Axis Bank Complaints & Reviews

I have received the following sms from axis bank:

Dear customer, mandates reference no: utib[protected]xxxxxxx issued to birla sunlife insurance company india pvt ltd with value 36500 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx0321.in case of any issues please get in touch with your branch.

I have not given any mandate. Please resolve the issue.

I have changed my communication address in Axis bank saving account details. Still Axis bank is sending Bills to my old office address which i left 6 months back. I have requested several times, still they are not updating mu communication address. In stead they have launched 2 number on which calling is chargeable at substantial higher rate. we cant afford to call on those number to axis bank customer care. Please Update address as soon as possible.

I am a long time customer of your bank perhaps one of few who was first at bhilwara branch/ i was satisfied customer and even recommended to many. But for last 6 months or so i am finding difficult to do internet banking. Every time i log in it gets session invalid. Even i have visited your branch and did physical transaction. Earlir your complain no were very good and was getting all call attended promptly but not now
As a result i have switched over to sbi which is giving good service but as a loyal customer i do not like to switch in anticipation that its a temporary phase.

I received funds on my axis bank account ending with 44777954, today and when i try to transfer that fund or to use the fund for some argent online transaction. I saw that my account status is debit frozen account. I have all the documents attached and verified with my account pan/aadhar. Talked to customer service they said visit your branch. I am traveling to another city. And unable to use my own funds. Please can you activate my account?...

Sir/madam,
I am a customer of axis bank mg road lucknow, on 31/05/18. I got a message that my account is debited 10000 which has not done by me. I have compiled in my brach but no setisfy response come from them.
Sir, i kindly requestt you to kindly help me get back my money. I am very much in need of it. Plz help me get my money back. It is hard earned money which i earn.
Thanks
Rakesh kumar bharti

My name is palanisamy. S
Ac. No: [protected]
Ifsc : utib0001526

Contact no: [protected]

I am a account holder from axis bank, ayothiyapattanam branch

Sir, i have some problems of their accounts

Sir last month and this month (14.07.2018 & 11.08.2018) that day was debit the consolidated charges and gst 18%.

14.07.[protected].87 rs debited
11.08.[protected].34 rs debited and (Minus (-) balance is 412.14) total: 1798.48
These two days totally charged : 3834.35 rs
These account have bank charged many months in lot of amount,
But the above mentioned date bank will be charged the many lot of amounts sir.

Then another problem is i have the paid icewireless (Internet) bill (Rs: 1178.82), debit the amount quickly, but not paid the amount in internet office, and then stillnow not refund the amount sir.

I am very poor people, i have pay the monthly wise tneb bill payments for
This account. Monthly monthly these amount will be bank charged, how i can live sir,

Please sir, consider my apology and help to refund all the amount sir.

I creat a instant saving account on 13th, july, 2018. I also depisite the ammonut rs 10, 000 (Ten thousand only) contact persons in this branch told me my account must be ready after 6 to 7 days but still now it is not to ready for to withdrew.
Please take necessary action for that.
Branch - maheshtala
Ifsc code - utib0000439
New account no. - [protected]

ACCOUNT HOLDER NAME-RAHUL DAS
ACCOUNT NUMBER-[protected]

I AM ur valued customer since last 2 years and I was happy to be a part of your service but from last few months there is been an increasing amt of wrong and hidden charges where applied to me as every month in the name of consolidated charges 500 to 700 get deducted bug this month the amt get triple now you people are charging Rs2375 is this a joke as on an avg you people are stoling 7000 to 10000 per annum in the name of consolidated charges .kindly refund back my amts or else have shut all existing relationship with your bank .

Regards
Rahul
[protected]

Dear sir,

I have a account in axis bank, mg road, bangalore. They have cut me money for consolidated charges for a/c of rs.4597/- request you to kindly help me get back my money. I am very much in need of it. And i was shocked to see that amount being cut. Plz help me get my money back. It is hard earned money which we earn.
Thanks
Mir asif ali

I have a salary account in axis bank and they have been deducting consolidated charges of rs 500 + 90 gst since two months. Kindly refund thats unfair wihout prior notice the bank has beed deducting hard earned money. I feel petty on banks looting their customers with filthy charges.
Kindly contact me for further details and resolve the matter soon.

I have salary account axis bank. I am using axis bank from 2013 onwards. Axis bank debited amount 10, 109.04 from my account as consolidation in last two months without any notification. This charges don't have any details. This is huge amount for me. Kindly help me to retrun back this to my account.

Branch name: chennai, mylapore

Regards
Kamal
91 [protected]
[protected]@gmail.com

Dear bank,

I had salary account in axis bank, suddenky i get two sms from bank and they had deducted first time consilidate charge rs. 5257and gst 18%rs. 946. And i have calling from 40 mint at customer care no but no one pickup my phone.

So i request for help in this case. Orherwise i will complain to my company. And i will close my account in your bank.

I, raju hp, axis bank customer from aug-2015 to till now and using axis credit card.
My number : [protected]
As i have not paid 2 month emi, due date will be on 7th of aug, due to some issues i was about pay on 8th of aug, but the same day i got call from axis bank recovery team they spoke very rude and using very bad slang in local words. They used to talk very bad and personally it hurts much.

