Axis Bank Complaints & Reviews

Good evening, At the onset I would like to thank you for all help and service by Axis bank, last couple of year and now I decide to close all my dealing with Axis bank. Because I had one bitter exprience from your Aluva branch head. He mis behave to me and I waste my time, energy because of him.

The branch of axis bank basdhara I have taken loan of 7lakh fifty thousand and I have made a limit of 12lakh then they have putt 4lakh fifty thousand in my saving account they have not putt 4lakh fifty from last one year now they are saying you have to give 60 thousand for this how i can give its a mistaka of them not my.

As on[protected] i have made a money transfer of Rs.20, 000/- through my mobile, by instant pay money has been debited from my account but the beneficiary's account has not credited.who belongs to 'state bank of india' ti have been waiting since 24hrs, but till the money has been not credited to beneficiary nor to me.i went to the nearest Axis branch told about the situation, they were just concerned about their ac's and hot seat's thats it.not worried about the customers and their satisfaction.please am requesting you to find a solution to my problem and solve as soon as possible and and better try to complete the transactions next time without any failure.

Dear concern I am sanjeet kumar my credit card card no. ...6432 .i access amount pay to credt card by cheque amt-13000/ and also auto debit Rs. 12015/ in my saving account. but till date not refund . i already send mail with proof at 11 july but not any reply from credit card department . Also request raise by telephonic by customer care but not any reply. last time disscussion with Nilam but not any genuine reply she say iave not any mail recived from your side. please acction as soon as possible. Thanks sanjeet kumar [protected]

We would like to inform your good self that we have raised an housing loan from your Chd branch in tune of Rs. 36.00Lac on 04/12/14, on secruitny of our loan statement we observed that your Bank have charged Intt. from 22/11/2014, I requested so many times to your loan branch Chandigarh for refund of interst and I have personally telephonic talk with Mr. Tushar Officer at your loan branch who disbursed our loan on 22/11/2014 for acheiving the target of housing loan and latter on cancelled the same without our concent whereas we have raised the loan on 04/12/2014 vide your draft No.035063, 035065, 035064. Sir I being a resident of Patiala I have visited so many times to your Patiala Loan Branch but no gain I have also given arequest letter on 21/05/2015, and mail to Mr. Tushar dt. 21/05/2015 and 11/06/2015 again given an reminder on 15/06/2015, I have also mail to your RM Mortgage Mr. Ashish Pawar. and Mr. Rajan Sharma.nothing has been done till date. Kindly look in to the matter personelly. With regards... Tarsem Lal Verma P/A holder of PHR[protected] #62, Urban Estate, Patiala Mobile No.[protected]

Respected Sir, This is to inform you that today(14/7/2015) around 7 p.m, i made a transaction from AXIS bank's ATM situated in lanka area( opp. BHU main gate) in Varanasi. I withdrew Rs. 1000/- and the ATM machine dispensed a defective 1000/- note. I am an account holder in Bank of Baroda, IMS-BHU branch and I used my BOB ATM card for the transaction from the AXIS bank's ATM. I humbly request you to look into the matter and take some effective action so that my monetary loss is reversed and I get 1000/- back.

I have been near jagatpura c2 plaza jaipur . i was in a rush to get some cash asap as i saw axis bank atm i moved there by the time there was already a line and all of them coudnt able to get money from your atm or any other case i got my chance to make my transaction as i enterd my pin in it i already sense something fishy because there was no security guard there furthermore your a.c was not working aswell by time i quickly thought to get 500rs. As per i just pressed enter your atm machine gone totally off and i got the meassge of credited 500rs from my bank i dont use axis «. I was just standing there like for 20 min. Your machine was still blank no response. So i thought lets try contacting axis helpine no. That was-[protected] i called them and asked for simple help instead of guiding me threwout the purpose youre callholder name "pavitra" just told me to contact my bank i told just give me a good feedback on this purpose about your axis atm just randomly turned off she didnt helped me on this i was so frustrated she was shouting by on me nice service guys good that i dont use AXIS BANK hopefully i got my money back by my bank . ill never use axis bank atm ever even ill advice my friends and family to not take axis bank services . Ill change my mind if you guys revert back on this matter .

Gunjan paliwal, Account holder of Axis Bank acct no [protected], bank debited my full month salary without any reason and prior notice. When i made a call to customer care they said bank have right to debit any amount from your acct due to credit card pendency I asked which credit card ? they said you were using in 2009 and swapped 23900 on dated 10-Oct-09, then I remember that axis bank credit card was miss placed and I lodged the FIR on same date. Then I asked to the person after 6 years how bank can debit my full month salary without any prior notice and without follow settlement process. Then they provide me the reference no 16144130. This is very unethical, first I lost my credit cards then someone had swiped from merchandiser with different voter card and pan card and now after 6 years suddenly bank arrived and deducts my full month salary. I am innocent I can prove with FIR/ NCR No- 1551/2009 police station Keshav puram which I got in 2009; I can give proof of that Fake ID which I got from merchandiser. Till 7-July-15, from bank I did not get any reminder any communication. I abide lot of bank pressure for that amount which I have not spent. I BELONGS TO MIDDLE CLASS FAMILY, I CAN’NT SURVIVE WITHOUT MY MONTH SALARY, IF BANK SENIOR PERSON, NODAL OFFICERS, HEADS OF OPERATION CARDS, HEAD CUSTOMER SERVICE, BANK OMBUDSMAN AND MORE LIKE CONSUMER COURT, RBI PUBLIC GRIEVANCE DEPARTMENT WHERE I AM SENDING REQUEST WILL NOT TAKE ANY ACTION THEN I WILL STEP FORWARD TO THE SUPREME COURT FOR GET ANSWER FOR THESE TYPE OF INCIDENTS. NOW I WANT TO FILE A COMPLAINT AGAINST AXIS BANK BECAUSE DUE TO THIS INCIDENT I SUFFERED FROM LOT OF MENTALLY PRESSURE AND MENTAL TORTURE IF I MET WITH ANY TYPE OF MISS HAPPENING THEN AXIS BANK WILL BE RESPONSIBLE. PLEASE AND TAKE AN APPROPRIATE LEGAL ACTION AGAINST THIS BANK. KINDLY HELP ME I NEED TO PAY MY BABY GIRL SCHOOL FEES AND FULL FILL MY DOMESTIC NEEDS. I WILL VERY GREAT FULL IF BANK WILL RETURN MY MONEY AND THEN TAKE FUTHER STEP TO SETTLE MY ACCOUNT. NOTE: - PLEASE TAKE THIS MAIL SERIOUSLY I AM FACING LOT OF PRESSURE IN MY MIND AND ANY THING CAN HAPPEN WITH ME. THEN MY FAMILY WILL GO TO THE SUPREME COURT AND ASK FROM OUR RESPECTED CONSTITUTION THAT AXIS BANK USING THESE KIND OF COURSE OF ACTION FOR COLLECTION. REGARDS GUNJAN PALIWAL ACCOUNT NO- [protected] CREDIT CARD NO- [protected] CONTACT NO- [protected]

I had a courier AWB # [protected] of Axis Bank Credit Card and it should reach to my address within 11th July and within this time I didn't receive a single call from blue dart regarding my address clarification. but its not delivered due to incomplete landmark of my address. Yesterday on 12th July (Sunday)got 4 missed call from [protected] and told me that my Axis bank letter is with him(Don't know his name ) . I just asked if you have courier then why you are giving missed call instead of call. that person returned my courier. Please provide me the full details where I can send the legal notice and ask for compensation.I was about received very Confidential letter from bank. I complaint the same to Axis bank customer care but didn't get any resolution. Application Ref Num : 5459506. Thanks, Snigdha Adhikary [protected]

Issue: unsatisfactory support and guidance to close my personal loan. I visited the bank prior to closure, to enquire about documents to carry and informed that I am going to close the loan account by cash. As everybody knows now a days ppl visit online banking than branch. So we are not sure about the procedure in paying cash at bank. They didn't inform me to carry PAN card. I lost Rs.95+95 for delay in closure of account because I was not intimated to carry PAN card. We expect proper reply and guidance from staff and cashier. Unethical behavior by not responding to the queries I had from the branch officer & cashier, not considering query solving in a professional manner. Finally I closed my loan today 11-7-15 after following up with the bank for three days. Suggestion: Loan official should take full responsibility for their customer whether they are closing by cheque or cash. Along with the foreclosure document they should mention to carry PAN if closing loan by cash. It will surely help in customer clarity and satisfaction. Also officiers and staffs at Ambattur branch need to behave in a professional way to customers. I didn't face such issue while closing another loan in kodambakam branch. They were very friendly. Hope you can improve much better in customer satisfaction. Thanks, Ranjith

hello, I am an old customer of axis bank.i have been granted credit card on my decent bank statement at bank. I have always being making payments on time. past 3 months my buisness suffered huge loses. then too. I am making payments.at least 5% of total amount. now calls are coming from dsa.speaking derogatory words and threating manners. I am really depressed and facing trauma.pls help me out. i told that lady m not running away I am making payments too .they hav started messaging my people regarding this she is threatening dat now u will have problems.so if some customer is unable pay as much amount she demands, that agency will act a s goon.expecting reply from your side. dsa number[protected] regards karan mishra

Rs. 2000/- has been again debited from my account with a suspicious message to my registered mobile ([protected]) as stated in the subject line. I can not understand why unnecessarily the amount has been repeatedly debited from my account whereas I am a new customer to Axis Direct and still not purchased any product from your bank. I am very mush scared about it and think to shift my salary account from your bank as well. Previously the same thing happened as stated below: Rs. 499 is debited on[protected] under the head of AXISDIRECT/Q772788/[protected]/12 06 as a message in my registered mobile but at the time of opening this account I have been informed that no opening charges or other charges will be applied to my account and it is a completely free to open account. And as I know it supposed to be a free to open account so I am sharing my account details below with an attachment of my monthly salary slip (as directed) on having faith of Rs. 499/- will be credited to my account as refund. Please find below my account details: Form Id I[protected] AxisDirect Account No: 816819 Axis Bank Customer ID:[protected] Bank Account No: [protected](Default) DP Account No:[protected]DP ID - IN300484)

We have an Axis bank credit Card since around a Year we have taken a few products on EMI bases of which we have paid EMI every month without any fail just this month we had delayed in making payment for which we were going to make payment on Tuesday 14th July 2015 as we reach back to our City only on Monday Midnight An axis bank Representative named - Michael called us spoke very rudely for the delay in payment made he even threatened us. We told him that we'll make the payment by Tuesday 14th being today Friday 10th we are out of station so we are not able to make the payment for which Michael tells us "You dont want to make the payment tell us that directly simply don't act as if your are going to make the payment and You are not a Vip or somebody that you should get extra time" (Translating The conversation from Hindi to English) I mean is this the way to talk to a customer? I have Credit Cards of SBI, HDFC too but none in my Entire Career of 40 Years have spoken this rudely to me. I would recommend people never to go for AXIS bank Credit Cards as the Representatives have no manners how to talk with a customer. I was even fine when he told me We'll file a Case but talking Rudely, Missbehaving with a Customer is this Right? I am anyways gonna make the EMI payment on Tuesday and will clear all future EMI's too and most probably surrender / terminate the card. I in future would never want to make any transactions wid axis bank. From, Harsh Mob : [protected]

Hi my home loan id 2979608 I have got sms form axis bank on 6 June 2015 Still I am waiting for disbursement Mr vinod raut technical manager nt supporting other bank employees to clear my case I am waiting for final status form last one month No one is telling me what is the exact problem so I ll go to other bank Ashish barsagade [protected]

Hi team,

Today i got a call from the mentioned number. The guy asked if i know some one called suresh(Don't remember name exactly), whom i don't know at all. Then i asked him if he can understand english or not as he was so bad in english. He started abusing is your mom and dad from us as you are speaking everything in english and so many vulgar words. From true caller it is showing it is from axis bank. Don't you guys hire people with minimum common sense on how to talk on phone. I really felt pissed off. I need your explanation for these harassment.

Hi I would like to inform you that I have applied for pl online on last friday and Rudresh( [protected])named employee of your bank called me up to pick the documents, his colleague came and collected the document, and given me update on tuesday that my company is not listed, accepted the rule but they updated me last moment keeping me on dependent on them and then he is saying me i can make it done for you form other bank if axis is not giving. he gave his manager name- Harish-([protected]) And till now they havent given me my documents back. Been following this two guys from Tuesday.and both are not receiving my phone also. Tired of Following up your team for my documents. i cant take a risk or believe on them

Hi, My name is chandrasekhar. On 7th july at 10.28PM i filled fuel in my bike for 300 and gave debit card for swiping and he swiped and gave but amount deducted twice. Please refund my amount back to my account. Thanks, Chandrasekhar

Respected Sir, Sub.: ATM Fraud in AXIS BANK (Rs. 50, 000/- debited from account without my involvement/permission.) I, the undersigned, Tushan Bahl, working with SOPRA Pvt .ltd, holding a salary account (A/C No [protected] ) with AXIS Bank Branch: sector-62 gautam budh nagar up-201301, wants to log an FIR against the BANK regarding ATM Fraud. On 6th JULY 2015 around 11:00 PM I got five message from AXIS BANK regarding my account is being debited with INR 50, 000/- (20000/-, 5000/-, 10000/-, 10000/-, 5000/-) from my account at an ATM in PANAJI, Goa when the card was there with me in my house at new delhi. Immediately, I Called Customer Care number to file a complaint and block the ATM. He checked my account and told it was an ATM withdrawal from AXIS BANK ATM from Panjim/PANAJI. He also told me that he will not help me in any case, so I want to file an FIR and log a complain regarding this. My account is being misused because I have my CARD with me at my home in delhi, and the transaction took place at Panjim, Goa at same time. Hope you will do the needful favourably at the earliest. Thanks and regards Yours Sincerely Tushan Bahl [protected]

Sir . I soumyajit das. Customer id[protected].is a priority customers of your bank.when I went the bank to open a locker they denied and say to Me that for open a locker I have put some money for insurance policy from there. I have already two policy from them.

Good Day Sir, Blow complanit i send on customer care on 01Jul-2015 I am holding NRE A/C in your bank .I apply bank loan 17 day back on my FD. When I go to bank she is told me it will passed with in two days. Now 10days already passed .She not given any replay and I visit 5-6 time to bank .She is given me same phone nos she is not pickup . I am your old customer I deposed 24-25 Lac every year as my salary.I want to know when I get my loan Madam - Buneet & Ruchi phone no [protected] &[protected];[protected] Sukhvinder singh PHONE NO [protected] A/C no [protected] Bank 7 Phase SAS NAGAR MOHALI PUNJAB