Axis Bank Complaints & Reviews

Address: Ernakulam, Kerala, 682001

I am not receiving swiped amount of my swiping machine more than one year.

After swiping we are receiving a mail saying see below.

"dear sir/madam,
Please find attached the un-settled statement for your reference.
The credit towards these transaction will be processed after the settlement.
Regards,
Axis bank ltd.
Merchant services business
Please note: this is a system generated mail please do not reply."

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Axis Bank Customer Care's response Hi, sorry for any inconvenience. We are here to help ! Please share your contact details via Inbox so that we may assist you at the earliest. Regards, Team Axis Bank.

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Have made neft transaction from axis bank account to other bank beneficiary account.

But the transaction has status â€œamount debited and request posted to rbiâ€ for past two days.

Kindly resolve this issue by crediting or debiting back to my account.

Provided further information below,

The receipt no is 9maw61xt1158
The utr no is axmb182358*

Please resolve the issue and make payment

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank

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Punya Prasad Rizal

from Ranaghat, West Bengal

Aug 29, 2018

I had placed an application to AXis Bank for cancellation of my Cradit Card on 09 05 2018, but Cradit Card is not block by the Axis bank .why not public works is not working. last four digits of card : 3123

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Address: Chennai, Tamil Nadu

Website: Axis Bank

I opted for axis bank salary account by september 2016. We filled the application form and the other account formalities were done directly at our office premises.

I nowhere opted for demat account and i explicitly mentioned the banking personal who coordinated the formalities that i am not interested in demat account. I received phone call regarding the same, i reiterated again that i was not interested in the demat account offering.

I have turned down all the request seeking for demat account. I have explicitly informed them that i am not interested in demat account. Nowhere on earth i was looking for demat services with axis bank as i am already maintaining account in zerodha

Now i am seeing charges has been levied from my account for demat account services which i noway opted for.

This is completely irresponsible from axis bank where nowhere i agreed for demat account. I declined the offer and i explicitly mentioned them that i don't need of axis demat account as i completely aware of the yearly service charge.

This is a breach of trust from axis bank. Please provide me valid justification.

I hope to process my request as earliest and expect valid response. Thanks for the blunder from a leading private bank in india. I want my amount which were forged to be refunded.

I have raised the complaint with axis bank, initially they said they will close the account in two days. They were not responding properly for a month. And out of the blue, now they are saying that i have opted for demat account feature. They haven't furnished the proof when i asked for one.

Whenever i asked to close the account, they were reluctant to process the request and keep the account open. I don't know how much time you need to close the request.

This is very horrible, brutal worst blunder from axis bank in opening demat account against my request. And the corresponding response is very pathetic, very worst.

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, sorry for any inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

Aug 29, 2018

Updated by MariVenkataKrishnan dp.[protected]@axisbank.com
Fri, Jul 27, 6:38 PM

Dear Venkat,
Sorry for the inconvenience caused to you.
I have initiated a reuest regarding closure of demat account with reference number 43559728 this will be resolved in 2 working days.

dp.[protected]@axisbank.com
Mon, Jul 30, 1:46 PM

Dear Mr. Rajendran,
Thank you for your email. Please accept our apologies for the delay in responding to your query. I understand your concern regarding demat account closure and charges.

As per the revert from our concerned team for reference number 43559728. Your demat account request is in pending status.

I kindly request you to wait for another 01 working day.

dp.[protected]@axisbank.com
Wed, Aug 1, 6:14 PM
Dear Mr. Rajendran,

Thank you for your email. Please accept our apologies for the delay in responding to your query. I understand your concern regarding demat account closure and charges.

As per the revert from our concerned team for reference number 43559728. Your demat account request is in pending status.

I request your patience and co-operation is highly appreciated.

dp.[protected]@axisbank.com
Mon, Aug 27, 11:54 AM (1 day ago)

Dear Mari,
I apologize for the inconvenience caused to you. I understand your concern regarding demat account closure.

As per the revert from our team with reference number 43559728 We wish to inform you that your demat account no. [protected] has been opened on the basis of duly filled and signed, 3-in-1 application form, submitted by you, at the time of demat account opening and thus, the charges levied to you, is as per the Schedule of charges, signed by you, alongwith the application form.

dp.[protected]@axisbank.com
Aug 27, 2018, 3:25 PM (1 day ago)
Dear Mari,
I apologize for the inconvenience caused to you. I understand your concern regarding demat account.

I have initiated a request with reference number 44304514 this will be resolved in 2 working days.

Just go through the above responses from Axis bank support

Aug 29, 2018

Updated by MariVenkataKrishnan I want my amount refunded for the service which i said to your banking professional which i don' need.

I am fed up with the service. Kindly initiate my savings account closure as well from your end.

Aug 29, 2018

Updated by MariVenkataKrishnan No response from your side even after DM to you.

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Address: Visakhapatnam, Andhra Pradesh, 530045

Dear sir
This is mr anish thatichetti holding a axis bank account [protected] sir i have opened my account as my brother has referred to open axis bank account as they provide good service. I have opened this account in july 2018 i was issued an atm which was functional for few days and later got blocked to withdraw cash. I intimated the same issue to tollfree care and personally visited bank for three to four times on the same issue they were not able to fix this issue since two weeks i am suffering lot of problem due to lack of cash. Today 28.08.2018 personally went to withdraw cash using cheque leaf even this service was not functional. I am too fed up with the services of the axis bank branch mvp colony visakhapatnam i have never seen this kind of branch and service i am really irate and want to withdraw my services with axis bank by cancelling my account. No proper assistance and vague services from the branch made me to take this action. My advice to the bank is to make sure that you engage customer service oriented executives and well versed executives at major branches. Over all i hate 100% the services of mvp axis bank branch
Thanking you
Anish thatichetti

Oct 2, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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Address: Indore, Madhya Pradesh, 452016

Dear Sir,
My name varun Kumar jain I applied home loan from axis bank. also informed my all scenario to axis bank executive-Seller have loan account from "Nanda Nagar Sah sang maryadit" loan amount near about=3, 80000 after that told by bank executive bank disbursement two Part 1st is 3, 80000 for sanstha account remaining seller account.Now bank told all fees deduct after that told by executive and Axis bank Manager I have pay only full payment only seller account. Seller or buyer you will decide your are pay sanstha all amount 3, 80000.if I have amount =3, 80000 amount so why should I take loan.
I will able to take loan amount axis branch because he told me Loan disbursement Two Part 1st is- Nanda nagar & 2nd is seller amount. now axis bank change is commitment kindly help me.
and revert my Processing fees=11800 and stamp duty charge=4500

Thanks & Regards=
Varun Kumar Jain
([protected]@gmail.com)

Sep 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

Aug 29, 2018

Updated by varun030688 Dear Axis Team,
My mail id = [protected]@gmail.com
My contact no.= [protected]
you can contact any time.

Aug 29, 2018

Updated by varun030688 Dear Axis Team,
My Complaint no. close without any contact= 16448209

Aug 29, 2018

Updated by varun030688 Dear Axis Team,
My loan application no.= 8442171
I have given complete home process amount deduction day by day
1=date 16/07/2018 by check =2950 (application no.= 8442171)
2 =date 24/07/2018 by NEFT TX (NEFT/MB/AXMB[protected]/KRIPAL) =4500 (Your executive account)
3 = date 26/07/2018 by Check ( Cresai Charges of varun Kumar jain) =118
4= date 26/07/2018 by Check (PF chages of Varun Kumar Jain ) = 5310
5= date 30/.07/2018 by NEFT (NEFT/MB/AXMB[protected]/KRIPAL) =3540
This is total amount deduct by your team after that told amount deduct.when intial you commit to YOU make DD to two part 1st is "NANDA NAGAR SAH SANG MARYADIT" AND second one seller name why should you change your comment after take total fees deduction. I want my total amount reverse in my account.
That's not my fault this is your team fault.
When amount not disburse so why your executive take Stamp duty charge= 4500
after told me your DD will not 2 part.
Please revert my money as soon as Possible.

This is very bad service given by AXIS bank...

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Address: Hanumangarh, Rajasthan, 335513

Without my permission, the Axis bank has opened my policy, or now the bank is saying that the mail has been merged or is now doing anything.
Without the permission of the client, nothing can be done without the bank, but again without my permission, the staff of the axis opened my 5646 policy.
If the bank did not give my refund, then I would take refuge in the consumer forum
my contact number [protected] email sushil.[protected]@gmail.com

Axis Bank customer support has been notified about the posted complaint.

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Address: 560006

Hi - my account has been credit freeze without any notice from the bank. I have maintained minimum balance throughout. My salary account should have been turned into saving account. Please unfreeze my account so i could use it.
Im current out of the country and will not be able to head to the bank to resolve this issue.
Blocking an account without any notice is unjustifiable.

Sep 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, we request you to visit your nearest Axis Bank branch to enable us to assist you in this regard. Thanks for writing in! Regards, Team Axis Bank.

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Address: Tiruvallur, Tamil Nadu, 600060

Website: Indian customer complaint

Refund the amont of 2049/-
I am a axis bank credit card holder. On last one year there was an unauthorized transaction of rs.2049/- in favor of ecpp assistance service, which i had never subscribed too. How can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same. Otherwise i will take legal action against you.
Please contact me:
Waiting for your reply.
Mohan k
Mobile [protected]

Sep 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Aug 27, 2018

Updated by mohan rkm refund the amont of 2049/-
i am a Axis Bank credit card holder. On last one year there was an unauthorized transaction of Rs.2049/- in favor of ECPP Assistance Service, which I had never subscribed too. how can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as I am not at all interested in the same.Otherwise I will take legal action against you.
Please contact me:
Waiting for your reply.
Mohan k
MOBILE [protected]

Verified Support

Aug 28, 2018

Axis Bank Customer Care's response Hi, request you to share your concern here https://bit.ly/2L3PdBe for information on the charges on your credit card. Regards, Team Axis Bank.

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C

chhote kumar tiwari

from Kolkata, West Bengal

Aug 28, 2018

Sir
i opened account in axis bank 09/08/2018 .I received account number but I have not got debit card now and no any massage related debit card.
Name-chhote kumar tiwari
Account no-[protected]
IFSC code -UTIB0003453
branch -Dumran, buxar, bihar
mob-[protected]

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Axis Bank Customer Care's response, Aug 28, 2018

Verified Support

Hi, We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

A

Arockia Rajan

from Mumbai, Maharashtra

Aug 28, 2018

My Loan EMI has been rejeceted by axis bank for 6 months but i make the payment on time.

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Axis Bank Customer Care's response, Aug 28, 2018

Verified Support

Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

D

danielenterprises

from Gurgaon, Haryana

Aug 28, 2018

I request already submitted in axis bank every month deducte payment in my current account but you haven't solve my problem other wise we will close my current account.

with Regards,
kanchan
[protected]

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CPP Group India Customer Care

Sep 12, 2018

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

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Address: 560026

I have made imps transaction on 24 aug '18 for the amount rs.5400 from my axis account to vijaya bank account. The amount got debited from my account but the beneficiary account is not credited.
It shows me transaction status to "suspect"
We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
Tra. Description.: imps/p2a/[protected]/[protected]vijb0001407
Axis bank account no: [protected]

Sep 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, please check the status of the fund transfer under ‘Transaction Status’ inquiry tab. In case the status shows as ‘failed’, you can initiate a new transaction. In case the status shows as ‘in process/successful’, we request you to wait for one working day. Regards, Team Axis Bank.

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H

Hazrat Ansari

from Noida, Uttar Pradesh

Aug 28, 2018

Name of Account-Hazrat Ansari
Account No-[protected]
Registration mobile number-[protected]
ATM machine id- APCN39707/4638.
Company of ATM- Axis Bank
Debited Date- 27/08/2018.

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Address: 641004

Xis bank provides a very big support to customer for having suffered. Why because there is no customer obsession with their bank. There is no online customer support pretty much not well. Nobodies are not ready for answering/support to customers queries.

I am getting the personal loan from them in last year. Still, i am fighting with them to change my emi date. Not yet received any confirmation/suggestion to change my date.in...

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Address: 641004

Hello team,

I had a personal loan from axis bank, i paid my emi from my salary account once it was credited. I regularly paid my loan emi after due only why because of my salary date. My salary credited on 7th of every month only. Nobodies are considering the same after my request also.in that time i had some medical expenses so that i cannot able pay my last month due (July). I paid the due on aug month. Also, i paid for...

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Address: Mumbai City, Maharashtra, 400104

Dear sir

My name is shashank kalidas patwardhan, resident of republic of india / maharahstra / mumbai

Self has availed a personal loan from axis bank (Account number [protected]) due to some unavoidable circumstances i have missed my paying the emi for the month august, resulting to which the recovery agents have started harassing me, in spite of telling them that the emi would be paid along with your penalty charges, in spite of this they have not stopped calling and started sending their recovery agents to the residence with a prior intimation of a phone call, this kind of behaviour has resulted to me suffering from mental harassment

Also let me bring to your notice the bank is not suppose to harass their clients on bank holiday yet their agents left no stone unturned and kept on harassing me

I would like your intervention and let axis bank know this kind of a in human behaviour is not acceptable

Thanking you

Yours sincerely

Shashank kalidas patwardhan

Oct 11, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, Sorry for the trouble. We request you to make the complete payment to avoid collection calls. Regards, Team Axis Bank

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Hi,

My name is suman, recently i have received a credit card bill of 1 lakh (Against personal loan). Whenver i am asking for loan documents (Agreement copy) axis bank is not providing with my document. If i login with my axis bank account i do not see any loan pending or loan accounts., which create a lot of suspense to the loan conditions. I have made complains many time but nothing happend so far. As per the axis bank customer care my loan number is [protected].
Looking for your immediate attention and reply towards my issue.

Regards,

Sep 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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Please don't go with axis bank fast tag.in my case, they have not even send any information on the kyc updation on my account, now when i called the customer care for the issue of recharging my account, and got a response as i belong to non kyc category and the monthly limit is 1000. And to update it, i will have to visit the branch.

I am in the middle of a journey towards my native and i want to recharge it for 700 urgently, that also i am unable to do it now coz of it and left me on the national highway.

Pathetic service. If they would have communicated atleast via an alert, i would have done it before my journey plan.

Please don't go for it and such a pathetic customer service : (

Sep 29, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Axis Bank Customer Care's response Hi, as per RBI guidelines on KYC norms, customer identification documents are to be periodically updated in the bank’s records, in addition to the KYC carried out at the time of opening the account to avoid any restriction being placed in the account. We request you to arrange for the needful to activate your account. Sorry for the trouble. Regards, Team Axis Bank

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This is to inform axis bank that hey should stop exploiting people like this.
I have two accounts link to the same customer id[protected] and have been maintaining money in my accounts which is close to 20000. I was out of india for 3 months and now when i am back i can see that close to are 2000 has been deducted from account. I called the customer care and they are i need to maintain the balance in my account ending with 70 not in the account ending with 87.
This is how axis bank is minting money.
I want my money back.

Axis Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411038

I have a loan from your bank. But due to medical emergencies not able pay emi on time.. On this time i am paying all payments time to time but your collection exe. (Aparna kamble and mr. Mohsin) using abusive languages to me and my wife. I have all screenshots of messeges and call recordings... Now i am decided to police station and lodge a compliant against this executives and bank

Axis Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411041

Hi Team,

My name is kartik chandwania and i was using a credit card from your bank in year 2008.

I am looking to do a settlement i can pay rs - 10000/- to clear of my due.

Below are the details that i have of my credit card.

Account number: [protected]
Date opened: 06/02/2008
Name: kartik chandwania
Pan number: ahapc7324a
Dob:02/11/1985

Kindly check if this can be settle or please let me know the correct contact details of dept that i can contact.

My Contact Details are
+91 [protected]
+91 [protected]

You can contact me any time after 3 PM.

Thanks,
Kartik Chandwania

Sep 24, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Axis Bank Customer Care's response Hi, we request you to reach out to our Phone Banking Centre on [protected]/[protected] and our executive will assist you in this regard. Sorry for the trouble. Regards, Team Axis Bank.

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[email protected]

from Bengaluru, Karnataka

Aug 24, 2018

How to unblock axis bank visa debit card

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Address: Hyderabad, Andhra Pradesh, 500046

I have ordered 2 products worth rs. 500 from amazon on 14th august. Money has been deducted from my account but product order is not placed. I have spoken to amazon customer service about the money deduction. But they told that it is an issue from bank side and the amount was stuck in gateway. So please check the issue of refund of money into my account.

Sep 23, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please share with us your registered contact details. We will revert shortly. Regards, Team Axis Bank.

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Rekha Divvi

from Calicut, Kerala

Aug 23, 2018

Please check the issue

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Address: 560076

I have been complaining (By visiting personally to the itpl branch - whitefield - bangalore) saying that i am not receiving otps in my cell phone inbox for any online transactions i make - i am only using ' on call otp'.

I wonder why this is not resolved. Every time i go the bank they say otps are generated without any issues... But i never said otp's are not generated... I am saying that i do not receive them.

I am receiving otps from all other portals - expect from axisbank.

Today when i have visited the branch again, i am asked to produce the evidence that otps are not generated... Seems they need screen shot of my messages on phone... This is ridiculous... How can i share the screen shot of all the messages that i do not want to share with all? There may be some personal messages which i do not want to share...!!! And i wonder why they not believing me when i say otps are not received??? The way i am treated in the branch (By mr. Manoj - acting branch manager - [protected]@axisbank. Cm) is very bad and sad. Instead o[censored]nderstanding the issue and pains customer is going through the way he was talking is not at all acceptable. Should he be given any training in talking to customers??? May be it is an opportunity for improvement.

This issue is lingering for a looooong time... High time for someone to intervene and resolve this issue.

Please make sure that someone who has competency to understand and resolve this issue to talk to me. I can provide all the details. Thank you.

Regards,
Murali deepala
[protected]

Sep 23, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Aug 23, 2018

Updated by MDeepala Manager's name is Abhijeet and not Manoj...my bad.

Verified Support

Aug 23, 2018

Axis Bank Customer Care's response Hi, we request you to confirm the transaction details for which the OTP is not received. Regards, Team Axis Bank

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S@wati

from Dehra Dun, Uttarakhand

Aug 23, 2018

I placed an order on Myntra app on 11 Aug, 2018 and cancelled it in sometime. The refund has already been initiated from Myntra app but i haven't recieved the amount yet. The bank has not processed the amount in my account. Please refund the amount asap and see into this seriously.

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Address: Gurdaspur, Punjab, 143519

Website: www.consumercomplaints.in

My mom has govt salary account in ur bank (Dhariwal branch, punjab). She want to withdrawl some money. But bank staff is not supporting her. They are saying without cheque book they cant give money to her. Then she ask to issue cheque book.. They said they already couriered cheque book and atm card.. But we didnt receive.. Is it compulsary we have cheque book to get our money.. We are very disapointed from ur bank and specially from staff.

Sep 23, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Axis Bank Customer Care's response Hi, we are here to help! Please dm us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

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Kasturi S Prakash

from Bengaluru, Karnataka

Aug 24, 2018

They called me and told it was for verification and directly dey deducted money so I want refund of 1800/- without our knowledge how can they deduct such a huge amount and dey told dey Wil send some number via email but I dint receive anythg of dat sort it's scam Nd spoiling bank name as well

Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 323

not receiving payments

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amount debited and request posted to rbi

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opened demat account against my request

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vague services

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axis home loan

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without my permission m

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credit freeze - account number 914010041157902

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expo

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transfer issue

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personal loan complaints

I have lien charges in my axis savings account

unnecessary / unwanted harassment from axis bank

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personal loan number 0002549555

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fast tag

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axis bank is a fraudulent bank

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regarding personal loan collection

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existing credit card account

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I am complaining about money deduction.

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otps are not received a/c 5296160003530155

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can't withdraw my money

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