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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 6

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V
vharraj
from Ahmedabad, Gujarat
Oct 22, 2023
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Cluster ID

I wish to merge savings account id and home loan id to operate mobile app for both

my both ids opened separately. henceforth, wish to merge to access both account in app....
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Neeru1974
Oct 20, 2023
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I requested to close my current account since April 2023 . I done all formalities. But now it’s october month going on. Staff is doing nothing . I am dissatisfied with axis bank staff morinda.
Axis Bank customer support has been notified about the posted complaint.
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    M
    Mvanantha
    Oct 18, 2023
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    Tips/SCG/NON/MCC

    Unauthorized transactions under the name
    Tips/SCG/NON MCC have been executed.
    I need a refund of all the transactions immediately.
    My account is a Zero balance, Salary account.
    In so many years of transactions, this has happened for the first time.
    Please look into it and do the needful....
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    T
    Trupti Popalghat
    Oct 13, 2023
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    There has been automated transaction from my account of amount 1022.85 rupees. In the name of TIPS SCG. No prior information was given to me nor my permission was asked for transaction. This is not small amount. I want proper explanation with my refund.
    Axis Bank customer support has been notified about the posted complaint.
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      P
      PriyaAp
      Oct 11, 2023
      Nov 3, 2023
      This thread was updated on Nov 3, 2023
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      Hi,
      Last month(September 2023)Axis Bank debited money from my amount stating "sf failure loan repayment charges" eventhough money has been debited on the same day.
      When I questioned them i was informed when Axis Bank was trying to debit money at the time there was no sufficient funds so bounce charges has been debited.

      But the complete EMI amount has been debited on the same day.(September 10 around 10 am) They told it was RBI norms and when there is no enough fund at the first time (sep 10 around early morning )when bank tried to debit the money at that time there is no enough amount so the existing amount was debited at that time and late charges applied for the failure.

      When I was checking my account statement I was unable to find any transaction details relevant to this debit transaction instead it was updated debit on Sep 11 2023
      When I asked they told me eventhough you have paid complete amount on sep 10 2023 but it was paid twice so as per RBI norms it was updated like that

      But Now this month (10th October 2023) I had enough amount in my account and the complete EMI was debited successfully on the same date without any arrears.

      Still I was charged sf failure loan repayment charges today (October 11 2023)

      I really don't understand why failure charges is getting applied even I pay amount on the same day

      Is really RBI follows some standard like that ?
      Dec 5, 2023
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 03, 2023
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused and are open to help you! Please share us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
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        K
        kp soni
        from Ahmedabad, Gujarat
        Oct 11, 2023
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        Address: adani shantigram

        SCG.VISA.POS charge debit from salary debit card wo intimation HOWEVER FROM SALARY DEBIT CARD,
        SUCH A TYPE OF INCIDENT NOT HEPPENED NEXT THAT SHOULD BE ASSURE BY THE AGENCY AND RESOLVE THE ISSUE EARLIEST
        REGARs
        Kapil Soni
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          H
          Hrithik Pan
          Oct 10, 2023
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          Fake job offer scam

          Address: Shakespeare sarani Kolkata

          A HR named Arnab Sen offered me a data entry job
          I give him two hundred rupees for form fill up then I give fifteen hundred seventy rupees for the confirmation letter
          Then they ask for 7000 rupees to join, i didn't agree with them then I ask for my money back
          They are not giving my money now...
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          R
          Rajar8299
          from Pune, Maharashtra
          Oct 9, 2023
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          Address: Pune

          I am writing to seek urgent assistance regarding my Axis Bank Indian Oil credit card dues. Unfortunately, due to a recent job loss, I am currently unable to make the payment.

          I have been receiving threats and abusive calls from a recovery agency, stating that if I do not settle the dues by today end of day, they will send an agent to my house and tarnish my family's reputation in our society. This situation has caused immense distress for me and my loved ones.

