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Axis Bank Complaints & Reviews

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S
S Jaiswal
from Mumbai, Maharashtra
Aug 28, 2015
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Address: Mumbai City, Maharashtra

Hi.. my account was debited by Rs. 456 saying annual debit card charges... and as per my information, these Annual charges are not more than Rs. 100 so y i am charged so much??... I need a valid explanation or refund... Kindly do the needful... Shraddha Jaiswal A/c No. [protected]
Axis Bank customer support has been notified about the posted complaint.
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    pshalgar
    from Pune, Maharashtra
    Aug 28, 2015
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    Address: Pune, Maharashtra

    I am an existing customer of Axis for past one year. Now I am fully disappointed with your services. Don’t know how and when the Dmate Services are link to my account (Without any intimation) and this charged me 499 rupees, why ? I have never used such type of services and even don’t know what it is. Please provide me the refund of deducted amount or else I will not be interested to keep any relation with AXIS Bank. Regards, Prashant Shalgar Mo. +91 [protected]
    Axis Bank customer support has been notified about the posted complaint.
    you should not weigh a relationship against money. you should continue with your relationship.
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      Nams P
      from Bengaluru, Karnataka
      Aug 27, 2015
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      Address: Bangalore, Karnataka

      More than 15 days back I registered a complain regarding the issue where I am unable to regenerate my net password with forget password option, not getting otp in my register mobile number but getting all other notifications. 15 days back I put a complain, but no action, when 3days back again i called to enquir customer care people they said very casually that 'no madam, no action has been taken yet, its pending'. Again I put one complain n wasted again 10 mins, n they told within 2 days they WL solve. Its really ridiculous n unlike other banks...after this I am planning not to continue with this bank n I will HV to close the account as there is no other option. Will wait for 2 more days n then... I sent a mail to nodal officer but no response, it seems top to bottom all irresponsible. Already I have cancelled my all other plans with axis bank. Really ridiculous, how a bank can be so casual with a serious issue may be They do not care their customers...something must b fishy... Thanks,
      Axis Bank customer support has been notified about the posted complaint.
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        Sugandh Srivastava
        from Mumbai, Maharashtra
        Aug 26, 2015
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        Address: Gurgaon, Haryana

        I am really offended with the quality of services Axis Bank Provides to it's customers. First of all, why does the customer ID need to be memorized by the customer. SBI and most other banks have the option to change the login ID for internet Banking which would be easier to remember them. Now with Axis Bank I have to remember your 9 digit no. additionally. Seems like Axis bank expects their customers to be the most free - doing nothing all day long people who would pass their times by remembering random digits. Bull shiittt !! second, the netsecure services come already activated in other bank's packages along internet banking. For Axis Bank, you have to activate them on first place and even then when i tried to enter my registered mobile no. numerous times, it shows me the error "your form contains error, registration failed". Now if i cant book a Railway ticket through my Account, whats the use of internet banking ? Seriously, [censored] you Axis Bank. Over that, the toll free no.s mentioned on the kit are of no use, I cant connect to any customer care rep after in-numerous attempts(I am a literate for God's sake and thus you cant expect me not to follow the SOP for connecting) . If my organisation dint have a tie up with Axis bank, I would have never opted for your moroanic services by opening my salary account into it. Now I don't have an option, Else I would closed my account right down or shifted it to some other customer friendly bank as soon as possible. Expect an early call on this. Else I 'll transfer all my money at beginning of month to my other account and then leave the Axis bank Account to [censored] with itself.
        Axis Bank customer support has been notified about the posted complaint.
        I have an account with Axis bank from more than 10 years..and I can say that their NetBanking services are getting worst day by day! Yes, I have memorized my customer ID if I have to stay with this bank. No choice! My employer has an account with them. You know their latest deed? out of nowhere they unlinked one of my Credit Card from my netbanking and I have to open a ticket to add it back. Well while linking it back they unlinked the other existing card ! I have no words to say. Hope they resolve it asap or it's time to move on.
        Axis bank have the worst internet banking services.
        I tried to book the railway tatkal ticket (irctc) using axis bank internet banking around 3 times. All the 3 times, I lost the money and ticket was not booked. Its okay that they will refund the amount later. But what is the use if we cannot make use of the banking services properly at needed time??

        Also some times, we will not get the netsecure code (otp) to our phone. May be we have to wait about 10 min.

        I have state bank account also (SBT). I was able to complete all the irctc booking successfully by using SBT internet baking. Their service is good and fast (note: Yearly they charge some amount as internet and atm charge)
        Axis Bank Customer Care's response, Jun 30, 2016
        Verified Support
        Hi Rajeesh,
        You can write to us at [email protected] highlighting the issue you are facing along with your account number and contact details for us to look into it.
        Regards,
        Axis Bank
        Guys,

        Being an IT guy I find your Internet Banking very irritating. So many steps before you get this activated. If you hold an NRE account forget it...!

        In the name of Security you've made all your Apps/ Internet Banking not accessible at all. Guess who designs all these work flows for Token Activation you should SERIOUSLY consider FIRING the team who has designed and complicated this. Bunch of Jokers.!

        Axis Bank = no Access to your account/funds.
        Axis Bank Customer Care's response, Jul 2, 2016
        Verified Support
        Hi,
        Please mail us your concerns at [email protected] highlighting the issue you are facing along with your account number from your registered email ID for us to look into it.
        Regards,
        Axis Bank
        worst internet banking ever. It shows error login page after I log in. I cleared all the cookies and browsing history and yet it continues showing the same error message when we log in. I am an NRI and I wasted my money calling their customer care and they could not help me in any way. Next they told me to attach the image and send it through their support system. Well guess what, It is as useless as their toll free number. It refuses to take up the complaint. Utter rubbish. I have my savings stuck in their account and I am abroad. I am extremely unhappy with their service and wish to close the account

        Worst Ever Internet Banking Experience - Comment #3421279 - Image #0
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          S
          subramanian AR
          from Chennai, Tamil Nadu
          Aug 26, 2015
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          Address: Chennai, Tamil Nadu

          I had the worst ever experience with axis (Both credit and SB department). I had a credit card with 41000 credit limit. I was not able to make payments for some days. So I got penalty and I have been paying penalties in my tenure. Last month or before I transferred 38000 to the credit card. Then the outstanding became 10, 700.00(Not exact figure).. Because of non payment, it showed Lien balance in my SB account 10, 700.00. from[protected]. So last Saturday (21 Aug 2015) I transferred 10800 rupees to my SB account. Now the Lien balance is cleared and showing 200 Rs as balance. What I wanted to know was what happened to my credit card Outstanding? To know about this I called customer care[protected]. I wish my enemy could get that bad experience. You know what happened. The call landed in SB account. after knowing about the issue, they said they cant answer so they transfer the cal to Credit card dept. Then after listening to everything, they said they cant answer so they transfer the cal to SB dept. This was happening for 4 times and nobody was able to sort this issue. My card No. [protected].. After a day struggle finally they told a new thing, this issue cant be sorted out over the phone with customer service, you need to contact your home branch(Anna nagar tower branch). The very next day[protected] I called my home branch, you know what they said. " The payment has been received on Saturday and its credited to Lien balance because of non-payment of credit card." I asked when this amount will be set off against my credit card.? She asked me to contact customer service(???!???@@@). My god...Again.. Then she again gave a number from axis bank credit car dept.([protected]), I asked that person also and told the same thing, he asked me to contact Main branch[protected]. If I call that number, nobody picks the call. Excellent service from axis bank. I loved it.
          Axis Bank customer support has been notified about the posted complaint.
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            K
            kamilkhan121
            from Patna, Bihar
            Aug 25, 2015
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            Address: New Delhi, Delhi

            To whomsoever it may concern Dear Sir, My name is Kamil khan S/o Kamaluddin R/O A – 511, G.D. Colony, Mayur Vihar 3, New Delhi 110096; I just want to inform you that I have opened an account in AXIS BANK Mayur vihar 3 branch dated 10/08/2015. I asked the bank officials that I want to open an account because I have to transfer an amount of rs 5, 00, 000/-(rs five lac only) against one of my property. This property I have to sale out to deposit fees of my younger sister higher studies. The Bank officials made me wrong commitments about the bank policies and other information and now they are harassing me without any reason. The definite and exact scenario depicting the date and approx time is being mentioned below- 10/08/2015 – I talked to one of the employees of AXIS BANK mayur vihar 3 branch named Tarun mittal about opening of my account and the fund of Rs 5, 00, 000/-(Rs Five lac only) which was to be transferred in that account. Mr. Tarun Mittal deputed another employee named Mr. Roshan Singh to open my account. Mr. Roshan Singh verified my documents and made a visit to my home (address given above) to verify my home address. After every verification Mr. Tarun Mittal, around 12:00PM said your account will be activated in half an hour and you can transfer your funds after 2:00 PM. At 2:30 my funds were transferred by mode of RTGS from account no banked by IDBI bank. I received a message at around 2:39PM from AXIS BANK that my account has not been activated. I went to the bank again around 4:00 PM and the bank officials Mr. Tarun Mittal and MR. Roshan Singh again committed that you don’t worry your account will be activated till 6:00 PM. 11/08/2015 – ASM Mr. Vinod Soni and Mr. Roshan Singh visited my house and verified my documents once again since I was not at home I was in Dehradun for my younger sister’s counseling. 12/08/2015 – Around 10:00 AM ASM of AXIS BANK Mr. Vinod Soni came to my residence with Mr. Roshan Singh and Mr. Umesh Bhatt and insisted me to take a Life insurance with a Premium of 1 Lac to activate my account. I asked them to give me time to think till Monday 17/08/2015. However they activated my account that day and asked me to meet the branch head of AXIS BANK Mayur vihar 3 the very next day. 13/08/2015 – I went to bank around 10:30 AM met the Branch head Mr. Sourav Das. We discussed some financial instruments and again he pressurized me to take a life insurance with a Premium of 1 lac with an RD of Rs. 4000/-pm. When I refused to do the same instantly and asked some time for the same they debit freeze my account. Branch head Mr. Sourav Das and Operations head Mrs. Ashima Malhotra ignored me every time and harassed me mentally and physically by calling me in their office and made me sit there for 2 hours and nobody entertained me. Around 4:00 PM I went to the Branch head Mr. Sourav Das And asked him the procedure to defreeze my account. Branch head Mr. Sourav Das Asked me to give my rent agreement and existing account statement to defreeze my account. I called the ASM Mr. Vinod Soni and asked him the solution and told him that you are harassing me mentally and physically he clearly said you can go to the consumer forum happily. 14/08/2015 – I went to bank around 10:30 with my rent agreement, account statement of existing account, adhaar card acknowledgement and handed over the documents to Mr. Roshan Singh, he said I will give it to the Branch head Mr. Sourav Das and will tell you what the status is. Well nothing happened that day and bank didn’t respond to my calls and applications. 17/08/2015- I went to the bank around 11:00 AM and I came to know that Branch head Mr. Sourav Das is on leave, I went to operations head Mrs. Ashima Malhotra and she clearly said that I don’t know what’s your matter and I am not least concerned about it. I called cluster head Mr. PK Gupta and told him my problem he said I will revert you back; well he said that you submit all your papers and it will be defreeze. 18/08/2015 – I went to bank around 1:00 PM met the Branch head Mr. Sourav Das, he said “Mr. PK Gupta is no one to say in my branch matters, I am the owner of this branch and he knows nothing. And I can’t open your account I need your property papers.” I called again to Mr. PK Gupta told him everything he said you submit all the papers and we will see. I submitted my property papers to Branch head Mr. Sourav Das, he said I want original, I asked him sir originals are in Gorakhpur he insisted me to get either originals or get these papers attested with a gazetted officer. 19/08/2015 – I went to bank around 10:00 AM and handed my attested documents to Branch head Mr. Sourav Das, He accepted the documents and said that he will see to it. 20/08/2015 – I went to bank around 10:30 AM, Branch head Mr. Sourav Das Said he can’t entertain me right now he asked me to come at 3:00 PM. I again reached the bank a 3:15, Branch head Mr. Sourav Das Said that he will not open my account and he needs original copies. I request you to please tell me sir what is the solution of this problem I have been tortured by AXIS BANK employees on ground of communalism and not going for a life Insurance, I was unable to deposit fees of my younger sister for her graduation and time of 10 days has been elapsed after I have priory informed bank officials about my fund and the purpose of it. My younger sister who is in class 8th is not able to attend the school because due to account freeze I was unable to buy books and copies for her. Moreover, I have been humiliated by my Land lord for not paying of rent and he has given me warning to throw me out of my house. AXIS Bank has opened my account on the name of “Kameel Khan” and afterwards they forged my documents and change the account name to “Kalim Khan”. I have been trapped and rigorously harassed by the Axis bank employees. I just need a solution for all this mess, AXIS BANK false commitments and a valid answer for wasting my time, energy, and money. My every visit can be inspected in your CCTV camera recordings and every document which I have submitted is attached with this letter. Hoping for a positive reply. Thank you.
            +4 photos
            Axis Bank customer support has been notified about the posted complaint.
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              A
              Arvind Narayanan
              Aug 24, 2015
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              Address: Chennai, Tamil Nadu

              Respected Sir / Madam,

              I would like to lodge a complaint against Axis Bank, Chennai for threatening me, harassing me, making me fear for my health, I am suffering severe anxiety attach, high BP, nausea, since Axis bank is making threatening phone call to me on many occasions.
              Case Gist: - I have availed a home with Axis Bank bearing number: PHR[protected] few years back. For some personal reasons, I decided to open a saving account in Axis bank and the EMI be deducted from the said account through SI. This was reconfirmed when I called call centre. Accordingly, on 1st week of July 2015, I walked in to Axis Bank @ Mugappair: Plot.No.46, Block No.1, Bazaar Street, Mugappair East, Chennai 37 (IFSC Code: UTIB00345; MICR:[protected] and my SB account number: [protected]) was subsequently allotted to me. The sole purpose was to ensure my Pre EMI is being deducted from Axis Bank directly and not Citibank where I had the earlier ECS too. I have also informed this to Axis and subsequently my relationship with Citibank was closed. I was apprised this would be done in one week’s time. I had also personally visited the branch on many occasions and was apprised this would be done and I need not worry about
              The issue started for me in the month of August, I received an sms stating my ECS bounced, subsequently when I called the phone banking division, I was told my ECS was not processed since the account has been closed and subsequently closed to my surprise. When I visited the branch, no one was aware of the situation, in the meanwhile, I started receiving threatening and alteast 25-30 collection calls a day and they started to harass me inspite of me begging and stating the above facts. I had to cancel all my personal work, travel from my native, take loss of pay leave from employment and visit the branch and to my surprise I was not given proper service. No one till I wrote the Email had a clue to my query. As a result of this, my health worsened badly as mentioned above.
              I have also informed my KIN in case of any eventuality Axis bank is responsible. I do not have much of monetary support to visit doctor because of this.
              Again, I visited the axis bank, again after cancelling all my appointments and incur loss of pay, t and I was apprised the document dully signed by my at the time of account opening was lost. When I asked the branch manager, how a bank can be so careless, and why is collection people harassing me, threatening me on all day( at least 45 times a day) they were unable to give me an answer). I have written to Axis bank senior management, they have simply come up this was an inadvertent error.
              As a law abiding citizen, inspite of all my hardships mentioned above, I had dully issued a cheque towards the august EMI and signed a fresh Mandate for the screw up by Axis bank.
              Wish to highlight no one in Axis is reachable over phone, especially The team of senior management is also not entertaining phone calls, I receive missed calls and immediately they state in mails by stating I am not reachable while my numbers is reachable 24/7. Even If I call them back, no one answers.
              I have incurred tremendous financial loss apart from health issues because of this as cited above, I would like RBI hereby to look into this and award a penalty to the highest extent possible for providing such bad service. I also fear that Axis bank would take drastic steps against this me since I have bought out this matter to RBI. Please help me solve this. Would like to humbly ask the governing body that is this how banks are allowed to operate and is this how banks are regulated and governed.

              I may be reached @ [protected]@yahoo.co.in ; +[protected].
              Axis Bank customer support has been notified about the posted complaint.
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                sunnyswathi
                from Eluru, Andhra Pradesh
                Aug 23, 2015
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                Address: Hyderabad, Andhra Pradesh

                During salary account opening they didnt mention anything about cash deposit charges and the limits.they spoken about debit card charges, credit card charges and all the trading related stuff ...Now they suddenly debited 3500/- from my account toward cash deposite which exceeds the maximum limit.THis is not fair.For cash deposite they will charge during transaction and again they debited cosolidated charges.They people who are working in the axis, they didnt told anything about cash deposite charges and all related stuff..please be cautious while opening account in axis bank.Please better to adopt PSU banks...they are not charging this much amount for cash deposite, instaed of that u will get interest...WORST banking experience with AXIS BANK
                Axis Bank customer support has been notified about the posted complaint.
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                  V
                  vinkalster
                  from Delhi, Delhi
                  Aug 22, 2015
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                  Resolved

                  Address: New Delhi, Delhi

                  I'm using the axis bank signature Credit card for last 3 years. I received this message on my mobile " Rs.1000 was spent on your Credit Card XX5711 on 22-Aug-15 at DUMMY ME BT ONLINE. Avbl Lmt: Rs.109225.47 Track spends with Axis Mobile: http://goo.gl/[protected]@ debited from my axis bank cc and i didn't do any transaction i called axis bank call center they said 1000Rs is n pipe line they have taken the complaint to block the card. but i am really surprised having such brand name how can they have such a poor online security. this is something they should look seriously.I am not going to pay to bank that amount even if i have to take this bank to consumer court.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  As i proceeded transaction through my credit card for railway ticket, my transaction id is [protected] and also i received the message in my cell phone that Rs.2395.8 was spent on your Credit Card XX8366 on 24-Nov-15 at IRCTC. Avbl Lmt: Rs.88897.63 Track spends with Axis Mobile: http://goo.gl/V1isPP.but as per the conformation the ticket was not booked and showing that your booking is failed. so i therefore request you to refund me in my credit and cancel transaction as soon as possible and let me know. my cell no [protected].

                  Thank you
                  Dear Sir,
                  I have booked two tickets on 5th Jan, 2016 by 22807 Santragachi-Chennai central AC Exp by AC3A From Santragachi to Chennai Central using Axis Bank Mastercard Card. Rs 2040.80 was debited from my credit card at 10.22.14am on 15.12.2015.
                  I have not received any ticket from IRCTC. Kindly take neccessary procedures to ensure the tickets or credit the amount to my credit card XXXX9992.
                  Thanking you,
                  Sincerely yours'
                  Dr Swapan Sinha. Axis Bank Credit card Holder
                  Mob:[protected] &[protected].
                  I'm using the axis bank signature Credit card for last so many years. Today (21.12.'15) I paid by BSL (Telephone Land line-bill) thou my Credit Card. I received the MSG as " Rs 930 was spend on your Credit Card xxxxxxxx on21- Dec-15 at BSNL POST. Avbl Lmt: Rs.xxxx Track spends with Axis Mobile: http://goo.gl/V1isPP). But when I checked on BSNL site for payment, the BSNL site says - Transaction is "PENDING". I am not able to understand as to how transaction is PENDING, when payment has already been made thru Credit Card . Pl look in to.

                  ----- Regards : Sunil Deshpande, Nasik (Maharashtra)
                  dear sir,
                  I have booked through my Axis Bank credit card for an amount of Rs.230/ as an top up for sun direct recharge and the amount also deducted from my account on 10.02.2016. but till now the amount is not credited to my account either for sun direct or to my Bank account. So kindly look into and do the needful please.

                  with regards
                  V.Pradeep,
                  Avadi, chennai - 54.
                  Dear sir

                  I'm using the axis bank signature Credit card for so may years . I received this message on my mobile( [protected]) CNY118 ( Rs 1270.01 ) was spent on your Credit Card XX7675 on 17-mar-16 at BEIJING ELONG TRAV. Avbl Lmt: Rs.270101.01 as i proceed to Xi'an yuya hotel booking through hotels.com . Hotel booking confirmation no.[protected]. Track spends with Axis Mobile: http://goo.gl/[protected]@ debited from my axis bank A/c but as per the conformation the hotel was booked and showing that no amount has been deducted by the hotel . so i therefore request you to refund me in my credit amount and let me know in my cell [protected]. but i am really surprised having such brand name how can they have such a poor online security. this is something they should look seriously.I am not going to pay to bank that amount even if i have to take this bank to consumer court.
                  thanks & b. regards
                  saumitra ghosh
                  Hi Saumitra,

                  Please mail us your concerns at [protected]@axisbank.com from your registered email ID along with card and transaction details for us to assist you. In case you've already approached any of our communication channel, you can share the complaint reference number for us to look into it on priority.

                  Regards,
                  Axis Bank
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                    Tauseefa
                    from Mysore, Karnataka
                    Aug 21, 2015
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                    Address: Bangalore, Karnataka

                    Hello Team,
                    I am writing this email in regards to fraudulent transactions done on the above mentioned credit card and there was no support provided from AXIS bank to investigate/resolve the issue – Now which is pending since 7 years.
                    Name on the card: Bibi Ayesha
                    Card number: [protected]
                    Dear sir/madam,
                    This card was allotted to my dear wife in the year 2008, but my wife did not get a change to use it anywhere and was kept in her purse for long and which dropped out of her mind to use it and between that which it was stolen.
                    After the card went missing it was swiped for multiple transactions to which we did not receive any statements nor SMS for the transactions that happened on the card.
                    After 6 months we received a call telling to make payments to the card, after which we rushed to Axis bank Mysore Karnataka to get more details. The Manager at Axis Bank advised us to make minimum charges payment against the card account and informed us he will get the case closed. Post which we did not receive any calls.
                    In the year 2013 we started getting calls for making the payments from Rajajinagar Bangalore branch.
                    Initial I explained them the situation and the manager from collection team informed us he will investigate but I guess the file was passed to someone else and they started to call my wife to make payments and THREATENED her, Post which I got involved to convince but the manager was so Rude he informed me stating he will ensure your credit history is screwed and you will never be able to make payments against our card account.
                    Now again in 2015 I am receiving calls and a lady called RITA is Calling me from number – 080 – 42468004 to get the case closed.
                    Asking me to pay 34, 000 or a legal notice will be issued in our name and legal actioned will be taken.
                    PLEASE ADVICE HOW DO I GO ABOUT THIS NOW – ITS BEEN 7 long years and AXIS BANK is threatening us.
                    I am still ready to make one time settlement for RS - 10, 000 for the money which I haven’t used.
                    If you would like to talk to me please call me on [protected].
                    Axis Bank customer support has been notified about the posted complaint.
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                      Nabarun05
                      from Gurgaon, Haryana
                      Aug 19, 2015
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                      Address: Kamrup Metropolitan, Assam

                      Conversation opened. 4 messages. All messages read. Skip to content Using Gmail with screen readers Nabarun 11 Search Error checking mail for [protected]@sify.com. Details Dismiss Gmail COMPOSE Labels Inbox (4, 329) Starred Important Sent Mail Drafts (9) Categories Circles [protected]@sify.com (14, 690) More Hangouts More 15 of 4, 934 Expand all Print all In new window RE: NetMail:2534797:non receipt of document Inbox x [protected]@bluedart.com 17 Aug (2 days ago) to me Dear Sir Thank you so much for writing to us. As per our record below address is not matching. Please get in touch with respective bank for any address change request. Please feel free to write back to us for any further assistance. Best Wishes, Suman Kumar Chatterjee│ Executive -Customer Service│ Blue Dart Express Limited Blue Dart Center, 41 Chowringhee Lane, Kanak Building, 2nd floor, kolkata-700071  [protected] │ F +[protected] │ │ [protected]@bluedart.com│ www.bluedart.com Follow us on www.facebook.com/bluedart.official Any shipment held up at the location for more than 7 days from 8th day demurrage will be charged. -----Original Message----- From: nabarun.chatterjee.[protected]@gmail.com [mailto:nabarun.chatterjee.[protected]@gmail.com] Sent: Sunday, August 16, 2015 8:19 PM To: SHABANA JOHN/CS /CCU /SR.EX; SWATI GHOSH /CS /CCU /A.M; ALAM SHABANA/CS /CCU /EXEC Subject: NetMail:2534797:non receipt of document Email id : nabarun.chatterjee.[protected]@gmail.com Tel no : Shipper/Consignee/Third Party : Consignee Comments : the present addrees is Nabarun Chatterjee. Rodalee Apartment. Flat No - 2A/8. 4th Floor, Hatigarh Chariali. Zoo Narangi Road. Guwahati- 781024 Assam Waybill Number : [protected] [protected][protected] nabarun Chatterjee 17 Aug (2 days ago) to creditcard Hi, This is Nabarun Chatterjee. I am a Credit Card Holder of Your Bank. The Expiry Date of my Card is - 08/2015. I had several time made request to your call center about cHnage of My Address from Bhubaneswar to Guwahati. Request No[protected] dt 12.07.2015 & 16609791 dt 3/8/15. During all these request, I was assured that Card will be sent to NEW ADDRESS I got an sms from Bank that YOUR CARD HAD BEEN SENT VIDE document no [protected] on 6th Aug'15 ( NO MENTION OF WHICH ADDRESS IT HAS BEEN SENT ). While tracking this thru BLUEDIRT tracking, It shows that Card had been sent to my OLD address . ( the trail mail from BLUEDIRT will give you the clear picture) Now, CAN I REQUEST YOUR KIND SELF, WHY THIS wrong communication. Because, I am talking to YOUR CALL CENTER since 7 days and HOPE the VOICE RECORDRING may please be checked. Plese let me know in CLEAR TERM 1) IF I am going to get NEW Card 2) If, yes, then by which date? Regards Nabarun Chatterjee 18 Aug (1 day ago) Reminder mail. Regards Nabarun Chatterjee 14:56 (6 hours ago) to creditcard 2nd Reminder Mail. Click here to Reply or Forward 1.93 GB (12%) of 15 GB used Manage Terms - Privacy Last account activity: 35 minutes ago Details People (2) sumankc Add to circles Show details
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                        wire house
                        from Nagpur, Maharashtra
                        Aug 19, 2015
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                        Address: East Godavari, Andhra Pradesh

                        Axix bank a/c[protected] ID[protected] Name wire house. Current Bank ac open zero bal and maintain three years.suddenly without Inforemation.or notice.or massage. they debited Rs1792/-for consolidated charjes From13-6-15 to11-7-15.when ask authority they told you have to maintain Balance10000minimum otherwise it will deducted every month. How far it is fair For small business man.
                        Axis Bank customer support has been notified about the posted complaint.
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                          jatin33
                          from Mumbai, Maharashtra
                          Aug 19, 2015
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I have complaint against Axis Bank Credit Card, they have try to allot me Axis Bank Credit Card without my consent and Application. I have never apply for credit card and does not contacted to any of the person for Axis Bank Staff, I have also made complaint to Customer Service Centre of Axis Bank, and also filed complained to NODAL OFFICER of Bank & PRINCIPAL NODAL OFFICER of Bank but does not received any response. you can ascertain from apppended trail mail, that how, I have follow up with them & they are not responding to my mails or calls. In addition to this, as on Today (i.e.-19/08/2015) at 3: 30 P.M. I have received the Call from Mobile No-[protected] of BLUE DART courier's delivery Boy ask me for the address confirmation of AXIS BANK Credit Card delivery. I have denied and told him that I have never applied for Credit Card and Refuse to accept Delivery of Credit Card.
                          Complaint marked as Resolved 
                          Since the call came from the Person named Mr.Mandar from Mahalaxmi Branch of AXIS Bank who has done such a Mistake and he has apologised his Mistake. and he is assured me that the same Mistake will not be continued in future.
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            sonia
                            from Mumbai, Maharashtra
                            Aug 18, 2015
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                            Address: Mumbai City, Maharashtra

                            Sub: RD [protected]. Axis Bank has cheated me as highlighted below. 1. Axis Bank wrongly debited my account of Rs 49, 000 on July 30, 2015 without my knowledge. 2. I noticed this error on July 30, 2015 itself as I had to make a scheduled payment of Rs 1, 00, 000 from my Axis Bank account however it could not go through due to insufficient funds in the account. I tried contacting Axis Bank however there was no response. Finally on August 1, 2015, Saudamini called me up and listened to the sequence of events right up to me having to break another FD and created Reference No 16602260 saying the issue would be taken care of by midnight. Nobody called or mailed me and the Rs 49, 000 was not credited back to my account. 3. Axis Bank Tura Operations Head Archan Chakraborty called me on the evening of August 3, 2015 and listened to the entire sequence of events including the loss of interest due to the breaking of the FD which was done as nobody from Axis Bank bothered to resolve the issue from July 30, 2015. He said he would either credit the amount of Rs 49, 000 back to my account or keep it as it is without executing a debit for August 2015 for which I told him that 8.9% would have to be credited to my account due the extra debit then.The loss of interest due to premature breakage of the FD was also discussed. He gave me the above Tura Operations Head and Branch Head mail IDs telling me to register the complaints with them, which I did. He said he would intimate me as to what would be done. 4. I did not receive a response as to what was decided, as Archan had assured me. The amount of Rs 49, 000 was credited back to my account on August 4, 2015 however there was no sign or word about the loss of interest issue. I mailed the Tura management team again and Archan replied that he had taken up the issue with higher authorities and would get back to me very soon. 5. Six days had passed however Archan Chakroborty did not bother to contact me or resolve the issue. I mailed him again on August 10, 2015 asking for an update. Finally, Archan replied that they would not credit the interest loss I claimed as I had broken my FD without intimating them. He along with Axis Bank are not reimbursing my loss even though they accept that the fault lay with them. Axis Bank has been very unprofessional and callous throughout this episode. First, you illegally debit my account of Rs 49, 000. Second, you are totally oblivious of the matter and I have to bring it to your notice. Third, you assure me of looking into the matter and getting back to me ASAP however you do not, due to which I had to break an FD to fulfill my financial commitments. Fourth, your Operations Head Archan Chakraborty assures me that options regarding amount of the Rs 49, 000 and compensation towards the premature breaking of the FD would be discussed and a solution would be arrived at and communicated to me however he does not bother to get back to me for six days. Fifth, after I write to Archan, he has the gall to tell me that Axis Bank would not compensate me for the loss of interest due to breaking of the FD as they had not been informed prior to me breaking the FD which is most laughable if it was not annoying as I had to break the FD to fulfill my financial obligations, which I could not initially do due to Axis Bank's goo[censored]p and then I am told that I should have taken their prior approval before doing so. Axis Bank is shying away from living up their standards on appropriate behaviour and are refusing to pay for their errors and delays. I can be reached at [protected] after 3 pm.
                            Axis Bank customer support has been notified about the posted complaint.
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                              V
                              vnktr12
                              from Bengaluru, Karnataka
                              Aug 18, 2015
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                              Address: Bangalore, Karnataka

                              Dear sir, I am v.venkataramireddy, my credit card no is[protected], My credit card account is closed as per settlement letter, but they are showing some amount i have to pay, So please clarify me. Regards v.v.ramireddy [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                mukhtar_qadri
                                from Bengaluru, Karnataka
                                Aug 17, 2015
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                                Address: Jammu, Jammu and Kashmir

                                Surprisingly bank took all documents even with cancel cheques for PL but later denied due to some credit matching criteria. However i do not have any bad score on any of my accounts but still they gave an excuse of not processing the PL. Although i am holding an account from last 06 years.. this is the high time to change the account with such pathetic attitude and delayed responses... despite marking them various mails.. need all my documents back immediately, they are delaying this from last month Branch Details Applied from Gulab Singh Marg, Near Dogra Chowk, Jammu - 180003, Jammu and Kashmir, India. Applicant name : Mukhtar Qadri A/C No. [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Kumaranyuva
                                  from Chennai, Tamil Nadu
                                  Aug 15, 2015
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                                  Address: Chennai, Tamil Nadu

                                  I have withdraw money from axis bank ATM on 12/Aug/2015. Next day I went to ramco bank to deposit the money. While doing deposit ramco bank identified one forged 1000rs note. I reached axis bank at ambatture OT branch but they not provided Any solution.only asked to send mail to axis bank customer care. I received reply from axis bank as they have every control and no possibility to get fake note from thier ATM. But they don't have any control in thier ATM to detect the note is fake or original. They can check and do ant number of test before loading but this will not completely solve the problem because there no control in the ATM while loading or retrieving cash from ATM. They are trying to escape from the issue but they don't care or not taking any rite action for their issued at the ATM.
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                                    pradeep121@
                                    from Raipur, Chhattisgarh
                                    Aug 14, 2015
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                                    Address: Indore, Madhya Pradesh

                                    Dear sir/mam, My organisation opened a salary account of mine in sapna sangeeta branch(503), indore (m.p), I got a message on 3 of august from your side that your account is now activated and you recieved your welcome kit within 6 working days but still i dont recieve my welcome kit from your side i had a talk in your toll free no they told me that your kit is dispatched from our side and due to wrong pin code it returned to your branch kindly receive your welcome kit from the branch then i go to branch and had a talk to the manager they told me that your kit is not delievered to our branch then they check it online through my account no and registered mobile no and said that your kit is delivered but it showing only stamp not showing any signature of the reciever, as i switch my organisation so i dont know that my welcome kit is recieved by my previous organisation and they don't let me know that they recieved or not so i kindly request you to do helpful and please let me know that where is my welcome kit without that i dont do any transaction in my account please once again i request you to let me know when i recieved my kit and if some one is recieved my kit they i request you to block that kit and give me new one for better relationship please sir do helpful. account no: [protected] mob no: [protected] Thanks and regards, Pradeep sharma
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                                      som1985ban
                                      Aug 11, 2015
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                                      Address: Kolkata, West Bengal

                                      I have applied for Home lone 20th April 2015, submitted all my documents & I have send Axis Bank through their agent one 5700/R.S Icici bank cheque no is 678780. Then I have received from Axis Bank on dated 26th April 2015, my lone amount is sanctioned 1025133/(Ten lack twenty five thousand one hundred thirty three only) & my application ID is 2833052, So I have pay on dated 30th April 2015 their fees 5700/, but still I have not received any sanction latter from axis bank, then many time call agent & his manager but still I have not received any answer from his bank.So I'm requesting you please flows my matter.
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                                        Amir khanm
                                        from Mathura, Uttar Pradesh
                                        Aug 8, 2015
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                                        Address: Aligarh, Uttar Pradesh

                                        I am priority bank account holder in axis bank but still yet I hav'nt feel any priority from the bank, I give the the verification on call regarding credit card about 10 days ago but still yet no response I have received from axis whenever I called customer care executive every time they told me that there is no update in the system about my credit card and it happens many times, I ask the top management of axis is he provide such type of priority for priority customer.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Contact no. [protected] please resolve the same and contact me if needed
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