Axis Bank Complaints & Reviews

I am having a Corporate Account with Axis Bank.
My Company name is Cartesian Consulting Pvt Ltd.
My Name is Bhavin Bhailal Nagda

The Cartesian’s Axis Bank Executive while opening the account sold me a Credit Card giving me wrong information like,
It has a limit of 4Lacs+ It’s a lifetime free credit card and so on.

The card that I received had a limit of 1, 60, 000 so I blocked the credit card on a very next day by calling customer care executive.
I have not even used the card.
The executive said that he/she had blocked the card.

Last week when I received the Credit Card Statement, I was surprised to see that the card was not blocked.
Instead I received the Statement with payment due of 1200 Rs which I am not willing to pay.

This effects my CIBIL Score.

Also I would like to add that while opening the account also he took around a month to do so.

I raised the concern with him about the Credit Card and from past 3 weeks he is giving me false promises saying it will happen today-tomorrow-Next Week.

The Executive Name is Shailesh Dubey: [protected]/[protected]
His Email Id is shailesh.[protected]@axisbank.com

The Good part was, one of My Axis Bank RM tried to reach me at the same time when Shailesh told he will resolve the problem from his end.
Since I didn't wanted to raise the issues from multiple sources to avoid conflict, I told my RM that Shailesh is resolving.

Now I don't want to reach out to my RM and again go into following up calls and everything.

I am having a very bad experience with Axis Bank.
Right from Opening the Account to Selling Wrong Credit Card to Applying for Loan to Applying for Top Up Loan.
All the services that I faced in each of this was pathetic.
Worst I would say.

Regards
Bhavin Nagda
[protected]

Dear sir/Madam,
03.07.2018(7.00pm) in this day i was gone to withdraw the amount in axis bank ATM at nanjai uthukuli, erode(dt). after all processings completed, when the amount come out at the time suddenly powercut. So i didn't get the money..only received 4000 debited message. still (17.07.2018) now the amount not refund in my saving account.i'm in lot of struggling.. so please kindly check it and do repayment as soon as possible. thank you..

I have been receiving calls and sms regarding emi payment of Rs.7700 every day for personal loan, which I have never availed from Axis Bank. They are calling me and asking for "Tapas Kumar Mohanty" whom I dont know at all. Whenever I am asking to them to delete my mobile no from their database, they show their inability. I also called on [protected] seeking help. They avoided the issue and said we will get back to you later. Also contacted at my home branch, they are also helpless. Every body is unable to do anything about this matter but all are ready to harass a person with out any reason. In a day minimum 15 times I am getting calls from Axis Bank for default of loans. I have the only data about the loans which I am getting by sms are- SB Account ending No - 872784 & Loan account ending no - 783727. I am a axis bank customer since past 12 years. And this type of harassment not at all expected nor justified from axis bank side. Request to take immediate action regarding the issue.

A very bad service by axis bank, my mobile no is [protected], i have an account in ghatsila branch, ac no-[protected], this is the second time I applied for personal loan, I was having offer of rs 2 lacs so I applied for loan, axis bank customer care contacted me and told sir you have an offer in your account of rs 2 lacs kindly use it, so he directed me and I applied for loan of rs 55000.My lead id of application is[protected], and told me that within 72 hrs loan amount will be credited to your account, but after 144 hrs no amount is credited in my account.Also my loan offer have been wasted by them, this type of service a pvt bank is giving to customer.

Hi

My name is Esther Dilbung Lamkang .I would like to complain so many issue i faced with you guys ans i regret choosing you as my salary account.
1.I was told that i will get lots of benefits with Axis like as loans and Credit cards with so many offers. 4 banks came to us in our joining day, ICICI, CITI BANK, HDFC and AXIS. Listening to all of them, i chose AXIS as they said that il get a neo Credit card with limit of 50000 but instead i received the limit of 15000 only.So i call and they said im eligible only for 15000 and i can request after 6 months or a year.I agreed.

2.I needed a loan for repairing my house at Manipur and im currently residing at Delhi but my mom and sister live there and due to some heavy rainfall and storm there is a leakage at home and since my Father died last year, I am the one who look after my family but you guys rejected my loan Stating INTERNAL BANK NORMS.While on the other hand one of our colleague got his loan from HDFC even though he has the same score as me and first time credit card holder and No other loan has he ever applied same like my case but he got approved.Now im not trying to compare or compete the banks but i feel so stupid and fooled by the AXIS Bank representative Ravi Gupta phone number [protected] who fooled with those fake Advantages of opening and account in Axis bank, neither am i getting loan from you and neither can i help my family.
3.On 13th July 5:30 pm i received a call from Axis representative NEHA and said i have a pre approved credit card with Minimum 150000 limit on it and ask me to submit my papers.Which i did but it got rejected.
4. My address in my account is still with my Office adress even though i inform the bank representative before opening the account to make my permanent address as my adress in Adhaaar card and the communication address as my Delhi residential address, but nothing changed

I would like to inform you I never searched for any help from Axis Bank. They give us the advertisement and when we apply for it, it gets rejected.

I dont kNow about others but i applied loan knowing that i can pay and i have been working for nearly 6 years and yes i have been receiving My salary in SBI account and that's my only account, but i change to AXIS when i joined this company where im currently working FISERV INDIA PVT LTD, and my salary account is with you guys and my salary is 27400 and i can pay my loans.Im well aware and didn't just close my eyes and applied for loan.I calculated the emi in the Bank Bazaar app and i can afford it.

I dont know what the internal norms is, but I would request to kindly trust in me and even if you guys want me to visit you all in the bank then im happy to meet but atleast If you can help me to repair my house with just a loan of 150000 loan with tenure of 3 to 5 years, i can atleast proved a little bit to my family Or else i would request you to kindly Close my account from Axis and i will be the Worst customer of your bank ever.If i can chose and think that your Bank would be the best for me, why cant you guys atleast believe in me once and provide a loan or Credit carf with good limit as the Neo credit card that i have with me, i have never missed a payment.

Loan Account Num-PHR[protected]. Pathetic experience with axis bank LOAN DEPARTMENT since the day our loan is approved we have never faced anything good, we just got ways that will lead to an unnecessary harassment.
Each time we had problem at the time of disbursal, even after giving each document before time we only had the loan disbursed after due dates. The worst case which ignited fire was the loan is disbursed without a disbursal letter and without customer signature and double the amount that was due for disbursal.
One more case where the due date has been passed by 8 days but still the DD has not been given and we will be penalized for a late fee. Worst ever customer service experience from Axis bank the so called "top privatized bank".
Dear all my personal advice, please please please do not do any transactions specifically in reference to loan as that will really be a costly offence. My bad luck that i have been a dedicated customer of Axis bank from last 8 years.

I have applied for the post of lecturer in meritorious school of PSEB mohali (Ref. No[protected]. For fee submission, I have made three transaction of 1000/-. first two unsuccessful transactions from HDFC VISA card on 5 july 2018 and last successful transaction from SBI VISA on 6 july 2018. When I contact HDFC bank, they tell me that first two transactions claimed by acquiring bank. Please do the necessary action.

From: Deepak Kumar
Ref. No.39152305
Ragd. No. 1817049

I opened one ASAP saving account through internet and I want to apply for debit card but I don't know how to apply so I called toll free number and one girl received the call and I said her that I want to get some information about debit card then she said that she is transferring my call to debit card department but no one has received the call and I didn't get any reply and they didn't call me back.

Hi, I performed 2 transactions from my Axis bank and both the times the transaction got successful debiting from my SB account, but it did not reach the Merchant (Tata Sky) account. Here below are the details:

1) 1 Complaint: Recharged with Rs. 465/- on 15-May-2018
Complaint Ref no with axis bank: [protected] - AXMOB/DTHR/9T24YMUH6653/[protected]/150518
- Confirmation mail from transaction is not successful. (Unsuccessful proof)

2) 2nd complaint: Recharged with Rs. 460/- on 19-May-2018
- Complaint Ref no: [protected]- INB/[protected]/AXIS DTH RECHARGE/.

I checked with TataSky support, and they said they didn't receive any transaction amounts on both these days (15th and 19th May). Without any amount seeing in their account they cannot do anything, I got to know from them.

I followed up with Axis bank customer support multiple times, forwarded the email received from Tata Sky that the transaction is not successful, as Axis bank requested to get this email for confirmation from Merchant bank.

I followed up with Axis bank numerous time on these 2 transactions, and not getting any favorable reply and resolutions for these amount. They mentioned to follow up with mobile service provider, contact Axis bank branch etc etc whenever I called them and check on it.

Kindly do the needful, thanks.

I called up the customer care service for Axis Bank at [protected] to ask about the credit card status on 16th July 2018. They told me to contact my branch and gave me the contact number which was[protected]. I would like to mention here that the representative whom i spoke to at [protected] was very professional and gave all the information I needed.

When I called my main branch at[protected], a female representative spoke on the call with a very rude voice and just told "What do you want?". To this, when I said that i wanted to talk about my credit card, she said "Yes, tell what you need" in a very rude tone. For this, when I said that this not the way to talk to the customer, she disconnected the call. When I called back, she heard my voice and connected the call to a different representative. I asked to talk to her and asked her name. She said her name was Neeta. I don't know if this is her real name, but I would like to place a complaint against her for rude behavior with the customer.

I didn't even get the solution for my query for credit cards.

I would like mention here that representatives like these will spoil the name of a company. I want Axis Bank to take up necessary actions for this and keep me posted on the same.

Thank You.

Dear Sir
I Mr. Jovan Singh did transfer money another acount by mistake by IMPS through mobile net banking on date 13/07/2018 at 13.20 in the a/c no.[protected] which was wrong transaction correct a/c no. is[protected] of Mr. Bhoop Singh in kanara bank kundol agra.i have already complain customer care of axis bank on date 13/07/2018.my request no. is[protected].
i have transfer 45000 rupees by my a/c no.[protected].so pls revert my money my acount imediately.

regards
jovansingh
mob. no.[protected], [protected]

As per your bank information that the sum of Rs.15/- has been deducted out of my a/c no, [protected] regularly.plus service charges without my consent.

t.The bank charges noted above be refunded to my a/c because I have not given any consent for SMS alert.I have already given a requests to bank regarding the same for closing the same.
I have already sent the mails to Raman office regarding the same matter.But no response recd.from the bank.So, pls.satisfied me & oblige.

Note:- If any service be given to me that should be with my concent.

Thanking you.

Keshav Rai.S/O sh. Wazir Chand

A/C no.[protected]

Cont [protected].

Raman 151301.demanded,

DTD, , , 21/04/2018

Hi this is shelbongmoi khaling, I would like to request you to remove the lein amount from my salary account.
Would like to clear by next month.
No information that it will get lein, so little bit upset o the service.
Anyways I would request you if you can remove the lein from my salary account.
Customer care numbers are not connected at all.
They will put us on hold and that too charges applied for the called and never attend and disconnected .
Disappointed service.

Hello sir. Sir mera account axis bank me hai kal hi mere account se 605 Rupies debited hue hai consolidate charge ke aur uspe 108 rupies gst charge laga hai sir i want to know ki paise kyun kate hain jabki mera last month me 5 thousand se niche ni raha hai balance pura maintenance karke chala hun han 2 3 days kuch eisa hua jo mujhe paise nikalne pade. Lekin2 days me mene puri limit ki hai aur jab mene account open karaya tha bank walo ne ye bola tha ki taransection chalta rehna chahiye har Mahine maintenance karke rakhna hai... Aur account open hone ke baad jab mujhe call aaya unhone 10 days bola tha lekin mene 2 days me pura maintenance kiya jo ki mujhe urgent me kuch paise nikalne pade. Ab sir bank fraud hai ya kya problem kyun cut kiye hain you can check my statement... My account last digit number is 44662403... Plz check and remove my issue and help me carefully plzzz otherwise I'll the complaint

