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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 327

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V
Venkat Amarthi
from Hyderabad, Telangana
Aug 4, 2018
Resolved
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Axis bank debits 1000 rupees from my account withou notifying me proper reason. Since i was trying to get contact with them non of their customer care numbers not working. Dear members don't have account in axis bank. Because you dont know when can the debit whatever amount they want. Axis bank olease make sure that your customers help line are working. I want my 1000 rupees back or proper explanation
Sep 8, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank
Aug 04, 2018
Updated by Venkat Amarthi
[protected]
Verified Support
Aug 08, 2018
Axis Bank Customer Care's response
Hi, request you to DM us your registered mobile number for us to look into the matter. Regards, Team Axis Bank.
Dear sir/madam

This is shridhar vakode
my axis bank a/c no-[protected] debit for one assist rs 1899 date 26/07/2018 servies please refund the amount in my account

thanks and regard
shridhar vakode
I am not receiving any SMS, in my registered mobile. for the transition in my savings bank A/C in your Rash behari Avenue Branch in Kolkata. though I have submitted all the documents required by you as well as paid necessary charges.
Axis Bank Customer Care's response, Aug 8, 2018
Verified Support
Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
When i try to login internet banking it's showing this message
Axis Bank Customer Care's response, Aug 8, 2018
Verified Support
Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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    A
    arunroto
    from Noida, Uttar Pradesh
    Aug 4, 2018
    Resolved
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

    Dear sir/madam

    Reference : credit card number: [protected] and below charges have been levied on my card account as under -

    First of all, i would like to inform you that i have been associated with
    Axis bank for last 1.5 years and having a good and managed relationship with the bank.
    I want your support in removable of the above charges. I have already
    Paid on dated.28.06.18. I am in financial weak position in present payment
    Option to cut down financial burden. I have always been making the
    Payment on time. This time might have been some delay in regularizing the
    Payment to my card account but i have initiated the payment on before time. It
    Has been done before the due date from my side. Kindly consider upon my request and waive off cheque return fee.

    Hoping a fruitful reply from you with a higher expectation.

    Regards
    Arun kumar
    [protected]
    Sep 6, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 04, 2018
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
    Not intrested your bank.
    From past 5 month am not receiving statement properly ... also unable to download form net its showing like date of birth invalid ...
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      Subha Dilip Kumar
      from Durg, Chhattisgarh
      Aug 4, 2018
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      Address: 602024

      Via netbanking i transferred 59500 to my credit card. It got failed and came to home page thrown error. Then i tried to initiate again the payment 59500. Till that i did not receive any debited message. Then payment got successful. 2 times 59500 is been debited from my account. Errored failed transaction they have debited. Let it be it's common. But right from day before day night i am calling customer care to take immediate action to revert my amount. If 1000 of 2000 that's fine i can wait for 7 working days it's 60000, i am in hospital for an operation for that i was having 60000. How will i pay bill? Will axis bank spk with doctor.. Senseless. Emergency customers need to resolved first. Called more than 4 times. Reply is wait for 7 working days, in hospital? #. Worst service ever. I need my money back and i decided to close my both credit card account and debit account. Even will never recommend others for axis bank. I was thinking u have good service it's worst i realised.
      Axis Bank customer support has been notified about the posted complaint.
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        Tamojit Chatterjee
        from Kolkata, West Bengal
        Aug 3, 2018
        Resolved
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        Address: Hooghly, West Bengal

        Ear sir
        I, tamojit chattopadhyay an account holder of this bank in chinsurah branch., west bengaltoday at 11.47 a. M, i got a sms with wrong balance which is almost 30000 rs. Less than my actual balance. Around 4.30 p. M, i went to atm attached to bank and not in order board was there (Which we see very frequently). Naturally i tried to get it clarified from front office through security but since banking transaction time is over, they refused to talk. Accepting that fact i repeatedly requested through the security to once clarify the issue but they refused to clarify and not even ready to talk once and allow me go inside the bank. With a fully drenched and wet condition, i stood outside the gate and told the security until some one comes and clarify i will stand in front of the gate. After standing for sometimes, suddenly one staff namely avik chattaraj (As he told) came out of bank for refreshing himself and seeing my pathetic condition he installed mobile app in my phone with my permission outside the bank and showed the correct balance which is around 30, 000 more than the balance in sms. Being an account holder of reputed organisation i felt extremely harassed and embarrassed by the non-cooperative attitude of your front office employees. Please do the needful and inform me so that other people do not face similar situation.
        Regards
        Tamojit chattopadhyay
        Sep 3, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2018
        Axis Bank Customer Care's response
        Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
        Regards, Team Axis Bank
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          N
          nareshbpatel
          from Ahmedabad, Gujarat
          Aug 3, 2018
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat, 382481
          Website: www.axisbank.com/support

          Sir.

