Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
6448
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 561

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RajshekharJ
from Mumbai, Maharashtra
Feb 21, 2015
Report
Copy

Address: Thane, Maharashtra

Hi, This is to your notice that on today 18:47 I am withdrawing the money through Axis Bank ATM Machine at Shripal Plaza II (Nalasopara - West), but I am not received the money by this machine. This machine was not functioning. So I cancelled my request, after that I received the print out which say Transaction Declined ATM ID (SPAC45412) Record No: 8821. Note the same amount was debited from my Citi Bank Account. I attached both snapshot FYR So request you to intervene on urgent basis Card No:XXXXXXXXXXXX1506 Bank Card Name: Citi Bank Regards, RajshekharJ [protected]
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kalaideeksa
    from Delhi, Delhi
    Feb 21, 2015
    Report
    Copy

    Address: Chennai, Tamil Nadu

    I am trying for more than ten days for creating ERA account ( even though am having savings account holder in the same branch of axis bank) . But still am not getting my ERA account no & it will not created. i have called so many times to that corresponding person. But they are not responding me properly. If bank employees are not supporting to account holder, then whom we have to contact. Axis bank has to take the necessary step for this problem and has to warn the employee.
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ribhu Ganguly
      from Kolkata, West Bengal
      Feb 20, 2015
      Report
      Copy

      Address: Kolkata, West Bengal

      We have been issued with an instant kit for opening of account.. Money of Rs 26, 350/- has also been deducted on 14th Feb. But till date A/C no. [protected] with Axis bank has not been activated. Bank people are not replying anything. They are telling they are unable to contact their Hq at Hyderabad. Amount has been deducted from Axis bank A/C No. [protected] Amount : Rs 26, 350/- New A/C for my son : [protected]. Bank : Axis Bank, BD-20, Salt Lake, Kolkata, Branch (025) PIN 700064. Now bank is not entertaining and doing any thing.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mallikarjun S A
        from Tumkur, Karnataka
        Feb 20, 2015
        Report
        Copy

        Address: Gulbarga, Karnataka

        Please Change my corresponding address in our record & Car loan A/C details for your reference AUR[protected]. New Address Mallikarjun.S.Allurkar H.No. 1-891/81/3/20, "Aditya Darshan" Brundavan Colony Karuneshwar Nagar, Gulbarga-585102 Mob-[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rashmijadhav
          from Hyderabad, Telangana
          Feb 19, 2015
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh

          Hi, I am Accenture employee. I have opened salary account with Begum pet Road branch. It is almost 3 months; they have not opened my internet banking account. They are just giving excuses. I don’t want is problem in opening an internet banking. Taken my 3 month salary and giving internet banking. This is the worst service, these people are giving. This is the worst bank. Rashmi Jadhav
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pradeep Bamal
            from Karnal, Haryana
            Feb 19, 2015
            Report
            Copy

            Address: Panchsheel Nagar, Uttar Pradesh

            I pradeep kumar mobile number[protected] withdrawn 20000 rupees from axis bank atm from my sbi account [protected] on 17feb15 . In this amount, i found two duplicate note of 500/- one is fake and another is broken .i have no any receipt of this transaction due to non availability of receipt in atm. I contact the nearest branch of axis bank hapur uttar pradesh but i did not get any satisfaction from this branch so kindly take necessary action against this matter. This atm location is babugarh cantt hapur uttar pradesh
            Axis Bank customer support has been notified about the posted complaint.
            Array
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anupam goel
              from Muzaffarnagar, Uttar Pradesh
              Feb 17, 2015
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh

              I want to complain about the Axis Bank Sales Team lead named as Arvind Kumar Upadhyay located at Noida sector 18 loan centre. I am really unhappy and it is disappointing to see that bank's like Axis has such employees who does miscommunication and play around with customers. Due to his immature and irresponsible behaviour I had to face following problems: 1. I had to follow up with them to know my emi date and amount. I did not even received the loan kit at that time. Even after several calls I did not get the response. Due to this I am being charged sum of 2000 inr on my loan account as bounce charges. 2. Arvind has been playing around with me by doing fake commitments of gettin the charges waived off and came back with no response even after several calls and emails on Arvindkumar.up as by aye axis sales.in as advised by him 3. Due to his irresponsible behaviour I had to chase the builder and courier company for my property documents. I myself found my property documents and gave it to bank after 1 year of loan. Even now I have received the copy of triparty agreement from the bank or builder due to arvind's involvement.
              Axis Bank customer support has been notified about the posted complaint.
              I want to complain about the Axis Bank call centre Team lead named as Poornima located at hyderabad. I am really unhappy and it is disappointing to see that bank's like Axis has such employees who does miscommunication and asking me to pay again 5, 000/- immediately. I sad it is already deducted in my account but also she is saying that 'no you have to pay this amount immediately' blindly and one more thing is she is threatening me that you should not ask like this because you have taken personal loan from us. after given my payment details. which is happen at today 15:14pm number is[protected]. And i'm getting frequent calls about repayment which is more irritative after providing ECS.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rat1982
                from Mumbai, Maharashtra
                Feb 17, 2015
                Report
                Copy

                Address: Thane, Maharashtra

                Dear Sir /Madam, My self Ratish Nagwekar. My credit card number is [protected] with axis bank on the year 2010. In the year 2010 i closed that credit card and clear all dues, but still dated at the time apply Loan from any bank they said "Your card still Alive in systeam mean Active". Then i mail to credit card department from last month. That time they said "15 th feb 2015 " you get statement from out end. But now they says you get statement on 15 march 2015. I am not understand why they do that. My email id is [protected]@yahoo.co.in. Please guide me in this case. How can i collect statement from there side. Regards Ratish
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  hari hari nadh
                  from Hyderabad, Telangana
                  Feb 15, 2015
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh

                  this is harinadh. i am using axis bank account. On 14/02/2015 740/- deducted and 12.36%tax 91/- total 831/- was deducted with out information. i want my money back. every month you people are deducting money from my account.
                  my ac no- [protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vishwaji
                    from Mumbai, Maharashtra
                    Feb 14, 2015
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra

                    Sir/ Madam,
                    I am Vishwajit Kumar, having a savings account no.' [protected]' with your bank in cuffe parade, Mumbai branch since 2009.

                    Recently, on 27 Jan 2015, An amount of Rupees 1599.00 was debited automatically from my account like ECS through the site/ link " PUR/ICL - CGXPAY.COM/[protected]@ICDATE.NE/ICL -CGXPAY.COM " for which i didn't do any transaction.

                    Therefore I request you to kindly block/ disable the above mentioned site/ link permanently to avoid any further transaction/ debit from my account in future course of time.
                    Or you guide me to disable / block the site for further ECS debit.


                    Thanking you,
                    Your's faithfully.
                    Vishwajit Kumar
                    Axis Bank customer support has been notified about the posted complaint.
                    it is good. 3 star
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Subhamita2007
                      from Gurgaon, Haryana
                      Feb 13, 2015
                      Report
                      Copy

                      Address: Kolkata, West Bengal

                      Subject: Fraud on Axis Bank Credit card number#[protected] Sir, With due respect my mother, Ms. Subhamita Maitra (55 years), W/O- Mr. Chandan Chakraborty residing at 29/1G H.K. Sett Lane, PS-Sinthee, Kolkata- 700050 beg to state that this is in regards to credit card fraud that was happened on her account. The incident is as follows: Mr. Kunal (Mob#[protected]) called my mother on Friday, 31st October, 2014 while she was at work. He introduced him as an employee of Axis Bank, and she asked him to call me later since she was at work then. He called me again on Saturday, 1st Nov and told her that she was a good pay master never defaulted on her credit card payments. He also had the information of the reward points, that she had accumulated. He told her that she had not redeemed the points. He told her that she can redeem her points for gifts - tab, watch, holiday etc. Being very much influenced by said Mr. Kunal, she disclosed her credit card details to him. As a result, on Monday, 3rd November, 2014, she got one message from axis bank regarding online transaction for RS.25999. She refused to accept the same, then Mr. Ashok Mukherjee (Mob#[protected]) from India shopping mania called her and returned 10000 rupees to her Axis bank credit card account. She also spoke to Niketan, (Mob#[protected]) who called her regarding the transactions and told her that he is from Axis bank credit card department. However when she asked to block the credit card, he informed it was not required. She was suspicious and called up Axis bank customer service. She did not wish to process any of these transactions. She requested the charges to be reversed within 24 hours. She has also requested the card to be blocked after calling Axis bank. In such circumstances, kindly do the needful in this regard and oblige. She has also lodged a complaint with the cyber crime police centre and informed AXIS Bank but they have not taken any action nor made any arrangements.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        gagandeep3231
                        from Sangrur, Punjab
                        Feb 12, 2015
                        Report
                        Copy

                        Address: Jalandhar, Punjab

                        at axis bank branch laddowali road jalandhar, , they have no off time for off, my friend working in branch came back home late night without any reason, , , they didnt cooperate thar she is lady and they have to cooperate, , they said if we siting uptp 11pm, , uhave to sit, , , ,
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Senthil Biotec
                          from Mancheral, Telangana
                          Feb 12, 2015
                          Report
                          Copy

