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Axis Bank
Axis Bank Limited
Customer satisfaction rating: 55%
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9862
COMPLAINTS
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Axis Bank Customer Care

Axis Bank Limited

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Address
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2323
down
999

Phone:
Phone:
up
1281
down
622

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

View More Information...

Customer satisfaction rating
55%
Complaints
9862
Pending
0
Resolved
5262
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Axis Bank Complaints & Reviews

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Axis Bank Debit Card — not receiving the pin no. [Resolved]

 Lakshmi Kant Sharma
Dear Sir /Madam
I opened my salary account with debit card in the month of july
from janakpuri branch, New...
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Axis Bank Credit Card — Card not received! [Resolved]

 Raghu naga prasad yara
Hi,

I applied for credit card at your bank one month back. I have recived applicaton Ref No: 1047483
br...
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[Resolved]

 Debashis Bank
Axis Bank,
Anwar Shsh Road Branch, City Heights, Calcutta


I went to open a New Account and wanted to make an Fixed deposit of 2.5 Lacks

The lady at the West most Corner talk to me
Tried to convince me for some other investment plan

When I said I am not interested for any locking period She got angry and started yelling to me.

So if this is the way they deal with customers then I have no interest in any transaction with AXIS bank.

I was interested in AXIS bank because
The FD interest rate is 9 % where as HDFC and HSBC ( more than 2 yrs with them excellent customary support ) is providing 8.25 %.



Debashis Bose
Complaint marked as Resolved Aug 13, 2020
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    Axis Bank Credit Card — How Can Know application Status [Resolved]

     Brajesh Sharma
    Applied for Credit Card with Ref. no : 997667 but unable to track Status....
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    [Resolved]

     Prem nath Prasad
    i applied for home loan(20/11/2007) to Axis Bank ,they did not approved the loan without giving any cause,I got the deny letter on 10/01/2008. they also cleared a cheque on 05/12/2007 cheque no 13233, amount Rs750.00 o[censored]BI.Asansol.When i requested to refun the amount they misbehaved,abused and denied to have any conversation.
    The matter must be looked upon and necessary steps should be taken
    Complaint marked as Resolved Aug 13, 2020
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      Axis Bank Credit Card — CREDIT CARD BILL [Resolved]

       M.SARAVANA KUMAR
      Sir / Madam,
      iam Saravana kumar working in a BPO company . your men in chennai has requested me to...
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      [Resolved]

       saif hashim
      hello Sir

      i have applied for ADD On card around one month back twice .once thru bookpost and 2nd time thru Blaze Flash Courier....along with tht i also requested for credit limit enhancement but till now i havent got add on card nor i got any enquiry....when i enuire in customer care they said they havent recieved the form....

      so wht shud i do now...
      Complaint marked as Resolved Aug 13, 2020
      i have applied for ADD On card when i have applied for the credit card.i have registerd complaints against this for rm.i have regsitered complaints in mumbai office.they told me they will forward my request to concern department but i have not recvd my add card.what will i do/


      amit
      [protected]
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        [Resolved]

         SAIYED IFTEKHARHUSAIN S
        DEAR SIR,
        I APPLY FOR CREDIT CARD BEFORE TWO MONTH
        AND BY YOUR BANK ALSO SEND ME SMS ABOUT MY APPLICATION REF NO.916331 BUT TILL TODAY I DONOT GET ANY POSTIVE REPLY FROM YOUR BANK
        SO PLEASE DO THE NEEDFULL URGENTLY.
        Complaint marked as Resolved Aug 13, 2020
        Axis Bank,
        Anwar Shsh Road Branch, City Heights, Calcutta


        I went to open a New Account and wanted to make an Fixed deposit of 2.5 Lacks

        The lady at the West most Corner talk to me
        Tried to convince me for some other investment plan

        When I said I am not interested for any locking period She got angry and started yelling to me.

        So if this is the way they deal with customers then I have no interest in any transaction with AXIS bank.

        I was interested in AXIS bank because
        The FD interest rate is 9 % where as HDFC and HSBC ( more than 2 yrs with them excellent customary support ) is providing 8.25 %.
        Please give me the status of my creditcard with ref No:689521 & dispatch the same to my office address to which i have given in the aplicaion form.
        Regards

        N.PANNIRSELVAM
        Dear
        I have submited all my dacuments for cradit cards long time back and evenn after varification i did not receive any feed back from your side either its rejected or underprocess so please let me know the status,
        I am varied about missuse of my dacuments.
        So please do the needfull as soon as possible.
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          [Resolved]

           Mahesh Sukhdeo Dalvi
          Dear Sir,
          I have received sms on dated 12-1-08 at 5:29PM fom Axis
          bank credit card bill with due date 14-1-08 has been generated.
          The sms recieved on saturday & due date is on Monday. Even if I drop my cheque in drop box on Saturday. The bank people said they will fine Late Fees because the cheque will be processed on Monday. I think that the sms send by the bank was late and they send it at weekend. So how they can charge the late fees?
          Please give me the suggestion.
          Complaint marked as Resolved Aug 13, 2020
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            Axis Bank Credit Card — Joining Fees For Gold Card [Resolved]

             Dasari Sri Naveen
            Dear Customercare,

            I am creditcardholder o[censored]TI bank bearing nummber [protected].I have received my...
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            [Resolved]

             B. KIRAN KUMAR
            Dear sir/madam,
            I B. Kiran Kumar holding an credit card in your bank bearing number [protected]. I request you to send my credit card statement to my mail and pin number as I have not received my pin number because i have changed my address, as i have mentioned my new residence address below. so, please make it possible as early as possible.

            B. Kiran Kumar
            C/O. Parvathi Medical & General Stores,
            H.No: 1-4-27/72/25,
            P.S. Colony, Kawadiguda,
            Dr. Upender Clinic Building,
            Gandhinagar, Hyderabad.
            500080.
            Ph. No. [protected].

            Thank you.
            Complaint marked as Resolved Aug 13, 2020
            i have received thepin number of withdrawing cash but the number given is not clear so please send the pin number for my
            cash usuage
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              Axis Bank — ICONNECT PASSWORD not received [Resolved]

               Sowmya U
              I requested for resetting my Iconnect password, since I dont have one on Sep 2007 in one of their Branches - Ashok Nagar,...
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              Axis Bank — very bad return back [Resolved]

               Abdul Baseer Khan
              hi

              i am a Axis bank A?C holder and when i applied for Credit card it took 3 months for aproving it and once...
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              [Resolved]

               Tara Malvankar
              Hello
              My Credit Card got returned to Head Office ,the reason given by the Courier service was WRONG ADDRESS! I have received the PIN for the same card on the same address.I have enquired several times on phone and personally regarding this problem but till date I have not received any response from your side.Details of the Credit Card are as under.
              Reference number :798418.
              Credit Card No:XXXX2286
              Please get in touch with me as soon as possible and let me know whether I am receiving this card or not,otherwise please let me know how to cancel it.
              Complaint marked as Resolved Aug 13, 2020

              Axis Bank Credit Card — BILL WITHOUT RECEIVING CARD

              I HAVE APPLIED FOR AXIS BANK CREDIT CARD, I STILL DIDNT RECEIVED MY CARD, BUT THEY MESSAGED THAT MENTIONING THIS MONTH CHARGE 730.34.
              iT IS WORST SERVICE FROM AXIS BANK.
              WHEN I TRIED TO REACH CUSTOMER CARE, NO ONE IS PICKING.

              AxisBank Credit Card — credit card

              i received an SMS regarding my credit card statement for past six months on my mobile no.[protected] .But i am not a card holder.Kindly clrify.
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                [Resolved]

                 parimala
                Hi,

                i have not applied for a creditcard but still i got a call asking for my present address and other details..i gave executive my documents for diferent bank card.but i doubt whether he misused these documents in applying foraxis card.Do get back to me abut the status.I have not applied for creditcard but if it goes further i have to take serious action.i have the executive number who has collected the documents.And i stay in banglore some executive from banglore AXIS bank have collected the documents.I called up bank to know the status but they are not answering the call.please check it immediately and take action.Its very wrong to process the application with out applying for any credit card.

                Thanks,
                Parimala.V
                Complaint marked as Resolved Aug 13, 2020

                U.T.I.Bank — not received Credit card

                app lied for credit card.got reference no only,that is 373706.No body is here at India to help me out?

                UTI Bank — Still not receive a credit card

                this is bring notice that my crdit card adress there in the bangalore but i got transfer to hyderabad , i couldnt get any bills from you, eventhough i compalaint customer care i given my mail ID laso but that bill not come to my mail ID so , send my bill my mail Id ,
                if i not recive the bill i cont pay my bills .
                Regards
                SReenivasa.
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                  Axis Bank — Cancellation of Demat A/c No.12784843 [Resolved]

                   Sudalai rajan
                  To
                  The Branch Manager,
                  Axis Bank,
                  New Delhi –110001

                  Sub: Cancellation of Demat Account...
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                  Axis Bank Credit Card — credit card status [Resolved]

                   Malay Sarkar
                  credit card status
                  Ref No. 962181...
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                  Axis Bank — Pls Help me out :--My Home loan outstanding principal component increases every month instead of decrease [Resolved]

                   V.Meenakshi
                  I have availed a home loan from Axis Bank on march 20 , 2006

                  the principal amount i have taken was Rs. 16,50,000...
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                  Axis Bank — EMI PDC was not collected [Resolved]

                   shardendu shekhar
                  I have taken a Personal Loan from UTI Bank (Now Axis Bank) in April 2007 in Pune. My new job has baught me to Bangalore. I...
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                  [Resolved]

                   mynameisakhan
                  I had applied for Credit card one month back. I got call three times for verification but yet waiting for card.

                  ref no. - 919120
                  Complaint marked as Resolved Aug 13, 2020
                  I have applied for AXIS Bank credit card 1 week back. However, till date neither I have recieved any verification call nor the card.
                  I am also using credit card from OCT 2007, I didnot get any account statement. i asked in AXIS bank in branch, they didn't tell any information.
                  i'm jayan k madhu, holder of a credit card from axis bank ltd. i already forwarded a complaint regarding non-issue of my credit card statement two days back, CARD NO:[protected].yet now there is no response from your side.can u consider my request?.......if yes, please take suitable action for my complaint as earliest.

                  thanking you,
                  jayan k madhu.
                  www.axisbank.com
                  My name is Surya Kanta Mahapatra, I g a new axis bank credit card. Till now I have not received any bill statement. But two times I got a sms message that to submit Rs. 524.24 with due date 4th Feb. 08. in previous month I had received a sms to pay Rs. 224.72. But till now I have not used that credit card any where. So why and how this amount has been charged. When your agent had come to me, my condition was that, only when I will purchase any item or if I will use you card any ATM counter what amout will come that amout I will pay and If I will fail to pay that amount then you can charge any interest amount with the original amout. But now why I will pay this amount. Kindly send a positive reply as soon as possible.
                  Thanking you sir
                  With regards

                  Surya Kanta Mahapatra
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                  please give me my credit card statment
                  Ive applied for credit card in axis bank, after 10 days they call me on phone for verification, & collected my documents. This happened before 40 days, but yet I dint received any card. I haven't seen this type of service till date. Hip Hip to AXIS bank!
                  plz

                  send me my credit card statement thr. emails
                  My e-mail id is [protected]@yahoo.co.in
                  my credit card no is : - [protected]
                  thx



                  Surinder Sharma
                  I have been using Axis Bank Credit Card since July 2007 and till date they have not send the account statements. I did not receive the statement, i just received an SMS on my mobile and i cleared the payment. please send the statenment at the earliest.
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                  any bills not received
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