Axis Bank Complaints & Reviews

Address: 411057

Website: www.axisbank.com

Internet banking of axis bank is the worst service of any bank i have ever used,
Server is too slow, i am trying to pay my credit card bill but server is not allowing me to do that, again and again it is navigating to the error page. This is very frustrating. As a customer, i'll never suggest anyone to open an account in axis bank just because of pathetic internet service. Its a request to the network team please try to improve the server and also do the performance testing of this server

Sep 3, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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Address: YSR, Andhra Pradesh, 516269

Dear sir/madam,
My name is mandla veera pavan mahesh. I have an axis bank account in rayachoty-kadapa branch as account num: [protected].

It is a salaried account opened in 2013 year ending time.
I had used it for my salary purpose.
But after my job replacement. I didn't use that account for a while. So it had some negative balance (-680).

Later i tried to deposit money in it but.. The transaction was unsuccessful..
So please kindly activate my account as i need it most
And i need it now to have my monthly salary.. Through it..

Sep 6, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

Axis Bank Customer Care's response Hi, the charges levied in your savings account is as per schedule of charges. Please refer this link: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx for more details. Thanks for writing in! Regards, Team Axis Bank.

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Suvranshu Halder

from Badlapur, Maharashtra

Jul 31, 2018

I have already given mobile no which last no is...347080, but when i want to register with axis bank, always shown, this is invalid, but axis bank customer send massage in this no when active my account which is -[protected], name is suvranshu halder, scheme code - SBSDF, PLS register my this mobile no which last no is ...347080

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Axis Bank Customer Care's response, Jul 31, 2018

Verified Support

Hi, we are here to help! Request you to share the screenshot of error faced by you so that we may check and assist further. Regards, Team Axis Bank.

S

Sivasan12

from Salem, Tamil Nadu

Jul 31, 2018

The ATM in the NGGO Colony, Coimbatore, Tamilnadu was non operative for one week as it's in the main area most of them use it for the cash deposits now we have to travel around 8 km to the base branch for deposit of amount. Please take necessary action in this regard.

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Axis Bank Customer Care's response, Jul 31, 2018

Verified Support

Hi, sorry for any inconvenience. We are here to help ! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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Address: Faridabad, Haryana, 121005

Dear. Sir/madam

I was a transaction on date 25/07/2018 for apply new pen card from rs.106.90
But transaction fail and money deduct from my bank account. Please sir/madam check my transaction details

Deduct rs.106.90
Date.25/07/2018-03:26pm
Account no.[protected]
Name. A/c holder. Sandesh kumar
Email. [protected]@gmail.com
Transaction no. Pur/nsdlpan/mumbai/nsdlpan/seq no[protected].

Aug 31, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

Axis Bank Customer Care's response Hi, please DM us your registered mobile number to assist you. Regards, Team Axis Bank.

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Mahendra Vishewakarama

from Raipur, Chhattisgarh

Jul 31, 2018

Dear sir. My account is 612.rs credit. So tomaro evening time jio recharge. Axis bank internet banking. So my account credit rs 153. For time so total rs 612 credit so please sir my account addit rs 612 Rs
Think you

My mobile number. [protected]

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Address: Pune, Maharashtra, 411045

I have been charged for using axis bank salary account debit card on non axis bank swipe machine that too for fuel surcharge.

Date of transaction at the gas station[protected]

Transaction amount - rs 447

Surcharge debit details from account statement - tips/scg/pos/ato*mauli petro /dt.22-jul-18
Surcharge amount - rs 13.19

This is cheating on behalf of axis bank and surcharge should be refunded.

Desired resolution - refund of the surcharge.

Sep 1, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

Jul 31, 2018

Updated by NitinJuly18 I have been charged for using axis bank salary account debit card on non axis bank swipe machine that too for fuel surcharge.

Date of transaction at the gas station[protected]

Transaction amount - rs 447

Surcharge debit details from account statement - tips/scg/pos/ato*mauli petro /dt.22-jul-18
Surcharge amount - rs 13.19

This is cheating on behalf of axis bank and surcharge should be refunded.

Desired resolution - refund of the surcharge.

