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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: Jul 18, 2026

Complaints 13017

Resolved

6562

Unresolved

6455

Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍

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Axis Bank reviews & complaints page 2

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Address: 4-6-30/2/3/1/A, VDR Nagar, Attapur, Hyderabad. 500048

I am writing to bring to your attention an issue that has been negatively impacting my CIBIL score. Despite my earlier request to close my credit card account(s) with a zero outstanding balance, I have recently noticed that unfamiliar charges are still being applied.

It appears that annual fees from AXIS Bank is charging me Rs.6, 326.00. are being added to the account, and interest is being levied on these charges. Please note...

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Address: Axis Bank Gurgaon

My account has been debited MULTIPLE times with unauthorized debit from Axis Bank

We wish to inform you that your A/c no. XX6735 has been debited with INR 1161.00 on[protected]:00:26 IST by TIPS SCG POS/127008/29.08..

We wish to inform you that your A/c no. XX6735 has been debited with INR 973.87 on[protected]:40:51 IST by TIPS SCG POS/870486/28.08..

We wish to inform you that your A/c no....

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Address: 403, Lane No 2, Raja Park, Adarsh Nagar, Jaipur, Rajasthan 302004

Details:
Customer Name: Manisha Jaiswani
Customer ID:[protected]
Account Number: [protected]
Branch: Raja Park, Jaipur
Branch Manager: Ms. Rakhee Sharma
Service Request No.:[protected]
Complaint:
I opened a savings account with Axis Bank after completing full Video KYC and PAN verification. The bank confirmed activation and I transferred my funds. However, suddenly and without any...

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Date of transaction is 15 april

I received 10k+ from friend and then someone did complaint on my account (4th layer) I called to axis helpline number they said to go branch then I went to branch very next day they said to go my home branch which is located 1k km way from me then I req them to change my home branch to they didn't did and told me to add inr in account your lien amount will be removed then I did but still...

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Despite escalating my grievance to both the Reserve Bank of India and Axis Bank’s highest offices, I’ve received nothing but silence, negligence, and further harassment.

👉 RBI Complaint ID: [N[protected]
👉 Axis Bank Complaint ID:[protected]

Instead of resolving the issue, Axis Bank shamelessly forwarded my complaint to the same recovery agents who were harassing me — empowering...

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Address: Ground Floor, Property No, 223/25, Sonipat Rd, opposite Sheela Cinema, Rohtak, Haryana 124001

My father had a salary account with Axis Bank, which included an insurance and accidental claim benefit. In March 2024, he met with a serious accident and was admitted to the ICU. He remained fully bedridden for three months full body paralyzed and sadly passed away in June 2024.

When we went to close his account, the bank informed us that we could claim the insurance linked to his salary account. Given the financial burden...

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Dear Customer, your contact details are not available with the bank for online transactions. Please visit your nearest branch to update your contact details or please contact the bank customer care.

1 - without contact details we can't open a bank account also message is coming to mobile for offline transaction how it is possible without contact info.
2 - more than 20/30 times i called on customer care they are telling...

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Hello sir

Axis Bank ATM terminal ID APCN 40427

(Maharashtra Pune Hadapsar )

I'm owner of premises which is rented out to Axis Bank atm and my issue is regarding Hitachi service policy .
From Last few days different Hitachi representative try to remove our Axis Bank ATM without any legal notice .
They are trying to remove atm without any strong reason .

They told me...

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Address: Lalbaug

Website: Axis bank MD

I am writing to formally bring to your attention the inappropriate and distressing conduct of the officers from your Fort branch — Mr. Manish Mule, Mr. Manoj, and Mr. Manish Awhad — who visited my residence on 30th and 31st December 2024. Their actions have caused me immense discomfort and have raised serious concerns about the integrity and professionalism of your bank's staff.

Details of the Incident:

1....

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Dear Sir/Madam,

I am writing to express my deep frustration and disappointment with both TATA AIG Health Insurance and your bank, which acted as the intermediary for the policy. Despite submitting all required documents, including original documents, and following the necessary procedures, my claim remains unresolved, and I have not received any communication or assistance from either TATA AIG or your bank.

I...

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I have recently cleared the written-off amount associated with my account (Account Number: [protected]), card ends with 4909. but the derogatory mark is still reflecting in my CIBIL score. This is causing significant difficulties for me, particularly as I am currently making arrangements for my sister’s marriage, a critical situation that requires financial stability....

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I do see that every month, 7000 to 8000 rupees getting auto debited from my account. its not small amount. its hard earned money I have reported it to bank they said they look into it in upcoming 2 working days. If banks won't address such issues on priority. then is use of keeping our money in their banks. I do feel that Banks policies have to change. I expect them to take up such issues with immediate effect....

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Address: #347bowrilalpet Matiyamman Koil Street Kgf

Hi,
My self Vijay here I am requesting for my credit card number 1267 last four digit of credit card the due shows around 120000 which is huge in amount, I here by request you to give me the face value of 50000 where I can pay the amount and settle and close the credit card, as me my self family met with accident I hav had huge problems, personally which I was not able to pay. Request axis bank lalbagh Bangalore branch where the credit...

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I am writing to address a concerning matter regarding my Citibank credit card, account number ****1648, which reportedly has outstanding dues. I am deeply disturbed by the recent actions by Axis bank recovery team in contacting my father and former manager without my authorization or consent. This breach of privacy and harassment of my family and colleagues is unacceptable.

Firstly, I would like clarification on the legal basis...

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My NRI Bank account locked just after single incorrect login attempt for 24 hours. I wanted to perform an important fund transfer now I cannot be able to perform which leads me to financial loss.
Live agent also was not able to help me just standard steps provided nothing else.

Axis Bank does not care about bank service experience of consumer. My money structs for 24 hours due to poor services by Axis bank.
br...

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I am writing this in regards to my concern i raised with the phone banking team that i received a call from axis bank sales team person with name “Anshu Chaudhary”. He told me i am eligible for vistara signature card for free two year there wont be any charges for two years as this is for testing purposes and later all the charges will be waived on your usage. Today morning also i confirmed with him he told the same thing that it will...

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This is with reference to the3 fraudulent transactions done with my Credit Card no. ending with 6336 for a total of ~INR 3 lakh on 15th April 2024. The credit card was immediately blocked. FIR was filed with Crime Branch (copy attached).

Incident:

Axis Bank executive called to update KYC. I updated KYC on Axis mobile app post which he sent a link on Whatsapp to confirm the submission. Whatsapp No: +91-[protected]....

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Hi, Axis bank deducted the money of Rs.2384 for BRN card payment.Credit card bills was paid on the cycle.Made only 3 transactions within Rs.5000 of total but deduced the amount around 50% of the credit card billed amount as BRN payment. Please refund the deducted amount of BRN payment amount. Thanks....

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Address: Axis bank, opposite to agarwal college Kalyan west, 421301

I had opened my account in axis bank in September start, their employee forcefully convinced us to open the account, now I am not able to maintain the account so I went to bank 2 times trying to close it as I've been getting charged 700 rs per month and I'm not able to afford it, they deny and say they are unable to close it as it's some liberty account, I told them to close it and take extra charges if they want but they are denying it and...

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Address: AXIS BANK LIMITED, AXIS HOUSE, C-2, WADIA INTERNATIONAL CENTRE, PANDURANG BUDHKAR MARG, WORLI, MUMBAI - 400025.

On 4th Feb 2024. I had tried to make a transaction of rs.900.00, it was declined thrice and i opened the axis bank mobile app for checking limit and unbilled transactions but in the unbilled transactions i had seen an OVER LIMIT CHARGE fee plus GST, before this transaction i had made a transaction on 1st February 2024 night of rs.918.5 and i received spent transaction message on 2nd February morning. In the message from axis bank stating...

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