Axis Bank Complaints & Reviews

I am using axis account since 2012 and clearly mentioned no charges, no annual fee in the beginning when i took this card but suddenly 2014 onward every year started debited annual fee of rs 885/ without any notification to me which is almost rs.4308/- over last 5 years and moreover i am salary employee and till today my salary is crediting to axis bank account only.

I request to refund the debited amount as annual charges. This is not fair to cheat the customer without any communication and notification.

Account number [protected]

Mobile number [protected]

Insta kit no 920611

Scheme code caind

I apply for a current account 4 days ago but still my account not started i already processed all formality already submited all required docs and pan card adharcard

But still my account not opened

Bank executive telling i am getting some problem i mailed to mumbai office they will solve soon

But still not getting any reply from that and my account is not opened

And now telling we are unable to open your account

I have opened a asap savings account... I got account number, virtual debit card and even set atm pin also... Even my aadhar verification also done.. Even i am able to login to mobile app everything set so i deposited 1000 in that account now they are saying account not got activated even my aadhar is not registered u need to close the account etc etc... No intimation regarding account state.. When i cal to customer then they are saying it is only debit phase where u can put money but cant withdraw...

I senil shah have swipe my card on 21.06.2018 two time one was for the petrol and one was for payment to the vendor and for that transcation my account was debited with 65 rs which was wrongly debited and the same case has done with me i want my money back please look into the matter seriously and how is this thing happening why is the merchants charges debiting from our acount it is serious matter of concern

This is to inform you that this recent axis bank credit card statement for the current month (Ended 15 june) which has been sent to me is totally wrong & inflated.
My credit card number is
45145600*5391

From axis bank itself, the below five transactions were converted into emi' s and the billing cycle will start from 15th july for all these transactions.
There is written proof of these emi conversions from axis bank to me.

Date transaction detail amount
— — —
5-may goibibo 3781
29-may sndl 3270
1-jun irctc 7814.23
3-jun suraksha diagnos 6685
7-jun apollo 6998

Total 28548.23

So then these transactions should have been removed from the current month bill which has not been done at all! All these transaction full amount are included in this statement.

I really do not understand how axis bank can do such irresponsible act & it does not have virtually any coordination between it's various sections to make a proper statement of a customer.

I asked for a remedial action & a clarification call from axis bank to me for amendment & making everything crystal clear & send a revised and correct bill.
But since then even after 3 reminders, no clarification, message or amended bill has been sent to me so far.

I need strong action against this bank & need the compensation for this harassment against this & all delayed payment charge debited to me has to be reversed.

Hello, i'm having a salary account with axis bank account number is [protected]. When i take out the monthly statement, there is no ifsc code and micr number, because of that i'm unable to use the bank account statement to open a demat account with a private broker. Please rectify the issue as soon as possible so that i can open an account with the stock broker or guide me through the process of getting it done.

With regards.

I p k sidhu visited bank branch phase 7 mohali along with my uncle as i was suffering from severe migraine. My uncle explained the work needed to be done. But dealing employee manjot kaur insulted me using unparliamentary language that why i have brought my uncle and why i am silent. I told her that i am not well but she laughed insultingly then responded angrilly that she does not do any work of such sick people and sat on next table. My uncle then requested another employee who finished the needful work in amicable manner. Later my father told me that she is habitual offender in mistreating people including senior citizens like him. My father who is a psychiatrist and has dealing of 13 years shifted to phase 5 branch due to her insulting behavior, he has both saving and current account. But he goes to phase 5 branch of axis bank who are very cordial employees. Please do the needful so that other customers do not get such rough treatment. P k sidhu [protected]@gmail.com

Dear sir/ madam
This is to bring to your notice that i did the below-mentioned transactions through my mobile app to recharge my vodafone number:
5hxjyv504340 - rs 458 dated 05.05.2018
J240y9ti2070 - rs 458 dated 07.05.2018

Kindly note that the money has been deducted from my account but the transaction was not realized as the phone did not get recharged. Knowing that your bank mobile app is prompt to customer service i expected retrieval of my money it did not happen. I also got the complaint registered through customer care by calling them, still, no action was ta taken. Please justify why was the amount deducted if the phone was not recharged??

Regards
Mahak
[protected]

4 months before i had personally submitted filled in signed format for the "change of mobile number" and issuance of a "cheque book" at the axis bank, lansdowne road, kolkata. Again recently 2 weeks before i have submitted similar filled in signed fprmat for the "change of mobile number" and issuance of "cheque book" at the axis bank, supela, bhilai. But the bank irresponsible staff & management is not attending it so far.

In both the above rather all cases every customer, the dealing staff teared off the acknowledgement strip from the format and throws down in the dustbin instead of filling & signing it properly and never bothered to hand it over to the customer.

Further, i have not been provided a atm debit card despite several reminders. The first card issued to me expired long back, but i didn't receive the new card upon its auto-renewal as yet. When enquired at the supela branch axis bank, they simply charged rs.200 for the card, and since it was just a renewal card, therefore i refused to pay. Since then i am left out without atm card since last 7 years.

They have deliberately charged and deducted rs.750 for missing quarterly balance by few hundreds just for few days, on my 11 years old salary/savings account with regular balances over one lakh. They are very careless and least bothered of the customers. Their own staff wrongly advice to cancel the existing account and to open a new through them.

Abdul hadi
Account : [protected]
Mobile : [protected]
Email : [protected]@yahoo.com

Unauthorised withdrawal of money from ATM
On dated 25/06/2018 in midnight I have received SMS from my account that 20000;20000;10000 withdrawal happen
With same time my ATM card is with me in Navi Mumbai and withdrawal happen from Kolkata.
The location of withdrawal track in axis mobile AAP but I am Navi Mumbai and card is with me only and pin is in my mind it is farudlent activity by someone
Please help me out same incident is reported in axis bank also with complaint

Hello sir,
I had open a salary account in axis bank on 11th june through your representative. I got the welcome kit. And i had submitted all required documents with your representative. But until now my account is not activated.
I asked that representative multiple times, but he is not replying.
Please check and let me know the status.
Name - nilesh awtade
Account no - [protected]
Branch - baner, pune

Hello

My name is kamal gangwar and i am customer of axis bank for past 4 years and hold a saving account last 4 digit 9488 and personal loan account.
I was also holding axis bank credit card which got expired last year (August 2017) than i raised a request to close the credit card through phone banking but now i get to know that it still did not close when my saving account got blocked due to just 1 paisa due on credit card which is really rediculous.
I am continuously talking to customer care for past 4 days and everytime they informed me that they have raised a escalation and your account will be released within 1 hour but now it's more than 3 days t's showing freezed while i made the payment of 1 rupees as per customer care instructions.
I also visited the bareilly pilibhit bypass branch and they informed they can not do anything in this case and talked very rudely.
Now i am trying to communicate customer care but they disconnected my call without listen me properly.
Please look into the issue asap and get release my account immediately as there is auto debit of my personal loan emis. Please do the needful otherwise i have to go banking ombudsman for this unnecessary harrassment done by axis bank.
Name kamal gangwar
Mob num [protected]

Hi axis bank ceo,

My account no is [protected]

Unfortunately my company is having salary account with your stupid bank.. Where almost all the employees are useless. I have sent a mail related to my money got locked in lien balance by 22nd june and till today havent got the reply. Spoke to call center twice and they referred loan department who has locked my amount in lien balance. Loan department not picking up the phone for the past 2 days... Especially the no[protected].. I tried this no from 11.30 am till 1.30 pm today.. No is picking up the phone, but most of the times its busy too... I dont which is misusing the bank no... All nos ringing but all not picking up.. The nos i tried are[protected], 5663, 5662, 5670.. All in vain...

Please wake up and do job for wht you have been paid.. Its pain for customers like us...

If i am not getting my money cleard i will be posting this to all websites and will be taking this to consumer court soon,,, please move
Kousik bhunia.

Hi the atm in front of kamala nehru park is not working since 21st june.
The terminal no. Is spcno3739.
There is no way that you can complain about this to axis bank. If you call the help line nos. The ivrs doesnt have any option for atms.
Can axis bank do something to rectify this immediately? There are no other atms with a kilo meter of this atm.

I have received a call from Axis Bank today[protected]. I just don't want the subscription and please cancel my subscription for my Axis visa Card ending with 6539.
It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899....

Hi Team,

I have a Credit Card with Axis Bank and have recently received a credit card bill of Rs. 76000, and I'm really not in a position to pay off this amount due to grave financial difficulties I'm facing.

My family has landed in a terrible financial situation and I wish to get rid off this Credit card so that you get the money you deserve. I've ended up paying more than double of what I have spent through this card though. I can offer to pay off 20% of this amount within 5 working days if I receive a confirmation from your end.

I've tried to sort this through your representatives but have been misled by some of them, and was also cut off abruptly from your chat forum once, although I appreciate and thank most of your reps for being patient and helpful.

Please contact me through Email or Phone:
[protected]@gmail.com/[protected]

Dear sir

I went to the axis bank, branch - hisar today on 11.00 am. I wanted to deposit rs.10284 in cash in the a/c of housing board haryana, bahadurgarh against a/c no.[protected]. Which is the installment of our flat no.1729 ff.

But the operational head of that bank mr. Amarjeet singh refused to take the money in cash and cashier did the same. And didn't give me understandable reason why he didn't deposited my cash and mr. Amarjeet singh behavior's was not good. I felt harassed. I am a senior citizen and that was not i expected from a well educated officer of the hisar branch. Please not my complain and take appropriate action on it.

Sincerely
Devkinandan goyal
Resident of hisar
Mob no.[protected]

Dear team,

My name is vishnu lamba, and my a/c no. [protected]. Want to be discuss that this my account is salary account and address is c-scheme jaipur location. Right now i'm in bangalore location and my account has been less than 10, 000 balance. I want to maintain balance as per converted savings account. But problem is since last 1 year i'm in bangalore location and i can not go jaipur location.
Kindly please i request to you, please activate my credit freez account so that i'm able to transfer amount and start using axis bank accounts.

Hi,
Iam r. Selva sudhakaran working in m. S. Foundations pvt ltd as an manager, using axis account ([protected]) past 4 years as an easy access salary account in chennai poonamalliee branch (Ch 56). Iam mainting this account for my salary and for my personal business also. I didnt know it will changed for cash deposite. I have charged 2567.50 for consolidated charges & 462.15 for gst from my account. I didnt have any knowledge for this charges. Past 4 years i have using this account for my personal use also. I cant able to digest this charges. Please take action for this charges and kindly refund my amount for this time. Another one time i didnt use this account trasaction like this. I have filling it by this account also. Kindly please refund my amount to my same account

Regards
Selva sudhakaran

I had booked a ticket on irctc but for some reason had to cancel it.
Irctc has credited the amount of rs.3840 to the bank with ref number: 85215228169824232663244
But the amount has not been credited in my account with acc number:[protected]
Please look into the issue.
And also your customer care number listed as[protected] never works.
I'm trying to call for the last couple of days but the number is unreachable.