                          Address: Ahmedabad, Gujarat

                          Amount 1266 has been debited from my Acc No.[protected], My Transaction details is : Cyber Receipt Date:12/02/2015 Transaction Details ___________________________________________________________________________ Account Number : [protected] Transaction Date : 12/02/2015 Transaction Amount : (INR)1, 266.00 Transaction Type : DR Transaction Description : INB/[protected]/ICICILOMBA CITRUS PAYM/ Could you please help me in refunding the amount to my account or else crediting to the ICICI Lombard .do needful asap. ___________________________________________________________________________
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            priyanka j khatri
                            from Panaji, Goa
                            Feb 12, 2015
                            Report
                            Copy

                            Address: Valsad, Gujarat

                            my sb a/c no [protected] with axis bank valsad a/c closed form was submitted on 24.1.2015 office told me you will receve cheque for balance amt in 8 days till date i have not received cheque they did not gave me cash also please do the needful
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vishal.p
                              from Pune, Maharashtra
                              Feb 11, 2015
                              Report
                              Copy

                              Address: Pune, Maharashtra

                              Hi This is pertaining to the promotional offer that was communicated to me in the month of November 2014 by one of the employees working for Axis Bank Credit card division. As I am holding a primary card of Axis Bank (miles & more credit card) the offer was if i order an addon card for one of my family members a gift for each card issued will be given (scarf for any female card holder & tie for any male card holder) Accordingly I had ordered 3 add on cards for my family members. All the 3 cards were delivered in November itself but unfortunately none of the gifts (scarf and tie) were delivered. I did speak with one of Axis Bank's branch managers -Pankaj but even he was unable to resolve the same. Then it was Mr. Ashish Dindore (Manager - Affluent Cards) who agreed that the bank had given the promotional offer & had committed to send the same . It has been over 3 months and I feel being misguided / cheated. The issue is not of the gifts but the way in which a reputed bank like Axis treats their loyal customers Regards Vishal
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Priyank1234
                                from Mumbai, Maharashtra
                                Feb 11, 2015
                                Report
                                Copy

                                Address: Pune, Maharashtra

                                I made complaint twice a time that I have done 1400 Rs. payment to Bharti Airtel Ltd. via axis mobile app. Yet Airtel saying they didnt receive money and barred my services. My contact No. [protected] Ac No.[protected] Name: Priyank Joharapurkar
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  valli5805
                                  from Manthani, Telangana
                                  Feb 9, 2015
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu

                                  I got a personal from axis bank at feb 2014 .my loan no.PPR[protected] and my mobile no [protected]. My monthly emi was 3261 For the month of jan 2015 two times emi debit in my account (5th jan amount 3261&20th jan amount 562) Please me
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    sum_
                                    from Lucknow, Uttar Pradesh
                                    Feb 9, 2015
                                    Report
                                    Copy

                                    Address: Reasi, Jammu and Kashmir

                                    my inter net banking user id[protected], a/c no. - [protected], tr .date - 05/02/2015, ref .no. - INB/[protected]/PAYU.IN/, 1200/- (suman kumar), mobile - [protected] . this is failed transaction & debite amount detail, but not found for aim...So, my debite amount refund done kare...thanks...
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      singh sanjay 2211
                                      Feb 9, 2015
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi

                                      my self sanjay kumar singh having the salary account in your preet vihar branch.in month of dec 2014 my pocket was picked so i blocked the my axis bank debit card and request to issue a new debit card.but not issued.so again i contact the axis bank gurgaon near by my office and fill the form for debit card.in process on 6 feb 2015 a msg received from axis bank that debit card is dispached by blue dart 0n 3 feb 2015. so i have tracked the and find that card is on blue dart office janakpuri brach .i was was at home since 6 feb 2015 but nothing has delivered.on 7 feb 2015 againg a msg received from axis bank that card was returned so collect from your home branch which in preet vihar.on moday i called up axis bank preet vihar branch i inform him about my debit card then i got replied from there that you call to customer care and complain there.i called axis bank customer care then no body need to here my problem due to there server they not getting my detail .i became very frustrated.please resend the my debit card at my correspondance address.flat no 1, gali no 2, 86 A, block A, palam exten dwarka sec 7 new Delhi 110077 .this address i already ragistered in axis bank in dec 2014 when i complained my lost card.my home address ( mohan garden uttam nagar new delhi 110059) is also same but due to re construction we are living in dwarka, .please resend me my debit card me .
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vikra63
                                        Feb 7, 2015
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu

                                        I took a housing loan from Axis bank and still now i dint get my account login credentials. In Fact there is no option at all where i can see my actual loan details online or nothing in post as well. I asked several times for the login credentials to see my account status and never got any response on this. Better close this bank.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit