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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 493

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D
from Mumbai, Maharashtra
Dec 28, 2016
Resolved
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Address: New Delhi, Delhi, 110045
Website: qfc axisbank .com

Sir

I have a swipe machine tid no. 69317860, mid no. [protected] in the name of meenakshi dixit ganpati saree mahal I have a complaint against axis bank swipe machine merchant department that my amount of transactions from 9 November to till date is not being credited in my account my account no. from which my machine is linked is[protected] in the name of meenakshi, please sort out my problem urgently.
Feb 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Dec 28, 2016
Updated by [email protected]
Sir

I have a swipe machine tid no. 69317860, mid no. [protected] in the name of meenakshi dixit ganpati saree mahal I have a complaint against axis bank swipe machine merchant department that my amount of transactions from 9 November to till date is not being credited in my account my account no. from which my machine is linked is[protected] in the name of meenakshi, please sort out my problem urgently.
Verified Support
Jan 03, 2017
Axis Bank Customer Care's response
Hi Dixit,

Please share your details at http://bit.ly/2gulbtN and our executive will get back to you.

Regards,
Axis Bank
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    S
    srinug
    from Hyderabad, Telangana
    Dec 28, 2016
    Resolved
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    Resolved

    Address: 500081

    I have done single Transaction(15, 806) through credit card at Varun motors Pvt ltd at hyderabad on 03 December 2016, But in Current credit card statement showing Two times transactions done same amount .
    And Statement generated Transaction showing wrong date formats way
    When I Call to customer care they are asking me to submit dispute form and saying to fix issue 4 months of time . From Merchant(Varun Motors Pvt Ltd) side there is no issue but from bank side there is Major technical issue a
    Feb 3, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 03, 2017
    Axis Bank Customer Care's response
    Hi,

    It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

    Regards,
    Axis Bank
    My account has not been closed why since last few months if m not using account.

    And my account has been deducted to Rs-580??
    Axis Bank Customer Care's response, Jan 3, 2017
    Verified Support
    Hi Chirag,

    Please share your details at http://bit.ly/2gulbtN and our executive will get back to you.

    Regards,
    Axis Bank
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      B
      Brijesh Barot
      from Surat, Gujarat
      Dec 28, 2016
      Resolved
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      Resolved

      Address: Vadodara, Gujarat, 390011

      Dear sir,

      My name is Brijesh Barot. I m from vadodara. My contact number is [protected]. I have opened my salary account from axis bank since last 40 days. I had given all my requried document to the axis bank executive. Even they give me instant kit (Cheque book/ATM card/pin no). Axis bank gave me A/c no : [protected] in instant kit. But unfortunately my account is not activated yet. Even my Rs. 28181/- cr in those non activeted a/c. I took follow up with Axis bank regularly but they people do not given proper answer. I m middle class salaried person. I want ur help. Plz help me.. plz plz plz plzz... I m very much worried...plz sir
      Feb 3, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 03, 2017
      Axis Bank Customer Care's response
      Hi Brijesh,

      The account number XXX384505 has been activated. Sorry for the trouble.

      Regards,
      Axis Bank
      Im applying for new acoount opening in axis bank (dhule branch lalbag), maharastra 424001.on 9/12/2016.but my account not open yet.and no proper responce from related bank employes.so plz resolve it as soon as possible.thanks..
      Axis Bank Customer Care's response, Jan 3, 2017
      Verified Support
      Hi,

      Please share your registered contact number for us to connect with you.

      Regards,
      Axis Bank
      I go botad axis bank branch near St depo paliyad road botad 364710.

      Other customer get money buy cheque through but i get answer time is more than over for the bank timing and one staff is speak very rude behavior with me. I am also be a ABM for the EQUITAS SMALL FINANCE BANK employer.

      Dt :[protected]
      Time:- 04:30
      Axis Bank Customer Care's response, Jan 3, 2017
      Verified Support
      Hi Aniruddhsinh,

      Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

      Regards,
      Axis Bank
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        K
        ktalpasai
        from Bengaluru, Karnataka
        Dec 28, 2016
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        Address: Bangalore, Karnataka, 560067

        Sirs,

        I have received, not one or two, but sixteen emails in one- go in my email box on Dec 27, 2016 from your email ID:Axis Bank . The following reply given by me to your latest email and the reply since forward by me to your following email ID have been returned to me undelivered: '[protected]@axisbank.com'. It seems you have put in place most deplorable one-way communication system . I would like to draw your attention for addressing the issue referred to in my following reply letter. In the process of lodging my complaint, by mistake I have unnecessary given my email ID etc. in your For Discounts, Coupons & Offers option
        Thanking you,
        Yours faithfully,
        K. A. N. Talpasai

        '1.I do not understand why you are flooding my email box with your emails asking me to validate my non-existing Axis Bank Account. On Dec 27, 2016 itself, I received 16 emails. I do not have any account in the Axis Bank and have no connection whatsoever, not even remotely with the bank. I wonder from where you have stolen details of my email ID and mobile numbers.

        2. I have been receiving savings transaction details pertaining to Savings account 04138 to my mobile number[protected] which does not pertains to me. This has reference to one such sms I received on Oct 27, 2016. Long back, I complained to your customer care centre about this. For some time, no sms was received and there after, the story repeated.

        3. Day in, day out, we have been hearing a lot of shady dealings, the Axis bank has been engaged in. Please take notice that in case if you do not delete my personal details from the records of your bank, I may be compelled to take legal action against you.

        Thanking you,

        Yours faithfully,
        K. A. N. Talpasai'
        Axis Bank customer support has been notified about the posted complaint.
        I have deposited TDS Challan of Rs 1370 via Cheque 226877 of SBI Collectorate Branch Satna on 06.12.2016 in Axis Bank Ltd of MP & they credited amount in their account on 17.12.2016 but till today they not pay TDS on our behalf so please order them to pay TDS Penalty
        Axis Bank Customer Care's response, Jan 3, 2017
        Verified Support
        Hi Dega,

        Can you please share your details at http://bit.ly/2dZ5X0W and our team will soon connect with you.

        Regards,
        Axis Bank
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          A
          Arpan Sahoo
          from Mumbai, Maharashtra
          Dec 27, 2016
          Resolved
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          Resolved

          Address: Thane, Maharashtra
          Website: axisbank.com

          Sir i wanted to upgrade my account from youth account to major account but they are not cooperating even they are not even sure when my account will be upgraded i have stuck in a great problem because i cannot withdraw a single rupee and now i have no money with me. please help it is very urgent
          BANK:AXIS BANK
          BRANCH: GODHBUNDER ROAD
          BRANCH NO: [protected]/70/30
          Feb 3, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 03, 2017
          Axis Bank Customer Care's response
          Hi Arpan,

          Please share your details at http://bit.ly/2gulbtN and our executive will get back to you.

          Regards,
          Axis Bank
          I tried to connect CCE axis Bank last30 min, when i connected with him he kept me on Hold for 10 min than he said i can not help you please send m e sms, when i tried to inquire he cut the call, i am fedup with this.
          Axis Bank Customer Care's response, Jan 3, 2017
          Verified Support
          Hi Nisha,

          We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

          Regards,
          Axis Bank
          I have got new axis bank account kit before four month but account no. not active now.
          KIT No.036839
          Account no.[protected]
          Name Satish Kumar
          Mobile No. [protected]
          Axis Bank Customer Care's response, Jan 6, 2017
          Verified Support
          Hi Satish,

          We wish to inform you that the account holder's name and the user name is not matching. Please advise the account holder to liaise with the Bank directly as we are unable to share any customer related information with the third party.

          Regards,
          Axis Bank
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            R
            Rohit Bothe
            from Nagpur, Maharashtra
            Dec 27, 2016
            Resolved
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            Address: Pune, Maharashtra, 411007

            Three monts before 32000 were withdrawal from my Axis debit card. My debit card was with me and only I know the details of debit card. I contacted axis bank and raised the fraud complain. Three months passed still there is no refund provided. I keepon contacting them and each time they say work is in progres. Now I think this fraud is done by Axis bank itself.
            Feb 3, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 03, 2017
            Axis Bank Customer Care's response
            Hi Rohit,

            We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

            Regards,
            Axis Bank
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              P
              parvesh18
              from Chandigarh, Chandigarh
              Dec 27, 2016
              Resolved
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              Resolved

              Address: Jind, Haryana, 126102
              Website: axis bank

              Hi
              i m a regular customer of Axis bank,
              On 8th dec 2016, i make a payment of Rs1400 on POS,
              But Rs 1400 deducted two times from my account,

              For the same i registered complaint to toll free no, they give me refrence no 27203949 and assured me that your amonut of Rs1400 will be credited ASAP.

              But till now there is no response from their side,
              i called 100 times to customer care, they just provide me same complaint no and said we will credit the amount ASAP.

              Very poor service i have ever seen..

              Regards
              Parvesh
              [protected]
              Feb 5, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2017
              Axis Bank Customer Care's response
              Hi Pravesh,

              Sorry for the trouble. We are looking into your concerns via service request number: 26949985. Please call us on our phone banking number:[protected]/[protected] in 2 - 3 working days.

              Regards,
              Axis Bank
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                S
                Suhel Raj
                from Delhi, Delhi
                Dec 27, 2016
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat

                I have visited Axis bank, Anand Nagar branch, Ahmedabad at 1:45 pm 27/12/2016. I have requested for DD by paying through cheque and been told me to receive it after 1:30 hours and gave me blank receipt with stemp on it. When I reached bank again then I visited same counter no 8 where around 3:25 pm the lady to whom I submitted my request wasn't there and another lady from same counter asked me to check with counter 8 where I presented the same receipt which received earlier and she said "what is this"? Which was a mistake by earlier lady, And I had to visit multiple counters to just receive a DD. I would insist there is lot needs to be improved while consulting customer.
                Feb 3, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 03, 2017
                Axis Bank Customer Care's response
                Hi Suhel,

                We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                Regards,
                Axis Bank
                Dear team,
                In Mangalagiri staff are behaviour is worst, they said wrong communication . I applied 50 days back cheque book but I didn't receive. they saying every time wrong communication .today they are say to me your not eligible to cheque book.
                Axis Bank Customer Care's response, Jan 3, 2017
                Verified Support
                Hi Brahma,

                We’re sorry about the experience you had at our branch. We’ll definitely take this up with the branch management.

                Regards,
                Axis Bank
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                  S
                  Sid2193
                  from Delhi, Delhi
                  Dec 27, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110032
                  Website: www.axisbank.com

                  Dear sir/mam,
                  I am madhu bala working in delhi police and a axis bank customer went to shahdara branch for withdrawl of money from my bank account. According to comissioner of police message people of delhi police are allowed to go in a separate line in order to get money from bank, so that there is no inconvenience in police work. But this lady named ruchi arora from shahdara branch working as assistant vice president, (Branch head) denied me from entering the branch saying that no such order has been placed and we don't follow commissioner of police order and hence no line for delhi police will be formed separately. When i told her that i will file a complaint regarding her behaviour, she said you can do anything, i am not
                  Cared of anyone.
                  Therefore it is a request from a customer to kindly tell your staff to behave properly otherwise you will completely lost people's faith in your bank.
                  Feb 3, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 03, 2017
                  Axis Bank Customer Care's response
                  Hi Sid,

                  We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                  Regards,
                  Axis Bank
                  I want loan track for account PPR[protected] BUT NOT RECIEVE MY EMAIL.
                  Axis Bank Customer Care's response, Jan 6, 2017
                  Verified Support
                  Hi Ram,

                  Please share your concerns at http://bit.ly/2gulbtN for us to assist you.

                  Regards,
                  Axis Bank
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                    M
                    Mksl
                    from Amritsar, Punjab
                    Dec 27, 2016
                    Resolved
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                    Resolved

                    Address: 180001
                    Website: [email protected]

                    Dear sir/mam
                    This is to inform you that still i am waiting for your reply, can you help me out for this fraud transaction from axis bank credit card.

                    As per the verbal statement of your so called employee of axis bank - branch virmarg road jammu. That you send a merchant letterhead copy of not claimed with bank statement of merchant. I attached a copy for both.

                    And still wait for call, no body bothered to call me for resolve my issue.

                    Kindly analysis and solve this issue as prior.

                    My old card number which was blocked on that time: [protected]
                    My new card number - [protected]
                    Feb 3, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 03, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    Please share your details at http://bit.ly/2gulbtN and our executive will get back to you.

                    Regards,
                    Axis Bank
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                      J
                      Jaspal Sidhu
                      from Sunam, Punjab
                      Dec 26, 2016
                      Resolved
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                      Resolved

                      Address: 151302

                      Respected Manager from my village exchanging the money only of their close frend only and providing money more than slandered. he has also exchanging older money with new money after next two days of closing money. there is big frowd. Pls check the branch as soon as possible . address of branch is Vpo Jaga Ram Tirath Teh Talwandi Sabo Distt Bathinda Punjab PIn code 151302. Pls Must check Inside And Outside cctv Phots After 8th Nov
                      Feb 3, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Dec 20, 2016
                      Aneesh Tiku's response
                      Date of transaction is 10 December 2016
                      Dec 20, 2016
                      Aneesh Tiku's response
                      KINDLY update on my mobile no. [protected].
                      Dec 21, 2016
                      Gande Satish's response
                      ESC machine reviewed but not installed
                      Verified Support
                      Jan 03, 2017
                      Axis Bank Customer Care's response
                      Hi Jaspal,

                      We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                      Regards,
                      Axis Bank
                      AXIS BANK, Kundalahalli Gate Branch, Bangalore, Karnataka ...

                      The Branch Managet they dont talk properly with customer even one lady helping branch manager to cheat customer.they talk abou bank negative how bank appointed him i dont know
                      they behave like criminal

                      regds
                      smith
                      Axis Bank Customer Care's response, Jan 3, 2017
                      Verified Support
                      Hi Smith,

                      We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                      Regards,
                      Axis Bank
                      We reviewed machine last 3 months back since that time we are contacting axis Bank tolichouki branch but no one came to solve the problem so please take my complaint as priority and solve the problem
                      Regards
                      Vivian beauty care
                      [protected]
                      Axis Bank Customer Care's response, Jan 3, 2017
                      Verified Support
                      Hi Satish,

                      We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                      Regards,
                      Axis Bank
                      I had done a transaction with my debit card no.[protected].A/c no.- [protected], Name-- Aneesh Tiku.Of rupees 2040.
                      RR No.[protected]
                      Auth #004164
                      This amount has not been credited back to my account.
                      Axis Bank Customer Care's response, Jan 3, 2017
                      Verified Support
                      Hi Aneesh,

                      Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details from your registered email ID for us to assist you.

                      Regards,
                      Axis Bank
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                        K
                        Kalyan Mudiraj
                        from Alangudi, Tamil Nadu
                        Dec 25, 2016
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 50055

                        Sir
                        Holding Axis bank salary account, last I.e[protected] day they debited my account with 1700/- with out my knowledge, when I spoke to axis Bank customer care, they giving careless answer they don't have any information why my account debited, more over they want me to wait till 4days
                        Customer care literally horrible they giving sarcastic answer
                        Feb 3, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 03, 2017
                        Axis Bank Customer Care's response
                        Hi Mudiraj,

                        It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

                        Regards,
                        Axis Bank
                        I have swiped my debit card in brand factory on saturday but the transaction failed for first time so i have swiped again the thing money deducted 2 times from my account. Till now i didn't get my money back.
                        Axis Bank Customer Care's response, Jan 6, 2017
                        Verified Support
                        Hi Rama,

                        Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction and account details. Our executive will get back to you.

                        Regards,
                        Axis Bank
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                          N
                          Namgyal Dolma
                          from Noida, Uttar Pradesh
                          Dec 25, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110065
                          Website: Axis bank

                          Hello,
                          I have transfered 2500 from my axis account on 23rd dec 2016 via mobile application to SBI account. The money is deducting from my account and the receiver has also received a sms alert in his mobile. But while checking the balance, it is not yet added and there is no such transaction of credited in his SBI account. Please go through it. I have call several time to the customer care of both bank but they didn't solve out my problem. Its horrible.
                          How can it is possible?
                          1.Right account
                          2.Money deducted from axis
                          3.Sms alert receive by The receiver in his mobile
                          4. But no such transaction seen in his mini statement plus no money credited

                          IMPS Ref no[protected]

                          Thank you
                          Feb 3, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 03, 2017
                          Axis Bank Customer Care's response
                          Hi Namgyal,

                          Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details from your registered email ID for us to assist you.

                          Regards,
                          Axis Bank
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                            M
                            mohnish chouksey
                            from Mundi, Madhya Pradesh
                            Dec 25, 2016
                            Resolved
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                            Resolved

                            Address: Indore, Madhya Pradesh, 452001
                            Website: Consumer Complaints Forum

                            Sir axis bank's care team
                            My balance is deducted from last 20 days without any problems or without any my mistake never i am do life insurance but my amount ki deducted in life insurance policies and bank staff is saying what can we do but but this is not my mistake so please solve it this issue and i am not satisfied your terms and conditions and your axis bank please refund my money back
                            Your a/c 39002113 is debited rs 5886.85 on[protected] a/c balance is rs 10521.15 info: easy/p[protected]/26859158/[protected]
                            Feb 3, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Dec 25, 2016
                            Updated by mohnish chouksey
                            My axis bank account number is[protected]
                            Verified Support
                            Jan 03, 2017
                            Axis Bank Customer Care's response
                            Hi Mohnish,

                            Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details from your registered email ID for us to assist you.

                            Regards,
                            Axis Bank

                            Axis Bank — Benetton wallet

                            Axis Bank Probaiet me Vocuer Cood For BENETTON WALLET BUT Iam Not Receved So please Send Me BENETTON WALLET
                            Axis Bank Customer Care's response, Jan 3, 2017
                            Verified Support
                            Hi Pradip,

                            We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                            Regards,
                            Axis Bank
                            Actually customer id is not working in login id when we want to create the personal banking account
                            Axis Bank Customer Care's response, Jan 6, 2017
                            Verified Support
                            Hi Priyanka,

                            Please share the error details at http://bit.ly/2gulbtN for us to assist you.

                            Regards,
                            Axis Bank
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                              S
                              Sunil Bhaskar@86
                              Dec 25, 2016
                              Resolved
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                              Resolved

                              Address: Jhunjhunu, Rajasthan, 333012

                              I am holding an Axis Bank salary account for the last couple of years(appx 9 years), I noticed a deduction of Rs. 402.5(Last Two Month) from my Axis saving account, after which I called customer care there is no response, I have not received any notification or approved, as I have never subscribed any service till date . I would also would want to bring to your notice that I am not aware of any service and hence, confidently claim that I have never subscribed for the service even by mistake . I kind request you to refund the deducted charges at the earliest.
                              for further communication-e mail [protected]@gmail.com...
                              Feb 5, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Dec 25, 2016
                              Updated by Sunil Bhaskar@86
                              i am holding an Axis Bank salary account for the last couple of years(appx 9 years), I noticed a deduction of Rs. 402.5(Last Two Month) from my Axis saving account, after which I called customer care there is no response, I have not received any notification or approved, as I have never subscribed any service till date . I would also would want to bring to your notice that I am not aware of any service and hence, confidently claim that I have never subscribed for the service even by mistake . I kind request you to refund the deducted charges at the earliest.
                              for further communication-e mail [protected]@gmail.com...
                              Verified Support
                              Jan 03, 2017
                              Axis Bank Customer Care's response
                              Hi Sunil,

                              Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details from your registered email ID for us to assist you.

                              Regards,
                              Axis Bank
                              Dear sir, i had applied for net banking in my current a/c on the month of october but still now there is no feed back from the bank
                              Axis Bank Customer Care's response, Jan 6, 2017
                              Verified Support
                              Hi Bicky,

                              Please elaborate your concerns and share the details at http://bit.ly/2gulbtN for us to assist you.

                              Regards,
                              Axis Bank
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                                J
                                jdeepakg
                                from Mumbai, Maharashtra
                                Dec 24, 2016
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                                Address: Mumbai City, Maharashtra, 400077
                                Website: Axisbank.co.in

                                Provided credit card, taken statement bill, paid joining fees, but they disabled credit card without intimation

                                They are saying that certain processes which they should have executed before assigning credit card are not finished yet

                                Weird justification

                                They took this decision by them self in single room n they felt customer should not be made aware about this (I did not receive single email or sms - no intimation at all)

                                My problem is i[censored] dont want to give service you should have courage to initiate refund n close my card

                                But axis bank seems to have forgotten to follow their brand statement

                                On call today with axis bank 24th dec 2016 from 12.25 onwards, still people are finding procedures to resolve this issue
                                Axis Bank customer support has been notified about the posted complaint.
                                Dec 24, 2016
                                Updated by jdeepakg
                                Sachin m d
                                Escalation desk
                                Commitment
                                Request taken for attempt retention
                                7 working days[protected]
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                                  S
                                  shailley baruhee
                                  from New Delhi, Delhi
                                  Dec 23, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 802301

                                  I have a complaint about axis bank branch, connaught place, p block ( new delhi) . I had gone to this branch on 19/12/2016 for depositing my old currency notes. I had my university exams till 19 th of December because of which I could not deposit the money earlier. At the bank, I was told that my pan card and phone number was not updated to my account. The phone number registered was that of reliance mobile which is out o[censored]se now and hence does not work. So, I had submitted the form for updating my pan card and phone number along with the self attested photocopy of my pan card in the same branch I.e. in axis bank, connaught place branch ( P block), New Delhi on the very day I.e. 19/12/2016. I was verbally assured that it would be updated within 48 hours by a staff member but it has not been updated till date. A lot of inconvenience has been caused to me because of this. Since my vacation had started from the next day I.e. 20 th of December and my tickets had been booked earlier, I was out of Delhi and could not go to the bank again. Despite being assured that the update of my pan card and phone number would be done, I has not been updated even after a lapse of 96 hours. Ultimately I had to deposit the amount in my father's account in some other bank.
                                  Feb 5, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 05, 2017
                                  Axis Bank Customer Care's response
                                  Hi Shailley,

                                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at the following link: http://bit.ly/2dZ5X0W and our executive will get back to you.

                                  Regards,
                                  Axis Bank
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                                    M
                                    Mayur_Sharma
                                    Dec 23, 2016
                                    Resolved
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                                    Resolved

                                    Address: 411001
                                    Website: axisbank.com

                                    Hi
                                    I applied for a Personal Loan, which took 2 weeks to process.
                                    As it was a loan transfer, i was supposed to get a DD for Citibank.
                                    I had already provided details about the loan amount and the Payee name which was Citibank NA

                                    Even though the information on the DD received is incorrect, after contacting the bank representative it was informed the information was never received, but the how was the loan processed.

                                    I have again communication to the representative at "chetan.[protected]@axisbank.com"

                                    also i did contact the Call center were i was informed by Khamran Nisa, that there is no information available and when i asked to talk to the supervisor, i was informed the Supervisor is unavailable.

                                    I am also being informed the loan is already started and that i would need to pay the interest from today, which is not acceptiable as i have not received the loan amount in total and the DD information is incorrect

                                    Please advice what is the next step and who do i need to get in touch with
                                    Feb 10, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    Axis Bank Customer Care's response
                                    Hi Mayur,

                                    Please share your details with us at http://bit.ly/2gulbtN . In case you have already raised any complain, do share the complaint reference number you may have received for us to look into it.

                                    Regards,
                                    Axis Bank
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                                      A
                                      Alpesh92
                                      from Ahmedabad, Gujarat
                                      Dec 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      Hi
                                      Alpeshkumar
                                      I have coustemar I'd but no password so when I register password with coustemar I'd then display invelid user credentials
                                      When i login with my coustemar I'd then display invelid user credential
                                      I give two physical request with signature to Axis bank, New ranip Ahmadabad, gujarat but no support
                                      Coustmer id[protected]
                                      Mobile [protected]
                                      [protected]
                                      Email alpesh.[protected]@gmail.com
                                      Feb 12, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dec 24, 2016
                                      Updated by Alpesh92
                                      Hi
                                      Alpeshkumar
                                      I have coustemar I'd but no password so when I register password with coustemar I'd then display invelid user credentials
                                      When i login with my coustemar I'd then display invelid user credential
                                      I give two physical request with signature to Axis bank, New ranip Ahmadabad, gujarat but no support
                                      Coustmer id[protected]
                                      Mobile [protected]
                                      [protected]
                                      Email alpesh.[protected]@gmail.com
                                      Verified Support
                                      Jan 05, 2017
                                      Axis Bank Customer Care's response
                                      Hi Alpesh,

                                      Please allow us some time. We will get back to you shortly.

                                      Regards,
                                      Axis Bank
                                      Verified Support
                                      Jan 10, 2017
                                      Axis Bank Customer Care's response
                                      Hi Alpesh,

                                      We wish to inform you that your request for physical net banking password has been processed on January 7, 2017. The same will be delivered to you once the branch is in receipt of the same. In case of any assistance, please reach us at: Ranip.[protected]@axisbank.com .

                                      Regards,
                                      Axis Bank
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                                        M
                                        Manohara Vt
                                        from Erode, Tamil Nadu
                                        Dec 23, 2016
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560029
                                        Website: Www.manu.com

                                        Sir I apllied for personal loan from axis bank then one o[censored]r executive called and collect all my photo copy of key documents with self attested .then after two once again he called me and he said that sir ur laon has been approved amount:249065 rs at interest rate of 13.75 percent
                                        Emi :67775 duration:48
                                        And yesterday he collected my blank checks and took my signature to all documents including blank check then also he gave loan acknowledgement form with above mentioned interest rate and amount
                                        But after few hour ie yesterday 1:43pm hrs I got mesg from ur axis bank is ur loan has been approved with interest rate of 18.5 percent emi:7382 rs,
                                        Then I called to ur executive regarding interest clarification name called :RAJU
                                        But he was not answerd my call so plz tell what shall I do ...
                                        Regard
                                        Manohara T
                                        Feb 5, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2017
                                        Axis Bank Customer Care's response
                                        Hi Manohara,

                                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                                        Regards,
                                        Axis Bank
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