Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12994
Resolved
6561
Unresolved
6433
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 293

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Maheeka
from Sirur, Maharashtra
Dec 27, 2018
Resolved
Report
Copy
Resolved

Address: 411002

I was using axis bank credit card. Card no: [protected].
When i was financially strong i use to pay bill in time regularly. Today my financial condition is very poor there are 7 people who totally depends upon my salary. My 2 sister are suffering from night blindness my mother and father are heart patient, i am suffering from seizure disorder.
From month of oct-2018 i was jobless, my existing company are not paying me my outstanding payment.in month of december-2018 i joined new organization (Msgec), this organization is a start-up business.
Axis bank credit card department are continuously asking me for payment even i explained about my financial problem. Axis bank credit card department are telling me do or die but give us our payment, they are continuously calling me, they are telling me they will send me legel notice and will spoil my career they are abusing me on my financial problem.
I am asking for time limit so i can pay there amount.
The call from axis bank are giving me mental harassment, in case if i meet with accident or some other mental problem which will cause to death only axis bank is responsible for that.
Call coming from this number:[protected] & [protected]
Jan 27, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2018
Axis Bank Customer Care's response
Hi, we request you to pay your credit card dues at the earliest to avoid further charges. Sorry for the trouble. Regards, Team Axis Bank.
Dec 28, 2018
Updated by Maheeka
As i mentioned my financial condition is very bad. I had newly joined a startup company my exiting company is not paying me salary. I promise I will pay all the pending dues but I can pay 500/- each month from Month of February-2019 till my outstanding is not cleared. In future if my financial problem will solve I will pay reaming outstanding in full payment till then please support me.
I hope Axis Bank will understand my problem and corporate with me

Thank
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    siva rayapati
    from Bengaluru, Karnataka
    Dec 27, 2018
    Resolved
    Report
    Copy
    Resolved

    Hi all,

    I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 63328.

    This is to inform you that i cannot pay this amount as am job less and facing very difficult days in life.

    I can able to give 35% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 3 installments. More than 35% is not affordable for me in the present situation.

    I am ready to settle this as soon as i get the confirmation from your side.

    Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

    Please reach out my number: [protected].

    Thanks,
    Sivaiah
    Feb 3, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 27, 2018
    Axis Bank Customer Care's response
    Hi, request you to contact our phone banking team and one of the executives will help you. Refer the link https://bit.ly/2uFp30S for information on the same. Regards, Team Axis Bank.
    Hi, i have saving account in axis bank & when i checked my balance they have deducted 100 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples
    I have an salry account. Now it is 13.12.2018 suddenly 388. 35 rupees deducted from my Acount as consolidated charges for A/c
    My account no.[protected]
    Name -Ashutosh Singh
    Branch-Chinchwad
    Pin - 411033
    Contact no.[protected]
    Axis Bank Customer Care's response, Dec 27, 2018
    Verified Support
    Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      telson
      Dec 26, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: New Delhi, Delhi, 110019
      Website: nil

      My name Telson Thomas, Credit Card No-[protected], my card is expired, i don't get the new card right now. I talk to customer care, they are telling we alrdy send the card but nobody is staying in that address. I am out of India. My wife is staying there only.so please re issue the card once again, my wife will receive the card. Mob-[protected]
      Feb 3, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 28, 2018
      Axis Bank Customer Care's response
      Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
      Verified Support
      Dec 28, 2018
      Axis Bank Customer Care's response
      Hi, please refer the following link https://bit.ly/2PLNM00 for information on the same. Regards, Team Axis Bank.
      Dear sir,
      Ac no : [protected]
      Name : R. Dinesh
      I got a message on 17th- dec-2018. The message content is Your pin for card no xxnumber has been dispatched through overnite courier. But still i did't receive.

      Regards,
      R. Dinesh
      [protected]
      Hello, I used Axis Bank ATM to with 2000 INR twice from Andhra bank ATM dornakal branch on 7th December, 2018 evening. Transactions failed but amount was debited since I do not have Axis bank branch in my town I request bank to consider this online compliant.

