Axis Bank Complaints & Reviews

Hi This is pertaining to the promotional offer that was communicated to me in the month of November 2014 by one of the employees working for Axis Bank Credit card division. As I am holding a primary card of Axis Bank (miles & more credit card) the offer was if i order an addon card for one of my family members a gift for each card issued will be given (scarf for any female card holder & tie for any male card holder) Accordingly I had ordered 3 add on cards for my family members. All the 3 cards were delivered in November itself but unfortunately none of the gifts (scarf and tie) were delivered. I did speak with one of Axis Bank's branch managers -Pankaj but even he was unable to resolve the same. Then it was Mr. Ashish Dindore (Manager - Affluent Cards) who agreed that the bank had given the promotional offer & had committed to send the same . It has been over 3 months and I feel being misguided / cheated. The issue is not of the gifts but the way in which a reputed bank like Axis treats their loyal customers Regards Vishal

I made complaint twice a time that I have done 1400 Rs. payment to Bharti Airtel Ltd. via axis mobile app. Yet Airtel saying they didnt receive money and barred my services. My contact No. [protected] Ac No.[protected] Name: Priyank Joharapurkar

I got a personal from axis bank at feb 2014 .my loan no.PPR[protected] and my mobile no [protected]. My monthly emi was 3261 For the month of jan 2015 two times emi debit in my account (5th jan amount 3261&20th jan amount 562) Please me

my inter net banking user id[protected], a/c no. - [protected], tr .date - 05/02/2015, ref .no. - INB/[protected]/PAYU.IN/, 1200/- (suman kumar), mobile - [protected] . this is failed transaction & debite amount detail, but not found for aim...So, my debite amount refund done kare...thanks...

my self sanjay kumar singh having the salary account in your preet vihar branch.in month of dec 2014 my pocket was picked so i blocked the my axis bank debit card and request to issue a new debit card.but not issued.so again i contact the axis bank gurgaon near by my office and fill the form for debit card.in process on 6 feb 2015 a msg received from axis bank that debit card is dispached by blue dart 0n 3 feb 2015. so i have tracked the and find that card is on blue dart office janakpuri brach .i was was at home since 6 feb 2015 but nothing has delivered.on 7 feb 2015 againg a msg received from axis bank that card was returned so collect from your home branch which in preet vihar.on moday i called up axis bank preet vihar branch i inform him about my debit card then i got replied from there that you call to customer care and complain there.i called axis bank customer care then no body need to here my problem due to there server they not getting my detail .i became very frustrated.please resend the my debit card at my correspondance address.flat no 1, gali no 2, 86 A, block A, palam exten dwarka sec 7 new Delhi 110077 .this address i already ragistered in axis bank in dec 2014 when i complained my lost card.my home address ( mohan garden uttam nagar new delhi 110059) is also same but due to re construction we are living in dwarka, .please resend me my debit card me .

I took a housing loan from Axis bank and still now i dint get my account login credentials. In Fact there is no option at all where i can see my actual loan details online or nothing in post as well. I asked several times for the login credentials to see my account status and never got any response on this. Better close this bank.

This is Arun Kumar from Chennai. I feel that writing mail to Axis bank was not fruitful (ultimatele waste of time) since they either say false information or never respond to the customer complaints. I didn't see any response and accountability from Axis Bank. I have availed a home loan from axis bank. Initially they told that a world class excellent service would be provided to me but now I could feel that they provide one of the worst service in the banking industry. I have also availed home loan from other banks like IDBI, ICICI but it was good. Once the customer has availed their product, they do charge higher rate of interest and they do not inform any schemes which was benefit to the existing customers. But these facilities are provided to new customer and after some point of time, these new customers were penalized. Eg: Higher rate of interest was charged for my housing loan account 10.65%. When I inquire Housing loan division about a new scheme provided to my friend new customer (10.15%). It was informed that some fees need to be paid by me for availing this 10.15% benefit but it can be communicated thru phone and writing. When it gets escalated it was informed that rate of interest is 10.35% but as per records all interest calculation were done @ 10.65% only. Regards, Arun Kumar

ATM - Sikandaralam House Transaction Date-07/02/2015 Transaction Time-19:05 Transaction Amount-Rs.1500.00 Dispense Amount Rs-700.00 Transaction Date-07/02/2015 Transaction Time-1913 Transaction Amount-Rs.800.00 Dispense Amount Rs-400.00

I have paid two electricity bills payment dt. 02.1.15 for rs. 6915 & 500 /- (total rs. 7415)As per commitment by Axis bank credit card customer executive (Mehul rawal & kedar parmar) 5% cash back in utility bills & fuel with limit of Rs. 1000 /- in calender year. But i have received only rs. 124 /- cash back on place of rs. 370 /- (5% of 7415). so we request you kindly pay may balance payback balance rs. 246 /- or take my cancel / surrender request of said credit card.RegardsRakesh Agarwal[protected]

Hi This is to inform that I have payed my payment on 5th january by means of cheque, for the credit card billl (And have counter file proof with dated seal from the bank). But the bank has delayed the cheque clearance by 10 days and it has been cleared on 15th january, even though I notified the same delay to the call-centre and to the bank officials over the delayed cheque clearance. Yet a fine of Rs:4364.61/-(Including late fee and debit interest) has been imposed over the subsequent bill. Kindly refer the same and respond as soon as possible. I have further attached my details in message and by photo proofs (credit card statement and cheque deposit counter file). credit card No: [protected] cardholder : Lalitha D Raju

i have a salary a/c with axis bank tamluk branch. one woman said one credit card is being allocated to you from h/o. but i was disagreed to take this card due to annual service charge. Then she convinced me that if you pay any lici premium through this myzone card then you can get 5% discount. But i come to know that she cheated me.So i want to know from the axis bank management is this the modus-operandy of marketing. If you give any feedback as early as possible then i will be highly obliged and i also can restore my faith on this bank. Thanking you Yours faithfully Rajib Mondal

I have made a transaction of 900 on[protected] from axis bank ATM (MIDC, Andheri (E), Mumbai).I got message on screen transaction successful But I haven't got the money. Money is deducted from my account. Kindly suggest, my email id is [protected]@gmail.com. Thank You

i got call from cvbuzzonline.com that you got shortlisted for axis, hdfc and icici bank. please open this site and then pay 1750 rupees. and further they asked me to pay amount for resume and all. i dont whether they will call me for interview or not.

My loan amount disbursed on 23rd JAN 2015, and they took a processing fee of 15k, I agree its valid, but During loan processing I was informed that My EMI will start from 3rd March 2015, but i have received the hard copy notifying the start date as 5th FEB, I was confused and approached AXIS, they couldnt justify a proper reason.

Worst thing I havent even a got a welcome call to explain the procedure and policy, purposefully they are dealing via loan brokers and once we are in trap, loan brokers are showing their a**.

Now I regert for having relation ship with axis bank, anyways i need to thank god for this learning experaince, and to avoid this unethical culprits.

Regards
Mprasath

I have taken Axis bank miles & more world credit card([protected]) and while joining I was being told there is no joining fee but when the first statement generated I have been charged a joining fee of 1750 + taxes. This is against integrity and I have raised multiple complaint's no resolution recieved and moreover the selling agent calls me before I got my card cancelled please take the card you only have to pay 1750 which 50% of the card fee. I am already holding 2 platinum card with zero joining fee and had no issue with them. First time I have taken axis bank credit card and I as a customer have got the worst service and will urge everyone in my company and family that no one should use axis bank credit card. I have raised 4 ticket 12712282, 12984332, 13187266, 13269429. My contact#[protected]

i have purchase euro card 3 years back when i traveled europe now i have no plane for any tour now i have to repurchase same travel card to surrender you and back money in rupees 21 days ago i have all ready submit documents in your office in kolhapur at takala office but until today i have not get refund of the amount my card number is [protected] name bhupendra p dalal 1140 [censored]al chhya syex extenstion kolhapur plesr look in the matter

Dear Sir kindly Request you I am nandlal r prajapati my credit card no [protected] sir I am already paid my credit card payment but your side telling me pending pay why this not proper I clear your transfer my your axis bank officer going atm will transfer your credit card payment 47, 242.30/- paid date of 05/08/2013, so ply I requesting you active my credit card I am not fwd costumer I have use axis bank 5year costumer use my accounts I request you clear my cbil name plz, i am attachment payment slip thank you nandlal prajapati [protected] [protected]@gmail.com

Dear Sir, I have already sent of mail & all correspondace of refund of payment before 20-25 days ago customer.[protected]@axixbank.com <customer.[protected]@axixbank.com>; But till time no response & this month credit card bill generated 11236 pls. refund my payment credit card & less credit card bill because last dtd 7/2/15 if any qurey so talk to me directly thanks abhishek [protected]

I have lost my debit card last month. I block the debit card on same day and request to providing new debit card to customer care and know 1 month after they logged my four complaints and giving again and again complaint numbers...and till dated i not getted my debit card.

I Sanjay verma my a/c no.[protected] M/S MUNNA LAL VERMA AND COMPANY S-1 GOLE MARKET MAHANAGAR LUCKNOW -226006 CUSTOMER ID[protected] . I open that account before one month but i have not receive user id and password at time please send to me user id and password i request for this before one month. Regards : SANJAY VERMA