Axis Bank Complaints & Reviews

Address: New Delhi, Delhi, 110075

I paid mcd fee for dog licence through my yes bank online . After pin feed it showed transaction failed I checked from yes bank who confirmed that money debited
I rang Axis Bank it guided to pay again and previous transaction will be refunded by my banker. I paid again but both bank kept passing on each other. Yes bank says Axis bank claimed both while Axis bank says go to yes bank. Complaints bank my banker replied axis bank did not accept refund of double payments

Oct 30, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your contact number and we will get back shortly.
Regards, Team Axis Bank

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I have properly resigned with letter signed by my supervisor still not receive the relieving letter. Kindly Help. Name Rahil Kapoor / Deppt = Credit Card. Tried to request bank HR / CEO but not get any satisfactory answer. kindly see the letter attached I have properly mention my LWD.

Supervisor Name = Manoj Nair

Letter attached for reference.

Axis Bank customer support has been notified about the posted complaint.

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S

shekhar235

from Hyderabad, Telangana

Sep 26, 2018

Hi, my account has been freezed/blocked. home branch is in Rajasthan and i am currently residing in Telangana. Help line number is not working. what should i do now.I think due to kyc update. now it has been updated. when my account will be unfrozen?

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Address: Vadodara, Gujarat, 390010

Website: Consumer forum, jago grahak, aapki samasya, gujarat court

Dear sir/madam,

Sorry to inform am regular client of axis bank.. Working as zonal head - projects, heading entire west zone including gujarat. I have recommended axis to even our company and selected for salary ac with axis few years back.
But i beg to say that have deposited money in my newly opened business ac with my wife name m/s shree saiinfratech and without any information axis have deducted money without any prior mail intimation or phone information... Deducted approx 4900/- from my deposited amount of 1, 00, 000/. And when complained, only getting assurance since months that entire deducted amount will be reimbursed very soon but till date nothing imbursed and no proper response from concern area manager too.
Pls see to it and help be in getting imbursed my entire deducted amount of approx 4900/-.

Regards,

Preens sharma
W/o raja anil sharma
Vadodara
[protected].

Oct 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

Axis Bank Customer Care's response Hi, we request you to visit the following link to get clarification on charges levied: https://bit.ly/2o02YoS. Regards, Team Axis Bank.

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M

Milankayal

from Kolkata, West Bengal

Sep 26, 2018

I'm Milan kayal. I've a salary account with Axis Bank. My Debit card was expired on July, 2018. But still I've not received new card from them. I really don't know. How can I get the Card.

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Address: Basti, Uttar Pradesh, 272163

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 36, 990.59

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i m also a non-paid student but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
V amit kumar

Nov 1, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

Axis Bank Customer Care's response Hi, we have taken up your concern with our relevant team and will get back to you within 48 working hours. Sorry for the trouble. Regards, Team Axis Bank

Verified Support

Oct 01, 2018

Axis Bank Customer Care's response Hi, we wish to inform you that the necessary checks have been done from our end and request for settlement has been sent to our Collections Manager - Mr Sunny Budhiraja. Request you to reach out to him on [protected] to seek further clarification. Sorry for the trouble faced. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q. Regards, Team Axis Bank.

Oct 06, 2018

Updated by mt_verma How do I reach out to the Collection Manager - Mr Sunny Budhiraja

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D

Deepu Deep

from Noida, Uttar Pradesh

Sep 25, 2018

A/c no [protected] amunt 117000 cdma machine no BPRH158901 BARCH HUDSON LANE DELHI 110009 PLZ CHEK MY PAYMENT AND RESVED TO A/C

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Deepu Deep's reply, Sep 21, 2018

sir Camplan no send

S

sudhakar.r rajendhiran

from Namagiripettai, Tamil Nadu

Sep 26, 2018

Sir, my card no is [protected]. I paid full payments. Please request NOC.

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sudhakar.r rajendhiran's reply, Sep 18, 2018

Please find the attached payment receipt. Please request NOC.

sudhakar.r rajendhiran's reply, Sep 18, 2018

Request Noc

Axis Bank Customer Care's response, Oct 1, 2018

Verified Support

Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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Address: Bangalore, Karnataka

Dear axis bank team,

This is regret to inform you that, i am one of the axis bank customer my card num-[protected] i have settled my credit card on year 2017 i have not received my credit card noc letter from bank side till now i have not got any information from bank side. I have not got any letter from axis bank still my card not closed from bank side now. Kindly send me settlement letter. Please do the needful.

