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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 327

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T
tusharssit
from Bengaluru, Karnataka
Aug 1, 2018
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Address: Bangalore, Karnataka

I have made imps transaction today (1st Aug 2018) for the amount rs.35000 from my axis account to Canara account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

I contacted axis bank customer care, but no use.
Axis Bank customer support has been notified about the posted complaint.
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    Surendhar bojan
    from Salem, Tamil Nadu
    Aug 1, 2018
    Resolved
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    Resolved

    I received a call from axis bank today. They told me this is for. Card protection.. And they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So they told they cant help me.

    I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..
    Aug 5, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Ihave been getting strange textx from VM_axis bk which pressumably from you.In the text it shows there are dome transactions being done and if i did do those then to ring [protected].When i rang the number it goes to automated mesage asking if i wanted any loan
    Axis Bank Customer Care's response, Aug 1, 2018
    Verified Support
    Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
    Dear Customer,

    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

    Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

    Regards,
    CPP Team
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      Salona Patnaik
      from Bengaluru, Karnataka
      Aug 1, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      I have done a transaction in goalwise on 31st july 2018 and my amount has been deducted from axis bank account but my money has not been reflected in goalwise dashboard and when i have called and ask to goalwise they said it was the problem with the axis bank and due to which the money of rs 5000 has been debited but till now i did not get my money back.
      Sep 11, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 01, 2018
      Axis Bank Customer Care's response
      Hi, sorry for any inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
      Dear sir,
      I have closed my Home Loan Account Number: PHR[protected] by September-2017. Kindly arrange to send the Final Interest certificate for the FY 2017-18 for income tax purpose.The certificate may be mailed at seeni.[protected]@rediffmail.com
      Regards,
      S.Ramachandran
      Mob.No.[protected]
      Axis Bank Customer Care's response, Aug 1, 2018
      Verified Support
      Hi, We are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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        B
        Bhavana ahir
        from Vadodara, Gujarat
        Aug 1, 2018
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        Address: Patan, Gujarat, 1432
        Website: Axisbank

        This for your kind attention in relation with the pending provident fund. I have resigned from axis bank ltd radhanpur branch (1432) gujarat, on 11 /jan/2016 as bde, and worked for 15 days as releaving period. During the time of my resignation, i have complited all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected] my employment id : 114804, joining date: 05/feb/2016, resigned on 24/march 2016
        Please take all necessary steps to the above - mentioned matter and do the needful in priority.
        Requesting your kind consideration for the above.
        Axis Bank customer support has been notified about the posted complaint.
        .. i have account opening for online.. so i didn't customer id . i send the sms to 5676782...so many time i send th email..u deducated the sms chargs..
        i have no customer id for u...
        Axis Bank Customer Care's response, Aug 1, 2018
        Verified Support
        Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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          sanjchak
          from Kolkata, West Bengal
          Jul 31, 2018
          Resolved
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          Resolved

          Address: Howrah, West Bengal, 711313

          I am an account holder o[censored]nited bank of india. Today at 20.03.52 hour i have tried to withdraw rs.10000 from the atm of axis bank situated at sankrail station road, sankrail, howrah, west bengal using my debit card o[censored]nited bank of india. The process completed and money has not came out of the machine but the message came to my mobile that the amount has been withdrawn and my account has been debited with rs.10000/-.

          Please refund my money.
          Sep 3, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 01, 2018
          Axis Bank Customer Care's response
          Hi, Sorry for the trouble faced. We request you to kindly lodge complaint with account holding Bank. Regards, Team Axis Bank.
          E voucher code - [protected].
          Not recieved my gift for booking a FD in Axis Bank in May 2018.
          Already submitted my request in iredeam.com earlier.
          Rajeev Bumb
          Mobile - [protected]
          Email - [protected]@gmail.com
          Axis Bank Customer Care's response, Aug 1, 2018
          Verified Support
          Hi, request you to share your registered mobile number for us to look into the matter. Regards, Team Axis Bank.
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            M
            madhukar36
            from Hubli, Karnataka
            Jul 31, 2018
            Resolved
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            Resolved

            cash deposit error 'notes were retracted'

            Address: Warangal, Andhra Pradesh

            Respected sir/madam..,
            I v. Madhukar one of axis bank customer my customer id:[protected] reg. Mobile no [protected]..
            Today am deposit 10000/- through cash deposit machine at hanamkonda but cash not deposited its show on 'notes left behind '
            Deposited amount denomination is 2000*5
            Deposited machine no : t3rh123501
            Branch :[protected]
            Deposit date : 31/07/2018
            Time: 16:53:05
            So...
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            V
            Vivek Gubbala
            from Mumbai, Maharashtra
            Jul 31, 2018
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            Address: 400063

            Dear Sir,

            We are a genuine customer of Axis Bank Ltd. since last 10 yrs we have 3 accounts with your bank in 3 different branches, our Company/Account names our as below:
            M/s. JAI LAKSHMI CONSTRUCTIONS( SV RD ANDHERI)
            M/s. L V INFRA LLP ( RAM MANDIR, GOREGAON)
            M/s. J L INFRA (DINDOSHI, GOREGAON)

            We have always given your company business in WC insurances and many staff account openings but it is not always possible for our company to open accounts or take insurances frequently. We are not given good services when we have to make our staff salary which is around 100-150 people every month. So for which we are kept aside and told issue with software and our payments get delayed, Which effects our planning and also we loose faith of good service from you guys.We have never had the intention to change the bank but when our work is not done on priority we feel the change is necessary.

            Looking forward on your positive approach regarding our service.

            Thanka & Regards,

            Vivek Gubbala
            Axis Bank customer support has been notified about the posted complaint.
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              K
              kirannaidu
              from Bhimavaram, Andhra Pradesh
              Jul 31, 2018
              Resolved
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              Resolved

              Address: 520012

              Hello axis,
              I've got soiled notes from your atm located at zip code 520012. I have drawn 5, 000 from my andhra bank debit card. After getting my money, i got to know that i received two soiled hundred rupee notes. Depressed with the action. I am also a banking aspirant and knew rules of currency. Also i showed the notes to security camera. I request you to kindly take action to eliminate these kinds of actions by security agencies.
              Sep 3, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2018
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
              Dear sir,
              please find the below mail details, presently there is any toll there. but AXIS bank cut my 60 rs.

              Dear Customer, Your FasTag Account has been debited Rs. 60 for transaction for Vehicle MBJK49BT[protected] at Toll Pampampallam on[protected]T16:45:57. Balance amount in the Account is Rs. 140.
              Axis Bank Customer Care's response, Jul 31, 2018
              Verified Support
              Hi, Thank you for reaching out. Please elaborate your specific concern along with your registered contact details via inbox for us to assist you. We are here to help! Regards, Team Axis Bank.
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                A
                Abdul Kasim
                from Ernakulam, Kerala
                Jul 31, 2018
                Resolved
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                Address: 603103

                Our machine display get damaged and not working. For past two week it not working. It shows some error. And tower signal very poor. So customer get tension and uneasy to wait for its time of signal. So it affects our business. So please what was the cost of it service and please provide immediate resolution for my swipe machine. And get well soon. Thanks.
                Sep 6, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2018
                Axis Bank Customer Care's response
                Hi, we are here to help ! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                  M
                  MUTHUMANI KUMAR
                  from Chennai, Tamil Nadu
                  Jul 31, 2018
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600033

                  NAME : MUTHUMANI KUMAR
                  AXIS BANK A/C NO : [protected]
                  TRANSACTION DATE : 28.07.2018
                  AMOUNT : 3, 064.06
                  Transaction Description : INB/[protected]/FINNOVATION TECH SOLUTIONS
                  my reg. mobilr : [protected]

                  Dear sir,

                  amount debit in my axis bank account via Billdesk payment gateway but still not credit in my Kreditbee loan account

                  please help me to refund

                  thankyou
                  +1 photos
                  Jul 31, 2018
                  Complaint marked as Resolved 
                  Really i am appriciate your very fast action Payment received successfully Thank you very much
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    shubh.rapariya
                    from Bengaluru, Karnataka
                    Jul 31, 2018
                    Resolved
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                    Resolved

                    Address: 411057
                    Website: www.axisbank.com

                    Internet banking of axis bank is the worst service of any bank i have ever used,
                    Server is too slow, i am trying to pay my credit card bill but server is not allowing me to do that, again and again it is navigating to the error page. This is very frustrating. As a customer, i'll never suggest anyone to open an account in axis bank just because of pathetic internet service. Its a request to the network team please try to improve the server and also do the performance testing of this server
                    Sep 3, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2018
                    Axis Bank Customer Care's response
                    Hi, we are here to help ! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                      Veera Pavan Mahesh
                      from Alampur, Telangana
                      Jul 31, 2018
                      Resolved
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                      Resolved

                      Address: YSR, Andhra Pradesh, 516269

                      Dear sir/madam,
                      My name is mandla veera pavan mahesh. I have an axis bank account in rayachoty-kadapa branch as account num: [protected].

                      It is a salaried account opened in 2013 year ending time.
                      I had used it for my salary purpose.
                      But after my job replacement. I didn't use that account for a while. So it had some negative balance (-680).

                      Later i tried to deposit money in it but.. The transaction was unsuccessful..
                      So please kindly activate my account as i need it most
                      And i need it now to have my monthly salary.. Through it..
                      Sep 6, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2018
                      Axis Bank Customer Care's response
                      Hi, the charges levied in your savings account is as per schedule of charges. Please refer this link: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx for more details. Thanks for writing in! Regards, Team Axis Bank.
                      I have already given mobile no which last no is...347080, but when i want to register with axis bank, always shown, this is invalid, but axis bank customer send massage in this no when active my account which is -[protected], name is suvranshu halder, scheme code - SBSDF, PLS register my this mobile no which last no is ...347080
                      Axis Bank Customer Care's response, Jul 31, 2018
                      Verified Support
                      Hi, we are here to help! Request you to share the screenshot of error faced by you so that we may check and assist further. Regards, Team Axis Bank.
                      The ATM in the NGGO Colony, Coimbatore, Tamilnadu was non operative for one week as it's in the main area most of them use it for the cash deposits now we have to travel around 8 km to the base branch for deposit of amount. Please take necessary action in this regard.
                      Axis Bank Customer Care's response, Jul 31, 2018
                      Verified Support
                      Hi, sorry for any inconvenience. We are here to help ! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                        S
                        sandesh kkkkk
                        from Faridabad, Haryana
                        Jul 30, 2018
                        Resolved
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                        Address: Faridabad, Haryana, 121005

                        Dear. Sir/madam

                        I was a transaction on date 25/07/2018 for apply new pen card from rs.106.90
                        But transaction fail and money deduct from my bank account. Please sir/madam check my transaction details

                        Deduct rs.106.90
                        Date.25/07/2018-03:26pm
                        Account no.[protected]
                        Name. A/c holder. Sandesh kumar
                        Email. [protected]@gmail.com
                        Transaction no. Pur/nsdlpan/mumbai/nsdlpan/seq no[protected].
                        +2 photos
                        Aug 31, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2018
                        Axis Bank Customer Care's response
                        Hi, please DM us your registered mobile number to assist you. Regards, Team Axis Bank.
                        Dear sir. My account is 612.rs credit. So tomaro evening time jio recharge. Axis bank internet banking. So my account credit rs 153. For time so total rs 612 credit so please sir my account addit rs 612 Rs
                        Think you

                        My mobile number. [protected]
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                          NitinJuly18
                          from Pune, Maharashtra
                          Jul 29, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411045

                          I have been charged for using axis bank salary account debit card on non axis bank swipe machine that too for fuel surcharge.

