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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 6

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S
sagarr21
Sep 24, 2023
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I had an UTI Bank Credit Card ([protected]) in year 2007. UTI Bank later became Axis Bank. Due to unprecedented circumstances, dues of this credit card was not paid. Now this CC has come to Written off status. I want to settle this dues and can pay 25% of due amount in the present situation. Please help me to come out of this debt.
Axis Bank customer support has been notified about the posted complaint.
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    S
    Skhb
    from Bengaluru, Karnataka
    Sep 24, 2023
    Oct 9, 2023
    This thread was updated on Oct 9, 2023
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    I had FK Axis Card. I applied it at launch (FYF). In an year I realized, it didn't even use it much. Primarily, I'm more comfortable using Amazon,
    Why because dear flipkart you avoided free delivery from flipkart plus members so closed if I buy something from FK (during sales) most card like SBI/ICICI/HDFC have discount. As, I wasn't using it much, so closed it (requested them for LTF, but they denied), but still shows as active card in FK app.
    "After I closed now your Started FLIPKART PREMIUM PLUS FOR FREE DELIVERY WHAT A FUNNY INCIDENT 😄 " IAM ALSO A FLIPKART PREMIUM PLUS MEMBER

    I have called FK team times and every time they reverted, it's showing Active from AXIS, and they fetch info from Axis. On the other hand, Axis has clearly saying that your card is totally closed. What's going who the responsible for it DEAR FLIPKART AXIS BANK CREDIT CARD YOUR TWO COMBINED WITH BUT NOT TAKING FOR YOUR RESPONSE FOR THE ISSUE VERY BAD THINNG YOUR DOING IT
    PLEASE RESOLVE THE ISSUE ASS SOON AS POSSIBLE
    I totally losted my credit card benefits for your Delivery Chargers FOR flipkart PLUS Members
    What I do tell me dear flipkart And Axis bank
    Nov 9, 2023
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2023
    Axis Bank Customer Care's response
    Hi, we are open to help you! Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      U
      Uzair38
      from Bengaluru, Karnataka
      Sep 20, 2023
      Oct 9, 2023
      This thread was updated on Oct 9, 2023
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      Hello Team,

      I am Mohammed Uzair Dawalji

      I have made a merchant payment via UPI from my KARNATAKA VIKAS GRAMEENA BANK ACCOUNT and money is not credited into merchant's account. I have checked all the payment proof of debited amount it was debited from my bank.

      The transaction I have made for 1, 000 via Gpay app to GPay merchant account.

      Amount - 3000 /-
      upi - gpay-[protected]@okbizaxis
      Transaction ID[protected]

      The transaction supposed to credit into merchant account linked with GPAY that is Maharashtra bank.

      I have got the below details about the transaction. The amount has been transferred to the below UPI ID.
      UPI id Transaction:[protected]
      gpay-[protected]@okbizaxis
      Debited From: Mohammed Uzair DAwalji
      Karnataka Vikas Grameena Bank
      [protected]@okaxis
      Google Transaction Id: CICAgNDFurzsdg

      Could you please help me in getting the refund to my HDFC Bank account?

      I have attached all the proof of the transaction. please revert back to me at [protected]@gmail.com
      Register Mob - [protected]
      Nov 17, 2023
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 09, 2023
      Axis Bank Customer Care's response
      Hi, we request you to liaise up with the remitting bank from which amount has been deducted. Regards, Team Axis Bank.
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        P
        Prajyot02
        Sep 17, 2023
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        I unfortunately took a credit card in 2007, now I'm getting calls regarding my overdue bill of a credit card which was already paid in 2007 and the caller is harrassing me and my family to pay due amount,
        is this a scam ?
        Axis Bank customer support has been notified about the posted complaint.
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          D
          Divakarag
          Sep 16, 2023
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          Hi Sir On 04 08 23 Am Sending[protected] Two Transaction of 30000 To the Beneficiary That Transaction Debited To my Account But Not Credited yo the Beneficiary TheBeneficiary UPI I'd [protected]@okbizaxi And UPI Transaction Is[protected] [protected] Pls Verify The Amount Of 30000 AM asking Our Service Bank BankOfBaroda This Amount Was Credited to Google Pay Account You Can Ask The Google Pay Of Axis Bank But The Bankers Not Responding to me pls Respond and Re Credited The Amount sir
          Axis Bank customer support has been notified about the posted complaint.
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            Divakarag
            Sep 16, 2023
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            Hi Sir On 04 08 23 Am Sending[protected] Two Transaction of 30000 To the Beneficiary That Transaction Debited To my Account But Not Credited yo the Beneficiary TheBeneficiary UPI I'd [protected]at okbizaxi And UPI Transaction Is[protected] [protected] Pls Verify The Amount Of 30000 AM asking Our Service Bank BankOfBaroda This Amount Was Credited to Google Pay Account You Can Ask The Google Pay Of Axis Bank But The Bankers Not Responding to me pls Respond and Re Credited The Amount sir
            +1 photos
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              A
              A.bhanupratap
              from Hyderabad, Andhra Pradesh
              Sep 11, 2023
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              Dear sir, my name is Bhanu Pratap. I have an account in Axis Bank, which is in zero balance due to my being unemployed for the last two years. Sir, I have got a job now, so that account was activated and as soon as it was started, Rs 1434 was deducted from it. Dear sir, I have never asked for a single rupee loan from anyone in my life and this is being done to me, so how will I survive?
              Axis Bank customer support has been notified about the posted complaint.
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                S
                sbankewar
                from Pune, Maharashtra
                Sep 10, 2023
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                Dear Sir/Madam,

                My name is Sandip, I have an account in Axis Bank, Hadapsar Pune Branch.
                I am coming across from last 3 months Axis bank is incorrectly debiting the amount as saying non maintenance of Average balance even after maintaining balance.

                Amount deducted this time as 166.86 and past 3 months they are deducting.

                It seems there is some fraud and fraud employees who are doing this. Even in one called I told Bank employee and he has immediately cut the call.

                I request to credit my account immediately.
                Axis Bank customer support has been notified about the posted complaint.
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                  P
                  Pradhuman muradiya
                  Sep 9, 2023
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                  Address: Vardhman enterprises

                  I am pradhuman murdiya my firm name vardhman Enterprises Mandsaur Madhya Pradesh.
                  In axis Bank opening cc account 1year ago. My bank transaction 3cr aprox
                  My side limit was take over by Bank of baroda because ur bank staff was bad attitude so I will request u to in mandsaur Avinash ji Verma should be removed from the bank .
                  I have requested to provid tha lod of modgaje property, Avinash Verma saying in very attitude wait for 40days, he was not interested to give to lod, he was not given answer properly, finally Avinash ji self make lod & given to me after 2month . I am asking to u sir
                  Avinash ji ko hi LOD CERTIFICATE bana ka Dena tha to 1 first day ho dedete after 2month q chakar katwa ka diya
                  Axis Bank ka sbse bakar behaviour sirf avinash Verma ji ka hi hai
                  I have closed my account because Avinash ji was very baad employee. He was not given answer properly

                  Thanks
                  Vardhman Enterprises
                  Mandsaur m.p
                  [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    N
                    navyalakshman
                    from Bengaluru, Karnataka
                    Sep 6, 2023
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                    Address: Laggere Bangalore

                    To,
                    Manager,
                    Axis Bank Ltd.
                    No 1, 2nd Floor, Express Building,
                    Queens Road, Bengaluru,
                    Karnataka - 560001.

                    From;
                    NAVYA MD.

                    Acct holder of SBI Bank Basaveshwarnagar, Bangalore 560079
                    Acct # :[protected]

                    I went axis bank atm near Kamalanagar Shankarnag Bustand at 10.pm on saturday. I tried to withdraw Rs: 10, 000 but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 5min atm displayed transaction timeout.
                    But i received debit message of Rs: 10, 000 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.

                    AMT WITHDRWA DATE AND TIME :

                    8TH JULY, 2023 ATM WDL-ATM CASH 2191 AND 2192
                    SHANKAR NAG BUS STAND
                    BANGALORE

                    Regards,
                    Navya M.D.

                    [protected]
                    Laggere Bangalore 560058
                    Axis Bank customer support has been notified about the posted complaint.
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                      A
                      Anupam Hegde
                      from Bengaluru, Karnataka
                      Sep 5, 2023
                      Sep 12, 2023
                      This thread was updated on Sep 12, 2023
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                      Address: Rajarajeshwari Nagar Branch

                      I wanted to open a normal account with Axis Bank considering that it was an international bank and as such I tried and then had to go to the bank in person to do so as the online method was not possible as the bank said that I already had a zero balance account there and it was closed after sometime in the last 3 years or so. I wanted to open an account with the 25k initial limit and had begun the proceedings and everything and then they made up some reason saying my year of birth in my Aadhaar was not visible properly and then the agent asked me for e-aadhar with my signature and then without any intimation they initiated third party verification saying my year of birth was not visible. The third party verifier also took photocopies of my aadhaar and driving license. Let it be known for a fact that I already have account in Kotak Mahindra and IDFC and Bank of Baroda with the same documents which was opened without any hassle.
                      Then they deducted the amount which was presented via a cheque and then the agent came back again asking me to sign exactly as I did in my PAN card. I told him that I don't use that signature anymore and that my aadhaar and driving license and all other documents had the same signature. He brought in a signature change form and was blabbering something about requiring the signature for identity uploading purposes. When clearly none of the other banks have this procedure. So I withdrew my application and asked him to promptly begin proceedings to return my 25k initial deposit to open the account via Demand draft or cheque. It's been 15 days and he still has not returned the money and everytime I call him up, he gives a reason which is of the backend team's responsibilty and something else. Pathetic service Axis bank. Return my money as soon as possible or I'm going to lodge a complaint against the Rajarajeshwari Nagar branch of Axis Bank.
                      Oct 13, 2023
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 12, 2023
                      Axis Bank Customer Care's response
                      Hi, we request you to please share us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        Always_Chethan
                        Sep 4, 2023
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                        Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 02.09.23. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of service charge, ATM usage charge, quarterly charge etc from use without fail, including all this charge this hidden changers.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          ajaysh81
                          from Gurgaon, Haryana
                          Sep 3, 2023
                          Sep 12, 2023
                          This thread was updated on Sep 12, 2023
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                          Resolved

                          Address: SCO No 29 Sec 31-32 A Gurugram Haryana-122001
                          Website: www.axisbank.com

                          Hi Sir/Mam,
                          I am existing customer of Axis Bank since 2011. I am a priority customer but not getting treated like that or Axis bank executives does not understand what it means by Priority.
                          My account is freezed for all debit and credit transactions. My salary could not get credited in my account for Aug month that was expected on 31Aug. It took 2 min to me to change my salary account. But it’s a loss for Axis bank only.
                          After 12+ years of relationship with Axis Bank, I was planning to extend my relationship with it and requested Manish Kumar Mani (Manager at SCO No 29, Sec 31-32 A Gurugram, Mob No +91 [protected]), at sector 31 Gurgaon branch to create family id and one daughter’s minor account because I had to open SSY account for her. Family id and daughter’s minor account is opened but he could not open SSY account even after one month of continuous follow-up. I got frustrated and cancelled to proceed further with Axis Bank because another bank did the same for me in just one week. Unfortunately, in these frustrating incidents, I forgot to submit my one document that was expected from me. Due to that my account got freeze and I accepted my mistake and went to Axis Bank, sec 31 Gurgaon branch to get it rectified.
                          Another frustrating incident happened when I met with another bank executive and told him entire story and requested him to get my account unfreeze. He gets my request form filled and get my Aadhaar copy and confirmed it will be done by 2 working days, and confirmed that cannot be done on same day. Service Request No –[protected] raised. But that great so called intelligent bank executive get it closed on same day mentioning “Apologies, your request could not processed further. Kindly contact branch for further details”.

                          Unfortunately, I could not find his name or other details in the ticket history otherwise I would have given his details as well here. But I am sure Axis Bank must know who was that great person who is expert in frustrating customer by extending the hustle and make it more painful. Just like government bank, visit multiple time if you want to resolve your issue. Axis Bank staff is also not capable enough that they could resolve the issue in one go.

