Axis Bank Complaints & Reviews

My saving account has been frozen by axis bank without giving intimation.
After calling customer care for the same and could not got proper reason to freeze account. I have been told that it is been frozen because it is converted to normal account from salary account and need to re kyc at home branch only for it to unfreeze even though
Nothing is changed as earlier (Address etc.).
However i have been told 3 years back when i called customer care informing that i am changing my company and this account wont be my salary account further, it is been mentioned that my account would be automatically converted to normal saving account and i just need to maintain 10k min balance. Hence from that i have been maintaining the balance.

My request to axis bank is that they should inform in advance to customer for such account freezing activity, so that any important
Transaction should not get halted because of the same.

Also request to allow me to submit kyc docs to any branch, if it really required, or should accept e aadhar/scanned copy though email for such cases and unfreeze my account asap.

My account details are as
Jayesh patil
[protected]

Sir mera axis bank mein account hai
Mene oct 2018 ko account close karne ke liye request kiya tha
Lekin 2 month tak bank ki tarafse kisi bhi prakar ki koi karwahi nahi hui
Bank manager ko bataya unhone kaha fir se request kar do account close karne ki mein karwa dunga aap tension mat lo
5 mahine ho gaye lekin account close nahi hua
Mein har 2, 4 din bad bank manager se puchta rahta hoon... Lekin bank manager ki taraf se or bank ki taraf se kisi bhi prakar ki koi karwahi nahi ho rahi hai...
Or har month bank ki tarase 1000 rupay fine lagate rahte hain...
Jab mene account close ke liye request kiya tha tab zero balance tha abhi mins 6157 rupay ho gaye hain...
Bank ki galti ki wajah se mein payment kyon karoon...
Sir request hai account close karne mein help karein...
Thanks

My account is credit frozen, even when it has a sufficient balance, They gave the reason is moving Salary to Savings account.
However, my salary account was converted to savings account 6 years back and suddenly now they are moving it to savings account without any prior notice.
But why is it necessary to freeze the credit in this case and then charge for insufficient amount (less than 10, 000)?

Moreover, I went to my nearest AXIS branch (Nandi durga Road UTIB0003079 ), they refused to take the KYC documents to unfreeze the account and when asked for closing the account they refused and said for that you have to first unfreeze the account and provide all the documents to main branch.
No help from the phone customer care. HOPELESS SERVICE
On top of everything, they are deducting money because of the low balance i.e. Rs 10, 000.
WORST BANKing experience

Im currently holding salray account with axies bank. Previously i was holding nre, nro and a demat account. Since i moved to india i closed all account and converted one nro to salary account.

But in recent days i being charged in the name of demat acct which i have closed 2 months back

I have already sent email to dp. [protected]@axisbank.com but no response i'm waiting for 3 days.

My customer id :[protected] please close demat account immediately

I had an salary account. After some period of time my salary account changed to saving account because i left the job but bank didn't notified me.
Today is 22/4/2019, 1 month ago axis bank imposed consolidated charges without informing me through any email and sms although rbi has given notification about to inform the customer 1 month before charging the consolidated charges.
Now my account balance is -641 although rbi has said not to impose charges when balance touches to 0.
Because of careless staff i am still in trouble
Branch name - defence colony, new delhi

I am the customer of axis bank and using credit card ending with 3685 my total bill of credit card is 41000 in which today 23rd april 2019 i will make the payment of 12689rs which will make less the bill of 26000rs what i want is that whether if its possible then convert the remaining balance into emi for 12 months so that i could start the use of card or else want to maken the settlement of card bill as more and more i could pay upto 20 percent of remaining balance which is possible for me as i am facing very bad financial condition so its request to make this possible by today only it will be a pleasure by your team.

Thanking you

Sir,

It has been 02 years since i have cleared all due credit card dues of axis bank. However inspite of repeated mails, axis bank doesn't bother to respond or even acknowledge the request.

On 16 feb 2017, i received a call & mail from mr santosh ([protected]) regarding outstanding payment. Against my credit card no [protected].