                          Date of transaction at the gas station[protected]

                          Transaction amount - rs 447

                          Surcharge debit details from account statement - tips/scg/pos/ato*mauli petro /dt.22-jul-18
                          Surcharge amount - rs 13.19

                          This is cheating on behalf of axis bank and surcharge should be refunded.

                          Desired resolution - refund of the surcharge.
                          Sep 1, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 30, 2018
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                          Jul 31, 2018
                          Updated by NitinJuly18
                          I have been charged for using axis bank salary account debit card on non axis bank swipe machine that too for fuel surcharge.

                          Date of transaction at the gas station[protected]

                          Transaction amount - rs 447

                          Surcharge debit details from account statement - tips/scg/pos/ato*mauli petro /dt.22-jul-18
                          Surcharge amount - rs 13.19

                          This is cheating on behalf of axis bank and surcharge should be refunded.

                          Desired resolution - refund of the surcharge.

                          [protected] is my registered mobile number - i have been swiping same debit card since last 3 years on the same petrol pump for same amount but this is first occurrence when i have been surcharged, earlier i used to get a fuel surcharge waiver but on this instance i have been surcharged, what is the reason for it
                          Verified Support
                          Jul 31, 2018
                          Axis Bank Customer Care's response
                          Hi, we request you to please share the transaction details to check and assist you.Sorry for the trouble.Regards, Team Axis Bank.
                          Jul 31, 2018
                          Updated by NitinJuly18
                          Below are the transaction details

                          23 Jul '18 POS/ATO*MAULI PETROLI/PUNE/220718/11:01 -  447.00
                          26 Jul '18 TIPS/SCG/POS/ATO*MAULI PETRO /DT.22-JUL- -  13.19
                          Jul 31, 2018
                          Updated by NitinJuly18
                          can you please call me to discuss?
                          Aug 01, 2018
                          Updated by NitinJuly18
                          Axis bank - any update?
                          [protected] is my registered mobile number, please sort this out at the earliest and let me know if this will happen again in future as well?
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                            S
                            Simon Subba
                            from Kolkata, West Bengal
                            Jul 29, 2018
                            Resolved
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                            Resolved

                            Address: East Sikkim, Sikkim, 737101
                            Website: Axis bank

                            Dear sir,
                            I would be grateful if your good office could kindly update the customer's 24x7 helpline numbers in all the web pages of axis. I have been trying to call several times for my debit card issue but wrong no is the reply. Axis been very reputed bank around the world must not be so irresponsible.
                            Thank you
                            Yours faithfully
                            Simon subba
                            Gangtok sikkim
                            Sep 6, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 30, 2018
                            Axis Bank Customer Care's response
                            Hi, we are here to help ! Please provide us with details of your concern along with your contact details through a DM. We will get back shortly. Regards, Team Axis Bank.
                            I entered wrong atm pin thrice and msg came card has blocked please unblock the card
                            Dear sir
                            my current account of aglow educations pvt ltd has been freezed due to low balance. please activate that so we can deposit negative balance.

                            thanks
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                              shaik mahammad rafi
                              from Khammam, Telangana
                              Jul 28, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500072

                              Sir i gave my proof whici needed for opening salary account on 16th june2018. Unfortunately i updated my aadhar and submitted new aadhar on 5th july. My salary was debited on that account i requested accountant plz open my account daily from that day but he was ignoring plz kindly open my account sir i hope this will be justify me thank you
                              I am suffering from money plz
                              Hyderabad balanagar branch
                              Sep 2, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 30, 2018
                              Axis Bank Customer Care's response
                              Hi, sorry for any inconvenience. We are here to help ! Pls DM us your contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                              Hello sir
                              Mera naam jadav kanji haribhai he
                              Muje cheque book chahiye lekin me online
                              MOBILE banking se request karta hu to nahi hota he
                              Not eligible your account at this time aisi error aati he
                              Kyaa problem hogi
                              Axis account no [protected]
                              Customer id[protected]
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                                Tharun Babu
                                from Khopoli, Maharashtra
                                Jul 27, 2018
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                                I recieved a call last year with from axis bank for my bank details, telling me its for account verification and rs 1899 was debited from my master card without my permission which was refunded later on. Today, one year later my account was debited again with rs 1899 without my permission. I want to deactivate this subscription and refund the money immediately.
                                Axis Bank customer support has been notified about the posted complaint.
                                Aug 08, 2018
                                Updated by Tharun Babu
                                Hi Mrs Deepali,
                                Its been over 7 days since my deactivation of one assist and still I have not got any update on the refund.Kindly refund the money as soon as possible.
                                Dear Tharun,

                                Greetings from OneAssist...!

                                We deeply regret for the inconvenience caused to you.

                                As per your request, we have cancelled your plan vide service request No. 3401405.

                                The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                Regards,

                                Deepali

                                Team OneAssist
                                Tharun Babu's [Complaint's author] reply, Sep 9, 2018
                                Hi Mrs Deepali,

                                It has been over a month and I have got no reply or any messages about deactivating and refunding the money yet after assuring me that it will reflect in my bank account after 7 or 8 working days.I'am now going to make a formal complaint to axis bank for the inconvenience One assist have cost me.This is very unkind for a consumer solutions company to act unprofessionalally.As stated earlier I want to deactivate one assist service and I want the money which was debited from my bank account unwillingly to be credited as soon as possible.

                                Regards
                                Tharun.
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                                  vineelr
                                  from GUNTUR, Andhra Pradesh
                                  Jul 27, 2018
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                                  Address: Guntur, Andhra Pradesh, 522002

                                  IM D. VINEEL KUMAR, My account number is [protected]. As per the instructions it was mentioned that transctions above rs.1000 will be charged Rs.5 for 4 transctions or above but even when my transction was less than 1000 i have got transction charges deducted from my account and as well as that consolidate charges are being getting deducted from my account. i wish to get clear statement regarding deducted amount in my account transction. if not provided the clear statement for the deduction sever action is going to be taken.
                                  +1 photos
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Roben Joseph
                                    from Mumbai, Maharashtra
                                    Jul 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400071

                                    I’m Roben Joseph hold a credit Card with Axis bank. I had used my credit Card during my marriage Dec 2017 since Jan 2018 I’m jobless and right now My situation is so miserable. I had told collection guys to give me 2 months time to settle the amount but they’re talking to harshly and threatening on my family, using all abusive language. They started calling my church friends n telling abou my credit Card due with correct amount. Why my bank details are being shared to outside person??? Is this a way to do the collections? I’m just asking for 2 month time that’s it.

                                    Felt so bad of takin credit Card from Axis bank. Writhing this letter to consumercomplaint.
                                    Jul 27, 2018
                                    Complaint marked as Resolved 
                                    This complaint is not yet resolved
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
                                    Regards, Team Axis Bank
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                                      A
                                      Ajit Bhagat
                                      from Noida, Uttar Pradesh
                                      Jul 27, 2018
                                      Resolved
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                                      Resolved

                                      Address: 110031

                                      Axis bank associates have done fraud with me in the name of personal loan. they have misused my id proof and other documents. A loan of 10 lacs have been disbursed in my account at ROI of 11.49% without my consent. They have created a fake application form on which they have pasted picture of some other person and have tried to copy my signature on that. It clearly shows the difference from original. After this they have disbursed loan in my account and are now saying that i have to pay additional processing fee if i need to cancel the loan.

                                      Please help in this.
                                      Aug 31, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 30, 2018
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
                                      Regards, Team Axis Bank
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