Axis Bank Complaints & Reviews

I am putting the customer id given on my cheque book to register for internet banking. But it is saying invalid credentials. Because of this i am not able to generate a password. What do i do?

My mobile number is not registered with my account currently. But that is not supposed to bother in internet banking. As for internet banking you just need the login id (9 digit customer id on cheque book) and the password which you generate.

My email id: [protected]@gmail.com

Hi Team, I have taken a loan for 750000 on oct 17 for 36 months, which gave total amount of 8.9L including interest if i pay that for 36 months. But I have planned to close it by one year. Now I have already paid for 8.5L amount and even though the EMI is around 2 K per month. In that case do i need to pay the complete amount shown in the initial statement which is not correct right? please clarify.

My account number is[protected], registered number [protected] i had have to pay my canada tuition fee before 31st december and i submitted transfer application in bank on 26 december but bank didn't transfer my fee till now. I want compensation of rupees 6 lakhs which i have spent in last 1 year for going abroad, so that i start some work in india

With reference to the above subject, the money in my axis sb account [protected] has been debited repeatedly.

When i visited the branch regard this, they told me that money deducted for exceeding transaction limit. How would we come to know about your latest policies? Have you intimidated the decrease of transaction limits?? Without any intimation, without any notice how the hell you people going to deduct customer's money? This is not first time or one time. You axis bank repeatedly doing the same.

1950rs deducted as consolidated charges, 350 as gst, 1250 for no bal maintenance. Till now i lost nearly 4000rs in axis account.

Refund all the money as soon as possible and close my account without any closing charges. I'm so irritated about your banking policies and high levy charges.

It is been a month i am trying to get my atm card and update my communication address but axis bank pathetic support system has no effective channel to do so and yet i do not have any debit/atm card to withdraw my money.
I am so badly pissed off with your services.
I can't even see my credit card balance and what amount is left.

Even your customer service rep are not helpful.

Sakshi
[protected]

Dear sir/madam,

There is a new debit card showing active in my net banking a/c but i have not received it till date. If as per rbi guidelines it is mandatory to replace the older card with new chip security card then it should reach to customer and customer itself has enabled/activate the same. But this is not the case here.

You are requested to send it to my address asap so that i can use the services...

Card details showing to my a/c is-:
5346 xxxx xxxx 9374

Regards,
Karn veer singh
[protected]

I am writing to dispute a fraudulent debit on my credit card in the amount of (Usd 1000) (Rs. 70000) marchat name is mailchimp. I am a victim of identity theft, and i did not make this debit. I am requesting that the debit reinstated, that any finance and other charges related to the fraudulent amount be credited, as well, and that i receive an accurate statement. Enclosed are copies of transaction message that was received from axis bank on 29.12.2018 at 3.19pm supporting my position. Please investigate this matter and correct the fraudulent debit as soon as possible. I suffered a lot (Personally, mentally & financially) from this incident. Please refund the money as soon as possible.

My personal loan no - ppr[protected] and emi date is 5 th every month, so please change this emi date from 5 th every month to 11 th every month, this is due to we are getting the salary every month 10 th so please change the emi date, so please kindly change my emi date to 11th of every month. Kindly request you to look into this as soon as possible.

Dear sir,
As earlier there are two option for net banking log in. 1. Through customer id. 2. Through card number. But now a days login through card number not available. And i had forgotten my old password. When i want to generate new net banking password through forget password option the below mention problem are shown.

Problem shown :we are having difficulties to processing your request, try again.

Please resolved it asap. Because i have to did some urgent transaction.

Please contact to me on [protected], if registed number is not reachable. Also you, can mail me on [protected]@gmail.com

Thanks & regards,
Anurag behera
[protected]/[protected]

I did do any transaction in google but from my account many times amount debited i complained in my branch also but no use i lost my amount nearly 22000 plz help me to refund me axis bank is unsucre. This is going on nearly one year urbranch works r not good this transaction did ask me any otp i never seen chetting bank like this i like colse my account for this unsafed bank axis axis axis

Hi,

I have a salary account in axis bank, in hiran magri branch, udaipur, rajasthan. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but noting is linked with my sb account which is unwanted because i don't trade in stock but still i charged for this.

I request indian complaint register form to take necessary action if possible.

I just received my debit card with a spelling mistake. My name is "bhavnaben dilipbhai pitroda" but the name printed is "bhavnaben dilipbhai pitrod". I have been charged rs. 590 and now i have a wrong name on it. I also called up at the branch and was told that the only option you have is to apply for a new one!

I have carefully given correct spelling of my name while applying for the card. It is bank's fault! It isn't fair to charge me second time for your mistake.

Please correct my name on the card.

Hello,

I have applied for axisforexonline.com and submitted documents in raichur branch to the concerned person mr. Srinivas on 21 dec, i was followed up daily but and complained to headoffice also, but everytime he was saying open the account with us, the thing the registration is for non customer only and again he was forcing to open account, till now he didn't completed my registration.

I wanted to transfer money to my brother and today was last date to pay his college fees and by another way i sent money and wasted my valuable time since a week,

No humanity and non worth employment like this guys really bad.

80 rupees deducted from my account without reason and something is activated which i don't want to start.
I want to stop tht transaction and want my money back.

I don't want this type of transaction to be done through my account.

I want my money back and this type of transaction through my account. I want my 80 rupees back as soon as possible.

I am sander rajaram shear. I regularly pay my car emily loan from last 2 year. Some of banking reason my oct emily cheque was bonce but i paid emily with penalty charges. This month i maintain my a/c and give detail to axis bank customer care employee but daily they are call me 2 to 3 times for same information. There not update and call customer for irritate. Different person call different time please take action//

Dear team,

My name is liyakat ansari having credit card of your bank card number. [protected]. So last date of payment is 3 dec 18 but i paid it on 03 of dec through my sbi card rs 66426.00

But you charge me fine of rs. 4810.61

Fund not credit in credit card account is not my fault.

Request you to kindly reverse interest.

Thanks

Dear Sirs,

This is SHAIK HIDAYATH SHAREEF from Bangalore .

This all started sometime in DECEMBER this year. I booked a flat in an apartment in Bangalore and was given the contact of Mr. Murali ([protected]) from Analytical Investments (for AXIS BANK) by the builder. Mr. Amit met me and I explained him my salary, expenses and other expense details, based on which, he confirmed me that I have the eligibility of 23 lacs. Since this amount was sufficient for me to go ahead, I proceeded with an understanding that eligibility is already assessed. Murali told me that one of his colleague will come to take the documents and cheque for processing fee for this home loan. Then, I was approached by Mr. Murali ([protected]), who came and collected my documents as well as the cheque of Rs. 2950 for the processing fee. I didn’t hesitate in giving the cheque since Mr. Murali had already confirmed me about my eligibility. Mr. Murali took all these and went back. The verification process started and I waited for long time thinking that everything is going on well. Within a couple of days, I saw that my bank account was debited with the cheque that I provided to AXIS Bank for Rs. 2950. This gave me more confidence that everything is going on well.

I called AXIS Bank’s customer care and she said that my eligibility is not there for the loan. I was taken aback. This comment came from AXIS Bank even though Mr. Murali had already told me that I had eligibility of 23 lacs, after the address and other verification process were done, after the processing fee amount was taken from my account and after waiting for such a long time. I argued with Renu about how could then Mr. Murali tell that I had the eligibility. If I didn’t have the eligibility, I am not a fool to proceed with the loan process and waste my Rs. 2950. She again told me that she will work with her manager and come back to me. She called again a couple of days but, all of them to say that nothing could be done and my eligibility is not there and the loan can’t be sanctioned. I got annoyed and asked her to return back my processing fee amount. She said the policy is not there to return the amount. I understood from HDFC and ICICI Bank that if they don’t sanction the loan, all the documents along with the amount is returned back to the customer. But here, neither did I get back my documents till date, neither the amount.

When I saw nothing is yielding results, I asked Murali to give her TL Suresh number. he gave the number and when I called, he was driving and said that he would call me back. I waited for a couple of days for his call. One fine day, one Ms. Indu (I think this was the name) called me and said that her manager wanted to know why I had called him a few days back. I explained her whole story but, she heard and told me the same thing – the processing fee can’t be returned. When I requested her again, she said that she will talk to her manager and call me back. This never happened. To follow up, when I called and talk to her, she said her manager is out of station and she doesn’t know when he will be back. Today, after more than a week, I am still waiting for the manager’s call.

Sir, as you see, this is a horrible experience. I was told that a panel has evaluated AXIS Bank as the best bank. I don’t know how. At least, I would never say that. You can see that they have given false information on the eligibility, collected the documents, taken the processing fee and then reverted back saying that eligibility is an issue. Till date, they have not returned the documents or the amount. Eligibility is the first thing that a customer takes care before giving any processing fee. But, AXIS Bank has cheated in this respect and has made some money out of this. I am not sure how many people would have experienced this with AXIS Bank. This looks like a good business for them. I don't think they have any business Ethics. How can they give false information to the customers and make money?

Sir, I would hence request you to please look into this matter urgently and help safeguard the customers’ rights. You help will definitely ensure that AXIS Bank doesn't repeat such cases down the line with any other customer.

Thanks much for your valuable time!!!

Regards,

SHAIK HIDAYATH SHAREEF

Sir, i am bikash kumar pati, i apply a lifetime free axis bank my zone creadit from dt-20/12/2018.
My refrence id is c1-[protected]c1. But i am not get my card so today i am going to my near axis bank branch, soro, balasore, odisha, pin-756055
Sir, your staff behave as carelessly manner. They dont take any action in my complain. They also behave as i am a staff in your branch and he is my sineor
So i request you plz solve my problem

Dear sir,
I would like to draw your kind attention, that i have wrongly transferred rs.20, 000/ from my savings a/c being no. [protected] of axis bank to my another savings a/c of hdfc bank being no. [protected] on 15/12/2018 in place of a/c no. [protected]. Immediate after made this wrong transaction entire matter was inform both the bank respectively, but very unfortunately axis bank is not initiating any step to refund back the amount in my a/c, though hdfc bank informed me that only axis bank can refund back the amount in to my a/c.
Please see this matter very seriously and give proper instruction from your end to axis bank.
Thanks and regards,
Prasanta deb biswas.

I got an sms today stating
"hello! Your a/c 5*6 has been debited by rs. 118 on 27dec18. The a/c balance is rs. *. Infor:sign. Verf. Chrgs mandate regst/stop. Call [protected] (If in india) if you have not done this transaction."
I called on the above mentioned number, talked about it with "lakshmi" and she told me that it has been deducted by hdlf life and the bank can't help me. When i asked her to mail this to me or to initiate a request to close my account, she said i need to visit my home branch! Anyway i called up hdfc life and they told me that they haven't deducted any charges. Please resolve this case o[censored]nidentified debit.