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Axis Bank Complaints & Reviews

2.6
Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 486

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S
sartish kumar
from Visakhapatnam, Andhra Pradesh
Jan 30, 2017
Resolved
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Resolved

Address: Nalgonda, Andhra Pradesh, 508207

I booked flight ticket from my axisbank saving account (Net Banking) with makemytrip website on 21 January 2107.amount was debited from my axisbank account but ticket was not confirmed.At that time I enquired about this issue with makemytrip website.They said that amount refunded on[protected] to axisbank.And also they said to contact with your axisbank to credit that amount to my account.But till now I didn't received any response from axis Bank.

Booking ID: NF[protected]
Refund Date:[protected]
Refund Amount: INR 4174.00/-
Refund Reference Number/ Bank Reference Number: [protected]
Mar 2, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jan 25, 2017
lakshmi@361's response
Please find my login issue
Jan 25, 2017
lakshmi@361's response
I Cannot login connect
Jan 29, 2017
Chirag Suchak's response
Deduction of cheque book 2 copies without request
Verified Support
Jan 30, 2017
Axis Bank Customer Care's response
Hi Sartish,

Sorry for the trouble. We are unable to retrieve any information from the reference number shared by you. Please write to us at http://bit.ly/2gulbtN along with the transaction and account details for us to look into it.

Regards,
Axis Bank
Deduction of consolidate chrges of 2 copies of cheque books.

[protected]

Find attached screenshot.

Why this kind if charges deducted unshuntly?

Do it urgently.

Regards

Chirag suchak

[protected]

My amount was not credited to my account - Comment #2649041 - Image #0
Axis Bank Customer Care's response, Jan 30, 2017
Verified Support
Hi Chirag,

Please share your details at http://bit.ly/2gulbtN and our executive will get back to you.

Regards,
Axis Bank
I have trouble shoot with login my account please verify that soon as possible, , ..., ..., ...
..., ...
Why would I get Charged for an Additional amount without any info. Inspite of I am not using my debit card in any shopping or any other place. Axis bank have deducted unwanted money. What is the resonance to debit these amount kindly reward me.
Axis Bank Customer Care's response, Feb 7, 2017
Verified Support
Hi Sanjay,

Sorry for the trouble. Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank
Dear Mr Kumar,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the refund for lost Id.
As we have checked and found that the amount has not been charged by us.
As per your bank statement also the amount has been charged by PAY U not by MMT.
Hence we request you to get in touch with PAY U and with your bank for the same.

Regards
Team-MakemMyTripCare.
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    S
    Saranraj Piruthivirajan
    from Mumbai, Maharashtra
    Jan 30, 2017
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    Address: 614001
    Website: Axis net banking

    I never seen such worst banking support,
    from the day one am suffering becoz of AXIS's technical support, such a worst technical support from a big banking sector,
    henceforth will never suggest anyone for your bank support, am going write my painful story in facebook & twitter,
    I have registered mail ID and many times I explained(Begged) AXIS team to update my mail ID ( 3 to 4 times customer care & many times through mail ), I received all my attachments, welcome letter, all previous communications through the same mail id, still axis team reverting that my email id not registered
    Revert me which bank asking customer to visit main branch for small home loan statement, I visited NO.28 & 28A, MELA RAJA VEEDHI. MANNARGUDI, DIST.TIRUVARUR, TAMIL NADU, PIN 614001 and they said I have to visit main branch trichy, axis website don't have option to download this statement & mobile app also same, then how customer will get this statement
    this is an urgent requirement and your team not even supporting in all direction
    Axis Bank customer support has been notified about the posted complaint.
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      vinay chhari
      from Indore, Madhya Pradesh
      Jan 28, 2017
      Resolved
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      Resolved

      Address: Indore, Madhya Pradesh, 452010
      Website: axis bank

      Dear sir .and medum .my selery accunt not opan becuse i am summitted full document on axis bank
      i am reciving to accunt kit ...but kit are not activet .a befor 2month ...my accunt opning holder name is abhye .becouse he is not responding on my call
      this is are very very critical position ..
      dear sir and medam .. my selery not gives not hand cash delevard to axis accunt
      regarding to...
      ravi shankar
      indore .m.p.axis.bank .branch name is lasudiya mori dewas naka indore mp
      and my contect no.. [protected]
      Mar 12, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 02, 2017
      Axis Bank Customer Care's response
      Hi Vinay,

      Thank you for sharing the details. We will get back to you shortly.

      Regards,
      Axis Bank
      Verified Support
      Feb 07, 2017
      Axis Bank Customer Care's response
      Hi Vinay,

      We tried getting in touch with you, however, your number was switched off. Please share any alternate contact number for us to call you back.

      Regards,
      Axis Bank
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        R
        ranjitianankit
        from Mannarakkat, Kerala
        Jan 28, 2017
        Resolved
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        Resolved

        Address: Dehradun, Uttarakhand, 248003

        I used my debit card to withdraw a sum of 4000/- and 2000/- on 21st January 2017 from Mumbai people's cooperative bank, Fort branch ATM, But the money didn't come out of the ATM. The money was deducted from my account and had still not been refunded. Please look into it and get the money refunded into my account.
        My account number is [protected]
        Mar 8, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2017
        Axis Bank Customer Care's response
        Hi Ranjit,

        Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details and our executive will get back to you.

        Regards,
        Axis Bank
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          A
          anurag4gupta
          Jan 28, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400708
          Website: axisbank.com

          My name is Anurag Gupta. I am using Axis bank Credit card since2012. Bank is charging interest on whole the amount after Due date even if I pay partial due amount within the due date. Why should a customer pay the interest which already return to the bank. This happening in every statement. The bank is saying if even a penny of due amount is left to pay within due date then the interest will be charge for whole the amount.
          Mar 7, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2017
          Axis Bank Customer Care's response
          Hi Anurag,

          We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2gulbtN and our executive will get back to you.

          Regards,
          Axis Bank
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            N
            nanu2212
            from Raipur, Chhattisgarh
            Jan 27, 2017
            Resolved
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            Resolved

            Address: 493221
            Website: [email protected]

            Dear Sir,

            I here by inform you that My. Account no.[protected] of Name - NARENDRA BIHARILAL NIRMALKAR from this account deducted amount Rs.1799 on dated - 27/01/2017 by ONE ASSISTS CONSUMER SERVISES.

            I dont want to be part/register of this company so, please i request you do not deduct any amount from my account. please refund my dedction amount on my account

            NAME - NARENDRA BIHARILAL NIRMALKAR
            A/c No. [protected]
            Mobile No. - [protected]
            Mar 5, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2017
            Axis Bank Customer Care's response
            Hi Narendra,

            Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details and our executive will get back to you.

            Regards,
            Axis Bank
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              K
              Kamlesh Kuamar Pawar
              from Chennai, Tamil Nadu
              Jan 27, 2017
              Resolved
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              Resolved

              Address: 491001

              Account No.[protected] Main branch Durg(Chhattishgarh)
              Mobile No.[protected]
              Kamlesh Kumar Pawar

              Sir,

              i was used my ATM on 17/01/2017 at SBI ATM Durg for withdrawal Rs10000.00.
              I have not received amount but received a ATM slip which is showing withdrawal Rs10000.00.
              Complaint made with Axis bank Durg, but neither my account credited nor received any response till date.
              Mar 6, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2017
              Axis Bank Customer Care's response
              Hi Kamlesh,

              Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details. Our executive will get back to you.

              Regards,
              Axis Bank
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                N
                Nithin R Gowda
                from Bengaluru, Karnataka
                Jan 27, 2017
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                Address: 560098
                Website: www.axisbank.com/logaquery/logaquery.aspx

                Hi

                Myself Nithin RameGowda, employee of VMWare Airwatch. I had applied for a loan in axis bank through a telecaller named shwetha with phone number ([protected])
                on 9th of January. She calimed to be from Axis bank and said she would help me with the entire process of loan. She farried back and forth for alsmot 2 weeks and said
                my loan eligibility is only 8L 80K and i confirmed to process the same almost 5 day back. She sent a person to collect my cheques and the person asked for my photos as well.
                Later she called me up and said the photos not required hence the documents has been void and she/her team memeber would forgery my signature. I strictly denied for the same.
                Now they have my cheques and are not responding to my calls. I am raising this complaint to take a strigent action on them and stop any loan/relation with Axis bank to me.
                I have also raise a police complaint as i am still not sure that they are from axis bank.
                Request you to look into this matter on priority and close this at the earliest and return my cheques.
                Axis Bank customer support has been notified about the posted complaint.
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                  vinu_priya
                  from Bengaluru, Karnataka
                  Jan 27, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560035
                  Website: retail.axisbank.co.in/wps/portal/rBanking/axisebanking/AxisRetailLogin/!ut/p/a1/04_Sj9CPykssy0xPLMnM

                  2 Weeks before i have created a account in axis bank.I have received only welcome kit from axis bank.Still Now i didn't get any ATM Pin.If i call to axis bank customer care also, i'm getting message as "ur mobile num is not registered'.I visited near by axis bank also, they got CIF id and said it will be activated on 24-Jan-17.But still i didn't get any information.If i call customer care also they are not responding properly.Please help on it.
                  Mar 9, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Jan 27, 2017
                  Updated by vinu_priya
                  My CIF Num[protected], Acc Num - [protected] created on 17-Jan-2017
                  Verified Support
                  Feb 02, 2017
                  Axis Bank Customer Care's response
                  Hi Vinu,

                  Sorry for the trouble. Please share your contact number along with the complete branch details for us to assist you better.

                  Regards,
                  Axis Bank
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                    D
                    davidbhai
                    from Mumbai, Maharashtra
                    Jan 27, 2017
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                    Address: Thane, Maharashtra, 400601

                    Dear Sir/Madam,
                    I am writing an email to you in regards to my personal loan my reference nos is [protected] my loan got sanctioned on 6th Jan 2017 as BT to Kotak Mahindra Bank, and i have received the forclosure letter as on 23d January 2017, Since 6th January 2017 to 22nd January 2017 it has been informed by the sales executive from Axis Bank loan centre (Sanpada Navi Mumbai ) that the day i will receive the foreclosure letter from Kotak Mahindra Bank the next day i will receive the DD payable to Kotak Mahindra Bank and rest of the amount will be credited into my account but to my surprise the sales executive informed on 23rd January 2017 that i will get the DD latest by Wednesday before 2 pm and i will handover the DD to Kotak Mahindra Bank and should take the receipt of the same to show it to the Axis Bank loan Centre and then I will get another DD in my name that too Account nos of HDFC Bank account were i have my HDFC Bank Salary Account i told him that y dont you stick to your commitment ? which you have said earlier and now you are telling me a different story he is saying that your not taking fresh loan your taking a balance transfer so the remaining fund you will get in your name. On 24th Bank 2017 I have received an call from Axis Bank Customer care Bangalore stating that I will get the DD latest by 27th January 2017 and the rest of the money will be credited into my account. Till date i have not received the DD payable in the name of Kotak Mahindra Bank now my point is that i have not received the credit in to my account i have not used the money for 30 days and i got the message that my first emi will be dated 5th Fen 2017 this is absolutely wrong, and y did i get the wrong statement and commitment from the sales executive.Awaiting reply at the earliest.
                    Axis Bank customer support has been notified about the posted complaint.
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                      p_m_m
                      from Guntur, Andhra Pradesh
                      Jan 27, 2017
                      Resolved
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                      Resolved

                      Earlier, my ATM card was blocked at my request.Now, on 19/01/2017 I have approached the Axis Bank Branch office located in Brodiepet of Guntur District, AP.Also, as my problem was not solved a booked a complaint from the too free number.Then, I got a message that my service request number is 28334490.Pl let me know the status of the service request and also let me know, whether my problem could be solved
                      Mar 9, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 02, 2017
                      Axis Bank Customer Care's response
                      Hi,

                      Sorry for the trouble. We will get back to you shortly.

                      Regards,
                      Axis Bank
                      Verified Support
                      Feb 06, 2017
                      Axis Bank Customer Care's response
                      Hi,

                      Your debit card 5296xxxxxxxxx2499 has been activated. For further assistance, you can write back to us.

                      Regards,
                      Axis Bank
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                        S
                        sapan kumar barik
                        from Ranaghat, West Bengal
                        Jan 26, 2017
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                        Address: 766107
                        Website: www.axisbank.com

                        I have applied for personal loan to Axis bank Gadramunda Branch, via- KhariarDist- Nuapada, Odisha, PIN-766107 through the Deputy manager of the bank since months ago. He has been delaying in processing the loan day after other.I have submitted all such documents as required by the bank for personal loan. I am helplessly awaiting for the loan while I am in the urgent need of money.
                        Axis Bank customer support has been notified about the posted complaint.
                        Feb 08, 2017
                        Updated by sapan kumar barik
                        My contact No -[protected]
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                          V
                          VinitBad
                          from Mumbai, Maharashtra
                          Jan 26, 2017
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                          Address: 400708
                          Website: Na

                          My name is vinit badade. I work in Axis Bank gigaplex airoli, 3rd Floor, Mab department.
                          Security Guard says us that we have to send the mail for watching tv. We said we are bank staff, we showed our ID CARD, then also he argues us and says that we are vendors.
                          Do something about this security.
                          Security has no rights to talk with us in this language.
                          I hope U will take some action.
                          Vinit - [protected]
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
                          Jan 26, 2017
                          Updated by VinitBad
                          I m Vinit from Axis Bank Gigaplex, 3rd floor, MAB Department.
                          Does security guard has a right to sleep on duty...???
                          If yes then take a look at this picture and take some serious action against it...
                          I m Vinit from Axis Bank Gigaplex, 3rd floor, MAB Department.
                          Does security guard has a right to sleep on duty...???
                          If yes then take a look at this picture and take some serious action against it...
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                            A
                            Aravind16031988
                            from Chennai, Tamil Nadu
                            Jan 26, 2017
                            Resolved
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                            Resolved

                            Address: Kanchipuram, Tamil Nadu, 603004

                            Need compensation of Rs 10000 due to fault done by axis bank.. i am literally stressed due to this..
                            Below is the reply given by axis bank.

                            This is with reference to your e-mail dated January 18, 2017 addressed to Reserve Bank of India regarding part payment not credited in Personal Loan Account PPR[protected].

                            We wish to confirm that we have received the part payment of Rs.65000 to be credited in the aforementioned Loan account. However, inadvertently the amount was credited to another loan account with a value dated of January 3, 2017
                            +1 photos
                            Apr 15, 2017
                            Complaint marked as Resolved 
                            Resolved
                            Axis Bank customer support has been notified about the posted complaint.
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                              vishal34
                              from Barnala, Punjab
                              Jan 25, 2017
                              Resolved
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                              Resolved

                              Address: 151101

                              I have opened a account with axis bank branch kalyan sukha district bhatinda panjab about two months ago. branch gives me a welcome kit which shows account no. and gives me a debit card also but after two months account is not activated. after several queries to branch and head office they are not giving me any satisfactory responce please interfear and give me any satisfactory responce even positive or negative
                              Mar 2, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 30, 2017
                              Axis Bank Customer Care's response
                              Hi Vishal,

                              Sorry for the trouble. Please share your registered contact number for us to assist you.

                              Regards,
                              Axis Bank
                              I can't open my axixbank mobile app after a long time. too much loading and then not open. it's occur since 3 or 4 months. I use my jio number to open my axixbank mobile app and my register number on app is idea number and I can't do anything when I run this app so plz solve my problem as possible.

                              Account not oppening nor telling any reason - Comment #2646906 - Image #0
                              Axis Bank Customer Care's response, Jan 30, 2017
                              Verified Support
                              Hi,

                              Sorry for the trouble. Please call us on our toll-free number on 1-800-209-5577 /1-800-103-5577 and we'll be happy to assist you.

                              Regards,
                              Axis Bank
                              My edc machine is not working
                              i had been calling [protected]/[protected] almost 100 times. it is always busy.
                              It had been 7 days my complaint is loged but no one is coming to change the edc
                              what should i do
                              i dont have the e mail id
                              Axis Bank Customer Care's response, Jan 30, 2017
                              Verified Support
                              Hi Jaihari,

                              It’s perfectly understandable that you’re very upset about what’s happened. Please share your contact number along with EDC machine's MID and TID number for us to assist you.

                              Regards,
                              Axis Bank
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                                R
                                Ravi Khimani
                                from Rajkot, Gujarat
                                Jan 25, 2017
                                Resolved
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                                Resolved

                                Address: 360005
                                Website: www.axisbak.com

                                Today I got four messages relevant to hidden debit card usage charges with reference TIP/SCG.VISA.POS.DT XXXXXX.
                                Why Axis bank took these charges for the Transactions that I did in December-2016.
                                Axis bank first sent message that "all charges on debit /credit card have been waived off till 31/12/2016".
                                And suddenly today I got messages of money have been debited from account for using debit card in December-2016.
                                I would like to ask to Axis bank that why you debit such money if you have waived off charges???
                                It is disappointing general public who was involving in digitization process. It affects digitisation.
                                Mar 2, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 30, 2017
                                Axis Bank Customer Care's response
                                Hi Ravi,

                                Please write to us at http://bit.ly/2gulbtN along with the screenshot of the SMS which you have received for us to check and get back to you.

                                Regards,
                                Axis Bank
                                Hi Team,

                                I tried to make a transaction from my axis bank account [protected]
                                but the below transaction failed and money is deducted from account.

                                Transaction number
                                [protected]
                                [protected]

                                Regards
                                Linta
                                Axis Bank Customer Care's response, Jan 30, 2017
                                Verified Support
                                Hi Linta,

                                Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details for us to assist you.

                                Regards,
                                Axis Bank
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                                  Praveena Parsi
                                  from Hyderabad, Telangana
                                  Jan 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500033
                                  Website: axisbank.com

                                  To,

                                  Myself Praveena parsi having account in Axis bank Jubilee hills Hyderbad With Account Number : [protected] . Recently dated[protected] I found unauthorized transaction (ECOM PUR/PAYTM MOBILE/NOIDA/110117) of amount 5000/- in account with out my involvement. So I request you to kindly check on this fraud transaction and refund the amount into my account. I went to bank they blocked my debit card but no response about the debited amount they gave me one mail id but no use when iam trying to submit the complaint it bounces back to me.

                                  Thanks & Regards,

                                  Praveena Parsi..

                                  [protected]
                                  +2 photos
                                  Mar 6, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2017
                                  Axis Bank Customer Care's response
                                  Hi Praveena,

                                  Sorry for the trouble. Request you to write to us at http://bit.ly/2gulbtN along with the transaction details. Our executive will get back to you.

                                  Regards,
                                  Axis Bank
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                                    gurjit singh gil
                                    from Kolkata, West Bengal
                                    Jan 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: 753001

                                    Sir,
                                    Respectfully i beg to state that the i Gurujit singh gil my account no. is [protected] .My mobile no. is [protected] atm use dt on[protected], Time-12.17 pm, amount 10, 000.00 but not receive cash, atm show Unable to process link road branch bsnl office side cuttack, odisha ATM ID-CWAC09102
                                    So kindly rechecking my account and reverse.
                                    +1 photos
                                    May 13, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 30, 2017
                                    Axis Bank Customer Care's response
                                    Hi Gurjit,

                                    Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details for us to assist you.

                                    Regards,
                                    Axis Bank
                                    Jan 30, 2017
                                    Updated by gurjit singh gil
                                    no personal email id for this account, my mobile no is [protected]
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                                      Ganeshanmca
                                      from Delhi, Delhi
                                      Jan 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600044
                                      Website: axisbank.com

                                      I have not used my debit card yesterday anywhere. But it is charged with 11.50 rs and given an info as TIP/SCG.VISA.POS.DT 051216.

                                      why you people are charging like this? I had only 13.72 rs in my account and now you have taken 11.5 and now my balance is 1.62rs. This is horrible.

                                      Also, you have charged 15rs as Consolidated charge, what is it?? Why do you charge like this?

                                      BANKS ARE ALWAYS CHEATERS. AS WE HAVE SEEN IN DEMONETIZATION.
                                      Mar 2, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 30, 2017
                                      Axis Bank Customer Care's response
                                      Hi Ganesh,

                                      Please share your concern at http://bit.ly/2gulbtN along with the transaction and account details and our executive will get back to you.

                                      Regards,
                                      Axis Bank
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                                      ConsumerComplaints.in › Axis Bank › Axis Bank — Money detacted as TIP/SCG.VISA.POS.DT
                                      [Resolved] Axis Bank — Money detacted as TIP/SCG.VISA.POS.DT

                                      I have not used my debit card yesterday anywhere. But it is charged with 11.80 rs and given an info as TIP/SCG.VISA.POS.DT 101117my a/c no is[protected]

                                      Money detacted as TIP/SCG.VISA.POS.DT - Comment #2920789 - Image #0
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                                        taposh001
                                        from Delhi, Delhi
                                        Jan 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: Jaunpur, Uttar Pradesh, 222142

                                        Sir, i want to open current account in axix bank in jaunpur. Bank employee collect my pancard, my tin number, my photo, my cheque of 11000. Its on 2january 2017 but till now bank not open my account. Plz resolve my problem. When i asked about my account they told me that banker is on leave when he come he open the account. And i asked when he come reply me they do not come.
                                        Mar 2, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 30, 2017
                                        Axis Bank Customer Care's response
                                        Hi Taposh,

                                        We're sorry you had this experience and want to make this right. Please share your contact details for us to connect with you.

                                        Regards,
                                        Axis Bank
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