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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 9

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C
Chandangkp
Jun 25, 2021
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Regarding settlement of credit and personal loan

Dear sir/madam,
This is to inform you that I am undergoing a financial issue due to which I am unable to clear the debts of my credit card payments. My credit card no is [protected]. I am negotiating a settlement with all the creditors on this regard.

In the past one years, I have been facing financial hardships due to loss of old job, medical conditions and treatment of my wife. the medical bills of hospital and...
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archkenny09
Jun 21, 2021
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Credit card

Address: Undri, Kad nagar, Pune

Axis Bank — Credit card EMI

Respected sir
My self Archana I am an axis Bank customer for last 6 years and I also was using 3 axis Bank credit card Because of the pandemic my financial condition was bad and not able to paid the pending bill.
But because of daily call and customer care for bill due amount i had arranged the amount and settle all my 3 cards on 31st Mar'21 n 1st week of Apr 21. I have all my receipt...
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K
kalpeshbarot23
Jun 17, 2021
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Credit card EMI

Address: AXIS BANK LIMITED Corporate Office “Axis House”, 7th Floor, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025

Respected sir
My self kalpesh BAROT I am axis Bank customer since last five years and I also using axis Bank credit card too. My account number is [protected] and my credit card last 4 digit is 3085 . respected Sir on date 13/06/2021 I have purchased an electronic item with r.s 33990 from patel electronics modasa and I have also invoice too and payment mode selected 12 month EMI . According to EMI PRINCIPAL your bank have to cut...
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E
Eshwar B
Jun 9, 2021
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Job fraud offer

Address: 7428704028,9718671318,8588933831

I have got a call in which the person stated that he's an HR in Axis Bank recruiting cashier, system operator, branch manager etc., asked me to send resume. So I've sent my resume to the number then got a msg that they will held a telephonic interview. I got a call from the person as HR in Axis Bank conducted an interview after an hour got another call stating that I've being selected as Cashier with 25, 000 salary n asked me to pay 1350/-...
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As i have myzone credit card and ive been told that there is no any other charges of Credit card will be taken . but recently i had a msg of debited 147.49 rs as BRN-Card Payment from my saving account. and i have internet banking also so when i login there is also due payment of 147.49 rs as there is no mention that what is this payment for??

as i know there is free card and i want that money bank....
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Ramanamurthy.kondeti
Jun 3, 2021
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Dispute ATM Transaction

I Ramanamurthy Kondeti and I am a Axis bank customer (Axis Bank Account No: [protected]), Bangalore and tried to withdraw the amount of 9000/- rupees by using my Axis Bank debit card in HDFC bank ATM (ATM ID: S1ANBG78) on 02/06/2021 at around 07:00 PM. I did not get the amount, but amount got deducted from my account.

Name: Ramanamurthy Kondeti
AXIS Bank Account No: [protected]
HDFC ATM ID: S1ANBG78br...
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Bpratik 609
May 18, 2021
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Customer care executives not supporting

Hi,

I have started chat with Axis Bank Ltd customer care executives, but after some time when they not able to resolve my query they dropped my chat, please check screenshot for both executive names,

And if you don't able to solve queries of your customers then shutdown the customer care support, and bank also😠

Worst experience with this bank ever

Regards,
Pratik Abasaheb...
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B
Bhargava449
from Bengaluru, Karnataka
May 17, 2021
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Account closure - Not closing my savings account from past two months

Address: Peenya 1st stage, Bangalore

Deficiency of Services from AXIS Bank
A/c no : [protected]
I have submitted all required documents for my AXIS bank account closure on April 7th 2021 through speedpost to the branch address. But they have not taken any action against my account closure. It has almost been month now but no response from the bank executives. Bank is unnecessarily charging monthly balance maintenance charges on my account even though there...
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AbhayRanjan2
May 13, 2021
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Lien amount withdraw without my consent and information

Address: SOUTH MANDIRI PATNA, NEAR RAGHUNATH PANDEY HOUSE

My Salary saving account marked as lien due to non payment of credit card dues i have talk to customer care he said that pay minimum dues then remove lien in your account and also recovery agent repeated same word after that I have pay minimum dues 2970 rs my credit card no 7008 after sometimes full outstanding credit card balance debited in my saving account... Without my consent and information how to withdraw my saving account balance...
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Eshinus@
May 12, 2021
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Brn charges on card

Address: Panvel

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 2740 (Brn-pymt-card-[protected]) is done from my account without...
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A
ankit.taneja2009
May 8, 2021
Feb 13, 2024
This thread was updated on Feb 13, 2024
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UPI amount debited but the merchant did not receive the amount

This is regarding the UPI transaction which I did on March 27th, 2021 of Rs. 1320 via Paytm.
The transaction got successful from my end and the amount got debited from my savings bank account (HDFC) but the merchant didn't receive the amount in his account. Due to this, I have to again make a payment of Rs. 1320 with my other card.

After so many follow-ups with the HDFC bank, I have got the below details about the transaction....
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M
manikantaas
Apr 14, 2021
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Charges on MAB

Address: Yousufguda, Hyderabad

Dear sir,

I'm disabled person due to hearing loss and mute, I'm an axis bank salary account holder science 2010. I was getting a huge penalty from axis bank for MAB but i did not know about it, i left my job in July 2018 and i visited the axis bank branch for submitting the account closure form in 2018 august.

And one bank employee said to me "no need to close, it helps in your future if you get the same axis...
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Bhanu4299
from Hyderabad, Telangana
Apr 8, 2021
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Mobile App & Net banking not working

Not able to use Axis mobile App and Net banking, when I try to login in mobile App, error message pops saying, your registration has been terminated, please visit nearest branch. I went to Axis Bank several times and they don't know why I'm getting this message. Same problem with Net banking also.

Please resolve this issue, as I'm getting
problem's. I'm attaching screen shot for your reference.

Thanksbr...
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kiran lynus
Apr 2, 2021
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Account closed and amount debited without prior intimation

I had opened a AXIS ASAP account an year back. Today morning i woke up to a message from axis that my account balance is o. I lost close to 6000 rs and when i called up the customer care they told me that we have closed your account as kyc is not submitted. Are they kidding me? i have the evidence that they have not send a single message or email to inform me that my kyc is not updated. How can they treat the customers like garbage? how can...
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Nitika tiwari
Mar 30, 2021
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Registration terminated

Why I am getting an SMS that my registration has been terminated visit to teh nearest branch and they said talk to teh customer support. where should I go now. Actually I have submitted a fraud complaint and my car's has been blocked itself while the fraud transaction has been happened now I have recieved the new card and when I am trying to register to the application it says that it is terminated what to do now....
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S
sunil kapadia 1
Mar 24, 2021
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Transfer pending status shows suspect

I transfered amount to my other bank account through IMPS but i didnt recieve it my other account and money is also debited from my axis bank account and transfer status enquiry shows suspect in my axis bank account
cant even contact customer care as it says 8 AM to 8 PM only and i need that funds have payments to do
how can i solve this matter at this point of time ????...
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A
anniyanforhindu
from Coimbatore, Tamil Nadu
Mar 21, 2021
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Overdraft account closure

Address: Coimbatore

Sir / madam, I need assistance or need this escalated to next level. Some serious confusion with your end. I visited the loan center and they said overdraft cannot be closed here I visited loan center in nanjundapuram and I met Mr Sadik, he directed me to go to laxmi mills branch, I visited laxmi mill brach Coimbatore and met Mr Surender who was the executive gave us form for overdraft account closure. We filled it and he said over draft...
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Ravikiran Hiremath
Mar 17, 2021
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Axis Bank PTL/scg.Visa.Pos.Dt 15.03.21

Address: 9538769239

Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 150321. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the...
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P
prashantmehra
Mar 15, 2021
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Shortfall Lien For FinAnce Charges

Address: Pune

PHR[protected] : 25337 x 2
PHR[protected] : 8518 x 2
Shortfall in consolidated charges : 1798.63

Total : Rs. 69508.63

Why are these charges and extra amount shown . Even the call center agents calling for payment are not able to clarify why the above amount is shown pending when my EMIs are cleared on 05.03.2021

Kindly resolve this as my salary is expected in 2/3 days and even after...
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W
welcometsgm
from Saint Thomas Mount, Tamil Nadu
Mar 3, 2021
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Complaint regarding note retained in Cash Deposit Machine

Sir / Madam,

Sub: Request to recredit the Amount of Rs.1000/- - Deducted in Cash Deposit Machine as Retained Notes.

Ref : Current Account No. [protected]
Name : WELCOME DTP CENTRE

I am having a Current Account in your existing bank in the name and style of WELCOME DTP CENTRE. I have been operating the same for the past ten years at Thiruvottiyur Branch. I regularly used the Cash...
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