Axis Bank Complaints & Reviews

I have an axis bank neo credit card. I have talked to the customer support of axis bank but i did not get any resolution nor get my money back. Actually in starting they said that the card was free of cost. I applied for credit card in august. From that onward they deducted amount of rs 100 every month. Now almost rs 700 was deducted. After communicating with the support i found that it is about cpp. My first issue is why they started the plan without my knowledge and second is that the cpp cost is rs 1649 (I checked that amount in my app) but even after deducting the amount from last 7 month it is still 1400 something. It is totally fraud. I want my money back and cancel that credit card as soon as possible. This is not acceptable, they cheated me. It is my salary account. I mean i did not work day and night for them to deduct my money.
My email id is [protected]@ gmail.com
I dont want to lose any more money. Please resolve this as soon as possible.

I applied for personal loan in axis bank and submitted all my documents as well. During the process there was lot of harassment which was done by one the lady representative. She kept on contionosuly calling me with different numbers and in the end i had to cancel my loan request.

When i asked her to return my cheques and documents, she denied giving it back to me.

I just to know to whether its in policy of bank not to return document once laon request gets cancelled.
I am worried about the misuse of my documents.

No body called and asked about assist service even i didn't accept, but they debited amount from my account.
Please i don't want this service and refund my amount as soon as possible.
without informing to customer doing this kind of things is very bad please maintain some rules
finally please cancel this service and refund my amount to my account.

I have account with name of yme healthcare,
Its a current account with axis bank modasa branch.
Today one of my party deposited a cheque in himatnagar branch with same bank so cheque is in transfer.
I had to call 3 times to bank for status because i didn't get that amount in my account and cheque is for transfer so it wont take that much long.
By the time at 5.45 i came to know my cheque is with the person who has approval authority and he forgot to approve my cheque.
And this is around 5 to 6th time i have to face the same issue.
Don't the have any kind of work ethics.
Someone has to wait for their own money just for employees of axis forget to do their work.

Dear axis bank team,

Please note that i got the credit card bill today via email. Please note that there is a mention 500 rupees + gst for annual charges.

After mention charges, you have blocked my credit card due to expiry of card.

Please note that if you have blocked my card, then why you are charging me of inr 500 + gst

Please way off the charges immediately.

My account no : [protected]. Gyalshing branch. My account is still not activated since last 2 months. Even i have submitted every document and details they required along with my friends. Now they have refused to receive our calls too. This is how service is given to customers. I request hod's to kindly do something bcoz we are all in delima. Last time when we had a telephonic conversation they are busy on playing blame game with each other and now no response. So now who is to blame?? We customers who already are in problem or management.

Dueto technical issue my do emi got combined for which i have already sent a request for the same... But again i got the same message... So that then i called in the branch and i had a word regarding this location of credit card customer care centre... Then this employee of axis bank friends colony beach named pooja didn't help me... N also she was way too rude... She just cut the line without even telling me the location since it was not available in google map... So i would request please teach ur employees to be polite only then customers would willng to continue with this bank...

Hi
My name is mehfuz farooqui and my axis bank saving account no. [protected]
I did online imps (Ref.[protected] of rs1020 from my kotak to axis bank. Attached is the received message screen shot. When i checked online in axis bank the amount of 1020rs was not reflecting.
I did complaint to axis bank via visiting branch and a chain of email as well. But they are not willing to help me out.
Please do something...

To
The Branch Manager,
Axis Bank, Sector 14 Gurgaon, Haryana

Dear Sir I have transferred 12000 amount on 26.01.2018 to account no [protected] of Mr. Ankit kumar having account in Baroda Uttar Pradesh Gramin bank but it was credited to some person having same account no [protected] but of other bank “bank of Baroda” I have lodged complaint through telecall customer care but they have suggested me to visit nearby branch.

When I visited the nearby branch in Patiala (Punjab) first they refused to help but after talking to branch manager they have lodged my complaint & said that they have mailed the branch to hold this transaction but have not given any update about further process.

Request you to help in reversal of this wrong transaction, which was done by mistake as both the account number are same of two different bank.

And my account number – [protected]

RRN[protected]

Wrong account number – [protected] and IFSE code – BARBODALMAU

Correct account number – [protected] and IFSE Code – BARBOBUPGBX

and please send all the documents (bank of baroda) Branch Manager this email id - [protected]@bankofbaroda.com and contact no [protected]

Your Sincerely,

Ashish Kumar

A/C = [protected]
Mob- +91-[protected], [protected]

I am trying to open a sukanya samridhi yojna for my daughter where i am not able to do with you, and the answer i am getting from bank/branch is that axis bank is not opening any such account how ever they are asking me to get enrolled in their some other plan for daughters. I called the call center there calling agent confirmed that in entire chhatisgarh

I was told by axis bank that once you clear your outstanding of the credit card which was written off that the credit card will be closed. The credit card is still not closed and i am asked for a cibil masking fee despite clearing the entire amount. Why is this cibil masking fees asked by the bank and i have cleared the outstanding on my credit card. This is fooling the customer care by your customer care service team....

I am saving account holder in axis bank ac no [protected].
As from 2014 i have not used this account now it become dormant as rbi guidelines no negative balance levise on saving account holder but in my account rs 1629 showing negative balance, i have contacted my branch that they have to pay that balance, even customer care of axis bank says you have to pay that amount, which is fully against the guidelines of rbi

Hi,
From my axis bank savings account, there is a debit of consolidated dp charges twice on 11th and 13th april, 2019, which should only be once. So i have tried contacting customer care of axis bank but there they are not at all responding. Even i mailed them many times but they are not answering why twice deduction.
Please help me in this case.
Axis linked phn no.- [protected]

I haven't given any consent for one assist plan in Axis bank. But Rs 1899 was deducted from my account today. Axis bank Customer care says money might not be reimbursed once deducted. The plan was activated without any written confirmation. They are saying just the word "ok" to any of the sentences in call will be taken as acceptance to plan. I haven't used any "ok" to accept plan. But the statement that usage of "ok" while keeping the phone even is consireded as acceptance to one assist plan is really horrible. So, arent they meaning that we should not utter any word while we get a call from axis bank? I need to get the deducted money in name of one assist back. Kindly help me to resolve the same

I haven't given any consent for one assist plan in Axis bank. But Rs 1899 was deducted from my account today. Axis bank Customer care says money might not be reimbursed once deducted. The plan was not activated with any written confirmation. They are saying just the word "ok" to any of the sentences in call will be taken as acceptance to plan. I haven't used any ok to accept plan. But the statement that usage of "ok" while keeping the phone even is consireded as acceptance to one assist plan is really horrible. So, arent they meaning that we should not utter any word while we get a call from axis bank? I need to get the deducted money in name of one assist back. Kindly help me to resolve the same.

I was applied university examination online through net banking, the amount was debited to my account but the amount was not credited to the university account. Many times I will tried but the amount deduted to my account continuesly, but the amount not credited to university account how many days to take to return money to.my account, the amount is arguntly needed please reply

My refund amount ₹ 15880.00 was credited in my credit card. I suppose to receive the amount by Demand draft. I made so many calls to the customer care. Still I am not received any response reply. I am sending the confirmation mail from the flipkart
Please help me to get my money back
Thanks
As discussed, the refund of ₹ 15880 for your order ID OD[protected] was done on 28 Mar 19, It should have been credited to you by[protected].

Below are the details to confirm that the refund has been successful

Refund date and time:28 Mar 19, 05:27 PM
Bank transaction ID:[protected]
Authorisation code:075944
Payment mode:Axis Bank Credit Card Regards, Flipkart

This is to raise a formal concern about the credit loan provided to my father by axis bank.
I wanted to initiate a enquiry on what basis he had been provided 4.25 lakhs loan last year as he is already 68 years old leaving alone with no concrete income and with earring & partial eyesight disability. I have called many times to axis bank to enquire about the loan and been told that information can only be provided to authorised person.

Account holder name: s. G. Murugesan
Chennai branch

Dear team,

I have not mandated or initiated any sign verification charges but today my account has been debited with rs. 118/- which is wrong and not to my knowledge. Please look into this and initiate necessary action.

This seems to be fraud or some kind of excess money charged to my account and tht too without my knowledge. Expect your immediate service.

Regards
Rupashree

I have done a recharge for a mobile on 24.04.2019 for rs.220 the order has been cancelled the refund from amazon got a sms as refund successful to the card but it has not been credited to my ac the sms for below : your a/c 680255 is debited with rs 209.00 on[protected]:09:27 a/c bal is rs 4786.20 info: pur/amazon seller services/bangalore/amazon seller services/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
My contact no:[protected]