Thank you

Most 3rd class bank . Greedy Vultures only waiting to screw you. Useless service providers who only encumbers their customers . Every month unnecessary charges disguising it as consolidated charges. I ve been more than 10 yr customer of this bank. Only thing they actually know how to do is mentally harass and play sly games against there customers . Spit on this bank. Worst of the worst

Rs1030 + 185.40(gst) has been deducted with info as "Consolidated Charges for A/c"
What the hell...how can u people more than Rs1000 from my account without any clearcut reason. Are you people have any sense or not. You idiots are just looting us in the name of banking!!!
GIVE MY MONEY BACK OTHERWISE I WILL SERIOUSLY DRAG YOU FRAUDS TO SUPREME COURT.

Hi, i have saving account in axis bank & today have received msg me i.e. deduct Rs. 367.33 & Rs. 66.12 by Axis Bank, than I checked my balance they have deducted 367.33 rs & 66.12 rs, from my account written as Consolidated Charges. Say me, Why without any call or information they have deduct any amount in my account. Every Month they have deduct in some rupees in my account without any information. Please help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples

I Srishti Dikshit on behalf of Mr. Nikhlesh Mishra writing this complaint to you.

As Mr. Nikhlesh Mishra took the facilities of Auto loan and home loan from Axis Bank, Shaheed path branch, Lucknow.

His Auto loan A/c no. is ALR[protected].
Home loan A/c no. is PHR[protected].

I would like to tell you that Mr. Nikhlesh Mishra paid every installments timely, there was no delay on his part. As you all can check in your systems.

Now the problem is, when Mr. Nikhlesh Mishra paid installments timely through cash then also there are some bouncing charges approx Rs. 509/- per month. Why so?

When Mr. Nikhlesh Mishra has deposited his installments timely, then how these bouncing charges came to his way?

He personally visited the branch many times, today I also visited the Shaheed path Branch to ask them that from where these bouncing charges are coming? Here I met Mr. Akash Singhal (Deputy Manager)asked him to kindly give us some sort of waiver, he totally denies this statement of mine and said that Mr. Nikhlesh Mishra is not liable for any kind of waiver.

Am not understanding one point that how Mr. Nikhlesh Mishra is made liable to pay these bouncing charges? when he is paying installments timely? I don't think so that he has made any kind of default during EMIs payment.

Mr. Nikhlesh Mishra is continuously receiving notification regarding payment of these bouncing charges. Mr. Mishra is a reputed person of Lucknow. These kind of charges from a reputed bank, is not right at all.

This type of behaviour from bank is harassing Mr. Nikhlesh Mishra.

Its a request from our side that kindly give us waiver from these wrong bouncing charges and also please clear all these incorrect charges. So that Mr. Nikhlesh Mishra can live without any kind of tension.

In case of any query, you can mail me here or you can call me on this number- [protected].

Mine email id is [protected]@gmail.com

In this bank, My wife has salary account. I and my wife dont know how they have opened deemat account . We came to know about deemat account when they had charged 700 rupees for it. We never done any trading over it. I have also an account in axis bank, They always do unauthorized transaction in my account after complaining sometimes they revert money. There are no support call support to resolve the issue.
Contact number : [protected]

I received a call from Axis Bank on 28/06/2018. I just don't want the subscription and please cancel my subscription for my Axis visa platinum card ending with 8353. It has been noticed that the money already been charged for rupees 1899/- for the same.

Hence, cancel the subscription and refund the same into my account. My relationship no. is 4761885. I am waiting for confirmation of deactivation of this service and also refund the money rupees 1899/-.

I even called the customer care and lodged a complaint and my service request number is 42569329