Axis Bank
Axis Bank Limited
Customer satisfaction rating: 50%
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11095
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Axis Bank Customer Care

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Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2409
down
1030

Phone:
Phone:
up
1317
down
647

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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50%
Complaints
11095
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0
Resolved
5310
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Axis Bank Complaints & Reviews

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I had made a purchase on Amazon using Axis MyZone credit card on 19th October 2020. I cancelled the order immediately and...
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Samrat Das [protected] / [protected]

Offers jobs in west bengal Axis banks and corporate bank, they conduct trainning...
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I am persuaded by two of the employees of Shyambazar branch to invest 5 lakh for life time in Max Life insurance company for...
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Hi,

My salaried account is converted to savings account and is showing negative balance but according to RBI circular why this has happened. What kind of cheating is this.
Jul 19, 2021

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    [Resolved]

    This is regard to a salary account which got converted to savings account which I was never informed about, they have the policy that if salary is not deposited for 3 months straight they change it to savings account. Even that was ok for me. But my account in Axis Bank was almost inactive for 1.5 years, it was last month when I deposited 10k and few of my friends deposited some amount too there for starting a NGO working in Blindness prevention.
    Suddenly one day they debited Rs 6720 saying it is consolidate charges, when I enquired the same in their's phone banking services, I was assured that it would be reversed but it has been more than a month.
    1st point I was not aware of the charges or conversion of my a/c into savings. They dont send message for that.
    2nd point if I was aware why would I deposit 10k amount there instead of some other active bank accounts?
    Please help!!
    Jul 19, 2021
    Complaint marked as Resolved 
    I just received a email from Nodal officer who I myself have emailed about the problem. Not resolved till now!!!
    Jul 19, 2021

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      Rs.100 + GST has been deducted today from my Axis saving account. I have deposited the money in other bank ATM last month...
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      Dear sir /ma'am
      I am a credit card holder of axis Bank ending 6630
      They have charged me 928 rs interest wrongly
      Jul 19, 2021

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        I had my salary account with axis bank in[protected] post which I had left the company and the account was non-operational....
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        My first salary account was in axis bank in 2017.I left my job and in last 2 years of pandemic I m not able to maintain the...
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        In April 2021 my account debited by 700rs and now again in June 2021 my account balance debited by 500rs in the name of consolidation charges so what is that can you explain???
        Jul 19, 2021

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          I am Anirudha krishna divakar my account branch is Axis bank Atladra vadodra Gujrat

          16204.8 Rupees have deducted from my account in Tha name of consolidated charges which I have never been informed through Email, or massage. I have been emailed after deducting Tha money.

          13732.89 rupees - Consolidated charges
          2471.91 rupees @18% GST charge
          Jul 19, 2021

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          Axis Bank customer support has been notified about the posted complaint.
          Please Solve this Problum
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            I am receiving messages in my phone regarding transactions o[censored]nkown saving bank account. I do not have any account in the...
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            I have many times complained to Axis Bank but my problem has not been resolved. I do not know whose account is it but I receive...
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            I have salary account in axis bank from my company. Recently I opened the bank statement and I could see the negative balance. Since it is a zero balance account, why I am receiving the negative balance. Request you to help with the same
            Jul 19, 2021

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              Hello Team,

              This dispute is regarding my axis bank account consolidated charges. Very disturbed to have these...
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              I have a saving account in axis bank and they deducted 1700 rupees from my account. Like this every month they are deducting some money. Please help me in this.
              Jul 18, 2021

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                I maintained balance more than the required amount but the bank charged me 900rs for nothing
                Jul 18, 2021

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                  Hi
                  my name partheebhan

                  sip folio number [protected]

                  my foilio details not available...
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                  [Resolved]

                  I have a Salary account in axis bank from 2017 and i use to keep minimum balance RS. 1500/-, but now my account is showing negative balance of RS. 7272/- on 18.07.2021 that too after crediting RS.4686/- on the same day.
                  Jul 24, 2021
                  Complaint marked as Resolved 
                  Jul 18, 2021

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                    I was open priority savings with axis bank and 5 years before and 2 years before account charges for nonmaintanance balance and when i was open account with bank the marketing person said this account is no charges for non maintain balance but account was negative 3000 rupees and i was not use account 2 years and above.
                    Jul 18, 2021

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