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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 331

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D
Deep666
from Delhi, Delhi
Jul 16, 2018
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Address: Hoshiarpur, Punjab, 144211
Website: educationrecruitmentboard.com

I have applied for the post of lecturer in meritorious school of PSEB mohali (Ref. No[protected]. For fee submission, I have made three transaction of 1000/-. first two unsuccessful transactions from HDFC VISA card on 5 july 2018 and last successful transaction from SBI VISA on 6 july 2018. When I contact HDFC bank, they tell me that first two transactions claimed by acquiring bank. Please do the necessary action.

From: Deepak Kumar
Ref. No.39152305
Ragd. No. 1817049
Axis Bank customer support has been notified about the posted complaint.
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    Anjir gautam
    from Gwalior, Madhya Pradesh
    Jul 16, 2018
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    Address: Indore, Madhya Pradesh

    I opened one ASAP saving account through internet and I want to apply for debit card but I don't know how to apply so I called toll free number and one girl received the call and I said her that I want to get some information about debit card then she said that she is transferring my call to debit card department but no one has received the call and I didn't get any reply and they didn't call me back.
    Axis Bank customer support has been notified about the posted complaint.
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      Umesh Hegde
      from Mumbai, Maharashtra
      Jul 16, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560025
      Website: www.axisbank.com

      Hi, I performed 2 transactions from my Axis bank and both the times the transaction got successful debiting from my SB account, but it did not reach the Merchant (Tata Sky) account. Here below are the details:

      1) 1 Complaint: Recharged with Rs. 465/- on 15-May-2018
      Complaint Ref no with axis bank: [protected] - AXMOB/DTHR/9T24YMUH6653/[protected]/150518
      - Confirmation mail from transaction is not successful. (Unsuccessful proof)

      2) 2nd complaint: Recharged with Rs. 460/- on 19-May-2018
      - Complaint Ref no: [protected]- INB/[protected]/AXIS DTH RECHARGE/.

      I checked with TataSky support, and they said they didn't receive any transaction amounts on both these days (15th and 19th May). Without any amount seeing in their account they cannot do anything, I got to know from them.

      I followed up with Axis bank customer support multiple times, forwarded the email received from Tata Sky that the transaction is not successful, as Axis bank requested to get this email for confirmation from Merchant bank.

      I followed up with Axis bank numerous time on these 2 transactions, and not getting any favorable reply and resolutions for these amount. They mentioned to follow up with mobile service provider, contact Axis bank branch etc etc whenever I called them and check on it.

      Kindly do the needful, thanks.
      Aug 16, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 16, 2018
      Axis Bank Customer Care's response
      Hi, we are here to help. Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
      Sir,
      I have opened salary account last week but still my account not activated.I have submitted all my documents to concerned person.
      Account number:[protected]
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        R
        Rakshitha Rajeev
        from Mumbai, Maharashtra
        Jul 16, 2018
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        rude response from customer care representative

        Address: 560001

        I called up the customer care service for Axis Bank at [protected] to ask about the credit card status on 16th July 2018. They told me to contact my branch and gave me the contact number which was[protected]. I would like to mention here that the representative whom i spoke to at [protected] was very professional and gave all the information I needed.

        When I called my main branch at[protected], a female representative...
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        jovan singh
        from Rajkot, Gujarat
        Jul 16, 2018
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        Address: Bharuch, Gujarat, 392001

        Dear Sir
        I Mr. Jovan Singh did transfer money another acount by mistake by IMPS through mobile net banking on date 13/07/2018 at 13.20 in the a/c no.[protected] which was wrong transaction correct a/c no. is[protected] of Mr. Bhoop Singh in kanara bank kundol agra.i have already complain customer care of axis bank on date 13/07/2018.my request no. is[protected].
        i have transfer 45000 rupees by my a/c no.[protected].so pls revert my money my acount imediately.

        regards
        jovansingh
        mob. no.[protected], [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          B
          from Ludhiana, Punjab
          Jul 16, 2018
          Resolved
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          Resolved

          Address: Bathinda, Punjab, 151301
          Website: [email protected]

          As per your bank information that the sum of Rs.15/- has been deducted out of my a/c no, [protected] regularly.plus service charges without my consent.

          t.The bank charges noted above be refunded to my a/c because I have not given any consent for SMS alert.I have already given a requests to bank regarding the same for closing the same.
          I have already sent the mails to Raman office regarding the same matter.But no response recd.from the bank.So, pls.satisfied me & oblige.

          Note:- If any service be given to me that should be with my concent.

          Thanking you.

          Keshav Rai.S/O sh. Wazir Chand

          A/C no.[protected]

          Cont [protected].

          Raman 151301.demanded,

          DTD, , , 21/04/2018
          Aug 17, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 16, 2018
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
          Pls send me monthly without posword statement imidiatly
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            S
            Shelbongmoi
            from Kombai, Tamil Nadu
            Jul 16, 2018
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            Address: Bangalore, Karnataka, 560047

            Hi this is shelbongmoi khaling, I would like to request you to remove the lein amount from my salary account.
            Would like to clear by next month.
            No information that it will get lein, so little bit upset o the service.
            Anyways I would request you if you can remove the lein from my salary account.
            Customer care numbers are not connected at all.
            They will put us on hold and that too charges applied for the called and never attend and disconnected .
            Disappointed service.
            Axis Bank customer support has been notified about the posted complaint.
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              Z
              zaid443
              from Meerut, Uttar Pradesh
              Jul 15, 2018
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              Address: Saharanpur, Uttar Pradesh, 247554

              Hello sir. Sir mera account axis bank me hai kal hi mere account se 605 Rupies debited hue hai consolidate charge ke aur uspe 108 rupies gst charge laga hai sir i want to know ki paise kyun kate hain jabki mera last month me 5 thousand se niche ni raha hai balance pura maintenance karke chala hun han 2 3 days kuch eisa hua jo mujhe paise nikalne pade. Lekin2 days me mene puri limit ki hai aur jab mene account open karaya tha bank walo ne ye bola tha ki taransection chalta rehna chahiye har Mahine maintenance karke rakhna hai... Aur account open hone ke baad jab mujhe call aaya unhone 10 days bola tha lekin mene 2 days me pura maintenance kiya jo ki mujhe urgent me kuch paise nikalne pade. Ab sir bank fraud hai ya kya problem kyun cut kiye hain you can check my statement... My account last digit number is 44662403... Plz check and remove my issue and help me carefully plzzz otherwise I'll the complaint

              Thank you
              Axis Bank customer support has been notified about the posted complaint.
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                T
                Ten153
                from Ranaghat, West Bengal
                Jul 15, 2018
                Resolved
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                Resolved

                Address: 737101

                Most 3rd class bank . Greedy Vultures only waiting to screw you. Useless service providers who only encumbers their customers . Every month unnecessary charges disguising it as consolidated charges. I ve been more than 10 yr customer of this bank. Only thing they actually know how to do is mentally harass and play sly games against there customers . Spit on this bank. Worst of the worst
                Aug 17, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 16, 2018
                Axis Bank Customer Care's response
                Hi, thank you for reaching out. We request you to elaborate your concerns via DM, along with your number. We are here to help! Regards, Team Axis Bank.
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                  S
                  Sumantraju143
                  from Bengaluru, Karnataka
                  Jul 14, 2018
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                  Address: 560100

                  Rs1030 + 185.40(gst) has been deducted with info as "Consolidated Charges for A/c"
                  What the hell...how can u people more than Rs1000 from my account without any clearcut reason. Are you people have any sense or not. You idiots are just looting us in the name of banking!!!
                  GIVE MY MONEY BACK OTHERWISE I WILL SERIOUSLY DRAG YOU FRAUDS TO SUPREME COURT.
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    from Gurgaon, Haryana
                    Jul 14, 2018
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                    Address: Allahabad, Uttar Pradesh, 125055

                    Hi, i have saving account in axis bank & today have received msg me i.e. deduct Rs. 367.33 & Rs. 66.12 by Axis Bank, than I checked my balance they have deducted 367.33 rs & 66.12 rs, from my account written as Consolidated Charges. Say me, Why without any call or information they have deduct any amount in my account. Every Month they have deduct in some rupees in my account without any information. Please help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples
                    Axis Bank customer support has been notified about the posted complaint.
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                      D
                      DHPLsrishti
                      from Kanpur, Uttar Pradesh
                      Jul 14, 2018
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                      Address: Lucknow, Uttar Pradesh, 226010

                      I Srishti Dikshit on behalf of Mr. Nikhlesh Mishra writing this complaint to you.

                      As Mr. Nikhlesh Mishra took the facilities of Auto loan and home loan from Axis Bank, Shaheed path branch, Lucknow.

                      His Auto loan A/c no. is ALR[protected].
                      Home loan A/c no. is PHR[protected].

                      I would like to tell you that Mr. Nikhlesh Mishra paid every installments timely, there was no delay on his part. As you all can check in your systems.

                      Now the problem is, when Mr. Nikhlesh Mishra paid installments timely through cash then also there are some bouncing charges approx Rs. 509/- per month. Why so?

