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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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R
rupinder1974
from Amritsar, Punjab
Nov 3, 2015
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Address: Kapurthala, Punjab, 144601

Sir, i visited axis bank branch on 28th oct 2015 to submit my VAT. I stood in the line for almost 45 minutes when my turn came to submit my tax your teller told me that you are standing in line for 45 minutes dont you know how to fill the form. sir neither worked in the bank nor i i am a CA. Then operation head of the bank mr atul mehta came to me and told teller not to take my VAT. instead of solving the issue he chose to refuse me the service which i am entitle to. basically he kicked me out of the bank. so i am complaining about mr atul mehta ... 1, that he refused fundamental service to customer. 2, he failed to do his job letting customer down to cover his staff member.. 3, did not consider the interest of AXIS BANK. sir i hope you will look into this matter very seriously and take the appropiate action against mr atul mehta. sir i seriously doubt that mr atul mehta is capable of running this branch and further this prestigious institution.
Axis Bank customer support has been notified about the posted complaint.
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    Priya Somi
    from Mumbai, Maharashtra
    Nov 3, 2015
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    Address: 411004
    Website: axis bank

    I Miss Priyanka Jaiwal has opened an account with Axis bank which was a Salary account. I have got an insta kit which i have used for 2 months and suddenly the card and account has been blocked. My salary was credited to that account. On asking the callcentre they had asked me to visit the branch and when i visited the branch they are saying that my account has not been activated. So if that is the case. i told them to give my money and close the account they said that they will do it and now nobody is responding properly. this is a pathetic service. so i am lodging this complaint. Kindly contact me [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      N
      namrata jha
      Nov 3, 2015
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      Address: New Delhi, Delhi, 110047
      Website: AXIS BANK

      I applied for AXIS BANK YOUNG BANKERS PROGRAM 2015 in the month of june . After clearing the interview we were suppose to submit an amount of rupees 10, 000 as caution money on the name of MANIPAL GLOBAL EDUCATION SERVICES PRIVATE LIMITED . I submitted the caution money at the Axis bank branch, MG road on 1 august 2015 . Due to some prior commitments it was not possible for me to continue with the ABYB program and on 13 august i informed this problem to rahul kumar whose email id was given to us .I was asked to wait for some time as refund will be processed once the admission process is over by next month i.e. after august .On oct 12 i received a mail from the ABYBP FACILITATION TEAM to submit my bank details for refund of caution money.On oct 13 i mailed them all my bank details. On 23 oct i mailed rahul kumar to know the status of refund of caution money but till date there is no reply from there side as to how much time it'll take in refund process . Now i just want that Axis bank refunds my caution money as soon as possible.
      Axis Bank customer support has been notified about the posted complaint.
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        M
        Murtaza Tarwadi
        from Mumbai, Maharashtra
        Nov 3, 2015
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        Address: 500015
        Website: www.axisbank.com/personal/forex/multicurrency-forex-card/contact-us.aspx

        Hi,

        I'd like to describe my harrowing experience with Multi Travel Currency Card

        Hi,

        I bought card no.[protected] on October 10th From Lakshmi Elecrtonics RP road.

        The card was not loaded with the Dollars till October 18th and I was abroad with no access to my funds that deposited with him for the exchange of $1541.

        The dealer failed to provide the balance to bank and I suffered heavily...

        Now, on October 18th I got this mail which made the card had only $400 as balance.

        ​-------- Forwarded message[protected]
        From: jeetender budhrani
        Date: Mon, Oct 19, 2015 at 6:22 PM
        Subject: Re: Murtaza Tarwadi docs forex card
        To: Murtaza Tarwadi


        u will be credited 1141, plus,

        On Sun, Oct 18, 2015 at 2:04 AM, Murtaza Tarwadi wrote:

        The balance in the card is only 400$.

        WHY???????!!! Not $1541

        Regards,

        Murtaza
        On Oct 17, 2015 14:59, "Murtaza Tarwadi" wrote:

        Yes i entered..but no avail..i SMS you web pin...plz activate and give ASAP.

        Regards,

        Murtaza
        On Oct 17, 2015 10:22, "jeetender budhrani" wrote:
        check the card status www.axisbank.com, go to personal banking multi forex card
        will ask for customer id
        enter card no
        and next box enter web pin.
        ____________________________

        Q.1 Why was the full amount not loaded by the BANK or the DEALER????

        Q.2 The card details are still not accessible from Web and nor the balance provided by call centre?

        Q.3 The card is not accepted at POS like Avis Car Rental on physical swipe machine and even in UBER the card details are not accepted???

        All this caused heavy loss as I needed to borrow funds from abroad and suffered 6% exchange rate differential. My funds were blocked in the card and the dealer that failed to load the card after 8 days of providing him the funds as evident from the email.

        Kindly look into the complaint and cancel the card and reimburse the full amount without any deductions from the $1135.28 that was balance on Oct 30th when I returned to India.


        Regards,

        Murtaza
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          S
          Sameer_qrs
          from Gurgaon, Haryana
          Nov 2, 2015
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          Hello Sir/Madam. My name is Sameer Mallik and I have salaried account with the Axis bank ltd. I am never ever happy with the bank's customer service. This time is height when I visited my home branch Malad Mumbai on 28 October. I enquired at the reception, how and where can I make DD. I was directed to the counter and then another counter and then another one. I was going round in the circle. Finally 7th or 8th counter was helpful. As I have account they did not take the cash for dd directly. I was asked to depoite in my acc n issue them a cheque to make dd. ( Is this rule by RBI that they don't make dd directly what if I had no account) I asked them what's charge but no one able answer. (Trust me) finally 200 rs was debited from my account next day. Then what's use of holding an account. Well, meanwhile (money deposited just waiting for DD) I also enquired about form 15 G. As I already carried this one a lady saw the form and askd me take xerox. I went out and made two more sets of it. I came back, filled up the form and tried to submit but all of sudden another lady rejected the form saying we don't take 15 G.. Whaaatttt???? Was she drunk or first lady?? I went to the manager and explained him that I was advised to submit form 15 G to save tds from the PF amount (more than 1 lakh) Manager agreed to it and asked me sumit the form at the same desk. New story arrives, a lady told me she won't accept the form which I had so she gave me different one ( Both are same) If that was the case, why the freak I was not told by a lady before sending me to make xerox copies..?? Why the hell I was not informed by the another ugly girl who sent me to the Manager's desk.. ?? Was the manager blind?? No he was not!!! I was called after 1 hour saying my dd is ready. While signing the register I just gave a glance on dd to make sure everything would b ok and then...Nightmare!!! I completely gave up of living in this world. It was mis spelt as solions instead of solutions. I didn't understand whom the hell illetrate people I m paying from my account. It took another 1 hour to rectify the spelling error. None of the staffs were able to gave first time resolution. Spent 2 hours of my life to make just a dd!!! And a lots of mis information.regarding 15 G form. I was robbed by the bank because they did not inform the charge of DD. Check out cctv footage from 12:30 to 2:30 on 28th Oct'2015. Before I close my account (no doubt at all ) I want composation for wasting my time, misinformed and theft my own money as well as an apology email from the bank to [protected]@rediffmail.com Regards, Mo. Sameer Mallik
          Nov 05, 2015
          Updated by Sameer_qrs
          Awaiting for the response.
          Jun 20, 2017
          Updated by Sameer_qrs
          Any update, its been ages here. No reply from Axis bank
          Nov 10, 2017
          Updated by Sameer_qrs
          Any update sir.. ?
          Awaiting for the resolution.
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            V
            Vishal Nahar
            Nov 2, 2015
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            Resolved

            Address: 560006
            Website: Axis Bank

            Hi i have Applied an Personal loan with Axis Bank, For amount of Rs 4, 00, 000/- with balance Transfer facilities from current icici bank. for lower interest on Axis. Plus an Top up of 1.5 Lakh, the documents were collected some 20 days from today 02/11/2015, Today I have received the message from sales Executive saying that it has been declined with low credit score of 215 minimum requirement is 264, Now question what is this score related i checked the Cibil score which was 765, there Are no Cheque bounces in the current personal loan from icici bank i use only one CC which the Payments are prompt with no bounces, the executive has collected the documents and cheques for the same yesterday saying that the loan has been approved and the balance transfer will be done today, However Now they have told its rejected. Now this has caused a lot of agony of giving all the documents and waiting for an update for 22 days the delay has caused an mental harassment as all the plans went up for an toss, Plus the cheques are still with them I need an compensation for loss time and loss of personal embarrassment which has caused an agony.
            Aug 6, 2021
            Complaint marked as Resolved 
            Dear Customer,

            CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: http://bit.ly/1xsT90b.

