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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 488

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G
gobin25
from Ziro, Arunachal Pradesh
Jan 23, 2017
Resolved
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Resolved

Address: 713409

Dear sir

Myself Gobindalal Bhattacharyya and my account number is [protected]. 16/01/2017 I'm trying to withdrawal Rs-4000 in Icici ATM but I'm not received any money and balance was dedicated.

17/01/2017 I called customer care and raise a complain [protected]. Today when I call the customer care they inform me that the transaction was successful but when I didn't receive any money than how its possible?

Today when I told the problem than they raise one more complain that is [protected] and inform me I have to wait 17 days but its too much time.

So do the needful as soon as possible.

Regards
Gobindalal bhattacharyya
Mar 2, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Axis Bank Customer Care's response
Hi Gobindalal,

Sorry for the trouble. We are looking into your concerns via dispute ID:[protected]. Please call on our toll free number[protected] /[protected] in 2 - 3 working days to know the status.

Regards,
Axis Bank
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    P
    Preetisinghnoida
    from New Delhi, Delhi
    Jan 23, 2017
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: axisbank.com

    Very bad experience with axis bank home loan account.
    First of all they are very unprofessional and they never pick call and respond to emails.

    They don't have any systematic system of dealing with loan account. They had delayed all the payments because of it i suffered with huge interest form my builder. I asked many time for all receipts and transaction details of my disbursement amount but they failed to provide me.
    Mar 2, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 30, 2017
    Axis Bank Customer Care's response
    Hi Preeti,

    It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

    Regards,
    Axis Bank
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      R
      Rajesh203
      from Bengaluru, Karnataka
      Jan 23, 2017
      Resolved
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      Resolved

      Address: 110029

      I applied to open a salary account (a/c no.: [protected]) in axis bank (branch safdarjung enclave & ifsc : utib0001358) in november.
      My uidai no.[protected]

      My last 2 month salary is stuck in the account i cannot withdraw any as account is blocked.

      The bank manger told me that my account is blocked because wrong name of my father and birth date in uidai card.
      I have submitted my updated uidai card in the bank 2 weeks ago and from then every time contacted some one the bank ;told me that my request is in process.
      Also when i asked how much it will take they do not tell specific date and time.

      Please look into matter and resolve it. as i am in dire need of my money.
      Or please tell what should i can do to withdraw my salary money.

      The applicant
      Rajesh rajan
      Mo. [protected]
      Mar 6, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Jan 23, 2017
      Updated by Rajesh203
      please dear axis support if possible transfer my money to my other account. I really need money. its very urgent
      a/c name. Rajesh Rajan
      a/c No.[protected]
      IFSC. punb0499200

      ASAP
      Jan 23, 2017
      Updated by Rajesh203
      its rajesh ranjan at my account name
      Verified Support
      Jan 30, 2017
      Axis Bank Customer Care's response
      Hi Rajesh,

      Sorry for the trouble. Thank you for sharing the details, we will get back to you shortly.

      Regards,
      Axis Bank
      Verified Support
      Feb 02, 2017
      Axis Bank Customer Care's response
      Hi Rajesh,

      We wish to inform you that our Safdarjung branch will process the form on priority basis as they have received the same post the signature and stamp from the relevant team. Further, we also believe that the concerned branch has conveyed the same to you. For further assistance, you can write back to us. We will be glad to assist you.

      Regards,
      Axis Bank
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        N
        niranbabu19
        Jan 23, 2017
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        Address: 560011
        Website: www.axisbank.com/contact-us/grievance-redressal

        At the time of application submission to personal loan, promised 3 days of disbursal, but its been 14 days and not yet processed. I am having an axis salary account and also an axis bank home loan. All approaches tried. Logged complaints through their portal, called customer care, but everything in vain. No response from their side. Had registered a complaint in their website a week back. Till now no reply. Today raised another. As usual no reply
        Axis Bank customer support has been notified about the posted complaint.
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          P
          pka_67
          from Mumbai, Maharashtra
          Jan 22, 2017
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          Address: 400601

          Today on 22nd January to withdraw cash from other than axis bank ATM, but it declined to process the transaction, then i tried to transfer the fund thru Net Banking, but it also declined with a message "we are having difficulties in processing your request, pl try again". Kindly advice, is there any issue with the Axis Bank or my Acoount # [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            S
            sandeep yaduvanshi
            from Kanpur, Uttar Pradesh
            Jan 22, 2017
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            Sir I hold an saving acc in your bank and my acc no is [protected] in Bhiwani branch, Haryana. Sir i used my debit card in Axis Bank ATM situated near Bhardwj Hospital, Rohtak Gate, Bhiwani at 12:05 am of 22nd January to withdraw amount of 10000 . Sir as i enter the amount in atm, machine start counting amount and suddenly it stops due to power failure and i did not receive any cash even then a amount of 10000 has been deducted from my account.so it is requested you to look in to matter and recredit 10000 rupees in my acc.
            Axis Bank customer support has been notified about the posted complaint.
            I have salary account in axis bank reclamation branch bandra [west]
            mumbai 400050. india

            thy are debit my account for consolidated charges .412+61.84 rupees.

            brgds
            om pandey
            mob no -[protected]
            Edc machine not working regular complain lodged but still work not done lodged complain on 10th, 12th and 14 jan still remain unsolved compalin numbers are chld[protected] and chld[protected]
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              D
              drbava
              from Mumbai, Maharashtra
              Jan 22, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400017

              I have already completed closure formalities with AXIS bank, Sion branch in May 2016.
              Still account not closed and charging me negative balance.
              I personally met the manager on 2 occasions and also called him a couple of times to request to resolve this matter and close the account and not to trouble me by charging negative balance which will hamper my reputation in financial world. I also spoke to the ombudsman for the same and requested him too .
              Inspite of requesting repeatedly to the manager and the ombudsman, still I happen to recieve sms daily showing negative balance which has reached almost 5000/- now.
              Its totally unprofessional on the part of the bank to behave in such an irresponsible way.

              Kindly intervene and resolve.
              Mar 2, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 30, 2017
              Axis Bank Customer Care's response
              Hi,

              Please share your registered contact number for us to get in touch with you.

              Regards,
              Axis Bank
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                R
                Rajinder Parmar 1967
                from Bathinda, Punjab
                Jan 21, 2017
                Resolved
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                Resolved

                Dear Sir,

                Pls check below mail sent to me...

                Amount of Rs.101.50 has been deducted but not sent to IRCTC.

                Pls refund at the earliest.

                With Regards,

                Rajinder Parmar

                [protected] Forwarded message[protected]
                From: Axis Bank Alerts
                Date: Sat, Jan 14, 2017 at 2:38 PM
                Subject: Notification from Axis Bank
                To: [protected]@gmail.com

                Dear Customer,

                Your a/c 32757936 is debited Rs 101.5 on[protected] A/c balance is Rs 23488.61 Info: INB/[protected]/INDIAN RAILWAY CORPORATION
                Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visit www.axisbank.com

                Please contact the Bank if you have not done this transaction.

                Assuring you of our best services,
                Axis Bank
                Mar 2, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 30, 2017
                Axis Bank Customer Care's response
                Hi Rajinder,

                Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details from your registered email ID for us to assist you.

                Regards,
                Axis Bank
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                  S
                  Shailendra Bramhvanshi
                  from Pune, Maharashtra
                  Jan 21, 2017
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                  Address: Mumbai City, Maharashtra, 400710
                  Website: www.axisbank.com

                  Dear Team,
                  I have credit card with Axis bank from last 4+ Years. I was unable to pay minimum due for 2 months of Axis Bank credit due to very serious medical and financial crises. I got my salary suddenly that completed vipe out. I called customer executive credit card Mr. Gaurav and Mr. Akshay(Both are senior person at customer care credit card department of Axis Bank) and requested them thousands time to debit my minimum amount what ever it is and retain my some part of my salary so that I can survive for the month. I requested Axis Bank Customer Executive to give relief by deducting the minimum amount and deduct the next amount in my next salary. Executive of Axis Bank literally said go to hell, we don't care.

                  Again I am requesting Axis Bank to debit the minimum amount and then left out the some amount so that we can survive and you can reduce the same amount in next month.
                  Axis Bank customer support has been notified about the posted complaint.
                  Edc machine not working regular complain lodged but still work not done lodged complain on 10th, 12th and 14 jan still remain unsolved compalin numbers are chld[protected] and chld[protected]
                  I am being changed amount for using a debit card of my salary account with a notification TIP/SCG.VISA.POS.DT 030117/ please help me with this
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                    G
                    Gokul King GK
                    from Korampallam, Tamil Nadu
                    Jan 21, 2017
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                    Address: 642126

                    Axis Bank — FREEZE MY ACCOUNT

                    Dear sir
                    Sub: My account is Debit Freeze WITHOUT NOTICE
                    Sir i open the account for Business for account present, but account continue to saving for my personal, My Aixs bank tell my account freeze for Police / CID department, with out any reason, no notice for me please tell hel me sir, i am common men not a criminal . but freeze my account for bank. bank tell police / CID DEPARTMENT LETTER MY ACCOUNT FREEZE PLEASE TELL Reason or notice give me sir,
                    My name: Gokuk
                    MY bank name: AXIS BANK
                    MY BANK ADDRESS: Udumalpet MAIN BRANCH
                    Udumalpet- 642126,
                    Landmark: Bsnl office near
                    PLEASE HELP ME SIR, UN FREEZE LETTER TO TRANSFETR TO OUR AXIS BANK OR TELL REASON SIR PLEASE SIR
                    THANKING YOU
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Sundaresh Rao
                      from Delhi, Delhi
                      Jan 20, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560085
                      Website: AXIS BANK

                      I am receiving a call from number +91-[protected] stating that " they are from Axis Bank Credit card department and my card is in open status Hence in order to close they were asking my CVV, Expiry date and card number. I have not shared any details.

                      Kindly check at you end and can you trace the person please. This is happening on daily basis though I ma declining to share.
                      Mar 2, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 30, 2017
                      Axis Bank Customer Care's response
                      Hi Sundaresh,

                      We would like to inform you that Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or in email. Please do not share this detail with anyone claiming to be calling from Axis Bank.

                      Regards,
                      Axis Bank
                      When a bank sents u the message and even customer care person inform u to pay the particular amount then also the axis does fraud with clients
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                        R
                        Ramya J
                        from Shimoga, Karnataka
                        Jan 20, 2017
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                        Address: Bangalore, Karnataka, 560100
                        Website: www.axisbankloans@com

                        Im ramya an engineering graduate..I have applied for personal loan in axis bank on 5th jan 2017 executive has visited my company and said minimum age is 25 years..I said ok and searching for better banks..on 9th jan 2017 jyothi from axis bank from jayanagar branch bangalore called me and said im eligible for personal loan and sent executive to my company verified all my documents and after 1 week mental pressure to me they are telling no loan avialable..jyothi had pressurised me mentally I need severe action to be taken on her..call back to my number [protected] in prior..il take this on serious note and take it to #CONSUMER COURT# dont play with customers life..AXIS BANK SERVICE IS WORST
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          shailendra kr
                          from Delhi, Delhi
                          Jan 20, 2017
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                          Address: New Delhi, Delhi, 110077
                          Website: IRCTC

                          I had tried to book a railway ticket by using axis bank gateway(payment mode) on 14 jan 2017 but my booking was failed, and 970₹ had been deducted from my A/c.
                          On 17 jan 2017 my money was refunded to axis bank but still not transfered by axis bank to my VIJYA BANK ACCOUNT.
                          I have attached a pic showing the failed transaction with my transaction ID.
                          Axis Bank customer support has been notified about the posted complaint.
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                            saurabh kumar02
                            from Agra, Uttar Pradesh
                            Jan 19, 2017
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                            Address: Udham Singh Nagar, Uttarakhand, 263153

                            We have inform to you that I want to update my contact number for banking and communication purpose but till now my number not update due to bank staff negligence. I have submit written application for the same on dated 06.01.2017 but till now not any response of AXIS bank side.

                            Finally I have take legally action of AXIS Bank Rudrapur (U.S.Nagar) after this complaints and close all bank accounts as Soon as possible.

                            Kindly do the needful

                            Thanks
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              sikander attri
                              from Delhi, Delhi
                              Jan 19, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110076
                              Website: www.axisbank.com

                              I have an AXIS Bank Saving Account in Axis Bank. Acctt. No. is [protected]. On 07.01.2017, a command for withdrawing an amount of Rs. 4500/- from the AXIS Bank ATM situated in Police Station Sarita Vihar, New Delhi was ordered but the amount was not withdrawn. In fact it was shown on the screen that the limit of withdrawing of Rs. 24000/- per week has been exhausted. No text message was received on my phone. On 10.01.2017, I noticed that an amount of Rs. 4500/- has been debited from my account. I immediately reported the matter to Customer Care, AXIS Bank (Complaint No.[protected], dated 10.01.2017), who assured that the amount will be credited to my account within 7 days but the amount was not credited. Accordingly, I again made a complaint (No. [protected], dated 16.01.2017), wherein I have been assured that the amount will be credited within 17 days. Till date, the amount has not been credited to my account. The discrepancies has taken place due to technical error on the part of Axis Bank and I have no role to play in this but I am being victimized in the matter. I have already made two complaints but in vain. This is my salary account and amount of Rs. 4500/- matters a lot to me but the bank is not paying any heed towards my complaint. I again request the bank to cross check the details and credit the amount to my account at the earliest.
                              Mar 6, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 02, 2017
                              Axis Bank Customer Care's response
                              Hi Sikander,

                              Sorry for the trouble. We are following up on your case and will keep you posted on the status of the same. Request your patience and co - operation in the interim.

                              Regards,
                              Axis Bank
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                                Shri5375
                                from Mumbai, Maharashtra
                                Jan 19, 2017
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                                Address: 400 083

                                I received reply for my 11.01.17 mail. But from mail I understood that they given reply blindly without reading my mail. Also understood that whatever treatment given by their staff was as per bank customer service protocol that includes Branch manager using bad word towards customer and throwing papers on customer face. Axis bank thought that whatever service given by them customer should accept that service without any complaint. I wrote them for explaining my points which was raised in my previous mail and as per their practice even after 6 days I have not received their reply. I am totally disappoint with their customer service.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Kiran Badre
                                  from Mumbai, Maharashtra
                                  Jan 19, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400068
                                  Website: www.axisbank.com

                                  I had scheduled my two NEFT of 3259/ & 16743/- to process on 2nd Jan, but I received SMS from axis (2Jan)that it is failed and please re-initiate.

                                  So I did it again (two NEFT) on 3rd morning. Later I received sms that 4 NEFTs are processed. Almost 40k deducted in place of 20k. So I raised a complaint[protected] with axis, they agreed it was due to technical error & they will look into it.
                                  Its been 16 days now but no response yet even after multiple followups.
                                  Mar 12, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2017
                                  Axis Bank Customer Care's response
                                  Hi Kiran,

                                  Please allow us some time. We will get back to you shortly.

                                  Regards,
                                  Axis Bank
                                  Verified Support
                                  Feb 07, 2017
                                  Axis Bank Customer Care's response
                                  Hi Kiran,

                                  We have taken up the matter with the other bank. Please allow us some time to revert. Appreciate your patience.

                                  Regards,
                                  Axis Bank
                                  Verified Support
                                  Feb 08, 2017
                                  Axis Bank Customer Care's response
                                  Hi Kiran,

                                  We have requested the beneficiary bank to mark a lien on the beneficiary account. We will get back to you once we receive an update from the beneficiary bank. Request your patience and co-operation in the interim.

                                  Regards,
                                  Axis Bank
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                                    U
                                    Jan 18, 2017
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                                    Address: 600012

                                    Axis bank doesn't have facility to prepay loan amount through online. They will give long process and very hectic to do prepayment. Like older days they expect to do in hard copy and in-person. How come they didn't have this facility. even you can get loan and open account through online but can't do loan prepayment.It look really idiotic.

                                    many other bank have this facility. This look like necessarily they didn't want to provide this facility because it could help them to avoid prepayment from customer.
                                    #No Prepayment #Pay more interest #Profit Axis Bank #Suffer Customer
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      A
                                      Al Noor
                                      from Bengaluru, Karnataka
                                      Jan 18, 2017
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                                      Address: Navsari, Gujarat, 396445
                                      Website: clctab.axisbank.co.in/DigitalChannel/CCCOM/frame/frame.html#

                                      First of all I want to complain that the particular Navsari bank is the worst service ever. From last 45 days I am giving the application for new ATM card and they are suppose to like we are nothing for them. They even don't response. The manager and all the staff is worthless. You don't know how much urgent it was. Every month I am having transfer of more than 20k.
                                      But you guys didn't help us. I am from navsari. I required an ATM card urgent. As past I have the ATM card but someone used that card and make transaction so for that I deactivate that ATM card. But now I want new ATM card for that I had done everything from last 45 days.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Boost Sathis
                                        from Bengaluru, Karnataka
                                        Jan 18, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560072

                                        I am Sathish kumar I have been approached for the personal loan in Axis bank [ loan application number [protected] and it is declined without any reason. I have been Submitted all necessary documents to Axis bank representative after submission the documents and verification. It said that the loan application has been rejected I have given all the required documents for the personal loan which are mentioned by the bank person. i want to know what is the reason to reject my loan.
                                        Jan 19, 2017
                                        Complaint marked as Resolved 
                                        I called axis customer care loan department he has told your loan rejected reason is not mentioned, i want to know what is the reason to reject my loan. My mail id : [email protected] Ph No : 9944237353
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jan 18, 2017
                                        Hafijul Molla's response
                                        Please refoun may 3100.00 amount .unauthorized credit may credit card amount Rupees 3100.

                                        I had to raise a quick loan during my wedding. Faircent staff were very friendly, they explained the processes in detail, and helped me realise my loan in 5 days. I am very happy with this timely loan. I want to recommend Faircent to all my friends.
                                        Refund 3100 Rupees
                                        I reply many time credit card but he decline
                                        Customer id[protected]
                                        Rameshgwal's reply, Feb 22, 2017
                                        Dear Sir
                                        I apply credit card many time by your representative but he decline
                                        Sir please request you please what is the reason for decline
                                        Customer id 839639788
                                        Axis Bank Customer Care's response, Mar 1, 2017
                                        Verified Support
                                        Hi Ramesh,

                                        We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2gulbtN and our executive will get back to you.

                                        Regards,
                                        Axis Bank
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