Axis Bank Complaints & Reviews

TILL NOW NO ACTION Axis bank pallavaram staff is mannerless! I have a current account in pallavaram branch axis bank i have this account for more than 7 years i gave my pan card xerox but till now its not activated and i am not getting message alerts too... I spoke to customer care axis bank they never took my query and told me to visit branch...6 7 times i visited axis bank pallavaram branch i met anantha narayanan who is not capable for his designation when ever i met he will speak like an illiterate and he knows no manners to answer my query...He will not respond any1 and he behave like an ias doing favour for us he never ever botherd(1s i recorded his behaviour in my mobile can sent to head office if needed)to update my pan and he insit me to call customer care...And customer care will tell me to visit branch...Even an un reputed banks doing job properly i wasted my 7 years transaction in this branch i am so fed up... Current account: name : miss u no.[protected] mob. [protected]

this is second time in a month i recharged my mobile with mobile banking...but did'nt get balance..and still debited 160 from my account...got msg will get within 4 working days...but its been a 5 days..plz give my balance back or i'll complaint further ...which is necessary...first time i got back my balance...but did'nt get this time..so kindly do some

I had never expected axis bank employees to behave in such a way. A particular desk is allotted in every branch of axis bank for updating the passbook. I went to the Sakchi branch of the bank in jamshedpur to get the passbooks updated. The bank employee sitting there was doing some other work at the passbook desk. On giving him the pass books he very rudely told me to keep the passbook and come back after some time. As it was already 3:10 pm(bank closes at 3:30pm) so i asked him how much exact time it would take, speaking even more rudely he said that it would take 20-25min. I sat there and waited for him to finish his work but to my shock he was just doing some of his own work on the computer and wasn't in a hurry at all to update my pass book and lemme go. Feeling very insulted after sitting there for about 15-20 min I had no other option but to leave the bank without getting the passbooks updated. Really disappointed by this behavior of the employee.

I had some an emergency and applied for PL in axis bank on 23rd July for 80000 as i had salary account there i thought it will be easier to process.. some executive called me and told he will collect the documents. morning 9 o clock he called me and told he will come at 11. till 1 o clock he dint turned up. again called to customer care they arranged for some other executive he came and collected the document on 24rth July. I told them clearly that i want money by Tuesday then only take the request otherwise i will look for other options. executive told they will process it and i will get it by Tuesday. executive messaged me on Saturday i.e 24rth July saying he has logged the request but he dint send me any application id or any acknowledgement to track the PL status.Monday I call more than 3 Axis Bank executives including Manager just to Check the status of the PL but nobody answered the call.. If they are not able to process it on time I can arrange it from somewhere else as I had emergency . but whole day i was calling customer care, mailing PL department i dint get any response. even they called to reference number which i had given. they had assured me to process the PL by tuesday and tuesday morning by 12 o clock axis bank executives are calling me for some documents which they had forgot to take that day. I request you to take a serious action as these people are screwing our life. If they cant help their own customers and they are not capable of doing their job properly they should not be in this business.I request you take a serious action as i have suffered a lot from these people. Thank you for your consideration.

i am mentioning the service request numbers for your reference refer them. 1, SR number 16134608 date 9 July 2015, 2, SR Number 16312157 date 17 July 2015 3, SR Number 16415906 date 24 July 2015 The executive said they will resolve and raise it to the highest authority but i wonder if Axis authority takes almost a month to react . i heard Axis is one of the best banking services but this indecent showed how worst they are. I am yet to receive a call back, everytime i have to call back them and ask for the update . worst customer service. Now lets see if they react on this post or not . if not my next step would be filling a personal suite against them. SR Nagar Branch guys if am not getting resolution get ready to face the consequences . Thanks ! Bala

Hi, I have applied for a PL in Axis Bank, Jayanagar branch, Bangalore on 20th July. As i need the amount asap for some urgent purpose i applied it in AXIS. they promised me to process in 4-5 business days. till now it shows under process though i have gone through all the verifications several times. Application Id - 3180201 (Below is the status) Your application id 3180201 is under process. For any further queries, you may contact : BANGALORE RAC at[protected] . When called Bangalore RAC, they don/t have enough info to provide why its getting delayed. Please help. Thanks, Debismita

Dear sir, I having a credit card of axis bank.I do regular payment to it.but one of case it is not provide me my claim and complain no is 11162195&N09904171.if it is revert property then I will do pay payment of outstanding. It is not pay to me interest and penalty but it is demand to me for same regarding its outstanding So please call me sir for more information about it

Hi sir I recharged my vodafone no. from axis bank mobile app dated[protected] but i did'nt get balance on my mobile still160rs debited frm my account.so kindly ask you to refund my money...i talked to vodafone care, they told me that you will get your money back.so i am waitng. Thanks & regards

i've been a customer with axis bank for the past 4+ years, now i'm staying in foreign country. i wanted to try Axis bank home loan to buy a Home back in India. i was trying to reach some one who can answer my questions. 1. i tried to call their international call center, looks like they don't support Home loan and i was given [protected]@axisbank.com email as contact. 2. when i emailed requesting details of home loan, they said they cannot call me on overseas and need an Indian number. ans also i was given a list of questions to be answered (Copy & Paste text that they use for all loan requests). i replied to those questions as well. 3. after i gave my indian representative number, they called her and asked more questions that she cannot answer. Since i'm the once who is buying loan and i want to speak to them, i bought an Indian mobile number with Call forwarding option. so if they call on that number it would re-direct to my cell number and i can speak to them in person. 4. when i gave my india number, i got a email response that you can only buy property in india ??????? GROW UP. i'm asking loan to buy property in india only. is this related to my question. and i was asked to provide an "iorder", , , what is an iorder????????? 5. after this terrible experience with the loan department, i asked them to close my Loan application. again i'm getting the same (Copy and paste) questionnaire for second time. do you guys keep track of all email communication with your customers??? or do you read all the communications before replying to them

My cousin brother had taken a loan from FEDERAL BANK, sulthan bathery branch, kerala in 2013.for this loan he doesn't have any dues .Now he has applied for another agricultural loan from AXIS BANK.when he checked with the manager of axis bank branch he told him that for your CIBIL account they are Filed a suite and you are not able to take the loan with this error.what is this CIBIL error they are getting.how it happened .He doesn't have any other loan dues in any other branches.intially i thought it was a software mistake.but yet they have not sort out this issue.waiting for the response please help me.

Axis bank member open my account & told me that we will give you personal loan but they wasted my time & told me that you are not eligible.Then I decided to close my account.I filled up the closing account form.After 2 days telecaller called me that dont close your account we will forward your request to loan dept.Again i got a call and he arrogantly told me that your company is not listed. Yes i know that there are some banks conditions but if one employee know that bank cannot give loan then why other wasting my time. I applied to so many banks but every bank saying me different reason and rejecting my application. pls help me.

I got email include you are selected in maruti suzuki company confirmation letter on 16 / 12 / 2014

After that i paid rs. 5000 account details are;
Axis bank shine globel a / c no; [protected]
Ifsc code utib0000748

After that asked me about joining date i told 8 / 6 / 2015
And they send me appointment letter

First from sshine globel i got confirmation letter on dec16 2014 then inform me all information & tell me about payment process they send me account number and told me send rs.5000 after that i send this amount to and ask me about joining date i told joining date 18/6/2015 bank detail;axis bank shine globel a/c no;[protected] ifsc code utib0000748

Dear sir Mera name manjit singh hai mera address Patiala punjab phone number [protected] hai sir meny FD karwany k liye M/s axis bank ldt sirhindroad Patiala k ek Agent ko jis ka name mandeep singh hai aur agent code 435120 hai ko 30.000 rupees diye thy par us ny mera pasa kamission bnany ky liye Fd ki jgha max life insurance mein lga diya aur na hi policy k bary mein mujay koi information di gai hai aur ab har saal 20.000 aur kist barny ko bol rahy hai jo k mere pass nahi hai sir mein chahta hu k mera passa wapis ho jaye mere max life insurance policy ka id number hai[protected] sir us ny insurance mein kisi aur ka phone number [protected] jo k mera nahi hai dal kar investigation karwa di please help me and refund my money

I was having a AXIS BANK credit card No. [protected] which i closed on 2006. Suddenly i came to know that there is some outstanding on cibil report on 2013 while taking car loan. After arguments with axis customer care i made the full payment in cash deposit at branch. Kindly request you to take appropriate action against axis bank. Enclosed ; statement with payment receipt. sandeep jena Mob [protected]...

sir, My name is Ayan Ranjan Ghosh loan a/c no PPR[protected] .previous RS400000/-loan already closed 16.7.2015 iknow by massege.Top up loan sanctioned RS490000/- but till date disburse amount not received by your end.Mr gaurv das, said the amount already disburse 17.7.2015 through neft of my S.B. I account. I already sent my bank passbook uptodate copy by mail MR.gaurav das mail id. ialso complain this matter MR S.Kundu team manager personal loan department. please solve this matter urgently and oblige. Thanking you . Ayan Ranjan Ghosh.

