Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13002
Resolved
6561
Unresolved
6441
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajar8299
from Pune, Maharashtra
Oct 9, 2023
Report
Copy

Address: Pune

I am writing to seek urgent assistance regarding my Axis Bank Indian Oil credit card dues. Unfortunately, due to a recent job loss, I am currently unable to make the payment.

I have been receiving threats and abusive calls from a recovery agency, stating that if I do not settle the dues by today end of day, they will send an agent to my house and tarnish my family's reputation in our society. This situation has caused immense distress for me and my loved ones.

I am sincerely requesting your help.
I am going through a tough time and would greatly appreciate any support you can provide.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    AbhiKumark
    Oct 7, 2023
    Oct 11, 2023
    This thread was updated on Oct 11, 2023
    Report
    Copy

    One Assist

    Dear Axis Bank team,
    Your team just called and they didn't explain anything about One Assist Service charges. Simply they debit 2599 from my account.plz refund the amount and cancel the plan as well....
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    U
    UTTAM SHEKHAWAT
    Oct 4, 2023
    Report
    Copy

    Address: Flipkart

    I have cancelled my product in flipkart application on 2th October, 2023 then they have initiated refund to my payment mode (Flipkart Axis bank - credit card) and completed on 2nd October, 2023

    Today when i checked my account but refund amount (1045/-) is not credited in my credit card account.

    I have contacted with flipkart customer care and getting the required information regarding transactions which they have done as below:

    Payment reference number: [protected]

    Refund amount : 1045/-

    Can you please help me on this number : [protected]
    [[protected]@gmail.com] and my email id
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gani v v
      Oct 3, 2023
      Oct 4, 2023
      This thread was updated on Oct 4, 2023
      Report
      Copy

      Dear Axis Bank team,
      Your team just called and they didn't explain anything about One Assist Service charges. Simply they debit 2599 from my account.plz refund the amount and cancel the plan as well.
      Axis Bank customer support has been notified about the posted complaint.
      Dear Customer, we are sorry to hear about the issue you are having. We never want our customers to have such an experience. Please provide us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so that our team shall investigate your case and assist you at the earliest- Team OneAssist.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Debarati0401
        Oct 2, 2023
        Oct 4, 2023
        This thread was updated on Oct 4, 2023
        Report
        Copy

        Address: Coochbehar

        On 29th of September 18899/- has been deducted from my savings account for the sake of one assist service without my permission. Even I did not get a call before deduction of the money.So my question is who gave the permission to Axis Bank to deduct such a huge amount of money from my account without my consent? I need my money back... otherwise I will close all my cards and account of Axis Bank.
        Axis Bank customer support has been notified about the posted complaint.
        Dear Customer, we are sorry to hear about the issue you are having. We never want our customers to have such an experience. Please provide us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so that our team shall investigate your case and assist you at the earliest- Team OneAssist.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jpr.rider
          from Jaipur, Rajasthan
          Sep 30, 2023
          Report
          Copy

          Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 260923. I asked at the bank they say I used my debit card more then 4 times for refuelling in a month so you are been charged this amount, this isint the first time i am using it, i have been using this past many years and this is happening for the first time..

          And secondly I never applied for credit card and its amount(392.92) has also been debited from my account..upon asking in bank they said apne apply kiya hoga and iska refund nahe hoga. First of all i never applied and if at all i have applied it has been over a month i never received such card.
          Being a priority account holder this all is happening. Better close the account and open in some other bank.
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jamyang_James
            Sep 28, 2023
            Resolved
            Report
            Copy
            Resolved

            Without my permission some amount getting debited from my account, don't know why..it is mentioned in the statement

            TIPS/SCG/MCC/26.09.23/IRTCC
            SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

            Please help me to stop this payment immediately without any delay.
            And refund my amount
            Sep 29, 2023
            Complaint marked as Resolved 
            So far no action has been taken including email address.
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhavinvasoya
              from Rajkot, Gujarat
              Sep 28, 2023
              Report
              Copy

              Address: Rajkot

              This is note a this is a provision store
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sagarr21
                Sep 24, 2023
                Report
                Copy

                I had an UTI Bank Credit Card ([protected]) in year 2007. UTI Bank later became Axis Bank. Due to unprecedented circumstances, dues of this credit card was not paid. Now this CC has come to Written off status. I want to settle this dues and can pay 25% of due amount in the present situation. Please help me to come out of this debt.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Skhb
                  from Bengaluru, Karnataka
                  Sep 24, 2023
                  Oct 9, 2023
                  This thread was updated on Oct 9, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  I had FK Axis Card. I applied it at launch (FYF). In an year I realized, it didn't even use it much. Primarily, I'm more comfortable using Amazon,
                  Why because dear flipkart you avoided free delivery from flipkart plus members so closed if I buy something from FK (during sales) most card like SBI/ICICI/HDFC have discount. As, I wasn't using it much, so closed it (requested them for LTF, but they denied), but still shows as active card in FK app.
                  "After I closed now your Started FLIPKART PREMIUM PLUS FOR FREE DELIVERY WHAT A FUNNY INCIDENT 😄 " IAM ALSO A FLIPKART PREMIUM PLUS MEMBER

                  I have called FK team times and every time they reverted, it's showing Active from AXIS, and they fetch info from Axis. On the other hand, Axis has clearly saying that your card is totally closed. What's going who the responsible for it DEAR FLIPKART AXIS BANK CREDIT CARD YOUR TWO COMBINED WITH BUT NOT TAKING FOR YOUR RESPONSE FOR THE ISSUE VERY BAD THINNG YOUR DOING IT
                  PLEASE RESOLVE THE ISSUE ASS SOON AS POSSIBLE
                  I totally losted my credit card benefits for your Delivery Chargers FOR flipkart PLUS Members
                  What I do tell me dear flipkart And Axis bank
                  Nov 9, 2023
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2023
                  Axis Bank Customer Care's response
                  Hi, we are open to help you! Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    Uzair38
                    from Bengaluru, Karnataka
                    Sep 20, 2023
                    Oct 9, 2023
                    This thread was updated on Oct 9, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hello Team,

                    I am Mohammed Uzair Dawalji

                    I have made a merchant payment via UPI from my KARNATAKA VIKAS GRAMEENA BANK ACCOUNT and money is not credited into merchant's account. I have checked all the payment proof of debited amount it was debited from my bank.

                    The transaction I have made for 1, 000 via Gpay app to GPay merchant account.

                    Amount - 3000 /-
                    upi - gpay-[protected]@okbizaxis
                    Transaction ID[protected]

                    The transaction supposed to credit into merchant account linked with GPAY that is Maharashtra bank.

                    I have got the below details about the transaction. The amount has been transferred to the below UPI ID.
                    UPI id Transaction:[protected]
                    gpay-[protected]@okbizaxis
                    Debited From: Mohammed Uzair DAwalji
                    Karnataka Vikas Grameena Bank
                    [protected]@okaxis
                    Google Transaction Id: CICAgNDFurzsdg

                    Could you please help me in getting the refund to my HDFC Bank account?

                    I have attached all the proof of the transaction. please revert back to me at [protected]@gmail.com
                    Register Mob - [protected]
                    Nov 17, 2023
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2023
                    Axis Bank Customer Care's response
                    Hi, we request you to liaise up with the remitting bank from which amount has been deducted. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prajyot02
                      Sep 17, 2023
                      Report
                      Copy

                      I unfortunately took a credit card in 2007, now I'm getting calls regarding my overdue bill of a credit card which was already paid in 2007 and the caller is harrassing me and my family to pay due amount,
                      is this a scam ?
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Divakarag
                        Sep 16, 2023
                        Report
                        Copy

                        Hi Sir On 04 08 23 Am Sending[protected] Two Transaction of 30000 To the Beneficiary That Transaction Debited To my Account But Not Credited yo the Beneficiary TheBeneficiary UPI I'd [protected]@okbizaxi And UPI Transaction Is[protected] [protected] Pls Verify The Amount Of 30000 AM asking Our Service Bank BankOfBaroda This Amount Was Credited to Google Pay Account You Can Ask The Google Pay Of Axis Bank But The Bankers Not Responding to me pls Respond and Re Credited The Amount sir
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Divakarag
                          Sep 16, 2023
                          Report
                          Copy

                          Hi Sir On 04 08 23 Am Sending[protected] Two Transaction of 30000 To the Beneficiary That Transaction Debited To my Account But Not Credited yo the Beneficiary TheBeneficiary UPI I'd [protected]at okbizaxi And UPI Transaction Is[protected] [protected] Pls Verify The Amount Of 30000 AM asking Our Service Bank BankOfBaroda This Amount Was Credited to Google Pay Account You Can Ask The Google Pay Of Axis Bank But The Bankers Not Responding to me pls Respond and Re Credited The Amount sir
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            A.bhanupratap
                            from Hyderabad, Andhra Pradesh
                            Sep 11, 2023
                            Report
                            Copy

                            Dear sir, my name is Bhanu Pratap. I have an account in Axis Bank, which is in zero balance due to my being unemployed for the last two years. Sir, I have got a job now, so that account was activated and as soon as it was started, Rs 1434 was deducted from it. Dear sir, I have never asked for a single rupee loan from anyone in my life and this is being done to me, so how will I survive?
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sbankewar
                              from Pune, Maharashtra
                              Sep 10, 2023
                              Report
                              Copy

                              Dear Sir/Madam,

                              My name is Sandip, I have an account in Axis Bank, Hadapsar Pune Branch.
                              I am coming across from last 3 months Axis bank is incorrectly debiting the amount as saying non maintenance of Average balance even after maintaining balance.

                              Amount deducted this time as 166.86 and past 3 months they are deducting.

                              It seems there is some fraud and fraud employees who are doing this. Even in one called I told Bank employee and he has immediately cut the call.

                              I request to credit my account immediately.
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pradhuman muradiya
                                Sep 9, 2023
                                Report
                                Copy

                                Address: Vardhman enterprises

                                I am pradhuman murdiya my firm name vardhman Enterprises Mandsaur Madhya Pradesh.
                                In axis Bank opening cc account 1year ago. My bank transaction 3cr aprox
                                My side limit was take over by Bank of baroda because ur bank staff was bad attitude so I will request u to in mandsaur Avinash ji Verma should be removed from the bank .
                                I have requested to provid tha lod of modgaje property, Avinash Verma saying in very attitude wait for 40days, he was not interested to give to lod, he was not given answer properly, finally Avinash ji self make lod & given to me after 2month . I am asking to u sir
                                Avinash ji ko hi LOD CERTIFICATE bana ka Dena tha to 1 first day ho dedete after 2month q chakar katwa ka diya
                                Axis Bank ka sbse bakar behaviour sirf avinash Verma ji ka hi hai
                                I have closed my account because Avinash ji was very baad employee. He was not given answer properly

                                Thanks
                                Vardhman Enterprises
                                Mandsaur m.p
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  navyalakshman
                                  from Bengaluru, Karnataka
                                  Sep 6, 2023
                                  Report
                                  Copy

                                  Address: Laggere Bangalore

                                  To,
                                  Manager,
                                  Axis Bank Ltd.
                                  No 1, 2nd Floor, Express Building,
                                  Queens Road, Bengaluru,
                                  Karnataka - 560001.

                                  From;
                                  NAVYA MD.

                                  Acct holder of SBI Bank Basaveshwarnagar, Bangalore 560079
                                  Acct # :[protected]

                                  I went axis bank atm near Kamalanagar Shankarnag Bustand at 10.pm on saturday. I tried to withdraw Rs: 10, 000 but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 5min atm displayed transaction timeout.
                                  But i received debit message of Rs: 10, 000 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.

                                  AMT WITHDRWA DATE AND TIME :

                                  8TH JULY, 2023 ATM WDL-ATM CASH 2191 AND 2192
                                  SHANKAR NAG BUS STAND
                                  BANGALORE

                                  Regards,
                                  Navya M.D.

                                  [protected]
                                  Laggere Bangalore 560058
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anupam Hegde
                                    from Bengaluru, Karnataka
                                    Sep 5, 2023
                                    Sep 12, 2023
                                    This thread was updated on Sep 12, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Rajarajeshwari Nagar Branch

                                    I wanted to open a normal account with Axis Bank considering that it was an international bank and as such I tried and then had to go to the bank in person to do so as the online method was not possible as the bank said that I already had a zero balance account there and it was closed after sometime in the last 3 years or so. I wanted to open an account with the 25k initial limit and had begun the proceedings and everything and then they made up some reason saying my year of birth in my Aadhaar was not visible properly and then the agent asked me for e-aadhar with my signature and then without any intimation they initiated third party verification saying my year of birth was not visible. The third party verifier also took photocopies of my aadhaar and driving license. Let it be known for a fact that I already have account in Kotak Mahindra and IDFC and Bank of Baroda with the same documents which was opened without any hassle.
                                    Then they deducted the amount which was presented via a cheque and then the agent came back again asking me to sign exactly as I did in my PAN card. I told him that I don't use that signature anymore and that my aadhaar and driving license and all other documents had the same signature. He brought in a signature change form and was blabbering something about requiring the signature for identity uploading purposes. When clearly none of the other banks have this procedure. So I withdrew my application and asked him to promptly begin proceedings to return my 25k initial deposit to open the account via Demand draft or cheque. It's been 15 days and he still has not returned the money and everytime I call him up, he gives a reason which is of the backend team's responsibilty and something else. Pathetic service Axis bank. Return my money as soon as possible or I'm going to lodge a complaint against the Rajarajeshwari Nagar branch of Axis Bank.
                                    Oct 13, 2023
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 12, 2023
                                    Axis Bank Customer Care's response
                                    Hi, we request you to please share us your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Always_Chethan
                                      Sep 4, 2023
                                      Report
                                      Copy

                                      Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 02.09.23. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of service charge, ATM usage charge, quarterly charge etc from use without fail, including all this charge this hidden changers.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit