Axis Bank Complaints & Reviews

Iam getting unsolicited calls from axis bank asking whether i would require personal loan and then they converse in tamil and force me to speak in tamil. This day i have got calls from the numbers [protected], [protected], [protected]. First the lady spoke from [protected] and she started conversing in tamil saying she is from axis bank. When i told why you guys are troubling and having my number on dnd, she gave the phone to another person and when i kept phone, he called from the numbers [protected], [protected]. I never had any banking relationship with axis bank and i really wonder how they make interstate calls asking to take loan and how they keep changing the numbers and keep calling. I can confidently say that the same team is calling and i can recognize the voice of the lady and the male voice.
Every now and then they keep calling from different numbers though i keep blocking them. First of all, how can they make calls when a phone is on dnd? Secondly how can they make interstate calls.
And how can they force me to speak in tamil when my phone is registered in a different state?

I am neha daud. I ordered a shoes from amazon and made payment online by debit card. Afterwards i returned those shoes and got the refund reference number for the transaction from amazon on 17/12/2018 but amount was not credited in my account even after 5 business days. Kindly look into same.
Refund reference number (Authorization code):-[protected]

I transacted an amount of inr 349 through bhim axis pay app vide transaction id[protected] on date 11/12/2018 and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with bank of baroda linked with the app. My query id is[protected] which is not resolved yet plz help..

I am facing serious support issue with axis bank, i have two accounts with axis bank since 2008 & 2013.
I have raised multi pal request to close the inactive account but past one month no staff have supported me, even i have visited 3 different branches to raise requests but no solution has been provided to me. I raised complaint on twitter also but as usual i only get generic response from twitter handler, fake assurance has been given to me multi pal time and i am not getting the desired solution.

I am unable to withdraw my salary due to this glitch with axis and no one from axis is supporting.

I visited gwalior branch on 26th november
I visited ambala cantt branch on 3rd, 10th & 14th december
I visited zirakpur patiala road branch on 20th nov & 20th december.

My salary is already credited into new account with axis (Which will be activate only if my old account will get closed by axis) and i am unable to withdraw it, my another month salary is about to get credit and same will be again of no use if i could not get is withdraw.

Seeing urgent support on this matter from axis asap.

My contact details are

Contact no:[protected]
Email:[protected]@yahoo.com

Dear sir
Greeting of the day!!!
I am visit for axis bank from jehanabad. Bank executive not informed this policy related and without inform this policy is issue. Iam contact this mr harsw vardhan not response.

With regards to your response, am totally unhappy & unsatisfied with your response and the service.
Its totally a professional way of cheating the customers. However am not going to close my request at any cost and will move legally to get my money back.
Regards
Subhash kumar
[protected]

Today i tryed depositing 2500 into the cdm machine and i received a receipt that 1 note is retained by bank and rest of the 2000 note want to submit i cancelled the transaction and my 1 note is not came back from the cdm machine, i have call the customer care and lodge a complaint they told it will be solved my 3to 5 business day, please help someone....

I am a customer of axis bank in sadshiv peth, pune branch. But i can't make payment online using my debit card and access mobile app for updation problem of mobile number. When i going to pay online using my debit card, it is not coming showing that the mobile number is not updated. But i updated my mobile number in branch several times but still the problem was not solved. I reported branch several times but they didn't help me regarding this issue. I called axis helpline number but didn't connect my call.

I did an online transaction using axis bank app an amount of rs.4000 to an sbi account holder it showed that the transaction done is failed but my account got debited and recipient also didn't receive the money. I am very much upset with this. I am really in need of money. I hope you resolve this problem as soon as possible.
Account number: [protected] from which the money got deducted.

Hello sir my name is ayush bansal i opened a od a/c in axis bank jalesar they promise me for processing fees discount & promise rate of interest 9.5% but they are charge me rate of interest 11.5%& they are not give my processing fee refund now they are not do any thing. Axis bank jalesar cheat me & misguide so i have not any trust on axis bank in future business

I have a credit card and due to outstanding my salary account was lein and 3059 was freeze in my account they could take and close instead they are charging late fee and became 2000 please take action on this no response from customer care take amnt in freeze so will be solved why the hell they are not taking...[protected] is registered no...They are not releasing if released i can pay or please take amnt

Dear team,
This is for your information, i have applied for a personal loan in february 2017. At the time of consulting about that bank person mr. Hemant puri has been promised me for a reducing rate of interest 13.5% but when i received my loan documents i found that he made that rate of interest 15.5% by overwritting that 13.5 figure. And all documents he signed by himself without my knowledge. I complaint to him then he refused. This is not fare please do the needful.
Reference documents are attached.
My loan account number is ppr[protected].

Hi team,

My credit card no. Is [protected]
Name : subhash atipamula
[protected]

Following are the messages i got on my mobile but both times it was failed in swiping machine. Please resolve.

Inr 410 was spent on your credit card xx0540 on 20-dec-18 at mumtaz ahmed. Avbl lmt: rs.78085.79. Call [protected] (If in india) if you have not done this transaction.

Inr 410 was spent on your credit card xx0540 on 20-dec-18 at mumtaz ahmed. Avbl lmt: rs.77675.79. Call [protected] (If in india) if you have not done this transaction.

Dear customer, a discount of 0.75% will be applied to your recent fuel transaction of inr 410 on axis bank card ending *0540. Thank you.

Dear customer, a discount of 0.75% will be applied to your recent fuel transaction of inr 410 on axis bank card ending *0540. Thank you.

Thanks in advance

Hi im Sanjay Murthy S,
My number [protected], [protected]
I have been trying to register for getting a new credit card and from past 20 days ive got zero response...should submit the credit card application 10 times online to get a call back..and the customer care people have told they would send their executive but again the same thing...No call back...the past week i got a call saying he would send the executive for verification..the guy came and went back saying he didnt have a device and told he would come back tomorrow and no ive tried calling him but no response...AXIS BANK customer service is the Worst i had to go through till date

Customer Care Guy Number [protected]

Executive guy Number [protected]

I have been trying to register for getting a new credit card and from past 20 days ive got zero response... Should submit the credit card application 10 times online to get a call back.. And the customer care people have told they would send their executive but again the same thing... No call back... The past week i got a call saying he would send the executive for verification.. The guy came and went back saying he didnt have a device and told he would come back tomorrow and no ive tried calling him but no response... Axis bank customer service is the worst i had to go through till date

Customer care guy number : [protected]

Executive guy number : [protected]

Hello,
I have axis bank account. Account number is [protected]. Having amount of 2110. And now it has rs. 250/- only. Bank has debited 1860/- rs without any information and when i checked my account statement it has mentioned as consolidated charges for account. It happens before also. These banks are deducting innocent peoples money from their accounts without telling peoples

I want my money back as they have not mentioned it.

I had applied for home loan, same has been got rejected by stating that where i am currently working is my relative just because mine and my employers surname are same. And there after enquiring they told me that my application rejected due to bank interal scoring, i asked that on what factor scoring is been calculated, so they are telling that they cant share that information. So how can i get to know that on what basis you have rejected my loan and also collected processing fees.

Dear sir,
I am the customer of your axis asap zero balance account but in the name of consolidated charges approx 2500/-have been deducted i don't no why. When i visit to the branch they said its an amount of cheque bounce but it was not informed before.
Now they have responded me that your signature kyc not done and in this month 1282/- also deducted including that. Since i am a retired person so i could not availed your charges burden so you are requested please refund my all amount deducted since two month. I have done my kyc procedure though the amount deducted.

Thank you

We are unable to surrender credit cards and unnecessarily getting charged month on month.

Kindly do the needful my no[protected].

My credit card number associate with this mobile number.

None of the axis bank personnel are helping us and the customer care is also not responding properly.

None of the branch people are o[censored]seful to cancel the credit card...

Sir my sister in law is a b com student and now preparing for banking sector and faced an interview with bsm axis bank umerkote odisha branch for field job. The bsm assured she will get the job and told her to go to head office bhubaneswar. Now the bsm is assaulting her by phone calls, sms. She ignored first but two days before he called her and told i am in bhubaneswar. You come to meet me. You will get full benefits with out fulfilling the target also. Please do needful against him and kindly acknowledge me. After your acknowledgement i may decide to go to ombudsman.

Hi,

I would like to raise a complaint against the non response of loan centre representative for the confirmation on the document sent

i was looking for a personal loan of 3 lakhs and called the tele-caller named Tania ([protected]) she informed the documents required as pan card, adhar card, sale deed, bank statement, salary slip and a photo. the next day she called and informed that sale deed cannot be considered as address proof. either gas book copy or gas bill copy is required. even though we sent the photo two three times the same was not clear and cannot be processed. if the documents are not proper then i requested to return my documents back.
on Saturday i called her again and asked for the confirmation when can she sent the documents back. she confirmed that the same will be sent ASAP.

at around 3 pm ist another person from axis bank ([protected]) called and told that my loan is already in processing status and if i say i dont need the loan due to the bad service of tele-caller tania, even though the mistake is at her side my cibil score will get affected.

Not sure if this is a particular rule at axis bank only where the telecallers are not provided with proper details and due to their mis communication if a customer feels fed up and reject the loan the customers cibil score getting affected. hearing this kind of rule for the first time where customer is being affected for the mistake and bad response of telecallers.

i then asked the proper documents and gave gas bill and gas book and marriage certificate to Mr Rajesh, Sakar nagar branch ([protected]) on sunday.

From monday i am trying to call the loan centre representative around 20 calls from my side and 10 or more messages. no reply at all. not even confirming if my documents are received at least.

may be this is the rule of axis bank that no need to respond to the customers properly. but from the last three four days i would have to say i had a worst experience from the axix bank loan section. i would make sure this worst response is being shared with who ever i know and would inform them not to take any banking service with axis bank