Is there any rbi rule to uses very bad slang for non payment of one month or two month?
Is it crime, if i miss one month payment?
How fair the recovery team uses such a bad slang words?
Is this the way to behaves with the customers?
I'm expecting solution it shouldn't happens for other customers.

Axis team member name: rahul and roopa.
Number :
[protected]
[protected]
[protected]

Hi,

This is gajendra singh from jodhpur since 15 days back i applied for an axis credit card. Finally today i received a message from the bank like"your credit card application for axis bank my zone card with reference number 11582757 has been declined". Can i know the reason?
Why your tele calling people calling and irritating, asked us to submit the documents. If you can't then why you people irritating us..
Poor services i[censored] got any doubt readings documents please clarify at the time of submit documents.

I call customer care he reply me i don't know how to decline your card and u again apply after 06 months

Great service axis bank

My uts id [protected]
On 4th august at 2:26pm i had booked ticket through uts but ticket not booked, but debited rs 95. Again i had booked but that one got successfull. Only i have this proof which came to my msg box after money debited. "your a/c 021720 is debited with inr 95.00 on[protected]:26:29 a/c bal is inr 11818.89 info: pur/ptm*paytm app/noida/ptm*paytm app/seq no 676782

Dear sir..

This is to inform you about a call received from axis bank on[protected]. An amount of rs. 1899 /- is debited from my account after the call. The narration for the particular transaction was one assist services. The amount is debited without my knowledge. I just don't want the services and please cancel the services and refund the amount.

My account number : [protected]
Ifsc : utib0002963

Yours faithfully
Jerin jojo
Thottappilly house
Karoor po. Chalakudy

A/c no [protected] with kumbakonam branch.The net banking was disabled due to password typing errors.Necessary forms duly signed withh adhar copy given to local branch.It was observed that i will receive the code by speed post and later it was said the code will be sent by first flight courier.I have not received any code though a month has passed putting me in lot of troubles.Kindly help me

My Demat accunt was created with my salary account without being notified... I have mailed "dp.[protected]@axisbank.com" about this. They replied telling the mail id is not registered. I registered my mail id and requested for closure... There are like 30 mail chains happening for past 1month and still my account is not close yet.. How long will you people take to close my account and return the money back?
My request number is :43724862

Hi Concern,
This is regarding my current account no.
[protected] in the name of ideal Savaari at axisbank damohnaka Jabalpur (M. P) due to some unavoidable circumstances I have closed my business and for the same I have given request for closure of my account to Mr Devansh of axis bank concern branch on April 2017 and got the receiving from them which shows that I need to deposit Required 172.50 before closure and when I contacted concern banker he assured me that I don't need to worry as he will get it resolve conversation with Mr Devansh of axis bank is copied below-:
([8/22/2017, 13:06] Sumit: Devansh as discussed regarding closure of my current account of ideal Savaari with axis bank still I am getting message for negative balance as we have already discussed to pay you 172 rs approximately for closure of account for which I am ok kindly get it done and close my account now.
Thanks
Sumit Nigam
Ideal Savaari
[8/22/2017, 13:13] Devansh Axis Jabalpur: Sir m talking with the branch for the same
As i m also transferred to other branch
[8/22/2017, 13:58] Sumit: Fine get it done as it's too long I have been chasing for it.
[8/23/2017, 13:08] Sumit: Get it done devansh as unnecessary getting message from axis bank
[8/25/2017, 19:46] Sumit: Any update?
[8/25/2017, 19:52] Devansh Axis Jabalpur: Sir ll update u on mnday
[9/4/2017, 12:25] Sumit: Still Waiting.
[9/4/2017, 12:25] Devansh Axis Jabalpur: Sir
[9/4/2017, 12:25] Devansh Axis Jabalpur: Fr d mean time ap ka account freeze krwa rhe h
Then u dont have to pay ny amount even 172 bhi
[9/4/2017, 12:26] Sumit: Ok need to pay 172 for closure that will send once u confirm.
[9/4/2017, 12:27] Devansh Axis Jabalpur: No sir if i ll freeze ur account then u dont have to pay dat also
[9/4/2017, 12:27] Sumit: Ok thanks get it done.)
With this conversation I was assured that the work will be done but when I visited branch in the month of February 2017 and met Branch Manager Mr Amit and miss Neha they both confirmed that the same has not been done but no need to escalate the things as they will get it done again with confirmation from them I have not checked with them but when I contacted Mr Devansh again to send my closure statement he confirmed that the account is still not closed then I surprised to listen this again, and decided to lodge complain against this.
Requesting to resolve this issue with axis bank at the earliest and get rid off me from this pain.
Copy attach
Thanks
Sumit Nigam
M-[protected]

Axis bank has charged me rs. 601.31/- on august 9, 2018 and calls is consolidated dp charge. I do not understand what this charge is for and i haven't even been informed about a charge. I want the bank to refund the amount to me immediately.

How could they charge me without my permission? The bank should atleast inform me before hand and check if i'd like to go ahead with them charging my account. They cant simply take away money from my account without informing me.