Claimed

Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
Resolved
6562
Unresolved
6453
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 330

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
monuajay
from Jalandhar, Punjab
Jul 21, 2018
Resolved
Report
Copy
Resolved

Address: Gurdaspur, Punjab, 143505

Hi I would like to write about my credit card bill payment. my credit card no is 45145600****5062. i received a bill amount 56069066.
this is to inform you that I am unable to pay this debt as my family is facing financial hardship .but we want to settle this in fair so that you will have the money you deserve and we can be relieved of the burden of debt.
i can pay you 20%of this amount. i shall be clearing dues in next month. more than this i cant afford with my present circumstances.
i am ready to settle this asap as i get the confirmation from your side .
i am sincerely obliged with your help regarding this matter.

thanks
ajay
Aug 22, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jul 21, 2018
Updated by monuajay
amount is rs. 56069.66
Verified Support
Jul 21, 2018
Axis Bank Customer Care's response
Hi, thanks for writing in. We are here to help! Please share your concerns via DM so that we may assist you at the earliest. Regards, Team Axis Bank.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mukesh mandiwal
    from Jaipur, Rajasthan
    Jul 21, 2018
    Report
    Copy

    Address: Sikar, Rajasthan

    Respected sir
    I dr mukesh kumar; account no.[protected]
    Sir i withdrawal 10000/- from axis bank ATM ; salasar bus stand sikar rajasthan
    On 29/03/2018 at 4:34pm ; But sir i received only 2500/- only from ATM
    Sir i complaints and contect to cusmer care many times but not satisfactory answer. They say that your transaction is successfully...
    Please help sir
    Thanqq sir...
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      arumugan
      from Coimbatore, Tamil Nadu
      Jul 20, 2018
      Report
      Copy

      From 11.10.2017

      R ARUMUGAN -- [protected]

      Credit card (platinum)

      [protected]

      Coimbatore

      Tamil nadu

      To

      The manager customer care

      Axis bank

      Respected sir

      During march 2015 officers from AXIS BANK Coimbatore approached me to issue CREDIT CARD for me and also I have received VISA PLATINUM CARD as given below.

      ARUMUGAN—[protected]

      SUDHA ---[protected] AS ADDON CARD.

      At the time of card issue the officers told that unless otherwise any usage of credit card there will not be any charge. From the date of recipt of your credit I have not purchased even for a single rupee.

      But after 2 years of time a phone call from the axis bank officer Mrs.thilagavathi Coimbatore RSpuram branch and told to pay the pending amount of Rs 2000.72 (two thousand rupees and 72 paise). I have explained many times to that officer that I have not used the card for any purchase and also informed her that while card issuing they told no fees will be charged.

      But again and again that officer called me to pay the amount, I have explained the fact and to cancel my card. The officer told that only the way to pay the amount Rs2000.72 to cancel.

      Any how I decided to pay the amount and to cancel the card.Asper the advice from the officer madam thilagavathi I have paid the amount 2001 at Coimbatore jothipuram branch but they told that the computer will accept a round amount Rs 2000 and unable to key in the paise 72.

      Again I approached the madam and explained that and as per madam advice I paid an amount Rs 2000.After paid the amount of Rs 2000 as instructed by the madam i called the customer care( phone number as given by the madam [protected].)and requested to cancel my Credit card number as given above.

      But upto date I have not informed whether the card cancelled or not.

      Since I am poor family even though I paid Rs 2000. Without using the credit card for single rupee.

      Hence kindly request you to arrange to cancle the card number as given above.

      Once again kindly request to do the need to cancle the card.

      Thanking you

      R.ARUMUGAN [protected]

      186/A26 SEVEN HOUSE LINE

      SAMICHETTIPALAYAM

      JOTHIPURAM POST

      COIMBATORE –

      TAMILNADU - 641047
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sanjay nandiwal
        from Mumbai, Maharashtra
        Jul 20, 2018
        Report
        Copy

        I had extreme level bad experience from axis Bank, I have a salary based account since 2015 and suddenly without notification convertedd into saving account (ecs) in jan2018, and this month I kept 60000/- then also 900rupee consolidated charges deducted from my account. And again it's showing -588rupee. I asked many times to customer services why is this happening to me so they said consolidated charges and converted account in saving ecs. All time customer services kept quite and at last they said we can't refund you money, sorry sir if it's possible then we can do transfer your money back but we can't so close your account and again open zero balance account. But what should I do with my negative balance and i lost my 4200rupee. Axis Bank means horrible experience.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          balwinder singh jolly
          from Mohali, Punjab
          Jul 19, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: 160062
          Website: fastTag

          That I am Practicing as an advocate in Punjab and Haryana High Court Chandigarh. I bought a new Breeza Vittara new case 3-4 months back from CM motors Chandigarh, the company issued me fast Tag and charged Rs500/- for issuing FastTag and pasted on my car wind shield. That till today I never used FastTag at any toll barriers,

          That today to my surprise I received a sms AT 5.30 P.M on my mobile that " DEAR CUSTOMER, thanking you for registering with axis bank FastTag your fast tag account no. [protected] is activated with vehicle number : MA3WFBISJB343067 ON JULY 18 2018 5.29 P.M

          That at 7.44 p.m I received another sms on my mobile " Dear customer your fastTag account has been debited Rs.25 for transaction for vehicle MA3WFBISJB343067 at Toll Nijjarpur Toll plaza on[protected] T 11:17:14 Balance amount in account is RS.0
          Kindly provide me the information who have used my fastTag as I never used it at any toll plaza till date, as it my fastatag may be misused by somebody for some mischievous intention.
          kindly provide me full information on the subject mentioned above at earliest.
          Aug 20, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 20, 2018
          Axis Bank Customer Care's response
          Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            dibya sarmah
            from Tumkur, Karnataka
            Jul 19, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore, Karnataka, 560048

            Hi axis Bank,

            In 18may2018 I transfer 3300 to my canara Bank account, by mistake axis Bank not debited the amount, wrongly credited to my canara bank account, after 1month my canara bank account debited my 3300 which was wrongly credited to my account.
            Now my axis Bank also lien 3300 and mention that canara bank Recovery, that amount already debited my canara bank account.
            Last 1month always try to call axis Bank and they always tell difference process.1st I also contact to my home canara bank branch.they also send mail to axis Bank mention now my account is clear and no recovery of my account. I also visit to nearby axis Bank branch itpl main road, they also not agree to help me.
            This 3300 is my money and I don't get recover this money since last 1month.
            This is bank mistake not my mistake.
            I want my money tomorrow itself in my account.

            my account details
            Axis Bank
            Dibya Jyoti sarmah
            Acc. No- [protected]..
            IFS Code- UTIB0003407

            Thank you
            Dibya jyoti sarmah
            Aug 22, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 19, 2018
            Axis Bank Customer Care's response
            Hi, we are here to help. Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
            Jul 19, 2018
            Updated by dibya sarmah
            My contact details
            Dibya jyoti sarmah
            pH no- [protected]
            Email- [protected]@gmail.com
            Jul 19, 2018
            Updated by dibya sarmah
            I want to resolve my problem tomorrow itself, because I am waiting since last one month, b y tomorrow I want to release my lien amount.
            I also go to nearby axis bank 3times but they don't help me.
            Jul 19, 2018
            Updated by dibya sarmah
            It's a bank mistake. Not my mistake.
            If my lien amount is not release by tomorrow then I am going to complain against Axis bank.
            Thank you
            Verified Support
            Jul 21, 2018
            Axis Bank Customer Care's response
            Hi, we have taken up your concern with our relevant team and will get back to you within 48 working hours. Sorry for the trouble. Regards Team Axis Bank.
            Poor customer service provided by axis bank, i remove my salary account to axis Bank, I am waiting for 1month of money realised but now only my money on lien
            Axis Bank Customer Care's response, Jul 20, 2018
            Verified Support
            Hi, we are here to help. Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
            My Contact No- 8638142417
            My email id- [email protected]
            i want to solve my problem today, because i am waiting last one month
            In 18may2018 I transfer 3300 to my canara Bank account, by mistake axis Bank not debited the amount, wrongly credited to my canara bank account, after 1month my canara bank account debited my 3300 which was wrongly credited to my account.
            Now my axis Bank also lien 3300 and mention that canara bank Recovery, that amount already debited my canara bank account.
            Last 1month always try to call axis Bank and they always tell difference process.1st I also contact to my home canara bank branch.they also send mail to axis Bank mention now my account is clear and no recovery of my account. I also visit to nearby axis Bank branch itpl main road, they also not agree to help me.
            This 3300 is my money and I don't get recover this money since last 1month.
            This is bank mistake not my mistake.
            I want my money tomorrow itself in my account.

            my account details
            Axis Bank
            Dibya Jyoti sarmah
            Acc. No- [protected]..
            IFS Code- UTIB0003407

            Thank you
            Dibya jyoti sarmah
            why you people couldnt solve my problm, i face the problem last one month.it is my money only,
            Axis Bank Customer Care's response, Jul 20, 2018
            Verified Support
            Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
            My Contact No- [protected]
            My email id- [protected]@gmail.com
            If i am not getting my money cleard i will be posting this to all websites and will be taking this to consumer court soon
            Axis Bank Customer Care's response, Jul 21, 2018
            Verified Support
            Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
            Regards, Team Axis Bank
            Axis Bank Customer Care's response, Jul 24, 2018
            Verified Support
            Hi, Sorry for the trouble. As per service request number 43349426 we wish to inform you that corrective action has been taken and issue has been resolved. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kendriya Bhandar
              from Delhi, Delhi
              Jul 19, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Dehradun, Uttarakhand, 248197

              Sir,
              We have Axis bank customer more than 15 year an axis bank has provide the facility of Bhim aap (Bharat QR) from this month and Bharat QR the TID No. is 21378814. And our customer has use this facility and pay the payment of purchase bill through (Bharat QR) on 12.07.2018 of rupees 1616.00 and 126.00 dtd 12/7/18. but axis bank not settlement and credit the amount our cc account.we have manny call to concern person about this issue but no positive reply we have received.
              so you are requested to kindly resolve This issue

              Sunil Singh
              Kendriya Bhandar
              LBSNAA, MUSSOORIE
              CC A/C NO [protected]
              Aug 19, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 19, 2018
              Axis Bank Customer Care's response
              Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jasvant thakkar
                from Ahmedabad, Gujarat
                Jul 19, 2018
                Resolved
                Report
                Copy
                Resolved

                Website: WWW.AXISBANK.COM

                My sb a/c opened on 4 th july2018. Rs.10000 was given on 26 th june, credited to my a/c on 7th july. I have not opted for debit card.
                Myself jasvant thakkar, first a/c holder, tilldate not received
                internet passwords.
                However, my wife, joint a/c holder, received internet passwords
                but not working.Asks it is disabled and enable online with debit card, which we have not.
                We both are senior citizens and submitted the forms with a cheque on 23rd june.
                We opened this a/c for fixed deposit purpose.
                Aug 20, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 19, 2018
                Axis Bank Customer Care's response
                Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Thanks for writing in. Regards, Team Axis Bank.
                My name is Mr. Jaydip Bharatbhai Vadachhak and my Account No: [protected], I Am your Customer and I Atm Withdrawal transaction On[protected] of 10000 each From THE SARVODAYA SAHAKARI BANK LTD but my claim that one of the transaction was decline but my account is debited with 10000, i request to pls check and solve my complaint
                Axis Bank Customer Care's response, Jul 19, 2018
                Verified Support
                Hi, please visit https://application.axisbank.co.in/webforms/axis-support/sub-issues/FraudDispute-Disp-ccdcsa.aspx to report a dispute.Thanks for writing in.Regards, Team Axis Bank.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  HANUMAN MODI
                  from Pali, Rajasthan
                  Jul 19, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Bikaner, Rajasthan, 331803
                  Website: SRI DUNGARGARH

                  सर म श्रीडूंगरगढ़ ब्रांच गया तो उनहो ने खाता ओपन नहीं होगा
                  me pass uddog aadhar th
                  me emitra chala ta hu or mujhe gst no ki koi jrurt nahi h
                  mo-[protected]
                  सर म श्रीडूंगरगढ़ ब्रांच गया तो उनहो ने खाता ओपन नहीं होगा
                  me pass uddog aadhar th
                  me emitra chala ta hu or mujhe gst no ki koi jrurt nahi h
                  mo-[protected]
                  dat*-19-7-18
                  Aug 20, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 19, 2018
                  Axis Bank Customer Care's response
                  Hi, we are here to help. Request you to elaborate your concerns to assist you further. Regards, Team Axis Bank
                  Hi, i have saving account in axis bank & when i checked my balance they have deducted 2138.42rupees from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples
                  Axis Bank Customer Care's response, Jul 19, 2018
                  Verified Support
                  Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Charu2ag
                    from Rajgarh, Rajasthan
                    Jul 19, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Alwar, Rajasthan, 301404

                    I had made a tranction on 14/06/2018 through axis bank debit card which amount is 22408.00 deducted from my accont and credited to yatra.com account but due to any reason on 17/06/2018 I cancelled my booked transaction and my refund amount is Rs. 11, 450.00 which is given by yatra. Com to Axis Bank account and his refund ID is AOGMQC59DAYVO3 and transaction ID is[protected].
                    Still now I have not get my refund I called many time on your customer care toll free No. to Solve this problem I have yatra mail of refund to my Axis Bank Saving Account but amount is not credited to My Saving Account my problem is not solved and not get a verified answer that what is the problem why Axis Bank is not able to pay my Refund Money or any other reason.

                    Near about above one month is pass way my refund amount is not credited in my Axis Bank Saving Account No. [protected] in Name of Charu Agarwal.

                    So, I requested to you please take a necessary action on this and take action otherwise I will take a strict action in the form of any Govt. Guideline like as Consumer Court or Etc. I have so much tired to call on Axis Bank Toll Free No. and sending Mail to Axis Bank Now Its time to take a strict action in favour of you.
                    I am waiting of your response and contact as soon as possible.
                    19/07/2018 Charu Agarwal
                    [protected]
                    [protected]@gmail.com
                    Aug 21, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 21, 2018
                    Axis Bank Customer Care's response
                    Hi, we are here to help ! Please Inbox us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                    Dear Charu,

                    We regret for the inconvenience cased to you!

                    We have received your query and would respond you at the earliest. Request your patience in the interim.

                    Thanks
                    Yatra Care
                    Dear Charu,

                    We have double checked the ARN number, refund is closed from our end.

                    Regards,
                    Yatra Care
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Navpad
                      from Ahmedabad, Gujarat
                      Jul 19, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 380015

                      Dear sir,
                      .my name is bharat Vaghela. I am very old customer last 10 yers. I have Axis credit card. Some fincial problem I does not pay last 2 month payment. & I agree & extramally sorry this problem & I promise I pay full payment this week. And I pay full payment now. But that day Axis dra telecalling languge is very hoppless. I think she doesn't DRA exam. Because very hoppless languge . And prsssser my family. If you don't mind but RBI guidelines dra don't discussed other person. So please check and action & call otherwise mail.. otherwise I forwarded this mail RBI complation. Please cooperate sir...

                      Name - Bharat Vaghela
                      Credit card no -7933 Ahmedabad
                      Mo no -. [protected]
                      Aug 19, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 19, 2018
                      Axis Bank Customer Care's response
                      Hi, Sorry for the trouble. We request you to share contact number from which you are getting the calls for further assistance. Regards, Team Axis Bank.
                      Verified Support
                      Jul 19, 2018
                      Axis Bank Customer Care's response
                      Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
                      My account shows -Balance
                      but my EMI of personal loan has completed
                      No due any amount
                      I have complain on telephonic call but problem does not solve by axis bank...

                      Than I'm visit axis Baran branch rajasthan but not proper answer to me...

                      Please solve it..
                      M in problem to deposit my EMI with my auto debit EMI
                      My A/c no:108532, deducted 1899 from axis bank..for one assistant service.., please i need a refundable as soon as possible..,
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Blessing solomon
                        from chennai, Tamil Nadu
                        Jul 19, 2018
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu, 600013

                        Kindly note my debit card no ending with 8896 was wrongly blocked by customer care officer on 16.07.2018 without my permission or knowledge. I called customer care to block the card ending with no: 0031 which is linked with my savings account. But unfortunately, they have blocked another card which I am using currently using 8896 for my personal use. Could you please unblock the card number 8896 and block the card no: 0031.Please note while customer's requesting to axis bank officers for concern, kindly fulfil it with 100% satisfaction. Don't let them to get depressed by providing your output with wrong results. Due to this the customers may lose the confident in bank service and quality.
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          Ekta Jamdagni
                          from Indore, Madhya Pradesh
                          Jul 18, 2018
                          Report
                          Copy

                          Address: Indore, Madhya Pradesh, 452001

                          Hi,

                          I have made an air flight booking around a week before and amount got deducted twice but payment not successful. Trying to connect bank for refunding my money back as I have to make actual air flights booking again. I daily call to customer care and didn't received any support from them. Asked me to add documents proofing transaction which again am unable to upload on their portal due to their technical failures.

                          Looking for an urgent note to get it resolve ASAP. Cannot deal more on sharing same problem again and again with multiple executives over a phone. You should have a proper mailing system at least.

                          My complain ID"s are - [protected] and [protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Adithya Sreedharala
                            from Chennai, Tamil Nadu
                            Jul 18, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 560097

                            I have requested Axis Active Band on 4th June 2018, today it is 18/07/2018 till now i didnt receive my band. They are 2 requests raised for the same.

                            One request 42601801 which they have closed without my concern and another request 42704546 which is still going on. Today 18/07/2018 i have been calling Axis Customer Care people from past 1.3 hrs they are disconnecting my call without any update. Vamsi the supervisor has said the amount cant be refunded and he is not aware that when i can receive my Axis Active Band and he disconnected the call.

                            Complete Fraud!!! Dont buy Axis Active Band
                            Aug 29, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Jul 25, 2018
                            Updated by Adithya Sreedharala
                            Did not receive any update from Axis Bank Customers.
                            Verified Support
                            Jul 25, 2018
                            Axis Bank Customer Care's response
                            Hi, we are here to help. Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                            Jul 26, 2018
                            Updated by Adithya Sreedharala
                            Sent the contact details as requested.
                            Jul 31, 2018
                            Updated by Adithya Sreedharala
                            Worst service, till now i did not receive any call/update regarding my service request 42704546.
                            Jul 31, 2018
                            Updated by Adithya Sreedharala
                            Today i Called the customer care number[protected] and spoke with Vivek customer care representative, he told he will connect to escalation team and he told me to wait while to connect. I have waited 15mins missing 2 important other calls at the same time. But they are not ready to answer my call or give resolution time for the same. Worst service, i am an ex-employee of Axis Bank still i am telling worst service.
                            Aug 21, 2018
                            Updated by Adithya Sreedharala
                            They have closed the service request without my notice 42704546, worst service they looted my money.
                            They have created another request 44204338, by 24th Aug i will be getting an update. Have to wait till 24th Aug.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mathiyazhagan Ayyamperumal
                              from Hyderabad, Telangana
                              Jul 18, 2018
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh, 500032

                              Hi,

                              I applied for a personal loan with axis bank, almost a month back. and it was sanctioned (signed the agreement and provided the check) 10 days back. but still the cash is not credited to my account. Now i have arranged the money from different sources, and am asking to cancel this loan through customer care they are saying they cant do it anything. I visited the nearest loan center and they also not ready to cancel it but they gave me the mobile no of sales manager and asked me to talk directly and saying that they can't cancel the loan.
                              If i call the sales manager she is saying your money will get credited today tomorrow like that. but not cancelling the loan. I'm very disappointed and it is very worst than government bank. Now I'm helpless to cancel (because my signed agreement copy and blank checks are with axis bank reps). person third party who applied my loan is not picking phone last week and blocked my number. My loan application number is 8464687. If somebody can see this from axis bank please help me to get rid of this issue please.
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                neelbadgujar
                                from Mumbai, Maharashtra
                                Jul 18, 2018
                                Report
                                Copy

                                Address: Thane, Maharashtra, 421201

                                Date - 17/07/2018, I received a call from Good Career Recruitment (Priya) and said she got my number from Quikr portal. Call was regarding job offer. She informed me that my profile has been shortlisted for Axis Bank backoffice and you will have to come down for the interview at our Dombivali office. (Conversation was in Marathi - Unprofessional)
                                To be sure i asked her if I need to pay anything like registration fees and all then she replied 'no you dont have to pay anything and we dont even ask candidate to pay since we get paid by bank if candidate is hired'. I asked her who will take my interview then she said that someone from Axis Bank will be there to take your interview. I asked these two questions twice. My interview was scheduled for 18/07/2018. So i went there and asked for Priya, that lady let me in and asked for my resume and original PAN card. I gave it. I waited for 30 mins and asked that lady that Axis employee has arrived or not she replied, yeah she is already here and taking interviews of other candidates. I was satisfied with the answer and waited. It was my turn now, there were more 2 candidates waiting for interview. I went inside the cabin. She asked me to seat and interview started. Question 1. Tell me about yourself. (Only this question was asked in English). I answered. Then she asked me another few question in Hindi and Marathi as well since I'm Marathi. She said you are selected and you will be appointed to Thane Axis Branch. She explained my salary and also asked me to pay Rs. 2000/- as a security deposit. I was shocked. I had already asked that lady who called me if do i need to pay anything and answer was NO. then why she asked me to pay. Her communication with me was so unprofessional. In Marathi we use word Tumcha, Tumhala which shows the respect but she was like Tuza, Tula chalel ka, Tu karshil ka, as if i'm her friend. I doubted and asked her if she really belongs to Axis Bank staff members she said yes, I'm from Axis bank and I came here to take interview from Axis Bank. I was not satisfied with her answer so i asked her to show her ID proof and she refused to show the same. (All this conversation happened in Marathi). Being a candidate its my right to ask for ID proof if I doubt. But her unprofessional and rude behavior shows that she was not the employee of Axis bank. Then who gave her rights to make fool of people. She started an argument that why should I show you my ID proof and all. I'm giving you job, Its your decision if you want to pay or not, i have been doing this since last 4 years. I said ok if I'm selected then give the offer letter and branch details, ill go there and check with branch manager if i'm satisfied then ill come and pay. She was being so rude and started saying anything out of the topic. In between another lady joined us and said that she is the head of that office. I was again shocked. Head of the office and Axis Bank staff doesnt even understand english. Entire conversation lasted in Marathi and Hindi.
                                *My question is to Quikr, how can you leak our information to such a fraud recruiters who dont even have sense to talk to candidate and illegally using Banks name and identity. I know what would have been happened if i had paid. I would have been kept asking me for money for different reasons.

                                *My question is to Axis Bank, do you guys really hire such an unprofessional recruiter who personally visits recruitment centers and takes interview or is it some kind of fraud going on under taking your name.

                                I immediately left that place, collected my ID proof, when i asked for my resume they refused to give the same so i said just destroy it in front of me and she did the same.

                                I read another compliant on this portal and understand that people doesnt get job but they have been asking to pay for various reasons.

                                You calculate, I'm experienced, i have seen how things work but what if someone fresher visits that place on their fake commitment of job people pay them and never get hired in banks because there is no such procedure to get hired in banks.

                                I need an answer, this is just my first step of complaint.

                                Let me know if you need their contact number and any other details.
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  divakar75
                                  from Bengaluru, Karnataka
                                  Jul 18, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Belgaum, Karnataka, 590006

                                  Sir/madam,

                                  Our Partnership "Laxmi Narasimha Investments" wanted to open an Current account in AXIS BANK, Tilakawadi branch, Belagavi. We have submitted the application on June 25 2018 with all the documents required for account opening But still account is not opened. A week back they have raised a quarry that they wanted SEBI Registration certificate as this was share trading firm. But unless we submit bank details how can sebi will give certificate to us. For the same purpose we wanted a bank account as we have to send bank details to NSE BSE along with the registration fees.

                                  PLZ look into the matter urgently as it was already delayed process.

                                  regards

                                  DIVAKAR NAYAK

                                  (Partner Laxmi Narasimha Investments)
                                  Aug 20, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 18, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please share your contact number via private message and we will get back shortly. Regards, Team Axis Bank
                                  Jul 19, 2018
                                  Updated by divakar75
                                  ph :[protected]
                                  Verified Support
                                  Jul 19, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                                  Jul 23, 2018
                                  Updated by divakar75
                                  [protected]
                                  सर
                                  मेरे किसान क्रेडिट कार्ड खाते से खरीब 2017का कपास का बिमा काट लिया है और मेने कहा की मेरा कपास का बिमा नहीं काटना ह अन्य फसल का करना है और कलेम नही देते है आसा करता हूँ की आप मेरी सहायता करेगे
                                  धन्यवाद
                                  pawan deharu's reply, Jul 14, 2018
                                  बिना कलेम सिकायत
                                  My credit card is dispatched by blue dart and they r saying the pin code is not matched so they did not give it to me unless axis bank will send them one email that credit card deliver to the same person as on the card by taking residential proof of that person
                                  Kindly solve my problem and give me my credit card
                                  I cant be able to do kyc in branch they are saying that you dont have an account but i have virtual card and account no. Your agent had called me and opened the account at that time also plzz call me quick on [protected]
                                  Axis Bank Customer Care's response, Jul 23, 2018
                                  Verified Support
                                  Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shibani Sinha
                                    from Bhubaneshwar, Odisha
                                    Jul 18, 2018
                                    Report
                                    Copy

                                    Lady named Gayatri Yadav from collection called me today from # [protected] and was not at all ready to listen to my problem as why I am unable to make my credit card pymt. She was ill mannered and was kind o[censored]sing scare tactics that is not supposed to be used by collection any more. She irritated me and was not at all allowing me to speak. Even if I tried to stop her by raising my voice she was not ready to listen. She kept interrupting me and was kind of misbehaving on the call. She even threatened to freeze my bank account that got no connection with my credit card. It's totally illegal. I am really not liking the way Bank is dealing with me as a old customer who has a genuine problem. Please help.

                                    Shibani Sinha
                                    Customer id:[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shahid parwez
                                      from Bhubaneshwar, Odisha
                                      Jul 18, 2018
                                      Report
                                      Copy

                                      Address: North 24 Parganas, West Bengal, 700123
                                      Website: Irctc

                                      Sir/Mam
                                      I had booked IRCTC ticket online on 25.6.2018 and made payment from zaakpay.com but my ticket was not booked and money was debited from my Axis Bank account. I register my complaints both in axis bank and IRCTC . IRCTC replied that they not received any payment and bank replied that transactions was successful and money was received by ZAAKPAY. Acts bank provided me transactions detail which are as follows:
                                      Amount - Rs 736.8 ( By Axis Bank)
                                      Date -. 25/06/2018
                                      Transaction I'd - [protected]
                                      My Account No - [protected]
                                      Bank - Axis Bank
                                      Deduct Axis Bank Transaction - INB/[protected]/ZAAK

                                      transaction with reference number (PRN) ZP56f70c846a745
                                      My email address - [protected]@gmail.com

                                      Kindly take action and refund my money please.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gopalakrishnadba
                                        from Bengaluru, Karnataka
                                        Jul 18, 2018
                                        Report
                                        Copy

                                        Address: 560029

                                        Hi,

                                        My loan number was:PPR[protected]. I took in Bangalore.

                                        I took the loan of RS 5lac. And past two years on words I am paying. Last month Jun and July pending 2018 and I told to agent I will pay in couple of day. Bit the agents threatening and harrassing me in phone and abusing to say the word thif and call to my father and aggressive and harrassing to say your son is thif and he took loan and he absconded. We will send police to your home and saying i[censored] have land sold that land and pay the loan. They are continue call to my father number.

                                        I took the loan and I will pay the amount but theses guys harrassing to my. Father. If some thing. Happened to my father and me it will because of your loan agents only.

                                        I have loan in Hdfc and ICICI they are very polite and they do their job profisionally. But axis bank employee all are rowdey and gundaas..

                                        Please find the below contact details

                                        Shankar:[protected]
                                        Keshav:[protected]

                                        Thanks
                                        Gopala
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit