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Axis Bank Complaints & Reviews

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Last updated Apr 22, 2024
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 489

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S
Shantanu Dutta MIIRSM, ASSE,MISQEM
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Non cooperation by operational head for opening nps

Address:Bardhaman, West Bengal, 713216

Axis bank durgapur, wb, citi center branch
I approach today 2.1.2017 morning to axis bank where i am having sb a/c too for opening nps account for tax saving which is a drive from govt too.
I visited counter no 5 a explained my need. It was 1115am. I counter gentleman helped me saying to sit down and he asked operation head mr kaushik to know the method and how to support the customer for opening nps account.
Mr kaushik...
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A
anil
from Delhi, Delhi
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My credit card no. Is 4111460300244971

Address:110012

Axis bank ltd
Credit card dept

Dear sir,

My credit card no. Is [protected]
I have account no. [protected] in axis bank, naraina, new delhi-110028
I received an offer from the bank for a credit card which will be free of cost
I applied for it and recieved the card.
I checked my a/c statement and found that on 7.9.2016 rs.1725 were debit from my account.
When...
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A
AcharyyaJoy
from Kolkata, West Bengal
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KYC Document Updation

Address:Kolkata, West Bengal

I have a savings account in Axis Bank, Golpark, Kolkata. My account has been debit frozen for last 2 weeks siting KyC document updation. Account was frozen most probably on 19-20 Dec 2016, which I was not even informed. 23rd Dec 2016 I went to bank submitted my KYC papers. There was no change in any KYC information. I was told that my PAN card is not updated. Filledup form for the same. Later I found out it in online account that it was...
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R
Raj Kiran Srivastav
from Hyderabad, Telangana
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Debit 1500 amount twice, still no update after 2 weeks

Address:Hyderabad, Andhra Pradesh, 500065

Hi team,

I have purchased of 1500 rs. on 22nd dec., 2016 at 1 PM. Due to network issue, merchant has done multiple swiping through my debit card. 1st transcation got failed and 2nd went successful.

When i checked the statement, i can see 2 transaction has been made on 13.47pm & 13.48pm on 22nd dec. for the same purchase.

As suggested by axis team. I am sending you Cardholder Dispute Form with...
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C
Coolr Raju
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care not responding to call

Address:560095

I called customer care, , firstly they didn't picked the call for almost 1hr, after picking the call the care person disconnected the call . then again i tried calling for another 1 hr, , person picked the call, asked if i am calling from registered phone, i said no then he said type your card number and pin.. after that the care disconnected the call....
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N
naineshzaveri
from Mumbai, Maharashtra
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Wrong transaction - transferred money into wrong account

Address:Mumbai City, Maharashtra

I had transferred 8500 from account no -[protected] to account no - [protected] by mistake. I want to revert the transaction. Please help me.

Bank name : axis
Date : 31/12/17

I want refund of the amount i. E revert the transaction and deposit in my bank

Receipt no : aqd277a37938
Transaction description : mob/tpft/virendra yadav/[protected]
Transaction type : debit...
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U
Uthirapathy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive behaviour by Axis bank Employee

Address:Chennai, Tamil Nadu

I am a loyal customer of Axis bank and have taken loan from the Bank and was paying in for the past 3.5 yrs.
A Axis bank employee by Name Hariharan of Kodambakkam Chennai Loan Department has contacted me and used Abusive Language against me and behaved in a very uncivilized and uncultured manner.
I have planned for a Car Loan from Axis bank and now i have reverted that decision due to this employee behaviour.

I...
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H
H SBhasin
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inability to login net banking and atm

Address:Jaipur, Rajasthan, 302004

Dear sir/ madam
i want to bring following matter to your notice

we have two savings accounts in Axis Bank Tilak Nagar Jaipur
I made a request in your branch regarding non registration of my mobile numbers and issuence of Atm card pin of these two accounts.This was done on 13.12.2016. I met branch manager to sort out the issue but till date no help was sought.
i request you to sort this out this problem...
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I
immusthafa
from Jayamkondacholapuram, Tamil Nadu
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Without my knowledge charging Rs. 575/- and my amount Rs. 5000/- not paid to my account

Address:637001

Dear sir

my account number [protected] ifsc UTIB0001715

i gave Rs. 5000/- on 16-DEC-2016 TO open my account but my account opened on 20-dec-2016 and without my Rs.5000/- balance and i put Rs. 3000/- to my account and they took Rs.575/- without my knowledge. the account opening professional in axis bank namakkal didnt told me that Rs, 575/- charges. and till now they didnt put my amount Rs.5000/- to my account....
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A
anirudhnautiyal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding money transaction

Address:New Delhi, Delhi, 110032

Dear Sir/Ma'am
Greetings
My name is Anirudh and I did a transaction of Rs 5000 on 26th Dec through mobile application.I mistakenly added IFSC code of Punjab and Sindh Bank on Punjab National bank A/c..Moreover it got registered and later my transaction also get successful and later I came to know that mistakenly I have added the wrong code because the money didnt got transferred to that A/C...
I have been trying to call...
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G
georgeauto1234
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding taking 9 months to open a saving accounts

Address:Thane, Maharashtra, 400602

Dear sir,

I have asked Mr. Avdooth from Axis bank uthalsar Branch thane to open a saving account which is still not opened till date only reason i get is it will take still more time to open account pls give us clarification to why its takes 9 month to open a saving account.( Being the landlord of bank premises we are getting such kind of services )

Regards
Peter George...
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C
charanphari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Open a demat account without my information.

Address:Bhopal, Madhya Pradesh, 462011
Website:axisdirect

Dear sir
i have a salary account since may16 in arera colony axis branch bhopal.
my money is deducted from my account suddenly about Rs.6388.25 on 21Dec.2016. i felt very sad & angry at your service. i went bank &got, money is deducted because of demat account. which there is nothing information about this earlier.my account is activated as demat account without information me.
so sir please help & close the demat account&return...
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P
Poojapardeshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Payments excess

Address:411048

Let me explain you the full story behind my issue.
I had called your customer care representative in 2015 to close my Credit card as I was about to travel oversea, your customer representative confirmed me that my card is with no more outstanding and the process of card closing will be taken care at your end (Bank Side). All of sudden in 2016 October your team is calling me and telling me I have to pay the outstanding amount, which...
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S
SK Sah
from Delhi, Delhi
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Dishonouring of cheque

Address:West Champaran, Bihar, 845438
Website:axisbank.com

I have a salary account No [protected] with Axis Bank Ltd, Bettiah Branch Office (630). Occasionally I have to issue cheques to someone for payment and sometimes I also withdraw cash through cheque. When I draw cash through cheque, there is nothing observation about my specimen signature but when I issue cheque for someone, it surely rejected by bank stating signature differ. This is trend of your bank staff at Bettiah BO.
br...
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S
salim chauhan
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis Bank cancellation of credit card No 4514570010202995

Address:362265

I am totally dissatisfied with AXIS Bank with regards to the service and the compliance that bank needs

to follow while imparting information to the customer.

MY ZONE VISA PLATINUM card of Axis bank([protected]) was offered stating as life time free card

But annual fee of Rs.944 is billed and statements have been send across for the last six months
with the Service charges billed....
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P
pradhanshital
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis Bank Salary account - Consolidated charges on account

Address:Vadodara, Gujarat, 390001

To
The Manager,
Axis Bank, Race Course Branch
Vadodara

I have Axis Bank Salary Account from more than 5 years. On 24th Dec 2016. Axis Bank had levy a sum of Rs. 402.50/- (with service tax) and debited it from my account with out my concern. After asking the reason from the employee of the axis bank, we came to know that there are some new guidelines pass by the RBI on Salary account.

On...
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D
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is not being credited in my bank account

Address:New Delhi, Delhi, 110045
Website:qfc axisbank .com

Sir

I have a swipe machine tid no. 69317860, mid no. [protected] in the name of meenakshi dixit ganpati saree mahal I have a complaint against axis bank swipe machine merchant department that my amount of transactions from 9 November to till date is not being credited in my account my account no. from which my machine is linked is[protected] in the name of meenakshi, please sort out my problem urgently....
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S
srinug
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Duplicate Transactions and Fraud transactions showing in Statement

Address:500081

I have done single Transaction(15, 806) through credit card at Varun motors Pvt ltd at hyderabad on 03 December 2016, But in Current credit card statement showing Two times transactions done same amount .
And Statement generated Transaction showing wrong date formats way
When I Call to customer care they are asking me to submit dispute form and saying to fix issue 4 months of time . From Merchant(Varun Motors Pvt Ltd) side there...
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Brijesh Barot
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Salary account not open since last 40 days

Address:Vadodara, Gujarat, 390011

Dear sir,

My name is Brijesh Barot. I m from vadodara. My contact number is [protected]. I have opened my salary account from axis bank since last 40 days. I had given all my requried document to the axis bank executive. Even they give me instant kit (Cheque book/ATM card/pin no). Axis bank gave me A/c no : [protected] in instant kit. But unfortunately my account is not activated yet. Even my Rs. 28181/- cr in those non...
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K
ktalpasai
from Bengaluru, Karnataka
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Irrelevant and suspicious correspondence

Address:Bangalore, Karnataka, 560067

Sirs,

I have received, not one or two, but sixteen emails in one- go in my email box on Dec 27, 2016 from your email ID:Axis Bank . The following reply given by me to your latest email and the reply since forward by me to your following email ID have been returned to me undelivered: '[protected]@axisbank.com'. It seems you have put in place most deplorable one-way communication system . I would like to draw your attention for...
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