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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 292

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N
Naveen K N
from Bengaluru, Karnataka
Jan 1, 2019
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Address: 560036

Hi Team, I have taken a loan for 750000 on oct 17 for 36 months, which gave total amount of 8.9L including interest if i pay that for 36 months. But I have planned to close it by one year. Now I have already paid for 8.5L amount and even though the EMI is around 2 K per month. In that case do i need to pay the complete amount shown in the initial statement which is not correct right? please clarify.
Axis Bank customer support has been notified about the posted complaint.
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    G
    GopEe HambOwal
    from Ludhiana, Punjab
    Jan 1, 2019
    Resolved
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    Resolved

    Address: 141115

    My account number is[protected], registered number [protected] i had have to pay my canada tuition fee before 31st december and i submitted transfer application in bank on 26 december but bank didn't transfer my fee till now. I want compensation of rupees 6 lakhs which i have spent in last 1 year for going abroad, so that i start some work in india
    Jan 1, 2019
    Complaint marked as Resolved 
    On 15th December I opened a new saving account by explaining my purpose that i have to transfer my international tuition fee till 31st December behind opening this account to the branch head Mr. Harmandeep singh. And the manger said ok we are doing international transactions in branch. After that till 24 December i deposited all the fund needed then on 26th of December i submitted an application in bank for transferring my fee, they said ok within 24 hours your fee will be transferred, which was not deducted. When i went to the branch they told me some rejections are made by the head office i was worried whether i did some fraud . So by giving me apologize bank staff told me to wait for one more day, I said ok no problem but my fee will be transferred before 31 December. After that from 26 December to 31st December i daily went to the bank but my fee is not transferred due to which my admission is cancelled, all my hard work go wasted. I don't know what was the problem but i think axis bank make joke of my career and hard work. I want to explain that my father is a labour and we had very small agriculture land and my we have sell it to meet my dream and we have take money on intrest. I have spent over 2.5 lakhs till now. Now i want strict actions will be taken against the bank and i need compensation of rupees 6 lakhs so that i start some work here.
    Axis Bank customer support has been notified about the posted complaint.
    Jan 01, 2019
    Updated by GopEe HambOwal
    Not resolved yet.
    Verified Support
    Jan 01, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Here is a link that will give you more information on this topic - https://bit.ly/2NkbuLi. Regards, Team Axis Bank.
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      D
      Darshan Udasi
      from Virarajendrapet, Karnataka
      Dec 31, 2018
      Resolved
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      Resolved

      Address: Davanagere, Karnataka, 577004
      Website: www.axisbank.com

      With reference to the above subject, the money in my axis sb account [protected] has been debited repeatedly.

      When i visited the branch regard this, they told me that money deducted for exceeding transaction limit. How would we come to know about your latest policies? Have you intimidated the decrease of transaction limits?? Without any intimation, without any notice how the hell you people going to deduct customer's money? This is not first time or one time. You axis bank repeatedly doing the same.

      1950rs deducted as consolidated charges, 350 as gst, 1250 for no bal maintenance. Till now i lost nearly 4000rs in axis account.

      Refund all the money as soon as possible and close my account without any closing charges. I'm so irritated about your banking policies and high levy charges.
      Feb 7, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Dec 31, 2018
      Updated by Darshan Udasi
      Sub: Money deducted

      With reference to the above subject, the money in my axis sb account [protected] has been debited repeatedly.

      When I visited the branch regard this, they told me that money deducted for exceeding transaction limit. How would we come to know about your latest policies? Have you intimidated the decrease of transaction limits?? Without any intimation, without any notice how the hell you people going to deduct customer's money? This is not first time or one time. You AXIS bank repeatedly doing the same.

      1950Rs deducted as consolidated charges, 350 as gst, 1250 for no bal maintenance. Till now I lost nearly 4000Rs in axis account.

      Refund all the money as soon as possible and close my account without any closing charges. I'm so irritated about your banking policies and high levy charges.
      Verified Support
      Jan 01, 2019
      Axis Bank Customer Care's response
      Hi, sorry for the inconvenience. Here is a link that will give you more information on the charges levied -http://bit.ly/2MuqwTe Regards, Team Axis Bank.
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        A
        a_g_sakshi
        from Bengaluru, Karnataka
        Dec 31, 2018
        Resolved
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        Resolved

        It is been a month i am trying to get my atm card and update my communication address but axis bank pathetic support system has no effective channel to do so and yet i do not have any debit/atm card to withdraw my money.
        I am so badly pissed off with your services.
        I can't even see my credit card balance and what amount is left.

        Even your customer service rep are not helpful.

        Sakshi
        [protected]
        Feb 4, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 31, 2018
        Axis Bank Customer Care's response
        Hi, we are here to help! Here is a link that will give you more information on this topic -https://bit.ly/2PLNM00. Regards, Team Axis Bank.
        It is more than 10 working days now and no one is picking the call.
        That's what my complaint is.

        I have no clue when will I get my card and now I am not even able to access my credit card as it is expiring today.
        Axis Bank Customer Care's response, Dec 31, 2018
        Verified Support
        Hi, we wish to inform you that our team is still working on your concern via reference number 47070514 on priority and will get back to you shortly. Appreciate your patience in the interim. Regards, Team Axis Bank
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          K
          Karn Veer Singh
          from Jamshedpur, Jharkhand
          Dec 31, 2018
          Resolved
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          Resolved

          Address: Patna, Bihar, 800026

          Dear sir/madam,

          There is a new debit card showing active in my net banking a/c but i have not received it till date. If as per rbi guidelines it is mandatory to replace the older card with new chip security card then it should reach to customer and customer itself has enabled/activate the same. But this is not the case here.

          You are requested to send it to my address asap so that i can use the services...

          Card details showing to my a/c is-:
          5346 xxxx xxxx 9374

          Regards,
          Karn veer singh
          [protected]
          Jan 31, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 31, 2018
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2PLNM00 Regards, Team Axis Bank.
          Dec 31, 2018
          Updated by Karn Veer Singh
          i have already tried the tracking link...and is of no use...pls book a call to resent it...
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            M
            Mulikutla Sivani
            from Hyderabad, Telangana
            Dec 30, 2018
            Resolved
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            Resolved

            I am writing to dispute a fraudulent debit on my credit card in the amount of (Usd 1000) (Rs. 70000) marchat name is mailchimp. I am a victim of identity theft, and i did not make this debit. I am requesting that the debit reinstated, that any finance and other charges related to the fraudulent amount be credited, as well, and that i receive an accurate statement. Enclosed are copies of transaction message that was received from axis bank on 29.12.2018 at 3.19pm supporting my position. Please investigate this matter and correct the fraudulent debit as soon as possible. I suffered a lot (Personally, mentally & financially) from this incident. Please refund the money as soon as possible.
            +1 photos
            Jan 31, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 31, 2018
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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              H
              Hema Shanthi
              from Chennai, Tamil Nadu
              Dec 30, 2018
              Resolved
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              Address: Chennai, Tamil Nadu, 600 118

              My personal loan no - ppr[protected] and emi date is 5 th every month, so please change this emi date from 5 th every month to 11 th every month, this is due to we are getting the salary every month 10 th so please change the emi date, so please kindly change my emi date to 11th of every month. Kindly request you to look into this as soon as possible.
              Feb 8, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 31, 2018
              Axis Bank Customer Care's response
              Hi, we request you to visit your nearest loan center and one of the executives will help you. Regards, Team Axis Bank.
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                A
                anurag behera
                from Nagpur, Maharashtra
                Dec 30, 2018
                Resolved
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                Resolved

                Dear sir,
                As earlier there are two option for net banking log in. 1. Through customer id. 2. Through card number. But now a days login through card number not available. And i had forgotten my old password. When i want to generate new net banking password through forget password option the below mention problem are shown.

                Problem shown :we are having difficulties to processing your request, try again.

                Please resolved it asap. Because i have to did some urgent transaction.

                Please contact to me on [protected], if registed number is not reachable. Also you, can mail me on [protected]@gmail.com

                Thanks & regards,
                Anurag behera
                [protected]/[protected]
                Feb 1, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 31, 2018
                Axis Bank Customer Care's response
                Hi, we are here to help. Please share the screenshot of the error message for us to assist you further. Regards, Team Axis Bank
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                  Preeudt
                  from Ambasamudram, Tamil Nadu
                  Dec 30, 2018
                  Resolved
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                  Website: Ecom pure Google

                  I did do any transaction in google but from my account many times amount debited i complained in my branch also but no use i lost my amount nearly 22000 plz help me to refund me axis bank is unsucre. This is going on nearly one year urbranch works r not good this transaction did ask me any otp i never seen chetting bank like this i like colse my account for this unsafed bank axis axis axis
                  Feb 3, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 31, 2018
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2wh3BQh Regards, Team Axis Bank.
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                    P
                    Palak7
                    from Udaipur, Rajasthan
                    Dec 29, 2018
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                    Address: Udaipur, Rajasthan, 313001

                    Hi,

                    I have a salary account in axis bank, in hiran magri branch, udaipur, rajasthan. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but noting is linked with my sb account which is unwanted because i don't trade in stock but still i charged for this.

