Axis Bank Complaints & Reviews

Address: 710/I RAMJANKIPURAM COLONY, SARANDHRA NAGAR HANSARI JHANSI, Jhansi, Uttar Pradesh, 284135

Yesterday on dated 2 may, 2019 i have opened an axis asap bank account through online form filling and providing my adhaar and pan details. I have also deposited rs.1000.00 in this newly created account. My customer id is[protected].

Now, today dated 3 may, 2019 i suddenly received a sms from the bank as "your a/c [protected] is debited by rs.1000 on 30apr19. Avbl bal :rs.0. Info : account closure proceeds to dd acct."

Please note i did not given any consent for account closure. Kindly look ito the issue on an urgent basis and refund the money as soon as possible.
Contact no-[protected]

May 14, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

Axis Bank Customer Care's response Hi, we are unable to locate any account related information with the mobile number given. Request you to DM us the registered mobile number which you have used while opening the account for further assistance. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 14, 2019

Updated by shubh chaurasia MY REGISTERED MOBILE NUMBER IS [protected]

May 14, 2019

Updated by shubh chaurasia PLS UPDATE ME ASAP AND SEND MY MONEY BACK .

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Deduct amount from saving account on name of demat account charges and then not getting it back..

Requested for clarification on email (Dp. [protected]@axisbank.com) but problem not got resolved..

Everytime getting email reply problem will resolve in 2 days but then got no response..

1. Need money back
2. Want to stop my demat account immediately

Regards,
Sourabh soni
[protected]@gmail.com
[protected]

May 18, 2019

Complaint marked as Resolved

payment reversal done

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share your preferred time, when we may connect with you and offer the necessary assistance.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

May 10, 2019

Updated by sourabh122 hi,
FYI
i didn't get any call from Axis bank but received email only that amount will back within 5 working days..
i am available any time to receive call..
now waiting for payment reversal..
thanks to Axis bank for positive reply

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I have purchased mobile on jan 20 2019 with a 10% cash back offer.in bill also it was mentioned as cash back will be credited after 90 days.100 days passed no cash back credited. My number is [protected]. Conplaint number 51093322. Repeatedly called custimer care number today they told my complaint is declined by bank. These ppl cheating customers by cashback.

Jun 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank

May 06, 2019

Updated by Froebel I will be available for phone calls daily 11 am - night. I didnt receive any calls yet .

Verified Support

May 07, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused to you. We have escalated the matter with the respective team for corrective action. Regards, Team Axis Bank

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Address: AMBIKA KUNJ, 13 SAHAJANAND SOCIETY , MOGR, 388345

My self Anilkumar Chandubhai Patel enjoying SB A/c. facility since 26/06/2008. Now I have submit service request form to Shri Rajan (Help desk) Axis Bank, V V Nagar (Anand ) as on 27/02/2019 for add of 2nd name my wife Ritaben Anilkumar Patel & change of nominee name of my son Naitikbhai Anilkumar Patel.
Now more than two months over till date this matter unclear. For this matter I have visited more than 10 times your above branch. So take necessary action in this matter and update information on my cell no : [protected].

A C Patel.

Jun 7, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

Axis Bank Customer Care's response Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank

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Address: Madurai, Tamil Nadu, 625020

I have purchased a mobile for 20k from poorvika madurai with 10% cash back on jan 22 2019. I was informed that cashback will be credited after 90 days. More than 100 days over amount not yet credited. No response from axis customer care.
My registered complaint number is 51093322. Repeatedly called no response. My card number xxxxx3530. Axis buzz card. My number [protected]. Take necessary steps to resolve my issue.

