Apr 27, 2019
Complaint marked as Resolved Thankfully they responded to me after I raised my complaint here.
Having said that, I wish these banks would be more open to customers as to why we are being charged or whether we will be charged when we use a service.
While opening a bank account they will just say to sign here and there and not mention about the charges which will be incurred in the future.
I wish something could be done about this.
Axis Bank customer support has been notified about the posted complaint.
I am VISHNU prasad bind axs bank credit card holder
INR 1699 was spent on your Credit Card XX6572 on 22-Apr-19 at ECPP ASSISTANCE SE.
Please revert back my money
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank