Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12994
Resolved
6561
Unresolved
6433
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 291

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishql
from Bardoli, Gujarat
Jan 6, 2019
Resolved
Report
Copy
Resolved

Address: Rajkot, Gujarat

Hello sir/madam
I booked a ticket through make my trip and paid by axis bank online.
But ticket was cancelled and they have already initiated refund (As they are saying) but. I have not get it yet.
I have mentioned below arn no. As they have given me.
Please revert me what can should i do to get it.

My arn no. 74332748303830129045730
Thank you
Feb 8, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Satbir Ghangas
    from Kaithal, Haryana
    Jan 5, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Panipat, Haryana, 132103
    Website: www.consumercomplaints.in/new_complaint

    I have my a/c [protected] in the name of mrs raja devi w/o satbir singh r/o village ujha gate sai colony panipat branch at village ugrakhri panipat
    On 04/01/2019 i withdraw amounting rupees 4, 40, 000 from the bank account. But the manager of bank ashiwani misbehave with me when i ask about excess deduction amount from my bank a/c he threaten me to kill. You and your bank manager cheated me and not return any amount to me
    Please sèe my complaint and rectify it soon otherwise i will to to the court against aggainst bank and police also
    Thanking you
    Raja devi
    M.[protected]
    Feb 11, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 07, 2019
    Axis Bank Customer Care's response
    Hi, thanks for highlighting this to us and we will get back to you at the earliest. Appreciate your patience in the interim. Regards, Team Axis Bank.
    Verified Support
    Jan 09, 2019
    Axis Bank Customer Care's response
    Hi, as per service request number 47821044, we wish to inform you that Mutual fund has been booked basis your consent and same has been withdrawn on your request. Further, upon investigation, we confirm that branch officials were professional in their conduct. Regards, Team Axis Bank.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SaGar GhaNgas
      from Kaithal, Haryana
      Jan 5, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: Panipat, Haryana, 132103
      Website: [email protected]

      I have my a/c [protected] in the name of satbir singh s/o sh. Karan singh r/o village ujha gate sai colony panipat branch at village ugrakhri panipat
      On 04/01/2019 i withdraw amounting rupees 4, 50, 000 from the bank account. But the manager of bank ashiwani misbehave with me when i ask about excess deduction amount from my bank a/c he threaten me to kill. You and your bank manager cheated me and not return any amount to me
      Please sèe my complaint and rectify it soon otherwise i will to to the court against aggainst bank and police also
      Thanking you
      Satbir singh
      M.[protected]
      Feb 8, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 07, 2019
      Axis Bank Customer Care's response
      Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Ks Soni
        from Indore, Madhya Pradesh
        Jan 5, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Indore, Madhya Pradesh, 452002

        Dear sir/madam
        I bag to say that i am complaining to you about axis bank branch siyansa, indore (M. P.) new manager not co-operate with customer. I'm saying that he is not reply for our queries and not pickup up our calls and not give us any response our problems... We consult our problem with bank other sir but he should also not proper response our queries... And ignore our problem and queris. I'm tried many time calls with bank manager and other co operative but he is not pick my calls and not give me ans. Of my premium related queries..

        So i requested you please help us. How i do self solve my premium related and mutual fund related queris.
        Feb 8, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 07, 2019
        Axis Bank Customer Care's response
        Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pl negi
          from Delhi, Delhi
          Jan 5, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Chandigarh, Punjab, 160022

          I have an saving bank account no. [protected] with your bank branch in sector 35 b chandigarh. I wanted to convert my current individual saving bank account to joint account with my wife as it is the requirement of my office since i am retiring. I visited ur branch for the same and asked for the form which they did not have at that point of time and i was asked to visit again. I visited the branch for the form after 2-3 days but failed to get the form. I have been told to wait till new year stationary comes to the bank branch. I m surprise, how long i have to wait. I am retiring next month and i have to complete the official formalities of opening of joint account within next 15 days. Please look into it and solve my problem.

          P l negi
          Nabard regional office
          Chandigarh
          Feb 16, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 05, 2019
          Axis Bank Customer Care's response
          Hi, thank you for sharing your details. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank.
          Verified Support
          Jan 14, 2019
          Axis Bank Customer Care's response
          Hi, with reference to service request number 47779942, we sincerely regret the inconvenience caused to you. We have escalated the matter with the respective branch for priority action. You will be contacted by them shortly for resolution. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank
          Jul 19, 2021
          Updated by pl negi
          I m yet hear about the representation given. It is unbecoming of an efficient customer friendly bank.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            ericpraki
            from Bengaluru, Karnataka
            Jan 5, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Pondicherry, Puducherry
            Website: www.axisbank.com

            Hello,

            I have recently availed home loan from axis bank. The service offered from intial application submission till loan disbursement is pathetic. They do false commitment everytime and doesn't give proper checklist to process the loan before proceeding further. Having said that, they force customers to opt for purchasing loan protection/insurance cover during disbursement stage. They have made me purchase an insurance for 10k and adjusted it in my loan amount. I argued with them for about 2 hours without fail and statement from them is that without any insurance over, loan will not be disbursed. The behavior of staffs in pondicherry loan branch at st. Ange road is horrible. My application no: ph_lnphg_floating_bre/ 8998099. Never opt for axis bank home loan. Insurance cover for home loan products is not mandatory by law and no such circular from rbi as well but axis has printed it in sanction letter threatening customers to. Purchase it at last moment during disbirsement process. Pls look into this matter
            Feb 8, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 07, 2019
            Axis Bank Customer Care's response
            Hi, request you to DM/ Inbox us the register mobile number, along with the loan number to check further. Regards, Team Axis Bank.
            Jan 07, 2019
            Updated by ericpraki
            Hello. Here is my loan application no: My application No: PH_LNPHG_FLOATING_BRE/ 8998099.

            You can find my registered mobile number from the application or from my loan account.
            Jan 07, 2019
            Updated by ericpraki
            Loan Agreement No: PHR[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pijush Kanti Setua
              from Revelganj, Bihar
              Jan 5, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Ranchi, Jharkhand, 834002

              We are axis bank joint account holder bearing account no [protected].
              The account is in the name of pijush kanti setua and nibedita setua.
              I have got the new chip debit card in the month august 2018 where as new card is pending for nibedita setua.
              While enquiring to the bank and customer care, they informed that they had sent in the month of august but not received.
              Hence request you to resolve the matter, send the chip card in the name of nibedita setua without any financial implication.
              Your immediate attention will be highly appreciated.
              Feb 8, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 07, 2019
              Axis Bank Customer Care's response
              Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2PLNM00 Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rahul atora123
                from Pundri, Haryana
                Jan 4, 2019
                Report
                Copy

                Address: Yamuna Nagar, Haryana, 135001

                Dear sir/mam,

                My name is rahul arora and i am associated with axis bank for the last 12 years.
                I have 1 saving accounts and 2 current account and 1 credit card in the same bank.

                For the last few months i was disturbed due to some family problems as my wife concieved and there was some complications during all her pregnancy so my attention mentally physically and financially was there only.

                So due to this i missed many installments and due to that i got many fines.

                With a humble request i am mailing you to plz reverse all my fines and i am ready to pay the due amount thereafter as it has become really tough for me to pay the amount with fine as i am financially weak due to the problem i faced.

                Fine:

                1.[protected] rs bounce charges
                2. 13-6-18. - 700 rs late payment fee
                3.[protected] rs debit interest

                1. 11-7-18. - 300 rs bounce charges
                2. 13-7-18. - 700 rs late payment fee
                3. 18-7-18. - 1419.93 rs. Debit interest

                1. 8-8-18. - 300 rs bounce charges
                2. 13-8-18. - 700 rs late payment fee
                3. 18-8-18. - 1468 rs debit interest

                1. 10-9-18. - 300 rs bounce charges
                2. 13-9-18. - 700 rs late payment fee
                3. 18-9-18. - 1580.96 rs debit interest

                1. 10-10-18. - 300 rs bounce charges
                2.12-10-18. - 700 rs late payment fee
                3. 18-10-18. - 1601 rs debit interest

                1. 9-11-18. - 300 rs bounce charges
                2. 13-11-18. - 700 rs late payment fee
                3. 17-11-18. - 1784 rs debit interest

                Total amount in fine is rs 14527.89 rs

                So plz reverse the fine as i am not in condition to pay the fine atleast.

                Hope to have support and get this issue resolved asap.