      Ac no: [protected]
      Please resolve.
      Axis Bank Customer Care's response, Dec 28, 2018
      Verified Support
      Hi, here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Suman Kataria
        from Delhi, Delhi
        Dec 26, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: 122001

        Dear sir,

        I am axis user a/c no [protected] since 3 years but after 3 years i can say this is worst bank i have ever seen. Followings are the complaints:

        1. I have done a transaction on 22dec 2018 through imt (Instant money transfer) and got a reference id[protected], but the person was not able to withdraw the amount as whenever he is trying to tack out the money he is getting a message that 'transaction has been canceled" even i have checked that the transaction was cancelled but still i didnt find any solution. I have called multiple times to axis bank but every time customer care person told me different process to follow. I don't understand why this structure is so complicated??? If internet banking and otp is there then why the other person has to go to atm??

        2. I have applied for axis bank credit card which was free for lifetime. I got message from axis bank that auto debit system is set up with your axis bank credit card. I don't understand when i have not raised any request for this then why i got such kind of msgs. Without any credit card how these guys can be made auto debit linked to my account.

        I am really pissed off with their services. If my problem will not resolve. I will shut down my account with axis bank.

        Please help me in this matter, and resolve the problem i would be thankful to you.
        Jan 26, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 26, 2018
        Axis Bank Customer Care's response
        Hi, we wish to inform you that as the amount has been successfully debited from your account, request you to liaise up with the beneficiary bank for the same. Regards, Team Axis Bank.
        I am working man
        ndim's reply, Dec 21, 2018
        Ok
        Hello,
        I have given all required documents to the person and he handed over a kit to me however, I did not get any contact about the activation of account yet.

        Can someone please help me on the same

        Thanks & Regards,
        Priyanka Tailor
        Axis Bank Customer Care's response, Dec 27, 2018
        Verified Support
        Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
        My amount is debited from account .i swap the debit card in andhra bank atm money is debited from my account but money was not withdrawn from atm debited amount is 10000 .
        Banu Goud's reply, Dec 17, 2018
        12 Dec '18 12 Dec '18 ATM-CASH/+MALAKPET, HYDERABA/HYDERABAD-1/121218 - Rs10, 000.00 DR Rs14, 507.92
        Axis Bank Customer Care's response, Dec 27, 2018
        Verified Support
        Hi, we request you to please visit the below link to raise the dispute for the referred transaction. https://bit.ly/2us5Gcb . Regards, Team Axis Bank
        So please sire my account charges 650 and with gst 18% so enquiry now
        Axis Bank Customer Care's response, Dec 27, 2018
        Verified Support
        Hi, the charges levied in your account is as per schedule of charges. Please refer this link: https://bit.ly/2o02YoS for more details. Thanks for writing in! Regards, Team Axis Bank.
        Website server is pathetic. It takes like forever to login.
        Axis Bank Customer Care's response, Dec 27, 2018
        Verified Support
        Hi, we are here to help. Please DM the screenshot of the error for us to assist you. Sorry for the trouble. Regards, Team Axis Bank.
        As i wasn't knowing much about this services and it has already deducted @1899 which is not required in this a/c as it is salary a/c . Since when call was recived i was at office and i didnt knew about this service which is of no use of me n i dont require to pay this much amount . Kindly do help me in refunding the amount as early as possible.
        Axis Bank Customer Care's response, Dec 27, 2018
        Verified Support
        Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
        Sir my axix bank shipment not recive to me . Your courier boy dilvered wrong person .. when I said to your courier boy he said jo karna hai hai kar lo ... My shipment reference no is [protected]..and my contect is [protected]

        Thank you sir
        Axis Bank Customer Care's response, Dec 27, 2018
        Verified Support
        Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2PLNM00 Regards, Team Axis Bank.
        Helpful
        Found this helpful?
        7 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          MONUSCO/pintoe
          Dec 26, 2018
          Resolved
          Report
          Copy
          Resolved

          Dear sir

          I will appreciate your support my wife has withdrawn more than 2 and half cores from my nri account as i am the primary holder and she is secondary holder all the transfer were done online without my knowledge all the money was transferred to her a/c in axis bank bandra.
          At present she has opened a account in axis bank panjim branch a/c [protected] is from goa panjim branch. She is leaving today for india appreciate your support to block all transfer and also block her from doing more transfer.

          Pls confirm and advice what can be done to stop her from doing more transfer. I am working in congo for united nations just arrived in kuwait today will be in mumbai after 8 to 10 days. Appreciate your reply asap.
          Jan 26, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 26, 2018
          Axis Bank Customer Care's response
          Hi, we request you to visit the nearest Axis Bank branch and our official shall assist you further. Regards, Team Axis Bank.
          [protected]
          All most 15 days completed but no refund. Axis neo credit card
          सर मेरा एटीएम कार्ड फ्रीज कर दिया है ओर बैंक के चक्कर कटते मुझे एक महीना हो गया है लेकीन मेरी कोई भी सुनवाई नही की जा रही है मेरे खाते को चालू करने की कृपया करे मेरा मोबाइल नम्बर [protected]
          खाते मे ragister no [protected]
          Dear sir iam sathiyaraj iam apply in personal loan axis bank dindigul branch tamil nadu loan deportment no raspance sir all documents supmit my credit score 780 sir loan amount 1.5 laks sir please tak action sir
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jitusanu
            from Haldwani, Uttarakhand
            Dec 26, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Bareilly, Uttar Pradesh, 243201

            It is to inform you that i jitendra gangwar from bareilly uttarpradesh was selected in abyb program 2018. My amcat id is [protected]. I have deposited a caution money of rs10000 but because of some reason i was unable to join the program. Now i want my amount back. I have done mail also but there is not any reply.
            I am sending the attachment of receipt.
            Kindly look after this.
            +1 photos
            Feb 4, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 27, 2018
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
            Dear Sir,

            I do transfer 50000/i to no below link but not crdit in merchant account

            https://www.payumoney.com/paybypayumoney/?fbclid=IwAR0ujFQD6buZmdgCn8xOfxOWCYdl6...

            9dnDddEbhLbBq6EccDRNSQoLxDkw#/919B0D4E167D9FE9C6A1D877F86F026A

            Regards/
            Hari Prakash

            I am complaining about refund of caution money 10000 - Comment #3307937 - Image #0
            Axis Bank Customer Care's response, Dec 27, 2018
            Verified Support
            Hi, we request you to visit the below link to raise the dispute for the referred transaction https://bit.ly/2L2fC2d. Regards, Team Axis Bank
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              FAKHRUDDIN Malik
              from Mumbai, Maharashtra
              Dec 25, 2018
              Report
              Copy

              credit card settlement letter of axis bank

              Address: Mumbai City, Maharashtra

              Dear sir
              My name is fakhruddin malik

              I have settled the axis bank
              Credit card no. [protected] in february 2016
              Yet not received the settlement letter

              Requesting you to please share the same at [protected]@gmail.com

              As my previous mail id malik. Malik. [protected]@gmail.com has been blocked

              Requesting you to please take the case on high priority
              br...
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy
              T
              TuHiN rOxX
              from Lala, Assam
              Dec 25, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: 831005

              Sir, i subrato banerjee holding an a/c:-[protected], i have done a transaction on 22dec 2018 through imt (Instant money transfer) and got a refrence id[protected], but the person was not able to withdraw the ammount as whenever he is trying to tack out the money he is getting a message that 'transaction has been canceled" even i have cheacked that the transaction was cancelled but still i didnt get my money back.
              Please help me in this matter, and resolve the problem i would be thankfull to you.

              Refrence id:[protected]
              Imt id:-[protected]
              +2 photos
              Jan 26, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Dec 26, 2018
              Updated by TuHiN rOxX
              Issue is still der
              Verified Support
              Dec 26, 2018
              Axis Bank Customer Care's response
              Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8. Regards, Team Axis Bank.
              During opening of asap axis bank account, my pan card number is not getting updated .it is showing not found in database.
              I am having my pan card.
              Kindly update your database.
              I have my pan number generated by NSDL.

              the transaction has been canceled but amount still not credit in my account - Comment #3308060 - Image #0
              Axis Bank Customer Care's response, Dec 28, 2018
              Verified Support
              Hi, we are here to help! Please DM us your PAN details along with contact details and we will get back shortly. Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sk Rijaul
                from Gobardanga, West Bengal
                Dec 25, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: 713403

                This is to inform that from last seven months company is harassing me regarding the loan although i have provided entire documents. I don't want to visit your burdhwan and durgapur branches as this branches say that the company doesn't provide the loan. Burdwan branch says visit durgapur branch we don't provide the loan vise e versa. Will i get the loan answer me
                Feb 4, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 26, 2018
                Axis Bank Customer Care's response
                Hi, sorry for the inconvenience. We are here to help! Pls DM us your contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yogeshkame
                  from Pune, Maharashtra
                  Dec 25, 2018
                  Report
                  Copy

                  Address: Osmanabad, Maharashtra

                  My account deducted rs 177 two times without any information. I enquiring in bank but bank say that there are new rule for diposite cash in account. Means there are only 4 time you diposite cash in your own bank account. But bank not send me any mail or sms about it. I notice deduction this time but at many time i ignore deduction. I told bank that there are no any mail or sms receive regarding this
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ronnie Cooper
                    from Ahmedabad, Gujarat
                    Dec 24, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 380015

                    Hi,
                    So, one of you agent called me and ask to get credit card, i said i already have credit card and he was "sir you can other one its free no joining fee its lifetime free". So accept and he came home and said card will neo credit card. So we fill form and after few days i get text for vistara card so i called him about this and he said “that’s fine sir don’t worry card will come to you that’ll neo. After few day i got vistara credit card, so again i called him and he was like “sorry sir but now you have to use vistara only”. Now i don’t want any of your card and what is solution for this? Complaint no.[protected].
                    Jan 29, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 26, 2018
                    Axis Bank Customer Care's response
                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      ritieu
                      from Noida, Uttar Pradesh
                      Dec 24, 2018
                      Report
                      Copy

                      I am not able to place a request for cheque book. its showing lein reason code.
                      Before 6-7 days, amount of 481 has been deducted from my account. No amount is pending to deduct Still customer care executive are saying your account balance is in negative. they are saying to visit branch to resolve this lein issue. If we are properly maintaining our account then why you are not updating the correct information with you & making customer fool.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pt7777
                        from Raigarh, Chhattisgarh
                        Dec 24, 2018
                        Report
                        Copy

                        Address: 495446

                        Respected sir/madam
                        I sri prem prakash tiwari of vill & p. O. dipka have a axis bank holder in your branch, today i have received a phone call and introduce to pay u money customer care whose no is [[protected]] telling that our amount hold in pay u money our amount hold in pay u money so deposited your amount to your account so provide your card information. I have given all the information to him then he transaction from my account[protected] of transaction upi rs. 25000, (fino bank sativali branch Maharashtra ac no. [protected] ) rs 25000 (bank of Baroda surat branch Gujarat ac no [protected]) & 25000(not clear this transaction ) and 25000 (not clear this transaction i contacted the customer care about the about debit the customer care informed me that if the transaction has not been done by you it will be reversed immediately axis bank and they said that you report the matter to cyber crime as it is the case of fraudulent withdrawal. I reported the matter to cyber crime, dipka Now from near axis bank dipka korba . it has been informed me..
                        So requesting you that kindly reverse the amount if possible and adjusted the same
                        Thanking you,
                        Yours faithfully, ...
                        +3 photos
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aravindhan Seetharaman
                          from Mumbai, Maharashtra
                          Dec 24, 2018
                          Report
                          Copy

                          Hi,

                          I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 78000 odd amount

                          This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months due to my father's demise, however i would like to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt, for last year i have been paying the amount but was delayed due to these unforseen circumstances

                          If agree to settle with this amount, i shall be clearing their dues asap

                          I am ready to settle this as soon as i get the confirmation from your side.

                          Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                          Please reach out my number [protected]

                          Thanks,
                          Aravindhan
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nireesha damu
                            from Bengaluru, Karnataka
                            Dec 24, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 560076

                            Iam getting unsolicited calls from axis bank asking whether i would require personal loan and then they converse in tamil and force me to speak in tamil. This day i have got calls from the numbers [protected], [protected], [protected]. First the lady spoke from [protected] and she started conversing in tamil saying she is from axis bank. When i told why you guys are troubling and having my number on dnd, she gave the phone to another person and when i kept phone, he called from the numbers [protected], [protected]. I never had any banking relationship with axis bank and i really wonder how they make interstate calls asking to take loan and how they keep changing the numbers and keep calling. I can confidently say that the same team is calling and i can recognize the voice of the lady and the male voice.
                            Every now and then they keep calling from different numbers though i keep blocking them. First of all, how can they make calls when a phone is on dnd? Secondly how can they make interstate calls.
                            And how can they force me to speak in tamil when my phone is registered in a different state?
                            Jan 27, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 24, 2018
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                            Dec 25, 2018
                            Updated by nireesha damu
                            Hi, will you let me know the mailID to which I have to share the contact number - where Iam receiving the calls. I will share the number as iam concerned to post it here being public website.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nehadaud19
                              from Pune, Maharashtra
                              Dec 24, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              I am neha daud. I ordered a shoes from amazon and made payment online by debit card. Afterwards i returned those shoes and got the refund reference number for the transaction from amazon on 17/12/2018 but amount was not credited in my account even after 5 business days. Kindly look into same.
                              Refund reference number (Authorization code):-[protected]
                              +1 photos
                              Jan 29, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 24, 2018
                              Axis Bank Customer Care's response
                              Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8. Regards, Team Axis Bank.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                chandrasekaran1444
                                from Tinsukia, Assam
                                Dec 24, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 625540

                                I transacted an amount of inr 349 through bhim axis pay app vide transaction id[protected] on date 11/12/2018 and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with bank of baroda linked with the app. My query id is[protected] which is not resolved yet plz help..
                                +1 photos
                                Jan 26, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 26, 2018
                                Axis Bank Customer Care's response
                                Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2LfvI8a Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  anil_ksaluja
                                  from Chennai, Tamil Nadu
                                  Dec 23, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Website: www.axisbank.com

                                  I am facing serious support issue with axis bank, i have two accounts with axis bank since 2008 & 2013.
                                  I have raised multi pal request to close the inactive account but past one month no staff have supported me, even i have visited 3 different branches to raise requests but no solution has been provided to me. I raised complaint on twitter also but as usual i only get generic response from twitter handler, fake assurance has been given to me multi pal time and i am not getting the desired solution.

                                  I am unable to withdraw my salary due to this glitch with axis and no one from axis is supporting.

                                  I visited gwalior branch on 26th november
                                  I visited ambala cantt branch on 3rd, 10th & 14th december
                                  I visited zirakpur patiala road branch on 20th nov & 20th december.

                                  My salary is already credited into new account with axis (Which will be activate only if my old account will get closed by axis) and i am unable to withdraw it, my another month salary is about to get credit and same will be again of no use if i could not get is withdraw.

                                  Seeing urgent support on this matter from axis asap.

                                  My contact details are

                                  Contact no:[protected]
                                  Email:[protected]@yahoo.com
                                  Jan 26, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 24, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that as per our records there is a lien in your account and that is the reason the account cannot be closed. Request you to visit your nearest branch and one of the executive will help you further. Regards, Team Axis Bank.
                                  Dec 24, 2018
                                  Updated by anil_ksaluja
                                  I had visited your 3 Branches and asked them to share the total payable amount and was ready to pay but none helped me with the resolution. I am chasing bank from past 1 month and begging for help, unfortunately noting work out.

                                  I visited your Gwalior branch, Ambala Cantt branch and Zirakpur branch as well.

                                  I met your Team in Ambala Branch Senior Manager Mr.Mayank Mittal and his Branch Manager which treated me very rudely and behaved that they own the bank... Such pathetic experience by a private bank which is into business because of customer like us isn't acceptable.
                                  I visited to get a solution on 3rd December and have been told to get the resolution within next 2-3 working days, Unfortunately I didn't get anything on account of solution.

                                  I again visited your branch to seek support and met Branch manager Who was a lady and called her colleagues to find the solution but due to her limitation she was unable to provide me anything on commitment part hence she again asked me to submit the forms which i submitted but its been a month now i am just waiting for the solution.

                                  My Concern is why such delay which is causing pain to me without my fault.
                                  Due to this freeze account my other account which needs to open as salary account is not activated and i am unable to withdraw my salary, None of you are bothered to solve the issue rather replying with false facts every-time i am trying to reach to Axis.
                                  Dec 26, 2018
                                  Updated by anil_ksaluja
                                  Still No closer on request. None of the Branch staff have connected back.
                                  On 22.12.2018 when I tried to book a tatkal ticket on irctc app. After payment process it was shown rejected and the ticket was not booked but meanwhile the amount was debited from my account. Please refund the amount to my account and oblige.I am attaching the message sent by vk-AxisBk below for your doing the needful.

                                  no resolution on request made to close an old inactive account - Comment #3306020 - Image #0
                                  Axis Bank Customer Care's response, Dec 24, 2018
                                  Verified Support
                                  Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2L2fC2d Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    from Mamit, Mizoram
                                    Dec 23, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Jehanabad, Bihar, 804425
                                    Website: [email protected]

                                    Dear sir
                                    Greeting of the day!!!
                                    I am visit for axis bank from jehanabad. Bank executive not informed this policy related and without inform this policy is issue. Iam contact this mr harsw vardhan not response.

                                    With regards to your response, am totally unhappy & unsatisfied with your response and the service.
                                    Its totally a professional way of cheating the customers. However am not going to close my request at any cost and will move legally to get my money back.
                                    Regards
                                    Subhash kumar
                                    [protected]
                                    Jan 24, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 24, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we are sorry to note that you want to close your account. Request you to visit any of our nearest branch and our executive shall assist you with cancellation of your policy Thanks for writing in! Regards, Team Axis Bank.
                                    Dec 27, 2018
                                    Updated by [email protected]
                                    Hi I have been cheated by axis bank as they deducted my account without my approval for the Medi claim and for the same I requested them several times but they replied nothing. Finally when I called the executive of axis Bank he deposited 6000 RS against 6549 for not eleborat these things. I want justice against mental and physical harrassment.
                                    Regards
                                    Subhash Kumar
                                    [protected]
                                    Thanks for the revert but I am not able to visit at your nearest branch due to closing in my company so please send your representative at my office.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rajasilke
                                      from Kolkata, West Bengal
                                      Dec 22, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      rs 500 note retained by cdm machine

                                      Address: Kolkata, West Bengal, 700015

                                      Today i tryed depositing 2500 into the cdm machine and i received a receipt that 1 note is retained by bank and rest of the 2000 note want to submit i cancelled the transaction and my 1 note is not came back from the cdm machine, i have call the customer care and lodge a complaint they told it will be solved my 3to 5 business day, please help someone....
                                      +1 photos
                                      Helpful
                                      36 other people found this review helpful
                                      36 found this helpful
                                      3 Comments
                                      Report
                                      Copy