Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13000
Resolved
6561
Unresolved
6439
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amol sarje
from Pune, Maharashtra
Aug 7, 2023
Report
Copy

Hi, this is vishal rudrappa sarje, i m using axis bank debit and credit card, also one 1 loan for axis bank. I have done full and final settlement amount 25, 000 rs on 5th august 2023 for credit card to nil my account minus balance to zero but they said account still shows 34, 862 rs minus for axis bank. Previously we paid 4080 rs axis bank emi on 24th july 2023, they (axis bank ) cut 13, 439 rs from my account as a conciliated charge.

We don't have clarify for their charges and fees and my account still in minus state, please clarify on this.

Thanks and Regards,
Amol Rudrappa Sarje
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shobhitm22
    from Mathura, Uttar Pradesh
    Aug 6, 2023
    Report
    Copy

    Address: 77 A govind nagar Mathura

    Dear sir my name is Shobhit I have salary account in axis bank today night around 11 pm I will deposit 1600 rs cash un cdm machine in mathura govind nagar when machine trun count cash suddenly server is fail in machine and my cash stuck in CDM machine I will wait for refund but suddenly machine count cash and feed in it but didn't get money in my account or any slip from machine I will try to do new deposit 3 time for chakin My cash in machine but problem is repated same my account register mob no. Is [protected]
    Account No. Is [protected]
    For this reason. My mob emi is bounce today and I have charge panelty 500 approx please help me
    Thanks regard Shobhit
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shobhitm22
      from Mathura, Uttar Pradesh
      Aug 6, 2023
      Report
      Copy

      Address: 77 A govind nagar Mathura

      Dear sir my name is Shobhit I have salary account in axis bank today night around 11 pm I will deposit 1600 rs cash un cdm machine in mathura govind nagar when machine trun count cash suddenly server is fail in machine and my cash stuck in CDM machine I will wait for refund but suddenly machine count cash and feed in it but didn't get money in my account or any slip from machine I will try to do new deposit 3 time for chakin My cash in machine but problem is repated same my account register mob no. Is [protected]
      Account No. Is [protected]
      For this reason my mobile emi is bounce today and I have charge panelty 500 rs kindly help me
      Thanks regard
      Shobhit kumar
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Janate
        from New Delhi, Delhi
        Aug 5, 2023
        Report
        Copy

        Address: Alaknanda Delhi

        Dear Sir,
        I purchased Tataaig Health policy through Axis Bank . The Details are under mentioned -

        Intermediary Name - AXIS BANK LIMITED
        Intermediary Code - CA 0069
        Intermediary contact No - [protected]
        Issuing Office - Delhi - new Friends Coloney
        Client ID - [protected]
        Proposal No[protected]

        Policy No[protected]
        Product Name - TATA AIG Medicare Premiere
        Policy Period - From 22/11/2021 to 21/11/2024
        Policy tenure - 3 Years

        I have submitted my claim for reimbursement almost 3 months back, but not getting any support from Axis Bank individuals .
        Kindly support me in getting the claim addressed .
        I have submitted all the documents through Mr. Nitin as per instructions from Mr Rajesh Chauhan - Axis Branch manager, Alaknanda New Delhi.

        Need your support.

        Warm Regards

        Shri Prakash Shukla
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          santhoshsabapathy90
          Aug 5, 2023
          Report
          Copy

          I Was using axis bank as my salary account, but after i relieved from my job that account was still existing, and now a days its shows huge negative balance. Also my friend once transferred 2000/- rupees for an emergency, and that's also deducted in that negative balance. for a middle class person these deductions are not good and i tried to close the account, but in customer care side they told me to pay the balance
          So hereby i am requesting to waive off my penalty or else give me a proper channel communication to make complaint against axis bank
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Aug 5, 2023
            Aug 14, 2023
            This thread was updated on Aug 14, 2023
            Resolved
            Report
            Copy
            Resolved

            Address: Chennai, gopalapuram branch

            Hi my name is yuvaraj p

            I have salary account in axis bank & when i checked my balance they have deducted 7103.38 rupees from my account written as consolidated charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

            Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.

            During account opening they dont tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service.. I really feel that its better to open account in govt bank, don’t open account in privatd bank like axis bank.
            It’s a worst bank seriously,

            And every time i am charged with consolidate charges, and today again my account is debited with 7103.38 rupees
            I want my money back, i will not wait for 24 hours or 48 hours.

            Return it back instantly
            Sep 16, 2023
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 14, 2023
            Axis Bank Customer Care's response
            Hi Yuvaraj, we regret the inconvenience caused. Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mayur Kumar B jain
              Aug 4, 2023
              Report
              Copy

              Address: Axis bank sheshadripuram branch

              Keep getting calls inspite of dnd
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Maninagar1895
                from Ahmedabad, Gujarat
                Aug 3, 2023
                Report
                Copy

                Find attached pod status. Provide the current status on priority
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Skhb
                  from Bengaluru, Karnataka
                  Aug 2, 2023
                  Report
                  Copy

                  I have a flipkart axis bank credit card i make rent payment with this using through cred app 4990+gst&service charges total rs[protected] in this my credt limit is 5100 i think it's ok but the bank also rent charged me gst 9.14+ rent transaction fee 50.78 that way they charged me over limit fees rs500+gst 90rs
                  they are saying that they saying charged changed they infomred me email but i don't received that type mail
                  for a small ammont below 20rs
                  "as per rbi guidelines overlimit facility not activeted by me without " but the bank how enables without my permission iam not received any type of otp for overlimit facility transaction only now about doing a transaction of rupees 5078 but the bank charged me overlimit fees without my permission please resolve the issue ass soon as possible refund my amount deducted as cheap way of fraud
                  registered mobile number: [protected]
                  email : [protected]@gmail.Com
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    @
                    @SD_2
                    Aug 1, 2023
                    Report
                    Copy

                    I am receiving tonnes of spam messages and calls from Axis Bank regarding taking interest free loans, credit cards and others.

                    If I want to take loan or credit card I would specifically approach my home branch or Axis Bank website on my own. Spamming calls and messages would not make customers to take unnecessary loans and credit cards.

                    I request you to please stop spamming messages and calls.
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shivansh101234
                      Aug 1, 2023
                      Report
                      Copy

                      Address: Acis bank sherpur , yamunanagar

                      My complain is for dd cheque.
                      I applied for an new account opening, but bank failed to open the account then I received the dd cheque of my return balance amount which i gave to bank to receive the amount of dd in my other account in novermber month 2022.
                      But today month of august 2023 their is no response by bank and my cheque is bot passed its been 11 months but they are ignoring the work.

                      My second complaint is about my existing account in bank .
                      The bank is showing my account in minus and when i visited to know about my account statment to know that how the account is in minus .
                      They are not providing any information about the account
                      I visited bank many times for my both works but their is no response by bank .
                      Kindly take a step aginst the bank.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ranaji97
                        from Surendranagar city, Gujarat
                        Aug 1, 2023
                        Report
                        Copy

                        Address: SURENDRANAGAr

                        Please help to deactivation my pan card to irda envoy. My pan card in EDRPR4651G. PLS HELP ITS URGENT.
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Thirugnanam_udt
                          Jul 29, 2023
                          Report
                          Copy

                          I'm holding Axisbank bank salary for last 5 years, they called it as priority account, I don't know why they called like this.

                          for every month, I can see there are charges(ECS, Consolidated charges) deducted from my account. Also when I tried to deposit / withdraw money from other non-home branches then they levied charges for that. when I asked customer care about this details, no proper responses for that. very very worst service! don't go with Axsibank salary account. i'm totally disappointing with these kind of services
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Jul 28, 2023
                            Report
                            Copy

                            Address: Lodipur goraul Vaishali Bihar
                            Website: Meeting app

                            Date :-27/07/2023 ko mere Airtel Axis Bank credit card se Rs5998 or Flipkart Axis Bank cradit card se Rs14249 orRs5998 reliance ji dwara tranjection hua mere Bina kisi OTP diye mere saath ye fraud hua mujhe msg milte hi maine apna dono credit card ko block karaya or fir fraud tranjection ka complain Kiya jiska complain ID SAK[protected] Or dusra complain ID SAK[protected]hai
                            +2 photos
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Address: MUMBAI

                              Axis bank is debiting an hefty amount in the name of " tips/scg/ non mcc " regularly whenever i am booking rly tickets through irctc by using axis bank debit card. Before debiting, they are not taking approval from my side.
                              These charges are in addition to charges they are charging while booking the rly tickets by using debit card / internet.

                              Like to have a suitable and justifiable reply from axis bank towards these...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              A
                              Anasrahmane
                              from Nilambur, Kerala
                              Jul 26, 2023
                              Report
                              Copy

                              Dear madam/sir,
                              this is to bring to your bank mini statement that axis bank has deducted rs.1126 from my saving bank account (a/c no:[protected]) without any informing me and the reason given by them is consolidated charges. If they informed me that i must keep minimum balance of rs 5, 000 to avoid this kind of charges; i could have maintained that.

                              Request you to take action and reverse the amount and credit my account.

                              Please do the needful asap.

                              Regards,
                              Anas Rahman 3
                              [protected]@gmail.Com
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hardik 9719
                                Jul 23, 2023
                                Report
                                Copy

                                My account balance automatically became negative without giving any information regarding why it has happened. Currently, I am suffering financially and axis bank has become a nail in the coffin.

                                Email : hardik.[protected]@gmail.com
                                mob: [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rajni kalakar
                                  Jul 21, 2023
                                  Report
                                  Copy

                                  Address: Tikamgarh

                                  Mere account se January2023se July 2023tak bank6000rupees kaat chuki hai.muje koi information nahi di gayi thi ki minimum balance amount khaatemai kitna rakhna chahiye
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Akhilesh matwa
                                    Jul 20, 2023
                                    Report
                                    Copy

                                    Address: [email protected]

                                    I have applied for credit card through kiwi aap and the app redirected me to axis bank bank through their i have completed my physical kyc on 11th of july 2023 today is 20th of july but still their is no update regarding my credit card .please provide proper information or the problem for which the delay's being caused you can contact me on my email - [protected]@gmail.com
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Harry Pal Singh
                                      Jul 20, 2023
                                      Report
                                      Copy

                                      Continuous Daily Spamming

                                      Dear Sir,
                                      It is intimated that I am getting daily spam mails from Axis Bank through [protected]@connectinboxx.com under different heads ie regarding their credit cards etc. These mails number 8-10 per day sometimes two to three in a span of a few minutes. I fail to understand how a Company of this stature can use tricks and violates the privacy of citizens. It is even more shameful because there is no action has been taken by this company...
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy