Axis Bank Complaints & Reviews

Address: 600090

Dear sir,

I tried to book a IRCTC train ticket through IRCTC website. In the payment gateway I paid through Axis UPI. Money was deducted from my account. But, the payment page became "Struck". Neither my ticket was booked nor I got refund. Please provide Refund ASAP.

I tried to book a IRCTC train ticket through IRCTC website. In the payment gateway I paid through Axis UPI. Money was deducted from my account. But, the payment page became "Struck". Neither my ticket was booked nor I got refund. Please provide Refund ASAP.

Axis Bank customer support has been notified about the posted complaint.

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Chetan0077

from Mumbai, Maharashtra

Aug 31, 2018

Hello,
I am chetan teware, 5000 rs debited from my account at 28/08/2018 8.14pm. Please resolve my problem as soon as possible.

Thanks
Chetan teware

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Address: 122051

My personal loan no - PPR[protected] and emi date is 5 th every month, so please change this emi date from 5 th every month to 11 th every month, this is due to we are getting the salary every month 10 th so please change the emi date, otherwise i could not clear the loan amount every month. So please kindly change my emi date to 11th of every month. Kindly request you to look into this as soon as possible.

Axis Bank customer support has been notified about the posted complaint.

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K lite
Shop no. 02 pushp niwas near bank of baroda unr-421001 maharashtra, india.
Mob. No.:[protected] tel. :[protected] email id: [protected]@gmail.com
Date : 30/08/2018
To,
The manager,
Axis bank, navi mumbai – 400708.

Sub. : request for closing of my bank a/c no. [protected] & card swip machine of k lite.

Dear sir,

I manohar duseja have the above current a/c no.[protected] & mid [protected] and for a/c dealling with your branch, due to losses in my above business i have closed my business from jan, 2018.
So, i request your honour to wave panalty if any, we request you to collect the card swip machine at earliest.

Thanking you.

Sep 30, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please share your registered contact details. We will revert shortly. Regards, Team Axis Bank.

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Address: Surat, Gujarat, 395001

My money of rs.8500 with 17*500= 8500 being deposied into deposit machine - at axis bank with machine no - bprh158601 on 24/08/2018 at 15:07:36 time response - notes were retracted. Tried to contact branch 100 times... No progress. Can i please be provided with appropriate information? Till today.

Helpline and branch is just non scene, in helpline number /; [protected] this number we are calling but there no option of cdm why they are telling us to call.

Name : deep
Number : [protected]

Axis Bank customer support has been notified about the posted complaint.

Sep 05, 2018

Updated by ps37 Dear user,

Your customer case helpline not even having the option of CDM machine if there is issue so as I am advocate I doing FIR on this branch and send you the copy .

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I received a call from axis bank today. They told me this is for card protection. With out my permission they took my 1899rs from my debit card. When i told them i don't want to activate it they said it's compulsory. I want to deactivate this service and get my money back.
Please resolve this issue... These services should be to help customers and optional rather than a policy to earn money.

Sep 30, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.

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Address: Nellore, Andhra Pradesh, 524001

I have applied for a home loan in axix bank 1 month ago. i have signed on agreement as well. At time of loan processing they said there was no processing fee and now they are saying that that offer has gone and they are asking 10k plus GST as processing fee.

1. Will AXIS bank took more than a month to process home loan ?

2. At time i applied, processing fee is 999 only. now they are asking 10k + GST
is it fair ?

I hope you understand my concern and please help me regarding this.

Thanks in advance,
Sainath.

Oct 5, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please inbox us your contact number and we will get back shortly.
Regards, Team Axis Bank

Verified Support

Aug 31, 2018

Axis Bank Customer Care's response Hi, we request you to confirm the location of Axis Bank loan center where you had applied for Home loan. Regards, Team Axis Bank

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sai116116

from Hyderabad, Telangana

Aug 31, 2018

My contact number : [protected]

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I kalyan babu recently open asap account but i don have to reach the debit card, at the time of apply virtual card sorry for the mistake, so plz rectify the problm and send a physical card... My account number is [protected]... My card number is [protected].. My branch ifcs code : utib0001111.. So plz send as early as possible my physical debit card...

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2LiZado Regards, Team Axis Bank.

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Address: Ernakulam, Kerala, 682001

I am not receiving swiped amount of my swiping machine more than one year.

After swiping we are receiving a mail saying see below.

"dear sir/madam,
Please find attached the un-settled statement for your reference.
The credit towards these transaction will be processed after the settlement.
Regards,
Axis bank ltd.
Merchant services business
Please note: this is a system generated mail please do not reply."

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Axis Bank Customer Care's response Hi, sorry for any inconvenience. We are here to help ! Please share your contact details via Inbox so that we may assist you at the earliest. Regards, Team Axis Bank.

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Have made neft transaction from axis bank account to other bank beneficiary account.

But the transaction has status “amount debited and request posted to rbi” for past two days.

Kindly resolve this issue by crediting or debiting back to my account.

Provided further information below,

The receipt no is 9maw61xt1158
The utr no is axmb182358*

Please resolve the issue and make payment

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank

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Punya Prasad Rizal

from Ranaghat, West Bengal

Aug 29, 2018

I had placed an application to AXis Bank for cancellation of my Cradit Card on 09 05 2018, but Cradit Card is not block by the Axis bank .why not public works is not working. last four digits of card : 3123

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Address: Chennai, Tamil Nadu

Website: Axis Bank

I opted for axis bank salary account by september 2016. We filled the application form and the other account formalities were done directly at our office premises.

I nowhere opted for demat account and i explicitly mentioned the banking personal who coordinated the formalities that i am not interested in demat account. I received phone call regarding the same, i reiterated again that i was not interested in the demat account offering.

I have turned down all the request seeking for demat account. I have explicitly informed them that i am not interested in demat account. Nowhere on earth i was looking for demat services with axis bank as i am already maintaining account in zerodha

Now i am seeing charges has been levied from my account for demat account services which i noway opted for.

This is completely irresponsible from axis bank where nowhere i agreed for demat account. I declined the offer and i explicitly mentioned them that i don't need of axis demat account as i completely aware of the yearly service charge.

This is a breach of trust from axis bank. Please provide me valid justification.

I hope to process my request as earliest and expect valid response. Thanks for the blunder from a leading private bank in india. I want my amount which were forged to be refunded.

I have raised the complaint with axis bank, initially they said they will close the account in two days. They were not responding properly for a month. And out of the blue, now they are saying that i have opted for demat account feature. They haven't furnished the proof when i asked for one.

Whenever i asked to close the account, they were reluctant to process the request and keep the account open. I don't know how much time you need to close the request.

This is very horrible, brutal worst blunder from axis bank in opening demat account against my request. And the corresponding response is very pathetic, very worst.

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, sorry for any inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

Aug 29, 2018

Updated by MariVenkataKrishnan dp.[protected]@axisbank.com
Fri, Jul 27, 6:38 PM

Dear Venkat,
Sorry for the inconvenience caused to you.
I have initiated a reuest regarding closure of demat account with reference number 43559728 this will be resolved in 2 working days.

dp.[protected]@axisbank.com
Mon, Jul 30, 1:46 PM

Dear Mr. Rajendran,
Thank you for your email. Please accept our apologies for the delay in responding to your query. I understand your concern regarding demat account closure and charges.

As per the revert from our concerned team for reference number 43559728. Your demat account request is in pending status.

I kindly request you to wait for another 01 working day.

dp.[protected]@axisbank.com
Wed, Aug 1, 6:14 PM
Dear Mr. Rajendran,

Thank you for your email. Please accept our apologies for the delay in responding to your query. I understand your concern regarding demat account closure and charges.

As per the revert from our concerned team for reference number 43559728. Your demat account request is in pending status.

I request your patience and co-operation is highly appreciated.

dp.[protected]@axisbank.com
Mon, Aug 27, 11:54 AM (1 day ago)

Dear Mari,
I apologize for the inconvenience caused to you. I understand your concern regarding demat account closure.

As per the revert from our team with reference number 43559728 We wish to inform you that your demat account no. [protected] has been opened on the basis of duly filled and signed, 3-in-1 application form, submitted by you, at the time of demat account opening and thus, the charges levied to you, is as per the Schedule of charges, signed by you, alongwith the application form.

dp.[protected]@axisbank.com
Aug 27, 2018, 3:25 PM (1 day ago)
Dear Mari,
I apologize for the inconvenience caused to you. I understand your concern regarding demat account.

I have initiated a request with reference number 44304514 this will be resolved in 2 working days.

Just go through the above responses from Axis bank support

Aug 29, 2018

Updated by MariVenkataKrishnan I want my amount refunded for the service which i said to your banking professional which i don' need.

I am fed up with the service. Kindly initiate my savings account closure as well from your end.

Aug 29, 2018

Updated by MariVenkataKrishnan No response from your side even after DM to you.

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Address: Visakhapatnam, Andhra Pradesh, 530045

Dear sir
This is mr anish thatichetti holding a axis bank account [protected] sir i have opened my account as my brother has referred to open axis bank account as they provide good service. I have opened this account in july 2018 i was issued an atm which was functional for few days and later got blocked to withdraw cash. I intimated the same issue to tollfree care and personally visited bank for three to four times on the same issue they were not able to fix this issue since two weeks i am suffering lot of problem due to lack of cash. Today 28.08.2018 personally went to withdraw cash using cheque leaf even this service was not functional. I am too fed up with the services of the axis bank branch mvp colony visakhapatnam i have never seen this kind of branch and service i am really irate and want to withdraw my services with axis bank by cancelling my account. No proper assistance and vague services from the branch made me to take this action. My advice to the bank is to make sure that you engage customer service oriented executives and well versed executives at major branches. Over all i hate 100% the services of mvp axis bank branch
Thanking you
Anish thatichetti

Oct 2, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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Address: Indore, Madhya Pradesh, 452016

Dear Sir,
My name varun Kumar jain I applied home loan from axis bank. also informed my all scenario to axis bank executive-Seller have loan account from "Nanda Nagar Sah sang maryadit" loan amount near about=3, 80000 after that told by bank executive bank disbursement two Part 1st is 3, 80000 for sanstha account remaining seller account.Now bank told all fees deduct after that told by executive and Axis bank Manager I have pay only full payment only seller account. Seller or buyer you will decide your are pay sanstha all amount 3, 80000.if I have amount =3, 80000 amount so why should I take loan.
I will able to take loan amount axis branch because he told me Loan disbursement Two Part 1st is- Nanda nagar & 2nd is seller amount. now axis bank change is commitment kindly help me.
and revert my Processing fees=11800 and stamp duty charge=4500

Thanks & Regards=
Varun Kumar Jain
([protected]@gmail.com)

Sep 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

Aug 29, 2018

Updated by varun030688 Dear Axis Team,
My mail id = [protected]@gmail.com
My contact no.= [protected]
you can contact any time.

Aug 29, 2018

Updated by varun030688 Dear Axis Team,
My Complaint no. close without any contact= 16448209

Aug 29, 2018

Updated by varun030688 Dear Axis Team,
My loan application no.= 8442171
I have given complete home process amount deduction day by day
1=date 16/07/2018 by check =2950 (application no.= 8442171)
2 =date 24/07/2018 by NEFT TX (NEFT/MB/AXMB[protected]/KRIPAL) =4500 (Your executive account)
3 = date 26/07/2018 by Check ( Cresai Charges of varun Kumar jain) =118
4= date 26/07/2018 by Check (PF chages of Varun Kumar Jain ) = 5310
5= date 30/.07/2018 by NEFT (NEFT/MB/AXMB[protected]/KRIPAL) =3540
This is total amount deduct by your team after that told amount deduct.when intial you commit to YOU make DD to two part 1st is "NANDA NAGAR SAH SANG MARYADIT" AND second one seller name why should you change your comment after take total fees deduction. I want my total amount reverse in my account.
That's not my fault this is your team fault.
When amount not disburse so why your executive take Stamp duty charge= 4500
after told me your DD will not 2 part.
Please revert my money as soon as Possible.

This is very bad service given by AXIS bank...

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Address: Hanumangarh, Rajasthan, 335513

Without my permission, the Axis bank has opened my policy, or now the bank is saying that the mail has been merged or is now doing anything.
Without the permission of the client, nothing can be done without the bank, but again without my permission, the staff of the axis opened my 5646 policy.
If the bank did not give my refund, then I would take refuge in the consumer forum
my contact number [protected] email sushil.[protected]@gmail.com

Axis Bank customer support has been notified about the posted complaint.

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Address: 560006

Hi - my account has been credit freeze without any notice from the bank. I have maintained minimum balance throughout. My salary account should have been turned into saving account. Please unfreeze my account so i could use it.
Im current out of the country and will not be able to head to the bank to resolve this issue.
Blocking an account without any notice is unjustifiable.

Sep 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, we request you to visit your nearest Axis Bank branch to enable us to assist you in this regard. Thanks for writing in! Regards, Team Axis Bank.

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Address: Tiruvallur, Tamil Nadu, 600060

Website: Indian customer complaint

Refund the amont of 2049/-
I am a axis bank credit card holder. On last one year there was an unauthorized transaction of rs.2049/- in favor of ecpp assistance service, which i had never subscribed too. How can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same. Otherwise i will take legal action against you.
Please contact me:
Waiting for your reply.
Mohan k
Mobile [protected]

Sep 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Aug 27, 2018

Updated by mohan rkm refund the amont of 2049/-
i am a Axis Bank credit card holder. On last one year there was an unauthorized transaction of Rs.2049/- in favor of ECPP Assistance Service, which I had never subscribed too. how can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as I am not at all interested in the same.Otherwise I will take legal action against you.
Please contact me:
Waiting for your reply.
Mohan k
MOBILE [protected]

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, request you to share your concern here https://bit.ly/2L3PdBe for information on the charges on your credit card. Regards, Team Axis Bank.

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C

chhote kumar tiwari

from Kolkata, West Bengal

Aug 28, 2018

Sir
i opened account in axis bank 09/08/2018 .I received account number but I have not got debit card now and no any massage related debit card.
Name-chhote kumar tiwari
Account no-[protected]
IFSC code -UTIB0003453
branch -Dumran, buxar, bihar
mob-[protected]

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Axis Bank Customer Care's response, Aug 28, 2018

Verified Support

Hi, We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

A

Arockia Rajan

from Mumbai, Maharashtra

Aug 28, 2018

My Loan EMI has been rejeceted by axis bank for 6 months but i make the payment on time.

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Axis Bank Customer Care's response, Aug 28, 2018

Verified Support

Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

D

danielenterprises

from Gurgaon, Haryana

Aug 28, 2018

I request already submitted in axis bank every month deducte payment in my current account but you haven't solve my problem other wise we will close my current account.

with Regards,
kanchan
[protected]

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CPP Group India Customer Care

Sep 12, 2018

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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Address: 560026

I have made imps transaction on 24 aug '18 for the amount rs.5400 from my axis account to vijaya bank account. The amount got debited from my account but the beneficiary account is not credited.
It shows me transaction status to "suspect"
We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
Tra. Description.: imps/p2a/[protected]/[protected]vijb0001407
Axis bank account no: [protected]

Sep 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, please check the status of the fund transfer under ‘Transaction Status’ inquiry tab. In case the status shows as ‘failed’, you can initiate a new transaction. In case the status shows as ‘in process/successful’, we request you to wait for one working day. Regards, Team Axis Bank.

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H

Hazrat Ansari

from Noida, Uttar Pradesh

Aug 28, 2018

Name of Account-Hazrat Ansari
Account No-[protected]
Registration mobile number-[protected]
ATM machine id- APCN39707/4638.
Company of ATM- Axis Bank
Debited Date- 27/08/2018.

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Address: 641004

Xis bank provides a very big support to customer for having suffered. Why because there is no customer obsession with their bank. There is no online customer support pretty much not well. Nobodies are not ready for answering/support to customers queries.

