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Axis Bank Complaints & Reviews

2.6
Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 558

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S
sanjay raithatha
from Bengaluru, Karnataka
Mar 21, 2015
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Address: Rajkot, Gujarat

Respected sir, kindly note that we opened the above account in your bank with zero balance and we use this account since last 5 years with zero balance only. But, from last 5 month your bank is debiting a huge amount of Rs. 1000 per month as minimum balance charges without even giving any notice. We use this account for e payment of income tax purpose only . Other than that there is no use of this account for us. So why the bank is debiting a huge amount like Rs. 1000 per month? Even without given any notice? So if bank don't credit this amount in our account than there would not be any way for us other than taking steps according to rule of RBI under consumer protection act thank you. sanjay raithatha
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    srika55
    from Mumbai, Maharashtra
    Mar 19, 2015
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    Hi, For the last few days, I have got lot of calls from AXIS BANK and saying like my credit card payment is not paid properly as i am sure about my pending bill and i have a proofs but Axis bank people were telling like if you wont pay the bill by EOD of the day your amount will be double and you need to pay the same. Have all the recordings and all. Best Regards, Srikanth
    Axis Bank customer support has been notified about the posted complaint.
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      kabir.kabi
      from Jalandhar, Punjab
      Mar 19, 2015
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      Address: Fazilka, Punjab

      MA ATM WAS MISSED, 3 MONTHS BEFORE I WENT TO AXIS BANK AT FAZILKA BRANCH FILL MY FORM FOR RE ISSUE ATM SINCE 3 MONTHS BEFORE. THEY SUBMIT MY FORM AND TOLD ME THAT ATM WILL BE RECIEVE AT MY HOME. BUT I DIDNT RECIEVE MY ATM YET, I WENT TO AXIS BANK 4 TO 5 TIMES, BUT NOBODY CARES, THERE IS AN EMPLOYEE RUHI TANWAR AND AN EMPLOYEE SOURAV SETIA, I MET THEM REGARDING MY ATM. I GAVE THEM MY PASPORT SIZE SNAPS. THEY MISSED MY FORM AND ALSO MY SNAPS. AND NOW NO ONE READY TO HEAR MY PROBLEM. I AM SO FRUSTRATED FORM AXIS BANK SERVICE. PLEASE HELP ME.
      Axis Bank customer support has been notified about the posted complaint.
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        S
        ssbalpathak
        from Mumbai, Maharashtra
        Mar 18, 2015
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        Address: Pune, Maharashtra

        Sir, I want to cancel credit card no.[protected] of Mr. Shailesh Balpathak. I have blocked the card but still getting messages to pay the bill. Please do the needful at the earliest. Photo format is not recognized, so cant attach proof. Thank You.
        Axis Bank customer support has been notified about the posted complaint.
        I have a pdf file. How can I attach?
        Dear Sir,

        please cancel my axis bank credit card

        Card No-[protected]

        Please confirm after cancellation

        With Regards,
        Raosaheb Umadi
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          J
          jaideephar
          from Delhi, Delhi
          Mar 17, 2015
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          Address: New Delhi, Delhi

          I have a current account in axis bank with green park branch and on 25th feb 2015 I had deposited a cash of rs 10000 in vasant kunj branch and to my surprise when I recd. A statement I found out rs. 146.12 deducted from my account. Next day i went to green park branch for clarification they told me if I deposit cash in any other branch the charges apply. is this the way of growing ur business. from time to time u keep on changing ur rules for ur benefit. There must be some limit of transcations for this.
          Axis Bank customer support has been notified about the posted complaint.
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            S
            sushi22
            from Delhi, Delhi
            Mar 17, 2015
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            [protected] To The Manager Axis Bank Sec-9 Rohini Delhi Reminder Sub: - INFORMATION regarding windrow less money from ATM Respected Sir, We have an Current Account with your respected bank & in your Respected Branch by the name of M/s Kirti Enterprises having Ac no: - [protected]. We try to withdraw the money form Bank of Baroda ATM (ATM ID 1FNHAR06) situated at Laksar (Uttrakhand). On dated[protected] Time near 4 Pm WE ARE HERE BY INFORM YOU THAT WE TRY TO WITHDRAW Rs.50000/- (FIFTY THOUSAND ONLY) BUT SORRY TO THAT WITHDRAW ONLY Rs.30, 000/-(THIRTY THOUSAND ONLY) BUT IN MY ACCOUNT THE WHOLE AMOUNT RS.50, 000/- (FIFTEY THOUSAND) WOULD BE DEBIT. So we are here by requested you to please see the problem and Credited the Balance Rs.20000/- (twenty Thousand only) in above sited Account and oblige. Thanking You For Kirti Enterprises Ms Kirti (Prop) [protected] / [protected] E mail . [protected]@gmail.com
            Axis Bank customer support has been notified about the posted complaint.
            [protected]
            To

            The Manager
            Axis Bank
            Sec-9 Rohini
            Delhi

            Sub: - INFORMATION regarding windrow less money from ATM

            Respected Sir,

            We have an Current Account with your respected bank & in your
            Respected Branch by the name of M/s Kirti Enterprises having
            Ac no: - [protected].

            We try to withdraw the money form Bank of Baroda ATM
            (ATM ID 1FNHAR06) situated at Laksar (Uttrakhand).
            On dated[protected] Time near 4 Pm

            WE ARE HERE BY INFORM YOU THAT WE TRY TO WITHDRAW
            Rs.50000/- (FIFTY THOUSAND ONLY) BUT SORRY TO THAT WITHDRAW ONLY Rs.30, 000/-(THIRTY THOUSAND ONLY)

            BUT IN MY ACCOUNT THE WHOLE AMOUNT RS.50, 000/- (FIFTEY THOUSAND) WOULD BE DEBIT.

            So we are here by requested you to please see the problem and Credited the Balance Rs.20000/- (twenty Thousand only) in above sited Account and oblige.

            Thanking You

            For Kirti Enterprises


            Ms Kirti
            (Prop)
            [protected] / [protected]
            E mail . [protected]@gmail.com
            [protected]
            To

            The Manager
            Axis Bank
            Sec-9 Rohini
            Delhi

            Sub: - INFORMATION regarding windrow less money from ATM

            Respected Sir,

            We have an Current Account with your respected bank & in your
            Respected Branch by the name of M/s Kirti Enterprises having
            Ac no: - [protected].

            We try to withdraw the money form Bank of Baroda ATM
            (ATM ID 1FNHAR06) situated at Laksar (Uttrakhand).
            On dated[protected] Time near 4 Pm

            WE ARE HERE BY INFORM YOU THAT WE TRY TO WITHDRAW
            Rs.50000/- (FIFTY THOUSAND ONLY) BUT SORRY TO THAT WITHDRAW ONLY Rs.30, 000/-(THIRTY THOUSAND ONLY)

            BUT IN MY ACCOUNT THE WHOLE AMOUNT RS.50, 000/- (FIFTEY THOUSAND) WOULD BE DEBIT.

            So we are here by requested you to please see the problem and Credited the Balance Rs.20000/- (twenty Thousand only) in above sited Account and oblige.

            Thanking You

            For Kirti Enterprises


            Ms Kirti
            (Prop)
            [protected] / [protected]
            E mail . [protected]@gmail.com
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              A
              arvindyadav2
              Mar 16, 2015
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              Address: Alwar, Rajasthan

              Having account in axis bank in Bhiwadi (Bhagat singh Colony) and m working in Bangalore i have taken a home loan from LIC HFL.. The loan company want AXIS BANK seal and signature on ECS form i sent a sigend format to Home branch but they say that i have to present in home i said i am in army and currently posted in Bangalore how can i come? they said that i can visit nearest branch i went to nearest branch which is at RT Nagar here Branch Manager denied me for ECS.. he said for loan stuff i have to went home branch. i said why is it my mistake that i have loan from LIC or i have Bank Account in AXIS he doesn't have any answer for this he said u can close ur account. Is this the service they provide..????? IS this their customer supportive services...??? i called to customer care too but they also failed to serve me better... Can any one help me whats my fault???? My account no. is[protected]...
              Axis Bank customer support has been notified about the posted complaint.
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                J
                jai prathap
                from Gurgaon, Haryana
                Mar 15, 2015
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                Address: Bellary, Karnataka

                V.JAYA PRATHAP AXIS A/C NO:[protected] DURING NET BANKING, I CAN TRY SO MANY TIMES FOR ENTERING THE OTHER BANK ACCOUNT FOR ONLINE TRANSCATION BUT STILL ITS NOT ACTIVATING PROCEDURE NOT COMPLETED DUE TO ONE TIME PASSWORD PROBLE. PLS ONCE CHECK AND DO THE NEEDFUL... ONE TIME PASSWORD PROBLEM. TNQ REGARDS V.J.PRATHAP
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Satish Manikrao
                  from Mumbai, Maharashtra
                  Mar 13, 2015
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                  Address: Bangalore, Karnataka

                  Sir/Mam,

                  This is to bring to you notice that I visited you Axis bank branch located near Devagowda petrol bunk branch couple of time some 3 months before to link my LPG HP Gas ( consumer#660267 )

                  Your representative have update all required info in the system and said that it ll bee update in 2 to 3 week's of time

                  When I went to my Gas agency they say it is not linked to you bank account.

                  Again I went to the same Axis Bank branch when enquired about the same they said that it is not there was an error that day so they could not update and ll do and will reflect soon.

                  Now you tell me sir/madam a person working in private sector will have time to visit the branch office frequenty to remind them the duties.

                  Please help me resolving my concern.

                  Name: Satish Manikrao

                  A/C [protected]

                  LPG Consumer# 660267

                  Regard

                  SATISH M
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Ravijv
                    from Mysore, Karnataka
                    Mar 13, 2015
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                    Address: Bangalore, Karnataka

                    Hi, I provided all documents but recently i tried to deposit the check, During the last minute they told your account is freezed. then again i provided the document in HSR Layout on 11 March 2015. but still account in same condition only. I called customer care and dropped several mails. customer executive is not ready to raise a concern itself. I have recorded call if you want ill provide the same. pls reactivate my account
                    Axis Bank customer support has been notified about the posted complaint.
                    Mar 13, 2015
                    Updated by Ravijv
                    Follow up mails also I have
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                      deepu2014
                      from Noida, Uttar Pradesh
                      Mar 12, 2015
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                      Address: Hanumangarh, Rajasthan

                      RESPECTED SIR, I HAVE THREE CURRENT ACCOUNTS IN YOUR SANGARIA BRANCH CODE 001253. I WENT TO YOUR BRANCH IN THE MORNING WHERE YOUR EMPLOYEE MR. ATUL JAIN MISBEHAVING WITH ME. I WANT TO KNOW SOME INFORMATION OF MY ACCOUNT THAN HE ABUSING ME AND MISBEHAVING WITH ME. MY THREE ACCOUNTS DETAILS ARE FOLLOWING 1.PURUSHOTAM DASS PAWAN KUMAR- [protected] 2.KHADARIA PESTICIDES- [protected] 3.MANGAL CHAND ATMA RAM- [protected] REGARDS DEEPAK KUMAR KHADARIA (EX. TREASURER SANGARIA VYAPAR MANDAL ) MOBILE-[protected]
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                        M
                        malhotra2605
                        from Delhi, Delhi
                        Mar 11, 2015
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                        Address: New Delhi, Delhi

                        My salary a/c no. [protected]


                        Our company have opened staff salary account with zero balance in dec- 2014.
                        Your representative told us that no dmat charges or any other charges will deductd from our saving account.

                        After opening the account as soon as our salary has credited in account rs. 277.00 on 03.02.2015 and rs. 222.00 on 02.03.2015.

                        Kindly look in the matter and credit rs. 499.00 in my aforesaid salary account and oblige

                        Pankaj malhotra
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          sunnydilip2005
                          from Vasai-Virar, Maharashtra
                          Mar 10, 2015
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                          Resolved

                          Dear Sir, I Mr Dilip J Parmar I was using Axis Bank Credit Card No, [protected], On Date 26-8-14 at afternoon time I Receive msg that following trasntion had done from your A/C 1) Amazon Seller Service fro Rs 3025/- 2) Paytm for Rs1000/- 3) Paytm for 4000/- 4) Vector E Commerce For Rs 16494/- As soon as I receive this msg I call credit card dep. And ask for the same and also Block my Card I also Email Dispute form and also send letter that i have not done Payment and stop this online payment material. But reply come from Credit Card Dep. That I have made payment and I have to pay for that. They also say that if you don't pay bill your CIBIL Score will be Spoil. Please see in this matter as soon as possible
                          Oct 22, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2018
                          Axis Bank Customer Care's response
                          Hi, we have taken up your concern with our relevant team and will get back to you within 48 working hours. Sorry for the trouble. Regards Team Axis Bank.
                          Verified Support
                          Sep 21, 2018
                          Axis Bank Customer Care's response
                          Hi, as per service request number[protected] we will not be able to take up the complaint further as the referred transaction has been initiated in a secured environment with required details which are available only with the Cardholder. Regards, Team Axis Bank.
                          Dear sir,
                          kindly take this mail as urgent .i wrongly paid 10000 today to one of my known person by mobile banking .yesterday i paid 8000 was ok .but today by mistaken i paid 10000.his name is neetesh singh having account no.[protected].ifsc code no.cbin0284649 .central bank babatpur.my bank account no.is [protected].in the name of SHREE NP COACHING CLASSES .PLEASE DO HELP ME SIR .
                          Axis Bank Customer Care's response, May 12, 2017
                          Verified Support
                          Hi Nilesh,

                          Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                          Regards,
                          Axis Bank
                          I was done one faurd of 14k please let me know where I sumit the documents.
                          Axis Bank Customer Care's response, Sep 19, 2018
                          Verified Support
                          Hi, thank you for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2nWeWlb Regards, Team Axis Bank.
                          i have axis bank forex card and when i used for the amount 10 dollars 55$ deducted from my account
                          can you help where to complain
                          Axis Bank Customer Care's response, Apr 16, 2019
                          Verified Support
                          Hi, sorry for the inconvenience. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            G
                            gunjanr
                            from Ahmedabad, Gujarat
                            Mar 10, 2015
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                            Address: Ahmedabad, Gujarat

                            I've My choice credit card from axis bank and I've enabled auto debit system from my account. At the time of deduction there was no sufficient balance to pay my credit card bill. Credit card bill was Rs. 1700 only and they have charged me extra Rs. 800 penalty to pay this amount after 4 days. Auto debit system not deduct minimum amount to save me from this big panelty. I don't know how this system is work.
                            Axis Bank customer support has been notified about the posted complaint.
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                              Belagutti
                              from Mangalore, Karnataka
                              Mar 9, 2015
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                              Address: Bangalore, Karnataka

                              9 th March 2015, Kind attention : Mr Kupendra Kamble - Axis Bank Dear sir With reference to above, please send my email statements to below registered email id & oblige Email id - abhee.[protected]@gmail.com If anything specific please speak to me in person over mobile[protected], I need Credit card statements to be submitted to auditor for the last financial year, I am really unhappy regarding my non receipt of statements from your end boss U could have called me regarding addresses confirmation in person, Expecting positive response from your end by tmrw, we are exchanging mails instead of results, Thanking you, With Best Regards Suresh B Ramaiah Ajmal Group-Bng
                              +1 photos
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                                altamashali
                                from Kolkata, West Bengal
                                Mar 9, 2015
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                                Address: Siwan, Bihar

                                Dear Sir I had taken a SIP Scheme of rs. 2000 per month. My folio no.Is [protected].Sir I had closed the Scheme on January 2015. Even rs. 2000 is deducting from my account. I do not continue the Scheme.Please closed the scheme. Thanking you. Regards, Altamash Ali Khan,
                                Axis Bank customer support has been notified about the posted complaint.
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                                  amarjeet_63
                                  from Gagret, Himachal Pradesh
                                  Mar 9, 2015
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                                  Address: Ludhiana, Punjab

                                  I am operating saving A/C no
                                  [protected] with your Branch at Rajwaha Road Patiala since last about eight
                                  years, everything was going well up to July 2014 when I was at Patiala.