                      When Mr. Nikhlesh Mishra has deposited his installments timely, then how these bouncing charges came to his way?

                      He personally visited the branch many times, today I also visited the Shaheed path Branch to ask them that from where these bouncing charges are coming? Here I met Mr. Akash Singhal (Deputy Manager)asked him to kindly give us some sort of waiver, he totally denies this statement of mine and said that Mr. Nikhlesh Mishra is not liable for any kind of waiver.

                      Am not understanding one point that how Mr. Nikhlesh Mishra is made liable to pay these bouncing charges? when he is paying installments timely? I don't think so that he has made any kind of default during EMIs payment.

                      Mr. Nikhlesh Mishra is continuously receiving notification regarding payment of these bouncing charges. Mr. Mishra is a reputed person of Lucknow. These kind of charges from a reputed bank, is not right at all.

                      This type of behaviour from bank is harassing Mr. Nikhlesh Mishra.

                      Its a request from our side that kindly give us waiver from these wrong bouncing charges and also please clear all these incorrect charges. So that Mr. Nikhlesh Mishra can live without any kind of tension.

                      In case of any query, you can mail me here or you can call me on this number- [protected].

                      Mine email id is [protected]@gmail.com
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Sourabh89
                        from Bengaluru, Karnataka
                        Jul 14, 2018
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                        Address: 560102

                        In this bank, My wife has salary account. I and my wife dont know how they have opened deemat account . We came to know about deemat account when they had charged 700 rupees for it. We never done any trading over it. I have also an account in axis bank, They always do unauthorized transaction in my account after complaining sometimes they revert money. There are no support call support to resolve the issue.
                        Contact number : [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          Thota Mounica
                          from Ongole, Andhra Pradesh
                          Jul 12, 2018
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                          Address: Hyderabad, Telangana
                          Website: www.axisbank.com

                          I received a call from Axis Bank on 28/06/2018. I just don't want the subscription and please cancel my subscription for my Axis visa platinum card ending with 8353. It has been noticed that the money already been charged for rupees 1899/- for the same.

                          Hence, cancel the subscription and refund the same into my account. My relationship no. is 4761885. I am waiting for confirmation of deactivation of this service and also refund the money rupees 1899/-.

                          I even called the customer care and lodged a complaint and my service request number is 42569329
                          Axis Bank customer support has been notified about the posted complaint.
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                            J
                            Juhi Sooraj
                            from Ernakulam, Kerala
                            Jul 12, 2018
                            Resolved
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                            Resolved

                            imps - transaction status showing as suspect

                            Address: Ernakulam, Kerala, 682021

                            I have made imps transaction yesterday (11th July 2018) for the amount rs.40, 000 from my axis account to my federal bank account..The amount got debited from my account but the beneficiary account is not credited till now. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

                            I contacted the branch office... but no use.

                            PH- [protected]...
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                            REVATHI VIVEK
                            from Coimbatore, Tamil Nadu
                            Jul 11, 2018
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                            Address: Dakshina Kannada, Karnataka, 575006

                            Home Loan: PHR[protected]

                            This letter is written with full of frustration for the deficiency of services from the Axis Bank.
                            I agreed to sell my house property to Mr. Sundaramoorthy. He wanted to avail a loan and he opted Axis bank as I already had a loan with Axis on the property in January 2018.
                            The transfer of loan did not happen immediately but took a span of 5 months. For five months, Axis Bank kept saying that they were in the process of closing my loan and had applied for Retrieval of Documents from vault. But my EMI was debited since January 2018 till June 10th. I HAD EVEN SENT AN EMAIL IN MONTH OF JUNE SEEKING STATUS OF CLOSURE. THE REPLY WAS CALLOUS AND THERE WAS NO PROPER INVESTIGATION. My last EMI was debited on 10th June 2018.
                            I suffered a lot as total of 5 months EMI was debited from my account.. I wanted to sell this property as I was having lot of financial issues and was finding difficult to repay my loan. But even after deciding to sell the property, Axis bank continuously harassed me.
                            By end of June 2018, I had received a No due letter. They did not call me for registration of property to Mr. Sundaramoorthy. I kept mentioning to Mr. Das that they need to inform me atleast 2 weeks in advance to registration as I will have to prior arrangements for travel and stay. Mr. Das promised to keep it in mind.
                            On July 10th 2018, the buyer and Mr. Madhu ([protected]) from Axis Bank says that the original home loan documents are retrieved from vault and the registration has to happen on 12th July. All the commitments were in drain and they forced me to come to Chennai.
                            I asked for time, but they mentioned that as the dates is fixed by registrar and I had to be there in Chennai.
                            I stay in Mangalore, Karnataka and could not book train tickets in such a short span of time. Hence, I had to book flight tickets and had to book hotel for my stay in Chennai. I reconfirmed both with the buyer and Mr. Das and Mr. Madhu if there will be definitely registration of property on 12th July 2018.
                            They confirmed positively.
                            After reaching Chennai on 11th July mid afternoon, Mr. Das confirms that there is some issue and will get back to us.
                            On investigation, we get to know that the original documents which was retrieved from vault is inadvertently sent back to vault again, hence registration of property cannot happen.
                            I was completely frustrated, me and my husband left all our work, booked adhoc flight and hotel tickets to complete registration and hand over property to the buyer and ONCE AGAIN AXIS BANK MAKES OUR LIFE DIFFICULT.
                            Mr. Das, does not speak to us properly and says “ We are not his customer and the buyer is his customer”. He washes off his hand saying that I need to speak to Mr. Chandrashekar.