I am getting the personal loan from them in last year. Still, i am fighting with them to change my emi date. Not yet received any confirmation/suggestion to change my date.in that case, i need to submit my emi date changing request thru person in loan section of axis bank, in this scenario, some problems are having to the customer. If the customer is not availed in his hometown, how he went to the branch & change the date. It is not so far. So i request please accept the request thru mail from customer & do the best for us. Still, i paid the amount with the penalty charges only. We are getting the loan from the bank for emergency/ unconditional situation only, if the banks are doing like this how can we tolerate. Honour to say this-types of banks are sucking the middle-class people's blood heartless. Now i got a new issue for lien charges from them. Amount of rs. 22k how can i accept & do the favour to the bank. The team, please help me if there is any chance to raise the complaint in consumer board i can.

Sep 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, sorry for any inconvenience. We are here to help ! Please share your contact details so that we may assist you at the earliest. Regards, Team Axis Bank.

Aug 27, 2018

Updated by Sasisaran My contact number is [protected], but please make a call after 6PM

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R

Rama Chindam

from Manuguru, Telangana

Aug 28, 2018

I have credited money through deposit machine in my account 3 days back but the money not credit to my account. Already two days completed.
But still now i didnot get the solution.
Please as soon as solve my problem.
When I will get the money.

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A

akshaya ravi

from Bengaluru, Karnataka

Aug 28, 2018

I would like to cancel the one assist subscription and want the refund of subscription amount
The subscription was activated within minutes even without any proper confirmation or message

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Address: Mumbai City, Maharashtra, 400104

Dear sir

My name is shashank kalidas patwardhan, resident of republic of india / maharahstra / mumbai

Self has availed a personal loan from axis bank (Account number [protected]) due to some unavoidable circumstances i have missed my paying the emi for the month august, resulting to which the recovery agents have started harassing me, in spite of telling them that the emi would be paid along with your penalty charges, in spite of this they have not stopped calling and started sending their recovery agents to the residence with a prior intimation of a phone call, this kind of behaviour has resulted to me suffering from mental harassment

Also let me bring to your notice the bank is not suppose to harass their clients on bank holiday yet their agents left no stone unturned and kept on harassing me

I would like your intervention and let axis bank know this kind of a in human behaviour is not acceptable

Thanking you

Yours sincerely

Shashank kalidas patwardhan

Oct 11, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, Sorry for the trouble. We request you to make the complete payment to avoid collection calls. Regards, Team Axis Bank

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Hi,

My name is suman, recently i have received a credit card bill of 1 lakh (Against personal loan). Whenver i am asking for loan documents (Agreement copy) axis bank is not providing with my document. If i login with my axis bank account i do not see any loan pending or loan accounts., which create a lot of suspense to the loan conditions. I have made complains many time but nothing happend so far. As per the axis bank customer care my loan number is [protected].
Looking for your immediate attention and reply towards my issue.

Regards,

Sep 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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Please don't go with axis bank fast tag.in my case, they have not even send any information on the kyc updation on my account, now when i called the customer care for the issue of recharging my account, and got a response as i belong to non kyc category and the monthly limit is 1000. And to update it, i will have to visit the branch.

I am in the middle of a journey towards my native and i want to recharge it for 700 urgently, that also i am unable to do it now coz of it and left me on the national highway.

Pathetic service. If they would have communicated atleast via an alert, i would have done it before my journey plan.

Please don't go for it and such a pathetic customer service : (

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, as per RBI guidelines on KYC norms, customer identification documents are to be periodically updated in the bank’s records, in addition to the KYC carried out at the time of opening the account to avoid any restriction being placed in the account. We request you to arrange for the needful to activate your account. Sorry for the trouble. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 328

irctc refund deducted

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due date change in loan emi

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request for closing swipe machine of k lite

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axis bank cash stuck in deposit machine

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oneassist

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regarding home loan processing fee

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physical debit card issue

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not receiving payments

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amount debited and request posted to rbi

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opened demat account against my request

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vague services

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axis home loan

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without my permission m

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credit freeze - account number 914010041157902

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expo

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transfer issue

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personal loan complaints

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unnecessary / unwanted harassment from axis bank

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personal loan number 0002549555

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fast tag

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