My name is Ayan ranjan Ghosh loan Acno PPR[protected], till date 22.7.2015 i am not received disburse amount but Mr s kundu manager, gaurav das say already disburse lamount on17.7.2015 .lam already sent uptodate bank statement by mail but they are not response today 9.42pm pleasolve this matter and oblige . Thanking you . Ayan ranjan Ghosh

I am using Axis bank credit card from last 3 years in june month 2015 I got bill 7073 then I paid 7200 on 04-July-2015 with my icici bank account cheque ( cheque no:542972) amount debited from my account but it is not reflected in axis bank credit card statement. Still Axis bank asking to pay the amounts. After communicating so many times they are not responding.I have all email proofs.

Dear concerned, Loan App id : 3165832 Name : Somnath Sahoo Plz take time to go through the email trail. The Personal Loan department at Saltlake sector-5, West Bengal rjected my application for personal loan due to my civil score being "ZERO". Many times i tries to explain to them that this is the first time iam applying for a loan then my civil score should be "ZERO" but they didnot care & due to this iam still in a big problem.The loan was applied on 13.07.2015 & rejected on 16.07.2015. Is there any such rule that a new fresh customer with a axisting salary account for 3 years cannot apply for a loan ??? Sir, please understand that the email sent to so many people, including but has failed to generate any positive response from Axis Bank. I understand that AXIS Bank only provides services as per account balance / sum as per salary slip. I request that a Senior Level Person be deputed for the case to find out why if iam really not eligible for a personal loan. Also, I would request you to please keep me in loop for the entire process to let me understand why and how the process is being taken forward. I m really worried about my future with Axis bank ( Please understand that this was the first account opened at the start of my career and such a response from Axis bank might make me think twice before doing any further business with this account). Please understand in this time of recession, my time at office hours is also spent in personal matters... below mentioned are the mail communication with Axis Bank since last week; [protected][protected][protected][protected][protected][protected]- nodal.[protected]@axisbank.com Jul 10 (12 days ago) to me Dear Mr. Sahoo, Further to your appended email, we have requested our officials to contact you for your loan requirement. They would revert to you in the matter in 2 working days. We thank you for your interest in our products and services. Regards, Chandrika Dandekar Senior Manager - Customer Service Department (Escalated Complaints) Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 Ph No :[protected] / 3278 From:Somnath Sahoo[[protected]@gmail.com] Sent:7/10/2015 2:22:37 PM To:prioritybankingkol.[protected]@axisbank.com, [protected]@axisbank.com, shikha.[protected]@axisbank.com, customer.[protected]@axisbank.com Subject:Fwd: LOAN REQUIRED Dear Sir/Madam, Please confirm if you can provide me the required loan amount of Rs3lakhs. As iam in a very urgent requirement, if you reject or do not accept accept my request then i may have to approach some other bank. So its my humble request that kindly confirm me fast so that i can make some arrangement within the short period of time. Pls treat it as urgent. *REGARDS, * SOMNATH SAHOO [protected] / [protected] [protected] Forwarded message[protected] From: Somnath Sahoo Date: Thu, Jul 9, 2015 at 1:36 PM Subject: Fwd: LOAN REQUIRED To: [protected]@axisbank.com, [protected]@axisbank.com, prioritybankingkol.[protected]@axisbank.com, customer.[protected]@axisbank.com, customer.[protected]@axisbank.com, AXIS SWITCH < trust24.[protected]@axisbank.com> Dear Sir/Madam, This is to request that i want to apply for a loan of Rs3lakhs. I having a salary account with Axis bank and i am using this account for nearly 45months.My salary gets directly credited to the account. Its an urgent requirement. As iam already having an account with Axis Bank, thats the reason i want to apply the loan here. If possible pls do let me know. My month take home salary is Rs13890/- only Expect a revert at the earliest. *REGARDS, * SOMNATH SAHOO [protected] [protected] Forwarded message[protected] From: Date: Thu, Jul 9, 2015 at 12:03 PM Subject: Re:LOAN REQUIRED To: [protected]@gmail.com Dear Mr. Shaboo, We refer to your appended email regarding loan. Your mail is important to us and the same is being given due attention. Since, your query pertains to loan, the same has been forwarded to the relevant department at [protected]@axisbank.com, who will revert to you shortly. For your queries pertaining to: Debit Card, kindly write into [protected]@axisbank.com Credit Card, kindly write to [protected]@axisbank.com Travel Card, kindly write to travel.[protected]@axisbank.com We assure you the best of our services. Regards, Sonal Salvi Customer Service - Liabilities Axis Bank Our 24x7 Phone Banking helpline numbers are: Toll Free[protected],[protected] Chargeable[protected]Card Blocking Helpline) *Be Safe. Be Secure.* Never share your account related information with anyone even if they claim to be from a bank. [protected]----Original Message[protected][protected] *From:*[protected]@axisbank.com[[protected]@axisbank.com] *Sent:*7/8/2015 8:17:10 PM *To:*[protected]@axisbank.com *Subject:*LOAN REQUIRED Branch Id : Dear Sir/Madam, This is to request you to call me, as i want to apply for a loan of Rs3lakhs. This is my salary account and from here you can all my details. Pls look into the matter at the earliest., [ThreadID:10622253]$DISCLAIMER: Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference . [ThreadID:10622253]$DISCLAIMER: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference". Somnath Sahoo Jul 10 (12 days ago) to prioritybankin., loans, shikha.sharma, customer.servi., nodal.officer Dear Sir/Madam, Its my humble request to you, pls do whatever required as soon as possible. Iam in an urgent need of a loan of Rs3lakhs only. REGARDS, SOMNATH SAHOO [protected] Somnath Sahoo AttachmentsJul 11 (11 days ago) to sudhir.jha, nodal.officer, prioritybankin., loans, customer.servi. 1) Name : SOMNATH SAHOO 2) Location : 10B, ASHTON ROAD. KOLKATA - 700020 3) Product : LOAN 4) Contact Number : [protected] / [protected] 5) Loan amount required : 3 Lakhs 6) Income : Rs 13880/- 7) Salaried/ Self Employed : SALARIED 8) Savings account details with Axis Bank if any : YES (A/C : [protected] ) 9) Existing Loan details with Axis Bank if any : NO REGARDS, SOMNATH SAHOO [protected] 7 Attachments Preview attachment PAN CARD SCAN.pdf PDF PAN CARD SCAN.pdf Preview attachment Signed Aadhar Card.pdf PDF Signed Aadhar Card.pdf Preview attachment Signed Voter Card.pdf PDF Signed Voter Card.pdf Preview attachment APRIL - PAYSLIP.pdf PDF APRIL - PAYSLIP.pdf Preview attachment JANUARY 2014 - PAYSLIP.pdf PDF JANUARY 2014 - PAYSLIP.pdf Preview attachment JUNE - PAYSLIP.pdf PDF JUNE - PAYSLIP.pdf Preview attachment MAY - PAYSLIP.pdf PDF MAY - PAYSLIP.pdf Somnath Sahoo AttachmentsJul 13 (9 days ago) to loans, sudhir.jha Dear Sir, Pls refer to the attachment of "Last Six months accounts statement". REGARDS, SOMNATH SAHOO [protected] Attachments area Preview attachment [protected][protected]to[protected].pdf PDF [protected][protected]to[protected].pdf Somnath Sahoo Jul 13 (9 days ago) to loans, sudhir.jha Dear Mr.Jha, Iam not having cheque book for my account though i have applied for a cheque book yesterday through online. I humbly request you to please advice me if any other way is there as iam in urgent need of the loan.I will be submiting all the documents today as discussed with your concerned person Mr.Debobrata. Its a favour i request from you, kindly support. REGARDS, SOMNATH SAHOO [protected] Sudhir.[protected]@axisbank.com Jul 13 (9 days ago) Dear Somnath, Request you to pls show your original Kyc document to my execut... Somnath Sahoo Jul 17 (5 days ago) to Sudhir.Jha Dear Mr.Jha, I had applied for a personal loan on 13.07.201. Name : Somnath Sahoo Pls update any progress. REGARDS, SOMNATH SAHOO [protected] On Mon, Jul 13, 2015 at 11:28 AM, wrote: Dear Somnath, Request you to pls show your original Kyc document to my executive and submit your photo.. Thanks and Regards, Sudhir Jha Manager-Personal Loan Asc-Salt Lake Mobile No-[protected] From: Somnath Sahoo To: [protected]@axisbank.com, sudhir.[protected]@axisbank.com Date:[protected]:57 AM Subject: Re: LOAN REQUIRED Dear Mr.Jha, Iam not having cheque book for my account though i have applied for a cheque book yesterday through online. I humbly request you to please advice me if any other way is there as iam in urgent need of the loan.I will be submiting all the documents today as discussed with your concerned person Mr.Debobrata. Its a favour i request from you, kindly support. REGARDS, SOMNATH SAHOO [protected] On Mon, Jul 13, 2015 at 10:39 AM, Somnath Sahoo wrote: Dear Sir, Pls refer to the attachment of "Last Six months accounts statement". REGARDS, SOMNATH SAHOO [protected] On Sat, Jul 11, 2015 at 11:13 AM, Somnath Sahoo wrote: 1) Name : SOMNATH SAHOO 2) Location : 10B, ASHTON ROAD. KOLKATA - 700020 3) Product : LOAN 4) Contact Number : [protected] / [protected] 5) Loan amount required : 3 Lakhs 6) Income : Rs 13880/- 7) Salaried/ Self Employed : SALARIED 8) Savings account details with Axis Bank if any : YES (A/C : [protected] ) 9) Existing Loan details with Axis Bank if any : NO REGARDS, SOMNATH SAHOO [protected] On Fri, Jul 10, 2015 at 7:39 PM, Somnath Sahoo wrote: Dear Sir/Madam, Its my humble request to you, pls do whatever required as soon as possible. Iam in an urgent need of a loan of Rs3lakhs only. REGARDS, SOMNATH SAHOO [protected] On Fri, Jul 10, 2015 at 6:15 PM, wrote: Dear Mr. Sahoo, Further to your appended email, we have requested our officials to contact you for your loan requirement. They would revert to you in the matter in 2 working days. We thank you for your interest in our products and services. Regards, Chandrika Dandekar Senior Manager - Customer Service Department (Escalated Complaints) Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 Ph No :[protected] / 3278 From:Somnath Sahoo[[protected]@gmail.com] Sent:7/10/2015 2:22:37 PM To:prioritybankingkol.[protected]@axisbank.com, [protected]@axisbank.com, shikha.[protected]@axisbank.com, customer.[protected]@axisbank.com Subject:Fwd: LOAN REQUIRED Dear Sir/Madam, Please confirm if you can provide me the required loan amount of Rs3lakhs. As iam in a very urgent requirement, if you reject or do not accept accept my request then i may have to approach some other bank. So its my humble request that kindly confirm me fast so that i can make some arrangement within the short period of time. Pls treat it as urgent. *REGARDS, * SOMNATH SAHOO [protected] / [protected] [protected] Forwarded message[protected] From: Somnath Sahoo Date: Thu, Jul 9, 2015 at 1:36 PM Subject: Fwd: LOAN REQUIRED To: [protected]@axisbank.com, [protected]@axisbank.com, prioritybankingkol.[protected]@axisbank.com, customer.[protected]@axisbank.com, customer.[protected]@axisbank.com, AXIS SWITCH < To: [protected]@gmail.com Dear Mr. Shaboo, We refer to your appended email regarding loan. Your mail is important to us and the same is being given due attention. Since, your query pertains to loan, the same has been forwarded to the relevant department at [protected]@axisbank.com, who will revert to you shortly. For your queries pertaining to: Debit Card, kindly write into [protected]@axisbank.com Credit Card, kindly write to [protected]@axisbank.com Travel Card, kindly write to travel.[protected]@axisbank.com We assure you the best of our services. Regards, Sonal Salvi Customer Service - Liabilities Axis Bank Our 24x7 Phone Banking helpline numbers are: Toll Free[protected],[protected] Chargeable[protected]Card Blocking Helpline) *Be Safe. Be Secure.* Never share your account related information with anyone even if they claim to be from a bank. [protected]----Original Message[protected][protected] *From:*[protected]@axisbank.com[[protected]@axisbank.com] *Sent:*7/8/2015 8:17:10 PM *To:*[protected]@axisbank.com Somnath Sahoo Jul 18 (4 days ago) to rm1, Sudhir.Jha, loans, nodal.officer, prioritybankin., customer.servi. Dear Mr.Jha, My name : SOMNATH SAHOO I has applied for a personal loan on 11.07.2015 & required documents were also submitted accordingly on 13.07.2015. Yesterday i got to know that my loan got cancelled due to my civil score being "ZERO".I have never applied for any loan earlier & this was the first time.I do not have any "Bounce cheque" to my name also. Iam in urgent need of a loan but inspite of having a clean profile my loan application was rejected.I have my salary account with AXIS BANK but still my Rs2Lakhs laon was rejected. However i have a doubt whether my application was ever processed or not? Right now my condition is at worst & now i blame myself for banking with AXIS BANK all these years. I need the loan application ID & number & the Application form barcode. Will wait for your revert asap. REGARDS, SOMNATH SAHOO [protected] Somnath Sahoo Jul 18 (4 days ago) to Sudhir.Jha, loans, nodal.officer, rm1, prioritybankin., customer.servi. Dear Mr.Jha. Still not revert received from your end. I need the loan application ID & number. REGARDS, SOMNATH SAHOO [protected] Sudhir.[protected]@axisbank.com Jul 19 (3 days ago) Dear Somnath, Pls find your App id-3165832.. ----- Forwarded by Sudhir Kumar ... Somnath Sahoo Jul 20 (2 days ago) to shikha.sharma Loan application no : 3165832 Name : somnath Sahoo I had applied for a loan last Monday . however inspite of having a clean fresh profile my application has been rejected.Iam in urgent need of the loan & now Iam in the worst situation of my life Pls look into the matter. Somnath Sahoo Jul 20 (2 days ago) to shikha.sharma Dear Mam, Loan application no : 3165832 Name : somnath Sahoo pls refer to the trail mail & help. Iam having a very urgent rrequiremen of the loan. On 7/20/15, Somnath Sahoo wrote: > Loan application no : 3165832 Name : somnath Sahoo I had applied for a loan last Monday . however inspite of having a clean fresh profile my application has been rejected.Iam in urgent need of the loan & now Iam in the worst situation of my life Pls look into the matter. On 7/19/15, Sudhir.[protected]@axisbank.com wrote: Dear Somnath, Pls find your App id-3165832.. Thanks and Regards, Sudhir Jha Manager-Personal Loan Asc-Salt Lake Mobile No-[protected] ----- Forwarded by Sudhir Kumar Jha/B-M/SM/RAC/JSR/AXISBank on 19-07-15 03:34 PM ----- From: Somnath Sahoo To: Sudhir.[protected]@axisbank.com, [protected]@axisbank.com, nodal.[protected]@axisbank.com, [protected]@axisbank.com, prioritybankingkol.[protected]@axisbank.com, customer.[protected]@axisbank.com Date:[protected]:29 AM Subject: Re: LOAN REQUIRED Dear Mr.Jha, My name : SOMNATH SAHOO I has applied for a personal loan on 11.07.2015 & required documents were also submitted accordingly on 13.07.2015. Yesterday i got to know that my loan got cancelled due to my civil score being "ZERO".I have never applied for any loan earlier & this was the first time.I do not have any "Bounce cheque" to my name also. Iam in urgent need of a loan but inspite of having a clean profile my loan application was rejected.I have my salary account with AXIS BANK but still my Rs2Lakhs laon was rejected. However i have a doubt whether my application was ever processed or not? Right now my condition is at worst & now i blame myself for banking with AXIS BANK all these years. I need the loan application ID & number & the Application form barcode. Will wait for your revert asap. REGARDS, SOMNATH SAHOO [protected] On Fri, Jul 17, 2015 at 7:38 PM, Somnath Sahoo wrote: Dear Mr.Jha, I had applied for a personal loan on 13.07.201. Name : Somnath Sahoo Pls update any progress. REGARDS, SOMNATH SAHOO [protected] On Mon, Jul 13, 2015 at 11:28 AM, wrote: Dear Somnath, Request you to pls show your original Kyc document to my executive and submit your photo.. Thanks and Regards, Sudhir Jha Manager-Personal Loan Asc-Salt Lake Mobile No-[protected] From: Somnath Sahoo To: [protected]@axisbank.com, sudhir.[protected]@axisbank.com Date:[protected]:57 AM Subject: Re: LOAN REQUIRED Dear Mr.Jha, Iam not having cheque book for my account though i have applied for a cheque book yesterday through online. I humbly request you to please advice me if any other way is there as iam in urgent need of the loan.I will be submiting all the documents today as discussed with your concerned person Mr.Debobrata. Its a favour i request from you, kindly support. REGARDS, SOMNATH SAHOO [protected] On Mon, Jul 13, 2015 at 10:39 AM, Somnath Sahoo < > [protected]@gmail.com wrote: Dear Sir, Pls refer to the attachment of "Last Six months accounts statement". REGARDS, SOMNATH SAHOO [protected] On Sat, Jul 11, 2015 at 11:13 AM, Somnath Sahoo < > [protected]@gmail.com wrote: 1) Name : SOMNATH SAHOO 2) Location : 10B, ASHTON ROAD. KOLKATA - 700020 3) Product : LOAN 4) Contact Number : [protected] / [protected] 5) Loan amount required : 3 Lakhs 6) Income : Rs 13880/- 7) Salaried/ Self Employed : SALARIED 8) Savings account details with Axis Bank if any : YES (A/C : [protected] ) 9) Existing Loan details with Axis Bank if any : NO REGARDS, SOMNATH SAHOO [protected] On Fri, Jul 10, 2015 at 7:39 PM, Somnath Sahoo < > [protected]@gmail.com wrote: Dear Sir/Madam, Its my humble request to you, pls do whatever required as soon as possible. Iam in an urgent need of a loan of Rs3lakhs only. REGARDS, SOMNATH SAHOO [protected] On Fri, Jul 10, 2015 at 6:15 PM, wrote: Dear Mr. Sahoo, Further to your appended email, we have requested our officials to contact you for your loan requirement. They would revert to you in the matter in 2 working days. We thank you for your interest in our products and services. Regards, Chandrika Dandekar Senior Manager - Customer Service Department (Escalated Complaints) Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai - 400 025 Ph No :[protected] / 3278 From:Somnath Sahoo[[protected]@gmail.com] Sent:7/10/2015 2:22:37 PM To:prioritybankingkol.[protected]@axisbank.com, [protected]@axisbank.com, shikha.[protected]@axisbank.com, customer.[protected]@axisbank.com Subject:Fwd: LOAN REQUIRED Dear Sir/Madam, Please confirm if you can provide me the required loan amount of Rs3lakhs. As iam in a very urgent requirement, if you reject or do not accept accept my request then i may have to approach some other bank. So its my humble request that kindly confirm me fast so that i can make some arrangement within the short period of time. Pls treat it as urgent. *REGARDS, * SOMNATH SAHOO [protected] / [protected] [protected] Forwarded message[protected] From: Somnath Sahoo Date: Thu, Jul 9, 2015 at 1:36 PM Subject: Fwd: LOAN REQUIRED To: [protected]@axisbank.com, [protected]@axisbank.com, prioritybankingkol.[protected]@axisbank.com, customer.[protected]@axisbank.com, customer.[protected]@axisbank.com, AXIS SWITCH < > trust24.[protected]@axisbank.com Dear Sir/Madam, This is to request that i want to apply for a loan of Rs3lakhs. I having a salary account with Axis bank and i am using this account for nearly 45months.My salary gets directly credited to the account. Its an urgent requirement. As iam already having an account with Axis Bank, thats the reason i want to apply the loan here. If possible pls do let me know. My month take home salary is Rs13890/- only Expect a revert at the earliest. *REGARDS, * SOMNATH SAHOO [protected] [protected] Forwarded message[protected] From: Date: Thu, Jul 9, 2015 at 12:03 PM Subject: Re:LOAN REQUIRED To: [protected]@gmail.com Dear Mr. Shaboo, We refer to your appended email regarding loan. Your mail is important to us and the same is being given due attention. Since, your query pertains to loan, the same has been forwarded to the relevant department at [protected]@axisbank.com, who will revert to you shortly. For your queries pertaining to: Debit Card, kindly write into [protected]@axisbank.com Credit Card, kindly write to [protected]@axisbank.com Travel Card, kindly write to travel.[protected]@axisbank.com We assure you the best of our services. Regards, Sonal Salvi Customer Service - Liabilities Axis Bank Our 24x7 Phone Banking helpline numbers are: Toll Free[protected],[protected] Chargeable[protected]Card Blocking Helpline) *Be Safe. Be Secure.* Never share your account related information with anyone even if they claim to be from a bank. [protected]----Original Message[protected][protected] *From:*[protected]@axisbank.com[[protected]@axisbank.com] *Sent:*7/8/2015 8:17:10 PM *To:*[protected]@axisbank.com *Subject:*LOAN REQUIRED Branch Id : Dear Sir/Madam, This is to request you to call me, as i want to apply for a loan of Rs3lakhs. This is my salary account and from here you can all my details. Pls look into the matter at the earliest., [ThreadID:10622253]$DISCLAIMER: Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference . [ThreadID:10622253]$DISCLAIMER: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference". DISCLAIMER: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference". DISCLAIMER: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference". -- *REGARDS, * SOMNATH SAHOO [protected] -- *REGARDS, * SOMNATH SAHOO [protected] Somnath Sahoo Jul 20 (2 days ago) to shikha.sharma Dear Sir/Madam, Loan App id : 3165832 Name : Somnath Sahoo My request for personal loan was rejected inspite of me having a clean profile. This is the very first time I applied for a loan. My salary account is with Axis Bank & I am a customer for 3 years now.Iam in an urgent need of the loan.This is not the scenario expected by am existing customer. If in times of need Iam rejected inspire of a clean fresh profile then I should not choose Axis over all other banks. Expect a revert & again requesting all to look into the matter.Its really vry urgent for me. Somnath Sahoo Jul 21 (1 day ago) to shikha.sharma Dear Mam, Loan App id : 3165832 Name : Somnath Sahoo Yesterday i approached my branch with the same salary slip & they agreed to provide me personal loan of Rs2lakhs but they just could not do so just because of the loan rejection i can only apply again after 90days. Had i approached my branch at first then today my problem would have been solved. How can a customer with fresh clean profile get rejected for a loan when he is using this account for nearly 3 years & even my salary is credited to this account. If in times of need/urgency i donot have my banking partner for me then there is absolutely no use of banking with AXIS BANK.Is there any such criteria that only high profile customers can avail loans. What knowledge/lesson i gathered yesterday from atleast 7-8 banks is that "had my account been with them then today my problem would have been over for sure. Thanks alot to AXIS BANK i still own the problem that i wanted to get rid off. REGARDS, SOMNATH SAHOO [protected] Somnath Sahoo 5:17 PM (20 hours ago) to shikha.sharma Dear Mam : Please look into the matter & advice. REGARDS, SOMNATH SAHOO [protected] Somnath Sahoo 12:17 PM (1 hour ago) to shikha.sharma Dear Madam, Numerous number of times i have mailed you regarding my problem but till date i received no communication from your end. As i realised & experienced the service level of AXIS, i will be taking this matter to the next escalation & even further & proove myself correct. Net Salary - Rs13880 3 years active account no previous loans/dues is enough for a personal loan of Rs2lakhs but AXIS BANK is not at all interested for customer's problem.As a result of AXIS BANK negligence today iam still in deep problem. Pathetic service REGARDS, SOMNATH SAHOO [protected] Somnath Sahoo 1:30 PM (10 minutes ago) to pno Dear Sir/Madam, Loan App id : 3165832 Name : Somnath Sahoo Pls refer to the trail mail & look into the issue. Iam in urgent requirement of a loan. They rejected my application without any valid reason. I donot have a bad profile.This is the first time i applied for a loan. The loan was rejected deliberately. Pls help. REGARDS, SOMNATH SAHOO [protected]

Dear sir, I Nitin Dhiran having account in axis bank . I am having also using axis bank credit card of axis bank from approx 2 years. I am not getting any bill statement on my address, and when i have talked to customer care, he said that they are sending the physical statement to my address and someone has taken that and have signed, but i have not signed anywhere and have not got any statement. So how other person have signed and have taken my statement even address are ok at their side that i have confirmed, how they can give my statement to other person. They are telling they have send but i have not get anything, so who has signed and taken my statement. For that i have called axis bank 3-4 times. They are sharing my secure information (statement) with someone else. I request you to take some action that no customer should be treated by bank in this manner. Thanking You, Yours truly, Nitin Dhiran [protected]