Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Sep 1, 2025
Complaints 12990
Resolved
6561
Unresolved
6429
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Oct 4, 2024
Report
Copy

Address: 9/6 haricharan banerjee road

I am a saving account in axis bank branch belur howrah (west bengal), without any email or MSG they always deduct my money from my account today I have deposited 800 in my account without any message or anything they deducted all my money.i am going through financial and medical issues please sir resolv this
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I do see that every month, 7000 to 8000 rupees getting auto debited from my account. its not small amount. its hard earned money I have reported it to bank they said they look into it in upcoming 2 working days. If banks won't address such issues on priority. then is use of keeping our money in their banks. I do feel that Banks policies have to change. I expect them to take up such issues with immediate effect....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    H
    Haripriyasnr
    from Pathanamthitta, Kerala
    Aug 6, 2024
    Report
    Copy

    Opened a demat account without my consent

    I have a salary account with axis bank and last month Axis bank created a demat account without my permission and now they have deducted 529 rupees without my consent. I have not requested for any demat account and not I want one....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    V
    Vikas Sharma369369
    from Jodhpur, Rajasthan
    Jul 22, 2024
    Report
    Copy

    Dear team I recently opened a account with axis Bank with account number [protected] and customer I'd[protected].

    My account kit was delivered to branch and I visited today ie 22 July in sitapura branch to take my kit. I interacted with one of your lady executive for same.

    She refused to deliver my kit as she said that they have not entered my kit in Dms and then I asked that it's not my fault I am having my original I'd please handover m my kit.

    Then one of another employee come and said that we ll not give as your number is switched off and refused on the name of due diligence. I asked him to verify same. With my oficial mail id or by my original I'd card or by my original aadhar card but he refused.

    Shocking... such a poor and pathetic service by such a brand name. I asked for I. Writing for same but you guys refused.

    How you can denie a customer to deliver his account kit without any sustainable reason.

    Also Refused to update my mobile number in account. Your guys were even not interested to providing service.

    It seemed as if you were doing me a disservice by doing the job. Government banks provide more services than the inefficiency with which your employees are working.
    I promise that if my issue is not resolved within 3 days, I will legally sue you guys in banking ombudsman and in district court for same.

    Pathetic and arrogance at its peak in sitapura jaipur axis Bank branch and in bank. customers are mentally and emotionally harassed by your employees who are not even interested in doing their basic job.

    Regards
    Vikas Sharma

    [protected]
    Cust I'd :[protected]
    Acc no : [protected]
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      from Kolar, Karnataka
      Jul 15, 2024
      Report
      Copy

      Credit card amount is huge

      Address: #347bowrilalpet Matiyamman Koil Street Kgf

      Hi,
      My self Vijay here I am requesting for my credit card number 1267 last four digit of credit card the due shows around 120000 which is huge in amount, I here by request you to give me the face value of 50000 where I can pay the amount and settle and close the credit card, as me my self family met with accident I hav had huge problems, personally which I was not able to pay. Request axis bank lalbagh Bangalore branch where the credit...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      khan.wasimraza
      Jul 13, 2024
      Report
      Copy

      credit card - harassment calls

      I am writing to address a concerning matter regarding my Citibank credit card, account number ****1648, which reportedly has outstanding dues. I am deeply disturbed by the recent actions by Axis bank recovery team in contacting my father and former manager without my authorization or consent. This breach of privacy and harassment of my family and colleagues is unacceptable.

      Firstly, I would like clarification on the legal basis...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      C
      chirag2011
      from delhi, Delhi
      Jun 24, 2024
      Feb 3, 2025
      This thread was updated on Feb 3, 2025
      Report
      Copy

      Indian oil credit card detected amount

      Address: Khasa no 104/17 kamruddin nagar nangloi Delhi
      Website: www.axisbank.com/retail/cards/credit-card/indianoil-axis-bank-credit-card

      I complaint this fuel indian oil spend amount 250, chages 261.80 paise and 400 fuel spend 411.80 charges but axis bank criteria notice 400 to 5000 no charges fuel wave off .but fhir bhe fuel ka charge kahata hai notice padne ke baad mein koi solution nhi hai mila phele koi charges nhi laagte thy...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      P
      P Sharma1
      from Jaipur, Rajasthan
      Jun 15, 2024
      Report
      Copy

      nri banking poor services

      My NRI Bank account locked just after single incorrect login attempt for 24 hours. I wanted to perform an important fund transfer now I cannot be able to perform which leads me to financial loss.
      Live agent also was not able to help me just standard steps provided nothing else.

      Axis Bank does not care about bank service experience of consumer. My money structs for 24 hours due to poor services by Axis bank.
      br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      abhishray@25
      from Shamgarh, Madhya Pradesh
      Jun 14, 2024
      Report
      Copy

      Credit card fraud

      I am writing this in regards to my concern i raised with the phone banking team that i received a call from axis bank sales team person with name “Anshu Chaudhary”. He told me i am eligible for vistara signature card for free two year there wont be any charges for two years as this is for testing purposes and later all the charges will be waived on your usage. Today morning also i confirmed with him he told the same thing that it will...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      srinichar
      Jun 11, 2024
      Report
      Copy

      Address: 830, Manujapatha Road, Kuvempunagar,E and F Block MYSORE 570023

      I am not clear why the cheque was not honored? This put me in an embracing situation. I did not get any clarity when I contacted the branch. I need to inform the party reason for not honoring the cheque. Please communicate me the reason for not honoring the cheque
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        K kanagaraj
        Jun 6, 2024
        Report
        Copy

        Address: Axis Bank

        போன்பேமூலம்தவராகபணம்பறிப்ப�...
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ahmed-7
          May 28, 2024
          May 28, 2024
          This thread was updated on May 28, 2024
          Report
          Copy

          Address: Hyderabad

          Hello my name is Ahmed, every 1st I receive the money from my organisation. While being in a middle class family we will have a minimum EMI's to pay it doesn't mean we will maintain money like rich do. Every month I am being charged for not maintaining minimum amount for Axis bank. I do have another bank Indusind they never charged or took money from me. From 4-5 months I'm being charged for something and stating not maintaining. One month is okay for not being maintaining. My transaction and emi from the same bank will last till 15 of every month. From 15-30 or 31 it will be Zero. It doesn't mean it will be Zero for longer time salary will be credited by 1st of every month. This is really frustrating and dispute charges right now I'm having 1600 of minus charge.
          Axis Bank customer support has been notified about the posted complaint.
          May 28, 2024
          Updated by Ahmed-7
          I request RBI to take action on AXIS bank's for looting money from middle class people for not maintaining balance on the account for the salaried person's. I was charged -1600 for not maintaining balance this is a really frustrating issue which I am facing right now. On every 1st my money will be deposited by Company till 15 I will pay all the emi and do shopping Blah Blah.. I do have a family to serve It doesn't I will serve you guys every month from 3-5 months I am being charged first I was charged -300,[protected] now This really frustrating because of this i will definitely close my account with Axis from August 2024. Please RBI take action on this, I already started a word with Lawyer and before first i don't wanna see minus balance on my bank account request.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Md Sagir Hossain
            May 23, 2024
            Report
            Copy

            On 21st i got a mail from axis Bank that INR 73576.54 has been debited from axis bank account for brn to acct closed in full and final set, though i haven't done any closer work for my account.

            Please help me why my money has been debited and why my account has been closed
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              This is with reference to the3 fraudulent transactions done with my Credit Card no. ending with 6336 for a total of ~INR 3 lakh on 15th April 2024. The credit card was immediately blocked. FIR was filed with Crime Branch (copy attached).

              Incident:

              Axis Bank executive called to update KYC. I updated KYC on Axis mobile app post which he sent a link on Whatsapp to confirm the submission. Whatsapp No: +91-[protected]....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              sachin2024
              May 18, 2024
              May 20, 2024
              This thread was updated on May 20, 2024
              Report
              Copy

              Axis bank meal card not wotking with zomato
              Axis Bank customer support has been notified about the posted complaint.
              May 20, 2024
              Updated by sachin2024
              I am not able to make transaction my payment is declined everytime
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gaurav Pa
                from Muzaffarnagar, Uttar Pradesh
                May 18, 2024
                May 18, 2024
                This thread was updated on May 18, 2024
                Resolved
                Report
                Copy
                Resolved

                Dear Sir,
                I am axis bank customer for four years. yesterday i received a call from axis bank credit card department (mob. no- [protected] & [protected]) . he asked for axis bank credit bank credit card. i told him that i have already axis bank flipkart credit card. but he behave very rudely & abuse me on whatsapp. please take appropriate action against him. his employee id is WRKPLVD001. screenshot of whatsapp chat attached herewith
                +1 photos
                May 18, 2024
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                May 18, 2024
                Updated by Gaurav Pa
                no communication done by axis bank
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aatish Kr Mohanta
                  May 12, 2024
                  May 12, 2024
                  This thread was updated on May 12, 2024
                  Report
                  Copy

                  Hi Team, from one end govt has reduced the prices, now the petrol pumps are charging 2.5% surcharge. just to clarify, they asked for approval for initial amount of fuel purchase, and not for the additional 2.5%, is is even legal. Banks on the other hand are helpless, stating that they can't even book a complaint against the non-intimated amount debit from one consumer's account. whose duty is it, to get this transaction informed prior to the consumer's.
                  on the other side, i am saying this as scsm because you can count the number of accounts there in each banks, and if this 2.5% is charged to them without their approval, then in bulk it would be crores.

                  Don't think anybody might attend this concern.

                  Thanks
                  Aatish Mohanta
                  Axis Bank customer support has been notified about the posted complaint.
                  May 12, 2024
                  Updated by Aatish Kr Mohanta
                  Also to update, this txn got debited from a debit card
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    SUHAS BABULGAONKAR
                    May 6, 2024
                    May 6, 2024
                    This thread was updated on May 6, 2024
                    Report
                    Copy

                    Address: [email protected]

                    Uhaas babulgaonker
                    Mon, Apr 29, 5:53 PM (7 days ago)
                    to email.services, Jitendra, Jitendra

                    1) Full Name.SUHAS MURLIDHAR BABULGAONKAR

                    2) Location DOMBOVALI WEST

                    3) Registered Mobile Number. [protected]

                    4) Loan centre name where you have applied for loan MR.JITENDRA KATARIYA AXIS BANK BHAYKHALLA LOAN CENTRE MOBILE NO [protected].[protected]@axisbank.com [protected]@gmail.com

                    HE TOOK original AGREEMENT COPIES OF FLATS

                    BY HIS REQUEST I OPENED AXIS BANK SAVINGS ACCOUNT NO.[protected].

                    We also require additional loan application details:

                    1) Loan application ID. NOT GIVEN

                    2) Barcode number.NOT GIVEN.

                    Please cancel loan application and return my original agreement copies with zerox copies.

                    Regards

                    Suhas M Babulgaonker
                    Axis Bank customer support has been notified about the posted complaint.
                    May 06, 2024
                    Updated by SUHAS BABULGAONKAR
                    uhaas babulgaonker <[protected]@gmail.com>
                    Mon, Apr 29, 5:53 PM (7 days ago)
                    to email.services, Jitendra, Jitendra

                    1) Full Name.SUHAS MURLIDHAR BABULGAONKAR

                    2) Location DOMBOVALI WEST

                    3) Registered Mobile Number. [protected]

                    4) Loan centre name where you have applied for loan MR.JITENDRA KATARIYA AXIS BANK BHAYKHALLA LOAN CENTRE MOBILE NO [protected].[protected]@axisbank.com [protected]@gmail.com

                    HE TOOK original AGREEMENT COPIES OF FLATS

                    BY HIS REQUEST I OPENED AXIS BANK SAVINGS ACCOUNT NO.[protected].

                    We also require additional loan application details:



                    1) Loan application ID. NOT GIVEN

                    2) Barcode number.NOT GIVEN.

                    Please cancel loan application and return my original agreement copies with zerox copies.

                    Regards

                    Suhas M Babulgaonker
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Avik1149
                      May 1, 2024
                      Report
                      Copy

                      Deduction of Ecs nach transaction charges

                      Recently I have noticed that Axis Bank deducting Rs 25 every month from November 2023, I have auto debit transaction for Mutual funds and that is not chargeable as per Axis Bank guidline.
                      I want my money back with interest, and Axis Bank should ensure that the changes would not deduct in near future.
                      Regards...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Sureshkumar0032
                      from Ambala, Haryana
                      Apr 29, 2024
                      Report
                      Copy

                      Address: Plot No.380, Phase 11, Sector 65, Sahibzada Ajit Singh Nagar

                      I'm Suresh Kumar S/o Gurnam Singh . residence of - village dubli ambala haryana 133102. I'm running a car loan no. - AUR[protected]INOVA CRYSTA - HR01AU0029) in your bank, due to some financial crisis, my 1 EMI has bounced, for which I'm arranging to pay as soon as possible. I'm getting 50 calls a day from your bank and my relatives are also getting calls from this number ([protected], [protected], [protected], [protected]) There is no link of my relative with my loan nor have I given any contact no. of my relative's in the bank, how can banks call my relatives and threaten them, My mother is old, has spoken to her in such abusive language that my mother is undergoing treatment for the last 2 days.They are threatening my son over phone, please answer me. I am telling you about this as the sarpanch of Dubli village, if this kind of situation is happening with me then how do you behave with the rest, please help me. My family is deeply frightened by this loss.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit