Axis Bank Complaints & Reviews

Dear Sir, I have opened a current account in Axis Bank Ashok Marg, C-Scheme, Jaipur Branch my account no is [protected] in the name of M/S Sarthak Creations, Jaipur. when i opined current a/c bank charged from me Rs.4000/- for 0 balance and then there is no restriction to maintain minimum balance in my account. After opening my account bank start charging different different amount from my account when i talk to the bank employee they said now bank has stopped giving facility of 0 balance and refused to pay my deposit. Regarding this I have received a letter from axis bank on dated 30/03/2015 dully signed by Mr. Jitendra Pratap Singh Head- Business Banking. I am requesting you please look after into this matter and try to refund my amount. i will be highly obliged. Regards, Vinod Kumar Arun Sarthak Creations, Chaura Rasta, Jaipur-302003 Mo.:[protected]

I started a recurring deposit accnt with axis bank upper govind nagar branch in Malad East Mumbai on 15th of June which was supposed to b linked with my savings accnt for auto credit on 15th of every month as been instructed to the bank but the July month amount is not yet been credited and I hv been constantly msgng to pls chk in the system but no response as I hv shifted to overseas so can't visit the branch and it's sad on the service part I feel to close the accnt with this bank as on past also I hv the same experience. Preeti Gandhi

Sir an hour before I tried to book my train tickets using android phone on irctc official app when I filled up my axis net banking details my net connection disabled and due to which my amt ₹ 804.2 deducted from my account but my tickets not booked.
Here I have added my SMS screenshot as a proof.
Sir please solve my problem as soon as possible.
My account details are
[protected]
[protected]@gmail.com

Dear sir please actvate my account [protected] Name Laxmi chand Br code-670 I am bother due to this problem and my Debit Card is not funtioning. My adress is village- dhamaniya, Post kohka, PS & Tah : Parasia Dist- Chhindwara MP pin 480557 mob [protected] and issue me check please

Respected Sr/ madam, There are four transactions of Rs 16070/- done on my credit card by unauthorized person, he represents himself as employee of axis bank & he has already having my secured information with him. within 6 min all the 4 transaction has been completed & only once OTP has been received on my mobile. How the software of axis bank validate all the 4 transactions within six min? how my VBMC password is hacked by another person? i have never disclosed it to any one. how my secured information is made available with the person on my phone call? how bank allows frequent transactions done on different IP address with out giving alert call to me from bank? There is big security lapse on the part of bank in this case . i request you to take this complaint for enquiry . my a/c is maintained at axis bank civil lines nagpur. mobile [protected] [protected]

Respected Sr/ madam, There are four transactions of Rs 16070/- done on my credit card by unauthorized person, he represents himself as employee of axis bank & he has already having my secured information with him. within 6 min all the 4 transaction has been completed & only once OTP has been received on my mobile. How the software of axis bank validate all the 4 transactions within six min? how my VBMC password is hacked by another person? i have never disclosed it to any one. how my secured information is made available with the person on my phone call? how bank allows frequent transactions done on different IP address with out giving alert call to me from bank? There is big security lapse on the part of bank in this case . i request you to take this complaint for enquiry . my a/c is maintained at axis bank civil lines nagpur. mobile [protected] [protected]

I have been trying to activate one of my dormant account with axis bank. But it is taking a very very long time. I have done all that was being asked. But still there is no resolution. My dormant account number is [protected]. Customer id :[protected] Phone number : [protected] I have sent more than 10 emails, placed many calls, visited the branch many times. But there is still no outcome of that. I am just waiting and waiting. I have been a loyal axis bank customer for 4 years and it seems like the bank is not interested in their customers anymore. This is intolerable and very frustrating for me. I want full compensation of my waste of time and my account to be activated soon.

Respected Sir, I try to withdraw 3000/- Rs from ATM but it shows error while processing even no slip i got. suddenly i got sms from bank that the amount is deducted from my account . Now i try to call axis bank HELP LINE NUMBER but no one answering please help me A/C No. [protected] Branch - Surat katargam

I am Shanthi Murugesan I have closed my saving account [protected] at mettur in tamil nadu last 3 years ago on that day I returned my passbook, cheque book and atm credit card also. But still they r not closing account .past 2 month I recived letter and sms from axis non maintance of balance .pl close my account.

I have been provided with 2 Axis Bank Travel currency cards by my employer when I went to Onsite some 7 years ago. At the time we were informed that the card is free for usage. Now i have received an email from the Axis bank informing me that i will be charged 5 pounds every year for inactive accounts. So when I contacted the customer care for the Card account closure, they asked me to go to the nearest branch for the card closure. But when i went to the branch office, they asked me to send an email to the ID, travel.[protected]@axisbank.com as they cannot close corporate cards. But when I sent an email to this ID, they again directed me to go to the branch to close the cards. Now I don't know how I can close the cards. My email ID is [protected]@yahoo.com.

Dear Customer,

Thank you for signing up for Axis Bank Credit Cards! We have received your card application with Application ID 3456789


You can track your application status online by visiting www.axisbank.com


Assuring you of our best services.


Regards,

Axis Bank
Credit Cards

I my name is Sumit laxman Naik I have a saving account [protected] at mazgaon Mumbai branch.My saving account was forcefully closed down by the axis bank on 14 July 2015 without any intimation.when I asked the questions for same at phone banking they told it will b activated within 4-5 working days by giving return application at branch.when I go to the branch the person name sachin denied for services and rudly behaviour attitude and told me to give application for same at phone banking operator.I wanted the same account because I was given the PF application (cancel cheque and bank details) which was likely to be transferred at my till 20 July 2015.So I request u to kindly solved my problem and activated the above account as soon as possible as I facing the problem for same.If there is any charges I m ready to pay for same.

I am “Eram Fatima Asgarali Virani” one of customer in past in 2011 having a salary A/c. I got credit card on the same and was regularly making payments on it. Due to family emergences I have been abroad because of which I delayed the payment and my card got cancelled. It impacted my CIBEL as well but I understand that was my fault and irresponsibility from my family. I courtesy called Axis back as I did not wanted to just settle the card as I got that option of 10000/- however I wanted to pay that in full so that again my CIBRL goes well and I again can be a part of Axis bank customer base. Hence I was personally following up with one of your Collections supervisor and made payment of 19000/- and paid that card in full. I have the receipts as well along with me in April. Now its July and that still not has been updated nor I have received any NOC which I was promised. I been to couple to your branches but they are so lazy that they want me to call your customer service and when I call your customer service all the time either they disconnect, or your system does not work. I and been banking with ICICI since 2010 and still happy as their people speak about the brand and you guys don’t. I and also been complaining about the same to consumer forum with marking you guys an email. I hope you look into the matter and get me resolution asap. Also would appreciate if you guys can activate my card back and send me NOC. Name: Eram Fatima Virani Credit card No: [protected] Mobile no: [protected] Email ID: [protected]@gmail.com

Recently I logged into my internet banking and I saw that bank charged consolidated charge of Rs.775 and service tax Rs.102.from my account. To know what was i charged for i called mr jai from axis bank dombivili east branch, but he didnt picked my phone as he was aware of this fraudent, i tried calling him for 3days but he didnt pick my cal nor he replied to my message in which i have text him whole details, finally i reached the bank to enquire about the same. I talked to the branch manager and explained him that i was offered zero balance accont by mr. Jai from your bank, manager replied me therw is no such scheme of zero balance i will be charged for the same. Basically mr. jai axis bank employee made me fool for completing his month target. I opened current account in axis bank with a faith but now i would like to close my account with this bank god now what other charges this people will introduce to complete their target.

Hi Sir, this is Venkatesh Raju I have an account at Axis Bank My customer ID:[protected]. Recently I logged into my internet banking and I saw that bank charged consolidated charge of Rs.659.46 and service tax Rs.92.32 from my account. I really fed up and disappointed with these charges. Could tell me the reason for charging. I look forward to your response.

Good evening, At the onset I would like to thank you for all help and service by Axis bank, last couple of year and now I decide to close all my dealing with Axis bank. Because I had one bitter exprience from your Aluva branch head. He mis behave to me and I waste my time, energy because of him.

The branch of axis bank basdhara I have taken loan of 7lakh fifty thousand and I have made a limit of 12lakh then they have putt 4lakh fifty thousand in my saving account they have not putt 4lakh fifty from last one year now they are saying you have to give 60 thousand for this how i can give its a mistaka of them not my.

As on[protected] i have made a money transfer of Rs.20, 000/- through my mobile, by instant pay money has been debited from my account but the beneficiary's account has not credited.who belongs to 'state bank of india' ti have been waiting since 24hrs, but till the money has been not credited to beneficiary nor to me.i went to the nearest Axis branch told about the situation, they were just concerned about their ac's and hot seat's thats it.not worried about the customers and their satisfaction.please am requesting you to find a solution to my problem and solve as soon as possible and and better try to complete the transactions next time without any failure.

Dear concern I am sanjeet kumar my credit card card no. ...6432 .i access amount pay to credt card by cheque amt-13000/ and also auto debit Rs. 12015/ in my saving account. but till date not refund . i already send mail with proof at 11 july but not any reply from credit card department . Also request raise by telephonic by customer care but not any reply. last time disscussion with Nilam but not any genuine reply she say iave not any mail recived from your side. please acction as soon as possible. Thanks sanjeet kumar [protected]

We would like to inform your good self that we have raised an housing loan from your Chd branch in tune of Rs. 36.00Lac on 04/12/14, on secruitny of our loan statement we observed that your Bank have charged Intt. from 22/11/2014, I requested so many times to your loan branch Chandigarh for refund of interst and I have personally telephonic talk with Mr. Tushar Officer at your loan branch who disbursed our loan on 22/11/2014 for acheiving the target of housing loan and latter on cancelled the same without our concent whereas we have raised the loan on 04/12/2014 vide your draft No.035063, 035065, 035064. Sir I being a resident of Patiala I have visited so many times to your Patiala Loan Branch but no gain I have also given arequest letter on 21/05/2015, and mail to Mr. Tushar dt. 21/05/2015 and 11/06/2015 again given an reminder on 15/06/2015, I have also mail to your RM Mortgage Mr. Ashish Pawar. and Mr. Rajan Sharma.nothing has been done till date. Kindly look in to the matter personelly. With regards... Tarsem Lal Verma P/A holder of PHR[protected] #62, Urban Estate, Patiala Mobile No.[protected]