                                  In the month of July I have been transferred
                                  from Patiala to Ludhiana and started business with your branch at B.R.S. Nagar
                                  Ludhiana. I used to deposit the cheques of my salary of every month with your
                                  above branch, almost every cheque has been returned by the said branch by
                                  making lame excuses (Facts can be verified from my account details). Moreover
                                  every cheque deposited in the branch has been presented for clearance after so
                                  many days, for example I have deposited a cheque of Rs. 80000/- from my own
                                  H.D.F.C. Bank A/C in the end of December 2014 for on line transfer of
                                  Institutional fees of my son, and the same has been presented for clearance
                                  after a period of about 10 days. At last I have to draw cash from my H.D.F.C.
                                  Bank and deposited the same in your branch for online transfer of Institutional
                                  fee, due to which balance in my H.D.F.C. Bank was not sufficient and bank has
                                  imposed penalty upon me due to the negligency of your staff to present cheque
                                  to H.D.F.C.Bank after a period of 10 days, more over I have to pay late fees
                                  penalty to the Institution.

                                  You are requested to take
                                  action against the staff of your B.R.S. Nagar Ludhiana branch and I may please be paid compensation for this
                                  harassment / penalty paid by me to the Institution and HDFC Bank otherwise I will have to seek the doors of consumer
                                  court and bank will lose its eight years
                                  old customer.

                                  Hoping an early and positive action.

                                  Thanking you.

                                  Yours faith fully,


                                  AMARJEET SINGH

                                  A/C no [protected]

                                  # 106 RanjitVihar

                                  Sirhind Road

                                  Patiala 147001

                                  Ph.[protected]


                                  [protected]@gmail.com
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    medicalselvam
                                    from Tiruchengode, Tamil Nadu
                                    Mar 7, 2015
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                                    Address: Namakkal, Tamil Nadu

                                    DEAR SIRS, TO DAY MY AXIS BANK ATM DEBIT CARD STOLEN WITH MY CASH BAG. SO PLEASE BLOCK THE CARD IMMEDIATLY. MY SB A/C :[protected] A/C HOLDER NAME:R.P.SELVAM, 103, VENKATASAMY STREET, RASIPURAM PINCODE:637408. BY, R.P.SELVAM, RASIPURAM
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Sindhya
                                      from Chennai, Tamil Nadu
                                      Mar 7, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      I have transferred Rs.20000 through IMPS from my axis bank account to Syndicate bank on 3/6/2015 7:56 PM IST.But it didn't got credited to beneficiary till now, but the money got debited instantly from my account.As per axix bank customer support threy can lodge a complaint only after 2 working days. We use IMPS for emergency transactions.If complaint cant be lodged or no action can be taken till 2 days its going to be really troublesome for the customers and the whole cocnept of IMPS doenst make any sense at all. Hope i get a fast resolution
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        ketanbhajni
                                        from Mumbai, Maharashtra
                                        Mar 7, 2015
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                                        Address: Pune, Maharashtra

                                        Hi I am Ketan Bhajni, i am writing this to inform you that a fraud company called 'Global excenture' /now name changed to 'Galaxy India Ventures' is doing a FRAUD call in the name of Axis banks and other banks. I have tried to contact them as their office is located in D-85 sector-10, noida. My Father-in law Mr. Maruti Ninawe, who is 60+ age, lives on his small pension have been cheated twice by this fraud company for Rs 16000/-. I am forwarding below message sent by them. It is really frustrating and they have been cheating now also by using different company names. I request you please take serious action against them. Now, no 1 is picking call in the noida office[protected]. Somehow, i got this mobile number Sarvesh Kumar ([protected]). he is from Noida, He is not picking our calls. please catch this guy... he is a big fraud and running all this fraud companies. His 2-3 team members also involved in this. a girl, name told us.. shalini, sometimes meenakshi and sometimes pinky... are all doing fraud.. we want our money back or at least catch hold these people and put them in Jail... we want serious action as it is making shame to axis bank. We also want our money back kindly respond.. Thanks & Regards-- Ketan Bhajni [protected] Below mail from fraud company Dear Mr. Ketan This is bring to inform you due to year ending audit, customer release fund has been delayed by the fund division. we are very sorry for the inconvenient. And we really appreciate to keeping your patience. I humbly requested you please keep calm and your amount will be return back cheque amount Rs. 7999 to you on 25 feb 2015 by Currier. Thanks & Regards Sarvesh Sharma Global Excenture
                                        Axis Bank customer support has been notified about the posted complaint.
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