their privacy and will take swift and appropriate action to address this matter. I expect a response from you within [specific time frame, e.g., 7 days] confirming the steps you have taken to resolve this issue and prevent similar occurrences in the future. I am also prepared to escalate this matter to relevant regulatory authorities if necessary.

Please treat this issue with the urgency and seriousness it warrants. I look forward to your prompt response.

Sincerely,

Fathimath Shuhaila K B

I am writing to express my deep concern and frustration regarding an issue that has recently come to my attention. I have discovered that a credit card, specifically the Axis Bank My Zone Credit Card with the card number [protected], has been issued under my name, Fathimath Shuhaila K B, without my knowledge, consent, or authorization.

I would like to bring to your attention the seriousness of this matter. The issuance of a credit card without my consent is a blatant violation of my privacy and a breach of trust. It has not only left me feeling deeply violated but has also put my personal and financial information at risk. I have always valued my relationship with Axis Bank and believed in its commitment to customer security and satisfaction. However, this incident has shaken my confidence in the bank's practices.

I urgently request that you take immediate action to rectify this situation. I insist on the following actions:

Cancel the Unauthorized Credit Card: I demand that the unauthorized Axis Bank My Zone Credit Card, bearing the card number [protected], be immediately canceled. I do not intend to use or be responsible for any charges associated with this card.

Investigate and Provide Information: I request a detailed investigation into how this unauthorized credit card was issued in my name without my knowledge or consent. I expect a comprehensive explanation of the circumstances that led to this breach of privacy.

Ensure Data Security: I expect reassurances that my personal and financial information is secure and will not be compromised in the future. Please outline the measures you are taking to prevent such incidents from occurring again.

Compensation for Distress: The unauthorized issuance of a credit card has caused me significant distress, anxiety, and inconvenience. I urge you to consider appropriate compensation for the emotional turmoil and time I have been forced to invest in rectifying this situation.

Clear Documentation: Provide written confirmation of the actions taken to address this issue, along with a timeline for their completion.

I trust that Axis Bank values its customers and their privacy and will take swift and appropriate action to address this matter. I expect a response from you within [specific time frame, e.g., 7 days] confirming the steps you have taken to resolve this issue and prevent similar occurrences in the future. I am also prepared to escalate this matter to relevant regulatory authorities if necessary.

Please treat this issue with the urgency and seriousness it warrants. I look forward to your prompt response.

Sincerely,

Fathimath Shuhaila K B
[protected]
[protected]

I'm Ragavendhran augest 8 deduction for 2599 rs debited for one assist service. Kindly close that service and refund my money as soon possible

On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers, Malda through QR scanner via PhonePe and the same was successful after 48 hours of the transaction time. But the amount still not credited to the Merchant account. Accordingly, I visited my Bank and they replied the amount is deposited in some Axis Bank Account. The details of the same are as follows:

A/C no.[protected]
IFSC- UTIB0000000
UTR[protected]

Kindly refund the amount to my Bank account at the earliest.
Thanking you.

On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers through QR scanner via PhonePe and the same was successful after 48hours of the transaction time.But the Merchant still not received the amount.
I visited my bank they replied me that the amount was deposite in the following Axis Bank account
A/c no .[protected]
IFSC - UTIB0000000.

So you are requested to refund the same to my bank account at the earliest.