Axis Bank Complaints & Reviews

Hi
I had unwanted transactions happened on my debit card without my concern or otp as below on 10th dec 19

Account number : [protected]

10th dec 19 from ecom pur/google *free

I lost 610 inr without my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i don't want this again in future.
Please let me know if you need any other information.

Yesterday i received a call regarding protection of my debit card. They misguided me and without my permission, without any otp 1899 rs debited from my account with relationship no. 6074680. Please cancel this policy and refund my money. They gave me a customer care number which is totally useless. Please refund my money as soon as possible. My [protected]@gmail.com

I have axis bank 3 credit card. All the credit card outstanding amount is 130000. I am unable pay at this time because i have a loss job for last 3 months. I talk to customer care but he refuse to settle the amount and talk to first clear your minimum amount then after settlement.

But i am not pay at this stage minimum amount. What can i do to settlement my credit card.

Mo no [protected]

Dear team,

I had a credit card of axis bank [protected] for which i had outstanding amount of rs. 93000. I received a call from credit card settlement department for settlement of my account and we agreed at rs. 50000. On 14 december 2018 i made the payment of rs. 50000 at jb nagar axis bank. But still my account is not yet settled i am receiving call for payment of rs. 93000. Please help me to settle the issue as soon as possible

Im withdraw atm through payment balance deduction but cash not received

Plz see msg alert:you've withdrawn rs.3300.00 via debit card xx8320 at +laxminagar sevak chow on[protected]:17:35:48. Avl bal rs.16746.52. Not you? Call [protected].

Im complete my hdfc bank we acknowledge your complaint reference id 1785578 for cash withdrawl done on 09/01/2019 for rs. 3300.00, disputed amount rs.3300.00

Transaction eaw-532676xxxxxx8320-bpcn2136-kpune plz refund my money as as possible

Please refund my money as as possible
And axis atm action strictly plz

I am Juri Deka I have applied for my PF amount. My last working day was[protected]. It's was more then 1 month but PF amount not yet credited. Employee ID of Axis Bank 125959 and my UAN No. [protected].
I have attached my PF statement and also the screen shot of online PF withdrawal request.

Regards..
Juri Deka.
[protected]

On 23 march, my account debited by 118
And narration was
"hello! Your a/c no. *242 has been debited by rs. 118 on 09jan19. The a/c balance is rs. *71.09. Info: relmf_mndtverfchg_feb-18

I want to know about this charge. And want refund of same amount...

Without information how can they debit my account
My registered no. Is [protected]
Bank can track my account via my registered no. So i will not share my account no. For public

Dear sir
I am teacher working in chilakalurepet and i have availed personal loan from the axiss ban and i repaid the amount.
My personal loan number ppr[protected]. I have paid total loan amount three months ago but the bank pwople make calls and ask for more amount even then i paid the asked amount in the given number evenafter they cutting amount from my account. Should i go to the lawyer or will you settle the matter

Dear Sir

I have taken home floating loan 5 years back but it is always charging on higher rates for Home Loan no. PHR[protected]. Last Saturday I received phone message from Axis bank as they revised home loan interest to 10.25 in spite new home loan coated by Axis bank on internet is 8.80%.

It is wast difference, I think I have to write consumer court or close relation with the Axis bank an take a loan from other bank

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 63152.53/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

In last six months you apply charges of rs 50833.46/-

So please deduct these charges from your latest bill[protected] = 12319)
I can able to give 12319 of my original amount. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 12319 is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

Thank you.

Please reach out my number: [protected].

Thanks,
Name - meenu sobti
Mail id - [protected]@yahoo.com

Hi sir My Name Ch Usha Kiran yesterday[protected] Time 6-22 Pm I was deposited money 35000/- at Kukatpally Hyderabad Axis Bank Cash Deposit Machine. Transaction Completed After CDM Displayed Timed Out Transaction.Iam Waited 30 Minutes But Money Is Not Refund.After CDM Unable To ATM Services Displayed.loyees In Bank IAM Asked One Of Employer His Said Tomorrow Come To Bank And Complaint The Issue.Iam Going To Same Bank Iam Asked Employee My...

I have been wrongly charged this amount on 7th jan 2019 - 402.50 (Tips/scg/pos/ikea-dfc-alfuttaim/dt.02-ja)
This transaction has not been done by me. I would want to know more details and the refund for the same.

Also, on 2nd jan i had done an online transaction on ikea website and received an sms saying that my account has been debited with inr 50224.76 on[protected]:31:22 whereas on my statement it is reflecting the amount debited is 52299.04 ecom pur/ikea-dfc-alfu/dubai/030119/03:31 this has been over charged by the bank and the bank is sending 2 different communications of wrong debited???

Sms message is showing different amount and bank statement is showing different. How is it even possible??? Plus after 4 days there is a random transaction done by the bank.

This is cheating the customer. I want my refund.

My name is vipin. Axis bank has put my balance negative for non maintenance of balance. I am using saving account in same bank. So i don’t want to have two accounts in same bank.
I requested telephonically may times to close the account. They didn’t accept the request.
Whenever i visited branch nobody hear me. And i was told to the base branch where this account was open.

Now the problem is i can not visit the branch as i have changed the city.
Regards

Axis bank has a collaboration with one assist.
Yearly they are debiting 1399 from a/c without any notice.
November 2017 and december 2018 they have debited twice.
In the year 2017 soon after debiting even though i am continuously called and mailed to cancel the service and refund the money they have not done so, and again this year amount is debited. Needless to say its difficult to contact them.

Its wrong from the axis bank side to give away customer card details to external services. How can we trust them with our hard earned money. And its difficult to contact them and if we happen to visit the branch those employees dont even know about these services.

Please provide the solution

My account to debited 630 rupess
Ac no-[protected]name-murusid khan branch - mg road
State - karnataka, india plzz sir refund my 630 amount others wise you not refund my money then my axis bank account closed sir why poor man money debited your axix bank compney plzz refund im very critical condition saving this money then your company are debited my money plzz sir i requested to plzz refund my money

On 8th Dec. 2018 at around 5:20am, Rs.1, 00, 000/= had been withdrawn from my account through ATM located at Najafgarh, Delhi.

On the same day of the incident, I have submitted all the required documents and they raised a request with the reference number 47001396, 46994933.
I received the confirmation mail where it is clearly mentioned that as per VISA / MasterCard guidelines, when a request for fraud investigation is raised it takes a maximum of 30 days for the entire investigation to be completed.

During telephonic conversation, the fraud team also ensured me that this issue will be resolved in 30 days.

From last 2 weeks, i requested banks to provide me an update but in reply they ask me that as per Fraud & settlement Team, they will update the status on 29/01/2019.

Bank need 2 months of time for just an update while turn-around -time(TAT) for the same is 30 days.
And when i asked why they need 2 months time for just an update, they didn't respond.

I visited bank today for an update but they requested me to wait for one more month.

When i escalated this issue, Customer Service Manager (MD Cell) of Axis bank share with me the number for Mayur Vihar Branch Operations head for further clarification.
I followed up with her for last one week.Every morning when i call her for an update, she asked me to call in evening and when i call her in evening then she gives some excuse and failed to provide me an update.

Now i am feeling very depressed and harassed by the Bank behavior.

It’s my request you to please look into this matter and resolved this issue immediately so that I can resume my services.

Vinkal
[protected]

Sir,

Today i was in khoh gaon axis bank atm at 6:35pm for cash withdrawal when i punch my card in atm two persons came (Dl1m0885) and said to me keep out of this and pushing me, they said we are here for cash deposit in atm and abusing me even one person said that "i will beat you" i was totally surprised who they can use this type of language.

Without my permission some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt 240116. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this.

I need a proper response for this and i need my money back till now which is debited.

Emis as repayments for the above loans were automatically being taken from my salary account with sbi pattanakkad branch (A/c no [protected]) through ecs debit clearing systemon every month.
I have sufficient amount in my account, and the mandate for ecs is also valid. During my enquiry at bank, it is observed that there are no issues with my bank, for the bouncing.
Anyway, repayments for the month of dec.2018 have been made by me in cash in the nearby axis bank branches near to my residence.

So kindly do the needful to quash the bouncing charges imposed on me as per the sms dated[protected].19pm.

On 7 january, my account debited by 118 two times total 236
I got 2 messages
"hello! Your a/c no. *54 has been debited by rs. 118 on 7mar19.
My account debited two times

I want to know about this charge. And want a refund of the same amount...

Without information how can they debit my account
My registered no. Is [protected]
Bank can track my account via my registered no. So i will not share my account no. For public