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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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Axis Bank reviews & complaints page 487

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S
Saranraj Piruthivirajan
from Mumbai, Maharashtra
Jan 30, 2017
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Address: 614001
Website: Axis net banking

I never seen such worst banking support,
from the day one am suffering becoz of AXIS's technical support, such a worst technical support from a big banking sector,
henceforth will never suggest anyone for your bank support, am going write my painful story in facebook & twitter,
I have registered mail ID and many times I explained(Begged) AXIS team to update my mail ID ( 3 to 4 times customer care & many times through mail ), I received all my attachments, welcome letter, all previous communications through the same mail id, still axis team reverting that my email id not registered
Revert me which bank asking customer to visit main branch for small home loan statement, I visited NO.28 & 28A, MELA RAJA VEEDHI. MANNARGUDI, DIST.TIRUVARUR, TAMIL NADU, PIN 614001 and they said I have to visit main branch trichy, axis website don't have option to download this statement & mobile app also same, then how customer will get this statement
this is an urgent requirement and your team not even supporting in all direction
Axis Bank customer support has been notified about the posted complaint.
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    V
    vinay chhari
    from Indore, Madhya Pradesh
    Jan 28, 2017
    Resolved
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    Resolved

    Address: Indore, Madhya Pradesh, 452010
    Website: axis bank

    Dear sir .and medum .my selery accunt not opan becuse i am summitted full document on axis bank
    i am reciving to accunt kit ...but kit are not activet .a befor 2month ...my accunt opning holder name is abhye .becouse he is not responding on my call
    this is are very very critical position ..
    dear sir and medam .. my selery not gives not hand cash delevard to axis accunt
    regarding to...
    ravi shankar
    indore .m.p.axis.bank .branch name is lasudiya mori dewas naka indore mp
    and my contect no.. [protected]
    Mar 12, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 02, 2017
    Axis Bank Customer Care's response
    Hi Vinay,

    Thank you for sharing the details. We will get back to you shortly.

    Regards,
    Axis Bank
    Verified Support
    Feb 07, 2017
    Axis Bank Customer Care's response
    Hi Vinay,

    We tried getting in touch with you, however, your number was switched off. Please share any alternate contact number for us to call you back.

    Regards,
    Axis Bank
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      R
      ranjitianankit
      from Mannarakkat, Kerala
      Jan 28, 2017
      Resolved
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      Resolved

      Address: Dehradun, Uttarakhand, 248003

      I used my debit card to withdraw a sum of 4000/- and 2000/- on 21st January 2017 from Mumbai people's cooperative bank, Fort branch ATM, But the money didn't come out of the ATM. The money was deducted from my account and had still not been refunded. Please look into it and get the money refunded into my account.
      My account number is [protected]
      Mar 8, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 02, 2017
      Axis Bank Customer Care's response
      Hi Ranjit,

      Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details and our executive will get back to you.

      Regards,
      Axis Bank
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        A
        anurag4gupta
        Jan 28, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400708
        Website: axisbank.com

        My name is Anurag Gupta. I am using Axis bank Credit card since2012. Bank is charging interest on whole the amount after Due date even if I pay partial due amount within the due date. Why should a customer pay the interest which already return to the bank. This happening in every statement. The bank is saying if even a penny of due amount is left to pay within due date then the interest will be charge for whole the amount.
        Mar 7, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2017
        Axis Bank Customer Care's response
        Hi Anurag,

        We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2gulbtN and our executive will get back to you.

        Regards,
        Axis Bank
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          N
          nanu2212
          from Raipur, Chhattisgarh
          Jan 27, 2017
          Resolved
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          Resolved

          Address: 493221
          Website: [email protected]

          Dear Sir,

          I here by inform you that My. Account no.[protected] of Name - NARENDRA BIHARILAL NIRMALKAR from this account deducted amount Rs.1799 on dated - 27/01/2017 by ONE ASSISTS CONSUMER SERVISES.

          I dont want to be part/register of this company so, please i request you do not deduct any amount from my account. please refund my dedction amount on my account

          NAME - NARENDRA BIHARILAL NIRMALKAR
          A/c No. [protected]
          Mobile No. - [protected]
          Mar 5, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2017
          Axis Bank Customer Care's response
          Hi Narendra,

          Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details and our executive will get back to you.

          Regards,
          Axis Bank
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            K
            Kamlesh Kuamar Pawar
            from Chennai, Tamil Nadu
            Jan 27, 2017
            Resolved
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            Resolved

            Address: 491001

            Account No.[protected] Main branch Durg(Chhattishgarh)
            Mobile No.[protected]
            Kamlesh Kumar Pawar

            Sir,

            i was used my ATM on 17/01/2017 at SBI ATM Durg for withdrawal Rs10000.00.
            I have not received amount but received a ATM slip which is showing withdrawal Rs10000.00.
            Complaint made with Axis bank Durg, but neither my account credited nor received any response till date.
            Mar 6, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2017
            Axis Bank Customer Care's response
            Hi Kamlesh,

            Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details. Our executive will get back to you.

            Regards,
            Axis Bank
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              N
              Nithin R Gowda
              from Bengaluru, Karnataka
              Jan 27, 2017
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              Address: 560098
              Website: www.axisbank.com/logaquery/logaquery.aspx

              Hi

              Myself Nithin RameGowda, employee of VMWare Airwatch. I had applied for a loan in axis bank through a telecaller named shwetha with phone number ([protected])
              on 9th of January. She calimed to be from Axis bank and said she would help me with the entire process of loan. She farried back and forth for alsmot 2 weeks and said
              my loan eligibility is only 8L 80K and i confirmed to process the same almost 5 day back. She sent a person to collect my cheques and the person asked for my photos as well.
              Later she called me up and said the photos not required hence the documents has been void and she/her team memeber would forgery my signature. I strictly denied for the same.
              Now they have my cheques and are not responding to my calls. I am raising this complaint to take a strigent action on them and stop any loan/relation with Axis bank to me.
              I have also raise a police complaint as i am still not sure that they are from axis bank.
              Request you to look into this matter on priority and close this at the earliest and return my cheques.
              Axis Bank customer support has been notified about the posted complaint.
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                V
                vinu_priya
                from Bengaluru, Karnataka
                Jan 27, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560035
                Website: retail.axisbank.co.in/wps/portal/rBanking/axisebanking/AxisRetailLogin/!ut/p/a1/04_Sj9CPykssy0xPLMnM

                2 Weeks before i have created a account in axis bank.I have received only welcome kit from axis bank.Still Now i didn't get any ATM Pin.If i call to axis bank customer care also, i'm getting message as "ur mobile num is not registered'.I visited near by axis bank also, they got CIF id and said it will be activated on 24-Jan-17.But still i didn't get any information.If i call customer care also they are not responding properly.Please help on it.
                Mar 9, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Jan 27, 2017
                Updated by vinu_priya
                My CIF Num[protected], Acc Num - [protected] created on 17-Jan-2017
                Verified Support
                Feb 02, 2017
                Axis Bank Customer Care's response
                Hi Vinu,

                Sorry for the trouble. Please share your contact number along with the complete branch details for us to assist you better.

                Regards,
                Axis Bank
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                  D
                  davidbhai
                  from Mumbai, Maharashtra
                  Jan 27, 2017
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                  Address: Thane, Maharashtra, 400601

                  Dear Sir/Madam,
                  I am writing an email to you in regards to my personal loan my reference nos is [protected] my loan got sanctioned on 6th Jan 2017 as BT to Kotak Mahindra Bank, and i have received the forclosure letter as on 23d January 2017, Since 6th January 2017 to 22nd January 2017 it has been informed by the sales executive from Axis Bank loan centre (Sanpada Navi Mumbai ) that the day i will receive the foreclosure letter from Kotak Mahindra Bank the next day i will receive the DD payable to Kotak Mahindra Bank and rest of the amount will be credited into my account but to my surprise the sales executive informed on 23rd January 2017 that i will get the DD latest by Wednesday before 2 pm and i will handover the DD to Kotak Mahindra Bank and should take the receipt of the same to show it to the Axis Bank loan Centre and then I will get another DD in my name that too Account nos of HDFC Bank account were i have my HDFC Bank Salary Account i told him that y dont you stick to your commitment ? which you have said earlier and now you are telling me a different story he is saying that your not taking fresh loan your taking a balance transfer so the remaining fund you will get in your name. On 24th Bank 2017 I have received an call from Axis Bank Customer care Bangalore stating that I will get the DD latest by 27th January 2017 and the rest of the money will be credited into my account. Till date i have not received the DD payable in the name of Kotak Mahindra Bank now my point is that i have not received the credit in to my account i have not used the money for 30 days and i got the message that my first emi will be dated 5th Fen 2017 this is absolutely wrong, and y did i get the wrong statement and commitment from the sales executive.Awaiting reply at the earliest.
                  Axis Bank customer support has been notified about the posted complaint.
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                    P
                    p_m_m
                    from Guntur, Andhra Pradesh
                    Jan 27, 2017
                    Resolved
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                    Resolved

                    Earlier, my ATM card was blocked at my request.Now, on 19/01/2017 I have approached the Axis Bank Branch office located in Brodiepet of Guntur District, AP.Also, as my problem was not solved a booked a complaint from the too free number.Then, I got a message that my service request number is 28334490.Pl let me know the status of the service request and also let me know, whether my problem could be solved
                    Mar 9, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 02, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    Sorry for the trouble. We will get back to you shortly.

                    Regards,
                    Axis Bank
                    Verified Support
                    Feb 06, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    Your debit card 5296xxxxxxxxx2499 has been activated. For further assistance, you can write back to us.

                    Regards,
                    Axis Bank
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                      S
                      sapan kumar barik
                      from Ranaghat, West Bengal
                      Jan 26, 2017
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                      Address: 766107
                      Website: www.axisbank.com

                      I have applied for personal loan to Axis bank Gadramunda Branch, via- KhariarDist- Nuapada, Odisha, PIN-766107 through the Deputy manager of the bank since months ago. He has been delaying in processing the loan day after other.I have submitted all such documents as required by the bank for personal loan. I am helplessly awaiting for the loan while I am in the urgent need of money.
                      Axis Bank customer support has been notified about the posted complaint.
                      Feb 08, 2017
                      Updated by sapan kumar barik
                      My contact No -[protected]
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                        V
                        VinitBad
                        from Mumbai, Maharashtra
                        Jan 26, 2017
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                        Address: 400708
                        Website: Na

                        My name is vinit badade. I work in Axis Bank gigaplex airoli, 3rd Floor, Mab department.
                        Security Guard says us that we have to send the mail for watching tv. We said we are bank staff, we showed our ID CARD, then also he argues us and says that we are vendors.
                        Do something about this security.
                        Security has no rights to talk with us in this language.
                        I hope U will take some action.
                        Vinit - [protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Jan 26, 2017
                        Updated by VinitBad
                        I m Vinit from Axis Bank Gigaplex, 3rd floor, MAB Department.
                        Does security guard has a right to sleep on duty...???
                        If yes then take a look at this picture and take some serious action against it...
                        I m Vinit from Axis Bank Gigaplex, 3rd floor, MAB Department.
                        Does security guard has a right to sleep on duty...???
                        If yes then take a look at this picture and take some serious action against it...
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                          A
                          Aravind16031988
                          from Chennai, Tamil Nadu
                          Jan 26, 2017
                          Resolved
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                          Resolved

                          Address: Kanchipuram, Tamil Nadu, 603004

                          Need compensation of Rs 10000 due to fault done by axis bank.. i am literally stressed due to this..
                          Below is the reply given by axis bank.

                          This is with reference to your e-mail dated January 18, 2017 addressed to Reserve Bank of India regarding part payment not credited in Personal Loan Account PPR[protected].

                          We wish to confirm that we have received the part payment of Rs.65000 to be credited in the aforementioned Loan account. However, inadvertently the amount was credited to another loan account with a value dated of January 3, 2017
                          Apr 15, 2017
                          Complaint marked as Resolved 
                          Resolved
                          Axis Bank customer support has been notified about the posted complaint.
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                            V
                            vishal34
                            from Barnala, Punjab
                            Jan 25, 2017
                            Resolved
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                            Resolved

                            Address: 151101

                            I have opened a account with axis bank branch kalyan sukha district bhatinda panjab about two months ago. branch gives me a welcome kit which shows account no. and gives me a debit card also but after two months account is not activated. after several queries to branch and head office they are not giving me any satisfactory responce please interfear and give me any satisfactory responce even positive or negative
                            Mar 2, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 30, 2017
                            Axis Bank Customer Care's response
                            Hi Vishal,

                            Sorry for the trouble. Please share your registered contact number for us to assist you.

                            Regards,
                            Axis Bank
                            I can't open my axixbank mobile app after a long time. too much loading and then not open. it's occur since 3 or 4 months. I use my jio number to open my axixbank mobile app and my register number on app is idea number and I can't do anything when I run this app so plz solve my problem as possible.
                            Axis Bank Customer Care's response, Jan 30, 2017
                            Verified Support
                            Hi,

                            Sorry for the trouble. Please call us on our toll-free number on 1-800-209-5577 /1-800-103-5577 and we'll be happy to assist you.

                            Regards,
                            Axis Bank
                            My edc machine is not working
                            i had been calling [protected]/[protected] almost 100 times. it is always busy.
                            It had been 7 days my complaint is loged but no one is coming to change the edc
                            what should i do
                            i dont have the e mail id
                            Axis Bank Customer Care's response, Jan 30, 2017
                            Verified Support
                            Hi Jaihari,

                            It’s perfectly understandable that you’re very upset about what’s happened. Please share your contact number along with EDC machine's MID and TID number for us to assist you.

                            Regards,
                            Axis Bank
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                              R
                              Ravi Khimani
                              from Rajkot, Gujarat
                              Jan 25, 2017
                              Resolved
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                              Resolved

                              Address: 360005
                              Website: www.axisbak.com

                              Today I got four messages relevant to hidden debit card usage charges with reference TIP/SCG.VISA.POS.DT XXXXXX.
                              Why Axis bank took these charges for the Transactions that I did in December-2016.
                              Axis bank first sent message that "all charges on debit /credit card have been waived off till 31/12/2016".
                              And suddenly today I got messages of money have been debited from account for using debit card in December-2016.
                              I would like to ask to Axis bank that why you debit such money if you have waived off charges???
                              It is disappointing general public who was involving in digitization process. It affects digitisation.
                              Mar 2, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 30, 2017
                              Axis Bank Customer Care's response
                              Hi Ravi,

                              Please write to us at http://bit.ly/2gulbtN along with the screenshot of the SMS which you have received for us to check and get back to you.

                              Regards,
                              Axis Bank
                              Hi Team,

                              I tried to make a transaction from my axis bank account [protected]
                              but the below transaction failed and money is deducted from account.

                              Transaction number
                              [protected]
                              [protected]

                              Regards
                              Linta
                              Axis Bank Customer Care's response, Jan 30, 2017
                              Verified Support
                              Hi Linta,

                              Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details for us to assist you.

                              Regards,
                              Axis Bank
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                                P
                                Praveena Parsi
                                from Hyderabad, Telangana
                                Jan 25, 2017
                                Resolved
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                                Resolved

                                Address: 500033
                                Website: axisbank.com

                                To,

                                Myself Praveena parsi having account in Axis bank Jubilee hills Hyderbad With Account Number : [protected] . Recently dated[protected] I found unauthorized transaction (ECOM PUR/PAYTM MOBILE/NOIDA/110117) of amount 5000/- in account with out my involvement. So I request you to kindly check on this fraud transaction and refund the amount into my account. I went to bank they blocked my debit card but no response about the debited amount they gave me one mail id but no use when iam trying to submit the complaint it bounces back to me.

                                Thanks & Regards,

                                Praveena Parsi..

                                [protected]
                                Mar 6, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 02, 2017
                                Axis Bank Customer Care's response
                                Hi Praveena,

                                Sorry for the trouble. Request you to write to us at http://bit.ly/2gulbtN along with the transaction details. Our executive will get back to you.

                                Regards,
                                Axis Bank
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                                  G
                                  gurjit singh gil
                                  from Kolkata, West Bengal
                                  Jan 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 753001

                                  Sir,
                                  Respectfully i beg to state that the i Gurujit singh gil my account no. is [protected] .My mobile no. is [protected] atm use dt on[protected], Time-12.17 pm, amount 10, 000.00 but not receive cash, atm show Unable to process link road branch bsnl office side cuttack, odisha ATM ID-CWAC09102
                                  So kindly rechecking my account and reverse.
                                  May 13, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 30, 2017
                                  Axis Bank Customer Care's response
                                  Hi Gurjit,

                                  Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details for us to assist you.

                                  Regards,
                                  Axis Bank
                                  Jan 30, 2017
                                  Updated by gurjit singh gil
                                  no personal email id for this account, my mobile no is [protected]
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                                    G
                                    Ganeshanmca
                                    from Delhi, Delhi
                                    Jan 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600044
                                    Website: axisbank.com

                                    I have not used my debit card yesterday anywhere. But it is charged with 11.50 rs and given an info as TIP/SCG.VISA.POS.DT 051216.

                                    why you people are charging like this? I had only 13.72 rs in my account and now you have taken 11.5 and now my balance is 1.62rs. This is horrible.

                                    Also, you have charged 15rs as Consolidated charge, what is it?? Why do you charge like this?

                                    BANKS ARE ALWAYS CHEATERS. AS WE HAVE SEEN IN DEMONETIZATION.
                                    Mar 2, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 30, 2017
                                    Axis Bank Customer Care's response
                                    Hi Ganesh,

                                    Please share your concern at http://bit.ly/2gulbtN along with the transaction and account details and our executive will get back to you.

                                    Regards,
                                    Axis Bank
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                                    ConsumerComplaints.in › Axis Bank › Axis Bank — Money detacted as TIP/SCG.VISA.POS.DT
                                    [Resolved] Axis Bank — Money detacted as TIP/SCG.VISA.POS.DT

                                    I have not used my debit card yesterday anywhere. But it is charged with 11.80 rs and given an info as TIP/SCG.VISA.POS.DT 101117my a/c no is[protected]
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                                      taposh001
                                      from Delhi, Delhi
                                      Jan 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Jaunpur, Uttar Pradesh, 222142

                                      Sir, i want to open current account in axix bank in jaunpur. Bank employee collect my pancard, my tin number, my photo, my cheque of 11000. Its on 2january 2017 but till now bank not open my account. Plz resolve my problem. When i asked about my account they told me that banker is on leave when he come he open the account. And i asked when he come reply me they do not come.
                                      Mar 2, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 30, 2017
                                      Axis Bank Customer Care's response
                                      Hi Taposh,

                                      We're sorry you had this experience and want to make this right. Please share your contact details for us to connect with you.

                                      Regards,
                                      Axis Bank
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                                        sab_roy2006
                                        from Kolkata, West Bengal
                                        Jan 24, 2017
                                        Resolved
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                                        Address: 700023

                                        Please refer my home loan top up a/c no, ltr[protected]. I was unable to download the interest certificate for 16-17 as no data was available. When got in touch with their centralised helpdesk, they told that they do not provide any interest certificate even if the the top-up loan is for the same property for which the loan is taken. Hence i am at loss as i need to furnish this certificate for availing it benefit.

                                        If all other banks can provide this certificate why axis can't?
                                        Mar 2, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 30, 2017
                                        Axis Bank Customer Care's response
                                        Hi,

                                        Please share your concern at http://bit.ly/2gulbtN along with the loan account number and our executive will get back to you.

                                        Regards,
                                        Axis Bank
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