                    I request indian complaint register form to take necessary action if possible.
                    Axis Bank customer support has been notified about the posted complaint.
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                      M
                      Minal Pitroda
                      Dec 29, 2018
                      Resolved
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                      Resolved

                      Address: 380005

                      I just received my debit card with a spelling mistake. My name is "bhavnaben dilipbhai pitroda" but the name printed is "bhavnaben dilipbhai pitrod". I have been charged rs. 590 and now i have a wrong name on it. I also called up at the branch and was told that the only option you have is to apply for a new one!

                      I have carefully given correct spelling of my name while applying for the card. It is bank's fault! It isn't fair to charge me second time for your mistake.

                      Please correct my name on the card.
                      Feb 1, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 29, 2018
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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                        S
                        Subramanyam varma
                        from Hyderabad, Telangana
                        Dec 28, 2018
                        Resolved
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                        Address: Raichur, Karnataka

                        Hello,

                        I have applied for axisforexonline.com and submitted documents in raichur branch to the concerned person mr. Srinivas on 21 dec, i was followed up daily but and complained to headoffice also, but everytime he was saying open the account with us, the thing the registration is for non customer only and again he was forcing to open account, till now he didn't completed my registration.

                        I wanted to transfer money to my brother and today was last date to pay his college fees and by another way i sent money and wasted my valuable time since a week,

                        No humanity and non worth employment like this guys really bad.
                        Feb 5, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 29, 2018
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please DM us your contact details. We will revert shortly. Regards, Team Axis Bank.
                        Jan 01, 2019
                        Updated by Subramanyam varma
                        Hello, we have received your application and documents. Visit www.axisbank.com to track
                        the status of your application no. CIF[protected]. Have a nice day!
                        i got thia msg on 27/12/2018 4.16 pm,

                        i submitted and verified with original documents on 21/12/2018

                        on that day he said i will do after that i was calling about the status of that and he saying to open account
                        Jan 01, 2019
                        Updated by Subramanyam varma
                        [protected] is my contact number
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                          Pallavi Khandelwal
                          from Jabalpur, Madhya Pradesh
                          Dec 28, 2018
                          Resolved
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                          Resolved

                          80 rupees deducted from my account without reason and something is activated which i don't want to start.
                          I want to stop tht transaction and want my money back.

                          I don't want this type of transaction to be done through my account.

                          I want my money back and this type of transaction through my account. I want my 80 rupees back as soon as possible.
                          Jan 29, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 28, 2018
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                          Verified Support
                          Dec 28, 2018
                          Axis Bank Customer Care's response
                          Hi, we request you to visit follow link to get clarification on charges levied: https://bit.ly/2o02YoS. Regards, Team Axis Bank.
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                            Pragati Shelar
                            from Pune, Maharashtra
                            Dec 28, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            I am sander rajaram shear. I regularly pay my car emily loan from last 2 year. Some of banking reason my oct emily cheque was bonce but i paid emily with penalty charges. This month i maintain my a/c and give detail to axis bank customer care employee but daily they are call me 2 to 3 times for same information. There not update and call customer for irritate. Different person call different time please take action//
                            Feb 3, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Dec 28, 2018
                            Updated by Pragati Shelar
                            Sameer rajaram shelar
                            Verified Support
                            Dec 28, 2018
                            Axis Bank Customer Care's response
                            Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2MCBbe3 Regards, Team Axis Bank.
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                              Khushnud Ali
                              from Jabalpur, Madhya Pradesh
                              Dec 28, 2018
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                              Address: Bhopal, Madhya Pradesh, 462023

                              Dear team,

                              My name is liyakat ansari having credit card of your bank card number. [protected]. So last date of payment is 3 dec 18 but i paid it on 03 of dec through my sbi card rs 66426.00

                              But you charge me fine of rs. 4810.61

                              Fund not credit in credit card account is not my fault.

                              Request you to kindly reverse interest.

                              Thanks
                              Axis Bank customer support has been notified about the posted complaint.
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                                H
                                hhidu786
                                from Chennai, Tamil Nadu
                                Dec 27, 2018
                                Resolved
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                                Resolved

                                Address: 560001

                                Dear Sirs,

                                This is SHAIK HIDAYATH SHAREEF from Bangalore .

                                This all started sometime in DECEMBER this year. I booked a flat in an apartment in Bangalore and was given the contact of Mr. Murali ([protected]) from Analytical Investments (for AXIS BANK) by the builder. Mr. Amit met me and I explained him my salary, expenses and other expense details, based on which, he confirmed me that I have the eligibility of 23 lacs. Since this amount was sufficient for me to go ahead, I proceeded with an understanding that eligibility is already assessed. Murali told me that one of his colleague will come to take the documents and cheque for processing fee for this home loan. Then, I was approached by Mr. Murali ([protected]), who came and collected my documents as well as the cheque of Rs. 2950 for the processing fee. I didn’t hesitate in giving the cheque since Mr. Murali had already confirmed me about my eligibility. Mr. Murali took all these and went back. The verification process started and I waited for long time thinking that everything is going on well. Within a couple of days, I saw that my bank account was debited with the cheque that I provided to AXIS Bank for Rs. 2950. This gave me more confidence that everything is going on well.

                                I called AXIS Bank’s customer care and she said that my eligibility is not there for the loan. I was taken aback. This comment came from AXIS Bank even though Mr. Murali had already told me that I had eligibility of 23 lacs, after the address and other verification process were done, after the processing fee amount was taken from my account and after waiting for such a long time. I argued with Renu about how could then Mr. Murali tell that I had the eligibility. If I didn’t have the eligibility, I am not a fool to proceed with the loan process and waste my Rs. 2950. She again told me that she will work with her manager and come back to me. She called again a couple of days but, all of them to say that nothing could be done and my eligibility is not there and the loan can’t be sanctioned. I got annoyed and asked her to return back my processing fee amount. She said the policy is not there to return the amount. I understood from HDFC and ICICI Bank that if they don’t sanction the loan, all the documents along with the amount is returned back to the customer. But here, neither did I get back my documents till date, neither the amount.

                                When I saw nothing is yielding results, I asked Murali to give her TL Suresh number. he gave the number and when I called, he was driving and said that he would call me back. I waited for a couple of days for his call. One fine day, one Ms. Indu (I think this was the name) called me and said that her manager wanted to know why I had called him a few days back. I explained her whole story but, she heard and told me the same thing – the processing fee can’t be returned. When I requested her again, she said that she will talk to her manager and call me back. This never happened. To follow up, when I called and talk to her, she said her manager is out of station and she doesn’t know when he will be back. Today, after more than a week, I am still waiting for the manager’s call.

                                Sir, as you see, this is a horrible experience. I was told that a panel has evaluated AXIS Bank as the best bank. I don’t know how. At least, I would never say that. You can see that they have given false information on the eligibility, collected the documents, taken the processing fee and then reverted back saying that eligibility is an issue. Till date, they have not returned the documents or the amount. Eligibility is the first thing that a customer takes care before giving any processing fee. But, AXIS Bank has cheated in this respect and has made some money out of this. I am not sure how many people would have experienced this with AXIS Bank. This looks like a good business for them. I don't think they have any business Ethics. How can they give false information to the customers and make money?

                                Sir, I would hence request you to please look into this matter urgently and help safeguard the customers’ rights. You help will definitely ensure that AXIS Bank doesn't repeat such cases down the line with any other customer.

                                Thanks much for your valuable time!!!

                                Regards,

                                SHAIK HIDAYATH SHAREEF
                                Jan 29, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 29, 2018
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                                Dec 29, 2018
                                Updated by hhidu786
                                Name. SHAIK HIDAYATH SHAREEF
                                MOBILE NUMBER. [protected]
                                Jan 07, 2019
                                Updated by hhidu786
                                I am waiting Axis Bank response still my issue not solve Axis bank executive Mr Murli informed me civil score only 300 I am checking so many apps my civil score is 749 I am 100% sure Bangalore loan department people fool customers
                                Jan 07, 2019
                                Updated by hhidu786
                                Any one Chech my civil score my pan number CHOPS1041N my civil score more than 700
                                This is for your kind notice that I had opened a Demat account (No.[protected] at the Axis Bank Branch at Port Blair But as the online Trading facility is not available over there, and I had sufferd a lot for the last six months, So, I want to close this account.
                                Axis Bank Customer Care's response, Dec 29, 2018
                                Verified Support
                                Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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                                  pati bikashkumar
                                  from Kuchaiburi, Odisha
                                  Dec 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: Balasore, Odisha, 756055
                                  Website: first time

                                  Sir, i am bikash kumar pati, i apply a lifetime free axis bank my zone creadit from dt-20/12/2018.
                                  My refrence id is c1-[protected]c1. But i am not get my card so today i am going to my near axis bank branch, soro, balasore, odisha, pin-756055
                                  Sir, your staff behave as carelessly manner. They dont take any action in my complain. They also behave as i am a staff in your branch and he is my sineor
                                  So i request you plz solve my problem
                                  Jan 28, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 28, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we acknowledge the details shared by you and have made a note of your feedback. Thanks for writing in! Regards, Team Axis Bank.
                                  Verified Support
                                  Dec 28, 2018
                                  Axis Bank Customer Care's response
                                  Hi, sorry for the inconvenience. Here is a link that will give you more information on this topic - https://bit.ly/2Kypyj9 Regards, Team Axis Bank.
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                                    pkdb
                                    from Kolkata, West Bengal
                                    Dec 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700092

                                    Dear sir,
                                    I would like to draw your kind attention, that i have wrongly transferred rs.20, 000/ from my savings a/c being no. [protected] of axis bank to my another savings a/c of hdfc bank being no. [protected] on 15/12/2018 in place of a/c no. [protected]. Immediate after made this wrong transaction entire matter was inform both the bank respectively, but very unfortunately axis bank is not initiating any step to refund back the amount in my a/c, though hdfc bank informed me that only axis bank can refund back the amount in to my a/c.
                                    Please see this matter very seriously and give proper instruction from your end to axis bank.
                                    Thanks and regards,
                                    Prasanta deb biswas.
                                    Jan 29, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 28, 2018
                                    Axis Bank Customer Care's response
                                    Hi, thank you for your interest. Here is a link that will give you more information on this topic - https://bit.ly/2NJKKFo Regards, Team Axis Bank.
                                    Jan 04, 2019
                                    Updated by pkdb
                                    Dear Sir,
                                    Since then around 20ty days have passed away and despite various visits and contacts at both branch.
                                    But very unfortunately HDFC bank is not initiating any step to refund back the amount in my axis bank account.
                                    Please see this matter very seriously and give proper instruction from your end to HDFC Bank.
                                    Regards,
                                    Prasanta Kumar Deb Biswas.
                                    mobile no. [protected].
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                                      Srisshar
                                      from Mumbai, Maharashtra
                                      Dec 27, 2018
                                      Resolved
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                                      Resolved

                                      I got an sms today stating
                                      "hello! Your a/c 5*6 has been debited by rs. 118 on 27dec18. The a/c balance is rs. *. Infor:sign. Verf. Chrgs mandate regst/stop. Call [protected] (If in india) if you have not done this transaction."
                                      I called on the above mentioned number, talked about it with "lakshmi" and she told me that it has been deducted by hdlf life and the bank can't help me. When i asked her to mail this to me or to initiate a request to close my account, she said i need to visit my home branch! Anyway i called up hdfc life and they told me that they haven't deducted any charges. Please resolve this case o[censored]nidentified debit.
                                      Feb 8, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 27, 2018
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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                                        knitpawan
                                        Dec 27, 2018
                                        Resolved
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                                        Resolved

                                        Address: 560103

                                        Hi,

                                        I have recently opened PPF account in Bangalore Bellandur branch. Recently I got a message that 500 got deducted but still the PPF account have not been linked to my account/internet banking.

                                        I have visited the branch and got to know that there is some task pending from their side and they will do in a while.

                                        I am still waiting for the information. Unfortunately I cannot connect to them with phone. customer care is asking me to visit the branch again.

                                        Please help.

                                        Customer ID[protected]
                                        Mobile - [protected]
                                        Feb 3, 2024
                                        Complaint marked as Resolved 
                                        resolved
                                        Axis Bank customer support has been notified about the posted complaint.
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