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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 9

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R
Ranaji97
from Surendranagar city, Gujarat
Aug 1, 2023
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Address: SURENDRANAGAr

Please help to deactivation my pan card to irda envoy. My pan card in EDRPR4651G. PLS HELP ITS URGENT.
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    Thirugnanam_udt
    Jul 29, 2023
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    I'm holding Axisbank bank salary for last 5 years, they called it as priority account, I don't know why they called like this.

    for every month, I can see there are charges(ECS, Consolidated charges) deducted from my account. Also when I tried to deposit / withdraw money from other non-home branches then they levied charges for that. when I asked customer care about this details, no proper responses for that. very very worst service! don't go with Axsibank salary account. i'm totally disappointing with these kind of services
    Axis Bank customer support has been notified about the posted complaint.
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      C
      Jul 28, 2023
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      Address: Lodipur goraul Vaishali Bihar
      Website: Meeting app

      Date :-27/07/2023 ko mere Airtel Axis Bank credit card se Rs5998 or Flipkart Axis Bank cradit card se Rs14249 orRs5998 reliance ji dwara tranjection hua mere Bina kisi OTP diye mere saath ye fraud hua mujhe msg milte hi maine apna dono credit card ko block karaya or fir fraud tranjection ka complain Kiya jiska complain ID SAK[protected] Or dusra complain ID SAK[protected]hai
      Axis Bank customer support has been notified about the posted complaint.
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        Address: MUMBAI

        Axis bank is debiting an hefty amount in the name of " tips/scg/ non mcc " regularly whenever i am booking rly tickets through irctc by using axis bank debit card. Before debiting, they are not taking approval from my side.
        These charges are in addition to charges they are charging while booking the rly tickets by using debit card / internet.

        Like to have a suitable and justifiable reply from axis bank towards these...
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        A
        Anasrahmane
        from Nilambur, Kerala
        Jul 26, 2023
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        Dear madam/sir,
        this is to bring to your bank mini statement that axis bank has deducted rs.1126 from my saving bank account (a/c no:[protected]) without any informing me and the reason given by them is consolidated charges. If they informed me that i must keep minimum balance of rs 5, 000 to avoid this kind of charges; i could have maintained that.

        Request you to take action and reverse the amount and credit my account.

        Please do the needful asap.

        Regards,
        Anas Rahman 3
        [protected]@gmail.Com
        Axis Bank customer support has been notified about the posted complaint.
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          H
          Hardik 9719
          Jul 23, 2023
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          My account balance automatically became negative without giving any information regarding why it has happened. Currently, I am suffering financially and axis bank has become a nail in the coffin.

          Email : hardik.[protected]@gmail.com
          mob: [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            R
            rajni kalakar
            Jul 21, 2023
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            Address: Tikamgarh

            Mere account se January2023se July 2023tak bank6000rupees kaat chuki hai.muje koi information nahi di gayi thi ki minimum balance amount khaatemai kitna rakhna chahiye
            Axis Bank customer support has been notified about the posted complaint.
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              A
              Akhilesh matwa
              Jul 20, 2023
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              Address: [email protected]

              I have applied for credit card through kiwi aap and the app redirected me to axis bank bank through their i have completed my physical kyc on 11th of july 2023 today is 20th of july but still their is no update regarding my credit card .please provide proper information or the problem for which the delay's being caused you can contact me on my email - [protected]@gmail.com
              Axis Bank customer support has been notified about the posted complaint.
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                H
                Harry Pal Singh
                Jul 20, 2023
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                Continuous Daily Spamming

                Dear Sir,
                It is intimated that I am getting daily spam mails from Axis Bank through [protected]@connectinboxx.com under different heads ie regarding their credit cards etc. These mails number 8-10 per day sometimes two to three in a span of a few minutes. I fail to understand how a Company of this stature can use tricks and violates the privacy of citizens. It is even more shameful because there is no action has been taken by this company...
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                N
                Nitesh0905
                Jul 19, 2023
                Jul 27, 2023
                This thread was updated on Jul 27, 2023
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                One assist charges of 2599 debited from my account on 18 July. Pls refund this amount as soon as possible. This is a fraudulent activity by axis bank.

                My account ending with xx818156 in the name of Deva Prakash Dwivedi
                Axis Bank customer support has been notified about the posted complaint.
                No response till date
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                  B
                  Bibhash Choudhury
                  Jul 17, 2023
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                  Removal of Written Off Status

                  Address: Bolangir

                  Dear Sir/Madam,
                  I am Having Axis Credit Card with Number [protected] which was being Written off in 2023 because I have not Paid Bill amounts because of Some Medical Emergencies & I left Job also. Now in Jul-23 I paid Full Outstanding amount of 60, 588/- but Still Written off Status is showing in CIBIL. please Help....
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                  S
                  Swatee Mishra
                  from Jaunpur, Uttar Pradesh
                  Jul 14, 2023
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                  Address: Axis bank Machhlishahr Jaunpur branch Uttar Pradesh.

                  Hi,

                  Am swatee Mishra I have open Axis Bank saving account thru Vcip. All going good but still not yet received welcome kit I suppose welcome kit deleverd in local courier but courier guys very irresponsible and looser.

                  I need welcome kit on urgent basis because there is my debit card & pin already set. Debit card in active mode.

                  So pls check the details & do the needful.

                  Highlights:- Action required on local courier..

                  Axis bank Customer ID :[protected]..

                  Thank you..

                  Swatee Mishra

                  [protected]..
                  Axis Bank customer support has been notified about the posted complaint.
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                    P
                    Pragathi Shaiva
                    from Bengaluru, Karnataka
                    Jul 13, 2023
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                    Demanding Masking Amount to Close my Credit Card Account, despite paying all dues and NOC issued

                    Address: India

                    I had the credit card of 25, 000 limit back in between[protected]. Which i never swiped not even once. So i had to pay the annual fees and their was a delay of few days. Axis Bank got to track of these delayed payment and since then they never updated CIBIL about the closure of my credit card. Right this day in 2023, they are still sending the same data of delayed payment. When checked with the bank, they asked me to pay the masking amount...
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                    A
                    Adity.waghmode
                    from Pune, Maharashtra
                    Jul 11, 2023
                    Aug 7, 2023
                    This thread was updated on Aug 7, 2023
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                    Hello sir/madam. I have a Flipkart Axis credit card. I completed the minimum amount payment on 13th June of my total amount due which was on 30th June. I was patiently waiting for axis bank sms on the registered mobile number but not a single sms did I receive. Just to be extra sure I even visited the Axis Bank Mobile app on 8th July where the pay now option was not available. Many times the pay now option shows only when the bill is generated and until then it remains inactive. Hence it was indicative that the bill was not generated. On 11th July i was going through the app when i noticed i have been charged interest for not paying my bill. I immediately called customer care and the representative falsely told me that the system shows i received not only sms but even mails and multiple calls from axis when in fact I did not receive even one. When i insisted him to transfer call to a higher desk the higher authority told me that axis bank does not provide sms or mails or calls regarding this. My only concern is that if I had been provided some message to complete my payment I would have. Even the Axis bank mobile application did not activate the payment option. Furthermore the terms and conditions mentioned on the card states that Late payment fees interest levied if the Minimum Amount Due is unpaid after Payment Due Date mentioned in Most Important Terms and Conditions page 8 Finance Interest Charge details Point 1 sub point 3 which in my case doesnt fulfill as the minimum amount due has been paid. I request you to please look into the matter as i think i have not been informed clearly and thus the charges levied on me arent right. Even the Nodal Officer grievance redressal is not working properly on the Axis bank site. Thank you in advance.
                    Sep 7, 2023
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 07, 2023
                    Axis Bank Customer Care's response
                    Hi, please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      V
                      VK Realist
                      Jul 10, 2023
                      Aug 7, 2023
                      This thread was updated on Aug 7, 2023
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                      Resolved

