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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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S
samitnath
from Delhi, Delhi
Feb 24, 2015
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Address: Bangalore, Karnataka

Our EDC machine at Country Club, Sarjapur Road, Bangalore is not accepting Master Card, as a result our customers are facing lots of inconvenience . We are regularly following with the Bank Executive but no action has been taken so far. Last one week onwards I personally following up with Mr.Yogash Mobile No [protected], But he is not ready to give any proper reply . I am totally tired up there service, after regular complaining nothing has been done. I request if some one from Axis Bank come forward & do the needful will be appreciated highly.
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    STAR OFFSET
    from Jabalpur, Madhya Pradesh
    Feb 24, 2015
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    Address: Jabalpur, Madhya Pradesh

    Sir My current account in Axis Bank, Damoh Naka, Jabalpur Branch. I have complaint that after sending cheque book receipt before 29 days, I am still waiting for new cheque book. When I needed so much I went to bank but nobody give me satisfactory answer. So sir I am sending you this complaint please allot me the cheque book as soon as possible and take some action on responsible person who make so much trouble for me and my firm. My details as : A/c on Name : STAR OFFSET A/c No. : [protected] Ph. : [protected], [protected] Thanks
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      prasannajj
      from Bengaluru, Karnataka
      Feb 23, 2015
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      Address: Bangalore, Karnataka

      Sir, This is Manjunath Joshi with the following Details, A/c no : [protected] Branch : Cox Town, Bangalore, Karnataka IFSC Code : UTIB0000231 This is my old Salary account but now I am not operating from last 2 to 3 years. I want to close my account. every month I am being charged for service. I tried to close in other branch near to my office but they told it has been frozen in the Cox town branch. I can't go to the Cox town branch in weekdays due to my work pressure. but I have to close it. please do the needful for closing from other branches. or kindly close if it is possible. I will pay the balance negative amount. Regards Manjunath Joshi.
      Axis Bank customer support has been notified about the posted complaint.
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        Santhu729
        from Bengaluru, Karnataka
        Feb 23, 2015
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        HI Team, Below are the amounts which are debited from my account without informing me or whether it may be any amount it should be firstly noticed prior to customer then need to be debited. Please give an explanation on the below details. For Bajaj I have only made on ECS for10, 000. SL No. Date Description Debit 1 23/02/2015 MANDATE VER CHGS JAN 2014 BAJA 50 2 14/02/2015 Consolidated Charges for A/c 35.22 3 14/02/2015 Service Tax @12.36% on Charge 4.35 4 19/01/2015 Consolidated Charges for A/c 79.78 5 5/1/2015 TIP/SCG.VISA.POS.DT 010115 11.24 6 [protected] Consolidated Charges for A/c 35.22 The above transaction which is not acceptable from my end I won’t encourage. Please provide me the valid reason for transaction has been done by your end without my permission Going further any amount it may be a single rupee needs to inform to me before deducting from MY ACCOUNT. If you need any other clarification please contact me on 9986745ooo. Call me after 5:30 pm Regards, Santhosh babu
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          i am mohit bhatt
          from Mohali, Punjab
          Feb 23, 2015
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          Address: Chandigarh, Punjab

          i am mohit bhatt from chandigarh. i went to ur branch sector 38 chandigarh for cash withdrawl but ur branch did nt provide me my cash. the assistant manager told me to come at today and they provide me cash by loose chq. but they did nt provide me. please take a strict action against sector 38 branch chandigarh and provide my cash right nw .
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            Mens World
            from Bengaluru, Karnataka
            Feb 22, 2015
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            Address: Vellore, Tamil Nadu

            Hello Team, I have submitted net banking form 2 months back, I have called your team many times regarding this. So i request your team to take necessary action and activate Net banking. My Account type is Current Account and my Account Number is [protected]
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              RajshekharJ
              from Mumbai, Maharashtra
              Feb 21, 2015
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              Address: Thane, Maharashtra

              Hi, This is to your notice that on today 18:47 I am withdrawing the money through Axis Bank ATM Machine at Shripal Plaza II (Nalasopara - West), but I am not received the money by this machine. This machine was not functioning. So I cancelled my request, after that I received the print out which say Transaction Declined ATM ID (SPAC45412) Record No: 8821. Note the same amount was debited from my Citi Bank Account. I attached both snapshot FYR So request you to intervene on urgent basis Card No:XXXXXXXXXXXX1506 Bank Card Name: Citi Bank Regards, RajshekharJ [protected]
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                kalaideeksa
                from Delhi, Delhi
                Feb 21, 2015
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                Address: Chennai, Tamil Nadu

                I am trying for more than ten days for creating ERA account ( even though am having savings account holder in the same branch of axis bank) . But still am not getting my ERA account no & it will not created. i have called so many times to that corresponding person. But they are not responding me properly. If bank employees are not supporting to account holder, then whom we have to contact. Axis bank has to take the necessary step for this problem and has to warn the employee.
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                  Ribhu Ganguly
                  from Kolkata, West Bengal
                  Feb 20, 2015
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                  Address: Kolkata, West Bengal

                  We have been issued with an instant kit for opening of account.. Money of Rs 26, 350/- has also been deducted on 14th Feb. But till date A/C no. [protected] with Axis bank has not been activated. Bank people are not replying anything. They are telling they are unable to contact their Hq at Hyderabad. Amount has been deducted from Axis bank A/C No. [protected] Amount : Rs 26, 350/- New A/C for my son : [protected]. Bank : Axis Bank, BD-20, Salt Lake, Kolkata, Branch (025) PIN 700064. Now bank is not entertaining and doing any thing.
                  Axis Bank customer support has been notified about the posted complaint.
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                    Mallikarjun S A
                    from Tumkur, Karnataka
                    Feb 20, 2015
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                    Address: Gulbarga, Karnataka

                    Please Change my corresponding address in our record & Car loan A/C details for your reference AUR[protected]. New Address Mallikarjun.S.Allurkar H.No. 1-891/81/3/20, "Aditya Darshan" Brundavan Colony Karuneshwar Nagar, Gulbarga-585102 Mob-[protected]
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                      Rashmijadhav
                      from Hyderabad, Telangana
                      Feb 19, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      Hi, I am Accenture employee. I have opened salary account with Begum pet Road branch. It is almost 3 months; they have not opened my internet banking account. They are just giving excuses. I don’t want is problem in opening an internet banking. Taken my 3 month salary and giving internet banking. This is the worst service, these people are giving. This is the worst bank. Rashmi Jadhav
                      Axis Bank customer support has been notified about the posted complaint.
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                        Pradeep Bamal
                        from Karnal, Haryana
                        Feb 19, 2015
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                        Address: Panchsheel Nagar, Uttar Pradesh

                        I pradeep kumar mobile number[protected] withdrawn 20000 rupees from axis bank atm from my sbi account [protected] on 17feb15 . In this amount, i found two duplicate note of 500/- one is fake and another is broken .i have no any receipt of this transaction due to non availability of receipt in atm. I contact the nearest branch of axis bank hapur uttar pradesh but i did not get any satisfaction from this branch so kindly take necessary action against this matter. This atm location is babugarh cantt hapur uttar pradesh
                        Axis Bank customer support has been notified about the posted complaint.
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                          anupam goel
                          from Muzaffarnagar, Uttar Pradesh
                          Feb 17, 2015
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                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          I want to complain about the Axis Bank Sales Team lead named as Arvind Kumar Upadhyay located at Noida sector 18 loan centre. I am really unhappy and it is disappointing to see that bank's like Axis has such employees who does miscommunication and play around with customers. Due to his immature and irresponsible behaviour I had to face following problems: 1. I had to follow up with them to know my emi date and amount. I did not even received the loan kit at that time. Even after several calls I did not get the response. Due to this I am being charged sum of 2000 inr on my loan account as bounce charges. 2. Arvind has been playing around with me by doing fake commitments of gettin the charges waived off and came back with no response even after several calls and emails on Arvindkumar.up as by aye axis sales.in as advised by him 3. Due to his irresponsible behaviour I had to chase the builder and courier company for my property documents. I myself found my property documents and gave it to bank after 1 year of loan. Even now I have received the copy of triparty agreement from the bank or builder due to arvind's involvement.
                          Axis Bank customer support has been notified about the posted complaint.
                          I want to complain about the Axis Bank call centre Team lead named as Poornima located at hyderabad. I am really unhappy and it is disappointing to see that bank's like Axis has such employees who does miscommunication and asking me to pay again 5, 000/- immediately. I sad it is already deducted in my account but also she is saying that 'no you have to pay this amount immediately' blindly and one more thing is she is threatening me that you should not ask like this because you have taken personal loan from us. after given my payment details. which is happen at today 15:14pm number is[protected]. And i'm getting frequent calls about repayment which is more irritative after providing ECS.
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                            Rat1982
                            from Mumbai, Maharashtra
                            Feb 17, 2015
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                            Address: Thane, Maharashtra

