Axis Bank Complaints & Reviews

Axis bank has a collaboration with one assist.
Yearly they are debiting 1399 from a/c without any notice.
November 2017 and december 2018 they have debited twice.
In the year 2017 soon after debiting even though i am continuously called and mailed to cancel the service and refund the money they have not done so, and again this year amount is debited. Needless to say its difficult to contact them.

Its wrong from the axis bank side to give away customer card details to external services. How can we trust them with our hard earned money. And its difficult to contact them and if we happen to visit the branch those employees dont even know about these services.

Please provide the solution

My account to debited 630 rupess
Ac no-[protected]name-murusid khan branch - mg road
State - karnataka, india plzz sir refund my 630 amount others wise you not refund my money then my axis bank account closed sir why poor man money debited your axix bank compney plzz refund im very critical condition saving this money then your company are debited my money plzz sir i requested to plzz refund my money

On 8th Dec. 2018 at around 5:20am, Rs.1, 00, 000/= had been withdrawn from my account through ATM located at Najafgarh, Delhi.

On the same day of the incident, I have submitted all the required documents and they raised a request with the reference number 47001396, 46994933.
I received the confirmation mail where it is clearly mentioned that as per VISA / MasterCard guidelines, when a request for fraud investigation is raised it takes a maximum of 30 days for the entire investigation to be completed.

During telephonic conversation, the fraud team also ensured me that this issue will be resolved in 30 days.

From last 2 weeks, i requested banks to provide me an update but in reply they ask me that as per Fraud & settlement Team, they will update the status on 29/01/2019.

Bank need 2 months of time for just an update while turn-around -time(TAT) for the same is 30 days.
And when i asked why they need 2 months time for just an update, they didn't respond.

I visited bank today for an update but they requested me to wait for one more month.

When i escalated this issue, Customer Service Manager (MD Cell) of Axis bank share with me the number for Mayur Vihar Branch Operations head for further clarification.
I followed up with her for last one week.Every morning when i call her for an update, she asked me to call in evening and when i call her in evening then she gives some excuse and failed to provide me an update.

Now i am feeling very depressed and harassed by the Bank behavior.

It’s my request you to please look into this matter and resolved this issue immediately so that I can resume my services.

Vinkal
[protected]

Sir,

Today i was in khoh gaon axis bank atm at 6:35pm for cash withdrawal when i punch my card in atm two persons came (Dl1m0885) and said to me keep out of this and pushing me, they said we are here for cash deposit in atm and abusing me even one person said that "i will beat you" i was totally surprised who they can use this type of language.

Without my permission some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt 240116. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this.

I need a proper response for this and i need my money back till now which is debited.

Emis as repayments for the above loans were automatically being taken from my salary account with sbi pattanakkad branch (A/c no [protected]) through ecs debit clearing systemon every month.
I have sufficient amount in my account, and the mandate for ecs is also valid. During my enquiry at bank, it is observed that there are no issues with my bank, for the bouncing.
Anyway, repayments for the month of dec.2018 have been made by me in cash in the nearby axis bank branches near to my residence.

So kindly do the needful to quash the bouncing charges imposed on me as per the sms dated[protected].19pm.

On 7 january, my account debited by 118 two times total 236
I got 2 messages
"hello! Your a/c no. *54 has been debited by rs. 118 on 7mar19.
My account debited two times

I want to know about this charge. And want a refund of the same amount...

Without information how can they debit my account
My registered no. Is [protected]
Bank can track my account via my registered no. So i will not share my account no. For public

I have axis bank 3 credit card. All the credit card outstanding amount is 130000. I am unable pay at this time because i have a loss job. I talk to customer care but he refuse to settle the amount and talk to first clear your minimum amount then after settlement.

But i am not pay at this stage minimum amount. What can i do to settlement my credit card.

Hello sir/madam
I booked a ticket through make my trip and paid by axis bank online.
But ticket was cancelled and they have already initiated refund (As they are saying) but. I have not get it yet.
I have mentioned below arn no. As they have given me.
Please revert me what can should i do to get it.

My arn no. 74332748303830129045730
Thank you

I have my a/c [protected] in the name of mrs raja devi w/o satbir singh r/o village ujha gate sai colony panipat branch at village ugrakhri panipat
On 04/01/2019 i withdraw amounting rupees 4, 40, 000 from the bank account. But the manager of bank ashiwani misbehave with me when i ask about excess deduction amount from my bank a/c he threaten me to kill. You and your bank manager cheated me and not return any amount to me
Please sèe my complaint and rectify it soon otherwise i will to to the court against aggainst bank and police also
Thanking you
Raja devi
M.[protected]

I have my a/c [protected] in the name of satbir singh s/o sh. Karan singh r/o village ujha gate sai colony panipat branch at village ugrakhri panipat
On 04/01/2019 i withdraw amounting rupees 4, 50, 000 from the bank account. But the manager of bank ashiwani misbehave with me when i ask about excess deduction amount from my bank a/c he threaten me to kill. You and your bank manager cheated me and not return any amount to me
Please sèe my complaint and rectify it soon otherwise i will to to the court against aggainst bank and police also
Thanking you
Satbir singh
M.[protected]

Dear sir/madam
I bag to say that i am complaining to you about axis bank branch siyansa, indore (M. P.) new manager not co-operate with customer. I'm saying that he is not reply for our queries and not pickup up our calls and not give us any response our problems... We consult our problem with bank other sir but he should also not proper response our queries... And ignore our problem and queris. I'm tried many time calls with bank manager and other co operative but he is not pick my calls and not give me ans. Of my premium related queries..

So i requested you please help us. How i do self solve my premium related and mutual fund related queris.

I have an saving bank account no. [protected] with your bank branch in sector 35 b chandigarh. I wanted to convert my current individual saving bank account to joint account with my wife as it is the requirement of my office since i am retiring. I visited ur branch for the same and asked for the form which they did not have at that point of time and i was asked to visit again. I visited the branch for the form after 2-3 days but failed to get the form. I have been told to wait till new year stationary comes to the bank branch. I m surprise, how long i have to wait. I am retiring next month and i have to complete the official formalities of opening of joint account within next 15 days. Please look into it and solve my problem.

P l negi
Nabard regional office
Chandigarh

Hello,

I have recently availed home loan from axis bank. The service offered from intial application submission till loan disbursement is pathetic. They do false commitment everytime and doesn't give proper checklist to process the loan before proceeding further. Having said that, they force customers to opt for purchasing loan protection/insurance cover during disbursement stage. They have made me purchase an insurance for 10k and adjusted it in my loan amount. I argued with them for about 2 hours without fail and statement from them is that without any insurance over, loan will not be disbursed. The behavior of staffs in pondicherry loan branch at st. Ange road is horrible. My application no: ph_lnphg_floating_bre/ 8998099. Never opt for axis bank home loan. Insurance cover for home loan products is not mandatory by law and no such circular from rbi as well but axis has printed it in sanction letter threatening customers to. Purchase it at last moment during disbirsement process. Pls look into this matter

We are axis bank joint account holder bearing account no [protected].
The account is in the name of pijush kanti setua and nibedita setua.
I have got the new chip debit card in the month august 2018 where as new card is pending for nibedita setua.
While enquiring to the bank and customer care, they informed that they had sent in the month of august but not received.
Hence request you to resolve the matter, send the chip card in the name of nibedita setua without any financial implication.
Your immediate attention will be highly appreciated.

Dear sir/mam,

My name is rahul arora and i am associated with axis bank for the last 12 years.
I have 1 saving accounts and 2 current account and 1 credit card in the same bank.

For the last few months i was disturbed due to some family problems as my wife concieved and there was some complications during all her pregnancy so my attention mentally physically and financially was there only.

So due to this i missed many installments and due to that i got many fines.

With a humble request i am mailing you to plz reverse all my fines and i am ready to pay the due amount thereafter as it has become really tough for me to pay the amount with fine as i am financially weak due to the problem i faced.

Fine:

1.[protected] rs bounce charges
2. 13-6-18. - 700 rs late payment fee
3.[protected] rs debit interest

1. 11-7-18. - 300 rs bounce charges
2. 13-7-18. - 700 rs late payment fee
3. 18-7-18. - 1419.93 rs. Debit interest

1. 8-8-18. - 300 rs bounce charges
2. 13-8-18. - 700 rs late payment fee
3. 18-8-18. - 1468 rs debit interest

1. 10-9-18. - 300 rs bounce charges
2. 13-9-18. - 700 rs late payment fee
3. 18-9-18. - 1580.96 rs debit interest

1. 10-10-18. - 300 rs bounce charges
2.12-10-18. - 700 rs late payment fee
3. 18-10-18. - 1601 rs debit interest

1. 9-11-18. - 300 rs bounce charges
2. 13-11-18. - 700 rs late payment fee
3. 17-11-18. - 1784 rs debit interest

Total amount in fine is rs 14527.89 rs

So plz reverse the fine as i am not in condition to pay the fine atleast.

Hope to have support and get this issue resolved asap.

Regards,
Rahul arora
[protected]

My credit card outstanding as on date is 195000 inr and total outstanding to close the card is 294000 inr which included unnecessary interest on many things. I am not going to overloaded interest.
I am unable to pay the total amount. I am under some financial issues. I kindly request you to settle down the payment.
I am able to pay 1lac only.
Please revert back soon.
Card num[protected]
Thanks,
Lingaraj
[protected]

My money of rs. 10000/- with 5*2000= 100000/- being deposited into cash deposit machine - at axis bank - shikrapur branch 03/01/2017 at 12 noon, during the process network failure happened and notes were retracted (Pull back) and i didnt receive acknowledgement nor it is credited my account.

Account no. [protected]

Kindly deposit the amount in my above bank account

Thanks & regards,
Iffat zakir shaikh
[protected]/[protected]

Hi axis bank,

I have an credit card of axis bank, ending with xxxx xxxx xxxx 0114, i had done one transaction in 10 dec 2018 amt of 10976 rs.

I called your help line number on 27 dec to convert my one transaction in emi of 6 month. Your representative guide me properly and said now emi is done. 1st emi will be charge on feb 2019. But today[protected] my full billing amt is debited from my account 16167 rs. Why??

I checked my unbilled amt also so emi charges is also charge, then i called your help line number again. Your representative ms. Somaya attend my call, i explain my issue and asking to refund excess amt which is debited from my account. She raise an complaint for refund complaint number is # 47661503.

Please refund my amt, below i attached screen shot

Complaint[protected]
Yet it's not slove.

Regards... Alok [protected]

I had applied for a credit card and the application got rejected after 2 days of apllying. Is this how u provide service to a customer. Having a priority account in your bank and even maintaing a high balance and even could not approve a credit card for a priority customer even after all the documents and the credit history being ok.
Application number[protected]