Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13002
Resolved
6561
Unresolved
6441
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 296

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ayush ahuja
from Bengaluru, Karnataka
Dec 16, 2018
Report
Copy

Address: Bangalore, Karnataka, 560068

My salary is not credited from more than 3 years so after 3 years i start my account and paid charges to bank as not maintaining salary in axis bank and now from last 2 month my salary is credited and every month they charge 1000 rs approx when i contact to customer care they said not maintaining balance as your account becomes saving account but i didn’t get any communication from bank that they change my salary account to sacing account.
Please help. Below are my contact details.
Name : ayush ahuja
Mobile : [protected]
Email : ayush. [protected]@gmail.com
Axis Bank customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nitin bhandari12
    from Mumbai, Maharashtra
    Dec 15, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: 54414

    Hi my name is nitin bhandari. Since last two months axis bank deducted 500 rs as the consolidated charges. I am going to raise a complaint in the consumer court. Since last two months totally 1090 rs deducted from my account. This time i will drag you guys in the court. Then there you will see what happens when you unnecessary taking money of customers. And after that i will close my account.
    I can you 2 days to consider on this.

    Call me on [protected]
    Jan 19, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 17, 2018
    Axis Bank Customer Care's response
    Hi, we are here to help! Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp. Regards, Team Axis Bank.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      Umesh Nikil Kr
      from Vepagunta, Andhra Pradesh
      Dec 16, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: 560001

      Hi,

      In my account last 3 months every month date of 15th in my account consolidated charge is debiting like 800/- + 18% service charge.
      Please i don't know why they are debiting also i am holding salary account... Without my knowledge how they are debiting the amount
      Really i am very disappointed...

      Please do needful...

      Thanks
      Umesh
      [protected]
      Jan 25, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 17, 2018
      Axis Bank Customer Care's response
      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Heena Paneri
        from Ahmedabad, Gujarat
        Dec 15, 2018
        Report
        Copy

        Address: Ahmedabad, Gujarat

        I have a savings account in axis bank and today 200/- rs were deducted from my account saying consolidated charges. What the hell is happening here. If you would make me aware of every change, i would not have to face these nonsense transactions unknowingly but if you people would directly debit any amount (Which i wasn't aware) from my account, its not fair at all. Either change ur service norms or start updating your customers for every little change. I particularly doesnt like my things to get changed, if i am unaware and i hate these unexpected charges as well.
        Axis Bank customer support has been notified about the posted complaint.
        Dear sir my self RAM VEER
        My salary account no [protected]


        My salary account in Axis bank, and bank charged rs.1180
        Last three months.

        unexpected consolidated charges - Comment #3299509 - Image #0
        Axis Bank Customer Care's response, Dec 17, 2018
        Verified Support
        Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Regards, Team Axis Bank.
        I had sufficient balance in my account but now the bank is saying that there is holiday on[protected] so I need information a out that is there really a holiday because in my calendar there is no holiday so i am screwed
        Axis Bank Customer Care's response, Dec 17, 2018
        Verified Support
        Hi, we are here to help! Please DM us your contact details. We will revert shortly. Regards, Team Axis Bank.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          Irphan743
          from Ankleshwar, Gujarat
          Dec 15, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: 380023

          Axis bank deducted amount of 200ru under gst rule third time in a year few days back they deduct same 300 ru

          Hello! Your a/c no. *has been debited by rs. 220 on 15dec18. The a/c balance is rs. 481.59. Info: consolidated charges for a/c

          And 10ru 30ru they deduct for every month under maintenance account i want my money back they are fraud making fool to indian people even they don't know how people earn money for survive

          Hello! Your a/c no. *has been debited by rs. 50.4 on 10mar18. The a/c balance is rs. 4699.20. Info: gst @18% on charge in march
          Jan 17, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 17, 2018
          Axis Bank Customer Care's response
          Hi, we request you to visit the link for more details. https://bit.ly/2Nk5xyr Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Maheshwari Padmanaban
            from Mayiladuthurai, Tamil Nadu
            Dec 15, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: 631502

            Hi,

            I have approached the bank to unsubscribe from apy scheme.. Bank officials make us to wait for 3 hrs to download a form from apy website.. But the form download and signing takes only 5 min.. Bank officials said that they don't have the link for it. I m shocked to hear it from them.. Being an d. Manager, they couldn't get the link. We visited the branch on saturday, it was not much crowded..
            Jan 15, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 15, 2018
            Axis Bank Customer Care's response
            Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mausam.shah
              from Anand, Gujarat
              Dec 15, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Vadodara, Gujarat, 390019