                      I like to draw your valuable attention towards Mental Trauma I am suffering due to unimaginable behavior by your bank.
                      I had FLIPKART AXIS CARD XXXX XXXX XXXX 9293 with 15000rs credit limit. I
                      stopped using that card from February 2023, at that time my outstanding was about INR 13, 000.
                      I was unable to pay my dues because of 2 reasons - some dispute with charges and i asked if they fan fix that then i will pay. Due to their hidden capitalistic intention of be silent & keep adding interest until its time to declare NPA, they didn't fix it and kept adding charges. Also i am a student, I can't pay beyond 13000.
                      Now, since last 3 months I am contacting Axis bank in order to clear my dues in mutually acceptable terms. After several months now it has been 27000+ rs (absolutely greed). I contacted on Twitter support of Axis in order to settle on earlier amount (13000) & provide me a “NO DUE CERTIFICAFE”.
                      Now i am getting call & sms from probably a scammer with clear my dues name. A girl called & told me she works for recollection dept and she can make a settlement of payment of 14298rs on behalf of axis. She told me to pay by link (Bank isn't allowing me access the app & card). That link includes incorrect last digits of card. I request Axis Twitter Support to recognise whether its real or fake, they don't even bother to respond.
                      AND till Today I have tried to contact axis bank multiple time without any success.
                      This bank is ran buy a bunch of thieves and fraudsters who are here to just robb people
                      Inspite of repetitive mails & tweets from my side mentioning the issue and appealing for help, they did not even bother to respond.
                      I also appeal to concerned authority from Govt./RBI to look into the unethical practices Axis is doing and kick them out of our country.
                      I also appeal to my fellow citizens please think twice before using any product of Axis as bad days may come to anyone’s life any time and Axis with its cruel intension will be always looking for an opportunity for “sucking your blood” like dirty mosquitos.
                      Looking forward to hear from you soon.
                      Regards,
                      Vinay
                      mobile number [protected]
                      Sep 12, 2023
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 07, 2023
                      Axis Bank Customer Care's response
                      Hi, we wish to inform you that we are addressing the concern raised by you on Twitter platform. Regards, Team Axis Bank
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                        M
                        mahesh patil 200386
                        Jul 10, 2023
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                        Without my permission some amount getting debited from my account, IN NAME OF TIPS/SCG/MCC/01.07.23/ .While making the payment FOR PETROL I was charged with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                        I want to know about it as well as get the refund.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          Shashank savla
                          Jul 7, 2023
                          Aug 7, 2023
                          This thread was updated on Aug 7, 2023
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                          Resolved

                          Address: Mumbai mira road

                          Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 050723 If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. what is the use o[censored]sing debit card even after swiping at petrol pump i m gonna charged, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

                          If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this .

                          I need a proper response for this and i need my money back till now which is debited.
                          Sep 7, 2023
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 07, 2023
                          Axis Bank Customer Care's response
                          Hi, please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            D
                            davebajaj
                            from Gandhinagar, Gujarat
                            Jul 4, 2023
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                            Address: Sector 6C Plot No 883-1; Gandhinagar - 382006; Gujarat

                            Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.
                            It Maturity date / Redemption date as mentioned is 29.06.2023.

                            There is no trackability of this bond.
                            How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

                            Haresh Jerambhai DAVE
                            phone: [protected]
                            Email: [protected]@ipr.res.in
                            Axis Bank customer support has been notified about the posted complaint.
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                              davebajaj
                              from Gandhinagar, Gujarat
                              Jul 4, 2023
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                              Address: Sector 6C Plot No 883-1 ; Gandhinagar- 382006

                              Bond Holder ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.
                              It Maturity date / Redemption date as mentioned is 29.06.2023.

                              There is no trackability of this bond.
                              How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

                              Haresh Jerambhai Davee
                              phone: [protected]
                              email: [protected]@ipr.res.in
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Abhishek2023
                                from Naidupet, Andhra Pradesh
                                Jul 3, 2023
                                Aug 7, 2023
                                This thread was updated on Aug 7, 2023
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                                Resolved

                                Dear Team AXIS BANK CREDIT CARD DEPARTMENT,

                                I am writing this with regards to my credit card bill payment. My Credit card number is 4514-XXXX-XXXX-3127. I recently received a bill of amount Rs. 1, 05443.17 .

                                This is to inform you that I cannot pay this amount as my family has fallen under a hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation due to I am jobless for the last 5 months.

                                I am ready to settle this as soon as I get confirmation from your side.

                                Please know that I have appreciated the patience and professionalism that your staff has given in this process and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                REGARD’S
                                ABHISHEK KUMAR
                                Email Id- [protected]@gmail.com
                                Mob No- + 91 [protected]
                                Sep 12, 2023
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 07, 2023
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused. Please be informed that your credit card ending with 3127 is not eligible for the settlement. We request you to clear your dues in order to avoid further charges. Regards, Team Axis Bank
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