Axis Bank Complaints & Reviews

Hi
i m a regular customer of Axis bank,
On 8th dec 2016, i make a payment of Rs1400 on POS,
But Rs 1400 deducted two times from my account,

For the same i registered complaint to toll free no, they give me refrence no 27203949 and assured me that your amonut of Rs1400 will be credited ASAP.

But till now there is no response from their side,
i called 100 times to customer care, they just provide me same complaint no and said we will credit the amount ASAP.

Very poor service i have ever seen..

Regards
Parvesh
[protected]

I have visited Axis bank, Anand Nagar branch, Ahmedabad at 1:45 pm 27/12/2016. I have requested for DD by paying through cheque and been told me to receive it after 1:30 hours and gave me blank receipt with stemp on it. When I reached bank again then I visited same counter no 8 where around 3:25 pm the lady to whom I submitted my request wasn't there and another lady from same counter asked me to check with counter 8 where I presented the same receipt which received earlier and she said "what is this"? Which was a mistake by earlier lady, And I had to visit multiple counters to just receive a DD. I would insist there is lot needs to be improved while consulting customer.

Dear sir/mam,
I am madhu bala working in delhi police and a axis bank customer went to shahdara branch for withdrawl of money from my bank account. According to comissioner of police message people of delhi police are allowed to go in a separate line in order to get money from bank, so that there is no inconvenience in police work. But this lady named ruchi arora from shahdara branch working as assistant vice president, (Branch head) denied me from entering the branch saying that no such order has been placed and we don't follow commissioner of police order and hence no line for delhi police will be formed separately. When i told her that i will file a complaint regarding her behaviour, she said you can do anything, i am not
Cared of anyone.
Therefore it is a request from a customer to kindly tell your staff to behave properly otherwise you will completely lost people's faith in your bank.

Dear sir/mam
This is to inform you that still i am waiting for your reply, can you help me out for this fraud transaction from axis bank credit card.

As per the verbal statement of your so called employee of axis bank - branch virmarg road jammu. That you send a merchant letterhead copy of not claimed with bank statement of merchant. I attached a copy for both.

And still wait for call, no body bothered to call me for resolve my issue.

Kindly analysis and solve this issue as prior.

My old card number which was blocked on that time: [protected]
My new card number - [protected]

Respected Manager from my village exchanging the money only of their close frend only and providing money more than slandered. he has also exchanging older money with new money after next two days of closing money. there is big frowd. Pls check the branch as soon as possible . address of branch is Vpo Jaga Ram Tirath Teh Talwandi Sabo Distt Bathinda Punjab PIn code 151302. Pls Must check Inside And Outside cctv Phots After 8th Nov

Sir
Holding Axis bank salary account, last I.e[protected] day they debited my account with 1700/- with out my knowledge, when I spoke to axis Bank customer care, they giving careless answer they don't have any information why my account debited, more over they want me to wait till 4days
Customer care literally horrible they giving sarcastic answer

Hello,
I have transfered 2500 from my axis account on 23rd dec 2016 via mobile application to SBI account. The money is deducting from my account and the receiver has also received a sms alert in his mobile. But while checking the balance, it is not yet added and there is no such transaction of credited in his SBI account. Please go through it. I have call several time to the customer care of both bank but they didn't solve out my problem. Its horrible.
How can it is possible?
1.Right account
2.Money deducted from axis
3.Sms alert receive by The receiver in his mobile
4. But no such transaction seen in his mini statement plus no money credited

IMPS Ref no[protected]

Thank you

Sir axis bank's care team
My balance is deducted from last 20 days without any problems or without any my mistake never i am do life insurance but my amount ki deducted in life insurance policies and bank staff is saying what can we do but but this is not my mistake so please solve it this issue and i am not satisfied your terms and conditions and your axis bank please refund my money back
Your a/c 39002113 is debited rs 5886.85 on[protected] a/c balance is rs 10521.15 info: easy/p[protected]/26859158/[protected]

I am holding an Axis Bank salary account for the last couple of years(appx 9 years), I noticed a deduction of Rs. 402.5(Last Two Month) from my Axis saving account, after which I called customer care there is no response, I have not received any notification or approved, as I have never subscribed any service till date . I would also would want to bring to your notice that I am not aware of any service and hence, confidently claim that I have never subscribed for the service even by mistake . I kind request you to refund the deducted charges at the earliest.
for further communication-e mail [protected]@gmail.com...

Provided credit card, taken statement bill, paid joining fees, but they disabled credit card without intimation

They are saying that certain processes which they should have executed before assigning credit card are not finished yet

Weird justification

They took this decision by them self in single room n they felt customer should not be made aware about this (I did not receive single email or sms - no intimation at all)

My problem is i[censored] dont want to give service you should have courage to initiate refund n close my card

But axis bank seems to have forgotten to follow their brand statement

On call today with axis bank 24th dec 2016 from 12.25 onwards, still people are finding procedures to resolve this issue

I have a complaint about axis bank branch, connaught place, p block ( new delhi) . I had gone to this branch on 19/12/2016 for depositing my old currency notes. I had my university exams till 19 th of December because of which I could not deposit the money earlier. At the bank, I was told that my pan card and phone number was not updated to my account. The phone number registered was that of reliance mobile which is out o[censored]se now and hence does not work. So, I had submitted the form for updating my pan card and phone number along with the self attested photocopy of my pan card in the same branch I.e. in axis bank, connaught place branch ( P block), New Delhi on the very day I.e. 19/12/2016. I was verbally assured that it would be updated within 48 hours by a staff member but it has not been updated till date. A lot of inconvenience has been caused to me because of this. Since my vacation had started from the next day I.e. 20 th of December and my tickets had been booked earlier, I was out of Delhi and could not go to the bank again. Despite being assured that the update of my pan card and phone number would be done, I has not been updated even after a lapse of 96 hours. Ultimately I had to deposit the amount in my father's account in some other bank.

Hi
I applied for a Personal Loan, which took 2 weeks to process.
As it was a loan transfer, i was supposed to get a DD for Citibank.
I had already provided details about the loan amount and the Payee name which was Citibank NA

Even though the information on the DD received is incorrect, after contacting the bank representative it was informed the information was never received, but the how was the loan processed.

I have again communication to the representative at "chetan.[protected]@axisbank.com"

also i did contact the Call center were i was informed by Khamran Nisa, that there is no information available and when i asked to talk to the supervisor, i was informed the Supervisor is unavailable.

I am also being informed the loan is already started and that i would need to pay the interest from today, which is not acceptiable as i have not received the loan amount in total and the DD information is incorrect

Please advice what is the next step and who do i need to get in touch with

Hi
Alpeshkumar
I have coustemar I'd but no password so when I register password with coustemar I'd then display invelid user credentials
When i login with my coustemar I'd then display invelid user credential
I give two physical request with signature to Axis bank, New ranip Ahmadabad, gujarat but no support
Coustmer id[protected]
Mobile [protected]
[protected]
Email alpesh.[protected]@gmail.com

Sir I apllied for personal loan from axis bank then one o[censored]r executive called and collect all my photo copy of key documents with self attested .then after two once again he called me and he said that sir ur laon has been approved amount:249065 rs at interest rate of 13.75 percent
Emi :67775 duration:48
And yesterday he collected my blank checks and took my signature to all documents including blank check then also he gave loan acknowledgement form with above mentioned interest rate and amount
But after few hour ie yesterday 1:43pm hrs I got mesg from ur axis bank is ur loan has been approved with interest rate of 18.5 percent emi:7382 rs,
Then I called to ur executive regarding interest clarification name called :RAJU
But he was not answerd my call so plz tell what shall I do ...
Regard
Manohara T

Complaint against Axis bank for missuse of documents collected for credit card application.

Hi,

I have applied for Credit card at Axis Bank, Hadapsar, Pune branch in the month of September and have submitted all the documents to the branch but till today there is no update on the application even after so many reminders to the bank.

I have escalated this to the asst. oprn. manager, Operations head and Branch head as well but till today there is no update except 1 excuse that give us few days and we will get back to you.

Finally i had to send Axis bank branch head and Vice President, Pune a personal notice but there is no response on the same too.

I have requested them to return my documents at the earliest which includes last 3 year IT returns, Copy of Pan Card, Copy of Aadhar Card & Address Proof with the appropriate reason for denial but there is no response at all.

In the current scenario of Currency demonetisation, i have a very strong feeling that my documents have been misused by the bank hence they are not ready to return the same.

I request you to please look into this matter and help me in this regard.

Ashish Ingale
+91 [protected]

Hi i have an NRI account in Vasundhara Ghaziabad Branch by name Deepak Kumar Mangain, from past one month my family is running behind the bank ppl to change the registered mobile number as i am out of country and will be back by march only,
1) i have submitted my signed required documents by mail but now they say the NRI team is not accepting that now i need to be presented psychically. now thats not possible for me i am in sailing now .

2) they say my sing are mot matching in the cheques i have given to my family,

3)they say to change the number through the app BUT the app do not have any such option

4) online transaction are also not happening through the app.

5) Finally after running behind them for a month i came to know that the email id is incorrect. but i receive all my bank email in the same and its the only email i d i use .

request you to arrange a call from the NRI department to my sister [protected] or mail me the process at [protected]@yahoo.com and do the needfull as soon as possible .

Sir,
I having Salary account in Axis bank, Ahmedabad.
My account No. is [protected] with name MITESHKUMAR PRAVINCHANDRA VYAS.

Sir, Today I have received message "Rs. 862.50/- debited as DR. CARD CHARES."
Sir, This is my salary account and my staff member they worked with me they have not received any message from axis bank relating this card charges.

So please do the needful.

I have registered for a swipe machine for 1 month and the bank said they will give it before 2 weeks but its a month and I have not received it. The local bank gave me number of the man who manages the service of swipe machine but he is not picking my calls. I am loosing my all customers as they do not have cash and they will to make payment through cards but I do not have have swipe machine. It is my humble request, you take some action about it.

Dear sir,
I am a current account holder of Axis Bank having Ac no. [protected]. I am sorry to state that despite repeated attempts at getting my net banking registered, the same has not yet been done and i am not very happy with the delay in process . I submitted net banking form to the bank on the month of october but till now i didnt get any feedback from the bank.
As you claim yourself to be a bank providing proactive customers support i hope my request of net banking would be considered at the earliest without any further delay.
Hoping for a quick and prompt action by ur side.
regards,
Bishan Kumar Agrawal

Recently I could own a provogue bag or sack - i don't know what to call it literally because it is neither sack's nor bag's shape- with a promo code from axis bank. I didn't see a worst a 'bag' like this. So poor quality. The bag from outdated stock seems to be used already by past generations. Its iron clips are corroded. The bag priced (MRP - Maximum Retail Price) as 1699 was given free for me for using the axis Mobile banking. To add fuel to fire, a shipping charge of 300 Rs ( double of exact quality price) had been incurred. For me noting big comes as insult more than this from Axis Bank.