                            I contact Mr. Chandrashekar ([protected]) and he says he is responsible for managing my account but he cannot do anything for this mistake. I asked him who will take care of my expenses. He says, he is not responsible and tells me to contact his manager.
                            I have come all the way from Mangalore, Karnataka to Chennai to hear all this nonsense. Later, both Mr. Das and Mr. Chandrashekar confirms to me that I need to visit Kodambakkam branch to discuss the issues. I need to complaint to customer service and not to him
                            Now, my queries are
                            1) Why was there a delay in transferring a loan to the buyer of 5 months?
                            2) Why did the original documents retrieval take 5 months?
                            3) Why did they commit that they will give me time for registration and did not?
                            4) Why was I promised registration of property on 12th by Axis bank and asked me to come down?
                            5) Why did they show negligence, deficiency of services and sent the original documents back to vault?
                            6) Why is each and every person in Axis bank wading off their responsibility and shouldering to someone else?
                            7) Who will refund my 5 months EMI?
                            8) Who will refund my flight ticket charges of both mine and my husband?
                            9) Who will refund my hotel stay charges?
                            AXIS BANK HAVE BEEN IRRESPONSIBLE IN ALL THE WORK TILL TODAY AND HAVE CONTINOUSLY HARRASED ME. THEY HAVE NOT SHOWED ANY DUE DILIGENCE IN CUSTOMER’S ACCOUNT AND I HAVE SUFFERED A LOSS OF 1 LAKH BECAUSE OF THEIR CARELESSNESS.
                            I NEED MY REFUND AND COMMITMENT FROM THEM THAT THEY WILL RETRIEVE DOCUMENTS AGAIN AND GIVE ME TIME TO COME TO CHENNAI
                            I ALSO WANT THEM TO BOOK MY FLIGHT TICKETS AND HOTEL STAY AS I CANNOT DO THIS EXERCISE AGAIN FOR THEIR MISTAKES.
                            I SEEK AN COMPENSATION FOR THE NEGLIGENCE, UNFAIR TRADE PRACTICES AND MENTAL AGONY AND HARRASMENT WHICH AXIS BANK HAS METED TO ME

                            REGARDS
                            REVATHI ([protected])
                            Axis Bank customer support has been notified about the posted complaint.
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                              Ajin K.Johnson
                              from Irinjalakuda, Kerala
                              Jul 11, 2018
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                              Address: 673592
                              Website: shine.com

                              I got a job offer from shine.com, i had applied for the job after all they are started askin money for registration rs.2500 i have paid the amount then they told me you will undergo through telephonic interview once i finshed the interview they asked me rs. 16850 as a interview security amount fortunately i have paid that amount too, but after that they again asked me rs.21500 for the interview hard copy .. ????

                              how much money i have spent for a job?

                              they are using the axis banks letter pad and shine.com for the fraud
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi
                              Bro same call and amount demand for the same account deposit so plz provide received call number my number is [protected]
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                                S
                                Sudhacj
                                Jul 10, 2018
                                Resolved
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                                Resolved

                                Hi,

                                I have purchased Sovereign gold Bond (Application No :[protected]. I wanted to know its status.Till date there have been no communication.
                                Can you please let me know the following..
                                1. What is the current value of these two bonds?
                                2. Why 2.75% interest payable every six months is not given so far?
                                3. Is there any way I can directly login to any website to check the current status of these bonds?

                                Regards
                                Sudhakar
                                Aug 13, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 11, 2018
                                Axis Bank Customer Care's response
                                Hi, We are here to help ! Please Dm us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                                I was booking train ticket using irctc website and used axis bank upi gateway for the transaction and amount of ₹240 is deducted from my paytm payments bank account through UPI but ticket not booked and the amount is not refunded yet.
                                Axis Bank Customer Care's response, Jul 11, 2018
                                Verified Support
                                Hi, sorry for the inconvenience. Please share your registered contact details via DM to get in touch with you. We are here to help! Regards, Team Axis Bank.
                                My account has been freezed without any notification.and i am in out of states.and need of money.but the account had been debit freezed and in big trouble. I had contact branch visited nearest branch they are telling to do this and sometime update kyc . I had done all but still not unlock please slove this problem
                                15 days befor am opening my salary account in axis bank @ hosur bus stand branch, i cald them more times still my account is not activd, my salary also am not get it, pls hrlp me, actived today .
                                Name:Abinaya
                                customer id:[protected]
                                Axis Bank Customer Care's response, Jul 11, 2018
                                Verified Support
                                Hi, thank you for reaching out. Please share your registered contact number via private message. We are here to help! Regards, Team Axis Bank.
                                Those mail id will not work but kept on site, premium.[protected]@axisbank.com

                                After some call I am not getting any solution and benefit. As i received 3 month back this card.till now I not generated the pin but you people asking to pay the credit bill how come so, why I have to pay give me the reason better please cancel the credit card
                                Axis Bank Customer Care's response, Jul 11, 2018
                                Verified Support
                                Hi, thank you for reaching out. Please share your registered contact number via private message. We are here to help! Regards, Team Axis Bank.
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                                  A
                                  Anilroxen
                                  from New Delhi, Delhi
                                  Jul 10, 2018
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                                  Address: 110009

                                  Dear Sir/Mam,
                                  Subject:- Regarding Harassment and abuse by Axis Bank employee.
                                  Today a woman employee from Axis Bank Loan recovery team called me 2:36 pm. First she told me that her name is miss Priya and She is from Delhi police’s HR department and asked me a one year old neighbour's contact number. I told her that call me after 2 minutes because I use feature phone and not able to tell you the contact information while calling. She called me again at 2:40 pm but this time I inquired that why Delhi police would call me. Then, she abused me in front of my whole family. She said me thief and misbehaved in a very derogatory manner. Harassment was so cruel that one of my family member is a psychological patient. The patient afraid and still going through mental trauma. Because of her abuse and harassment my whole family is suffering and going though mental stress.
                                  And this all happened because of this unknown neighbour. She resided in our neighbour hood some year ago and I don’t know her now even she is not my distant relative. Then how could a bank employee can abuse and harrash me over phone when I don’t know the person which the employee inquired about my old neighbour.
                                  Please Sir, I want a strict action against this employee, who does not have any behavioural or professional code of conduct.
                                  Pay a one lac compensation, because I suffered from metal harassment and so my loss of reputation because she abused and harassed in front of my relatives (as they all came for a function organised by our family).
                                  I can prove my case in any circumstances, please take strict action against this employee. The mobile number from which Axis Bank employee Priya called me is:- [protected]
                                  Regards
                                  Anil kumar
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    D
                                    dhana64
                                    Jul 10, 2018
                                    Resolved
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                                    Resolved

                                    Address: 600032

                                    Dear Sir/Mam,
                                    I regret to inform this your bank process is very slow as compared to National bank. With reference to the below account number I have opened an account two week back and I have done my KYC and signature verification long back till now I haven't received my cheque book due to delay in signature verification. Kindly note that I visited the branch last week but no response. Kindly expedite the process and do needful. Thanks

                                    A/c No.[protected]
                                    Aug 10, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 10, 2018
                                    Axis Bank Customer Care's response
                                    Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                                    Jul 10, 2018
                                    Updated by dhana64
                                    +91 [protected]
                                    Jul 16, 2018
                                    Updated by dhana64
                                    Hi, with ref. to my previous complaint could you please expedite the process and issue me the cheque book as soon as possible. Since almost 1 week gone. Thanks
                                    Jul 18, 2018
                                    Updated by dhana64
                                    With ref. to my last cheque book complaint. I have made a cheque book request this Monday (16/7/2018) through axis bank app with the help of branch manager (operation). Today again I called the customer care to follow up the status of my cheque book. customer care representative said there is no request has been created. You have to make request again he said, then I told him ok. Later I checked with branch they saying two cheque book request has been made. the customer care personnel made a mistake and he issued the second one it can't be cancelled. I have to pay. This is how axis bank works. Poor service and in competent guy who made the request. Simply taking money from the customer even the error from bank side. Thanks.
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