Axis Bank Complaints & Reviews

I already made a payment but due to technical error you not receive in 24 hours So, i done payment before due date. i call to care about it than i got answer that call to us on registered number than i have that number out of city. i want to block my credit card and close my account i m not satisfied from your service

I have salary account in axis bank opening by my company.I m contract working in 2009 in.after company left me n told he is closed a axis bank account. After 6 year I checking atm card in atm 900 rs nagative balance.I go bank n told close my account but he is told diposite 900 rs after close account My questions to bank why 6 year not informed to me my account details call.why not informed to me my nagative balances. Can any no responsibility bank to infome me Name. Sanjay mali Account no. [protected] Mobile no . [protected]

Sir, I am SEKH FIROJ .Again again i complain - but not resolved my issue, My Axis Bank Customer ID[protected] & A/C - [protected] I have Demate account. When I open my Demate account incomplete & wrong information our branch Employe Already I am asking again and again for Demate account brokerage charge but wrong information your branch employee, Your employee information is panistock share brokeris charge is 0.05 Interday & 0.50 is delivery. But you know it's wrong. I request to you please refund my balanc Rs 1571/- Either I can take action SEBI, RBI, NORDAL & NSE/BSE Sir, you bank Demate department employee Pronob kumar bad behavior, please take serious action by pronob kumar.I have voice recording pronob kumar. Please immediately resolved my issue and call - [protected] ... Alredy i am 3 time complain ... Rahul Tyagi Operations Head Noida Sec-62 Branch Mob:[protected] Phone:[protected], 76, 78

CREDIT CARD NO. [protected] NAME :- ADITYA AWASTHI USED AMOUNT WAS:- Rs.12000, now the out standing is Rs.19000. 3 MONTHS BACK I requested them to close my account of credit card and iI am ready to pay my usage.but they didnt, now on the behalf of that they blocked my account and my the lean amount is Rs.-39000 which is unjustified.this is mental harassment for me, i calling customer care but they are not giving me proper solution for this. pls help me into this matter., I can mail you the copy of proff.

Dear Officer Consumer Forum Maharashtra India Dear Sir/Madam I Abhilash Sinha a resident of Navi Mumbai have done the credit card payment twice to Axis Bank on August 26 2015. Being middle class citizen an amount of around INR 32000 is a big deal for me but the officials from Axis Bank is not cooperating with me properly. Since then I am behind them for my refund but they are treating it in a very negligent way despite by giving them the signal of complaining in the Consumer Forum. The details of the incidents are as follows: 1. I called on the Axis Helpline no. & told them about the incident & they said don't worry it shall be refunded back you need not to do anything - August 26 2015; 2. I waited till Sep 4 2015 as there were no response by their side I spoke to Miss Bhavana reference no. "17135759" as registered by AXIS, she asked me to send statement & cancelled cheque I confirmed with her many times that the "credit card" statement & the "cheque of the account on which I wish refund"? she said yes & I sent the statement. Acknowledgement no. is[protected]; 3. I waited but when got no response by their side again I called up Helpline no. then I spoke to Miss Madhuri then Miss Prerna & then Miss Premlata from Escalation department of Axis Credit Cards. Then they trio asked me to send that copy of the statement from where the amount got deducted & cancelled cheque of the same bank; 4. I again sent it & the acknowledgement no. is 10950156 but in vain; 5. I again got fed up & called & resent the scanned copy on September 8 2015 but in vain; 6. On September 10 2015 I called up helpline no. @ 1227PM & spoke to Nivedita & she said you sent the mail on Sep 8 so you have to wait till September 11 2015. On the contrary they commit in mail to revert in 1 working days time. Then on September 10 2015 itself around 2 PM I got this mail :- Dear Mr Sinha, We refer to your appended email regarding refund of an excess amount. As per Aixs Bank norms and policy we cannot process refund. Kindly provide payment proof of Rs.32, 630.14/- with proper bank statement and cancel cheque copy. Kindly provide correct bank statement of Online payment. We request your co-operation in the interim. Regards, Suraj Kamble Customer Service – Cards Axis Bank Is this the service AXIS BANK providing by annoying the customer whom did they say on advertisements “valuable”. I wish to raise complaint against them & some stringent action must be taken against them as 32000 rupees is not a small amount for any middleclass person. Due to this negligence my EMIs could get bounced then the loss of CIBIL score, my trauma, mental tension shall be borne by AXIS bank. For AXIS Bank - Change your tagline from “BADHTI KA NAAM ZINDAGI” se “LATKANE KA NAAM - AXIS” If this letter is not going to be considered seriously then this matter shall go to the press & media. I hope this letter would have told the agony I am suffering & I thank you in anticipation. Regards Abhilash Sinha +91-[protected] / +91-[protected] [protected]@yahoo.co.in For more details visit www.facebook.com/abhilashsinha555 www.youtube.com/abhilashsinha

Hi, 14august they have send me message you have done transaction off some amount how it possible charging in old cc cards and aslo in new card which not come to me after that sending you have to pay so and so amount this getting cheating..from AMAZONE Axis

Hi this is swaroopa axis bank customer care service is worst part they are not at all responding and ghey taking my call in hold .coming to my issue my brother is having a axis bank account so he got gift card of rupees 500 and 1000 he gave it to me few month back but I forgot those cards, today I have seen them and on the card it has written from 9/14 to valid 8/15 and I went to a grocery shop I used these card but it didn't worked.is there any solution or not???? Can u please reply me back

For the past three months am facing the problem with Axis Bank Money deposit machine only on every week of Sunday. Its not about particular branch, i was talking about entire axis bank branches in Madurai city. How could be this possible for every week??

Today i went to Axis ATM to withdraw the cash from Krishnadevaraya nagar ATM, near yellareddyguda. It shows as timeout & my account got debited the amount & i dint receive the amount. When called customer care, they r saying that they need 7 working days to return the amount. This was not my mistake, it was the bank mistake. If i dont pay my bill on time, they will charge the extra amount as late payment charges. Why cant we ask the same if they dont return the amount with in an hour. I need the amount on time or else let them pay the charges or else i want to file a complaint on axis bank.

Hello this is gaurav, on 4 aug. our agent come at my flat he told me all condition about a saving account &&&&& he said tommarow i will come and collect our document then now long time no se no call, , , , no missscall and he did't accept my cal gaurav kumar rajpoot [protected]

I got my axis bank account activated from office n got my bank kit same day. But my account was not activated for the next ten days from that sales person suffer, I called him literally 10 times to get my account activated. After he called me that he activated my account, later I went took atm to withdraw cash n my card is not read by machine n then I try to use Internet banking n it says mobile number not registered. So, I could not withdraw cash either way. Then I called axis bank customer service n 5 times they disconnect the call afterafter waiting. And 3 times I was given irrelevant information, the guys don't know how to solve the problem! I ended up wasting my time n energy on this stupid bank n still without any result. The contact number of that sales person is [protected] and his name is Manish. Please help me regarding this!

Axis bank me machine me depoist karne ka ad 24x7 hai lekin deposit hota hai only bank hours and 3000 se below ka sms nahi aata jo ki charges deducted hota hai 15 rs for three months after four transation he is decuted rs 20 but no show in atm machine slip and no show in sms means no transperency in bank no talk custmer as easy way only say is this is bank policcy

Dear sir my card no [protected].. The card is blocked by month February 2015.. that date balance is 21000.00.. and i pay the amount of 10000.00 cash for your bank collection agent mr.ramakrishnan.. he give the receipt and the payment is not to debit my card account and i contact the branch in many time but you not responsible and last month mr.Prabakaran and one lady call from your branch tell to pay the minimum due amount of 2700.00 and i pay the money in mobile transaction and this amount is not to receive in my card account.. yesterday message come to mobile your balance in 21382.00 i dont know the balance i need the clear details of the transactions.. please to clarrify this it is to cheating ...any body of axis bank branch is not to responsible for my phone calls ... the card is blocked before six months but the interest is monthly near by 2000.00 what is the amount please to clarrify as soon and i will pay the money... if its not clarrified i dont pay the money..

I am an axis bank Credit Card holder(Credit Card No - [protected]) . Today(30/08/2015) I made a purchase of Rs. 11598 from the Raymonds Showroom (M S ARPIT Ultadanga Branch) on 19:05:00 . So I paid using this Credit Card, but the amount was not credited to there account. Yet the amount has been deducted from my account as I immediately received a message in phone( [protected]). Thus I was forced to pay in cash. So I would request you to consider this problem of mine as soon as possible and refund my deducted amount. Thanking You, Abhijit Kumar Paul.

Hello Team, I am waiting any response from axis since last 15 days. Kindly help me with the status on my application asap. I called the customer care but they said that they are unable to fetch any details...after that they told me that they will update me after more 10 working days. Please help me in getting the status of my application. Below attached is the proof that Axis Executive came and took my documents name- Rohit saxena DOB- 7/ feb/ 1989 PH. no. [protected] Application no. 3363871

Hi.. my account was debited by Rs. 456 saying annual debit card charges... and as per my information, these Annual charges are not more than Rs. 100 so y i am charged so much??... I need a valid explanation or refund... Kindly do the needful... Shraddha Jaiswal A/c No. [protected]

I am an existing customer of Axis for past one year. Now I am fully disappointed with your services. Don’t know how and when the Dmate Services are link to my account (Without any intimation) and this charged me 499 rupees, why ? I have never used such type of services and even don’t know what it is. Please provide me the refund of deducted amount or else I will not be interested to keep any relation with AXIS Bank. Regards, Prashant Shalgar Mo. +91 [protected]

More than 15 days back I registered a complain regarding the issue where I am unable to regenerate my net password with forget password option, not getting otp in my register mobile number but getting all other notifications. 15 days back I put a complain, but no action, when 3days back again i called to enquir customer care people they said very casually that 'no madam, no action has been taken yet, its pending'. Again I put one complain n wasted again 10 mins, n they told within 2 days they WL solve. Its really ridiculous n unlike other banks...after this I am planning not to continue with this bank n I will HV to close the account as there is no other option. Will wait for 2 more days n then... I sent a mail to nodal officer but no response, it seems top to bottom all irresponsible. Already I have cancelled my all other plans with axis bank. Really ridiculous, how a bank can be so casual with a serious issue may be They do not care their customers...something must b fishy... Thanks,

I am really offended with the quality of services Axis Bank Provides to it's customers. First of all, why does the customer ID need to be memorized by the customer. SBI and most other banks have the option to change the login ID for internet Banking which would be easier to remember them. Now with Axis Bank I have to remember your 9 digit no. additionally. Seems like Axis bank expects their customers to be the most free - doing nothing all day long people who would pass their times by remembering random digits. Bull shiittt !! second, the netsecure services come already activated in other bank's packages along internet banking. For Axis Bank, you have to activate them on first place and even then when i tried to enter my registered mobile no. numerous times, it shows me the error "your form contains error, registration failed". Now if i cant book a Railway ticket through my Account, whats the use of internet banking ? Seriously, [censored] you Axis Bank. Over that, the toll free no.s mentioned on the kit are of no use, I cant connect to any customer care rep after in-numerous attempts(I am a literate for God's sake and thus you cant expect me not to follow the SOP for connecting) . If my organisation dint have a tie up with Axis bank, I would have never opted for your moroanic services by opening my salary account into it. Now I don't have an option, Else I would closed my account right down or shifted it to some other customer friendly bank as soon as possible. Expect an early call on this. Else I 'll transfer all my money at beginning of month to my other account and then leave the Axis bank Account to [censored] with itself.

I had the worst ever experience with axis (Both credit and SB department). I had a credit card with 41000 credit limit. I was not able to make payments for some days. So I got penalty and I have been paying penalties in my tenure. Last month or before I transferred 38000 to the credit card. Then the outstanding became 10, 700.00(Not exact figure).. Because of non payment, it showed Lien balance in my SB account 10, 700.00. from[protected]. So last Saturday (21 Aug 2015) I transferred 10800 rupees to my SB account. Now the Lien balance is cleared and showing 200 Rs as balance. What I wanted to know was what happened to my credit card Outstanding? To know about this I called customer care[protected]. I wish my enemy could get that bad experience. You know what happened. The call landed in SB account. after knowing about the issue, they said they cant answer so they transfer the cal to Credit card dept. Then after listening to everything, they said they cant answer so they transfer the cal to SB dept. This was happening for 4 times and nobody was able to sort this issue. My card No. [protected].. After a day struggle finally they told a new thing, this issue cant be sorted out over the phone with customer service, you need to contact your home branch(Anna nagar tower branch). The very next day[protected] I called my home branch, you know what they said. " The payment has been received on Saturday and its credited to Lien balance because of non-payment of credit card." I asked when this amount will be set off against my credit card.? She asked me to contact customer service(???!???@@@). My god...Again.. Then she again gave a number from axis bank credit car dept.([protected]), I asked that person also and told the same thing, he asked me to contact Main branch[protected]. If I call that number, nobody picks the call. Excellent service from axis bank. I loved it.