Axis Bank Complaints & Reviews

On 11th of Jan 2017 I did transfer Rs. 300 from ac no. [protected](rishi pradhan) to ubi bank but it has not been transfer yet but my balance has been deducted from my a/c.. So I'm sending you the success receipt.. So please look after the matter.. Thank s.. Also I want to know about my insurance given by the bank when I first opened my account.. Service is becoming pathetic.. So my problem is not solved by tomorrow I'm going to close my account and my family too..

My credit card expired on 01/17 and have not received my new card. Last month I received a message to update my address thru app. I download the app and many times could update the details. Then I called the executive on phone to solve the issue for which they replied that our technical team has solved ur problem...a damn fake assuarance...axis bank finally made me fool...if I have not downloaded the app and followed old method I might have changed the address without problem..customer with loyalty will be ignored than culprits...so finally let me know how my problem is resolved...expect this time it is solved by knowledged person

Dear Sir/ Madam,

Myself Ravindra Bawlekar, I have Home loan in AXIS Bank PHR[protected].
I need PANTPRADHAN AVAS YOJANA - Credit linked facility which availed benifit of Rs. 2, 20, 000/-
but when I contacted with Loan center & Customer care then they are not providing proper information. I suspect that they are hiding this facility from the customer . So please look into this matter.

Dear Sir/ Madam,

This is to inform you that, I have recently opened Current Account with Axis Bank Barakhamba Road Branch, New Delhi. MY Account No. is [protected]. I am not satisfied with the services of the Bank at all. First of all, Branch is not clear about the norms for opening Bank Account due to which it took 3 month to open a simple Current Account. Secondly after 3 month though Branch is able to open the account but in the PIN Confirmation letter my Name was wrongly mentioned as Satish Gupta & Co instead of Satish L Gupta & Co. I communicated this very facts to Branch Head(Marketing) Mr. Dharmendra Sharma. then he confirmed me that my account has been opened with Correct name but there may printing error on ATM PIN Confirmation letter.

But now I am quite surprise that on cheque Book and ATM CARD( Received yesterday) also My firm Name is not correctly mentioned (i.e L is missing in Firm Name). I am surprise to know that Basic check and Balances are missing in the Bank leading to undue hardship on the customer.

Pl do the needful and let me know to what to do. I am in urgent need of Cheque book.

Thanking you

CA Satish Gupta

I opened a new joint account with my wife in axis bank branch brahman majra, ludhiana. intally i deposit the Rs. 4000 dated[protected]. when account open with receipt no.[protected].i receive the well come kit. my account no is [protected]. i have also a hard copy of this receipt but till[protected], bank this amount not credit in my account.further deposit money show in my account but first deposit money 4000 not show in my account. please credit this amount in my account.

Thanks,
joint a/c. jyoti rani & mukesh kumar

This is inform you that i have axis bank and i their edc device for quite long time. Now i am not able to get paper roll even after complaining many times to local executives and also through phone service. They always give false comittments and zero service. Its frustrating that i have to keep on begging for the paper rolls through all different modes and channels. I need paper roll desperately.

Requesting you to act on this asap. Thankyou & regards
Mangala tadkod

Tid no:71311788
Mobile no:[protected]

Since last 4-5 months i have call lots of time customer care no( [protected])., and complaints, discuss, and urge for the same, to reissue my credit card as it was block before due to security reasons by the bank. Each and every executive is from customer care giving my fake assurance to resolve my query with in 48 hr or 24 hr. but there is no solutions till now . some girls executives disconnect the call between conversation. How? THEY COULD DO THIS. there is no responsibility at all.

finally i use this way to talk to them.as am totally fad-up with kind of service from axis bank credit card service deptt. there is no reason to hang my work . for delay this . (till now what is am confirmed with recent conversation with executives ) but no further move on towards my work.

so my lazy axis bank executives (spl. credit card dept.) Reissue my credit card .as you all, already waste too much time for this little smooth work.

Last month Amount has been debited multiple times from my Axis bank debit card from anonymous merchant. I have requested Axis Bank to address this issue and get my money back (around 1000 INR). But still i am not getting any fulfilled response from them.

Kindly help to rectify this issue.

Request Id to Axis Bank : 27563877

Please help to resolve this issue as i have not get any solution from the bank side

On 31 dec.16 due to cash urgency I went to axis bank vikhroli - west branch for taking amount of 10, 000.00 from acc.no. [protected]. cahier giving 2000X4 and 500X4. requested to give 2X2000 and rest with 500 but she denied then went to branch manager who designated as VP but he also misbehave with me called be nonsense and through his visiting card and account closing form on my face and told me that axis bank not required customer you close your account and get lost. I write to Axis bank but they not replying my mail. I raised six point. 1.- is it true that axis bank don't want customer? from their behaviour now I under stood. 2. is it my fault that I used axis service since last 15 year bank account and credit card ? 3. is it my fault that I went to bank for getting my money and seeking help from him? 4. Have you recruit such a arrogant branch manager in branches? Now I confirmed that all staff in axis bank are such a useless that they don't have time to resole the customer problem. 5. should I close bank account and credit card service? 6. Branch manager not bothered about higher management as he informed me to complaint anywhere nothing can be done with me and no one aske me for that? 7. He threaten me that he will complain about me to higher authority now I want to see what action you are going to take on me. Now I am seeking help from RBI. now see what will happen. I hard that RBI controlling all Banks and take care of customer. Lets see... my account no is [protected], mail id [protected]@yahoo.com,

I hold two credit cards of Axis bank, i was travelling for a while, and was to delay the payment this month. I have informed the call centre accordingly. Subsequently, they have been making more than 8 calls per day on my mobile number and the office board number, on completing the payments, i have given them the transaction ID, i have a message from Axis bank saying they received the payments, but the calls continue. This is absolute harassment, i have informed the call centre that they are harassing me with these calls but strangely they don't seem to understand. It is frustrating, my work suffers due to this and height of torture. I intend to cancel both the cancel both the cards, but i am told that my credit rating will suffer though i have never left any payments unpaid.
The calls come from a hyderabad call centre number

To,
The axis bank ltd

Sir,
मैरा, आपकी बैक मै खाता है. जब भी मै आपकी बैक जाता हूँ. मेरे साथ गलत वयहवार किया जाता है, और धमकी दी जाती है, अब मै आपकी बैक मै खाता बंद करना चाहता हूं.
Manegar name---- Prshant shukla
Ol shrvan ji jo ki mujhse loan ke liye mujhse riswat bhi maang rahe the. Ol galiya bhi dete Hai. Plz help me.
Plz is baat ko pesnol rakha jay
Aapki aati meharvani hogi...

Account number - [protected]
Name - Nagender Kumar
IFSC code - UTIB0000360
My account is debited INR 850.00 twice on[protected]
Info:
1) PUR/VASTRA VATIKA/NEW DELHI/VASTRA VATIKA/Seq No 002527
2) PUR/VASTRA VATIKA/NEW DELHI/VASTRA VATIKA/Seq No 002529
Transaction was successful only for the second time but my account was deducted both of the time.
And its not refunded till today. Plz look into this matter as fast as possible. I have already waited for a week but no response yet. I wasnt expecting that long from your bank.

Hi!
I would like to inform u that I have salary Acc.in Axis Bank and I have Rs.8000 Balance in my Acc.and I tryed to withdraw some cash from SBI ATM on 7/01/17(Saturday).But when I swiped the card their was no cash in ATM.But they deducted Rs.4000 Now I have only Rs.3993.where is the Rs.4000?
Please do the needful ASAP I will be very thanks full for your good service.

To,
the bank manager,
sbi dehradun,
sir, my account no.Is sbi:[protected] this is my account no, or sir type in hindi---sir mene apne atm se matlab sbi ke atm card se axis bank ke atm par 07-01-17 ko 2000 rs. 2 time nikale hain matalb 4000 rs.2 time main nikale hai lekin sir mere account se paise cut chuke hain lekin paise atm se nahi nikale transaction cancel ho gayi thi automatic ...Sir
iska muje koi sujav nahi mil raha hi please aap meri help kare muje urgently paiso ki jarurat hai.
Regards
shaukin ali
dehradun

Hi. This is my Shelton George (Card # [protected])

I had made a settlement with Axis Bank collections team who issued me a settlement letter after which I had made the first payment too and now I am told by the bank that there was no settlement made. My question is.