I made the payment of rs 7512/- on 17 feb 2017 itself through the credit card itself.

However since then i have been running behind them to issue the noc as the same is required by my bank.

All the emails, payment receipts are attached.

Kindly help in resolving the case.

I did a transaction of 20000 on 31st of march 2019 using upi to my sbi account and it has still not processed.
I called the customer care and they gave me assurance that it would be resolved within 6-7 days.

It has been 20+ days now and still i've not received anything in both accounts.

Please help me with the same.

Upi reference number :[protected]

I have an account in axis bank it's a salary account, which was provided my company meanwhile i went to out of state as i don't remember to close the account and this account is linked to lpg scheme, subsidy amount come to this account up to march 2018 no negative balance in my account and they converted my salary account to savings account without intimation and started deductions of not maintaining minimum balance sadly this info comes into my picture when i went to atm to withdraw money but it's showing -2600, my subsidy amount they deducted then i went to nearest branch and o asked to close the account or make it zero balance account they told we will. Not close the bank account, /zero balance account until you pay the negative amount i requested them i don't know about this and i already lost my gas subsidy amount but they refused my request kindly as per rbi no minimum balance maintaining charges on customers.

Hi

Today I have been charged with consolidated dp charges.axis is the worst bank which is taking people money if they are not using also. I don't know about demat and I have not used not even once from.last two years.last year also happened the same thing and again this year.885 rs is not a small thing which we can leave like that.please any one can help me to get my money back. Without using even once how they will charge by saying maintainance charge.please do needful

Kindly issue to me noc against my credit card which was settled on 10.04.2009 as per detailed below:
Date of issue card: 24.12.2007
Highest utilization:.22985
Card limit: 39000
Last payment: 10.04 2009
Written off status: 03

Kindly delete my card account at your end.
Yours faithfully

Birendra mohan gogoi
Assam gramin vikash bank
Chandmari. Guwahati 781003. Assam

My axis bank credit card fraudulent transaction happens on 08-sep-2018, fraud guy spent rs. 77000 in my credit card and used in phonepe, phonepegold, flipkart, cc avenue. I gave complaint in cyber crime bangalore also but there no use they won't investigate anything. Note: i gave fraud guy phone number to cyber crime but also no use, fraud guy phone number: [protected] and got fraud bank, adhaar details also but cyber crime no use at all.
I complaint in axis bank also they gave me 3 months temporary credit limit, after 3 months they removed temporary limit and sent me bill.
Now i am not able to pay my bill because currently i don't have job.
I called axis customer care and asked them to settlement still i didn't get any response.
Now currently my outstanding amount is rs. 88, 000, i can pay only 10% that also i need to take from friends.

Give me suggestions

This is regarding axis loan account lpr[protected]. I received a notification that the cheque against my loan account has bounced. But throughout the year my account had sufficient balance. I went to the local chidambaram axis bank branch to inquire. They redirected me to cuddalore axis branch. From there i was again redirected to pondicherry bank branch. When i reached the final destination, the officials said that the cheque has not bounced and its a technical issue at their end. Since then axis bank employees have been coming to my residence to collect the emi amount & i have been paying them through cheque. Despite all these, i have got a notice to pay rs.960 as bouncing & penal charges. As a customer who regularly clears the emi, i'm deeply frustrated with the bank & the bugs in its system. If someone's to pay penalty, it should be axis bank since i have traveled to three locations to get this sorted but the bank still sends me a notice to pay penalty. Very irresponsible.
Mob:[protected]

This complaint is in regards to axis bank. They have given a credit card xxxx6715 to one of their customer with my pan details. The pan details updated on the mentioned account with axis bank is mine and also the account is been incorrectly reported in my cir.

I raised a dispute with the bank in the month of october, but they do not bother to rectify the mistake neither remove the account number from my cir. This is been reported to both trans union cibil and the crif high mark.

This is an absolute case of fraud and the account is still in active status which has different personal details that does not belong to me.