              I am going to axis bank vrundavan char rasta waghodia road vadodara branch for cash deposit but cashier is not available his desk and i talk to security he say cashier is comong in 5 minites but i am waiting 35 minits and every time security says pls wait 5 min 5 min its a very radiculus
              Please take a action of cashier and also branch manager.
              I am waiting your rply
              Thanks
              Jan 20, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 15, 2018
              Axis Bank Customer Care's response
              Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shantanu10sharma
                from Noida, Uttar Pradesh
                Dec 15, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201002

                We made a payment of rs600 for the completion of a primary exam super tet to be held in up after all the process we had to make the final payment.
                We made payment through axis bank debit card acc no-[protected] pawan kumar sharma on december 14, 2018 at time approx.-21:45 pm
                The amount got deducted but the payment is not done and we were not provided with any payment and reference id and the status is still payment not completed and the refund is not done till yet.
                Please look into the matter.
                +1 photos
                Dec 19, 2018
                Complaint marked as Resolved 
                payment got completed.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  प्रकाश लक्ष्मी दयाराम हांडे
                  from Korba, Chhattisgarh
                  Dec 15, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 442401
                  Website: axisbank.com

                  Axis bank was having a current account in the name of my laxmi advrtisment in chandrapur, nagpur road branch, for some reason the accounts were closed and the account went to minus.
                  In april 2018, i surrendered all the money and atm card was surrendered to the bank and the account was closed.
                  Payal joshi's bank employee told me to close an account immediately, but till date the account was not closed, instead of repeatedly going to the bank, the account went back to the minus. Now joshi madam says
                  You have to pay the money, i have made all the process of closing the account and now madam has said to pay the money. I will not pay any money now, the mistake is yours, now the court is ready for the notice
                  Jan 15, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2018
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Radhika Varadarajan
                    from Chennai, Tamil Nadu
                    Dec 15, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Chennai, Tamil Nadu, 600087

                    I have been receiving continuous calls from your call centre. The attitude and language used are very derogatory.

                    The lady caller has crossed all boundaries of decency and courtesy.

                    She was adamant not to disconnect the call and kept arguing indecently

                    I take this as an insult to me and my wife.

                    I request immediate action on this. I also request such an act is not repeated.

                    Regards
                    Long time customer
                    Jan 18, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 15, 2018
                    Axis Bank Customer Care's response
                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hanumant_D
                      from Pune, Maharashtra
                      Dec 15, 2018
                      Report
                      Copy

                      Address: Pune, Maharashtra, 411014
                      Website: www.axisbank.com

                      I have been using axis bank for while, internet banking option was enabled before 3-4 years.. It was working fine earlier but recently i am seeing strange error while logging. Moment i submit username and password followed by security question its allows me to get in for few milliseconds then following error is being displayed, with 7 possible reasons.. This is rubbish software development. Doesnt even give any clue about error..

                      I went to branch on wednesday, it took me 30 minutes to explain staff about error. Strange thing is i am able to access internet banking from speed banking machine in branch.. Error is only applicable from desktop intenet browser.. I reproduced error in front of staff in their computer. They asked me to submit complain.. I did but no response whatsoever..

                      Details about error

                      https://retail.axisbank.co.in/InvalidPageAccess.html

                      Error - session timeout

                      1. You have used back/forward/refresh button of your browser.
                      2. You have clicked twice on any options/buttons.
                      3. You have kept the browser window idle for a long time.
                      4. You have logged in from another browser window.
                      5. You are accessing the application url from a saved or static page.
                      6. If the problem persists, please clear the temporary files from your browser
                      And try again; or contact us at customer. [protected]@axisbank.com
                      7. Please log in again to continue banking www.axisbank.com
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sisnetsisnet
                        from Bhanjanagar, Odisha
                        Dec 15, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Jharsuguda, Odisha, 768201

                        I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 103000 with interest bank said your due is 154000.

                        This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, and business is not well, recently my father left so all burden is mine so i want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                        I can able to give 40% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 6 months. More than this is not affordable for me in the present situation.

                        I am ready to settle this as soon as i get the confirmation from your side.

                        Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                        Please reach out my number: [protected].

                        Thanks,
                        E srinivas rao
                        Jan 15, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 15, 2018
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Alpesh Fadadu
                          from Mumbai, Maharashtra
                          Dec 14, 2018
                          Report
                          Copy

                          Address: 400706

                          Many problem arise in customer care of axis bank there is no word only request to government of india to stop banking these type of fraud bank and worst customer care, person is not responsible of npa of bank but government of india is responsible for npa of india to given these type of worst customer care of bank if interested pls to call me for problem of bank
                          1. One issue of credit card payment solve in two month
                          2. Issue of cheques book solve with 2 month
                          3. Problem of cheques returned i request to give all scan of cheques sign detail of cleared cheques and scan copy of returned cheques who is returned due to signature mis match.
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sssshhhh
                            from Ernakulam, Kerala
                            Dec 14, 2018
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400023

                            Please provide my uan no and pf no as i missed all the details past two years back.
                            Am ex employee of axis bank pondicherry branch and my emp no :28838. I have requested my hr and pf help desk for my uan many times but i don't get any proper response from them so i please request you to do the needful to get my uan no and my pf no for my further process i'm my life. Atleast if i come to know the status of my pf i would have been very happy. Now i need to know the status of my provident fund.

                            Details below
                            Name: b. Varadarajan
                            Emp no: 28838
                            Date of joining: 1st dec 2008
                            Branch: pondicherry
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sunil kumar g s
                              from Bengaluru, Karnataka
                              Dec 14, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 560085

                              I have raised a complaint long back my card no is 0083 and i am getting sms to pay rs4500 as the card itself is expired 8 years back simply you are charging and i have not received the other card i spoke to customer care several times and given complaint till now the charges has not been reversed. It is reflecting in the cibil you people should close this matter as early as possible. It is not a mistake from my side, it is the mistake done by the bank people.

                              Name sunil kumar gs
                              Ph [protected]
                              Jan 25, 2019
                              Complaint marked as Resolved 
                              the problem is not yet resolved still they are charging and i am getting sms daily . Please reverse the charge my card no is xxx 1288 i have given several complaints regarding this . My card is expired long back and i have not yet received the new card. My name is sunil kumar Ph 9480491433
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Subrata Guchhait
                                from Barauli, Bihar
                                Dec 14, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 721133

                                Dear respect sir,
                                I am subrata guchhait, form khargapur.
                                Mera axis bank account block ho gaya ha suddenly, bank manager sir ne bola upi transfer money credit or debit k baja sa hua ha thik ho gayaga.. Lakin sir 10 days ho gaya lakin avi tak account open nahi hua ha problem mey hu..
                                My account number is [protected]
                                Branch= khargapur
                                +1 photos
                                Jan 20, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Dec 14, 2018
                                Updated by Subrata Guchhait
                                My contact number= [protected]
                                Verified Support
                                Dec 14, 2018
                                Axis Bank Customer Care's response
                                Hi, we request you to visit the home branch again and they will remove the freeze from your account. Thanks for writing in. Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lnd Purnachand Chowdary Vunnava
                                  from Nashik, Maharashtra
                                  Dec 14, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hello sir, this is purnachandra rao. My account number [protected]. I transferred money my account to another account but not credited to beneficiary account. I transferred that amount on 12-12-18 amount, 40, 000 rupees. But till not returned or not credited to beneficiary account.

                                  Benficier account details

                                  Name: mrs: eliza patton.
                                  Acc no:[protected].
                                  Bank of baroda
                                  Ifsc: barbodimapu.
                                  Branch new delhi

                                  Please do it fast sir. My benficier is called in so many times.
                                  +1 photos
                                  Jan 20, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 14, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sachinmahajan2345
                                    from Malegaon, Maharashtra
                                    Dec 14, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Jalgaon, Maharashtra, 425107

                                    I am a current account holder and using axis bank swipe machine from starting bank charges extra money from my current account... Then i complaint to bank managers.. But charges are not chaged... The i decided to ignor to use axis bank account... And swipe machin... I am not using the swip machin and currunt... From 1 year... My accounts is showing balance -14000 rs... What the useless policy o[censored]r bank...
                                    +1 photos
                                    Jan 14, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 14, 2018
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      G.n. Singh
                                      from Bhopal, Madhya Pradesh
                                      Dec 13, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 400701

                                      Dear Sir/Madam
                                      My due date of loan payment is 5th of every month and the same day i do payment but every month axis bank debiting Rs.590 unnecessary it is requested that kindly arrange to payback me all amount which debited in all these 2 year and it is around Rs.-7000.
                                      Please find the statement for your reference .
                                      Axis Bank Alerts Thu, Dec 13, 2018 at 3:14 PM
                                      To: [protected]@gmail.com
                                      Reply | Reply to all | Forward | Print | Delete | Show original
                                      Hello! Your A/c no. 852497 has been debited by Rs. 590 on 13Dec18. The A/c balance is Rs. 1137.59. Info: PPR[protected] LPP_BO_131218
                                      Use your Debit card, atleast once in 180 days on purchase transactions to keep your Personal Accidental Insurance cover active.For details please visit www.axisbank.com
                                      Jan 28, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 15, 2018
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vidyanand Kute
                                        from Mumbai, Maharashtra
                                        Dec 13, 2018
                                        Report
                                        Copy

                                        I have deposited cheque of sbi to axis bank Chikhali branch 2633 for clearing of rs 40000 but bank employees credited my account with wrong amount. When I contacted to branch for clearance instead of solving my query they talk with me rudely in abusing language . Now they froze my account without any information to me. Kindly do the needful for the same
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit