Axis Bank Complaints & Reviews

I am writing to express my deep concern and frustration regarding an issue that has recently come to my attention. I have discovered that a credit card, specifically the Axis Bank My Zone Credit Card with the card number [protected], has been issued under my name, Fathimath Shuhaila K B, without my knowledge, consent, or authorization.

I would like to bring to your attention the seriousness of this matter. The issuance of a credit card without my consent is a blatant violation of my privacy and a breach of trust. It has not only left me feeling deeply violated but has also put my personal and financial information at risk. I have always valued my relationship with Axis Bank and believed in its commitment to customer security and satisfaction. However, this incident has shaken my confidence in the bank's practices.

I urgently request that you take immediate action to rectify this situation. I insist on the following actions:

Cancel the Unauthorized Credit Card: I demand that the unauthorized Axis Bank My Zone Credit Card, bearing the card number [protected], be immediately canceled. I do not intend to use or be responsible for any charges associated with this card.

Investigate and Provide Information: I request a detailed investigation into how this unauthorized credit card was issued in my name without my knowledge or consent. I expect a comprehensive explanation of the circumstances that led to this breach of privacy.

Ensure Data Security: I expect reassurances that my personal and financial information is secure and will not be compromised in the future. Please outline the measures you are taking to prevent such incidents from occurring again.

Compensation for Distress: The unauthorized issuance of a credit card has caused me significant distress, anxiety, and inconvenience. I urge you to consider appropriate compensation for the emotional turmoil and time I have been forced to invest in rectifying this situation.

Clear Documentation: Provide written confirmation of the actions taken to address this issue, along with a timeline for their completion.

I trust that Axis Bank values its customers and their privacy and will take swift and appropriate action to address this matter. I expect a response from you within [specific time frame, e.g., 7 days] confirming the steps you have taken to resolve this issue and prevent similar occurrences in the future. I am also prepared to escalate this matter to relevant regulatory authorities if necessary.

Please treat this issue with the urgency and seriousness it warrants. I look forward to your prompt response.

Sincerely,

Fathimath Shuhaila K B
[protected]
[protected]

I'm Ragavendhran augest 8 deduction for 2599 rs debited for one assist service. Kindly close that service and refund my money as soon possible

On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers, Malda through QR scanner via PhonePe and the same was successful after 48 hours of the transaction time. But the amount still not credited to the Merchant account. Accordingly, I visited my Bank and they replied the amount is deposited in some Axis Bank Account. The details of the same are as follows:

A/C no.[protected]
IFSC- UTIB0000000
UTR[protected]

Kindly refund the amount to my Bank account at the earliest.
Thanking you.

On 14/08/2023 I have made a transaction to the Merchant named Goswami Jewellers through QR scanner via PhonePe and the same was successful after 48hours of the transaction time.But the Merchant still not received the amount.
I visited my bank they replied me that the amount was deposite in the following Axis Bank account
A/c no .[protected]
IFSC - UTIB0000000.

So you are requested to refund the same to my bank account at the earliest.

Am receiving at least 5 calls from AXIS bank asking to apply for Free credit card. Despite numerous times I had rejected as I do not need the card, I receive a call from agent saying its a Mandatory CREDIT CARD and auto authorised. She threatens, until I login to the app and Confirm the Auto approved credit card she will keep calling me. Why am I forced to get the credit card when I dont have the necessity. This harassment is continuing since last 2 weeks.

Ph: [protected]

Hi,
My name is Khamlalding Gangte, it appears to shown a negative balance in my savings account in Axis Bank, bearing account number [protected].
I have maintain my balance and also have done a regular transactions.
But it appears a negative balance overnight.

Kindly, take a necessary actions to resolve such unwanted appearance.

The Axis Bank is charging unwanted hidden charges to my account. On 21st Aug 2023 bank debited bank charge as TIPS/SCG/NON MCC/19.08.2023 amounting to Rs.24.80/- (screenshot attached). Earlier also bank has charged various charges stating as bank charge to my account when I swipe card or do net banking. The charges are charged post transaction are done i.e. after 3-4 days. This are extra charges which are not highlighted by bank.
Bank charge all sort of charges like service charge, ATM usage charge, quarterly charge etc. Over an above bank charge hidden charges. I request bank to go through the issue and refund amount in my bank account.

Please sir I tulsigope PAN AXZPG9311J wanted to remove my corporate agent code from irda portal after completing my noc process also it is in portal my pan can be seen plz kindly remove my PAN from there for carrier opportunities

HI team
I have made a merchant payment via UPI from my STATE BANK OF INDIA Account and money is not deposited into the merchant's account

I got the details from my bank and amount was deposited inti some AXIS BANK Account as my merchant UPI is AXIS BANK.

Bank Account No ;[protected]
IFSC ; UTIB0000000

Could you please help me in getting the refund to my SBI Bank Account
Thanks

Axis Bank- Khanda Colony Branch is incorrigible, utterly useless and horrendous
Pass Book printing has not been functioning for more than 3 months now. On several occasions, different and ridiculous excuses are given for the non-functioning of the Pass book printer. Things will get worse and all the more difficult if the printing is not allowed immediately. Other nationalised and private banks in the vicinity update the pass book on priority. RBI should take action against this bank immediately for deficiency of service.

Sir / Madam,

With reference to the captioned subject, I am not able to see the refund amount of Rs. 2799/- from Amazon India till date in my Credit Card Account.

Attaching the screenshot for your reference.

Kindly do the needful to resolve my query at the earliest.

Thanks & Regards,
ChetanVaidya


Following are transaction details-

Transaction Date - 20/07/2023
Amount - Rs.2799/-
Reference Number - qndGL8ERr/EtXSwu38IFUg==#miq://document:1.0/Group/GroupBinding:1.0/EntityGroup:1...⇄
Order ID[protected]
Transaction ID - 3rZ4mF3xhDazOy6JPSSD
Refund No - amzn1:crow:+vKBOkUTRPyKUKVloXaapQ
Account Statement - not reflecting in account

Dear sir,
In my previous mail since 2022, im again sharing you the critical situation
i had personal loan(PPR[protected] & credit card loan at axis bank, im unable to pay since 3years due to my financial problems, this too i had several times informed to recovery agent, but today two employees came to my home without any intimation, no id, not mentioned there name, without my presence, im in abroad. previously several time...

Hi team,

I have made payment through UPI from my HDFC bank account and money is deducted from my account but not deposited in merchant's account.

I get the details from my bank that amount is deposited in some axis bank account however merchant account is in SBI & his registered number is [protected] & he didnt get the amount.

Date of incident :[protected]
Merchant G pay & register number with bank - [protected]

Could you please help me in getting the refund into my HDFC bank account

attached snap shot for reference.

Thanks
Mahesh Sankhat
[protected]
[protected]

Hi, this is vishal rudrappa sarje, i m using axis bank debit and credit card, also one 1 loan for axis bank. I have done full and final settlement amount 25, 000 rs on 5th august 2023 for credit card to nil my account minus balance to zero but they said account still shows 34, 862 rs minus for axis bank. Previously we paid 4080 rs axis bank emi on 24th july 2023, they (axis bank ) cut 13, 439 rs from my account as a conciliated charge.

We don't have clarify for their charges and fees and my account still in minus state, please clarify on this.

Thanks and Regards,
Amol Rudrappa Sarje

Dear sir my name is Shobhit I have salary account in axis bank today night around 11 pm I will deposit 1600 rs cash un cdm machine in mathura govind nagar when machine trun count cash suddenly server is fail in machine and my cash stuck in CDM machine I will wait for refund but suddenly machine count cash and feed in it but didn't get money in my account or any slip from machine I will try to do new deposit 3 time for chakin My cash in machine but problem is repated same my account register mob no. Is [protected]
Account No. Is [protected]
For this reason. My mob emi is bounce today and I have charge panelty 500 approx please help me
Thanks regard Shobhit

Dear sir my name is Shobhit I have salary account in axis bank today night around 11 pm I will deposit 1600 rs cash un cdm machine in mathura govind nagar when machine trun count cash suddenly server is fail in machine and my cash stuck in CDM machine I will wait for refund but suddenly machine count cash and feed in it but didn't get money in my account or any slip from machine I will try to do new deposit 3 time for chakin My cash in machine but problem is repated same my account register mob no. Is [protected]
Account No. Is [protected]
For this reason my mobile emi is bounce today and I have charge panelty 500 rs kindly help me
Thanks regard
Shobhit kumar

Dear Sir,
I purchased Tataaig Health policy through Axis Bank . The Details are under mentioned -

Intermediary Name - AXIS BANK LIMITED
Intermediary Code - CA 0069
Intermediary contact No - [protected]
Issuing Office - Delhi - new Friends Coloney
Client ID - [protected]
Proposal No[protected]

Policy No[protected]
Product Name - TATA AIG Medicare Premiere
Policy Period - From 22/11/2021 to 21/11/2024
Policy tenure - 3 Years

I have submitted my claim for reimbursement almost 3 months back, but not getting any support from Axis Bank individuals .
Kindly support me in getting the claim addressed .
I have submitted all the documents through Mr. Nitin as per instructions from Mr Rajesh Chauhan - Axis Branch manager, Alaknanda New Delhi.

Need your support.

Warm Regards

Shri Prakash Shukla
[protected]

I Was using axis bank as my salary account, but after i relieved from my job that account was still existing, and now a days its shows huge negative balance. Also my friend once transferred 2000/- rupees for an emergency, and that's also deducted in that negative balance. for a middle class person these deductions are not good and i tried to close the account, but in customer care side they told me to pay the balance
So hereby i am requesting to waive off my penalty or else give me a proper channel communication to make complaint against axis bank

Hi my name is yuvaraj p

I have salary account in axis bank & when i checked my balance they have deducted 7103.38 rupees from my account written as consolidated charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.

During account opening they dont tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service.. I really feel that its better to open account in govt bank, don’t open account in privatd bank like axis bank.
It’s a worst bank seriously,

And every time i am charged with consolidate charges, and today again my account is debited with 7103.38 rupees
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly

Keep getting calls inspite of dnd