          *card number :
          [protected]/
          [protected]
          Axis bank credit card departments. Ambwadi. Ahmadabad.
          Mr. Anandbhai ampoule
          (Mobile -[protected]) &
          Consumers dial ampoule
          (M : [protected]/[protected])
          Wrong information free credit cards

          So i am call backs & bunch visit
          Dt : 14/05/2018 application for cancel additional charge. Card cancel prose's
          So not properly registered application
          Axis bank login.&
          I am not ped additional charge...

          . So please not homes lones attachments & noc
          Sep 5, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 03, 2018
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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            R
            Rachna Kashwani
            from Delhi, Delhi
            Aug 3, 2018
            Resolved
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            Resolved

            rent agreement is not considered a address proof for correspondence address

            Address: New Delhi, Delhi, 110045

            I have my account in axis bank and i want to update my correspondence address due to change my correspondence address. Now i have a rent agreement as a address proof for correspondence address but branch manager told me that rent agreement is not considered as a address proof i haven't any government address proof of my rented house i have my government address proof of my permanent address now i don't know what should i do for my correspondence...
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            D
            Dhana S
            from Chennai, Tamil Nadu
            Aug 3, 2018
            Resolved
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            Resolved

            Address: 600116

            On july 28th 2018 at 12:09 pm, i used my citi bank card to draw money (Rs.1800) at rajivgandhi nagar, alapakkam, chennai (Terminal id: decn176626), but due to some power issues the money didnt come, but was deducted form my bank account.
            The cctv was functioning well but since there was a power cut the cameras also were not working.
            Please sort out the power issues in future, in case this kind of issues happen.
            Sep 6, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 03, 2018
            Axis Bank Customer Care's response
            Hi, we are here to help ! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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              Neeraj9858
              from Surat, Gujarat
              Aug 3, 2018
              Resolved
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              Address: Valsad, Gujarat, 396195

              I am surendra rai my account no is [protected] i deposit my money 30700 on yesterday but mene machine mai paisaa daala uske count hua uske baad under fuss gaya or network error ho gaya baad mai mera paisa nahi nikla sir pls help me my mobile no is [protected] and machine no is oaprh11103 a machine vapi gunjan, gujarat state mai hai i request u to help sir.
              Sep 3, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Aug 03, 2018
              Updated by Neeraj9858
              I am surendra rai my account no is [protected] i deposit my money 30700 on yesterday but mene machine mai paisaa daala uske count hua uske baad under fuss gaya or network error ho gaya baad mai mera paisa nahi nikla sir pls help me my mobile no is [protected] and machine no is oaprh11103 a machine vapi gunjan, gujarat state mai hai i request u to help sir. Sir bank mai gaya bank manager bola bank kaa folt nahi hai mera 7 tarik ko loan emi bhurna hai uske liye mene paisaa daala thaa sir wah machine bhi axis bank kaa property hai to mera paisa fuss gaya aap socho mai loan kaise bhurungaa sir pls help
              Verified Support
              Aug 03, 2018
              Axis Bank Customer Care's response
              Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly.
              Regards, Team Axis Bank
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                Tejas Mandavkar
                from Pune, Maharashtra
                Aug 2, 2018
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                Address: Pune, Maharashtra, 411046

                Dear Sir/ Madam,
                I have utilized ur bank credit card with full limit and paid full amounts so many times in past 3 years but tody I got a messege saying my credit limit is decreased by Rs.60000.
                I want to know why this act was done by bank ???
                I didn't paid full amounts with interest in past 3 years ??? If I am paying full amount and full interest instead of increasing you are decreasing my credit limit, is it right ???
                If it is a bank policy to nahee like this with a customer, then please tell me the process to discontinue your banks credit card service...

                Purely non professional act done By bank...

                Awaiting for your reply...

                Thanks n regards,
                Tejas S.M.
                Mob.[protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  B
                  Beetee
                  from Delhi, Delhi
                  Aug 2, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110059

                  Sir/ madam

                  Today, date 01/08/2018, i got a call from axis bank, offering me one assist service, i first thought that it was a bank procedure, and debited rs 1899 from my account ending with 714041.
                  A few minutes later i realised that it was the service that i dont really need at the moment, i tried to call back the phone numeber provided to me through sms i. E [protected] but in vain.

                  Now i really wanted to deactivate this 'one assist' sevice from my account and refund the money deducted from my account.

                  Please consider my request to deactivate this service and refund rs 1899/- at your earliest.

                  Relationship number is 5000281
                  Sep 5, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2018
                  Axis Bank Customer Care's response
                  Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                  Aug 02, 2018
                  Updated by Beetee
                  My contact no. is [protected]
                  Dear Thang Liana,

                  Greetings from OneAssist!

                  We are sorry for the trouble you have faced. Your request for membership cancellation is under process with vide Service Request number 3425058, you will receive the refund of amount Rs 1899/- credited in your bank account within 5 to 7 working days. Appreciate your patience in interim.

                  Regards,

                  Deepali

                  Team OneAssist.
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                    T
                    tusharssit
                    from Bengaluru, Karnataka
                    Aug 1, 2018
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                    Address: Bangalore, Karnataka

                    I have made imps transaction today (1st Aug 2018) for the amount rs.35000 from my axis account to Canara account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

                    I contacted axis bank customer care, but no use.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Surendhar bojan
                      from Salem, Tamil Nadu
                      Aug 1, 2018
                      Resolved
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                      Resolved

                      I received a call from axis bank today. They told me this is for. Card protection.. And they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So they told they cant help me.

                      I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Ihave been getting strange textx from VM_axis bk which pressumably from you.In the text it shows there are dome transactions being done and if i did do those then to ring [protected].When i rang the number it goes to automated mesage asking if i wanted any loan
                      Axis Bank Customer Care's response, Aug 1, 2018
                      Verified Support
                      Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                      Dear Customer,

                      Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                      Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                      Regards,
                      CPP Team
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                        S
                        Salona Patnaik
                        from Bengaluru, Karnataka
                        Aug 1, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        I have done a transaction in goalwise on 31st july 2018 and my amount has been deducted from axis bank account but my money has not been reflected in goalwise dashboard and when i have called and ask to goalwise they said it was the problem with the axis bank and due to which the money of rs 5000 has been debited but till now i did not get my money back.
                        Sep 11, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2018
                        Axis Bank Customer Care's response
                        Hi, sorry for any inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                        Dear sir,
                        I have closed my Home Loan Account Number: PHR[protected] by September-2017. Kindly arrange to send the Final Interest certificate for the FY 2017-18 for income tax purpose.The certificate may be mailed at seeni.[protected]@rediffmail.com
                        Regards,
                        S.Ramachandran
                        Mob.No.[protected]
                        Axis Bank Customer Care's response, Aug 1, 2018
                        Verified Support
                        Hi, We are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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                          Bhavana ahir
                          from Vadodara, Gujarat
                          Aug 1, 2018
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                          Address: Patan, Gujarat, 1432
                          Website: Axisbank

                          This for your kind attention in relation with the pending provident fund. I have resigned from axis bank ltd radhanpur branch (1432) gujarat, on 11 /jan/2016 as bde, and worked for 15 days as releaving period. During the time of my resignation, i have complited all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected] my employment id : 114804, joining date: 05/feb/2016, resigned on 24/march 2016
                          Please take all necessary steps to the above - mentioned matter and do the needful in priority.
                          Requesting your kind consideration for the above.
                          Axis Bank customer support has been notified about the posted complaint.
                          .. i have account opening for online.. so i didn't customer id . i send the sms to 5676782...so many time i send th email..u deducated the sms chargs..
                          i have no customer id for u...
                          Axis Bank Customer Care's response, Aug 1, 2018
                          Verified Support
                          Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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                            sanjchak
                            from Kolkata, West Bengal
                            Jul 31, 2018
                            Resolved
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                            Resolved

                            Address: Howrah, West Bengal, 711313

                            I am an account holder o[censored]nited bank of india. Today at 20.03.52 hour i have tried to withdraw rs.10000 from the atm of axis bank situated at sankrail station road, sankrail, howrah, west bengal using my debit card o[censored]nited bank of india. The process completed and money has not came out of the machine but the message came to my mobile that the amount has been withdrawn and my account has been debited with rs.10000/-.