Jun 6, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble faced. We shall get back to you on the concern raised shortly.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: Dixon india limited ,khasra no.1080 .central hope town selaqui dehradun, Dehradun, Uttarakhand, 248001

My name is guddu rawat. I have applied for an axis bank credit card 2month ago. I did receive timely sms messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. And one day i received a sms saying that the card had been returned back giving no reasons. Befor 1 week ago i received the pin no. Through post. I don't know what is the use of the pin when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. My registered mobile number is [protected]

Jun 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, thank you so much for taking out time and speaking to us. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

Verified Support

May 09, 2019

Axis Bank Customer Care's response Hi, we have checked and wish to inform you that the Credit card was sent despatched to your mailing address on April 12, 2019, through Bluedart courier which has been returned with the reason consignee not available. Please visit nearest Axis Bank branch for any further assistance. Regards, Team Axis Bank

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Address: A 6 Palam vihar gurgaon 122001, 122016

Dear sir,

Last time i settlement my credit card ([protected][protected] rs.20000, 1st payment rs.15000/- and 2nd[protected] rs.5000/- and was over and we got the payment all accordingly for settlement but 2nd payment late due to other issue and payment month of jan 2019 rs.5300/-

My settlement latter was decline for payment was late please current dues show rs.15285.14/- if i can make a full payment then why make a statement please help you are asking for a solution i will not be able to pay so much.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Thanking you
Himal

Jun 15, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was answered. Request you to share your preferred time, when we may connect with you and offer the necessary assistance.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: MG Road, Bangalore, Karnataka

A new estate account was opened at the mg road branch - process commenced on 09 march 2019 - till today internet banking setup had not been completed and all accounts cannot be viewed - branch manager and nri relationships mgr cannot resolve - i live in new zealand and need urgent assistance to view all accounts - please advise - can be contacted on +[protected]

Jun 5, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 03, 2019

Updated by Kiran n Althea Cordeiro Mr Sastry and Mr Kadekar are aware of this problem which remains unresolved - Concerned that fees and charges would apply when services required have not been provided by the Bank

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Dear sir/madam,

I am a saving account holder in bank (Axis bank) mogappair branch. Account number ([protected]).

I was trying to withdraw of money rs.9000 from kotak mahindra bank atm (Sowcarpet branch) atm code number chbn1463. No cash came out after all the necessary procedure.

However, immediately i have received a message regarding debited amount from my bank account. I have waited for some time to get a reverse back message, but i have not received any message. It shows with a pop up message like session time out. Then later i have took the mini statement to check whether the amount got reverse back, but unfortunately the money was not reversed back.

I requesting you to consider my query and credit back my money to the mentioned account as soon as possible.

Thanks and regards,
Kameshwaran t

Jun 5, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, we request you to refer the following link: http://bit.ly/2UQVxF7 to report the disputed transaction. Sorry for the trouble. Regards, Team Axis Bank

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I have received a message from axis bank. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 0666. It has been noticed that the money charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @1899.

Jun 10, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit https://t.co/8ETRAhphhJ. Regards, Team Axis Bank.

May 04, 2019

Updated by son of jayan hi,
my contact No: [protected]

May 11, 2019

Updated by son of jayan hi Team,

The money not refund and any one not contact me . Kindly Deactivate and refund the money ASAP ( Its Very Urgent )

Contact No : [protected]

May 22, 2019

Updated by son of jayan hi Team,

kindly revert

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 6, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Hadapsar aryan centre opp vaibhav tokies, Pune, Maharashtra

Complaint number 51257178

Already raised compliant no positive feed back till now

Bank details

+[protected]
+[protected]

Hadapsar branch axis bank aryan centre

Pls help pls give positive feedback pls contact branch for resolve complaint.

Pls contact to branch with ref of above details.

+3 photos

May 6, 2019

Complaint marked as Resolved

Complaint number axis bank atm maintance 51257178 My contact number 7499241820 Pls forward to atm electronic department high authority person .

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

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Address: Tukaidarahan opp yashraj green castle hadapsar Pune 411028, Pune, Maharashtra

Hello sir,
I'm owner i have rent out my premises to axis bank atm.
I have already raised multiple complaints against atm maintainace and behaviors of officer of hitachi payment services around 15 days. No one visited on site and not taking seriously and all the infrastructure of this site is not maintained well also all light of board are not working since around 2 month, ac not working, all electronics material is second hand always there is problem, board flex is also cut, problems occur in rainy season, cleaning is also not done everyday. Site is just like a dirty place.
Please take strict action against respective axis bank officer and hitachi payment service field officers.
Sir pls help

Complaint no[protected]

My mobile no (Owner of promises) - [protected]

+11 photos

May 3, 2019

Complaint marked as Resolved

Contact no of hadapsar branch +91 20 2682 2859 +91 20 2682 2849 Register Multiple complaints number 51257178 Sir pls help

Axis Bank customer support has been notified about the posted complaint.

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Dear sir,

I am prasad accountant at repro health care pvt ltd, i got one bad experience from your employee at axis bank bents hostel mangalore, karnataka. Please try to train your employee for good behavior they do not know customer value when we are approaching for any doubt their reply is not good very worst behavior also. This is my humble request keep good quality staff.

Jun 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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L

Lankesh Shelar

from Mumbai, Maharashtra

May 2, 2019

Rs.3913.48 Amount debited 24 April 2019 and Account closed.
Account holder name- Lankesh Subhash Shelar
Account number-[protected]
Registered mobile number-[protected]

Reply

Axis Bank Customer Care's response, May 2, 2019

Verified Support

Hi, we are here to help! Please elaborate on your concerns via DM so that we may assist you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: Bangalore, Karnataka, 560072

3 days back my account was deducted with the amount of 1899/- without even notifying me in prior. I don't want the subscription for one assist service.
Please cancel my subscription for my axis visa debit card ending with 8483. It is so ridiculous, the amount was deducted without asking any confirmation if i wanted the service or not.
Hence, cancel the service and refund the same amount into my account. Kindly do the needful at the earliest.

Jun 6, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 3, 2019

Dear Ashwini,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: Thane, Maharashtra, 421306

Hi,

I am having credit card ending with 1842 which minimum amount i was paying regularly but in january my sister was hospitalised and i am not able to pay amount for 2months since i had chat with recovery agent name nitin that i will pay amount on 08.03.19 but my salary credited on 07.03.19 at that time they lean my account, so i had talk with recovery agent about same so he send me debit note of amount 7600 and said pls write and send me same so i had done that but the whole salary was debited on 12.03.19 and still the account is on lean. I had asked for settlement they are saying settlement is not possible. How will i survive without salary with family and my sister who is hospitalised...
And now still they people are calling me for minimal amount due, how can it is possible when my card is inactive from last month only

+2 photos

Jun 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

Verified Support

May 02, 2019

Axis Bank Customer Care's response Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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V

Vishalpatel075

from Mumbai, Maharashtra

May 2, 2019

I deposited cash 62000 rupee (2000 Indian currency notes 31 nos) in axis bank CDM/ATM using debit card, but 62000ruppe not credite in my axis bank saving account.

lean my salary account and settlement - Comment #3422369 - Image #0

lean my salary account and settlement - Comment #3422369 - Image #1

Reply

Axis Bank Customer Care's response, May 2, 2019

Verified Support

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2FzXm2c Regards, Team Axis Bank.

Vishalpatel075's reply, May 2, 2019

62000rupee received in my account.

S

Shantanu Chk

from Delhi, Delhi

May 2, 2019

My name Shantanu Chakraborty and MyZone cr Card No. 4514********9328
The Bill is not sent to me by email. this default has taken place previously also.

Reply

Axis Bank Customer Care's response, May 2, 2019

Verified Support

Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq .
Regards, Team Axis Bank.

M

Mst Trading

from Mumbai, Maharashtra

May 2, 2019

I got a call from axis bank Anna branch as they are providing loan against Bharati axa life insurance
If I get policy for 1lakh I'll get loan amount of 10lakh
Is that true kindly let me know
Message here I'll check it out
Kindly let me know asap

Reply

D

dtvaishali choudhary

Mar 13, 2021

HI,

my nave is vaishali choudhary
and i am axis bank account holder since 2017 but and i issued credit card in 2018 but somehow in use all my limit form credit card
during lock down i lost my job and i am unable to pay but in September i ll started pay and till now
i ll pay total 66000 thousand rupees to bank but they charged very high interest from me for ex late fee, overdue fee,
and now they lean my account and my whole salary hold in lean account i already inform to bank executive about it but they give me false commitment about it
every month i face same issues

also now they charged 2500 consolidated charges how can i pay too much amount

i ll pay too much after lost my job

i want to close my both account from axis bank
my life is hell now and i am unable to pay more

Reply

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Address: Manton, Behala, Diamond Harbour Road,, Kolkata, West Bengal

My savings a/c no. [protected] with axis bank, manton branch, kolkata, was debited with rs.50000/- towards premium of max life insurance on 30.04.2019 though the a/c was not linked with the ecs for that deduction. I do not want to continue the policy which i informed the concerned officials of axis bank but for the greed of commission they have committed such willful blunder. Please help to restore the deducted amount urgently.

Jun 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, thank you so much for taking out time and speaking to us. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis bank

Verified Support

May 04, 2019

Axis Bank Customer Care's response Hi, sorry for the delay. Please be assured that we are looking into the concern raised by you and will get back to you at the earliest. Regards, Team Axis Bank

Verified Support

May 08, 2019

Axis Bank Customer Care's response Hi, as per our telephonic conversation, please share the policy copy to our branch official for us to investigate further. Regards, Team Axis Bank.

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M

Muthurakkappan Dhivya

May 2, 2019

I have complaint about OTP issue since last 7 months they are simply neglecting and playing with me which causes the result is my application progress got rejected.
Really very poor customer care and problem resolving team.

Reply

Axis Bank Customer Care's response, May 4, 2019

Verified Support

Hi, sorry for the inconvenience. Please provide us with details of your concern along with your registered contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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I tried to withdraw using my axis bank debit card thru another bank allahbad bank atm n. E. Rly hq, gorakhpur on 15/02/2019, 13:20, the amount rs 10000 was deducted but was not dispensed by the machine. Its been a week now i want refund for the same on top priority.
And as per the rules i am supposed to get 100 rs per day extra above 1 week.

Atm id is : another bank allahbad bank atm n. E. Rly hq, gorakhpur
Account no. [protected]
Ifsc code: utib0000013

Jun 2, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 . Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

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Address: Keinou Thongkhong, Imphal East, Manipur, 795134

I had a salary account on axis bank. Then i left the job and my salary stop crediting in my account. But after few months i lose my mobile number which is associated with the bank. When i check the account from net banking i got negative balance. I don't know what to do.. Why this is happening. And when someone send money to my account it got deducted and even my benefit scheme moneys are also deducted. Can you please stop it.

Jun 5, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: 110038

I have an axis bank neo credit card. I have talked to the customer support of axis bank but i did not get any resolution nor get my money back. Actually in starting they said that the card was free of cost. I applied for credit card in august. From that onward they deducted amount of rs 100 every month. Now almost rs 700 was deducted. After communicating with the support i found that it is about cpp. My first issue is why they started the plan without my knowledge and second is that the cpp cost is rs 1649 (I checked that amount in my app) but even after deducting the amount from last 7 month it is still 1400 something. It is totally fraud. I want my money back and cancel that credit card as soon as possible. This is not acceptable, they cheated me. It is my salary account. I mean i did not work day and night for them to deduct my money.
My email id is [protected]@ gmail.com
I dont want to lose any more money. Please resolve this as soon as possible.

Jun 3, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 01, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 01, 2019

Updated by Monika_s27 Contact no. -[protected]

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

May 06, 2019

Updated by Monika_s27 No response?????????

May 06, 2019

Updated by Monika_s27 Already message you my contact no..

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Address: 122001

I applied for personal loan in axis bank and submitted all my documents as well. During the process there was lot of harassment which was done by one the lady representative. She kept on contionosuly calling me with different numbers and in the end i had to cancel my loan request.

When i asked her to return my cheques and documents, she denied giving it back to me.

I just to know to whether its in policy of bank not to return document once laon request gets cancelled.
I am worried about the misuse of my documents.

Jun 2, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please DM us your Loan application number along with branch details where the application was submitted to check and assist further.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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