Regards,
Shambhu m

Oct 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

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S

Sandeep Singh Jagdeo

from Sirhind, Punjab

Sep 26, 2018

Kindly reissue settlement latter and noc my card no. [protected]. SANDEEP SINGH.
REGARD
SANDEEP
[protected]

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Address: Birbhum, West Bengal, 731201

Sir, MY NAME SK KAMAL UDDIN. i open axis bank account on sainthia.account no is : [protected].But now account no close.I cannot open other axis asap account.i want open a new axis Bank account quickly.I attached a screenshot close account detail.account ATM is block now.my axis Bank account close reason is aadhar and pan card detail missmatch.but my pan or aadhar details is right.please sir help me.

Nov 26, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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S

sagupt

from Bengaluru, Karnataka

Sep 25, 2018

Hello sir,
myself Saurabh Gupta, from my account 354 INR deducted for debit card (platinum) annual charges. While annual charges mentioned are 150 only.

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Address: Chennai, Tamil Nadu, 600088

I have received the following sms from axis bank:

Dear Customer, Mandates reference No: UTIB[protected] issued to CLIX CAPITAL SERVICES PVT LTD GURGAON with value 26400 and frequency Adhoc is received today for processing account number ending with XXXXXXXXXXX1191 . In case of any issues please get in touch with your branch.

I have not given any mandate. Please resolve the issue. Screenshot of the sms is attached herewith.

Jan 7, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Sep 24, 2018

Updated by Renga Ramanujan C. I have talked to Axis bank customer care, They ask to visit nearby branch.

Anyway i am seeing same type of complaints in this complaint forum, why the axis bank security is so weak.

Sep 25, 2018

Updated by Renga Ramanujan C. I have visited the Ramapuram Chennai branch, said about this issue, and given a form to stop ECS and also the branch raised email for this complaint. I want to know the root cause of this, planning to file FIR on cybercrime.

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Respected sir,
I booked train ticket from IRCTC website through bhim UPI powered by Axis bank. My account is with IDBI bank. My ticket was not booked but amount was deducted. By bank showing it as a successful transaction. Please refund my amount. Below are the screen shots of the transaction for your reference.
Thanks and regards
Amit Kumar Gupta

Axis Bank customer support has been notified about the posted complaint.

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Address: Ludhiana, Punjab, 141001

Dear sir/mam

I am informing you that my 2 emi's has been bounced in m/o july & august 2018 amounting rs. 7111/- because of some problems i was unable to pay them and hence i have paid july month emi through making neft directly to hdfc bank loan account from which my loan is running. I have already talked to mangli nicchi branch staff memebers but they are not giving any type of response to me about that charges, i wannt excess amount deducted to be refunded. But the matter is here for ecs cheque bounce charge as per talking to helpline these should be deducted as 350/- but the bank has been deducted it as 1670.58/- for july month & 1747.41/- for august month (In hold i. E showing negative balance) bouncing 2 emi's from axis bank mangli nicchi branch in ludhiana (Punjab)-141010, branch code:-002129.
Account name:- divya rani
My account number:- [protected]
Branch:- mangli nichhi
Ifsc code:- utib0002129

Attaching detail for both transactions which has been deducted and which is hold too.

Oct 25, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

Axis Bank Customer Care's response Hi, the charges levied in your savings account is as per the schedule of charges. Please refer this link: https://bit.ly/2o02YoS for more details. Thanks for writing in! Regards, Team Axis Bank.

Sep 28, 2018

Updated by divya_arora Sir

Its's only 500/- per instance, then why it had to be deducted as 1500/- plus amount????

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A

arunkumar_88

Sep 25, 2018

I have got a call from Axis bank One assist 2 days back and this service has been activated @1899 of cost from my card (ends with 3133). I just don't want the subscription and please cancel my subscription and refund my money back to my account. Please make the cancellation process as soon as possible.

Thanks,
ARUNKUMAR S

Reply

arunkumar_88's reply, Sep 20, 2018

It is been six day they have debited and i have called for the complaint 5 days back and i haven't received any response, please make the process as soon as possible

Axis Bank Customer Care's response, Sep 28, 2018

Verified Support

Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.

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Address: Varanasi, Uttar Pradesh, 221005

Website: axisbank.com

Sir, 23.09.18
On 25.03.2017 i transferred rs.10, 000 to my nephew but it was paid to a wrong payee. But till date no refund is made to my bank account. I asked for the details of the wrong payee, his cell #, bank account details, ifsc code of his bank branch etc. No response so far except acknowledge ment received from axis bank.
My name shiva
S. B. A/c [protected]
Axis bank ltd,
Lanka branch, varanasi, u. P. 221005.
If i don't get a reply for this also i will be forced to take other legal measures to get the refund or the details of the wrong payee.
Plz acknowledge and give me the complaint ticket number.
Thanks
Shiva

Oct 28, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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B

Bhupen Rawat

from Indore, Madhya Pradesh

Sep 25, 2018

As I purchased a product from amazon.in the amount is deducted from account but after few days amazon failed to dispatch the item, so they refunded the amount 1348/-, but still it is not reflecting in my account.

Bhupen Rawat,
[protected]
bhupen.[protected]@gmail.com

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M

mssreddy25

from Mumbai, Maharashtra

Sep 25, 2018

I previously own a credit card with an expiry date of feb-2018. after that my credit card got expired but new one is not issued to me but now i want new credit card in the replacement of that old expired card.

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Address: Balasore, Odisha, 756047

Website: Axis Bank

Mera papa ne atm se 5000 utharethe uhi time pe current chala gaya or mera account se 5000 deduct hu gaya but abhi refund nehi huaa he 7days already hu gaya he pls dekhiya a ju atm se paisa papa nikale the (Atm-cash /sbi uttereswar /soro /150918) a hue no. He or me bank ku bi gaya tha udhar bula gaya ki 7days wait kar apaka paisa mill jayaga but abhi tak return nehi huaa

Oct 31, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Sep 22, 2018

Updated by Manoj Kumar Rtk Not withdraw money Ac and but money was deducted my account

Verified Support

Sep 24, 2018

Axis Bank Customer Care's response Hi, we request you to share your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank.

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Website: www.axisbank.com

Past two days i'm not able to get any amount credited to my account. The sender via bank account or tez app faces this problem. It throws an error that it's bank external error
I'm contacting ur team via mail and call, but no one gives proper reply. They are telling me to check with the remitter bank. I have rechecked with indusind bank and also hdfc bank. Both gave the same reply, it's an error from receiver server. I'm out of town, running low on cash and nearly 5 of my friends are unable to transfer money. Can u people understand the seriousness?
In every mail ur replying as sorry for the inconvenience. I[censored] feel really sorry, try to sort out customer issue

Name:devaraj
Debit card ending no:6525

Axis Bank customer support has been notified about the posted complaint.

Sep 22, 2018

Updated by Devraj RG My friend who is icici account holder tried sending money even now from tez app.see it throws an error

Sep 22, 2018

Updated by Devraj RG No one still contacted me on this issue.they don't reply to mails not give proper resolution.

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Address: Dharmapuri, Tamil Nadu, 636705

Respected sir,
I am a credit card holder in past few years. Last month one staff contact through phone in chennai axis bank (Sudha [protected].) she said to me i[censored] paid full outstanding amount i will activate your card and i will extend the limit exactly 85000. So many calls and finally convinced me i paid full amount then contact her. She replied me i cant do that and disconnect my call. She ignore me and arrogant voice and vulger words she used. Please kindly request to take an action to her and avoid these kind of staffs to the customers by misselling and wrong commitment. I have all call recordings while she contact me till the end. Please consider me.

Refer
Sivasakthivel j
[protected]

Oct 27, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

Axis Bank Customer Care's response Hi, please refer to this link: https://bit.ly/2uAxZEt in regards to the details on credit limit enhancement. Regards, Team Axis Bank.

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Address: New Delhi, Delhi, 110019

Website: Axis bank

Hello sir,

Myself ravinder yadav. I have my vank a/c in axis bank kalkaji branch my a/c no - [protected]. There where 3 fraud transaction in my a/c on 15th june some total money of 28500 i hv submitted all documents fir to bank but till now money has not been credited in my a/c its more the 3 months. My complain no are[protected], 43401436, 42225845. Please solve the problem asap.

Regards
Ravinder yadav

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R

ravi_2488

from Delhi, Delhi

Sep 21, 2018

I'm not able to find a way to speak to your executive. Moreover you charge for calling for the same. It computerised voice doesn't match to it's own options. It's just looting money and waste of time

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Axis Bank Customer Care's response, Sep 21, 2018

Verified Support

Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.

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Hi sir,

This is inderjit singh. My account is debited with 1899/- today with one assist service on saying by customer care executive that the one assist services is compulsary for all axis customers. I am really disappointed with this. I don't want to use this service so please cancel this service and refund my money.
My debit cart number ends with 1408.

Phone no. [protected]
Email id. [protected]@gmail.com
A/c no. 232610

Thanks

Oct 26, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

Axis Bank Customer Care's response Hi, we request you to inbox us your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 27, 2018

Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3576799. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: Jaipur, Rajasthan, 302021

Dir sir pl. hep me my name ia bablu mandal
my blue dart traking no. [protected]
you bule dart office staff language ia bed my axis bank kit bule dart office wale
bol rahe h mai nahi de sakta hu aap ko sir mai id bhi dhikha diya fir bhi nahi man raha h sir
my mob no. 8949+042627
mail id [protected]@gmail.com

my office addresh shop no 93, new atish market, jaipur

thanking sir

Oct 23, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

Axis Bank Customer Care's response Hi, we wish to inform you that the blue dart shipment [protected] is returned due to Consignee Shifted. We request you to visit your home branch for the same. Sorry for the trouble. Regards, Team Axis Bank.

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Address: Buldhana, Maharashtra, 444303

Website: Axis bank

Hello,
I have open a saving bank account in axis bank on august 2018 its an saving bank account no:-[protected]. I have contacted the branch already and i have done everything according to them. They say sir u will receive a call from us in 2 working days from us regarding this issue. After 2 days i have received no call from them so i go to branch again and again they say that wait for 1 more day. Its been 30 plus days and i have not my account get unfrozen. This is not the way to deal with your customer axis. And branch member even says sir wait one more day i will do it today.. Even my account got freezen without giving me any notification. I hope u will help me as soon as possible
My contact no [protected]

Axis Bank customer support has been notified about the posted complaint.

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A

akindiafirst

from Jaipur, Rajasthan

Sep 21, 2018

I become fed up with axis bank. I took a personal loan from you and all of my instalment on time then why are calling to my reference no. Stop spoiling my image. Stop it now .

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Axis Bank Customer Care's response, Sep 21, 2018

Verified Support

Hi, We request you to dm us your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank.

E

Epistun Raja

from Tiruvannamalai, Tamil Nadu

Sep 21, 2018

No. 1 Fraud ITEM bank is AXIS BANK .. this month alone the debited me Rs.1222.69+ GST 220.08 .. such a hell bank .. no response received even after i made complaint

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Axis Bank Customer Care's response, Sep 21, 2018

Verified Support

Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.

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Address: Mysore, Karnataka, 570023

Hello dis harish.. Im a proprietor.. Im really un satisfied for open current account in your bank.. Not responded from manager for giving solvency certificate.. Our transaction is good but too much rules and regulations is there.. I feel like close my current account and stop the transaction...
Manager is not response
Employees not response
Finally not supportiveness for customers in dis bank
Barnch: axis bank
Kuvempunagar branch, mysore, karnataka

Oct 21, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank

Sep 20, 2018

Updated by Harishdgowda [protected]
Harish

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V

Vinoth Kanthaswamy

from Vadamadurai, Tamil Nadu

Sep 21, 2018

All sudden a debit if rupees 2837, mentioned consolidated charges with no more info.
Parallel a debit of rupees 500 for GST.

I had plan for this money, without any prior info, axis deducted this amount.

Need reply for this immediately.

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Axis Bank Customer Care's response, Sep 21, 2018

Verified Support

Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

S

Shylu

from Chennai, Tamil Nadu

Sep 21, 2018

Without proper intimation u people deducting me 600 rs every 6 month . If I contact customer care no response and explanation. If I contact branch. They said come directly I want proper explanation to my query

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Address: North 24 Parganas, West Bengal

I have all attachment where amazon confirmed payment not done successfully.
Now i am totally confused, in one side amazon said payment not successfully done so they arrange for revised payment which i paid further through sbi net banking in another side axis bank said payment done successfully.

Now i think i should go to national consumer forum or pmo office to know where i should go for justification.

Is that the effect of digital india where after payment this type of problem raised from a long time.
Sir i do hereby inform you that i, sri soumya bhandari axis bank account no.=[protected] i had paid rs. 1292 through axis bank net banking and debited from my account but amazon shown the transaction declined. Dated september 8, 2018 regarding disputed transaction. But debited from my account. After that they had processed for revised payment which was done by sbi net banking successfully
So please do necessary steps

Sep 21, 2018

Complaint marked as Resolved

Finally Axis Bank credited the amount on 21/09/2018 to my account

Axis Bank customer support has been notified about the posted complaint.

Sep 20, 2018

Updated by bhand13 Respected sir /madam
I do hereby inform you that I have ordered from AMAZON and paid through Axis Bank Net banking on 08th September 2018 where Rs .1292 debited from my account and after that Amazon send an email and stated that the payment for the items listed below has been declined. They also said” Please revise your payment details or select an alternative payment method within 24 hours of receiving this email”
And so I do payment through STATE BANK OF INDIA INTERNET BANKING WHICH WAS SUCCESSFUL. But the unsuccessful payment not reversed by AXIS BANK.
Several time I contacted with Amazon and as also as AXIS Bank Where AMAZON repeatedly said “Sometimes banks take little longer than usual to confirm successful payments back to us. A refund of Rs. 1, 292.00 would be processed to your account if your bank confirms the charge to us.”
And AXIS Nodal bench as also as customer service said “We wish to inform you that as per the confirmation received by the biller, the enclosed transaction has been successfully updated with them, hence no refund is applicable.”
Now i am totally confused about my payment .so I request you to kindly give me proper justification.
Sir I do hereby inform you that I, SRI SOUMYA BHANDARI Mobile [protected]/[protected], Account no.=[protected] I had paid Rs. 1292 Through axis bank net banking and debited from my account but AMAZON shown the transaction Declined But Debited from my account . So please do necessary steps.
My order number in AMAZON order #[protected] and #[protected]

Verified Support

Sep 21, 2018

Axis Bank Customer Care's response Hi, please refer the link https://bit.ly/2NJKKFo and raise a dispute for the same. Regards, Team Axis Bank.

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Address: Pune, Maharashtra, 411601

Website: www.irctc.co.in

Hi,

Booked ticket on irctc using pay using bhim (Powered by axis bank) also accepts upi pay amount debited inr 3320 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as below:

Rs 3321.80 debited from a/c *2999 on 18-09-18 to vpa dpk. [protected]@okhdfcbank (Upi ref no[[protected]].

Sep 27, 2018

Complaint marked as Resolved

I received my refund amount on my source bank account. Thank you!

Sep 20, 2018

Updated by Deepak Namdeo Amount debited 3320.00

Sep 27, 2018

Updated by Deepak Namdeo I Received my refund. Thanks

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Axis Bank Customer Care

from Pune, Maharashtra

Sep 20, 2018

Verified Support

Hi, we are here to help! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank

Reply

Deepak Namdeo's [Complaint's author] reply, Sep 22, 2018

Hi,

My contact number is +91-8888879649

Thanks,
Deepak Namdeo

Deepak Namdeo's [Complaint's author] reply, Sep 26, 2018

Hi,

I have checked in IRCTC website and current status is "Pending from bank end". And also, didn`t received the refund amound on my source back account.

--
Thanks
Deepak Namdeo
08888879649

Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 323

double payment and wrong reply by axis bank

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relieving letter = credit card debt

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deducted amount from my deposited

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settlement of credit card bill

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credit card noc

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axis account closed but I cannot open other axis account.

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axis bank -sms on ecs- of unathuorized

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irctc ticket not booked but amount deducted.

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ecs cheque bounce charge deducting without giving intimation

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wrong payee paid by @upi i. d. awaiting refund

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money not withdraw but my account deducted 5000

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unable to receive payment

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complaint against axis bank staff

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fraud transaction

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one assist service by axis bank

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my address is changing

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freezing account

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improper service for ex. current account holder

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disputed transaction amazon said but axis said transaction successfully done

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amount deducted from bank

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