Submit a Complaint
Claimed

Axis Bank Complaints & Reviews

www.axisbank.com
2.6
Updated: May 1, 2025
Complaints 12983
Resolved
6559
Unresolved
6424
Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Axis Bank

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Axis Bank reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ahmed-7
May 28, 2024
May 28, 2024
This thread was updated on May 28, 2024
Report
Copy

Address: Hyderabad

Hello my name is Ahmed, every 1st I receive the money from my organisation. While being in a middle class family we will have a minimum EMI's to pay it doesn't mean we will maintain money like rich do. Every month I am being charged for not maintaining minimum amount for Axis bank. I do have another bank Indusind they never charged or took money from me. From 4-5 months I'm being charged for something and stating not maintaining. One month is okay for not being maintaining. My transaction and emi from the same bank will last till 15 of every month. From 15-30 or 31 it will be Zero. It doesn't mean it will be Zero for longer time salary will be credited by 1st of every month. This is really frustrating and dispute charges right now I'm having 1600 of minus charge.
Axis Bank customer support has been notified about the posted complaint.
May 28, 2024
Updated by Ahmed-7 I request RBI to take action on AXIS bank's for looting money from middle class people for not maintaining balance on the account for the salaried person's. I was charged -1600 for not maintaining balance this is a really frustrating issue which I am facing right now. On every 1st my money will be deposited by Company till 15 I will pay all the emi and do shopping Blah Blah.. I do have a family to serve It doesn't I will serve you guys every month from 3-5 months I am being charged first I was charged -300,[protected] now This really frustrating because of this i will definitely close my account with Axis from August 2024. Please RBI take action on this, I already started a word with Lawyer and before first i don't wanna see minus balance on my bank account request.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Md Sagir Hossain
    May 23, 2024
    Report
    Copy

    On 21st i got a mail from axis Bank that INR 73576.54 has been debited from axis bank account for brn to acct closed in full and final set, though i haven't done any closer work for my account.

    Please help me why my money has been debited and why my account has been closed
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      arzaandordi
      from Gurugram, Haryana
      May 23, 2024
      Report
      Copy

      unsatisfactory response for credit card fraudulent transactions & wrongly billing it in outstanding

      This is with reference to the3 fraudulent transactions done with my Credit Card no. ending with 6336 for a total of ~INR 3 lakh on 15th April 2024. The credit card was immediately blocked. FIR was filed with Crime Branch (copy attached).

      Incident:

      Axis Bank executive called to update KYC. I updated KYC on Axis mobile app post which he sent a link on Whatsapp to confirm the submission. Whatsapp No: +91-[protected]....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      sachin2024
      May 18, 2024
      May 20, 2024
      This thread was updated on May 20, 2024
      Report
      Copy

      Axis bank meal card not wotking with zomato

      Axis bank meal card not wotking with zomato...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      G
      Gaurav Pa
      from Muzaffarnagar, Uttar Pradesh
      May 18, 2024
      May 18, 2024
      This thread was updated on May 18, 2024
      Resolved
      Report
      Copy
      Resolved

      Dear Sir,
      I am axis bank customer for four years. yesterday i received a call from axis bank credit card department (mob. no- [protected] & [protected]) . he asked for axis bank credit bank credit card. i told him that i have already axis bank flipkart credit card. but he behave very rudely & abuse me on whatsapp. please take appropriate action against him. his employee id is WRKPLVD001. screenshot of whatsapp chat attached herewith
      +1 photos
      May 18, 2024
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      May 18, 2024
      Updated by Gaurav Pa       no communication done by axis bank
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aatish Kr Mohanta
        May 12, 2024
        May 12, 2024
        This thread was updated on May 12, 2024
        Report
        Copy

        Surcharge on fuel purchase.

        Hi Team, from one end govt has reduced the prices, now the petrol pumps are charging 2.5% surcharge. just to clarify, they asked for approval for initial amount of fuel purchase, and not for the additional 2.5%, is is even legal. Banks on the other hand are helpless, stating that they can't even book a complaint against the non-intimated amount debit from one consumer's account. whose duty is it, to get this transaction informed prior to...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        SUHAS BABULGAONKAR
        May 6, 2024
        May 6, 2024
        This thread was updated on May 6, 2024
        Report
        Copy

        reverse mortgage loan cancellation at axis bank loan centre byculla mumbai

        Address: [email protected]

        Uhaas babulgaonker
        Mon, Apr 29, 5:53 PM (7 days ago)
        to email.services, Jitendra, Jitendra

        1) Full Name.SUHAS MURLIDHAR BABULGAONKAR

        2) Location DOMBOVALI WEST

        3) Registered Mobile Number. [protected]

        4) Loan centre name where you have applied for loan MR.JITENDRA KATARIYA AXIS BANK BHAYKHALLA LOAN CENTRE MOBILE NO [protected].[protected]@axisbank.com [protected]@gmail.combr...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Avik1149
        May 1, 2024
        Report
        Copy

        Deduction of Ecs nach transaction charges

        Recently I have noticed that Axis Bank deducting Rs 25 every month from November 2023, I have auto debit transaction for Mutual funds and that is not chargeable as per Axis Bank guidline.
        I want my money back with interest, and Axis Bank should ensure that the changes would not deduct in near future.
        Regards...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sureshkumar0032
        from Ambala, Haryana
        Apr 29, 2024
        Report
        Copy

        Harassment of axis bank loan department

        Address: Plot No.380, Phase 11, Sector 65, Sahibzada Ajit Singh Nagar

        I'm Suresh Kumar S/o Gurnam Singh . residence of - village dubli ambala haryana 133102. I'm running a car loan no. - AUR[protected]INOVA CRYSTA - HR01AU0029) in your bank, due to some financial crisis, my 1 EMI has bounced, for which I'm arranging to pay as soon as possible. I'm getting 50 calls a day from your bank and my relatives are also getting calls from this number ([protected], [protected], [protected], [protected]) There is no link...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        anib123
        Apr 22, 2024
        Report
        Copy

        I possess an Axis Neo Rupay credit card, which was explicitly advertised as capable of conducting international transactions through Discover networks. Despite this, for the last 20 days, every attempt at using the card internationally has been met with failure, each transaction being declined with a recurring notification: "The transaction was declined due to technical issue." This situation is not only frustrating but also misleading, bordering on deceptive, as the functionality promised by the bank is not being delivered.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Valmik Amrut Bhamre
          Apr 9, 2024
          Report
          Copy

          Unauthorised person call for unknown reason (fraudulent information share)

          Address: Mumbai

          Dunning notice does not contain axis bank details logo authorized sign i want noticed send receipt of my home address you send field executive which reason and what clause in in agreement in axis bank loan i does not come any third party call i strictly say .it is nbfc bank not Fraud bank
          I have loan account my emi is pending last months lots of financial condition but axis bank not support their customer I have 10 years old axis bank...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          K
          K. Muthulakshmanan
          Apr 8, 2024
          Apr 8, 2024
          This thread was updated on Apr 8, 2024
          Report
          Copy

          Address: Plot No. 5, S1, Naviyas Raja Apartment, Fifth Main Road, Second Cross Street, Rajesh Nagar, Pallikaranai, Chennai 600100

          Dear Sir,
          My account no. is [protected] Payment of Rs. 224 was made to flipkart today morning. Amount has been debited but payment not received by flipkart. Also amount is not reverted back to my account. When contacted they asked to check with axis bank. Please do needful.

          Contact no: [protected]
          Regards, Muthulakshmanan
          Axis Bank customer support has been notified about the posted complaint.
          Apr 08, 2024
          Updated by K. Muthulakshmanan           My account no. is [protected] Payment of Rs. 224 was made to flipkart today morning. Amount has been debited but payment not received by flipkart. Also amount is not reverted back to my account. When contacted they asked to check with axis bank. Please do needful.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SST by rAJA
            Apr 2, 2024
            Report
            Copy

            EMI On Credit Card

            Amazon india Ecom website से दिनांक 14 मार्च 2024 को Axis Bank के द्वारा NO COST EMI (Easy Monthly Installment) का Offer, Amazon India Website पर दिया गया था। मै अपने Axis Bank Rupya Credit Card 9160 पर 12 महीने का No Cost EMI पर 13, 329.10 रुपया का सामान (2 Items) Rs. 1203.06 for 12 months के लिए खरीदा...
            +5 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            J
            joshij
            from Mumbai, Maharashtra
            Mar 27, 2024
            Report
            Copy

            Wrongly debit toll

            Address: maharashtra

            Dear Team,
            There is wrongly debit toll from my axis bank fast tag account on 4th march 2024. i never cross Arjunalli toll plaza on 4th march 2024. i was at my home and my car parked at my car parking. suddenly i got massage from axis bank fast tag and debited 144/- from my account. i complaint again and again from the management of axis bank fas tag dept. but there is no result. they reject my chargeback. they send me email from other...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            B
            Beant@
            Mar 21, 2024
            Report
            Copy

            Wrong Credit Card reported in CIBIL FORUM

            Sorry to write an email but I am not satisfied with the services provided by the bank, I am customer of your bank since long and I am astonished to see wrong report shared by your reputed bank to CIBIL Forum, which is really affecting my Credit score negatively and I was not even aware about the same. I am using your Bank credit Card since long with last digits 3109, one day two years back I have received another card of Axis bank with same...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            Sreegurudatta
            from Hyderabad, Andhra Pradesh
            Mar 16, 2024
            Report
            Copy

            Payment transfer to wrong beneficiary

            I made a payment to my idfc bank account to marchent account but itsnot deposit to money
            And my bank confirmation details provided below account details for where it's deposited my amount
            Beneficiary Name: BRIGHT ASSOCIATES
            Beneficiary Account No: [protected]
            Beneficiary IFSC: UTIB0000000

            Could to please refund me my amount to my idfc bank please I will attach payment screeshort...
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            Sreegurudatta
            from Hyderabad, Andhra Pradesh
            Mar 16, 2024
            Report
            Copy

            Payment transfer to wrong beneficiary

            Dear Sir/Madam,
            I am have made a marchent payment vaia googlepay from my idfc first bank account but money is not deposited into my beneficiary account
            Ingot the details from my bank and the amount was deposited in to some.axi bank account as my beneficiary UPi is axis bank
            Beneficiary Name: BRIGHT ASSOCIATES
            Beneficiary Account No: [protected]
            Beneficiary IFSC: UTIB0000000

            Could you...
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            A
            anib123
            Mar 16, 2024
            Report
            Copy

            Forex + GST won't be reversed for transactions which was refunded

            I made a international transaction in USD on 29th of FEB, And was charged 2000+ Foreign transaction fees + GST, But the transaction was reversed in USD for the same amount, but axis won't refund me the foreign transaction.

            Reference no:[protected]...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            SUBRAMANIAN Jothikumar
            Mar 14, 2024
            Report
            Copy

            Credit card limit merge

            I have been using axis Bank credit card for more than 6 years...

            First I got my vistara credit card 8276...then couple of years back there was pre approved offer showing for 2 nd card... I contacted credit card team regarding how will be the limit and they said limit might or might not be merged and they informed me to use the card once I receive to know exact limit status...

            Then I got the Flipkart card ending...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            P
            Parivel G
            Mar 11, 2024
            Mar 14, 2024
            This thread was updated on Mar 14, 2024
            Resolved
            Report
            Copy
            Resolved

            Deducting money in the name of BRN card payment

            Hi, Axis bank deducted the money of Rs.2384 for BRN card payment.Credit card bills was paid on the cycle.Made only 3 transactions within Rs.5000 of total but deduced the amount around 50% of the credit card billed amount as BRN payment. Please refund the deducted amount of BRN payment amount. Thanks....
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Recent comments

            Issue not resolved
            AB
            Abhi4702

            Related businesses

            Oriental Bank Of Commerce
            1
            (613)
            ICICI Bank
            3.3
            (23697)
            EMVANTAGE Payments
            1
            (42)