Axis Bank Complaints & Reviews

Sir,

It has been 02 years since i have cleared all due credit card dues of axis bank. However inspite of repeated mails, axis bank doesn't bother to respond or even acknowledge the request.

On 16 feb 2017, i received a call & mail from mr santosh ([protected]) regarding outstanding payment. Against my credit card no [protected].

I made the payment of rs 7512/- on 17 feb 2017 itself through...

I did a transaction of 20000 on 31st of march 2019 using upi to my sbi account and it has still not processed.
I called the customer care and they gave me assurance that it would be resolved within 6-7 days.

It has been 20+ days now and still i've not received anything in both accounts.

Please help me with the same.

Upi reference number :[protected]

I have an account in axis bank it's a salary account, which was provided my company meanwhile i went to out of state as i don't remember to close the account and this account is linked to lpg scheme, subsidy amount come to this account up to march 2018 no negative balance in my account and they converted my salary account to savings account without intimation and started deductions of not maintaining minimum balance sadly this info comes into my picture when i went to atm to withdraw money but it's showing -2600, my subsidy amount they deducted then i went to nearest branch and o asked to close the account or make it zero balance account they told we will. Not close the bank account, /zero balance account until you pay the negative amount i requested them i don't know about this and i already lost my gas subsidy amount but they refused my request kindly as per rbi no minimum balance maintaining charges on customers.

Hi

Today I have been charged with consolidated dp charges.axis is the worst bank which is taking people money if they are not using also. I don't know about demat and I have not used not even once from.last two years.last year also happened the same thing and again this year.885 rs is not a small thing which we can leave like that.please any one can help me to get my money back. Without using even once how they will charge by saying maintainance charge.please do needful

Kindly issue to me noc against my credit card which was settled on 10.04.2009 as per detailed below:
Date of issue card: 24.12.2007
Highest utilization:.22985
Card limit: 39000
Last payment: 10.04 2009
Written off status: 03

Kindly delete my card account at your end.
Yours faithfully

Birendra mohan gogoi
Assam gramin vikash bank
Chandmari. Guwahati 781003. Assam

My axis bank credit card fraudulent transaction happens on 08-sep-2018, fraud guy spent rs. 77000 in my credit card and used in phonepe, phonepegold, flipkart, cc avenue. I gave complaint in cyber crime bangalore also but there no use they won't investigate anything. Note: i gave fraud guy phone number to cyber crime but also no use, fraud guy phone number: [protected] and got fraud bank, adhaar details also but cyber crime no use at all.
I complaint in axis bank also they gave me 3 months temporary credit limit, after 3 months they removed temporary limit and sent me bill.
Now i am not able to pay my bill because currently i don't have job.
I called axis customer care and asked them to settlement still i didn't get any response.
Now currently my outstanding amount is rs. 88, 000, i can pay only 10% that also i need to take from friends.

Give me suggestions

This is regarding axis loan account lpr[protected]. I received a notification that the cheque against my loan account has bounced. But throughout the year my account had sufficient balance. I went to the local chidambaram axis bank branch to inquire. They redirected me to cuddalore axis branch. From there i was again redirected to pondicherry bank branch. When i reached the final destination, the officials said that the cheque has not bounced and its a technical issue at their end. Since then axis bank employees have been coming to my residence to collect the emi amount & i have been paying them through cheque. Despite all these, i have got a notice to pay rs.960 as bouncing & penal charges. As a customer who regularly clears the emi, i'm deeply frustrated with the bank & the bugs in its system. If someone's to pay penalty, it should be axis bank since i have traveled to three locations to get this sorted but the bank still sends me a notice to pay penalty. Very irresponsible.
Mob:[protected]

This complaint is in regards to axis bank. They have given a credit card xxxx6715 to one of their customer with my pan details. The pan details updated on the mentioned account with axis bank is mine and also the account is been incorrectly reported in my cir.

I raised a dispute with the bank in the month of october, but they do not bother to rectify the mistake neither remove the account number from my cir. This is been reported to both trans union cibil and the crif high mark.

This is an absolute case of fraud and the account is still in active status which has different personal details that does not belong to me.

After raising the complaint in the month of october 2018, they repeatedly giving me different complaints number every time[protected] / 48655904/[protected] with a turn around time to wait for 5 working days. And now we are in april 2019, the account is still reflecting in my cir and also has my pan number in it.

I followed all the procedure to escalate this to get resolved. Banking ombudsman is also aware of this issue since day 1 and the following are their complaint reference numbers. Cts no-[protected]. Maintainable complaint no [protected]. Complaint no - [protected]/ [protected] / [protected]

This issue is still not fixed and because of axis bank there are 11 incorrect accounts reported by multiple banks in my credit report.

Please help me with this as no one wants to take the accountability to get this issue resolved.

Request you to please help me in getting my cir rectified. Please let me know if you require any evidence or documents, i have collected enough evidence in emails in the last six months with the email conversation from everyone involved in the complaint. My email id is the same linked with my pan number to trace my personal information.

Dear sir

Sub: decline - credit card application

Re: #14015564 my zone credit card

With reference to above subject, i want to state facts as under,

1. Axisbank credit card sales representative had made numerous calls to me to apply for axis bank credit card. He had collected all the required documents and satisfied himself by personally visiting our residence & office confirming addresses mentioned in documents submitted for application.
2. No signature on application form given by me
3. Provisional application number was not given to me. Neither was i informed about application process & decline policy.
4. On 19.04.19 at 02.51pm i received a sms from axisbank stating “ your credit card application for my zonecredit card with ref #14015564 has been declined. We hope to serve you in future”. Above referred number is inferred from this sms.
5. To understand why the application was declined, i called at axisbank call centre where i had spoken to attendant. He explained me that, a letter stating reasons for rejections will be received by me within 10 days. Till date i haven’t received any correspondence from your bank.

Now, as i am quite disturbed with this,

1. I request you to inform me the reasons for decline in detail and in writing and supporting evidence of the same to the extent possible.
2. Why decline policy are not communicated to us at time of application? Why the same is not available on your website.?
3. What are the procedures followed when a decline takes place and what is the procedure followed to communicate it to applicant?
4.in event of not satisfied with the reasons mentioned by you, whom should i meet to discuss my grievance?

I request you to do the needful and extend your cooperation for above mentioned points.

Hello sir, i pawan sing tomar i am basically from bhopal and my father name is late mr. Ratan sing tomar and my mother is late mrs. Jyoti tomar and have register my complain agains max life insurance and axis bank they give me a wrong information regarding policy by broker krishan korav/broker no-485256 in axis bank and i at the time of policy ia am only 22 year old and i am nothing to do at age 22 when they give me fraud policy and mya father has been expired in 2012 and since last 3 year i am serviving my mother cancer and now she is also expired in december 2019 and and now my economical condition is not good and i want my money back they give me 2 policy at 2015. Please help me...

I was opened one axis asap account and get online atm but it is not working for generating a upi or any work i think it is blocked by bank so how to unlock it and use online transaction please help me out for these trouble. And i received message from bank that it is dispatched from bank for delivery to me so check out what is actual problem and how to resolve.

I am SBI account holder. When on 16.04.2019, I withdrew 1000 rs from Axis Bank Atm and I got it in 500 rs denomination. One 500 rs currency was filthy and I am very harassed in that now nobody is accepting it. I am attaching the message I received after above transaction. Kindly verify and take strict action against Axis Bank.
Regards
Mahavir
[protected]

Dear team,

I have received following message today, which says

At 4:40pm -

Your a/c xxxxxx is debited by rs. 118 on 18apr19. Avbl bal: rs. Xxx. Info: sign. Verf. Chrgs mandate regst/ stop. Call xxxxxxxx for dispute

Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

On the[protected] i have transferred rupees 5000/- to other receiver by phone pe app

Receiver bank account credited with amount but after 2 minutes the amount has been debited with Same UTR number

today the date is[protected] the amount has not been credited in receiver account nor refunded to my account

i am trying many time to complaint with axis bank but all time phone banking officer not any satisfactory reply

My bank account details
Account Number
[protected]
Transaction Number[protected]
Disputed amount 5000/-
date of transaction[protected]

I have received following message today, which says

Your a/c 367360 is debited by rs. 118 on 18apr19. Avbl bal: rs. 514309.45. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

I have already informed the bank that i don't have any account of dmat in bank
Still, they are charging 885 rs to be on dp charges

It was informed to me at the time of opening account that it is free for lifetime by their employee named rajul garg.
I make a complaint with rajul also.

Now they are charging 885 rs

I raised complain to dp. [protected]@asixbank.com
As per commitment, they were going to resolve it in last may 2018 but i am standing on april 19 still they are debiting unnecessary charges and cheating us. I need my money bake if i am not using the service.

Have created axis asap account through my mobile, by submitting all the necessary documents like aadhar, pan card, mobile number etc. I have deposited 1000rs to get account number. I've paid that amount from my another bank account, all went fine & i got my account number and virtual card. But, next day i got a message from axis bank showing this message "account closure proceed to dd acct". There contact number not connecting by register number, always tell that is wrong number but if i making call from another number, call connected and they are keep saying to call from registered number or give detail of card through ivr. Already my account is closed so how can i have working virtual card. I lost my hope on this banking with axis. Atleast they should have given a proper reason for closure. Ps. I thought that, axis was good at internet transactions, but now i'm done.

Hi,

I have a salary account in axis bank, in salt lake (Sec-5) branch, kolkata. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account. Now i can realize that they have created it to cheating with me.

Please my account balance is showing more than -1400 without any reason also.

It is my humble request please look into this matter...

I request indian complaint register form to take necessary action if possible.

When I had opened axis bank asap zero balance account I deposited 1000 rs money in my account. After that I debited 1000rs from my bank account. Then after two days bank balance shows -354 rs. When I contacted customer care they had not resolved my issue. They told me that please contact your nearest branch. When I contacted nearest branch they told me that you opened bank account online so we are not responsible for that issue. Without informing me they sent me debit card. When I checked my bank balance after 1 month it shows -554 rs again they charged without any service request. They are making fool to customer. It is not zero balance account. I want my balance zero or close my bank account.

I have an account bearing no. [protected] with you since long. My debit card was also valid upto 2023. But due to new govt. Rules my card became invalid in 31.12.2018. I visit the bank before my card became invalid several times for enquiring about my dabit card, but they told me that "we will see it". And till today they are "see it". I had not receive my card yet.
Please do the needful from your end at the earliest.
Thank you.