                Regards,
                Rahul arora
                [protected]
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  Lingaraj B
                  from Delhi, Delhi
                  Jan 4, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Bangalore, Karnataka, 560079
                  Website: www.axisbank.com

                  My credit card outstanding as on date is 195000 inr and total outstanding to close the card is 294000 inr which included unnecessary interest on many things. I am not going to overloaded interest.
                  I am unable to pay the total amount. I am under some financial issues. I kindly request you to settle down the payment.
                  I am able to pay 1lac only.
                  Please revert back soon.
                  Card num[protected]
                  Thanks,
                  Lingaraj
                  [protected]
                  Feb 8, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 04, 2019
                  Axis Bank Customer Care's response
                  Hi, we are unable to retrieve the account details with the given mobile number. Request you to DM us your registered mobile number with the bank or account number for further assistance. Regards, Team Axis Bank.
                  Jan 04, 2019
                  Updated by Lingaraj B
                  My account number is [protected]
                  contact num [protected]
                  Lingaraj Bandiwad
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    IffatShaikh
                    Jan 4, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    My money of rs. 10000/- with 5*2000= 100000/- being deposited into cash deposit machine - at axis bank - shikrapur branch 03/01/2017 at 12 noon, during the process network failure happened and notes were retracted (Pull back) and i didnt receive acknowledgement nor it is credited my account.

                    Account no. [protected]

                    Kindly deposit the amount in my above bank account

                    Thanks & regards,
                    Iffat zakir shaikh
                    [protected]/[protected]
                    Feb 8, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Jan 04, 2019
                    Updated by IffatShaikh
                    Please note that the money was deposited in machine2 at Axis Bank's Shikrapur office and the amount deposited is Rs. 8000/- i.e. 4x2000= 8000/-

                    Account no. [protected]
                    Jan 04, 2019
                    Updated by IffatShaikh
                    Dear Sir Madam,

                    My money of Rs. 8000 with 4x2000 was being deposited into CASH DEPOSIT MACHINE at Axis Bank Shikrapur branch on 03.01.2019 at 10am, during the process network failure happened and notes were retracted pulled back and I did not receive acknowledgement nor it is credited my account.

                    Account no. [protected]

                    Kindly deposit the amount in my above bank account

                    Thanks Regards,
                    Iffat Zakir Shaikh
                    [protected]
                    Verified Support
                    Jan 04, 2019
                    Axis Bank Customer Care's response
                    Hi, we request you to lodge a complaint by calling at the phone banking numbers or by visiting any of the branches. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Alok1818
                      from Delhi, Delhi
                      Jan 4, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: New Delhi, Delhi, 110014

                      Hi axis bank,

                      I have an credit card of axis bank, ending with xxxx xxxx xxxx 0114, i had done one transaction in 10 dec 2018 amt of 10976 rs.

                      I called your help line number on 27 dec to convert my one transaction in emi of 6 month. Your representative guide me properly and said now emi is done. 1st emi will be charge on feb 2019. But today[protected] my full billing amt is debited from my account 16167 rs. Why??

                      I checked my unbilled amt also so emi charges is also charge, then i called your help line number again. Your representative ms. Somaya attend my call, i explain my issue and asking to refund excess amt which is debited from my account. She raise an complaint for refund complaint number is # 47661503.

                      Please refund my amt, below i attached screen shot

                      Complaint[protected]
                      Yet it's not slove.

                      Regards... Alok [protected]
                      Feb 4, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 04, 2019
                      Axis Bank Customer Care's response
                      Hi, we are working on your concern with service request number 47661503 and the same will be processed shortly. Thanks for writing in! Regards, Team Axis Bank.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Drishant
                        from Siliguri, West Bengal
                        Jan 3, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Darjeeling, West Bengal, 734001

                        I had applied for a credit card and the application got rejected after 2 days of apllying. Is this how u provide service to a customer. Having a priority account in your bank and even maintaing a high balance and even could not approve a credit card for a priority customer even after all the documents and the credit history being ok.
                        Application number[protected]
                        Feb 5, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 04, 2019
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                        Verified Support
                        Jan 04, 2019
                        Axis Bank Customer Care's response
                        Hi, we request you to DM the contact details to assist you further. Regards, Team Axis Bank.
                        [protected]
                        [protected] is my account number
                        Axis Bank Customer Care's response, Jan 4, 2019
                        Verified Support
                        Hi, we are here to help. Please DM us the details of your concern for us to assist you. Sorry for the trouble. Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raheesh
                          from Bengaluru, Karnataka
                          Jan 3, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560076

                          My name is raheesh ahmad. I have a shaving account in axis bank from more than 10 years. This is regarding that i opted fixed deposit in bank for 5 years term. Fd account number [protected] which is matured on 1st jan 2019, however still amount did not credit in my account. There is no communication from bank also about the reason of not credit the amount.

                          I contacted the bank branch located in btm and they are saying without the original fd receipt they can not closed it.
                          I have provided the scanned copy of the receipt but they are pushing to visit the bank with original receipt. This is really ridiculous and unnecessary bank creating the problem.

                          I hope that my problem gets solved at earliest and fd amount will be delivered to my account
                          Feb 5, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 03, 2019
                          Axis Bank Customer Care's response
                          Hi, we request you to shared exact branch details for us to check and assist you further. Sorry for the trouble. Regards, Team Axis Bank.
                          Jan 03, 2019
                          Updated by Raheesh
                          Branch Address:

                          Address: No. 13, Sun Arcade, Ground & 1st Floor, 100 Feet Ring Rd, Near Central Silk Board, BTM Layout 1, Bengaluru, Karnataka 560068
                          Jan 04, 2019
                          Updated by Raheesh
                          what is the update here?
                          Jan 04, 2019
                          Updated by Raheesh
                          Is there any update, its been more than 15hours now?
                          Jan 04, 2019
                          Updated by Raheesh
                          This is for sure, i am going to close my account in axis bank and will never suggest to go such a ### bank.
                          Sir my account does not accept a money I have already done a rekyc 2 times plz unfreeze my account

                          complain regard the fd matured but amount did not credit in my account - Comment #3313266 - Image #0
                          Axis Bank Customer Care's response, Jan 3, 2019
                          Verified Support
                          Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                          I have not received new ATM card.My old ATM card may be close on 31.12.18 according to RBI guide line.
                          Dharmendra 4's reply, Dec 29, 2018
                          please help me
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ajithkum a
                            from Chennai, Tamil Nadu
                            Jan 3, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Today i have received a call from axis bank. I just don't want the subscription and please cancel my subscription for my axis rupay card ending. It has been noticed that the money already been charged @1899 for the same.
                            Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money @1899.
                            Register mobile number:[protected]
                            Feb 3, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 03, 2019
                            Axis Bank Customer Care's response
                            Hi, thank you for your interest. Here is a link that will give you more information on the cancellation of Rupay Card - https://bit.ly/2PjyIr3 Regards, Team Axis Bank.
                            I do not got my credit card. my refrence id is C1-[protected]-C1

                            deactivate one assist feature and refund the money @1899f - Comment #3313416 - Image #0
                            Axis Bank Customer Care's response, Jan 3, 2019
                            Verified Support
                            Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2MJVVQV Regards, Team Axis Bank.
                            Paid 5200/- on 19th december 2018 with reference number IMPS[protected] instead of paying amount iam getting messages and phone calls from axis bank to pay the amount.

                            So, please rectify my problem.

                            please view the attachment of the transaction receipt image.

                            deactivate one assist feature and refund the money @1899f - Comment #3313665 - Image #0
                            Axis Bank Customer Care's response, Jan 3, 2019
                            Verified Support
                            Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                            Dear Ajith,

                            We regret the inconvenience caused. Request you to share your membership ID and registered contact number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. To assist you further in your case.

                            Regards,

                            Devendra,

                            OneAssist, Social Media Team.
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              V S Shanthi
                              from Chennai, Tamil Nadu
                              Jan 3, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Chennai, Tamil Nadu, 600083

                              Dear sir/madam,

                              Greetings!

                              Kindly activate my debit frozen account no. [protected], bkc branch, mumbai.

                              I have paid the credit card amount as of the full and final settlement. But still it is showing the balance to pay.

                              And i have submitted my kycs also... Aadhar & pan card copies to axisbank, mylapore branch.

                              Kindly do the needful.

                              Kind regards,

                              V s shanthi
                              [protected]
                              Feb 14, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 03, 2019
                              Axis Bank Customer Care's response
                              Hi, we are looking at this matter. We assure you that we shall provide necessary assistance and take this to resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
                              Verified Support
                              Jan 12, 2019
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the nearest Branch and submit the required documents and our official shall assist you further. Sorry for the trouble. Regards, Team Axis Bank.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mathakala Somasekher
                                from Tirupati, Andhra Pradesh
                                Jan 3, 2019
                                Report
                                Copy

                                Address: 517501

                                Dear team,

                                I have made imps transaction today for the amount rs.1000 from my axis account to indian bank account. The amount got debited from my account but the beneficiary account is not credited. Second time again i transferred same amount its credited in her account and transaction completed successfully.
                                But my first transaction in suspect state so iam requesting you to refund that amount to my account. I have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                I contacted axis bank customer care, but no use.
                                +1 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                I received cheque o[censored]r bank but reject due to "image not clear"

                                I went my bank I checked image is clear then why bank rejected... Plz give proper resion or I will complaint against bank

                                imps transaction in suspect status-request for refund - Comment #3313264 - Image #0
                                Hello Team,

                                I Have account in MG road axis bank bangalore and have 2 loans also and i have paid loan emi but there is late charges need pay 4299 but stupid bank peoples they are holding my amount of Rs 12527.

                                Why they have holding my amount RS 12527 i need to pay only 4299.
                                Kindly resolve the my issue.

                                Thank you,
                                Narayanaswamy.R
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nagaraju200
                                  from Chittur, Kerala
                                  Jan 3, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Nalgonda, Andhra Pradesh
                                  Website: Www.Axisbank.com

                                  I have received a call from axis bank. I just don't want to the subscription and please cancel my subscription for my axis master card ending with 9552. It has been noticed
                                  That the money already been charged @1899 for the same
                                  Hence cancel the subscription and refund
                                  The same into my account i am waiting for confirmation of dilation of this service and also refund the money
                                  Feb 8, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 03, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                  There is no option in net banking/mobile banking to close the credit card.
                                  No proper response from anyone.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Powersystem
                                    from Surat, Gujarat
                                    Jan 2, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Surat, Gujarat, 395006

                                    In the month of august'18, five fraudulent transactions of rs. 64, 898 happened in my account without my knowledge & without generating otp. Axis bank, surat said that they have sent messages of debited amount to my number, but i didn't received any single message. Axis bank refused to give my money back by showing their policy that they can't give my money back because i haven't blocked my debit card in 7 days from the date transactions happened. No one checked account everyday & we only trust on sms & email we received about debited amount from our account. How can i know about this fraud & how can i block my card, when i don't even received otp message.in september, 18, while checking my account statement, i got to know about this fraud. Please take action against bank & ask them to pay my money.
                                    Feb 8, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 02, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help! Please inbox us your contact number and we will get back shortly.
                                    Regards, Team Axis Bank
                                    check your Varachha branch, Surat cardholder dispute form of September month with name Pratik Desai . I have submitted it twice. Your people closed it both the times by showing your ### policy. You will get all the details of my case.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      Imran Road Carrier
                                      from Indore, Madhya Pradesh
                                      Jan 2, 2019
                                      Report
                                      Copy

                                      Address: Barwani, Madhya Pradesh, 451551

                                      Dear sir Ian imran mansuri from barwani axis bank custmer axis bank my ac no [protected] is is wrong transaction in the ac is [protected] ifsc code into barb0sendhw ac in 10000rs transfer in my mistake so I req is my amount is refund in my ac is urgent and fast action into my probelm nd my complaint into fast action call him[protected] [protected]
                                      +1 photos
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        debolina rakshit
                                        from Kolkata, West Bengal
                                        Jan 1, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I am putting the customer id given on my cheque book to register for internet banking. But it is saying invalid credentials. Because of this i am not able to generate a password. What do i do?

                                        My mobile number is not registered with my account currently. But that is not supposed to bother in internet banking. As for internet banking you just need the login id (9 digit customer id on cheque book) and the password which you generate.

                                        My email id: [protected]@gmail.com
                                        Feb 3, 2019
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 02, 2019
                                        Axis Bank Customer Care's response
                                        Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                        Verified Support
                                        Jan 02, 2019
                                        Axis Bank Customer Care's response
                                        Hi, we are here to help. Please inbox the screenshot of the error for us to assist you. Sorry for the trouble. Regards, Team Axis Bank.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit