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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 295

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P
Pradeep Kundara
from Nasirabad, Rajasthan
Dec 17, 2018
Resolved
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Address: Ajmer, Rajasthan, 305001
Website: [email protected]

Hiii my account no is [protected] Name Pradeep Kundara kindly find the attace foto i want to ask you why my balance was deduct there is no mantion in statment i deposit 3146 rupe bt i receve only 2746 so where is my 400 rupe tell and your customer service is veryyyyyyyyyyyyyyyyyy poooooorr kindly solve my problm before i given any feedbeck in all your site

pradeep1512.[protected]@gmail.com
+1 photos
Jan 28, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Axis Bank Customer Care's response
Hi, we request you to please visit the below link regarding your concern related to charges: https://bit.ly/2Nk5xyr. Regards, Team Axis Bank.
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    Pomeela Khashu
    from Mumbai, Maharashtra
    Dec 17, 2018
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    Website: AXIS BANK

    This is pertaining to Axis bank home loan # PHR[protected] approval note dated 23 Oct, 2018. All documents & others papers handed over to bank & received loan disbursement letter dated 23rd Nov, 2018.

    At the time of disbursement of cheque from bank to seller, bank requirement was to get TPA signed by builder, which builder refused.
    Builder statement is all payment transaction are done between seller & buyer & bank is directly giving payment to seller. There is no role of builder in it other than transfer of flat to seller to buyer.

    As this TPA Agreement was not signed by builder, bank Returned back with cheque on the day of transfer from builder office.

    Now it’s almost 20 days I am following this case & got held up between bank & builder.

    During this & before, I paid all my side payment to seller amounting to 16 Lac.
    I also paid advance 6 months maintenance charges to builder.
    Seller also paid transfer charges of Rs 8 lac to builder.

    During this bank demanded some papers from builder which builder already gave or some can be done post transfer.
    As desired by bank, NIL balance statement on letterhead fully signed was given by builder.
    Letter to Mortgage post transfer builder is ready to give. ( mailed to bank)
    All desired documents of property in original will be given to bank.
    I buyer has given in writing that post transfer ( May in 15-20 days) I shall be applying to registration including stamp duty etc & all registration documents in original will be handed over to bank.

    I have been following this case to my bad luck through your DSA wherein I applied loan from including two bank officials. I requested all to plz update me the results on priority but none responded. All statements from your side were going round & round as they getting it done ( you just wait )

    Further to inform you that axis passed message to my bank for deductions of emi & this is to inform you that without actual loan disbursement first pre emi was debited from bank on 10th dec, 2018.

    Today till now I am unable get any clear message from bank
    From the last 20 days I have been tortured & feeling distressed.
    My whole life earning is at stake as seller is on verge to withdraw. I have paid all my part of Rs 16 lac to him & he has paid transfer charges to builder of Rs 8 lac.
    The due date for payment terms between seller & buyer is already over. The seller is demanding me the double the amount which I have paid to him.

    I will be totally bankrupt & feel like tortured, cheated all because of Axis bank.

    Please find the details of axis bank employee e-mail & DSA with whom I am following this case including bank.
    astha.[protected]@myraandcompany.in
    abhijit.[protected]@axisbank.com
    ashish3.[protected]@axisbank.com
    [protected]@axisbank.com
    [protected]@axisdirect.in

    none is responding to my mails.
    Have already mailed them to cancel my loan and return my money back but no one is reverting back.
    Axis Bank customer support has been notified about the posted complaint.
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      A
      akshaysinghthakur
      from Hyderabad, Telangana
      Dec 17, 2018
      Resolved
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      Address: 500008
      Website: axisbank.com

      Axis bank has deducted my rs. 590-/ from my account on 15/12/18. And same thing happend 17/11/18. Plz return my money as soon as possible. I didn't knew about this that there is any consolidated charges also, in axis bank. Axis bank is a good bank as compare to other bank but, this consolidation, i didn't knew about that. Somehow please return my money as i am in need of my account balance. If there is any money limitation of my account please let me know i m ready to credit that much in my account.
      Jan 18, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 17, 2018
      Axis Bank Customer Care's response
      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
      It's a fake recruitment boy's and girl pls don't go for job regarding her take charges 2000 rs for bank job after 6 day's given another job totally fake
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        R
        Rajos
        from Mumbai, Maharashtra
        Dec 17, 2018
        Resolved
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        Resolved

        Address: Raigad, Maharashtra, 400706

        I had been operating my salary account for the past 10 years having smooth operation regarding credit and debit entries, i mean cheque deposit and withdrawal process.. I was using my debit card accordingly which expired this month. Consequently i got a new debit card. But when i had deposited a new cheque in this account it was rejected showing reason credit freeze since my salary account was not maintained having resigned the concerned job and unable to do so. I visited nearby branch and gave documentation for deactivating my account. Kindly advice when can i deposit again so that it will be credited. With out any problems.
        Jan 25, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 17, 2018
        Axis Bank Customer Care's response
        Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
        Dec 18, 2018
        Updated by Rajos
        My Registered contact details:

        e mail address:

        [protected]@gmail.com

        Thanks
        Someone else is using my email id to his axis bank A/c No. 695780 so many times I got mails about this account transaction, so kindly please remove my email id from above said account. My email is sujit.[protected]@gmail.com

        cheque reject-credit freeze-salary account not activated - Comment #3300624 - Image #0
        Axis Bank Customer Care's response, Dec 18, 2018
        Verified Support
        Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
        Hello Team Axis I wish to close all my accounts in your bank I have also visited your branch in the past regarding this . Please close all my accounts .
        Axis Bank Customer Care's response, Dec 17, 2018
        Verified Support
        Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2Ljnj3v Regards, Team Axis Bank.
        Dear Sir,
        Kindly Check for 6 days Pending My Payment Not Received. Still Pending
        So Please Do the Needfull

        Regards,
        Tahir malek
        +91 [protected]
        Axis Bank Customer Care's response, Dec 18, 2018
        Verified Support
        Hi, we request you to share details of branch approached for us to check and assist you. Regards, Team Axis Bank.
        I can not know how my debit card loan preclose please u r guide me
        Axis Bank Customer Care's response, Dec 18, 2018
        Verified Support
        Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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          K
          kuldeep321
          from Kolkata, West Bengal
          Dec 16, 2018
          Resolved
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          Address: Hyderabad, Andhra Pradesh, 500016
          Website: Axisbank.com

          Axis bank has deducted my rs. 845.95-/ from my account on 15/12/18. And same thing happend 13/10/18. Plz return my money as soon as possible. I didn't knew about this that there is any consolidated charges also, in axis bank. Axis bank is a good bank as compare to other bank but, this consolidation, i didn't knew about that. Somehow please return my money as i am in need of my account balance. If there is any money limitation of my account please let me know i m ready to credit that much in my account.
          +1 photos
          Jan 19, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 17, 2018
          Axis Bank Customer Care's response
          Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
          Sign. Verf. Chrgs Mandate Regst/ Stop charges for Rs.118 have been debited from my account on Dec-6-2018 and Dec-11-2018. I am not sure what those charges are and i didn't make any such transaction.
          mu account num is [protected]
          Dear team, i lost my customer id & account number. my mobile number is [protected] & my registered mail id `venkata.[protected]@gmail.com` this number & mail id only linked to my account. please help me to get customer id & account number.
          Please send me my new passbook and welcome note
          my accunt no [protected]
          id no[protected]
          Dear sir/madam

          My account has been deducted amount of rupees 1899/- without my concern by one assist service...I want total refund of my money as soon as possible as I'm not interested in your service
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            S
            Shomit1111
            from Bengaluru, Karnataka
            Dec 16, 2018
            Resolved
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            Axis bank has debited around rs 4000/- from my savings account without prior information on 15th dec'18 on any penalty amount in the name of consolidated charges and gst. Moreover, it has already deducted rs 150/- as negative balance few days back. If the bank itself deducts money in this manner, then what is the purpose of savings account? Why is there no check on this private banks? Kindly consider the complaint seriously!! And solve the issue asap!!

            Thank you
            Jan 18, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 17, 2018
            Axis Bank Customer Care's response
            Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
            Hi, i have saving account in axis bank & when i checked my balance they have deducted 3554 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
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              V
              Vishaldicholkar
              from Mumbai, Maharashtra
              Dec 16, 2018
              Resolved
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              Address: Mumbai City, Maharashtra, 400097

              My cheque no. 510604 got bounce. As per bank there was a dispute in my signature. This was not informed to me. I was only got message stating cheque returned. Still i am not able to understand what is actual problem. It is very difficult to get on to your customer care and even after getting to them they make your life miserable by giving vage answers.
              I get hundreds of call just for credit card, loans etc which are not useful and for such an important activity there is no facility to inform customer.
              Jan 17, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 17, 2018
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
              Rs 4000 transaction got timeout error but money deducted in my account.

              i did this transaction at rayadurg andhrabank ATM, Please check this and take an action
              Bommaiah's reply, Dec 12, 2018
              my contact no is 9986497845
              Actually in my mobile banking i have three beneficiary.i have to transfer amt to XXXX but wrongly i pressed YYYY. Now i am not able reach that person so kindly transfer the amt to correct beneficiary.Its happen in august month still i am following axis bank there is no response
              last service request no [protected]
              Hi, My name is Ramesh Rayala, Yesterday (09.12.2018) Rs:800/- has been debited from my zero balance savings account.

              I want my amount back which has debited and request you team intimated before debiting amount with proper reason.
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                Utkaldutta Mohapatra
                from Burla, Odisha
                Dec 16, 2018
                Resolved
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                Resolved

                Dear sir i am utkal dutta mohapatra and my account number is [protected]. When it is opened it was a salary ac. But when i resigned my company after 3 month it was a general ac. That time i did not maintain balance. But after 1 year again i will join a company and thay also make it salary ac but now always cut balance from my account again again if i maintain 10000 balance till 3month. But it's happening again again totally they take from my ac near by 7000. With out prior information. So kindly refund my balance as well as possible. Thanks
                Jan 23, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 17, 2018
                Axis Bank Customer Care's response
                Hi, we wish to inform you that as per our records the account number *****91765 is not a salary account but Its normal savings account where you have to maintain the minimum balance. We request you to visit the branch along with the HR letter and get the account converted into a salary account. Sorry for the trouble. Regard, Team Axis Bank.
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                  M
                  Maham Zehra
                  from Delhi, Delhi
                  Dec 16, 2018
                  Resolved
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                  Resolved

                  Address: Faridabad, Haryana, 121004
                  Website: [email protected]

                  Dear sir
                  I make against complain of axis bank limited.
                  My acc no ;[protected] secctor 7 faridabad
                  Why the amount is debited from my account again and again by axis bank limited, deail is written below
                  14.12.18
                  Consolidated charges for account :1300+234 (18% gst)
                  17.11.18
                  Consolidated charges for account :500+90 (18% gst)
                  With in one month bank have debitted of amount of rs 2124 why???
                  Regards
                  Nisar husain
                  Jan 19, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 17, 2018
                  Axis Bank Customer Care's response
                  Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                    S
                    Shomit1111
                    from Bengaluru, Karnataka
                    Dec 16, 2018
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                    Axis bank has debited around rupees 4000/- from my savings account in the name of consolidated charges and gst plus rs 150/- as negative balance. Moreover, i am unable to contact them via phone. Webchat capital captcha is not working. It seems there is an issue from their side. Even their customer care number is not responding. How can they just debit any amount?? How can they just debit so much amount from my savings account?? Seems very unfair. Savings account is meant to save!!
                    Axis Bank customer support has been notified about the posted complaint.
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                      D
                      Deepa Siradhana
                      from Delhi, Delhi
                      Dec 16, 2018
                      Resolved
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                      Resolved

                      Axis bank has deducted my rs. 500-/ from my account. Plz return my money as soon as possible. I didn't knew about this that there is any consolidated charges also, in axis bank. Axis bank is a good bank as compare to other bank but, this consolidation, i didn't knew about that. Somehow please return my money as i am in need of my account balance. If there is any money limitation of my account please let me know i m ready to credit that much in my account.

                      Rgds
                      Deepa
                      Jan 19, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 17, 2018
                      Axis Bank Customer Care's response
                      Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Regards, Team Axis Bank.
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                        B
                        B LAKSHMAIAH
                        from Bengaluru, Karnataka
                        Dec 16, 2018
                        Resolved
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                        I am axis bank customer.. I was not used a/c for 3 years, total lien balance shown rs.425, later i talked with bank officer he told only 425 rupees will deduct... So i funded with 12000 in my account, as he told 425 deducted... Now i have 11, 575 rupees in my a/c... Later one week after at mid night saturday 4299 rupees deducted + gst charges @18 % it is 880... Bank officer told me only 425 rupees will deduct... But 4299+880 deducted as consolidated charges and gst charges... Bank officer not told about these charges.

                        Friends dont go with bank officers words... They won't tell all charges on a/c they will tell few small charges only...

                        I[censored] guys not using a/c from long time... So many charges will impose on our a/c

                        These bank officers deducting amount from innocent peoples... Not from vijay mallya and nirav modi... These guys dont have guts to collect from them...

                        Pls dont frust bank officers, what they told... They will tell all lies only
                        Jan 20, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 17, 2018
                        Axis Bank Customer Care's response
                        Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Thanks for writing in! Regards, Team Axis Bank.
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                          A
                          ayush ahuja
                          from Bengaluru, Karnataka
                          Dec 16, 2018
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                          Address: Bangalore, Karnataka, 560068

                          My salary is not credited from more than 3 years so after 3 years i start my account and paid charges to bank as not maintaining salary in axis bank and now from last 2 month my salary is credited and every month they charge 1000 rs approx when i contact to customer care they said not maintaining balance as your account becomes saving account but i didn’t get any communication from bank that they change my salary account to sacing account.
                          Please help. Below are my contact details.
                          Name : ayush ahuja
                          Mobile : [protected]
                          Email : ayush. [protected]@gmail.com
                          Axis Bank customer support has been notified about the posted complaint.
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                            N
                            nitin bhandari12
                            from Mumbai, Maharashtra
                            Dec 15, 2018
                            Resolved
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                            Address: 54414

                            Hi my name is nitin bhandari. Since last two months axis bank deducted 500 rs as the consolidated charges. I am going to raise a complaint in the consumer court. Since last two months totally 1090 rs deducted from my account. This time i will drag you guys in the court. Then there you will see what happens when you unnecessary taking money of customers. And after that i will close my account.
                            I can you 2 days to consider on this.

                            Call me on [protected]
                            Jan 19, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 17, 2018
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp. Regards, Team Axis Bank.
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                              U
                              Umesh Nikil Kr
                              from Vepagunta, Andhra Pradesh
                              Dec 16, 2018
                              Resolved
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                              Address: 560001

                              Hi,

                              In my account last 3 months every month date of 15th in my account consolidated charge is debiting like 800/- + 18% service charge.
                              Please i don't know why they are debiting also i am holding salary account... Without my knowledge how they are debiting the amount
                              Really i am very disappointed...

                              Please do needful...

                              Thanks
                              Umesh
                              [protected]
                              Jan 25, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 17, 2018
                              Axis Bank Customer Care's response
                              Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                                H
                                Heena Paneri
                                from Ahmedabad, Gujarat
                                Dec 15, 2018
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                                Address: Ahmedabad, Gujarat

                                I have a savings account in axis bank and today 200/- rs were deducted from my account saying consolidated charges. What the hell is happening here. If you would make me aware of every change, i would not have to face these nonsense transactions unknowingly but if you people would directly debit any amount (Which i wasn't aware) from my account, its not fair at all. Either change ur service norms or start updating your customers for every little change. I particularly doesnt like my things to get changed, if i am unaware and i hate these unexpected charges as well.
                                Axis Bank customer support has been notified about the posted complaint.
                                Dear sir my self RAM VEER
                                My salary account no [protected]


                                My salary account in Axis bank, and bank charged rs.1180
                                Last three months.

                                unexpected consolidated charges - Comment #3299509 - Image #0
                                Axis Bank Customer Care's response, Dec 17, 2018
                                Verified Support
                                Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Regards, Team Axis Bank.
                                I had sufficient balance in my account but now the bank is saying that there is holiday on[protected] so I need information a out that is there really a holiday because in my calendar there is no holiday so i am screwed
                                Axis Bank Customer Care's response, Dec 17, 2018
                                Verified Support
                                Hi, we are here to help! Please DM us your contact details. We will revert shortly. Regards, Team Axis Bank.
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                                  I
                                  Irphan743
                                  from Ankleshwar, Gujarat
                                  Dec 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: 380023

                                  Axis bank deducted amount of 200ru under gst rule third time in a year few days back they deduct same 300 ru

                                  Hello! Your a/c no. *has been debited by rs. 220 on 15dec18. The a/c balance is rs. 481.59. Info: consolidated charges for a/c

                                  And 10ru 30ru they deduct for every month under maintenance account i want my money back they are fraud making fool to indian people even they don't know how people earn money for survive

                                  Hello! Your a/c no. *has been debited by rs. 50.4 on 10mar18. The a/c balance is rs. 4699.20. Info: gst @18% on charge in march
                                  Jan 17, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 17, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we request you to visit the link for more details. https://bit.ly/2Nk5xyr Regards, Team Axis Bank.
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                                    M
                                    Maheshwari Padmanaban
                                    from Mayiladuthurai, Tamil Nadu
                                    Dec 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: 631502

                                    Hi,

                                    I have approached the bank to unsubscribe from apy scheme.. Bank officials make us to wait for 3 hrs to download a form from apy website.. But the form download and signing takes only 5 min.. Bank officials said that they don't have the link for it. I m shocked to hear it from them.. Being an d. Manager, they couldn't get the link. We visited the branch on saturday, it was not much crowded..
                                    Jan 15, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 15, 2018
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                                      M
                                      Mausam.shah
                                      from Anand, Gujarat
                                      Dec 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: Vadodara, Gujarat, 390019

                                      I am going to axis bank vrundavan char rasta waghodia road vadodara branch for cash deposit but cashier is not available his desk and i talk to security he say cashier is comong in 5 minites but i am waiting 35 minits and every time security says pls wait 5 min 5 min its a very radiculus
                                      Please take a action of cashier and also branch manager.
                                      I am waiting your rply
                                      Thanks
                                      Jan 20, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 15, 2018
                                      Axis Bank Customer Care's response
                                      Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
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                                        S
                                        shantanu10sharma
                                        from Noida, Uttar Pradesh
                                        Dec 15, 2018
                                        Resolved
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                                        Resolved

                                        Address: Ghaziabad, Uttar Pradesh, 201002

                                        We made a payment of rs600 for the completion of a primary exam super tet to be held in up after all the process we had to make the final payment.
                                        We made payment through axis bank debit card acc no-[protected] pawan kumar sharma on december 14, 2018 at time approx.-21:45 pm
                                        The amount got deducted but the payment is not done and we were not provided with any payment and reference id and the status is still payment not completed and the refund is not done till yet.
                                        Please look into the matter.
                                        +1 photos
                                        Dec 19, 2018
                                        Complaint marked as Resolved 
                                        payment got completed.
                                        Axis Bank customer support has been notified about the posted complaint.
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