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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 546

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C
CHANDAN4782
from Netarhat, Jharkhand
Aug 5, 2015
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Address: Shahdol, Madhya Pradesh

Sameeksha garg is an axis bank employee at the shahdol (m.P) branch and axis bank appointed and pay to her help & work for customer but she is very very rudly lady and i want that axis bank take action for that lady she is not able to appoint for any kind of banking work . My contact no is [protected]
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    Savitri Gautam
    from Delhi, Delhi
    Aug 3, 2015
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    Address: Bharatpur, Rajasthan

    Respected sir / madam

    My a / c no [protected] is your bharatpur branch my atm card is lost for last month so plz re - issue my new atm card & sent it to my postal address
    Thank & regards
    Name sharad gautam
    F / name mahaveer gautam
    Address shyam nagar colony behind central school bharatpur rajasthan 321001
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Shabber Ahmad
      from Chennai, Tamil Nadu
      Aug 3, 2015
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      Address: Bangalore, Karnataka

      I did a Cash withdrawal from Axis Bank ATM located at Munnekolala Main Road, but the Cash was not dispensed and amount got deducted from my account which hasn't been reversed yet. Transaction Amount: Rs 1500 Transaction Summary: EAW-[protected]-AECN3000-BANGALORE Cheque/Ref. no : 7879
      Axis Bank customer support has been notified about the posted complaint.
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        manzoorilahi
        from Chennai, Tamil Nadu
        Jul 31, 2015
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        Address: Chennai, Tamil Nadu

        Hello i am manzoor elahi and an customer of axis bank from the past five years. I have a problem of not receiving any email statement to my registered mail id. Please help
        Manzoor elahi n
        Account no :[protected], mobile no : +91 - [protected], axis bank, puruasaiwalkam, chennai
        Axis Bank customer support has been notified about the posted complaint.
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          D
          D.DESHAKUMAR
          from Delhi, Delhi
          Jul 29, 2015
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          Address: Chennai, Tamil Nadu

          TILL NOW NO ACTION Axis bank pallavaram staff is mannerless! I have a current account in pallavaram branch axis bank i have this account for more than 7 years i gave my pan card xerox but till now its not activated and i am not getting message alerts too... I spoke to customer care axis bank they never took my query and told me to visit branch...6 7 times i visited axis bank pallavaram branch i met anantha narayanan who is not capable for his designation when ever i met he will speak like an illiterate and he knows no manners to answer my query...He will not respond any1 and he behave like an ias doing favour for us he never ever botherd(1s i recorded his behaviour in my mobile can sent to head office if needed)to update my pan and he insit me to call customer care...And customer care will tell me to visit branch...Even an un reputed banks doing job properly i wasted my 7 years transaction in this branch i am so fed up... Current account: name : miss u no.[protected] mob. [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            S
            subodh kandpal
            from Gurgaon, Haryana
            Jul 29, 2015
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            Address: Gurgaon, Haryana

            this is second time in a month i recharged my mobile with mobile banking...but did'nt get balance..and still debited 160 from my account...got msg will get within 4 working days...but its been a 5 days..plz give my balance back or i'll complaint further ...which is necessary...first time i got back my balance...but did'nt get this time..so kindly do some
            Axis Bank customer support has been notified about the posted complaint.
            Jul 29, 2015
            Updated by subodh kandpal
            how many times i have to complaint for this...this issue should be resolved...plz save our and your time in future..just be responsible for your side of work..
            And one more thing how many times i have to complaint for the same issue..plz do need ful
            here is a screen shot
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              niks7500
              from Sambalpur, Odisha
              Jul 28, 2015
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              Address: East Singhbhum, Jharkhand

              I had never expected axis bank employees to behave in such a way. A particular desk is allotted in every branch of axis bank for updating the passbook. I went to the Sakchi branch of the bank in jamshedpur to get the passbooks updated. The bank employee sitting there was doing some other work at the passbook desk. On giving him the pass books he very rudely told me to keep the passbook and come back after some time. As it was already 3:10 pm(bank closes at 3:30pm) so i asked him how much exact time it would take, speaking even more rudely he said that it would take 20-25min. I sat there and waited for him to finish his work but to my shock he was just doing some of his own work on the computer and wasn't in a hurry at all to update my pass book and lemme go. Feeling very insulted after sitting there for about 15-20 min I had no other option but to leave the bank without getting the passbooks updated. Really disappointed by this behavior of the employee.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                shwethakr
                from Mumbai, Maharashtra
                Jul 28, 2015
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                Address: Bangalore, Karnataka

                I had some an emergency and applied for PL in axis bank on 23rd July for 80000 as i had salary account there i thought it will be easier to process.. some executive called me and told he will collect the documents. morning 9 o clock he called me and told he will come at 11. till 1 o clock he dint turned up. again called to customer care they arranged for some other executive he came and collected the document on 24rth July. I told them clearly that i want money by Tuesday then only take the request otherwise i will look for other options. executive told they will process it and i will get it by Tuesday. executive messaged me on Saturday i.e 24rth July saying he has logged the request but he dint send me any application id or any acknowledgement to track the PL status.Monday I call more than 3 Axis Bank executives including Manager just to Check the status of the PL but nobody answered the call.. If they are not able to process it on time I can arrange it from somewhere else as I had emergency . but whole day i was calling customer care, mailing PL department i dint get any response. even they called to reference number which i had given. they had assured me to process the PL by tuesday and tuesday morning by 12 o clock axis bank executives are calling me for some documents which they had forgot to take that day. I request you to take a serious action as these people are screwing our life. If they cant help their own customers and they are not capable of doing their job properly they should not be in this business.I request you take a serious action as i have suffered a lot from these people. Thank you for your consideration.
                Axis Bank customer support has been notified about the posted complaint.
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                  G
                  gbkr
                  from Warangal, Telangana
                  Jul 28, 2015
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                  i am mentioning the service request numbers for your reference refer them. 1, SR number 16134608 date 9 July 2015, 2, SR Number 16312157 date 17 July 2015 3, SR Number 16415906 date 24 July 2015 The executive said they will resolve and raise it to the highest authority but i wonder if Axis authority takes almost a month to react . i heard Axis is one of the best banking services but this indecent showed how worst they are. I am yet to receive a call back, everytime i have to call back them and ask for the update . worst customer service. Now lets see if they react on this post or not . if not my next step would be filling a personal suite against them. SR Nagar Branch guys if am not getting resolution get ready to face the consequences . Thanks ! Bala
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                    Debismita Sethy
                    from Bangalore, Karnataka
                    Jul 28, 2015
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                    Address: Bangalore, Karnataka

                    Hi, I have applied for a PL in Axis Bank, Jayanagar branch, Bangalore on 20th July. As i need the amount asap for some urgent purpose i applied it in AXIS. they promised me to process in 4-5 business days. till now it shows under process though i have gone through all the verifications several times. Application Id - 3180201 (Below is the status) Your application id 3180201 is under process. For any further queries, you may contact : BANGALORE RAC at[protected] . When called Bangalore RAC, they don/t have enough info to provide why its getting delayed. Please help. Thanks, Debismita
                    Axis Bank customer support has been notified about the posted complaint.
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                      H
                      hnpatel.lic
                      Jul 26, 2015
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                      Address: Ahmedabad, Gujarat

                      Dear sir, I having a credit card of axis bank.I do regular payment to it.but one of case it is not provide me my claim and complain no is 11162195&N09904171.if it is revert property then I will do pay payment of outstanding. It is not pay to me interest and penalty but it is demand to me for same regarding its outstanding So please call me sir for more information about it
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                        subodh kandpal
                        from Gurgaon, Haryana
                        Jul 25, 2015
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                        Address: Gurgaon, Haryana

                        Hi sir I recharged my vodafone no. from axis bank mobile app dated[protected] but i did'nt get balance on my mobile still160rs debited frm my account.so kindly ask you to refund my money...i talked to vodafone care, they told me that you will get your money back.so i am waitng. Thanks & regards
                        Axis Bank customer support has been notified about the posted complaint.
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                          santosh s r
                          from Chennai, Tamil Nadu
                          Jul 24, 2015
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                          Address: Chennai, Tamil Nadu

                          i've been a customer with axis bank for the past 4+ years, now i'm staying in foreign country. i wanted to try Axis bank home loan to buy a Home back in India. i was trying to reach some one who can answer my questions. 1. i tried to call their international call center, looks like they don't support Home loan and i was given [protected]@axisbank.com email as contact. 2. when i emailed requesting details of home loan, they said they cannot call me on overseas and need an Indian number. ans also i was given a list of questions to be answered (Copy & Paste text that they use for all loan requests). i replied to those questions as well. 3. after i gave my indian representative number, they called her and asked more questions that she cannot answer. Since i'm the once who is buying loan and i want to speak to them, i bought an Indian mobile number with Call forwarding option. so if they call on that number it would re-direct to my cell number and i can speak to them in person. 4. when i gave my india number, i got a email response that you can only buy property in india ??????? GROW UP. i'm asking loan to buy property in india only. is this related to my question. and i was asked to provide an "iorder", , , what is an iorder????????? 5. after this terrible experience with the loan department, i asked them to close my Loan application. again i'm getting the same (Copy and paste) questionnaire for second time. do you guys keep track of all email communication with your customers??? or do you read all the communications before replying to them
                          Axis Bank customer support has been notified about the posted complaint.
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                            rohithkplm
                            from Bengaluru, Karnataka
                            Jul 24, 2015
                            Resolved
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                            Resolved

                            My cousin brother had taken a loan from FEDERAL BANK, sulthan bathery branch, kerala in 2013.for this loan he doesn't have any dues .Now he has applied for another agricultural loan from AXIS BANK.when he checked with the manager of axis bank branch he told him that for your CIBIL account they are Filed a suite and you are not able to take the loan with this error.what is this CIBIL error they are getting.how it happened .He doesn't have any other loan dues in any other branches.intially i thought it was a software mistake.but yet they have not sort out this issue.waiting for the response please help me.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

                            In case you don't have a copy of your CIBIL report, you can purchase the same on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

                            Regards,
                            CIBIL Consumer Services
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                              girirajvyas2
                              from Mumbai, Maharashtra
                              Jul 23, 2015
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                              Axis bank member open my account & told me that we will give you personal loan but they wasted my time & told me that you are not eligible.Then I decided to close my account.I filled up the closing account form.After 2 days telecaller called me that dont close your account we will forward your request to loan dept.Again i got a call and he arrogantly told me that your company is not listed. Yes i know that there are some banks conditions but if one employee know that bank cannot give loan then why other wasting my time. I applied to so many banks but every bank saying me different reason and rejecting my application. pls help me.
                              Axis Bank customer support has been notified about the posted complaint.
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                                jitu g parmar
                                from Dwarka, Gujarat
                                Jul 23, 2015
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                                Address: Ahmedabad, Gujarat

                                I got email include you are selected in maruti suzuki company confirmation letter on 16 / 12 / 2014

                                After that i paid rs. 5000 account details are;
                                Axis bank shine globel a / c no; [protected]
                                Ifsc code utib0000748

                                After that asked me about joining date i told 8 / 6 / 2015
                                And they send me appointment letter
                                Axis Bank customer support has been notified about the posted complaint.
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                                  jitu g parmar
                                  from Dwarka, Gujarat
                                  Jul 23, 2015
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                                  Address: Ahmedabad, Gujarat

                                  First from sshine globel i got confirmation letter on dec16 2014 then inform me all information & tell me about payment process they send me account number and told me send rs.5000 after that i send this amount to and ask me about joining date i told joining date 18/6/2015 bank detail;axis bank shine globel a/c no;[protected] ifsc code utib0000748
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Manjit Singh Rathour
                                    Jul 23, 2015
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                                    Dear sir Mera name manjit singh hai mera address Patiala punjab phone number [protected] hai sir meny FD karwany k liye M/s axis bank ldt sirhindroad Patiala k ek Agent ko jis ka name mandeep singh hai aur agent code 435120 hai ko 30.000 rupees diye thy par us ny mera pasa kamission bnany ky liye Fd ki jgha max life insurance mein lga diya aur na hi policy k bary mein mujay koi information di gai hai aur ab har saal 20.000 aur kist barny ko bol rahy hai jo k mere pass nahi hai sir mein chahta hu k mera passa wapis ho jaye mere max life insurance policy ka id number hai[protected] sir us ny insurance mein kisi aur ka phone number [protected] jo k mera nahi hai dal kar investigation karwa di please help me and refund my money
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Jul 26, 2015
                                    Updated by Manjit Singh Rathour
                                    Please help me
                                    Please give me solution my problem
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                                      sandeep jena
                                      from Pune, Maharashtra
                                      Jul 23, 2015
                                      Resolved
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                                      Resolved

                                      Complaint - write off status after full payment

                                      Address: Pune, Maharashtra

                                      I was having a AXIS BANK credit card No. [protected] which i closed on 2006. Suddenly i came to know that there is some outstanding on cibil report on 2013 while taking car loan. After arguments with axis customer care i made the full payment in cash deposit at branch. Kindly request you to take appropriate action against axis bank. Enclosed ; statement with payment receipt. sandeep jena Mob [protected]...
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                                      ayanranjan
                                      Jul 22, 2015
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                                      Address: Kolkata, West Bengal

                                      sir, My name is Ayan Ranjan Ghosh loan a/c no PPR[protected] .previous RS400000/-loan already closed 16.7.2015 iknow by massege.Top up loan sanctioned RS490000/- but till date disburse amount not received by your end.Mr gaurv das, said the amount already disburse 17.7.2015 through neft of my S.B. I account. I already sent my bank passbook uptodate copy by mail MR.gaurav das mail id. ialso complain this matter MR S.Kundu team manager personal loan department. please solve this matter urgently and oblige. Thanking you . Ayan Ranjan Ghosh.
                                      Axis Bank customer support has been notified about the posted complaint.
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