                            Dear Sir /Madam, My self Ratish Nagwekar. My credit card number is [protected] with axis bank on the year 2010. In the year 2010 i closed that credit card and clear all dues, but still dated at the time apply Loan from any bank they said "Your card still Alive in systeam mean Active". Then i mail to credit card department from last month. That time they said "15 th feb 2015 " you get statement from out end. But now they says you get statement on 15 march 2015. I am not understand why they do that. My email id is [protected]@yahoo.co.in. Please guide me in this case. How can i collect statement from there side. Regards Ratish
                            Axis Bank customer support has been notified about the posted complaint.
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                              hari hari nadh
                              from Hyderabad, Telangana
                              Feb 15, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              this is harinadh. i am using axis bank account. On 14/02/2015 740/- deducted and 12.36%tax 91/- total 831/- was deducted with out information. i want my money back. every month you people are deducting money from my account.
                              my ac no- [protected]
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                                vishwaji
                                from Mumbai, Maharashtra
                                Feb 14, 2015
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                                Address: Mumbai City, Maharashtra

                                Sir/ Madam,
                                I am Vishwajit Kumar, having a savings account no.' [protected]' with your bank in cuffe parade, Mumbai branch since 2009.

                                Recently, on 27 Jan 2015, An amount of Rupees 1599.00 was debited automatically from my account like ECS through the site/ link " PUR/ICL - CGXPAY.COM/[protected]@ICDATE.NE/ICL -CGXPAY.COM " for which i didn't do any transaction.

                                Therefore I request you to kindly block/ disable the above mentioned site/ link permanently to avoid any further transaction/ debit from my account in future course of time.
                                Or you guide me to disable / block the site for further ECS debit.


                                Thanking you,
                                Your's faithfully.
                                Vishwajit Kumar
                                Axis Bank customer support has been notified about the posted complaint.
                                it is good. 3 star
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                                  Subhamita2007
                                  from Gurgaon, Haryana
                                  Feb 13, 2015
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                                  Address: Kolkata, West Bengal

                                  Subject: Fraud on Axis Bank Credit card number#[protected] Sir, With due respect my mother, Ms. Subhamita Maitra (55 years), W/O- Mr. Chandan Chakraborty residing at 29/1G H.K. Sett Lane, PS-Sinthee, Kolkata- 700050 beg to state that this is in regards to credit card fraud that was happened on her account. The incident is as follows: Mr. Kunal (Mob#[protected]) called my mother on Friday, 31st October, 2014 while she was at work. He introduced him as an employee of Axis Bank, and she asked him to call me later since she was at work then. He called me again on Saturday, 1st Nov and told her that she was a good pay master never defaulted on her credit card payments. He also had the information of the reward points, that she had accumulated. He told her that she had not redeemed the points. He told her that she can redeem her points for gifts - tab, watch, holiday etc. Being very much influenced by said Mr. Kunal, she disclosed her credit card details to him. As a result, on Monday, 3rd November, 2014, she got one message from axis bank regarding online transaction for RS.25999. She refused to accept the same, then Mr. Ashok Mukherjee (Mob#[protected]) from India shopping mania called her and returned 10000 rupees to her Axis bank credit card account. She also spoke to Niketan, (Mob#[protected]) who called her regarding the transactions and told her that he is from Axis bank credit card department. However when she asked to block the credit card, he informed it was not required. She was suspicious and called up Axis bank customer service. She did not wish to process any of these transactions. She requested the charges to be reversed within 24 hours. She has also requested the card to be blocked after calling Axis bank. In such circumstances, kindly do the needful in this regard and oblige. She has also lodged a complaint with the cyber crime police centre and informed AXIS Bank but they have not taken any action nor made any arrangements.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    gagandeep3231
                                    from Sangrur, Punjab
                                    Feb 12, 2015
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                                    Address: Jalandhar, Punjab

                                    at axis bank branch laddowali road jalandhar, , they have no off time for off, my friend working in branch came back home late night without any reason, , , they didnt cooperate thar she is lady and they have to cooperate, , they said if we siting uptp 11pm, , uhave to sit, , , ,
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                                      Senthil Biotec
                                      from Mancheral, Telangana
                                      Feb 12, 2015
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                                      Address: Ahmedabad, Gujarat

                                      Amount 1266 has been debited from my Acc No.[protected], My Transaction details is : Cyber Receipt Date:12/02/2015 Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Date : 12/02/2015 Transaction Amount : (INR)1, 266.00 Transaction Type : DR Transaction Description : INB/[protected]/ICICILOMBA CITRUS PAYM/ Could you please help me in refunding the amount to my account or else crediting to the ICICI Lombard .do needful asap. ___________________________________________________________________________
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                                        priyanka j khatri
                                        from Panaji, Goa
                                        Feb 12, 2015
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                                        Address: Valsad, Gujarat

                                        my sb a/c no [protected] with axis bank valsad a/c closed form was submitted on 24.1.2015 office told me you will receve cheque for balance amt in 8 days till date i have not received cheque they did not gave me cash also please do the needful
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