                            Please refund my money.
                            Sep 3, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 01, 2018
                            Axis Bank Customer Care's response
                            Hi, Sorry for the trouble faced. We request you to kindly lodge complaint with account holding Bank. Regards, Team Axis Bank.
                            E voucher code - [protected].
                            Not recieved my gift for booking a FD in Axis Bank in May 2018.
                            Already submitted my request in iredeam.com earlier.
                            Rajeev Bumb
                            Mobile - [protected]
                            Email - [protected]@gmail.com
                            Axis Bank Customer Care's response, Aug 1, 2018
                            Verified Support
                            Hi, request you to share your registered mobile number for us to look into the matter. Regards, Team Axis Bank.
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                              madhukar36
                              from Hubli, Karnataka
                              Jul 31, 2018
                              Resolved
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                              Resolved

                              cash deposit error 'notes were retracted'

                              Address: Warangal, Andhra Pradesh

                              Respected sir/madam..,
                              I v. Madhukar one of axis bank customer my customer id:[protected] reg. Mobile no [protected]..
                              Today am deposit 10000/- through cash deposit machine at hanamkonda but cash not deposited its show on 'notes left behind '
                              Deposited amount denomination is 2000*5
                              Deposited machine no : t3rh123501
                              Branch :[protected]
                              Deposit date : 31/07/2018
                              Time: 16:53:05
                              So...
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                              Vivek Gubbala
                              from Mumbai, Maharashtra
                              Jul 31, 2018
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                              Address: 400063

                              Dear Sir,

                              We are a genuine customer of Axis Bank Ltd. since last 10 yrs we have 3 accounts with your bank in 3 different branches, our Company/Account names our as below:
                              M/s. JAI LAKSHMI CONSTRUCTIONS( SV RD ANDHERI)
                              M/s. L V INFRA LLP ( RAM MANDIR, GOREGAON)
                              M/s. J L INFRA (DINDOSHI, GOREGAON)

                              We have always given your company business in WC insurances and many staff account openings but it is not always possible for our company to open accounts or take insurances frequently. We are not given good services when we have to make our staff salary which is around 100-150 people every month. So for which we are kept aside and told issue with software and our payments get delayed, Which effects our planning and also we loose faith of good service from you guys.We have never had the intention to change the bank but when our work is not done on priority we feel the change is necessary.

                              Looking forward on your positive approach regarding our service.

                              Thanka & Regards,

                              Vivek Gubbala
                              Axis Bank customer support has been notified about the posted complaint.
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                                kirannaidu
                                from Bhimavaram, Andhra Pradesh
                                Jul 31, 2018
                                Resolved
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                                Resolved

                                Address: 520012

                                Hello axis,
                                I've got soiled notes from your atm located at zip code 520012. I have drawn 5, 000 from my andhra bank debit card. After getting my money, i got to know that i received two soiled hundred rupee notes. Depressed with the action. I am also a banking aspirant and knew rules of currency. Also i showed the notes to security camera. I request you to kindly take action to eliminate these kinds of actions by security agencies.
                                Sep 3, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 31, 2018
                                Axis Bank Customer Care's response
                                Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                                Dear sir,
                                please find the below mail details, presently there is any toll there. but AXIS bank cut my 60 rs.

                                Dear Customer, Your FasTag Account has been debited Rs. 60 for transaction for Vehicle MBJK49BT[protected] at Toll Pampampallam on[protected]T16:45:57. Balance amount in the Account is Rs. 140.
                                Axis Bank Customer Care's response, Jul 31, 2018
                                Verified Support
                                Hi, Thank you for reaching out. Please elaborate your specific concern along with your registered contact details via inbox for us to assist you. We are here to help! Regards, Team Axis Bank.
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                                  Abdul Kasim
                                  from Ernakulam, Kerala
                                  Jul 31, 2018
                                  Resolved
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                                  Resolved

                                  Address: 603103

                                  Our machine display get damaged and not working. For past two week it not working. It shows some error. And tower signal very poor. So customer get tension and uneasy to wait for its time of signal. So it affects our business. So please what was the cost of it service and please provide immediate resolution for my swipe machine. And get well soon. Thanks.
                                  Sep 6, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help ! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                                    MUTHUMANI KUMAR
                                    from Chennai, Tamil Nadu
                                    Jul 31, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600033

                                    NAME : MUTHUMANI KUMAR
                                    AXIS BANK A/C NO : [protected]
                                    TRANSACTION DATE : 28.07.2018
                                    AMOUNT : 3, 064.06
                                    Transaction Description : INB/[protected]/FINNOVATION TECH SOLUTIONS
                                    my reg. mobilr : [protected]

                                    Dear sir,

                                    amount debit in my axis bank account via Billdesk payment gateway but still not credit in my Kreditbee loan account

                                    please help me to refund

                                    thankyou
                                    Jul 31, 2018
                                    Complaint marked as Resolved 
                                    Really i am appriciate your very fast action Payment received successfully Thank you very much
                                    Axis Bank customer support has been notified about the posted complaint.
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