[protected] is my registered mobile number - i have been swiping same debit card since last 3 years on the same petrol pump for same amount but this is first occurrence when i have been surcharged, earlier i used to get a fuel surcharge waiver but on this instance i have been surcharged, what is the reason for it

Verified Support

Jul 31, 2018

Axis Bank Customer Care's response Hi, we request you to please share the transaction details to check and assist you.Sorry for the trouble.Regards, Team Axis Bank.

Jul 31, 2018

Updated by NitinJuly18 Below are the transaction details

23 Jul '18 POS/ATO*MAULI PETROLI/PUNE/220718/11:01 -  447.00
26 Jul '18 TIPS/SCG/POS/ATO*MAULI PETRO /DT.22-JUL- -  13.19

Jul 31, 2018

Updated by NitinJuly18 can you please call me to discuss?

Aug 01, 2018

Updated by NitinJuly18 Axis bank - any update?

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N

NitinJuly18

from Pune, Maharashtra

Jul 31, 2018

[protected] is my registered mobile number, please sort this out at the earliest and let me know if this will happen again in future as well?

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Address: East Sikkim, Sikkim, 737101

Website: Axis bank

Dear sir,
I would be grateful if your good office could kindly update the customer's 24x7 helpline numbers in all the web pages of axis. I have been trying to call several times for my debit card issue but wrong no is the reply. Axis been very reputed bank around the world must not be so irresponsible.
Thank you
Yours faithfully
Simon subba
Gangtok sikkim

Sep 6, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please provide us with details of your concern along with your contact details through a DM. We will get back shortly. Regards, Team Axis Bank.

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Sudheerkumar Maddineni

from Narayanavanam, Andhra Pradesh

Jul 31, 2018

I entered wrong atm pin thrice and msg came card has blocked please unblock the card

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pankajyoti

from Motihari, Bihar

Jul 31, 2018

Dear sir
my current account of aglow educations pvt ltd has been freezed due to low balance. please activate that so we can deposit negative balance.

thanks

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Address: Hyderabad, Andhra Pradesh, 500072

Sir i gave my proof whici needed for opening salary account on 16th june2018. Unfortunately i updated my aadhar and submitted new aadhar on 5th july. My salary was debited on that account i requested accountant plz open my account daily from that day but he was ignoring plz kindly open my account sir i hope this will be justify me thank you
I am suffering from money plz
Hyderabad balanagar branch

Sep 2, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Axis Bank Customer Care's response Hi, sorry for any inconvenience. We are here to help ! Pls DM us your contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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Kanji Jadav Kishan Barot

from Surat, Gujarat

Jul 31, 2018

Hello sir
Mera naam jadav kanji haribhai he
Muje cheque book chahiye lekin me online
MOBILE banking se request karta hu to nahi hota he
Not eligible your account at this time aisi error aati he
Kyaa problem hogi
Axis account no [protected]
Customer id[protected]

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I recieved a call last year with from axis bank for my bank details, telling me its for account verification and rs 1899 was debited from my master card without my permission which was refunded later on. Today, one year later my account was debited again with rs 1899 without my permission. I want to deactivate this subscription and refund the money immediately.

Axis Bank customer support has been notified about the posted complaint.

Aug 08, 2018

Updated by Tharun Babu Hi Mrs Deepali,
Its been over 7 days since my deactivation of one assist and still I have not got any update on the refund.Kindly refund the money as soon as possible.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 30, 2018

Dear Tharun,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 3401405.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

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Tharun Babu's [Complaint's author] reply, Sep 9, 2018

Hi Mrs Deepali,

It has been over a month and I have got no reply or any messages about deactivating and refunding the money yet after assuring me that it will reflect in my bank account after 7 or 8 working days.I'am now going to make a formal complaint to axis bank for the inconvenience One assist have cost me.This is very unkind for a consumer solutions company to act unprofessionalally.As stated earlier I want to deactivate one assist service and I want the money which was debited from my bank account unwillingly to be credited as soon as possible.

Regards
Tharun.

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Address: Guntur, Andhra Pradesh, 522002

IM D. VINEEL KUMAR, My account number is [protected]. As per the instructions it was mentioned that transctions above rs.1000 will be charged Rs.5 for 4 transctions or above but even when my transction was less than 1000 i have got transction charges deducted from my account and as well as that consolidate charges are being getting deducted from my account. i wish to get clear statement regarding deducted amount in my account transction. if not provided the clear statement for the deduction sever action is going to be taken.