          I am sincerely requesting your help.
          I am going through a tough time and would greatly appreciate any support you can provide.
          Axis Bank customer support has been notified about the posted complaint.
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            A
            AbhiKumark
            Oct 7, 2023
            Oct 11, 2023
            This thread was updated on Oct 11, 2023
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            One Assist

            Dear Axis Bank team,
            Your team just called and they didn't explain anything about One Assist Service charges. Simply they debit 2599 from my account.plz refund the amount and cancel the plan as well....
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            U
            UTTAM SHEKHAWAT
            Oct 4, 2023
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            Address: Flipkart

            I have cancelled my product in flipkart application on 2th October, 2023 then they have initiated refund to my payment mode (Flipkart Axis bank - credit card) and completed on 2nd October, 2023

            Today when i checked my account but refund amount (1045/-) is not credited in my credit card account.

            I have contacted with flipkart customer care and getting the required information regarding transactions which they have done as below:

            Payment reference number: [protected]

            Refund amount : 1045/-

            Can you please help me on this number : [protected]
            [[protected]@gmail.com] and my email id
            Axis Bank customer support has been notified about the posted complaint.
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              G
              Gani v v
              Oct 3, 2023
              Oct 4, 2023
              This thread was updated on Oct 4, 2023
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              Dear Axis Bank team,
              Your team just called and they didn't explain anything about One Assist Service charges. Simply they debit 2599 from my account.plz refund the amount and cancel the plan as well.
              Axis Bank customer support has been notified about the posted complaint.
              Dear Customer, we are sorry to hear about the issue you are having. We never want our customers to have such an experience. Please provide us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so that our team shall investigate your case and assist you at the earliest- Team OneAssist.
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                D
                Debarati0401
                Oct 2, 2023
                Oct 4, 2023
                This thread was updated on Oct 4, 2023
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                Address: Coochbehar

                On 29th of September 18899/- has been deducted from my savings account for the sake of one assist service without my permission. Even I did not get a call before deduction of the money.So my question is who gave the permission to Axis Bank to deduct such a huge amount of money from my account without my consent? I need my money back... otherwise I will close all my cards and account of Axis Bank.
                Axis Bank customer support has been notified about the posted complaint.
                Dear Customer, we are sorry to hear about the issue you are having. We never want our customers to have such an experience. Please provide us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so that our team shall investigate your case and assist you at the earliest- Team OneAssist.
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                  J
                  Jpr.rider
                  from Jaipur, Rajasthan
                  Sep 30, 2023
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                  Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 260923. I asked at the bank they say I used my debit card more then 4 times for refuelling in a month so you are been charged this amount, this isint the first time i am using it, i have been using this past many years and this is happening for the first time..

                  And secondly I never applied for credit card and its amount(392.92) has also been debited from my account..upon asking in bank they said apne apply kiya hoga and iska refund nahe hoga. First of all i never applied and if at all i have applied it has been over a month i never received such card.
                  Being a priority account holder this all is happening. Better close the account and open in some other bank.
                  Axis Bank customer support has been notified about the posted complaint.
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                    J
                    Jamyang_James
                    Sep 28, 2023
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                    Resolved

                    Without my permission some amount getting debited from my account, don't know why..it is mentioned in the statement

                    TIPS/SCG/MCC/26.09.23/IRTCC
                    SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

                    Please help me to stop this payment immediately without any delay.
                    And refund my amount
                    Sep 29, 2023
                    Complaint marked as Resolved 
                    So far no action has been taken including email address.
                    Axis Bank customer support has been notified about the posted complaint.
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                      B
                      Bhavinvasoya
                      from Rajkot, Gujarat
                      Sep 28, 2023
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                      Address: Rajkot

                      This is note a this is a provision store
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        sagarr21
                        Sep 24, 2023
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                        I had an UTI Bank Credit Card ([protected]) in year 2007. UTI Bank later became Axis Bank. Due to unprecedented circumstances, dues of this credit card was not paid. Now this CC has come to Written off status. I want to settle this dues and can pay 25% of due amount in the present situation. Please help me to come out of this debt.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          Skhb
                          from Bengaluru, Karnataka
                          Sep 24, 2023
                          Oct 9, 2023
                          This thread was updated on Oct 9, 2023
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                          Resolved

