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Axis Bank Complaints & Reviews

2.6
Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 493

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D
deepakmamgain
from Gurgaon, Haryana
Dec 23, 2016
Resolved
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Address: Ghaziabad, Uttar Pradesh, 201010
Website: www.axisbank.com

Hi i have an NRI account in Vasundhara Ghaziabad Branch by name Deepak Kumar Mangain, from past one month my family is running behind the bank ppl to change the registered mobile number as i am out of country and will be back by march only,
1) i have submitted my signed required documents by mail but now they say the NRI team is not accepting that now i need to be presented psychically. now thats not possible for me i am in sailing now .

2) they say my sing are mot matching in the cheques i have given to my family,

3)they say to change the number through the app BUT the app do not have any such option

4) online transaction are also not happening through the app.

5) Finally after running behind them for a month i came to know that the email id is incorrect. but i receive all my bank email in the same and its the only email i d i use .

request you to arrange a call from the NRI department to my sister [protected] or mail me the process at [protected]@yahoo.com and do the needfull as soon as possible .
Feb 10, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi Deepak,

It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
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    M
    from Ahmedabad, Gujarat
    Dec 23, 2016
    Resolved
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    Resolved

    Address: 380015

    Sir,
    I having Salary account in Axis bank, Ahmedabad.
    My account No. is [protected] with name MITESHKUMAR PRAVINCHANDRA VYAS.

    Sir, Today I have received message "Rs. 862.50/- debited as DR. CARD CHARES."
    Sir, This is my salary account and my staff member they worked with me they have not received any message from axis bank relating this card charges.

    So please do the needful.
    Feb 5, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    Axis Bank Customer Care's response
    Hi,

    Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID. Our executive will get back to you.

    Regards,
    Axis Bank
    In freecharge show transaction failer but deduct rs.1150/ in my account order id is FCEW[protected]

    Card charges - Comment #2623674 - Image #0
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      V
      vishalkhatri98
      from Sheoganj, Rajasthan
      Dec 23, 2016
      Resolved
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      Address: Jaisalmer, Rajasthan, 345001

      I have registered for a swipe machine for 1 month and the bank said they will give it before 2 weeks but its a month and I have not received it. The local bank gave me number of the man who manages the service of swipe machine but he is not picking my calls. I am loosing my all customers as they do not have cash and they will to make payment through cards but I do not have have swipe machine. It is my humble request, you take some action about it.
      Feb 10, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 05, 2017
      Axis Bank Customer Care's response
      Hi Vishal,

      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

      Regards,
      Axis Bank
      My debit card had lost.. i had block my cars.. i got my debit card.. please unblock it. My mobile number is [protected]
      Axis Bank Customer Care's response, Jan 5, 2017
      Verified Support
      Hi Heena,

      Please share your concerns with us at http://bit.ly/2dZ5X0W along with the card details for us to assist you.

      Regards,
      Axis Bank
      Dear all

      I have open the account in your bank account no [protected] manju devi but he is very poor service so plz help in this case
      Axis Bank Customer Care's response, Jan 5, 2017
      Verified Support
      Hi Romesh,

      We’re sorry you feel this way. Could you please let us know what went wrong via http://bit.ly/2dZ5X0W for us to serve you better.

      Regards,
      Axis Bank
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        B
        bicky.
        from Kantabanji, Odisha
        Dec 23, 2016
        Resolved
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        Address: Koraput, Odisha, +91

        Dear sir,
        I am a current account holder of Axis Bank having Ac no. [protected]. I am sorry to state that despite repeated attempts at getting my net banking registered, the same has not yet been done and i am not very happy with the delay in process . I submitted net banking form to the bank on the month of october but till now i didnt get any feedback from the bank.
        As you claim yourself to be a bank providing proactive customers support i hope my request of net banking would be considered at the earliest without any further delay.
        Hoping for a quick and prompt action by ur side.
        regards,
        Bishan Kumar Agrawal
        Feb 5, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 05, 2017
        Axis Bank Customer Care's response
        Hi Kumar,

        Please share your registered contact number along with the branch details wherein the request was submitted for us to assist you better.

        Regards,
        Axis Bank
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          N
          Nasthar Ebrahim
          from Bengaluru, Karnataka
          Dec 22, 2016
          Resolved
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          Address: Bangalore, Karnataka, 560005
          Website: www.provogue.com/axisbanklogin

          Recently I could own a provogue bag or sack - i don't know what to call it literally because it is neither sack's nor bag's shape- with a promo code from axis bank. I didn't see a worst a 'bag' like this. So poor quality. The bag from outdated stock seems to be used already by past generations. Its iron clips are corroded. The bag priced (MRP - Maximum Retail Price) as 1699 was given free for me for using the axis Mobile banking. To add fuel to fire, a shipping charge of 300 Rs ( double of exact quality price) had been incurred. For me noting big comes as insult more than this from Axis Bank.
          +3 photos
          Feb 5, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 05, 2017
          Axis Bank Customer Care's response
          Hi,

          We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

          Regards,
          Axis Bank
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            S
            Ssumitarora
            from Noida, Uttar Pradesh
            Dec 22, 2016
            Resolved
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            Address: Panipat, Haryana, 132103

            Dear sir
            i am sumit kumar s/o sh. Sudhir kumar. I want to open my saving account in axis bank jatal road, panipat. I have already paid amt. 2500/- for open my saving account dated on 23.11.2016 but now not open my account no. M visited any time in this branch but branch manager not any response and roudely behaviour by branch manager. I facing many problem for open a saving account

            i request you to please short out my problems as soon as possible
            Feb 6, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2017
            Axis Bank Customer Care's response
            Hi Sumit,

            Sorry for the trouble. Please share the details at http://bit.ly/2gulbtN for us to assist you.

            Regards,
            Axis Bank
            Whenever I am doing a online transaction, their site shows that my card is blocked since 2-3 months. I also visited my main bank branch still my card is blocked. This is the worst facility of Axis Bank I had ever used in my life

            Complaint for open my saving account - Comment #2622751 - Image #0
            Axis Bank Customer Care's response, Jan 5, 2017
            Verified Support
            Hi Akshay,

            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the card details from your registered email ID for us to assist you.

            Regards,
            Axis Bank
            Please change my mobile no as
            [protected]

            My debit card no [protected]

            Expire date is 09/2 .

            Account name as Manoj kumawat
            Axis Bank Customer Care's response, Jan 5, 2017
            Verified Support
            Hi Manoj,

            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

            Regards,
            Axis Bank
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              A
              anupam.d.sinha
              from Mumbai, Maharashtra
              Dec 22, 2016
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              Address: Jaipur, Rajasthan, 302021

              Dear team,

              I am having a salaried account with axis bank since july 2014 and today when i am placing a request for new cheque book then it says that this account doesn’t have this facility. What rubbish?? I was issued a cheque book earlier and have used it completely.

              Not at all sorry to say that service of axis bank are worst. I have account in three banks but highly disappointed with services of axis bank.

              I need a new cheque book as old is finished but not getting one….

              1) tried using mobile banking - it gives error saying that this account doesn't have cheque facility. How is it possible??? I am having salaried account since july 2014 and have finished one cheque book.
              2) tried to call customer care - worst experience... Tried two times but call not picked. 1st time kept waiting for 11 mins and today for 8 mins.
              3) visited axis bank branch, hawa sadak, jaipur - representative asked me to call at customer care and customer care doesn't picks up the call.
              4) tried using net banking - it says that i have updated my address recently so i need to try other means - sms, customer care, mobile banking etc. Though my address is updated in system.
              5) i tried using sms method - it says ur request could not be processed pls visit nearest branch.

              Screen shot/ proof attached for all the above five points.

              I have a salaried account since july 2014 and this is the service i am getting. Really horrible service.

              It really made me to think again and move my account to some other bank.

              Regards
              Anupam d. Sinha
              +91-[protected]
              +4 photos
              Feb 6, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2017
              Axis Bank Customer Care's response
              Hi Anupam,

              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

              Regards,
              Axis Bank
              Our TID no. are 65319123, 65319124, 20316627, 66313943 and our per day transaction is more than 800 to 1000.
              Kindly provide us the roll as soon as possible.
              Regards
              C.S. Negi
              For Gee kay Services
              IOCL PETROL PUMP
              Axis Bank Customer Care's response, Jan 5, 2017
              Verified Support
              Hi Chander,

              Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

              Regards,
              Axis Bank
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                S
                Skr12345
                from Gurgaon, Haryana
                Dec 22, 2016
                Resolved
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                Address: 201301

                Dear sir/ mam,

                I am a customer of axis bank noida branch, i have a complaint against operation head, she is not maintaining the separate counter for both withdrawal & deposit counter.

                We are facing very much trouble for that and its very time taking for us.

                It's a kind request to you, please maintain the two separate counters for withdrawal and deposit as well.

                Please take a necessary action against this query as soon as possible.
                Feb 10, 2017
                Complaint marked as Resolved 
                Verified Support
                Jan 05, 2017
                Axis Bank Customer Care's response
                Hi,

                We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                Regards,
                Axis Bank
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                  V
                  Vishwanath C Y
                  from Bengaluru, Karnataka
                  Dec 22, 2016
                  Resolved
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                  Address: 560019
                  Website: www.axisbank.com

                  I am holding an Axis Bank salary account for the last couple of years(appx 9 years), I noticed a deduction of Rs. 345 from my Axis saving account, after which I called customer care there is no response, I have not received any notification or approved, as I have never subscribed any service till date . I would also would want to bring to your notice that I am not aware of any service and hence, confidently claim that I have never subscribed for the service even by mistake . I kind request you to refund the deducted charges at the earliest.
                  for further communication-e mail [protected]@gmail.com
                  Feb 10, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 05, 2017
                  Axis Bank Customer Care's response
                  Hi Vishwanath,

                  Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details from your registered email ID for us to assist you.

                  Regards,
                  Axis Bank
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                    M
                    maria raj83
                    Dec 22, 2016
                    Resolved
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                    Resolved

                    Address: Kanchipuram, Tamil Nadu, 602105

                    Sir i am axis bank sripperumbaathur kcp sriippermbudur area tamil nadu branch salary account holder working in myooung shin india auto motive company
                    My nam maria raj i dont appliying credit card but bakn message me ur credit card applaying susces that branch will chet me so plese take actionthat branch. Plese reply me soon sir i am waiting ur reply
                    +1 photos
                    Feb 5, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Dec 22, 2016
                    Updated by maria raj83
                    Send ur tamil naadu compint no for axis
                    Verified Support
                    Jan 05, 2017
                    Axis Bank Customer Care's response
                    Hi Maria,

                    Please share your details at http://bit.ly/2gulbtN . Our team will connect with you.

                    Regards,
                    Axis Bank
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                      P
                      Pramood Sharrma
                      from Agra, Uttar Pradesh
                      Dec 22, 2016
                      Resolved
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                      Address: New Delhi, Delhi

                      Dear I am worried about my new current account my problem is my account GHKN paschim vihar delhi. 1 Account upon delay after deposit money.2 regularly I seen axis bank news in media that lost my trust and I taken wrong decision for open account. bcos i feel bank Fraud with me example my branch cash not come to withdraw and other branch told me you already withdraw
                      Feb 6, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 05, 2017
                      Axis Bank Customer Care's response
                      Hi Pramood,

                      Sorry for the trouble. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                      Regards,
                      Axis Bank
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                        A
                        ashokvikram 2007
                        from Mumbai, Maharashtra
                        Dec 21, 2016
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                        Address: Mumbai City, Maharashtra, 400049
                        Website: manbafinance.com

                        Dear Sir/ Madam, My name is Shweta Singh, resides in Mumbai Santacruz west & on 8th Nov-2016 I have purchased a Vehicle Honda Activa 3G from Honda dealer Preetam Honda Jogeswari West Mumbai @ Rs. 65000 & financed with Manba Finance on behalf of AXIS Bank but unfortunately due demonization my first & 2nd EMI has bounced but the finance company was not given any proper communication for that & on 19th Dec-2016 one person Mr. Sanjay Bhosale from Manba Finance was came at my office address & forcefully seized my vehicle without giving any chance to pay the bounced amount & told me you have to come to our office & release your vehicle after payment of the both emi then on 20th Dec-2016 I was visited the Manba Finance office for releasing my vehicle, but they demanded Rs.62798 for release the vehicle, also on 19th Dec- 16 third emi has been deducted from my bank account.so kindly requested to you help me to resolving my problem.
                        Your Faithfully
                        Shweta Singh
                        [protected]
                        [protected]
                        +5 photos
                        Axis Bank customer support has been notified about the posted complaint.
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                          Y
                          yashveer451
                          from Delhi, Delhi
                          Dec 21, 2016
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                          Address: New Delhi, Delhi, 110091

                          I left my checkbook at my home and i want some money so that i went to my nearest axis bank branch which is in mayur vihar phase ii new delhi. The bank manager tell me to not issue lose check and he advised me to go to main branch khan market. So please tell me the proceduer to issue a lose check. It is not negligence of bank manager. Taken necessary again branch manager. Yashveer singh mobile no [protected]
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
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                            H
                            hemjha
                            from Patna, Bihar
                            Dec 21, 2016
                            Resolved
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                            Resolved

                            Address: Patna, Bihar, 800001
                            Website: axisbank.co.in

                            To
                            The Branch Manager,
                            Axis Bank,
                            Patna–800001
                            Sub: Amount debited from My Account - [protected]

                            Dear Sir,

                            This is for your kind notice that I had opened a Current account ([protected]) at the Axis Bank Branch at Patna, Bihar But Your Bank deducted my 15, 00 INR(Approx) without any information.Please check the record and reverse the amount into my account or we will closed this account.
                            Please do the needful.

                            Thanks & Best Regards

                            Hemant
                            [protected]
                            Feb 9, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 05, 2017
                            Axis Bank Customer Care's response
                            Hi Hemant,

                            Please share your details at http://bit.ly/2dZ5X0W. Our team will connect with you.

                            Regards,
                            Axis Bank
                            To
                            The Branch Manager,
                            Axis Bank,
                            Bangalore–
                            Sub: Amount debited from My Account - [protected]

                            Dear Sir,

                            This is for your kind notice that I had opened a Savings account ([protected]) at the Axis Bank Branch at Bangalore, indiranagar, But Your Bank deducted my 345 INR without any information.Please check the record and reverse the amount into my account or we will closed this account.
                            Please do the needful.

                            Thanks & Best Regards

                            Vishwanat y
                            [protected]
                            Axis Bank Customer Care's response, Jan 5, 2017
                            Verified Support
                            Hi Vishwanath,

                            Please share your details at http://bit.ly/2dZ5X0W. Our team will connect with you.

                            Regards,
                            Axis Bank
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                              D
                              Dhiren Kumar Sadiya
                              from Jamnagar, Gujarat
                              Dec 21, 2016
                              Resolved
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                              Resolved

                              Address: 361005

                              To
                              The Branch Manager,
                              Axis Bank,
                              New Delhi –110001

                              Sub: Cancellation of Demat Account –[protected]NSDL)

                              Dear Sir,

                              This is for your kind notice that I had opened a Demat account (No.[protected] at the Axis Bank Branch at Rajula, Amreli But as the online Trading facility is not available over there, and I had sufferd a lot for the last six months, So, I want to close this account.

                              Please do the needful.

                              Thanks & Best Regards

                              Dhiren Amrutlal Sadiya
                              Feb 6, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 05, 2017
                              Axis Bank Customer Care's response
                              Hi Dhiren,

                              Please mail us your concerns at dp.[protected]@axisbank.com for us to assist you.

                              Regards,
                              Axis Bank
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                                R
                                Ravi Manger
                                Dec 21, 2016
                                Resolved
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                                Resolved

                                Address: 734101

                                With reference to above subject that I have already paid my full and final amount of against above credit card No. @ Rs 21, 682/- on 11/12/2016 at Darjeeling Branch by cash and closed my card. But now I have received a sms i. e show my due Rs. 474.68 which I don't understand So now I'm not pay any more money and kindly closed my card with very very thanks.
                                Feb 10, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 05, 2017
                                Axis Bank Customer Care's response
                                Hi Ravi,

                                Please share your details at http://bit.ly/2dZ5X0W. Our team will connect with you.

                                Regards,
                                Axis Bank
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                                  S
                                  Salim Bholat
                                  from Dakor, Gujarat
                                  Dec 21, 2016
                                  Resolved
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                                  Resolved

                                  Address: Surat, Gujarat, 394120

                                  Axis Bank
                                  Kosamba Branch.
                                  Gujarat.

                                  My self salim bholat, my current acc no. [protected] and wife saving acc no.is [protected], I have 1 current and 2 saving account in axis bank, but he had not give money. Manager said money is not available now, you will come tomorrow, and next day he gave a 6000 and 8000. But is come all day in bank.

                                  Manager setting directly to other customers, he change old notes to new notes in black.

                                  And Bank Service is too poor and axis bank kosamba branch all employee is not respect a customer, and he also not provide locker on my father account.

                                  I closed my 3 acc no. In axis bank.
                                  Feb 10, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 05, 2017
                                  Axis Bank Customer Care's response
                                  Hi Salim,

                                  We're sorry you had this experience. We have made note of your concern in this regard. Further, for issue pertaining to locker. Please share your details at http://bit.ly/2dZ5X0W. Our team will assist you.

                                  Regards,
                                  Axis Bank
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                                    N
                                    narotamcis
                                    from Delhi, Delhi
                                    Dec 21, 2016
                                    Resolved
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                                    Resolved

                                    Address: Jalandhar, Punjab, 144001

                                    We introduce ourselves as Vasal Educational Society located in Jalandhar, Punjab, having 7-8 current accounts in your bank but right now we are very disappointed to write that we have applied for 3 EDC machines for our schools on[protected] & till date only one is been installed whereas we were told that all machines will be installed within 12 days. This is totally annoying that now your staff is not even attending to our calls & we are feeling harassed at the moment.

                                    An immediate action in the matter is requested so that incompetency of your staff do not harm our business anymore.
                                    Feb 9, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    Axis Bank Customer Care's response
                                    Hi,

                                    Please share your registered contact number for us to connect with you.

                                    Regards,
                                    Axis Bank
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                                      S
                                      from Panaji, Goa
                                      Dec 21, 2016
                                      Resolved
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                                      Resolved

                                      Address: Gondia, Maharashtra, 441601

                                      Dear Sir,
                                      I am suffering a lot by taking car loan from axis bank.
                                      My loan is sanctioned even first EMI also deducted from my account but still I have not received my customer copy of loan documents.
                                      The biggest pain is the representatives from axis bank who came at my home for car loan documents formalities compliance are not receiving my call, even I am trying them since 1st of Dec 2016, but no response from their side.
                                      I am putting name and details of both the representativs please take very hard action against them so that in near future none of the customer get suffered by this kind of people.
                                      Name of the representatives are
                                      1. Mr. Bisen (Gondia - [protected])
                                      2. Mr. Pawar ( pune- [protected])

                                      Please trace the customer copy of my loan documents and do update me for the same.

                                      With regards
                                      Sanjay
                                      [protected]
                                      Feb 9, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 05, 2017
                                      Axis Bank Customer Care's response
                                      Hi Sanjay,

                                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                                      Regards,
                                      Axis Bank
                                      Oct 01, 2020
                                      Updated by [email protected]
                                      kindly update here
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                                        R
                                        Rajkumar giri
                                        Dec 21, 2016
                                        Resolved
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                                        Address: Howrah, West Bengal, 711101
                                        Website: customercomplaint.in

                                        I have transferred Rs.2000 on 14th of December through IMPS. My account has been debited but the beneficiary account has not been credited. I was told that the money will be reverted to my account within 48 hours. Neither the money has not been reverted nor I got proper response from customer care. It's been almost 7 days. I'm fed up.
                                        my account
                                        [protected]
                                        Feb 5, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2017
                                        Axis Bank Customer Care's response
                                        Hi Rajkumar,

                                        Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

                                        Regards,
                                        Axis Bank
                                        I am standing in the line sins 9.30
                                        But employees are not responsible from inside...
                                        Axis Bank Customer Care's response, Jan 5, 2017
                                        Verified Support
                                        Hi Pravin,

                                        We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. Please share the complete branch details. We’ll definitely take this up with the branch management.

                                        Regards,
                                        Axis Bank
                                        Dear Sir,

                                        I registered my complain on dtd.08/12/16 &no. is 26892816 through mobile. Still I hv not received any response after said complain or refund.

                                        Awaiting for your earlier reply.

                                        Regards
                                        SIDDHRAJSINH Jadeja
                                        Mo.[protected]
                                        Axis Bank Customer Care's response, Jan 5, 2017
                                        Verified Support
                                        Hi Siddhrajsinh,

                                        We wish to inform you that an amount of Rs 302 has been credited to your account on December 15, 2016 via dispute ID: 1612-015985. Sorry for the trouble.

                                        Regards,
                                        Axis Bank
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