Axis Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400071

I’m Roben Joseph hold a credit Card with Axis bank. I had used my credit Card during my marriage Dec 2017 since Jan 2018 I’m jobless and right now My situation is so miserable. I had told collection guys to give me 2 months time to settle the amount but they’re talking to harshly and threatening on my family, using all abusive language. They started calling my church friends n telling abou my credit Card due with correct amount. Why my bank details are being shared to outside person??? Is this a way to do the collections? I’m just asking for 2 month time that’s it.

Felt so bad of takin credit Card from Axis bank. Writhing this letter to consumercomplaint.

Jul 27, 2018

Complaint marked as Resolved

This complaint is not yet resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

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Address: 110031

Axis bank associates have done fraud with me in the name of personal loan. they have misused my id proof and other documents. A loan of 10 lacs have been disbursed in my account at ROI of 11.49% without my consent. They have created a fake application form on which they have pasted picture of some other person and have tried to copy my signature on that. It clearly shows the difference from original. After this they have disbursed loan in my account and are now saying that i have to pay additional processing fee if i need to cancel the loan.

Please help in this.

Aug 31, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

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Address: Tiruvannamalai, Tamil Nadu, 606601

My name is arvind jain. I have a account in axis bank.On 27 july 2017 time 12.30 pm i sent my staff to deposit some amount. My staff met assistant manager regarding deposit of amount. But assistant manager rejected my staff proposal. The reason was deposit amount is 100 rupee note. But what can i do i can deposit whatever amount i have in my hand right. Then assistant manager rejected and told my staff to meet manager. Then manager also rejected saying it will take more time counting your money so you come some other day. Is this the way they treat a reputed company in town? i felt so bad and insulted. Then i asked my staff to come back. I was worried because of the risk bringing back cash from bank is high. So i request to take necessary action against axis bank tiruvannamalai branch as soon as possible. I felt so bad that i decided to surrender my account.

Axis Bank customer support has been notified about the posted complaint.

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Sir,
Last month before 22nd, one of your dealer in shine (name akash) called me and said that there is an interview for axis bank. First round will be telephonic interview. For that he ask me to pay 2500rupees and he told me that it is refundable. Then one person (name:Ashish Roy ., he told me that he is the HR of axis bank) conducted the interview and told me that I'm selected. Then after 2, 3 days again they called me and inform...

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Address: Kolkata, West Bengal

Website: [email protected]

Iam axis bank account holder my account no[protected] 33421 axis bank baguihati & other account no [protected]axisbank airportbranch but my account money transper 130000 (One lac thirty thousand) othersaccount[protected] account holder name nanas kumer das only involve bankmanager&other stap help so i amvery happy if you helf me as early as possible

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 27, 2018

Verified Support

Hi, Request you to share the registered contact details via DM for us to look into it. Regards Team Axis Bank.

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Address: Hyderabad, Telangana

I received a call from axis bank. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

Aug 30, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - http://bit.ly/2Bd1XUj Regards, Team Axis Bank.

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CPP Group India Customer Care

Aug 1, 2018

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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@

@chinna

from Hyderabad, Telangana

Aug 16, 2018

Membership number- 2453300

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I have a personal loan and home loan with axis bank. No pending emi yet. I am getting lot's of reminder calls from axis bank. I am totally fed up with this. They usually call at my office time. It is really irritating. I was having a loan with citibank earlier, that experience was peaceful. If this harassment continues, maybe i will have to transfer the loan to someone other banks.

Axis Bank customer support has been notified about the posted complaint.

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I am annamma abraham i am using axis bank atm situated at samkranthi near kottayam medical college kottayam district kerala state on 22/07/2018 sunday 11 o clock. I try to withdraw 10000 (Ten thousand) rupees, the process on going, suddenly the power cut and machine is stop. I wait 25 minutes infront of the machine then power is coming and machine on re boot it take 15 minutes but my cash not get me. Machine then normal condition i try to withdraw 3000 rs that time. I get 3000 thosand only. I check balane i am shocked rs 10000 and rs 3000 debited my account. How to get my 10000 rs. What i do
Please do further process to return my money
My a/c no. [protected]
Bank. Kottayam district co operative bank.
Mob. [protected]
My son email.. [protected]@gmail.com

Aug 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

Axis Bank Customer Care's response Hi, we request you to liaise with your account holding Bank in the referred matter. Sorry for the trouble. Regards, Team Axis Bank

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Address: Pune, Maharashtra, 411041

Kartik chandwania
10 jul
To axbmbd
Hi team,

My name is kartik chandwania and i was using a credit card from your bank in year 2008.

I am looking to do a settlement i can pay rs - 10000/- to clear of my due.

Below are the details that i have of my credit card.

Account number: [protected]
Date opened:[protected]
Name: kartik chandwania
Pan number: ahapc7324a
Dob:[protected]

Kindly check if this can be settle or please let me know the correct contact details of dept that i can contact.

91 [protected]
[protected]@gmail.com

Aug 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

Aug 23, 2018

Updated by Kartik Chandwania Please contact me on week days after 3 PM

+91 [protected]
+91 [protected]

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Dear axis team,
My name is vikas gulab pawar, my credit card no. Is [protected], i have taken home loan from axis, so axis provided me 0 zeo charges credit, as on date i never used it, but i saw on app there are charges for me, i called to call center they said that on 2.4.2018 choose card protection plan, i remember i got call on that day & i always said i am not interested & don't any charge for me for any plan. Pl. Check call records on that day. Finally i never paid for that & i want to closed my credit card account for life time. Pl see in this matter & revert asap. I have called & chat with your customer care for many times, no any response for the same.
Thanks,
Vikas pawar
[protected]

Aug 6, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Aug 1, 2018

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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Address: Ludhiana, Punjab

Hi

Refund on amount 898 has been initiated By amazon team on[protected] via transactions id [protected], but same in not reflecting against my card no ending 5305********3421. Please help to sort this payment issue as iam not geeting any kind of support from amazon team, as per amazon team i should by resolved by axis bank team, please help and update me once issue closed.

Sep 8, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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Address: Ernakulam, Kerala

I have recieved a call from axis bank... Its a fraud activity... U people took 1899 rs frm my acount... I need my money... Back.. As soon as possible... My name acount name is amritha mathew... And my.. Acount number ends with 7721... And my ifsc code is... Utib0000081... And my relationship number is 4929597... I need my money back... Plz do some fair work for... Me... Axis bank

Aug 25, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jul 25, 2018

Updated by Ammu Ammus I have recieved a call from axis bank...its a fraud activity ...u people took 1899 rs frm my acount...i need my money...back..as soon as possible...my name acount name is Amritha Mathew...and my..acount number ends with 7721...and my ifsc code is...UTIB0000081...and my relationship number is 4929597...i need my money back...plz do some fair work for...me...axis bank

Verified Support

Jul 25, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - http://bit.ly/2Bd1XUj Regards, Team Axis Bank.

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A

Abhimanyu senapati

from Kuchaiburi, Odisha

Jul 25, 2018

I had been wrongly transfer Rs 1, 00, 000 to account no [protected] from my current account no [protected] on 12.07.2018 through mobile app.please check and do the needful. kindly refund the amount as early as possible to my account no [protected] .

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Axis Bank Customer Care's response, Jul 25, 2018

Verified Support

Hi, we request you to visit any of our nearest branch and raise request to recall incorrect NEFT transfer made by you. Sorry for the trouble. Regards, Team Axis Bank.

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 328

internet banking network

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my frozen account activation

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money deduct but transaction fail

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fuel surcharge on non axis bank swipe machine

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helpline phone no issue

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my salary account did not open from 45 days

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deactivate one assist subscription and refund the money.

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issue regarding my amount.

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axis bank collection agency harassing

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fraud in personal loan

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I m complaining about not accepting deposit cash

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refund the amount

bank manager involve negligence payment other account

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regarding money has debited from my account

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lots of reminder calls and messages

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atm cash withdrawal problem

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existing axis bank credit card settlement

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credit card charges issue

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amazon refund regarding issue

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debited 1899 rs from my account without my permission

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