Axis Bank Complaints & Reviews

I have a axis credit card bill payment from my axis savings bank account.
I have transferred rs. 28342. The money has been deducted from my account but status of transaction states as suspect.
Upon contacting the customer care calls are been transferred between credit card department and banking department.
The same bank charges late fee payment charges for credit card and monthly charges for not maintaining the minimum account balances for these kind of services provided.

Axis bank greater noida, it hasn't come to any field verification and has set up the negative feedback on not opening an current account for start up company.
The customer treatment in the bank is so worst. They delay everything months that is to be completed in hours or days, and finally give zero result in the end. The accommodated employees in the branch are pretty much having no honest. They cover up what others are saying. They make the customer wait for hours in the branch it's self though they are free of everything. The management is so worse.

Dear sir/madam,
Kindly provide the noc of the closure of my education loan account of which i had already cleared all my dues and emis yesterday on 10/12/2018 in axis bank branch at mahmoorganj, varanasi u. P

Please do accept my request and provide genuine response as earnest as soon as possible.
Following are the details of my loan a/c-
A/c no.-[protected]
Name - himansh tiwari
Custid[protected]
Emailid - [protected]@gmail.com
Contact no.- [protected]

Regards
Himansh tiwari
Varanasi

I hv 2 pay my credit card bill. I call @ care 11:40pm on[protected]. They said our system is not working call after 2 hours. I explain today last day for bill. I don't know proper information about the bill i hv 2 knw details they transfer call @ ivr when again i try 4 time the did this i hv full recording of conversation they totally waste my 50 min and i missed payment. Also axis app is not working screenshoot is attached with it and also there care call is chargable @1₹/min. Need solution of my problem and also take action against ur executive razi and sri parsad and 2 more. And why axis don't hv any complaint email id?? Bcz there portal is confusing

Dear sir,
My name is Mithun A/c no [protected] . I have prime salary a/c. When i cheak my axis bank mobile app balance a chargre 1000 rupees . I call at customer care he explained methis charge for net secure charges But i don't have applied for this and i don't receive the device. If any mistake please rectify and reverse the request as soon as possible. I don't want to netsecure device or enything els. Please reverse .

Please Reverse the Charge

Mithun sarkar
[protected]

I want to close my salary account with axis bank branch at infosys campus technopark as it is not operational. I had contacted the bank several times, but the branch officials are not helpful in closing the account. They are not willing to close my account and want me to wait for 3mnths and not to do any transaction in that account so that it gets converted to normal savings account which will require minimum balance maintenance. Untimely they want me to pay the penalty and close the account.
Please help to close my salary account. If any documents provided to me while opening the account needs to be submitted back, please let me know the process.

Awaiting suitable response on this issue.

Thanks,
Preethi pv

I had done a fixed deposit for amount 1 lakh for 15 days with axis bank. Was supposed to get interest of 144rs but at maturity turns out, axis bank has deducted 763rs and returned only 99263rs. How can a fd mature and give less than principle amount. How can they charge tds on base amount instead of interest only. I put one lakh amd get back 99263. Which bank does that and why will i fixed deposit my money for bank to rob my money

Whenever i reaching to my home branch some time server is down and some time employee is out pf station when he applicable nobody knows.when i visit to nearer branch they said go to home branch that axis branch ID -1488.my home branch id is-1088 who gives lots of excuse for not updating my ASAP ACCOUNT KYC.In January 1 year will be held by opening ASAP account.
solve it as soon as possible otherwise give me mail that KYC will not updated...

Hi,

Recently today morning i went to nearby axis bank atm. I tried to with draw 400 inr from my account. While withdrawal at the time money dispens. Money counting (Sound) was in process, due to power cut, cash was not delivered but amount gets deducted. I got a message like 400 is debited from your account. But it atm didn't dispense the money because of power cut. I have waited for around 15 min but there is no use.

Hi my name is himanshu. My bank branch is sector 16 noida, uttar pradesh.. Last month without my permission my bank charged 1000 rupees with no reason. I want my money back now. Please help. I tried to contact them but their response wasnot good. After sale service of axis bank is pathetic. I want to close my operative account now. Please assist me in this. My number [protected]/[protected]...

Hi sir,
I am doing upi payment on paytm app. The paytm transaction should be failed. But the amount of transaction will be debited on your bank. I contact to paytm care and ask debited information. They can suggest me in paytm app of transaction can't intiate or can't successful. So you will contact your bank. So iam call to so many times to your customer care. But he can't respond anything. So please give answer for these two transactions.

Hi, this is saurabh.
Holding the burgundy nre account in axis bank and using the credit card also, dated on 1st dec.2018 some one have stolen my card at air port and did the unauthorized transection thru that (06 transections, ttl value of 29, 593.00 hk $ / 2, 75, 493.90 rs.) in hong kong, at that time i was in china,
Unfortunate, haven't received sms on my registered mobile, checked my mails on 2nd dec and at the same with me launched my complain and blocked my card.
Send the mail also with all the required info thru mail but not able to upload the docs of dispute on website.
Considering the amount bit worried if the investigation have started or not.

If some one can help me in this case

I made a upi payment through axis mobile app
On 8/12/2018 at 8 pm clock an amount of 20000 but money deducted from my account and status showing decline.
Now also money not revised to my account and i didn't get any kind message of money deducted from my account.
I attached transaction details screenshot with details kindly resolve this problem immediately.
....

Dear sir,
I am maniganda b staying in bangalore my account no in axis bank [protected], customer id is[protected] i went to canara bank atm (Atm id - 8887668 kurubarahalli) where i got only 10, 000 message but amount was not received because of sudden power cut please resolve the problem as soon possible put my money back to account. Please do the needful

Thanking you
Maniganda b

Every months i was paying my loan repayment via direct debit.. For this december it is not debited, as usual i got the intimation on 3rd december that my account will be debited on 5th... But still now there is no debit in my account and also axis fined overdue charge around 600, i didn't gave stop payment in my debiting account.. I will pay the actual amount.. I cant pay overdue charges..

Dear sir / madam,

This is an urgent complaint regarding a fraudulent transaction executed via my axis bank credit card for total inr rs.404.50 (Usd 4.15) on the 4th dec, 2018. Around night 23.05p. M. On 4th dec’2018, criminal has done following total 10 (Ten) transactions on my credit card. The details of these transactions are as below –

Bank name - axis bank

Credit card no. -
br...

Respected sir,
Today i received a phone call from the bank, intimating that rs.1899 would be deducted from the account towards online security. It's not fair to recover any sum from the bank account with out getting proper consent from the customer. Mere intimation will not tantamount to have obtained permission/consent. I was not even given time to think and consult with my parents.

I am not willing to pay any amount towards online security.

My account details are:
Name - p. G. Nivedhya
Sb a/c no.[protected]

So, kindly reverse the recovery amount to my bank account immediately. Thanking you.

Or else, i will be forced to seek the help of banking ombudsman.

Dear @ concern

I am a customer with having customer id[protected] in your bank, my concern is that i have done a transaction of rs. 70k through mobile app imps to another account this morning against which my amount got debited.

While checking with beneficiary account i foynd the amount not credited. Then i call to the phone banking and found the transaction got failed.

As a layman i want my money back in my account and cannot wait for 3 days.

So i urged in your phone banking to lodge a complaint which they have denied and share a conversation reference no...[protected]

I just want my amount back in my account latest by tomorrow ie 8/12/18. So request your action on this.

Respected sir/madam
I sri debabrata mondal of vill & p. O. Khandra have a credit card holder in your branch, today i have received a phone call whose no is [protected] telling that activation of my card. I have given all the information to him then he transcationed from my account of rs. 9898, (One 97 communicatio) rs. 7777 to vodefone billdesk & 9893 at paytm after that one phone call coming from your bank no. Is [protected] and he immediately block my card.
So requesting you that kindly reverse the amount if possible and adjuste the same
Thanking you,
Yours faithfully,
Debabrata mondal
Credit card no. [protected]

Hi,
Mrs m. Usha nandhini
Account details:[protected]
Customer id:[protected]

Dear sir/madam,

I have downloaded the mini statement and i saw that that my mini statement was showing as pos/titan company lim/chennai/201018/18: debited but i am in trichy in maternity leave and i am holding my card with me but somebody has swiped my card in titan for the amount of 19, 658 rs in my debit card account [protected] on 20th oct

Also i have contacted the axis card customer care for more than 50 times i didn’t get a proper reply from them, they only told me to provide a compliant letter which i have already provided to axis bank kattur trichy on 4th dec and on 7th dec and the complaint was closed without any resolution and without informing me.

. As per my knowledge any transaction happening without my knowledge is a fraud transaction. But axis bank is just closing the complaint without any resoultiuon and investigation.

I am in maternity leave and every time i have to travel long distance to raise a complaint. It is giving a lot of stress.

I would like to refund the money on pririority.

Regards,
Ushanandini. M