Axis Bank Complaints & Reviews

I have not debit/credit card with axis bank but having sb account to day they debit rs.867-75 in my sb account without my permission. And this is first time this like transaction has been made some time they debited priscribe amount in my account for not maintaining balance but this time i am maintained correct balance with my account kindly reverse this amount to my account

I had deposited cash in cdm machine of lalganesh branch guwahati-781034 state-assam, machine no-00dprh2965 twice on 15 aug'18, one transaction at 16:27 amounting to rs 67500 denomination: 500*95=47500 and 2000*10=20000 got successfully deposited in the recipient account no-[protected] the other transaction at 16:31:01 cash got deposited in cdm in same account no but i have got a receipt that the transaction was unsuccessful, pls contact branch manager. I had visited the branch and talked with branch manager with an application for resolving my issue. Till now i have not got any solution on it. Since i had not counted the notes, estimated amount that was deposited is approx 70000 to 80000 inr. Request you pls help to resolve my issue and refund the deposited amount which was not credited to recipient account-[protected]. Receipt of successful transaction and unsuccessful transaction is given below along with application letter.

I have got some money credited through IMPS from another account to my axis bank account on 31 August 2018 at 9.00 PM (approx). when I am trying to withdraw this money through atm, it shows insufficient balance. I then quickly logged to axis bank internet banking. I see that there is around 834 rs of amount in lien balance. I am shocked to see this. Why is axis bank eating up my money. there is no explanation for this also

An amount of Rs1899has been deducted from my account yesterday at around 7:06pm after receiving a call related to one asist service. I DON'T want to be a member of asist service. It's unfair to deduct the said amount from my account without a permission. So please refund and deactivate my credit card from one Asist service.

Date of incident :30/08/2018
Relationship no. :5173413
Account number :xxxxxxxx2081
Credit number :xxxxxxxxxxxx2453

Without my knowledge ECPP ASSISTANCE charges 1649/- from my AXIS bank credit card. It is criminal activities are done by ECPP ASSISTANCE

Sir/Madam, I have purchased Credit card from AXIS Bank on 10.08.2018. In 20.08.2018 i have received message from ECPP Assistance for your Credit card account debited 1, 649/- by ECPP assistance. Without my permission One assist Charged 1649/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount there is no response from one assist Kindly Cancel the policy and refund the amount Ecpp Assistance Membership Number : IA4936695.

Hi team,

I am holding a "My Choice Credit card" with your bank last 5 years. Few days back I get a call from your credit card department and they explained and suggest me for "My Zone Card" on which I agree. After few days from this last call conversation suddenly I am receiving "My Buzz Card" at my registered address.

I was totally shocked that the product which was explained to me and on which I was agreed upon was totally different then what I have received. So for that I have complaint to your credit card customer phone banking number several times. Also I visited personally to nearest axis bank branch but they failed to help me as they doesn't have any single information about credit card.

Last but not least I talked with my relationship manager to help me this issue, where he provide me your email address where I am describing you my complete story.

It was fully rubbish and ### that everytime I have to keep up for following up and no response from other side. Kindly help me to get my right credit card for which I was agreed during call conversation or else I don't have any option left to share my experience in social media publicly where you bank name and fame is compromised. As I am totally frustrated to keep looping your team everytime and no resolution was made from other side.

For any query or concern you can reach me anytime on my mobile number which was mentioned under signature part of this email.

Regards
Pratik Thummar
[protected]
pratikp.[protected]@gmail.com

Hide quoted text
On 14-Aug-2018 7:10 PM, Pratik Thummar Yahoo wrote:
Hi team,

I am holding a "My Choice Credit card" with your bank last 5 years. Few days back I get a call from your credit card department and they explained and suggest me for "My Zone Card" on which I agree. After few days from this last call conversation suddenly I am receiving "My Buzz Card" at my registered address.

I was totally shocked that the product which was explained to me and on which I was agreed upon was totally different then what I have received. So for that I have complaint to your credit card customer phone banking number several times. Also I visited personally to nearest axis bank branch but they failed to help me as they doesn't have any single information about credit card.

Last but not least I talked with my relationship manager to help me this issue, where he provide me your email address where I am describing you my complete story.

It was fully rubbish and [censored] that everytime I have to keep up for following up and no response from other side. Kindly help me to get my right credit card for which I was agreed during call conversation or else I don't have any option left to share my experience in social media publicly where you bank name and fame is compromised. As I am totally frustrated to keep looping your team everytime and no resolution was made from other side.

Dear Sir,
I had tried to recharge Videocon d2h dated on 29/08/2018, but due to some reason it is not getting recharged and the total amount Rs. 275/- was deducted from my axis bank savings account.
Still today I have not received my refund into my account, so it is my humble request to you to take necessary steps to refund the amount.
For your reference I have attached the screen shot of failed transaction.
Videocon d2h Recharge
Transaction Id:[protected], Customer name: Vijay P Rahane

Mob no: [protected]

Regards,

Manali Rahane

Dear Sir,
MY AC Bank as bank per statement is Rs. 1546/- But My MSG received from bank Show Rs. 1259.59 if Shopping from market than Only Deducted bal Rs. 1259.59 Balance .

If I Deducted 1546/- Then MSG received from bank Insufficient Balance .

Please Check and Confirm Difference Amount in my A/C Rupees 286.41

MY Bank A/C No. [protected]
kotputli Branch Dist. Jaipur Rajasthan

On 29.08.2018 as per my authorisation an amount of Rs.200.00 was debited from my Bank A/c. With South Indian Bank Kanjikuzhy Kottayam, Kerala for credit of Rummy circle A/C for online Rummy Games.The details oof Transaction are as Follows.
Amount Credited to [protected]@icici
Transaction Ref No.[protected].
Address of Recipient.: Play Games 24x7L3368
Date and time of Transaction: 29.08.2018 at 8.40.07Pm
Either Credit it to my Rummy Account or revere to my Bank A/C.
MyVPA Pin; [protected]@sib.

Dear sir,

I tried to book a IRCTC train ticket through IRCTC website. In the payment gateway I paid through Axis UPI. Money was deducted from my account. But, the payment page became "Struck". Neither my ticket was booked nor I got refund. Please provide Refund ASAP.

I tried to book a IRCTC train ticket through IRCTC website. In the payment gateway I paid through Axis UPI. Money was deducted from my account. But, the payment page became "Struck". Neither my ticket was booked nor I got refund. Please provide Refund ASAP.

My personal loan no - PPR[protected] and emi date is 5 th every month, so please change this emi date from 5 th every month to 11 th every month, this is due to we are getting the salary every month 10 th so please change the emi date, otherwise i could not clear the loan amount every month. So please kindly change my emi date to 11th of every month. Kindly request you to look into this as soon as possible.

K lite
Shop no. 02 pushp niwas near bank of baroda unr-421001 maharashtra, india.
Mob. No.:[protected] tel. :[protected] email id: [protected]@gmail.com
Date : 30/08/2018
To,
The manager,
Axis bank, navi mumbai – 400708.

Sub. : request for closing of my bank a/c no. [protected] & card swip machine of k lite.

Dear sir,

I manohar duseja have the above current a/c no.[protected] & mid [protected] and for a/c dealling with your branch, due to losses in my above business i have closed my business from jan, 2018.
So, i request your honour to wave panalty if any, we request you to collect the card swip machine at earliest.

Thanking you.

My money of rs.8500 with 17*500= 8500 being deposied into deposit machine - at axis bank with machine no - bprh158601 on 24/08/2018 at 15:07:36 time response - notes were retracted. Tried to contact branch 100 times... No progress. Can i please be provided with appropriate information? Till today.

Helpline and branch is just non scene, in helpline number /; [protected] this number we are calling but there no option of cdm why...

I received a call from axis bank today. They told me this is for card protection. With out my permission they took my 1899rs from my debit card. When i told them i don't want to activate it they said it's compulsory. I want to deactivate this service and get my money back.
Please resolve this issue... These services should be to help customers and optional rather than a policy to earn money.

I have applied for a home loan in axix bank 1 month ago. i have signed on agreement as well. At time of loan processing they said there was no processing fee and now they are saying that that offer has gone and they are asking 10k plus GST as processing fee.

1. Will AXIS bank took more than a month to process home loan ?

2. At time i applied, processing fee is 999 only. now they are asking 10k + GST
is it fair ?

I hope you understand my concern and please help me regarding this.

Thanks in advance,
Sainath.

I kalyan babu recently open asap account but i don have to reach the debit card, at the time of apply virtual card sorry for the mistake, so plz rectify the problm and send a physical card... My account number is [protected]... My card number is [protected].. My branch ifcs code : utib0001111.. So plz send as early as possible my physical debit card...

I am not receiving swiped amount of my swiping machine more than one year.

After swiping we are receiving a mail saying see below.

"dear sir/madam,
Please find attached the un-settled statement for your reference.
The credit towards these transaction will be processed after the settlement.
Regards,
Axis bank ltd.
Merchant services business
Please note: this is a system generated mail please do not reply."

Have made neft transaction from axis bank account to other bank beneficiary account.

But the transaction has status “amount debited and request posted to rbi” for past two days.

Kindly resolve this issue by crediting or debiting back to my account.

Provided further information below,

The receipt no is 9maw61xt1158
The utr no is axmb182358*

Please resolve the issue and make payment

I opted for axis bank salary account by september 2016. We filled the application form and the other account formalities were done directly at our office premises.

I nowhere opted for demat account and i explicitly mentioned the banking personal who coordinated the formalities that i am not interested in demat account. I received phone call regarding the same, i reiterated again that i was not interested in the demat account offering.

I have turned down all the request seeking for demat account. I have explicitly informed them that i am not interested in demat account. Nowhere on earth i was looking for demat services with axis bank as i am already maintaining account in zerodha

Now i am seeing charges has been levied from my account for demat account services which i noway opted for.

This is completely irresponsible from axis bank where nowhere i agreed for demat account. I declined the offer and i explicitly mentioned them that i don't need of axis demat account as i completely aware of the yearly service charge.

This is a breach of trust from axis bank. Please provide me valid justification.

I hope to process my request as earliest and expect valid response. Thanks for the blunder from a leading private bank in india. I want my amount which were forged to be refunded.

I have raised the complaint with axis bank, initially they said they will close the account in two days. They were not responding properly for a month. And out of the blue, now they are saying that i have opted for demat account feature. They haven't furnished the proof when i asked for one.

Whenever i asked to close the account, they were reluctant to process the request and keep the account open. I don't know how much time you need to close the request.

This is very horrible, brutal worst blunder from axis bank in opening demat account against my request. And the corresponding response is very pathetic, very worst.

Dear sir
This is mr anish thatichetti holding a axis bank account [protected] sir i have opened my account as my brother has referred to open axis bank account as they provide good service. I have opened this account in july 2018 i was issued an atm which was functional for few days and later got blocked to withdraw cash. I intimated the same issue to tollfree care and personally visited bank for three to four times on the same issue they were not able to fix this issue since two weeks i am suffering lot of problem due to lack of cash. Today 28.08.2018 personally went to withdraw cash using cheque leaf even this service was not functional. I am too fed up with the services of the axis bank branch mvp colony visakhapatnam i have never seen this kind of branch and service i am really irate and want to withdraw my services with axis bank by cancelling my account. No proper assistance and vague services from the branch made me to take this action. My advice to the bank is to make sure that you engage customer service oriented executives and well versed executives at major branches. Over all i hate 100% the services of mvp axis bank branch
Thanking you
Anish thatichetti