            Regards,
            CIBIL Consumer Services
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              M
              Mahesh Garje
              from Mumbai, Maharashtra
              Oct 31, 2015
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              Address: 400705
              Website: axixbank

              I have salary account with Axix bank. without any prior information or details they have deducted Rs.393 from my account.Bank is doing hidden marketing and making customers fool. they never send any such mail or SMS regarding money deduction.I am going to close my AXIX account soon.
              Axis Bank customer support has been notified about the posted complaint.
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                B
                brajesh kushwaha 1
                from Mumbai, Maharashtra
                Oct 31, 2015
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                Regarding exit clearance

                Address: Mumbai City, Maharashtra, 400705
                Website: www.axisbank.com/WebForms/grievance-redressal

                Dear Sir/Madam,


                I Brajesh Kushwaha was employed in your esteem organization from-30th Jan 2009 to 28th June 2010 at Nerul branch under the team of Kalpesh Raut (Branch Head).But my salary account has been freeze stating reason not served the given notice period. But the fact is i had submitted my resignation on 28th June 2010.And was ready to serve the notice period. But as per Mr.Kalpesh’s instruction i changed...
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                KALIMUTHU180691
                from Delhi, Delhi
                Oct 30, 2015
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                Address: Chennai, Tamil Nadu, 600089
                Website: www.axisbank.com

                I have used Axis Credit Card [protected] from last two year and i have paid the due on timely and based on my payments they have encased the credit limit two times. Last 6 month before they have offered the 5 lakhs loan based on the credit card usage without verification of any documents and they have approved only based on phone call. Monthly Due is Rs. 15500 ( I have already paying Rs. 20000 EMI) . Three months brefore my father met an accident and finally he was death before 1 month. Due to this Personal Family problem i could not able to make the Credit card due on timely . Their collection agecny one person continoulsy called to me ask to make the payment . Finally i have arranged Rs. 40000 from my know sources and made the payment . That time he assured i will help for settlement . But after payment he was silent next one months. Now again he called to me and block mailed like " i[censored] will not make payment and i will complaint to your company ". Please note that i need some time to make the payment and i will difinetly settle the all amount once i got the amount ( i have planned to sell my land) . But theoer collection person continoulsy calling and use unwanted words. Please help me, Note : The loan was provided to me without any documents verification even when i paying monthly EMI 20000 (My salary 25000 only). Please help
                i know very well about the unsecured loan terms and condition .. Till date i have not received any documents pertains to this Credit Card Loan. As per RBI rules that the bank has to be declared :Non Performing Asset NPA)" if the borrower not paid the installments last 90 days".. But in my cause they are not declared the NAP instead this one they have constinously charged the interest for interest ..Please help me from big trouble.. Due to unwanted interest only disturbed me and not given willness to make the payment.
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                  D
                  Durgesh chouksey
                  Oct 29, 2015
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                  Resolved

                  Address: Indore, Madhya Pradesh, 452010
                  Website: www.axisbank.com

                  Axis bank is not bank it's an joke. I wanted to say many abusing words against bank. I totally frustrated. They are testing customer patience. They are playing with customers.. axis bank is worst and worst bank. No one will understand your problem in this bank. I have axis bank multi currency card On 1st of October i made one transaction of rupees 72000inr (4000aed) from dubai. They deducted my amount but I didn't get the money from atm. I am student here and this amount was very important for me from 28 days i am explaining my problem but they are not understanding. Then today i get one more mail again they are asking for 47 more days. Fully worst bank. I will never use again this bank atm and all.
                  Feb 16, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
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                    Parimal Sinha
                    from Bengaluru, Karnataka
                    Oct 29, 2015
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                    Address: Bangalore, Karnataka, 540048

                    Hi, Today i got a call from [protected]. They informed that they are calling from axisbank and want to know the contact number of some third person who has taken loan from them. I dont know how they got my number. While giving that person the loan no one verified from me. Though i knew the person I refused to give because i wasn't sure that the call is from axis bank only.
                    I disconnected the call many times, but the lady kept on calling . and finally she told in her rough voice " number nai dena to paise de do"(if cannot give number then pay on his behalf). i was literally irritated by the way she talked to me and the rudeness she showed. I want to make a complaint against her. Is there any way i can proceed here. I never expected such kind of gesture from axis bank, i am a salary account holder in axisbank from last 3 years but never got any such rude call from them, but today i am highly pissed off. I am going to close my salary account there and will go for some other reputed bank who has some polite employees.

                    Need some suggestions on how to proceed further with the complain as i have only the phone number and the voice recordings.

                    P.S. If not here i'll surely register an fir against axis bank for mental harasment using the number she called from. I have all the recordings on my phone.
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                      KishoreKumarM
                      from Bengaluru, Karnataka
                      Oct 29, 2015
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                      Address: 560048

                      I Murahari Kishore Kumar, holding axis bank account my CRN No:[protected]... please release the fund credited from axis direct as I was not able to withdraw...I do not know why you keep in hold...i do not have debit balances pending in my account.
                      Axis Bank customer support has been notified about the posted complaint.
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                        maau26
                        from Mumbai, Maharashtra
                        Oct 26, 2015
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                        Address: 411028

                        Dear Sir,
                        As per subject, i did credited wrong account NEFT by net banking Rs 135000/-
                        So i was complaint to concern bank is Axis Bank..They have hold payment And i was complaint in my bank, My account holding bank is Canara bank, Hadapsar, Pune-28 Canara Bank Manager can not process for revert payment in my account. Bank manager told me this transaction done by your account, We can not help you..
                        Sir, Kindly help me for this payment revert process.
                        Thanking You
                        Mr Santosh Bhojane
                        [protected]
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                          Aashutosh Tripathi
                          from Delhi, Delhi
                          Oct 24, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          I am facing problem regarding Demat Account, this demat account opened without my permission and also deduct money to my account. I raised complaint regarding my issue to customer care but you doesn't given me proper solution. Kindly close my Demat Account ASAP and revert back money also.
                          Axis Bank customer support has been notified about the posted complaint.
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                            Pranshu1701
                            from Bengaluru, Karnataka
                            Oct 24, 2015
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                            Address: Bangalore, Karnataka, 560068
                            Website: www.axisbank.com

                            I have a Salary account in Axis Bank, in HSR Branch, Bangalore. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account which automatically get linked when you are opening your account. I am going to close the account asap. I request Indian Complaint register form to take necessary action if possible.
                            Axis Bank customer support has been notified about the posted complaint.
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                              sanjeev4ever
                              from Delhi, Delhi
                              Oct 22, 2015
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                              Address: 110077
                              Website: www.axisbank.com

                              I am Dhaneshwar Singh, I have recently opened a pension account in Axis Bank, my account number is [protected] At the time of opening they said it is a zero balance account though it is a pension account. but now the Bank is deducting Rs. 250 every month for not maintaining the minimum balance. I have made my representation to the bank branch manager three times by visiting the branch itself and the manager assured me every time that the money will not deduct from next month and he also assured me that the deducted money will be refunded in your account. The solution for this matter would only be the refund of the deducted amount.
                              Axis Bank customer support has been notified about the posted complaint.
                              Oct 22, 2015
                              Updated by sanjeev4ever
                              The Branch is AXIS Bank PALAM
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                                Raja Chinnappa
                                from Mumbai, Maharashtra
                                Oct 22, 2015
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                                Address: 600100
                                Website: atm machine problem

                                My name is raja.my ATM card is SBI.19/10/2015 around 4 to 6 .I use my atm card to take money from axis ATM machine on 400 rupees .but money not come and also receipt. machine show signal lost and intended something.now 400 rupees debit my account but I am not received money.plz try to return my money..
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Darshana Shinde
                                  from Mumbai, Maharashtra
                                  Oct 21, 2015
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                                  Address: Surat, Gujarat
                                  Website: charges

                                  Hi Thanks for co operating me. i have received a call from Axis Bank Complaint centre from +91 [protected] but that person is asking me all details of my debit card even he ask me for CVV number too but why they people need that number & he has taken from Me that number. because of some error the process is not completed then he ask me for other card details for transfer the amount. I have already given him all details of my card. i m affraid about missuse of my account. please suggest me some other way for transfer the amount. Thanks & regards Darshana Shinde
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Darshana Shinde
                                    from Mumbai, Maharashtra
                                    Oct 21, 2015
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                                    Address: Surat, Gujarat
                                    Website: Complaint against Axis Bank

                                    Myself Darshana Shinde. I have salary account with Axis Bank.a/c no is [protected]. Axis bank deducted 2300 Rs in my salary a/c as consolidated charges. no any msg or mail received from bank for related to that. i have call to customer care no they said it is a consolidated charges. they had never inform me like that charges. so pls help me getting reverse my amount. Thanks & regards Darshana Shinde [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Tepuram
                                      from Delhi, Delhi
                                      Oct 20, 2015
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                                      Address: Jorhat, Assam, 785001

                                      Sir/Madam I am Sri Trailokya Bordoloi, retired executive of Oil India Ltd, used to make monthly payment through online such as Airtel, BSNL, Tatasky etc. This time on 3rd October 2015, I tried to make payment Airtel mobile payment of Rs 494.14 through online from my Axis Bank A/c No [protected], Branch Jorhat, Assam. During first time, the transaction denied, then I tried second time, it is OK. But when I check my A/C it is fount that the amount deducted twice from account. Till date no refund has been made. On the same day Airtel confirmed receipt payment of Rs 494.14 against their bill. Kindly look into the matter and redress. Trailokya Bordoloi Jorhat, 785001 Parijat Nagar, Club Road
                                      The above information is sufficient to deal with my complaint.


                                      Trailokya Bordoloi
                                      Jorhat
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