                          Help Needed:
                          Now after so many frustrations caused by Axis Bank executives (i.e., Manish Mani - 91 [protected] email id Manish.[protected]@axisbank.com) that could not open SSY account in one month even after so many follow-up and executive who raised service request –[protected] but no intention to resolve the issue),
                          I am requesting to resolve just first 2 issues below (3rd option I leave on Bank intellect of justice): -
                          1) Get my saving account unfreeze for debit and credit as soon as possible.
                          2) Please do not open any SSY account any further because I got it opened in other bank.
                          3) Take strict action against Manish Kumar mani and person who raised[protected] but get it closed same day without resolving. They may give false reasons to justify themselves, but I have no reason to tell such concerns about these 2 person only other than unsatisfactory service received from them. Action by Axis Bank will ultimately benefit to Axis Bank only in retaining the customers in future.
                          With a good hope from Axis Bank Senior Executive, I am requesting to get above issues resolved ASAP without any hassle if they really want to retain customer like me.

                          Kind Regards,
                          Ajay Kumar
                          [protected]
                          Sep 13, 2023
                          Complaint marked as Resolved 
                          Resolved now but way of working need improvement in Axis Bank.
                          Axis Bank customer support has been notified about the posted complaint.
                          Sep 05, 2023
                          Updated by ajaysh81
                          Why my credit has been blocked. It was my salary account and my Aug month salary is not credited due to that. Is that legal. I have not received any response from customer support yet. Shared all evidences with them.
                          Verified Support
                          Sep 12, 2023
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused. We do understand that our nodal team has already addressed your concern. In case of any further assistance, please write back to the same email and our team will get in touch with you. Regards, Team Axis Bank.
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                            Anjishnu Sinha
                            Sep 2, 2023
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                            Without any information or permission amount is getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/31.08.23/ATO*MS ULTIMATE EN.
                            Requesting to refund the same.
                            Axis Bank customer support has been notified about the posted complaint.
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                              raghunaganur
                              from Bengaluru, Karnataka
                              Sep 1, 2023
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                              They made negative balance in my main balance without informing due credit card due please resolve
                              Axis Bank customer support has been notified about the posted complaint.
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                                Kurva Ravi
                                Aug 29, 2023
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                                Dear Customer, We checked and found that your UPI transaction of Rs. 2197 with RRN[protected] has been successfully transferred to Axis Bank Account No[protected] IFCS- UTIB0000000. This is for your kind information. Thanks -and- regards, Bank of Baroda
                                This refund has to credited to bank of baroda but it is credited to this mentioned account. Please refund it to my account
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Sunil Y Panchal
                                  from Thane, Maharashtra
                                  Aug 28, 2023
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                                  Dear Sir,
                                  I have made a merchant payment (Preschool) via UPI from my CITI BANK ACCOUNT on 17th Aug 2023 and money has not been deposited into merchant's account.

                                  I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT

                                  Bank account number : [protected]
                                  IFSC : UTIB0000000

                                  Could you please help me in getting the refund to my CITI Bank account.

                                  Thanks.

                                  Contact Number : +91 [protected]
                                  email Id : [protected]@gmail.com
                                  +1 photos
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                                    Artta
                                    from Angul, Odisha
                                    Aug 28, 2023
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                                    Address: AT POST PS NISHA

                                    Sir
                                    I have lodged a complain which number is 3462206.till now I haven't get any response from your bank side.
                                    Please
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      AmbujGurgaon
                                      from Gurugram, Haryana
                                      Aug 28, 2023
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                                      Address: Gurgaon

                                      I'm ex employee of Axis Bank with employee number 154653 and Name Ambuj Kumar. I have applied for my PF withdrawal online on 21/07/2023 with SR number SR[protected]. On 1/08/2023 I wrote a mail to [protected]@axisbank.com regarding non receipt of credit in My account provided in my PF withdrawal request after seeing it processed and settled online although i did not get any notificaton from the bank. From then I have escalated it to CEO regarding it but they only revert that it's been settled but doesn't not provide any transaction details. It is my hard earned money and I am failing to fulfill my obligations without this fund. Kindly help.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Artta
                                        from Angul, Odisha
                                        Aug 28, 2023
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                                        Address: AT POST PS NISA

                                        Sir
                                        I have made a loan EMI payment VIA UPI from my SBI BANK ACCOUNT and money is not deposited into loan account.
                                        I got the detais from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is AXIS BANK.

                                        BANK ACCOUNT NUMBER[protected]
                                        IFSC CODE-UTIB0000000
                                        +2 photos
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