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Axis Bank Complaints & Reviews

2.6
Updated: Jul 18, 2026
Complaints 13017
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Axis Bank reviews & complaints page 6

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J
Jay Panchal11777
from Powai, Maharashtra
Mar 1, 2022
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Waiver of Non-maintenance Charges

Hello Team Axis Bank,

I have a current account from more than 8 years with Axis Bank.

Account name - Plastovision International
Account number - [protected]

I have been charged 14990₹ of non-maintainance of balance charges.

Due to some incident we had to shut our business due to outstanding payments from the clients which are due till date.

We had no...
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V
vivekkumarkanthi
from Chennai, Tamil Nadu
Feb 27, 2022
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Charge Penal interest without any reason

Address: Chennai

My home loan EMI date is 10th of every month but last month axis Bank didn't auto debit the EMI amount so I called the customer care and they said due to technical reason the ECS was not executed and they ask me to make manual payment and I made it. But this month they have charged rs.1733 on my loan account as Penal interest. Even after repeated follow up the bank has not taken action or resolved the issue. One of the painful thing as a...
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P
pujasamanta
Feb 24, 2022
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Harassment and Stalking by Axis Bank Collection Agency

Address: Axis Bank, 45 Prestige Libra, Sudhamnagara, Lalbagh Road, Bangalore - 560027, Near Passport Office

I, Puja Samantha holding a Personal Loan account with Axis Bank,
At the outset, I say the that since the past few months, I have been facing serious financial crises due to which there has been a delay in payment of the EMI in accordance to the terms and conditions mentioned, however, I intend to pay and am arranging the funds in respect to the same and shall soon transfer a certain amount against the aforementioned Personal Loan.br...
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B
Bikram kumar Parida
Feb 24, 2022
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Can't Log Into Online Axis Banking ( Error - Session Timeout) - Website

I have recently opened a new saving account in Axis Bank. Whenever I try to login to Axis Internet Banking, it shows an error "Error - Session Timeout".

I have cleared cache, history and called several times to customer care but they did not provide any solution and disconnected me from calling.

When i log in to internet banking (after using customer id/debit card no. and mPin/Pin no. ) it shows an "Error - Session...
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N
Nandakrishna M S
from Thrissur, Kerala
Feb 4, 2022
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Not able to do online transaction with debit card

Iam having difficulty in buying products through axis bank debit card online. Whenever i click buy and the page starts connecting to bank page it says "your mobile number is not updated with us for online transcation " i activated my axis account 2 days ago and is using a virtual debit card i i hope you will help me out...
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R
R Vimal
from Navi Mumbai, Maharashtra
Feb 3, 2022
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Fake loan account

In my CIBIL report I see a personal loan of ₹ 1500 from Axis Bank which I never took. I had written to them. Since more than a month they are doing timepass asking for complete cibil report etc!!. I have provided them the fake loan account they have created in my name... Still no use. They are not closing it.
Loan account number: DPAFC[protected]A.
Date opened showing as[protected].
And date reported[protected]
Kindly...
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C
Chaman Preet1218
from Barrackpore, West Bengal
Jan 25, 2022
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Axis Bank- unauthorized charge tips/scg/ mcc

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/21.01.2022. Deduction of Rs 4.72 is done dated 24/01/2022 and Fuel purchase of Rs 1000 from Swapna Fuel Mart and was done using my AXIS DEBIT CARD on 21/01/2022. I would like to highlight that While making any payment to various vendors I am already with extra fees be it while swiping the card at various points then why after...
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S
sai samraat
Jan 24, 2022
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After settlement amount paid not received NOC

Address: Hyderabad

Hi. This is Sai kiran putta

I had made a settlement with Axis Bank credit card collections team who issued me a settlement letter received from axis bank official mail after which I had made the payment and now that person saying after 45days received NOC before payment said I will get after 1day I wil received NOC now he's not responding my call..
Can u plzz look at this issue Plz send NOC LATER

PLZ...
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A
ankit613
from Delhi, Delhi
Jan 20, 2022
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Credit card settlement

Respected,

I done a settlement with axis bank credit card ([protected]) in last year July 2021 settlement amount was 45000/- against bill of 91349/-.

