Axis Bank Complaints & Reviews

Whenever i reaching to my home branch some time server is down and some time employee is out pf station when he applicable nobody knows.when i visit to nearer branch they said go to home branch that axis branch ID -1488.my home branch id is-1088 who gives lots of excuse for not updating my ASAP ACCOUNT KYC.In January 1 year will be held by opening ASAP account.
solve it as soon as possible otherwise give me mail that KYC will not updated...

Hi,

Recently today morning i went to nearby axis bank atm. I tried to with draw 400 inr from my account. While withdrawal at the time money dispens. Money counting (Sound) was in process, due to power cut, cash was not delivered but amount gets deducted. I got a message like 400 is debited from your account. But it atm didn't dispense the money because of power cut. I have waited for around 15 min but there is no use.

Hi my name is himanshu. My bank branch is sector 16 noida, uttar pradesh.. Last month without my permission my bank charged 1000 rupees with no reason. I want my money back now. Please help. I tried to contact them but their response wasnot good. After sale service of axis bank is pathetic. I want to close my operative account now. Please assist me in this. My number [protected]/[protected]...

Hi sir,
I am doing upi payment on paytm app. The paytm transaction should be failed. But the amount of transaction will be debited on your bank. I contact to paytm care and ask debited information. They can suggest me in paytm app of transaction can't intiate or can't successful. So you will contact your bank. So iam call to so many times to your customer care. But he can't respond anything. So please give answer for these two transactions.

Hi, this is saurabh.
Holding the burgundy nre account in axis bank and using the credit card also, dated on 1st dec.2018 some one have stolen my card at air port and did the unauthorized transection thru that (06 transections, ttl value of 29, 593.00 hk $ / 2, 75, 493.90 rs.) in hong kong, at that time i was in china,
Unfortunate, haven't received sms on my registered mobile, checked my mails on 2nd dec and at the same with me launched my complain and blocked my card.
Send the mail also with all the required info thru mail but not able to upload the docs of dispute on website.
Considering the amount bit worried if the investigation have started or not.

If some one can help me in this case

I made a upi payment through axis mobile app
On 8/12/2018 at 8 pm clock an amount of 20000 but money deducted from my account and status showing decline.
Now also money not revised to my account and i didn't get any kind message of money deducted from my account.
I attached transaction details screenshot with details kindly resolve this problem immediately.
....

Dear sir,
I am maniganda b staying in bangalore my account no in axis bank [protected], customer id is[protected] i went to canara bank atm (Atm id - 8887668 kurubarahalli) where i got only 10, 000 message but amount was not received because of sudden power cut please resolve the problem as soon possible put my money back to account. Please do the needful

Thanking you
Maniganda b

Every months i was paying my loan repayment via direct debit.. For this december it is not debited, as usual i got the intimation on 3rd december that my account will be debited on 5th... But still now there is no debit in my account and also axis fined overdue charge around 600, i didn't gave stop payment in my debiting account.. I will pay the actual amount.. I cant pay overdue charges..

Dear sir / madam,

This is an urgent complaint regarding a fraudulent transaction executed via my axis bank credit card for total inr rs.404.50 (Usd 4.15) on the 4th dec, 2018. Around night 23.05p. M. On 4th dec’2018, criminal has done following total 10 (Ten) transactions on my credit card. The details of these transactions are as below –

Bank name - axis bank

Credit card no. -
br...

Respected sir,
Today i received a phone call from the bank, intimating that rs.1899 would be deducted from the account towards online security. It's not fair to recover any sum from the bank account with out getting proper consent from the customer. Mere intimation will not tantamount to have obtained permission/consent. I was not even given time to think and consult with my parents.

I am not willing to pay any amount towards online security.

My account details are:
Name - p. G. Nivedhya
Sb a/c no.[protected]

So, kindly reverse the recovery amount to my bank account immediately. Thanking you.

Or else, i will be forced to seek the help of banking ombudsman.

Dear @ concern

I am a customer with having customer id[protected] in your bank, my concern is that i have done a transaction of rs. 70k through mobile app imps to another account this morning against which my amount got debited.

While checking with beneficiary account i foynd the amount not credited. Then i call to the phone banking and found the transaction got failed.

As a layman i want my money back in my account and cannot wait for 3 days.

So i urged in your phone banking to lodge a complaint which they have denied and share a conversation reference no...[protected]

I just want my amount back in my account latest by tomorrow ie 8/12/18. So request your action on this.

Respected sir/madam
I sri debabrata mondal of vill & p. O. Khandra have a credit card holder in your branch, today i have received a phone call whose no is [protected] telling that activation of my card. I have given all the information to him then he transcationed from my account of rs. 9898, (One 97 communicatio) rs. 7777 to vodefone billdesk & 9893 at paytm after that one phone call coming from your bank no. Is [protected] and he immediately block my card.
So requesting you that kindly reverse the amount if possible and adjuste the same
Thanking you,
Yours faithfully,
Debabrata mondal
Credit card no. [protected]

Hi,
Mrs m. Usha nandhini
Account details:[protected]
Customer id:[protected]

Dear sir/madam,

I have downloaded the mini statement and i saw that that my mini statement was showing as pos/titan company lim/chennai/201018/18: debited but i am in trichy in maternity leave and i am holding my card with me but somebody has swiped my card in titan for the amount of 19, 658 rs in my debit card account [protected] on 20th oct

Also i have contacted the axis card customer care for more than 50 times i didn’t get a proper reply from them, they only told me to provide a compliant letter which i have already provided to axis bank kattur trichy on 4th dec and on 7th dec and the complaint was closed without any resolution and without informing me.

. As per my knowledge any transaction happening without my knowledge is a fraud transaction. But axis bank is just closing the complaint without any resoultiuon and investigation.

I am in maternity leave and every time i have to travel long distance to raise a complaint. It is giving a lot of stress.

I would like to refund the money on pririority.

Regards,
Ushanandini. M

Last few months to now still i facing this problem in our local axis bank branch, address - falakata, alipurduar pin - 735211.
Branch head mrs. Gitanjoli mam every time told me - "right now we can't provide easy pay service". Right now i very much safer for this issue, that's why i request to axis bank please check this matter as soon as possible.

Hi

My name is sumit agrawal i am from orrisha
District koraput (Semiliguda)

I am using axis mobile banking soo from 1 month i have not opend my aplication i was not having word then yesterday i opend it i saw [protected] has been dedected from my account and the reason has been show their is e/com pur/google *rosa/ g.co/helppay#

We are a small buisnessman sir if like this our miney will dedect wat can we do soo plz solve it and pay my money back to me i have not given permison to reduce my money then how goole can take it

My account detail

A/c [protected]

Name-sumit agrawal

Ifse code-utib0003022

Dear sir i have a saving accounts of jharkhand dhanbad branch city center branch code 765 branch address 241 city centre luby circular road dhanbad 826001 axix bank accounts no [protected] account holders, akram raja. Sir that salary account bt account issue dedicated balansh and cutting amounts for name consulated. I am vry upset for this bank. My balanse dudecate maximam 2600 rs dear sir kindly chek the issue of this account and pls return my balance. Today s me vry helpful thanks

Credit card of february 2018 was not issued or dispatch till date to our registered address or email id and in the same statement double payment has been availed by the company from our saving account due to auto pay service activated, kindly comply with the same and provide credit back with interest for the payment taken by Axis Bank Credit Card.

Axis Bank Credit Card no [protected]
payment date - 05/02/2018 through Axis Bank Svg Account no. [protected]

I pramod vasant bodakhe account holderof axis bank paud road pune branch, while doing fund transfer due to bad app. Of axis bank such money wrongly transfer to wronged person. My contact number is: [protected], and
Email id [protected]@gmail.com
I also filed complaints in bank but they never take follow up my complaint. Please give proper guideline.

My friend transfer money from his Airtel Payment Bank account using Paytm (BHIM UPI) to my Axis Bank ASAP account but not credited to my account. It shows transaction is successful in him airtel payment bank statement. In my asix bank ASAP UPI section it shows failed.
The details are below -
Transaction date - 7 - Dec -2018
Transaction amount - Rs. 2000
Transaction Id- PTM83fd8af411b64b 03aec79944635ec242
UPI reference Id[protected]
Airtel Payment Bank transaction id- [protected]

Myself raina ratendra srivastava my account number is [protected] request you to wave off my credit card charges as there is no pending amount from my end as there is some charges add by bank annual fees and started adding late fees on that which is not acceptable.
You can have a check that account is salary account opened after that i left my job and u have not turned in saving account it was still zero balance account. Now it has been ages where i have left my job and i am out of mumbai and house wife.
Still i asked my parents to pay when bank has charged me on my credit card dues some 900rs. My parents went to axis bank branch in bhayender west to pay that amount but in bank they refuse to accept the amount saying that your account is freeze and you have to go to home branch that is in goregaon east. My parents are old they cannot travel, while opening the account why it was not said that dont open account from here open it from where u stay, due out of sincerity i asked them to pay but after this behavior of bank i am really upset.

You can check the cctv footage of bhayender branch west.
I know that 'this is without prejudice to bank's right to recover its dues by all other legal means and due process of law',
I am going to take action against bank by going to reserve bank of india and further if required to more legal action against this.
It has been more than a year using axis bank credit cards and still messages are coming to pay the amount and now it is around 2000rs. Which i am not going to pay, if bank can see the records my rewards points on credit cards are also pending i have not utilize if bank can adjust that will be great full.
Hence forth i am not asking my parents to pay any dues or visit any bank and for me it is just impossible.
While opening the account you never said that you have to open it from your town where you reside so why closing or doing any payment like such why the bank is asking to visit to home branch it is just not legal. If required i will file complain to rbi.

Request you to close my account and wave off all the charges and close my credit crads which bank has already block want to finish all the credit cards and debit crads and close all the cards and the charges. Stop sending messages not required.

Regards,
Raina srivsatava.