A) If a settlement was not possible then why was it offered in the first place after harassing me for a month.

B) Why was a settlement letter issued if the offer was not accepted by the bank.

C) Why was I provided with the office address (Email) to come over and make payments.

D) Why was I issued a payment receipt against the settlement payment made.

Attached are all documents for review.

My next payment date is on Feb 1st 2017. Please help. Thank you very much.

My account was open one month ago in axis bank udyog vihar Gurgaon.
but till now I didn't received my welcome kit.i log a case 25 days ago they told we resolve with in a 2 days but no response I again sent reminder mail then told we will update you, but still no one Is giving resolution of my problem.

any one can help to get this.

Gaurav Verma
[protected]

Dear Sir,
With deep regret we would like to inform you that one of your branch situated in RODKOL, Nager Bazar, West Bengal.
The details are here-under:-
Bank name- Axis Bank
Name of the account holder- Mandevilla Hospitality Group
Cuurrent account NO- [protected]
IFSC CODE- UTIB0001884
MICR CODE[protected]
Bank city- Kolkata
BRANCH NAME- RODKOL
PAN CARD NO- ABDFM7661D
The branch head has an attitude and perhaps has limited knowledge of handling the client requirement. Each time he needs to take assistance from his junior colleagues and has a typical Government employee attitude for passing the bucks.
Despite given an official letter for providing us the E STATEMENT and followed by number of mails communication he does not have any courtesy to return mail !!!
A disgusting and most frustrating Branch Head we have ever come across.
We have made several request to mail us the weekly statement so that our accountant can reconcile but, due to their non co operation we are not in a position to complete our own books of account.
If there is no action then perhaps we will be compelled to CLOSE our current account and open with a bank who can respect their client requirement.
Hoping to resolve ASAP.
Thanks n regards,
Debashis Sen Roy-
Partner
Mandevilla Hospitality Group
Mail id- [protected]@gmail.com
Mobile contact- +91-[protected]

Dear Sir/Madam,

Axis Bank executive Mr. Ravi Jagtap, Mobile No- +91 [protected] is called me up today morning and he argue with me in very bad and ground level language, also he was shouting on me in very wrongly way, i have tried to explain him about my problem and also about the date of repayment, but he was not in listing condition. He was constantly using bad wards against me. I felt very bad.

As per the reputation, goodwill and service of Axis bank it is not a right way to communicate with any customer even he has not eligible to pay some dues, there are some other way like legal process to recover the same. but before that take confirmation from their side and not to use bad way, it has to directly impact on bank.

As per my opinion, Axis bank has to check earlier records of customer if it is good then take some other normal way to solve deputed matter and not to handover directly to third party for the same.

Again i will request you to, please give me some period as per my request and please inform to your executive to stop all these nonsense things which he has done with me.

Kindly consider this mail as an official complaint against your executive.

Thanks and regards,

Santosh Deshmukh
+91 [protected]

I have current account in axis bank and have a swiping machine too.
on 06/11/16 and 06/12/16 we swiped 2 different cards of our customers of rupees 22, 222 & 21, 084 respectively. Also have settled axis bank slip and bill copy which already been sent to axis bank in form of soft as well as hard copy on email id jasmeet4.[protected]@axisbank.com but mr jasmeet said that he and axis bank can not do anything regarding this. also complaint to axis bank official website but no response.

I didn't want titanium card and that was given to me and i was told the charge will be same as normal debit card by Reek parui, amtala branch. Secondly i called him regarding li issue as i dont want any li facility but again i was told thats a free service but i came to know that info is fake. And finally he uses abusing statement. Unbearable. Please place some deserved candidate as sales executive. He used "marachoda, porasona sikhechen?? " to me. Disgusting. Very poor service axis bank.