After raising the complaint in the month of october 2018, they repeatedly giving me different complaints number every time[protected] / 48655904/[protected] with a turn around time to wait for 5 working days. And now we are in april 2019, the account is still reflecting in my cir and also has my pan number in it.

I followed all the procedure to escalate this to get resolved. Banking ombudsman is also aware of this issue since day 1 and the following are their complaint reference numbers. Cts no-[protected]. Maintainable complaint no [protected]. Complaint no - [protected]/ [protected] / [protected]

This issue is still not fixed and because of axis bank there are 11 incorrect accounts reported by multiple banks in my credit report.

Please help me with this as no one wants to take the accountability to get this issue resolved.

Request you to please help me in getting my cir rectified. Please let me know if you require any evidence or documents, i have collected enough evidence in emails in the last six months with the email conversation from everyone involved in the complaint. My email id is the same linked with my pan number to trace my personal information.

Dear sir

Sub: decline - credit card application

Re: #14015564 my zone credit card

With reference to above subject, i want to state facts as under,

1. Axisbank credit card sales representative had made numerous calls to me to apply for axis bank credit card. He had collected all the required documents and satisfied himself by personally visiting our residence & office confirming addresses mentioned in documents submitted for application.
2. No signature on application form given by me
3. Provisional application number was not given to me. Neither was i informed about application process & decline policy.
4. On 19.04.19 at 02.51pm i received a sms from axisbank stating “ your credit card application for my zonecredit card with ref #14015564 has been declined. We hope to serve you in future”. Above referred number is inferred from this sms.
5. To understand why the application was declined, i called at axisbank call centre where i had spoken to attendant. He explained me that, a letter stating reasons for rejections will be received by me within 10 days. Till date i haven’t received any correspondence from your bank.

Now, as i am quite disturbed with this,

1. I request you to inform me the reasons for decline in detail and in writing and supporting evidence of the same to the extent possible.
2. Why decline policy are not communicated to us at time of application? Why the same is not available on your website.?
3. What are the procedures followed when a decline takes place and what is the procedure followed to communicate it to applicant?
4.in event of not satisfied with the reasons mentioned by you, whom should i meet to discuss my grievance?

I request you to do the needful and extend your cooperation for above mentioned points.

Hello sir, i pawan sing tomar i am basically from bhopal and my father name is late mr. Ratan sing tomar and my mother is late mrs. Jyoti tomar and have register my complain agains max life insurance and axis bank they give me a wrong information regarding policy by broker krishan korav/broker no-485256 in axis bank and i at the time of policy ia am only 22 year old and i am nothing to do at age 22 when they give me fraud policy and mya father has been expired in 2012 and since last 3 year i am serviving my mother cancer and now she is also expired in december 2019 and and now my economical condition is not good and i want my money back they give me 2 policy at 2015. Please help me...

I was opened one axis asap account and get online atm but it is not working for generating a upi or any work i think it is blocked by bank so how to unlock it and use online transaction please help me out for these trouble. And i received message from bank that it is dispatched from bank for delivery to me so check out what is actual problem and how to resolve.

I am SBI account holder. When on 16.04.2019, I withdrew 1000 rs from Axis Bank Atm and I got it in 500 rs denomination. One 500 rs currency was filthy and I am very harassed in that now nobody is accepting it. I am attaching the message I received after above transaction. Kindly verify and take strict action against Axis Bank.
Regards
Mahavir
[protected]

Dear team,

I have received following message today, which says

At 4:40pm -

Your a/c xxxxxx is debited by rs. 118 on 18apr19. Avbl bal: rs. Xxx. Info: sign. Verf. Chrgs mandate regst/ stop. Call xxxxxxxx for dispute

Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

On the[protected] i have transferred rupees 5000/- to other receiver by phone pe app

Receiver bank account credited with amount but after 2 minutes the amount has been debited with Same UTR number

today the date is[protected] the amount has not been credited in receiver account nor refunded to my account

i am trying many time to complaint with axis bank but all time phone banking officer not any satisfactory reply

My bank account details
Account Number
[protected]
Transaction Number[protected]
Disputed amount 5000/-
date of transaction[protected]