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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 262

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A
ashish94500
from Delhi, Delhi
Apr 27, 2019
Resolved
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Resolved

Address: House no 522 SST Nagar Patiala Punjab, 147001

To
The Branch Manager,
Axis Bank, Sector 14 Gurgaon, Haryana

Dear Sir I have transferred 12000 amount on 26.01.2018 to account no [protected] of Mr. Ankit kumar having account in Baroda Uttar Pradesh Gramin bank but it was credited to some person having same account no [protected] but of other bank “bank of Baroda” I have lodged complaint through telecall customer care but they have suggested me to visit nearby branch.

When I visited the nearby branch in Patiala (Punjab) first they refused to help but after talking to branch manager they have lodged my complaint & said that they have mailed the branch to hold this transaction but have not given any update about further process.

Request you to help in reversal of this wrong transaction, which was done by mistake as both the account number are same of two different bank.

And my account number – [protected]

RRN[protected]

Wrong account number – [protected] and IFSE code – BARBODALMAU

Correct account number – [protected] and IFSE Code – BARBOBUPGBX

and please send all the documents (bank of baroda) Branch Manager this email id - [protected]@bankofbaroda.com and contact no [protected]

Your Sincerely,

Ashish Kumar

A/C = [protected]
Mob- +91-[protected], [protected]
+1 photos
Jun 1, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
Verified Support
Apr 30, 2019
Axis Bank Customer Care's response
Hi, we have responded to your concern via DM. Thanks for writing in! Regards, Team Axis Bank.
Dear sir/mam
I am VISHNU prasad bind axs bank credit card holder
INR 1699 was spent on your Credit Card XX6572 on 22-Apr-19 at ECPP ASSISTANCE SE.
Please revert back my money
Axis Bank Customer Care's response, Apr 29, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
Dear sir/mam
I am VISHNU prasad bind axs bank credit card holder
INR 1699 was spent on your Credit Card XX6572 on 22-Apr-19 at ECPP ASSISTANCE SE.
Please revert back my money
Axis Bank Customer Care's response, Apr 29, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
I have a salary account in axis bank salt lake sector 3. multiple times dp consolidated dp chages apply in last few month.
Oct deducted Rs 504 and april deducted Rs 885 . And also deducted 10, 12 two three times. Also i email operation head but no one reply me.
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    A
    anuraganand1987
    from Raipur, Chhattisgarh
    Apr 26, 2019
    Resolved
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    Resolved

    Address: Telibandha, Raipur, Chhattisgarh, 492006

    I am trying to open a sukanya samridhi yojna for my daughter where i am not able to do with you, and the answer i am getting from bank/branch is that axis bank is not opening any such account how ever they are asking me to get enrolled in their some other plan for daughters. I called the call center there calling agent confirmed that in entire chhatisgarh
    May 28, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 26, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact number for us to assist you further. Regards, Team Axis Bank
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      K
      kamalprit
      from Pune, Maharashtra
      Apr 26, 2019
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      cibil masking amount asked by axis bank

      I was told by axis bank that once you clear your outstanding of the credit card which was written off that the credit card will be closed. The credit card is still not closed and i am asked for a cibil masking fee despite clearing the entire amount. Why is this cibil masking fees asked by the bank and i have cleared the outstanding on my credit card. This is fooling the customer care by your customer care service team....
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      dp1199
      from Mumbai, Maharashtra
      Apr 26, 2019
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      Address: Azamgarh, UP, Azamgarh, Uttar Pradesh, 276001

      I am saving account holder in axis bank ac no [protected].
      As from 2014 i have not used this account now it become dormant as rbi guidelines no negative balance levise on saving account holder but in my account rs 1629 showing negative balance, i have contacted my branch that they have to pay that balance, even customer care of axis bank says you have to pay that amount, which is fully against the guidelines of rbi
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
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        N
        Nitish Kumar1823
        from Noida, Uttar Pradesh
        Apr 26, 2019
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        Hi,
        From my axis bank savings account, there is a debit of consolidated dp charges twice on 11th and 13th april, 2019, which should only be once. So i have tried contacting customer care of axis bank but there they are not at all responding. Even i mailed them many times but they are not answering why twice deduction.
        Please help me in this case.
        Axis linked phn no.- [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          A
          Archana Dharmarajan
          from Mumbai, Maharashtra
          Apr 25, 2019
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          Address: Thrissur, Thrissur, Kerala, 680570

          I haven't given any consent for one assist plan in Axis bank. But Rs 1899 was deducted from my account today. Axis bank Customer care says money might not be reimbursed once deducted. The plan was activated without any written confirmation. They are saying just the word "ok" to any of the sentences in call will be taken as acceptance to plan. I haven't used any "ok" to accept plan. But the statement that usage of "ok" while keeping the phone even is consireded as acceptance to one assist plan is really horrible. So, arent they meaning that we should not utter any word while we get a call from axis bank? I need to get the deducted money in name of one assist back. Kindly help me to resolve the same
          Axis Bank customer support has been notified about the posted complaint.
          May 14, 2019
          Updated by Archana Dharmarajan
          Issue has been resolved. Debited amount was returned back to my account.
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            A
            Archana Dharmarajan
            from Mumbai, Maharashtra
            Apr 25, 2019
            Resolved
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            Address: Thrissur, Thrissur, Kerala, 680570

            I haven't given any consent for one assist plan in Axis bank. But Rs 1899 was deducted from my account today. Axis bank Customer care says money might not be reimbursed once deducted. The plan was not activated with any written confirmation. They are saying just the word "ok" to any of the sentences in call will be taken as acceptance to plan. I haven't used any ok to accept plan. But the statement that usage of "ok" while keeping the phone even is consireded as acceptance to one assist plan is really horrible. So, arent they meaning that we should not utter any word while we get a call from axis bank? I need to get the deducted money in name of one assist back. Kindly help me to resolve the same.
            Jun 2, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 29, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
            Dear Archana,

            Greetings from OneAssist!!!

            We regret any inconvenience caused to you.

            We are unable to locate your account using the last four digit of your credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

            Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

            Looking forward to hear from you.

            Regards

            Team OneAssist
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              R
              Ramyasuba
              from Mumbai, Maharashtra
              Apr 25, 2019
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              Address: 606105

              I was applied university examination online through net banking, the amount was debited to my account but the amount was not credited to the university account. Many times I will tried but the amount deduted to my account continuesly, but the amount not credited to university account how many days to take to return money to.my account, the amount is arguntly needed please reply
              Axis Bank customer support has been notified about the posted complaint.
              Apr 25, 2019
              Updated by Ramyasuba
              Please resolve and reply immediately
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                A
                Ayyappan Pillai
                from Mumbai, Maharashtra
                Apr 25, 2019
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                Address: No 6 2nd cross, 2nd main road, Velmurugan nager, Pondicherry, Puducherry, 605013

                My refund amount ₹ 15880.00 was credited in my credit card. I suppose to receive the amount by Demand draft. I made so many calls to the customer care. Still I am not received any response reply. I am sending the confirmation mail from the flipkart
                Please help me to get my money back
                Thanks
                As discussed, the refund of ₹ 15880 for your order ID OD[protected] was done on 28 Mar 19, It should have been credited to you by[protected].

                Below are the details to confirm that the refund has been successful

                Refund date and time:28 Mar 19, 05:27 PM
                Bank transaction ID:[protected]
                Authorisation code:075944
                Payment mode:Axis Bank Credit Card Regards, Flipkart
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  senkumm
                  Apr 25, 2019
                  Resolved
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                  Resolved

                  Address: No.1837, B Type, TNHB, Avadi, Chennai, Tamil Nadu, 600054

                  This is to raise a formal concern about the credit loan provided to my father by axis bank.
                  I wanted to initiate a enquiry on what basis he had been provided 4.25 lakhs loan last year as he is already 68 years old leaving alone with no concrete income and with earring & partial eyesight disability. I have called many times to axis bank to enquire about the loan and been told that information can only be provided to authorised person.

                  Account holder name: s. G. Murugesan
                  Chennai branch
                  May 30, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 25, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                    R
                    Rupashree92
                    from Neral, Maharashtra
                    Apr 25, 2019
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 400607

                    Dear team,

                    I have not mandated or initiated any sign verification charges but today my account has been debited with rs. 118/- which is wrong and not to my knowledge. Please look into this and initiate necessary action.

                    This seems to be fraud or some kind of excess money charged to my account and tht too without my knowledge. Expect your immediate service.

                    Regards
                    Rupashree
                    +1 photos
                    May 29, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 25, 2019
                    Axis Bank Customer Care's response
                    Hi, sorry for the inconvenience. Please DM us your contact number and we will get back shortly.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                      V
                      vinu priya
                      from Mumbai, Maharashtra
                      Apr 25, 2019
                      Resolved
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                      Address: Jagirammapalayam, Salem, Tamil Nadu

                      I have done a recharge for a mobile on 24.04.2019 for rs.220 the order has been cancelled the refund from amazon got a sms as refund successful to the card but it has not been credited to my ac the sms for below : your a/c 680255 is debited with rs 209.00 on[protected]:09:27 a/c bal is rs 4786.20 info: pur/amazon seller services/bangalore/amazon seller services/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
                      My contact no:[protected]
                      +1 photos
                      May 30, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 25, 2019
                      Axis Bank Customer Care's response
                      Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble.
                      Please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                        R
                        roman8000
                        from Bengaluru, Karnataka
                        Apr 24, 2019
                        Resolved
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                        Address: MG road, 560042

                        Hi axis bank,

                        This is regards to credit card of axis bank:[protected], their was settlement done on 14th feb 2012. However, the collector promised that he would provide the noc document. Therefore till date, i have not received.
                        Kindly suggest on this workaround and need the noc document as soon as possible.

                        My contact number:[protected]
                        May 26, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 25, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the trouble. Request you to contact our phone banking team on[protected] and[protected] and one of the executives will help you.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                        Apr 29, 2019
                        Updated by roman8000
                        I tried contacting customer care, My register mobile earlier which was registered with AXIS bank is not in use anymore and unable to generate any pin due to number is not active anymore. Kindly suggest or contact my number [protected]
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                          V
                          Varunksharma
                          from Jaipur, Rajasthan
                          Apr 24, 2019
                          Resolved
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                          Resolved

                          Address: New delhi, New Delhi, Delhi, 110003

                          I opened my asap axis bank account last year with full kyc procedure. I was frequently using all the banking services withh the same account. Recently they also deducted the consolidated charges for services.
                          After two day i got a message that axis bank have closed my account for some reason.
                          First of all they closed my account with any notice also they have not returend the remaining balance as they claimed in the message.
                          I believe axis bank is esteemed company working honestly and fulfulling its duties.
                          Kindly look into the matter and reopen my accoint if possible.
                          Jun 1, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 24, 2019
                          Axis Bank Customer Care's response
                          Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                          Sir my last transaction of cerdit card why?????
                          Shajahan Syed's reply, Apr 13, 2019
                          My credit card last transaction is declined why????
                          Neo card is life time free then why u r charge annual fee
                          Axis Bank Customer Care's response, Apr 24, 2019
                          Verified Support
                          Hi, sorry for the inconvenience. Please provide us with your registered contact number through a DM and we will get back at the earliest. Regards, Team Axis Bank.
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                            V
                            Vijay Kumar Narayan
                            Apr 24, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Sir/madam,

                            What kind of fraud it is!
                            First of all i have never requested for the ecpp assistance service,
                            Without my permission they have deducted 1699/- from my credit card account after that i have called to cpp customer care for cancellation they said cannot be refund the amount and the cpp assistance wil be get deactivate shortly.
                            Kindly cancel the policy and refund the amount ecpp assistance membership number : ia1627814
                            May 15, 2020
                            Complaint marked as Resolved 
                            Thanks for the response and solving my problem on ecpp assistance service.
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 24, 2019
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. Please DM us your registered number and we will get back shortly. Regards, Team Axis Bank.
                            Apr 26, 2019
                            Updated by Vijay Kumar Narayan
                            my registered number : [protected]
                            Dear Customer,

                            We have tried to contact you on the contact numbers registered with us for your membership IA1627814, however, we have not been able to connect with you.

                            Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan.

                            Assuring you of our best services at all times.

                            Regards,
                            CPP Team
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                              J
                              jusjacob
                              from Bengaluru, Karnataka
                              Apr 24, 2019
                              Resolved
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                              Resolved

                              Hi,

                              This is justin jacob bearing account number: [protected] in axis bank. I have a salary account in axis bank

                              I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me.
                              I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but noting is linked with my sb account.

                              I have emailed the team at dp. [protected]@axisbank.com regarding this issue and got no reply from them.
                              Apr 27, 2019
                              Complaint marked as Resolved 
                              Thankfully they responded to me after I raised my complaint here. Having said that, I wish these banks would be more open to customers as to why we are being charged or whether we will be charged when we use a service. While opening a bank account they will just say to sign here and there and not mention about the charges which will be incurred in the future. I wish something could be done about this.
                              Axis Bank customer support has been notified about the posted complaint.
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                                N
                                Nagi Rapper
                                from Maler Kotla, Punjab
                                Apr 24, 2019
                                Resolved
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                                Resolved

                                Address: kot ise khan cheema road, 142043

                                Hi sir/madam
                                I am beant singh, i created an account in axis asap account via online on 23/04/2019. All process are completed and account number and customer id created successfully.

                                But, now one message i recieved by bank side;that is rs.1000 debited on 24/04/2019 as account closure proceeds to dd acct. And i confused because account created only one day before. Then why they are charging 1000rs for account closure. Please give solution on this problem..
                                My number is [protected]
                                May 25, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 24, 2019
                                Axis Bank Customer Care's response
                                Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                My cus id[protected], Rs. 1380/- was debited from my axis Bank account during online transaction on 13th April, 2019 but order not placed in Delybazar.Reference number- INB/[protected]/ONLINE DELYBAZAR(PAYABBHI). Please make necessary arrangements for refund.I have attached debited mail from bank.

                                Mukteswar Sen

                                axis bank debited 100 rs from axis asap account without my knowledge. - Comment #3414504 - Image #0
                                Axis Bank Customer Care's response, Apr 24, 2019
                                Verified Support
                                Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help!
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                Dear Concern,

                                Please help me, i want to close my AXIX bank credit card and i have paid all my dues till day.

                                Complaint: I got transferred to other remote location, where i cant able to use card for long time and this will be worthless for me, so i want to close my credit card, Please help me.

                                Thanks
                                Regards
                                Neeraj
                                Axis Bank Customer Care's response, Apr 24, 2019
                                Verified Support
                                Hi, for cancellation of credit card, you need to contact our phone banking team on 1-860-419-5555 and 1-860-500-5555. Regards, Team Axis Bank.
                                Axis bank deducted consolidated charges from my bank account without informing. And I really don't know about minimum balance should be there in my account. Bank doesn't informed me and deducted my 3000 balance. I want my money refunded.
                                A/c no [protected]
                                IFSC code UTIB0002840
                                Branch kanna chowk branch
                                Axis Bank Customer Care's response, Apr 24, 2019
                                Verified Support
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                                I'm having account with Axis Bank, and I'm feeling like I have been ripped off by axis bank as they have deducted total of rs. 12, 000 my hard earn money terming it as consolidated charges. I'm not rich guy and you have no right to do this.

                                This is not the first time it has happened with me.

                                Please help me out with this
                                Axis Bank Customer Care's response, Apr 25, 2019
                                Verified Support
                                Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the following link to get the details https://bit.ly/2Nk5xyr. Regards, Team Axis Bank.
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                                  B
                                  Binay Manna
                                  from Delhi, Delhi
                                  Apr 24, 2019
                                  Resolved
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                                  Resolved

                                  Address: Phase 2 noida, Gautam Buddh Nagar, Uttar Pradesh, 201308

                                  My mother's account balance is showing rs.-4000/-, she left her job before 2 year back and her company had opened a salary account and not stated any thing that she need to maintain minimum balance on that time.
                                  As per rbi rules no any bank can take charges from customer of minimum balance requirements. Pl close my account as soon as possible.

                                  My mother will not pay anything to you and i m very upset that u are changing money from her lpg gas subsidy amount.

                                  Regards,
                                  Binay manna
                                  May 25, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 24, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience caused. Please DM us registered contact details of the account holder and we will get back at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                  Hello team,
                                  I do not use demat account still my account has been debited with 885 rs as consolidated Dp charges without asking me .
                                  I want this refund to my account. How can I get this.
                                  I have called then several times but I am not getting the correct number of their concern department.
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                                  surbhi patel's reply, May 1, 2019
                                  My registered contact number is 9516950060
                                  I have savings account in axis bank.they have deducted 653 rps as consolidated charges charged by axis bank.without telling the people it's unfair
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Axis bank my account deducted consolidated charges with gst amount rs 4118 why
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                  I am having account in axis bank.they didn’t intimated me and debited 765 as consolidated charges and 137 as 18% gst charges total 902 from my account i want a clarity i want my money bank to my account axis bank
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                                  Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Hi, I had 669Rs in my account. Suddenly Axis bank deducted 215+38Rs as consolidated amount from my account. It's my salary account. How come u guys deduct 250Rs?
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq. Regards, Team Axis Bank.
                                  My name is [protected]@gmail.com Maheshwari Account no [protected] My account consolidated charges 1815 rupees + GST 326.70 OK Please refund my money
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, we wish to inform you that the charges incurred are the consolidated charges with your account. Please visit us at https://bit.ly/2Nk5xyr to know about the details of the charges. Thanks for writing in! Regards, Team Axis Bank.
                                  Hello, how many times I have to share my complaint. Please close my demat account as soon as possible, and return back to my deducted payment 885 rupees.

                                  Thank you
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                                  I am axis bank user. My demat account has been closed since long bank but still deducted dp charge. I want reimburse it
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                                  Axis Bank Customer Care's response, Apr 24, 2019
                                  Verified Support
                                  Hi, we request you to please give us your consent to close the account at [email protected] from your registered e-mail ID. Also, mention your client ID and registered mobile number. Regards, Team Axis Bank.
                                  Dear sir
                                  my account is your bank in aklia talwandi mansa punjab. i visit the branch so many time but manager in not listing my problem. my problem is that transaction resolve but same is still pending .kindly do the needful.
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                                    cholapandian
                                    from Bengaluru, Karnataka
                                    Apr 23, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560004

                                    I have already paid my insurance on last month end 29th of march but from axis bank again debited (20059.47 rupees) insurance amount from my account can you please check and revert this transaction.

                                    Policy details:

                                    Max insurance policy number:[protected]
                                    Date & time: 3/29/2019 7:27:34 pm
                                    Name: mrs. Ananda priya m
                                    Reference number/transaction id: quti[protected]

                                    Bank account no :[protected]

                                    Transaction details from my account :

                                    Date:[protected]
                                    Description : inb/[protected]/maxlifeinsurance/na (Through on-line i have paid this transaction)
                                    Date:[protected]
                                    Description : nach-dr - maxlife (Through ecs debited money in to my account
                                    Apr 29, 2019
                                    Complaint marked as Resolved 
                                    Policy amount credited in to my account so iam resolving this issue
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we request you to please liaise with the insurance company for a refund. Regards, Team Axis Bank.
                                    Hi today axis bank deducted 1770 Rs on 22nd April @ 4pm without my permission it has auto deducted. pls rectify this.

                                    max insurance policy amount was debited two times in my account - Comment #3413511 - Image #0
                                    Axis Bank Customer Care's response, Apr 24, 2019
                                    Verified Support
                                    Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                    I wish to close my credit card account.
                                    M trying reach u guy's through email and customer care no. M getting any response.
                                    Being NRI it's getting difficult to contact ..

                                    Thanks and regards
                                    Suresh
                                    Suresh Tondurti's reply, Apr 18, 2019
                                    For the above m not getting response from axis bank
                                    Please request you to call back
                                    Axis Bank Customer Care's response, Apr 24, 2019
                                    Verified Support
                                    Hi, for cancellation of credit card, you need to contact our phone banking team on 1-860-419-5555 and 1-860-500-5555. Regards, Team Axis Bank.
                                    Without my knowledge they created Demat Account and deducted amount in my account
                                    Axis Bank Customer Care's response, Apr 24, 2019
                                    Verified Support
                                    Hi, sorry for the inconvenience. Please provide us with your registered contact number through a DM and we will get back at the earliest. Regards, Team Axis Bank.
                                    I have been debited Rs. 885 for consolidated DP charges on 11th April 2019 without any notice and I don’t even know when they have opened my Demat Account
                                    I don’t want any Demat account and also I WANT REFUND OF THE FULL DEDUCTION.
                                    I hold a Salary account with Axis Bank
                                    Respective sir, with due respect I beg to state that I Mr. Amit Debbarma, I Have been open saving account of your branch Ac.No.[protected]
                                    I have transfer money to my friend on SBI account on 1st march till today not transfer in her account. But my money is debited from my account. I choose is standard Neft transfer money
                                    Sapnil Gaonkar's reply, Mar 2, 2019
                                    Please check it
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                                      jay117
                                      from Mumbai, Maharashtra
                                      Apr 23, 2019
                                      Resolved
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                                      Resolved

                                      Address: 411027

                                      My saving account has been frozen by axis bank without giving intimation.
                                      After calling customer care for the same and could not got proper reason to freeze account. I have been told that it is been frozen because it is converted to normal account from salary account and need to re kyc at home branch only for it to unfreeze even though
                                      Nothing is changed as earlier (Address etc.).
                                      However i have been told 3 years back when i called customer care informing that i am changing my company and this account wont be my salary account further, it is been mentioned that my account would be automatically converted to normal saving account and i just need to maintain 10k min balance. Hence from that i have been maintaining the balance.

                                      My request to axis bank is that they should inform in advance to customer for such account freezing activity, so that any important
                                      Transaction should not get halted because of the same.

                                      Also request to allow me to submit kyc docs to any branch, if it really required, or should accept e aadhar/scanned copy though email for such cases and unfreeze my account asap.

                                      My account details are as
                                      Jayesh patil
                                      [protected]
                                      May 26, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 23, 2019
                                      Axis Bank Customer Care's response
                                      Hi, sorry for the trouble. We request you to dm us the branch details where the KYC application was submitted. Regards, Team Axis Bank.
                                      Verified Support
                                      Apr 23, 2019
                                      Axis Bank Customer Care's response
                                      Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                      Verified Support
                                      Apr 23, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we request you to visit the nearest branch and our branch official shall assist you with your concern. Sorry for the trouble. Regards, Team Axis Bank.
                                      There are two transactions
                                      one transaction is ticket booked with waiting list and it is not confirmed so i did not get the refund for the same
                                      Second one is failed at the payment gateway with Phone-pay and i contacted them, they asked me to contact the bank for the refund.
                                      Bank Registered mobile number-[protected]

                                      saving account frozen without intimation and could not get proper reason to freeze account - Comment #3413542 - Image #0
                                      Axis Bank Customer Care's response, Apr 24, 2019
                                      Verified Support
                                      Hi, sorry for the inconvenience. We have a robust reconciliation process and the debited amount is normally automatically credited back in 2 business days. If the amount is not credited in 2 business days, Request you to refer the link https://bit.ly/2NJKKFo and raise a dispute. Regards, Team Axis Bank.
                                      I have received a call from Axis Bank last week amd I just don't want the subscription and please cancel my subscription for my Axis Visa Card ending with 4907. It has been debited ammount of INR1899.
                                      please cancel the subscription and refund the same into my account. My relationship no. is 6734277 I am waiting for your response.
                                      Axis Bank Customer Care's response, Apr 24, 2019
                                      Verified Support
                                      Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                                      I have received following message yesterday

                                      Hello! Your a/c no. Xxxx has been debited by rs. 118 on 15 mar19. The a/c balance is rs. Xxxx Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

                                      Please explain me about the above mentioned charges.
                                      Axis Bank Customer Care's response, Apr 24, 2019
                                      Verified Support
                                      Hi, sorry for the inconvenience. Please provide us with your registered contact number through a DM and we will get back at the earliest. Regards, Team Axis Bank.
                                      Hi Friend,
                                      samething happend with me too.Rs 393 + 70 has also been decducted from my account
                                      in Axis bank as cosolidated charge A/C and
                                      servic tax. i always maintain the minimum ammount of the bank . i am scared that
                                      how can they deduct money from my
                                      account.
                                      Axis Bank Customer Care's response, Apr 24, 2019
                                      Verified Support
                                      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
                                      Yesterday I got a SMS regarding 885rupe deducted from my account for consolidated DP charges, I want my money back.
                                      Axis Bank Customer Care's response, Apr 24, 2019
                                      Verified Support
                                      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
                                      An amount of 1015+ taxes has been deducted from my axis bank salary account yesterday, on 13th April 2019, which is way too much and I want them refunded back
                                      Hello,

                                      I have salary account in axis bank & when i checked my balance they have deducted rupees 915.00 from my account written as consolidated charges.

                                      I want my amount and how can i get that.
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