I paid all payments on time last payment done at - 28 July 2021

i have all payments proofs and settlement letter now am getting calls for payments again from bank or recovery agents.

person who done my settlement name is Mr....
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S
Sudhakar Vudatha
Jan 12, 2022
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Tips/scg/non mcc/ /irctc mobile a

Address: Rajahmundry

I have two unauthorized auto deductions from my axis bank account. This is my salary account. please make this is not happening again....
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L
Lokesh Rao
Jan 12, 2022
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Full and final settlement of relieved employee

I have relieved from Axis Bank ltd, Mumbai circle, Airoli IT Branch on 22nd November 2021. As per bank policy full and final settlement (Last month salary + provident fund) should be credited to employee on or before 45 days. Still the final settlement has not been done and not yet received the experience letter. Its already more than 50 days and not even receiving any single update mail from Axis Team"[protected]@axisbank.com" about the delay....
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A
ankushkhatakar
from Pune, Maharashtra
Jan 4, 2022
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Axis Bank deduction of brn-pymt-card done without prior information

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 1792 (Brn-pymt-card-[protected]) is done from my account without...
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S
Soutrik
Jan 3, 2022
Sep 17, 2025
This thread was updated on Sep 17, 2025
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Amount was deducted but payment failed

Hi AXIS Team,

I had tried to make a payment of 30035 to enps using my axis debit card. The amount got deducted but the transaction failed .PFA the receipt from enps and the statement for my savings account attached. Please reverse the
Transaction and thus oblige....
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D
DikshaDK
from Bengaluru, Karnataka
Dec 28, 2021
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Unable to login to net banking

My father is unable to log in using the user id and password which he has been using for the past 2-3 years.

The error messages are different everytime
1. Invalid details entered
2. User not active etc

When we try to enable user id it says
1. KYC not done
2. User already active

When we try to change the password it says
1. Entered details doesn't match the KYC...
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P
prashanth bommagani
from hyderabad, Andhra Pradesh
Dec 2, 2021
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Flipkart axis bank credit card application

Dear Sir,
on[protected] I have applied for a Flipkart axis bank credit card and in the following two days, I have done my KYC and address verification with axis bank representatives then after I have received mail from the bank the final decision was communicated within 72 hours.
then in the Flipkart app, I was able to see the application status as the card will be generated within 1 day and I am getting service emails from...
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G
Gokulnath Srinivasan
Dec 1, 2021
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Net banking and UPI blocked

Address: Axis bank

Hello Axis Bank customer care,

Branch has no idea about what need to do. Kindly guide me what is the solution. while registering to mobile app I am getting "registration has been terminated visit to teh nearest branch". In branch they have no idea how to resolve this. Even NetBanking also blocked. Tried with multiple branches....
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H
Hemal123
from Vadodara, Gujarat
Nov 27, 2021
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Spelling mistake on Credit Card

Just received my credit card with a spelling mistake. My name is "Hemalkumar S Bhavsar" but the name printed is "Hemalkumar S Bhavsa". I have been charged rs. 500 and now i have a wrong name on it. I also called up at the branch and was told that the only option you have is to apply for a new one!

I have carefully given correct spelling of my name while applying for the card. It is bank's fault! It isn't fair to charge me second...
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G
Ghuman Swatch
Nov 26, 2021
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TIPS/SCG/MCC.........khanna filling station

Address: fatehgarh sahib

While paying through axis debit card at petrol pump TIPS/SCG/MCC charge deducted every time 19.10, 4.73, 22.03...
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P
Pavithran Pandian
from Mumbai, Maharashtra
Nov 23, 2021
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Credit Card NOC

Hi Team,

Hi Alamelu P here, I have settled my credit card in June 2021.
I had the proof of my payment receipt as well as my settlement letter. But still, the bank is unable to send me the "NOC" for the same.

Please don't tell me the standard process, I have already gone through that.
I have already discussed this with customer care as well as a bank executive so many times. But still, I am not...
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N
nocashif
from Bengaluru, Karnataka
Nov 14, 2021
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Spam calls

Hi
Have been with Axis bank for past 7 years with no issues but since last one month, they have started spamming with calls.

Everyday am getting 8-10 calls from early morning till late night from +265 std code. I've requested /pleaded and even shouted at them to not disturb me but still they are persisting.

Surprisingly, now they have started calling my wife and asked her to convey me to attend their calls....
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