                          I had FK Axis Card. I applied it at launch (FYF). In an year I realized, it didn't even use it much. Primarily, I'm more comfortable using Amazon,
                          Why because dear flipkart you avoided free delivery from flipkart plus members so closed if I buy something from FK (during sales) most card like SBI/ICICI/HDFC have discount. As, I wasn't using it much, so closed it (requested them for LTF, but they denied), but still shows as active card in FK app.
                          "After I closed now your Started FLIPKART PREMIUM PLUS FOR FREE DELIVERY WHAT A FUNNY INCIDENT 😄 " IAM ALSO A FLIPKART PREMIUM PLUS MEMBER

                          I have called FK team times and every time they reverted, it's showing Active from AXIS, and they fetch info from Axis. On the other hand, Axis has clearly saying that your card is totally closed. What's going who the responsible for it DEAR FLIPKART AXIS BANK CREDIT CARD YOUR TWO COMBINED WITH BUT NOT TAKING FOR YOUR RESPONSE FOR THE ISSUE VERY BAD THINNG YOUR DOING IT
                          PLEASE RESOLVE THE ISSUE ASS SOON AS POSSIBLE
                          I totally losted my credit card benefits for your Delivery Chargers FOR flipkart PLUS Members
                          What I do tell me dear flipkart And Axis bank
                          Nov 9, 2023
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2023
                          Axis Bank Customer Care's response
                          Hi, we are open to help you! Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            U
                            Uzair38
                            from Bengaluru, Karnataka
                            Sep 20, 2023
                            Oct 9, 2023
                            This thread was updated on Oct 9, 2023
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                            Resolved

                            Hello Team,

                            I am Mohammed Uzair Dawalji

                            I have made a merchant payment via UPI from my KARNATAKA VIKAS GRAMEENA BANK ACCOUNT and money is not credited into merchant's account. I have checked all the payment proof of debited amount it was debited from my bank.

                            The transaction I have made for 1, 000 via Gpay app to GPay merchant account.

                            Amount - 3000 /-
                            upi - gpay-[protected]@okbizaxis
                            Transaction ID[protected]

                            The transaction supposed to credit into merchant account linked with GPAY that is Maharashtra bank.

                            I have got the below details about the transaction. The amount has been transferred to the below UPI ID.
                            UPI id Transaction:[protected]
                            gpay-[protected]@okbizaxis
                            Debited From: Mohammed Uzair DAwalji
                            Karnataka Vikas Grameena Bank
                            [protected]@okaxis
                            Google Transaction Id: CICAgNDFurzsdg

                            Could you please help me in getting the refund to my HDFC Bank account?

                            I have attached all the proof of the transaction. please revert back to me at [protected]@gmail.com
                            Register Mob - [protected]
                            Nov 17, 2023
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2023
                            Axis Bank Customer Care's response
                            Hi, we request you to liaise up with the remitting bank from which amount has been deducted. Regards, Team Axis Bank.
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                              P
                              Prajyot02
                              Sep 17, 2023
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                              I unfortunately took a credit card in 2007, now I'm getting calls regarding my overdue bill of a credit card which was already paid in 2007 and the caller is harrassing me and my family to pay due amount,
                              is this a scam ?
                              Axis Bank customer support has been notified about the posted complaint.
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                                D
                                Divakarag
                                Sep 16, 2023
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                                Hi Sir On 04 08 23 Am Sending[protected] Two Transaction of 30000 To the Beneficiary That Transaction Debited To my Account But Not Credited yo the Beneficiary TheBeneficiary UPI I'd [protected]@okbizaxi And UPI Transaction Is[protected] [protected] Pls Verify The Amount Of 30000 AM asking Our Service Bank BankOfBaroda This Amount Was Credited to Google Pay Account You Can Ask The Google Pay Of Axis Bank But The Bankers Not Responding to me pls Respond and Re Credited The Amount sir
                                Axis Bank customer support has been notified about the posted complaint.
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