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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 563

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E
ermukeshmishra3
from Delhi, Delhi
Jan 29, 2015
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Address: Jhajjar, Haryana

i got my new credit card on 23rd jan. 2015. packing was ok but inside credit card was found bend from one edge. while activating the card i informed to customer care officer Mr. faijal, about this defect. please change the card as soon as possible. my card no is [protected]. regards mukesh mishra
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    joshua4580
    Jan 28, 2015
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    Address: Chennai, Tamil Nadu

    I J.JOSHIVA ANAND have an account in AXIS bank for the past 6 yrs. As my old debit card got damaged i applied for a new INTERNATIONAL DEBIT CARD which i was holding earlier.I applied on first week of jan2015.I received an ordinary debit card on the fourth week when i requested the customer care over phone they redirected for more than 5 time then told to complaint to the related branch. When enquired to the respective branch they rare again redirecting to customer care on phone. When called again no proper response and hung the phone to waiting then they never took d call again.
    Axis Bank customer support has been notified about the posted complaint.
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      mohit.chopra
      from Bengaluru, Karnataka
      Jan 28, 2015
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      Address: New Delhi, Delhi

      I have submitted my documents (including Salary account form, Reimbursement Account form & my KYC's) on 14th of December 2014, as confirmed by sales representative (Sandeep Kumar from Barakhamba Branch) my account will be opened in next 5 working days & once my Ist salary will be credited in my salary account. Reimbursement account will be open in next 3 working days as my verification have been done initially. But unfortunately my salary account was opened on 31st December 2014 after 17 days of submitting documents. After that i have informed sales representative that my salary check has been cleared in my salary account so kindly process my reimbursement account on 4th of january 2015. Once again i am facing same problems, fake commitments from sales representative that your account will be opened in 2 days, 1 day, etc. i don't know, why your employees don't have commitments towards their words. Now its 28th of January, 2015, my reimbursement account is not yet activated. I don't know how much TAT period you guys avail for opening an account. But seriously this is height of everything know. Every next day i used to call your sales representative and i used to listen a new reason for not opening my account.
      Axis Bank customer support has been notified about the posted complaint.
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        Dikshu garg
        from Akhnur, Jammu and Kashmir
        Jan 28, 2015
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        Address: Bathinda, Punjab

        We went to the branch office for the purpose of opening a new saving account, we were thorough with all the documents, bt still the employee named Mr.Ramesh Kumar rejected and he answered he don't have time and indeed he spoke in an agrresive tone and he insulted our kindly behaviour with him and said "ghar seh challe ate h account khulwaane"
        Axis Bank customer support has been notified about the posted complaint.
        You took an action as per our complaint, I thank you for that. On Friday, I received a call from the main branch officer mall road, and he has taken all the documents. But even after that, I haven't received any information about the opening of my new savings account.The branch manager said no action will be taken against Mr. Ramesh Kumar for any matter. If the manager isn't taking any pain to solve the matters, why will the employees do so ? Even after filing a complaint in the head office, it has not been resolved yet.

        The branch officer hasn't informed me about my account number or ATM card. I don't even know how I will receive my ATM card. When even the branch manager isn't taking any action against the complaints filed, why will the employees care about anything.

        Thankyou
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          Meenakshi Valeja
          Jan 27, 2015
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          Address: Mumbai City, Maharashtra

          Hello, Money is deducted from my axis account while making payment of electric bill online.but payment status is still enabled. That means once again I need to make bill payment of 410.my details are provided below.pls let me know wht how will this be resolved. Consumer no:[protected] Axis account registered with my mobile no:[protected] Awaiting reply Thanks Meenakshi valeja
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            pradeepcv37
            Jan 27, 2015
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            Address: Bangalore, Karnataka

            past 2 months I am in oman, i was not used my credit card but alredy i payed credit card bill now Extra bill added monthly. No proper customer response from the bank, indecent response.. cutting the call while inquiring, worst everywhere. only these are the salient features of Axis bank. I would like to cancel my Axis Bank credit card, which i can't hold for any more. Here is my Axis Bank Credit Card Number... [protected] Please do the needful. Regards, pradeep Mobile: +91 [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              I
              iamvirendra
              from Ratlam, Madhya Pradesh
              Jan 26, 2015
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              Address: Bhopal, Madhya Pradesh

              Dear Team, details Below- BANK NAME CREDIT CARD NO DATE AMOUNT AXIS BANK credit cards no- [protected] [protected] please remove the my CIBIL. Thanks Warm Regards...Virendra Sharma MOB. NO. [protected]. CONTROL NUMBAR[protected]. BHOPAL(M.P.)
              Axis Bank customer support has been notified about the posted complaint.
              Sir,
              With Due Respect I bag to state that the settlement of my AXIS BANK credit card no.[protected] have be done still your CIBIL site is showing it. kindly remove it from your site. I have completed all the process if something is left to be slove kindly give the suggestion to complete the process. so that there may not be any problem in any loan process.


              Thanks You

              With Thanks and Regards...
              Virendra Sharma

              CONTROL NUMBER[protected] AXIS BANK CREDIT CARD NO.[protected]

              BHOPAL(M.P.)

              MOB. NO.[protected].
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                GTanveer singh
                from Mumbai, Maharashtra
                Jan 24, 2015
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                Address: Mumbai City, Maharashtra

                Hi, sir This is Gurjeet Singh Saini my Salary account is not opened till now. I have given the documents to ur employes but the did not given any response.i have send them an scan copy of my Aadhar Card and the Pan card... and the employe is telling some time that your photo is not clear and some time they are telling your address is not seen in the aadhar card so thats why your form is rejected... the employe email id is sagar.[protected]@axisbank.com plz do the need full for me as soon as possible plz acctivate my salary account...its my request I'm not satisfied with your service Plz do the need full for me as soon as possible.
                Axis Bank customer support has been notified about the posted complaint.
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                  G
                  gobin chhetri
                  from Chennai, Tamil Nadu
                  Jan 24, 2015
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                  Address: Darjeeling, West Bengal

                  I received my credit cards Gobin chhetri and Laxmi Chhetri on 2 Dec 2014 but not received the PIN yet. I already tried thousands times in customer care to generate the PIN but I did not get the PIN this link automatically failed after few seconds, now this cards cards is useless Please do the needful, I will not call to anybody for the problem kindly send the PIN in my Office Address- PANTALOONS FASHION & RETAIL Ltd. COSMOS MALL, SEVOKE ROAD, OPP- ELECTRICITY BOARD OFFICE, SEVOKE ROAD SILIGURI-734001,
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    shrikantdighe
                    from Bengaluru, Karnataka
                    Jan 22, 2015
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                    Address: Bangalore, Karnataka

                    Hi Team, My name is Shrikant Dighe, I am regular Customer of axis bank till month of June 2014, However in month of June 2014, In my family major accident happen in which 7 people ware dead. After that my financial condition ware critical, I am recovering from that condition and trying to pay Axis bank credit card dues and pending loan emi's. I am hoping I will make some what payment in next month. But some how I am getting pressure from you axis bank branch Rajaji Nagar, Bangalore, Deputy Manager, Mr. Vikaram, he talking in very rude language. I am also working in corporate. And I have taken loans from other banks also, but my experience with this guy is very bad. Now for recovery of amount he has started contacting my paylist members which ware added into axis bank, And he is giving trouble to them and their families as well. I am giving written complaint today itself against axis bank. Hoping cooperation from you. Regards, Shrikant Dighe+91 [protected]Bangalore| INDIA
                    Axis Bank customer support has been notified about the posted complaint.
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                      Debu66
                      from Mumbai, Maharashtra
                      Jan 20, 2015
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                      Address: Mumbai City, Maharashtra

                      I am trying to open a Current Account for my firm. The partnership deed is registered with Registry of Firms, Mumbai Goverment of Maharashtra. My completed application has been received by the bank before 30th Dec'14. It is more that 3 weeks already and the account is yet to be functional. Bank branch manager has a very stereo type reply that it is with Legal & Compliance department. Once they revert we will let you know. My point is that Bank cannot keep a customer in waiting for so long. It must keep the customer engaged with information or quickly close the matter saying they cannot help providing documented reasons.
                      Axis Bank customer support has been notified about the posted complaint.
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                        bijay77
                        from Mumbai, Maharashtra
                        Jan 19, 2015
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                        Address: Ghaziabad, Uttar Pradesh

                        Dear Sir, I have salary account with IDBI BANK account nos. [protected] and the referred ATM CARD NOS IS [protected]. On 02.01.2015 I had swiped my ATM card for withdrawl of 10, 000/-. the first swipe did not give out cash but my account got debited. the second swipe gave out 10, 000/- and my account got debited 10, 000/-. Now the first swipe of 10, 000/- (which did not give out cash ) needs to be credited back to my account which incidentally has not happened till date. I have logged in complaints twice with IDBI BANK COMPLAIN NOS IS 200/7034825 AND THE SECOND COMPLAINT NOS IS 200/7147787. I am not getting any response. MY CONTACT DETAILS ARE AS UNDER : BIJAY KUMAR mail id : [protected]@dbcorp.in mobile nos is : [protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear Sir,
                        We refer your appended complaint. Kindly note that the matter has been suitably taken up with the concerned Bank viz. Axis Bank and their revert in this regard is expected shortly. We shall accordingly notify you of the status.
                        For any related issue, you may please mark a mail to [protected]@idbi.co.in.
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                          Anandmax
                          from Guwahati, Assam
                          Jan 18, 2015
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                          Address: Bhagalpur, Bihar

                          I am an employee of axis bank got call of Mr. Raghav offering me a huge hike in my salary provided by kotak mahindra bank and requested the amount of 1750 and told that after that no more amount will be asked but again he asked 4599, 3500, 4999 and 6999 what is it? and even though i dont get even a single letter from that organization i.e. cvbuzzonline.com. I need explanation of all this for what kind of services you are taking such amount of money. If i dont get relevant answer i will take revenge.
                          Axis Bank customer support has been notified about the posted complaint.
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                            J
                            Jas9307
                            Jan 17, 2015
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                            Address: Ambala, Haryana

                            श्रीमान, मेरा नाम राजकुमार है में डिफ़ेन्स में कार्यरत हूँ मेरा बैंक अकाउंट न0 [protected] (AXIS BANK) है तथा ifsc UTIB40432 और MICR[protected] है यह बैंक अम्बाला (हरियाणा) में हे। इसका ब्राँच कोड 000432 है।मैने दिनाँक17/10/2014 को साहाबाद आगरा रोड पर स्तिथ एक एटीएम axis(moneystot) जिसकी id MPZ00365 हे, से 10000 रुपये 4 बार निकाले लेकिन पहली बार मुझको 10000 प्राप्त हुआ।इसके बाद 3 बार निकासी विफल रही और 10000*3=30000 रूपये मुझे प्राप्त नही हुए तथा बैंक स्लिप भी नही मिली।कुछ समय उपरान्त मेरे मोबाइल पर संदेस आया की आपके खाते से 40000 रु निकासी हो गया हे।लेकिन मुझे केवल 10000रु ही प्राप्त हुए। इसके उपरांत मैने axis बैंक के टोलफ्री no पर शिकायत दर्ज करायी जिसका no[protected] dt17/10/2014 है।और बैंक मेनेजर के पास भी गया ।लेकिन उन्होंने लिखित आवेदन लेने से मन कर दिया और कहा कि मेने इसका प्रॉसेस ऑनलाइन कर दिया हे आवेदन की कोई जरुरत नही है।फिर दुबारा जाके मैंने इसके विसय में बैंक managar से पूंछा तो उन्होंने कहा की तूम्हारा पैसा निकल गया है हमने चेक कर लिया है अब हम नही जानते। फिर बोले की एटीएम से फुटेज मगानी पडेगी।कुछ समय बाद फिर पता किया तो कहाकि एटीएम वाला फुटेज नही दे रहा है हम अपनी तरफ से पूरी कोशिस कर चुके हे।पर अभी तक कोई हल नही निकल पाया है।इसके बाद भी मैने कई शिकायत दर्ज करायी जिसके no [protected] dt 28/11/14, 12674244 dt 06/12/14, 12738236 dt 08/12/14 है।अब सर आप ही कुछ कर सकते है।में सब जगह से थक हार चूका हु।अगर सर ये मेरा पैसे मुझे दिला दे तो बड़ी मेहरबानी होगी। धन्यवाद मोबाइल [protected] प्रार्थी राजकुमार
                            Axis Bank customer support has been notified about the posted complaint.
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                              dipak bhagora
                              from Anand, Gujarat
                              Jan 17, 2015
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                              Address: Kheda, Gujarat

                              I have taken home loan from axis bank but i never apply for credit card. I was never informed about credit card but by using details from home loan papers bank has issued credit card. I have came to know when i got message in my mobile for credit card that my application has been approved with ref no.4985364 now i.e. 9:09 am on 10/01/2015. I request you to please cancel the same as i don't want any credit card.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Muniraju Venkatesh123
                                from Virarajendrapet, Karnataka
                                Jan 16, 2015
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                                Address: Bangalore, Karnataka

                                Customer id[protected] sir last month I got bill 69000 but I paid 49000 and this month I got bill in that bill there mentioned debit interest charges 5298 rupees I don't how they calculate this so please provide full details for debit interest charges for my scenario please send details my registered e mail id
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                                  Bhaktimals
                                  from Bengaluru, Karnataka
                                  Jan 15, 2015
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                                  Address: Bangalore, Karnataka

                                  For my creditI am not able to register this do online registration. Whenever I call up thier cc number n verify my credenza rials it says as invalid, don't know for what reason. I have not been able to use this for may online shops Have faced bad call centre experience. Not even able to register through online. Same errors. I have the snap shot I am sick n tired of this. Please teach me back soon on [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    SHARAD KADBANE
                                    from Mumbai, Maharashtra
                                    Jan 14, 2015
                                    Resolved
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                                    Resolved

                                    Update and change registered email

                                    Address: Mumbai City, Maharashtra

                                    Please update and change registered email address of the axis bank Worli Br saving account number [protected] and customer ID[protected].Previous Registered email address :- sharad.[protected]@hotmail.com has become permanently inactive and no more in existence. So I can not receive any emails and bank savings account quarterly statements for the last 2 years. Therefore please register new email address ID:-kadbane.[protected]@gmail.com as Registered...
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                                    Mahesh Chinchwade
                                    from Neral, Maharashtra
                                    Jan 14, 2015
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                                    Address: Pune, Maharashtra

                                    To... The Branch Head Axis Bank Sub :- To Terminate the FD Dear sir, I reqvest you to please give ur attention on my issue of Termination FD. From last 3 to 4 days i m continiouslly following ur chinchwad branch assistant but they did't help me out. I want to ur personal attention on my sub n my humble reqvest to u help me out... My A/c no. is [protected] My FD no. [protected] Mahesh D chinchwade
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                                      vrce_vijay
                                      from Noida, Uttar Pradesh
                                      Jan 14, 2015
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      I am writing this in order to notify you about the issue with refund cheque for DDA Housing scheme 2014. I have received my cheque at my postal address but with wrong account number. Cheque which I have received is having 13 digit account number Instead of 15 digit account number. I had submitted by cheque at sector 62 Noida branch and my account is with Sector 16 Noida branch. DDA Application Number: 1106390 My customer id is[protected] Cheque Bearing No received for DDA Refund: 34845628 Regards, Vijay Arora [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      To update everyone on this portal, please do not post your bank account or debit/credit card details or online wallet details at all or any such confidential information. Few frauds are continuously monitoring complaints here. They take details from the complaints and then call us claiming that they are calling from Bank or Company and ask for debit card numbers, otps, cvv numbers or other details. This is a trap, please don't fall into such traps and never disclose any such information to them. I had also received a call from such fraud from this mobile number: [protected]. After I received this call I searched for the same mobile number on the Internet and found that they have looted many such innocent people. These frauds must be using other mobile numbers as well. Please check these complaints for reference and save yourself from such frauds.

                                      http://www.consumercomplaints.in/irctc-tdr-filed-but-refund-declined-stating-inv...
                                      http://www.consumercomplaints.in/paytm-paytm-wallet-c979909#c2094005
                                      http://www.consumercomplaints.in/paytm-fraud-and-defective-product-c991036

                                      There is also one account from this fraud on this portal as well:

                                      http://www.consumercomplaints.in/profile-1977683
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