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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 9

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Aug 5, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
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Address: Chennai, gopalapuram branch

Hi my name is yuvaraj p

I have salary account in axis bank & when i checked my balance they have deducted 7103.38 rupees from my account written as consolidated charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.

During account opening they dont tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service.. I really feel that its better to open account in govt bank, don’t open account in privatd bank like axis bank.
It’s a worst bank seriously,

And every time i am charged with consolidate charges, and today again my account is debited with 7103.38 rupees
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly
Sep 16, 2023
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2023
Axis Bank Customer Care's response
Hi Yuvaraj, we regret the inconvenience caused. Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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    Mayur Kumar B jain
    Aug 4, 2023
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    Address: Axis bank sheshadripuram branch

    Keep getting calls inspite of dnd
    Axis Bank customer support has been notified about the posted complaint.
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      Maninagar1895
      from Ahmedabad, Gujarat
      Aug 3, 2023
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      Find attached pod status. Provide the current status on priority
      Axis Bank customer support has been notified about the posted complaint.
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        Skhb
        from Bengaluru, Karnataka
        Aug 2, 2023
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        I have a flipkart axis bank credit card i make rent payment with this using through cred app 4990+gst&service charges total rs[protected] in this my credt limit is 5100 i think it's ok but the bank also rent charged me gst 9.14+ rent transaction fee 50.78 that way they charged me over limit fees rs500+gst 90rs
        they are saying that they saying charged changed they infomred me email but i don't received that type mail
        for a small ammont below 20rs
        "as per rbi guidelines overlimit facility not activeted by me without " but the bank how enables without my permission iam not received any type of otp for overlimit facility transaction only now about doing a transaction of rupees 5078 but the bank charged me overlimit fees without my permission please resolve the issue ass soon as possible refund my amount deducted as cheap way of fraud
        registered mobile number: [protected]
        email : [protected]@gmail.Com
        Axis Bank customer support has been notified about the posted complaint.
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          @SD_2
          Aug 1, 2023
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          I am receiving tonnes of spam messages and calls from Axis Bank regarding taking interest free loans, credit cards and others.

          If I want to take loan or credit card I would specifically approach my home branch or Axis Bank website on my own. Spamming calls and messages would not make customers to take unnecessary loans and credit cards.

          I request you to please stop spamming messages and calls.
          Axis Bank customer support has been notified about the posted complaint.
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            Shivansh101234
            Aug 1, 2023
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            Address: Acis bank sherpur , yamunanagar

            My complain is for dd cheque.
            I applied for an new account opening, but bank failed to open the account then I received the dd cheque of my return balance amount which i gave to bank to receive the amount of dd in my other account in novermber month 2022.
            But today month of august 2023 their is no response by bank and my cheque is bot passed its been 11 months but they are ignoring the work.

            My second complaint is about my existing account in bank .
            The bank is showing my account in minus and when i visited to know about my account statment to know that how the account is in minus .
            They are not providing any information about the account
            I visited bank many times for my both works but their is no response by bank .
            Kindly take a step aginst the bank.
            Axis Bank customer support has been notified about the posted complaint.
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              Ranaji97
              from Surendranagar city, Gujarat
              Aug 1, 2023
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              Address: SURENDRANAGAr

              Please help to deactivation my pan card to irda envoy. My pan card in EDRPR4651G. PLS HELP ITS URGENT.
              Axis Bank customer support has been notified about the posted complaint.
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                Thirugnanam_udt
                Jul 29, 2023
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                I'm holding Axisbank bank salary for last 5 years, they called it as priority account, I don't know why they called like this.

                for every month, I can see there are charges(ECS, Consolidated charges) deducted from my account. Also when I tried to deposit / withdraw money from other non-home branches then they levied charges for that. when I asked customer care about this details, no proper responses for that. very very worst service! don't go with Axsibank salary account. i'm totally disappointing with these kind of services
                Axis Bank customer support has been notified about the posted complaint.
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                  Jul 28, 2023
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                  Address: Lodipur goraul Vaishali Bihar
                  Website: Meeting app

                  Date :-27/07/2023 ko mere Airtel Axis Bank credit card se Rs5998 or Flipkart Axis Bank cradit card se Rs14249 orRs5998 reliance ji dwara tranjection hua mere Bina kisi OTP diye mere saath ye fraud hua mujhe msg milte hi maine apna dono credit card ko block karaya or fir fraud tranjection ka complain Kiya jiska complain ID SAK[protected] Or dusra complain ID SAK[protected]hai
                  Axis Bank customer support has been notified about the posted complaint.
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                    Address: MUMBAI

                    Axis bank is debiting an hefty amount in the name of " tips/scg/ non mcc " regularly whenever i am booking rly tickets through irctc by using axis bank debit card. Before debiting, they are not taking approval from my side.
                    These charges are in addition to charges they are charging while booking the rly tickets by using debit card / internet.

                    Like to have a suitable and justifiable reply from axis bank towards these...
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                    Anasrahmane
                    from Nilambur, Kerala
                    Jul 26, 2023
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                    Dear madam/sir,
                    this is to bring to your bank mini statement that axis bank has deducted rs.1126 from my saving bank account (a/c no:[protected]) without any informing me and the reason given by them is consolidated charges. If they informed me that i must keep minimum balance of rs 5, 000 to avoid this kind of charges; i could have maintained that.

                    Request you to take action and reverse the amount and credit my account.

                    Please do the needful asap.

                    Regards,
                    Anas Rahman 3
                    [protected]@gmail.Com
                    Axis Bank customer support has been notified about the posted complaint.
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                      Hardik 9719
                      Jul 23, 2023
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                      My account balance automatically became negative without giving any information regarding why it has happened. Currently, I am suffering financially and axis bank has become a nail in the coffin.

                      Email : hardik.[protected]@gmail.com
                      mob: [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        rajni kalakar
                        Jul 21, 2023
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                        Address: Tikamgarh

                        Mere account se January2023se July 2023tak bank6000rupees kaat chuki hai.muje koi information nahi di gayi thi ki minimum balance amount khaatemai kitna rakhna chahiye
                        Axis Bank customer support has been notified about the posted complaint.
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                          Akhilesh matwa
                          Jul 20, 2023
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                          Address: [email protected]

                          I have applied for credit card through kiwi aap and the app redirected me to axis bank bank through their i have completed my physical kyc on 11th of july 2023 today is 20th of july but still their is no update regarding my credit card .please provide proper information or the problem for which the delay's being caused you can contact me on my email - [protected]@gmail.com
                          Axis Bank customer support has been notified about the posted complaint.
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                            Harry Pal Singh
                            Jul 20, 2023
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                            Continuous Daily Spamming

                            Dear Sir,
                            It is intimated that I am getting daily spam mails from Axis Bank through [protected]@connectinboxx.com under different heads ie regarding their credit cards etc. These mails number 8-10 per day sometimes two to three in a span of a few minutes. I fail to understand how a Company of this stature can use tricks and violates the privacy of citizens. It is even more shameful because there is no action has been taken by this company...
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                            Nitesh0905
                            Jul 19, 2023
                            Jul 27, 2023
                            This thread was updated on Jul 27, 2023
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                            One assist charges of 2599 debited from my account on 18 July. Pls refund this amount as soon as possible. This is a fraudulent activity by axis bank.

                            My account ending with xx818156 in the name of Deva Prakash Dwivedi
                            Axis Bank customer support has been notified about the posted complaint.
                            No response till date
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                              Bibhash Choudhury
                              Jul 17, 2023
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                              Address: Bolangir

                              Dear Sir/Madam,
                              I am Having Axis Credit Card with Number [protected] which was being Written off in 2023 because I have not Paid Bill amounts because of Some Medical Emergencies & I left Job also. Now in Jul-23 I paid Full Outstanding amount of 60, 588/- but Still Written off Status is showing in CIBIL. please Help.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Swatee Mishra
                                from Jaunpur, Uttar Pradesh
                                Jul 14, 2023
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                                Address: Axis bank Machhlishahr Jaunpur branch Uttar Pradesh.

                                Hi,

                                Am swatee Mishra I have open Axis Bank saving account thru Vcip. All going good but still not yet received welcome kit I suppose welcome kit deleverd in local courier but courier guys very irresponsible and looser.

                                I need welcome kit on urgent basis because there is my debit card & pin already set. Debit card in active mode.

                                So pls check the details & do the needful.

                                Highlights:- Action required on local courier..

                                Axis bank Customer ID :[protected]..

                                Thank you..

                                Swatee Mishra

                                [protected]..
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Pragathi Shaiva
                                  from Bengaluru, Karnataka
                                  Jul 13, 2023
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                                  Address: India

                                  I had the credit card of 25, 000 limit back in between[protected]. Which i never swiped not even once. So i had to pay the annual fees and their was a delay of few days. Axis Bank got to track of these delayed payment and since then they never updated CIBIL about the closure of my credit card. Right this day in 2023, they are still sending the same data of delayed payment. When checked with the bank, they asked me to pay the masking amount to close the account from CIBIL, AXIS BANK is a FRAUD BANK they loot money to provide correct information. My quest is why do i have to pay to AXIS when i haven't even swiped the card once.

                                  BEWARE OF THIS BANK, they literally manipulate you to PAY to close your unused account even after clearing all your dues. ESPECIALLY AXIS BANK does these kind of Cheating .

                                  Because i have got to close other Bank accounts and the loan accounts smoothy but not AXIS.
                                  I haven't heard of this information and ONLY & ONLY AXIS does this.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Adity.waghmode
                                    from Pune, Maharashtra
                                    Jul 11, 2023
                                    Aug 7, 2023
                                    This thread was updated on Aug 7, 2023
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                                    Hello sir/madam. I have a Flipkart Axis credit card. I completed the minimum amount payment on 13th June of my total amount due which was on 30th June. I was patiently waiting for axis bank sms on the registered mobile number but not a single sms did I receive. Just to be extra sure I even visited the Axis Bank Mobile app on 8th July where the pay now option was not available. Many times the pay now option shows only when the bill is generated and until then it remains inactive. Hence it was indicative that the bill was not generated. On 11th July i was going through the app when i noticed i have been charged interest for not paying my bill. I immediately called customer care and the representative falsely told me that the system shows i received not only sms but even mails and multiple calls from axis when in fact I did not receive even one. When i insisted him to transfer call to a higher desk the higher authority told me that axis bank does not provide sms or mails or calls regarding this. My only concern is that if I had been provided some message to complete my payment I would have. Even the Axis bank mobile application did not activate the payment option. Furthermore the terms and conditions mentioned on the card states that Late payment fees interest levied if the Minimum Amount Due is unpaid after Payment Due Date mentioned in Most Important Terms and Conditions page 8 Finance Interest Charge details Point 1 sub point 3 which in my case doesnt fulfill as the minimum amount due has been paid. I request you to please look into the matter as i think i have not been informed clearly and thus the charges levied on me arent right. Even the Nodal Officer grievance redressal is not working properly on the Axis bank site. Thank you in advance.
                                    Sep 7, 2023
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 07, 2023
                                    Axis Bank Customer Care's response
                                    Hi, please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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