Axis Bank Complaints & Reviews

20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch,

So after 10 days i visit in my home branch warje i asked there may i help you desk for my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he
Replied me that, my debit card is still not received by them,
So i called customer care for status so they said me that, visit at branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,

So my branch is far from my place so, today as on 20th may 2019, i
Called axis customer care agent name (Aroofh)
I has no sence how to attend call or speak with customer,

I only asked him about my debit card status? Its in home branch or still in trans,

But that foolish axis agent literary shouted on me saying that, they cannot tell status, you track from bluedart courier number..

Bloody nonscence service my axis bank. And # staff...

Gavti nonscencence

Hello Team,

My name is Charles and I’m using salary account with axis bank .
March month I got a call from credit card department and they said we will provide free credit card with no annual fee first year. Then I said ok after 7 days (28th mar19)I got the card and same day I used for rs. 430 . Then I got a message you used amount is rs4560 . I got shocked and called to customer care . Then only I got to know this is not free card and they charged rs 4130 for joining fees. I Informed to Customercare if it’s free I can use it otherwise I don’t want and cancel my card . It was blocked based on my request on same day.
Lasetweek I got a statement to pay rs4560. Why should I pay which I not used . I paid rs430 which I used . Remaining I can not pay.
Today I called to customer care and they are not given proper solution .

Request you to kindly take necessary action no this and wave of the remaining amount which I not used.

Service request no: 50220828
Cc no: [protected]

No proper response from bank

I am a credit card customer having a card no. Xxxxxxxxxxxx6546 which was settled on 2017 in the name of birendra mohan gogoi. Pan no. Acppg0222k. Add: assam gramin vikash bank. Chandmari, guwahati - 781003, kamrup assam. But till today i have not received noc. So please provide me noc as early.
Thanking yours

Birendra mohan gogoi
Ph: [protected]
Email: [protected]@gmail.com...

I have a credit card last 4 digit is 8594.in march and april 2019 i have paid rs 26000 against dues. On april 30 the card was settled in 85000 against my all dues, but no settlement letter received to me in any form i. E. On my registered mail as well as through courier. I have paid all rs 85000 (On 30 april 1 and 2 may) i could not deposit the whole amount in one shot due to bank policy that cashier told me that they didn't received amount more than 49000 in one day. I have cleared all the settled amount, but they generated once again new bill against the said card. On contacted executive told your settlement is broken due to not payment on time. But not settlement letter officially received till date

Hi,

Last 3 months, i having some financial problem.

iam unable pay for the credit card payment exact time.

iam try to toll free number and inform to kindly suggest to me, what is the procedure of the credit card settlement.

but no buddy respond him.

i will pay for 40% amount for credit card limit.

Kindly close my credit card urgent basis

I taken a car loan from axis bank
After 2 year i paid all amount of bank there after i am not getting noc certificate
I paid the all amount in feb. 2019 and still i am not get noc

I was contact to customer care center they told me to visit loan center
I gives application two time in loan center but no response from them

I was make payment of whole amount in seattle the loan amount in feb 2019 but still after 3 months i am not getting noc certificate

I want to sell my car but without noc i can not sell it so iam facing more problems...

I have a salaried account in axis bank this month 2690rs got deducted. When enquired bank people told my account is tranfered to a saving account as it has not maintained any money from may 2018. My complain is if they are tranfering the salaried account to a saving account the bank should atleast intimate the company or the employee without any intimation the money is just getting deducted. Which is not professional on they part if they are intimating the customer then the customer will not allow them to turn the account into saving account and this is why without intimating the account holder the just looting money. I want my 2690rs refunded...

Hi,

I am Sandip Nandi ([protected]). I have a Salary account in Axis Bank, in Shakespeare Sarani Branch, Kolkata. I want to inform that they are deducting amounts - 15 times total Rs. 5757.31 from last year - in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. I called the customer care and contact bank branch many times but problem was not resolve.

I am going to close the account asap.

I request Indian Complaint register form to take necessary action if possible.

To, circlenodalofficer. [protected]@axisbank.com, lucknow. [protected]@axisbank.com

Hello team,

Please help me in resolving the issue with my account. My account number is marked as freeze and right now i am neither able to deposit nor withdraw the amount. For this reason i visited the magarpatta branch in pune where i have submitted all the kyc document and its was communicated to me on date 16-apr-2019 1:15 pm that we have taken the document and request will be processed by home branch axis bank lucknow and for same the email from bank was sent to lucknow. [protected]@axisbank.com even after waiting for weeks this issue was not resolved my account is still frozen. On top of that when issue was not resolved i opened the request via chat and ticket # 51543835 and same was closed by axis bank without any resolution.

As my account is locked and i am not able to do any transactions however each month consolidated charges are being deducted from the account and when i tried to transfer the fund using net banking each time it is getting failed saying account is frozen and for reversal of same charges i opened the ticket # 51543979 and this is marked as closed without any resolution.

I am under tremendous pressure and suffering from great mental trauma, as this is unprofessional and un-ethical behavior from axis bank. I wasted lot of time in communication with branch and chat.

Now i am escalating it with you to help me.

Account #*7221

Regards
Pooja gupta

Dear team,

I have received following message today, which says

Your a/c 689859 is debited by rs. 118 on 16may19. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute
I have called in this number and they are just reverting my call to other departments.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Reagrds
Rahul

Dear team,
Hi madhusudhan j n here previous ex employee of axis bank my employee i'd 86382, i have settled my credit card in 2018.
I had the proof. But still the bank is unable to send me the "noc" for the same.
Please dont tell me the standard process, i already gone through that.
I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
When can i expect the noc letter from your end???

I was forced to get an axis bank fastag by pratam motors, bangalore when i purchased a new maruti ertiga. They gave we no alternate option but already fixed the fastag in my new car. I am facing enough difficulties in recgarging the fastag. The showroom never updated the necessary documents looks like but activated my account. Then they asked me to call axis bank customer care number if i face any problems. Today is the 4th day i am trying to call this number and no one answers the call. I used paytm fastag in my old car and faced absolutely no issues. This axis bank apparently is giving huge commission to pratam motors and promoting their useless fastag through them. Their whole process is very cumbersome. I am stuck unable to use this fastag now. I am going to tear it off my car and going back to paytm fastag. It is wrong to singularly promote a product to a customer without giving them options. Axis bank is doing it through pratam motors.

Dear sir or madam
I had tranction my fund mysel[censored]nknown person, coz she told me registration for 1200, and refund also there so it is for first, I paid 9800 second 9800 and third 8000 and 1800, whatever so I was also wrong but I don't have idea her business again I did tranction 9800..
I totally tranction fund 40, 400, nothing I get . I had tranction fund sbi holder Mr. Amit Kumar giri, IFSC code-SBIN0001319 branch name is kakdwip..
Please help me out
Axis Bank customer Asit Thapa

Opened sb a/c on[protected] with rs.10000. With understanding that.
Fd amt. Will be considered for a/c bal. However on 16 th feb 2019
Debitted with rs.384.75 +69.25. At that time my total fd 20000.
Now just on 11th may debited rs.230.28 +gst for quarterly
Service fee.
My balance is more than 10000 plus fd of rs.20000.
I have not opted for debit card. We both senior citizens,. While
Opening the sb a/c there was no qly fee. Please credit my a/c with
Amt immediately.
Jasvant thakkar

I have received following message today, which says
Hello! Your a/c no. * has been debited by rs. 118 on 15may19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Utkarsh.

I made the payment on 4th may towards my hdfc credit card through visa money transfer and the amount was debited from my account. However, the axis reversed the payment on 10th may back to my account without any reason.

Now due to this, i have been charged late fee and other financial charges by hdfc credit card as the due date was missed as axis bank reversed the amount back to my account. Again i made the payment on 10th...

I'm holding an saving account in axis bank my account has an negative balance of -27000 i don't know to how they said it is because non maintaining balance and cheque bounce i have already cleared loan amount i don't why they are charging. When i opened account they said its 0 balance account, then 5000 now it's 10000 i cannot maintain so much balance because i'm normal worker with 10000rs salary they are asking me to pay 27000 which is not...

I am khambhadiya hitesh mavjibhai, from last month my account was debited 50 rupees charge+18% gst charge reason only money added in atm+ deposit machine. Call again axis bank customer care not perfect answer my question and not write my complain. No any massage or mail or information if you added menoy in atm + deposit machine charges is applying no any write mention consolidated charges.
Axis has been not informed proper guide or information. This worng
Account number also mentioned in image

I want my money back, and please help me as soon as possible...

Axis bank atm terminal id apcn40427

Complaint id 51257178

(Maharashtra, pune, hadapsar location)

Hello,
Complaint not solved by consumer team also till today date.

I am owner i have rent out my promises to axis bank atm.
I have already raised multiple complaint regarding atm maintainance and behaviour of hitachi payment service officers.
Since last 9 days no response at all from axis bank or hitachi payment service officers.
Today i face bad behaviour of higher authority person of hitachi payment services. He told me last monday complaint issue sorted out from my side.
But he block my phone calls and not responding me.

Complaint closed without confirmation to me by hitachi.
Lots of issues are pending in this site

1 cctv camera failure
2 back office cctv camera not fitted insecured place.
3 cleaning not done daily basis.
4 ac noise
5. Back door always open
6 signing board and lollypo not replaced (Flex cutting issue)
7 advertising branding not done
8 lightbill pending

And many more

Pls help sir re-open my complaint and take strict action against hitachi payment services higher authority person.

Pls help am waiting for your positive response.
Thank you

Dear sir / madam:
I am hereby kindly requesting you to cancel / close my credit card account. Please close the following account in my name:
Name on card: s. Manikandan
Credit card number: [protected]
The balance was paid that brings my account balance to zero and all fiscal responsibilities with this credit card account to a close.
Please send me written confirmation that my account has been closed. Also, please confirm that you have notified all appropriate credit card bureaus that this account was “closed by request of cardholder.”
If there are any discrepancies between my records and yours, please contact me by mail at the address below or by phone at [protected] and [protected].
Thank you for your prompt attention to this matter.
Sincerely,
S. Manikandan

My current address
L. U-5, lloyds colony,
Royapettah,
Chennai-14