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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 257

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S
SANDHIYA KUMAR
from Delhi, Delhi
May 22, 2019
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Address: No:153,Mowlana nagar main road kadapperi west tambaram,, Chennai, Tamil Nadu, 600045
Website: consumer complaints

I have received a call from axis bank. By mistake i accepted the policy. Please cancel my subscription for my axis master card ending with 3952. It has been noticed that the money already been charged @3798 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @3798. May i request you deactivate the service last 2year they are taking money from my account. I have to call customer care also.. They are not picking my call.
Axis Bank customer support has been notified about the posted complaint.
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    Kavikalai
    from Chennai, Tamil Nadu
    May 22, 2019
    Resolved
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    Address: Chennai, Tamil Nadu

    Axis bank charged rs. 5900 in my account. When i have enquired about that, they are saying it is negative balance for savings account. First of all, as per rbi guidelines there is no negative balance for savings account. But axis bank not obeying rbi guidelines and cheating customers. If we have negative balance means it should be intimated through email, message or phone calls right? But they are not intimating any details to customers. I didn't receive any negative balance notifications from my bank. When i went to velacherry branch they said "we will refund within 30days". But still i didn't get my refund. And also again showing 1000 rs negative balance. Please resolve my issue.
    Jun 23, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 22, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
    May 23, 2019
    Updated by Kavikalai
    Please refund
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      saleem403
      from Mumbai, Maharashtra
      May 22, 2019
      Resolved
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      Address: 709 Panvelkar Homes phase 2, 421501

      Team, i have recently opened axis asap account online. Yestrday i got a message stating '
      Your a/c 506945 is debited by rs. 1000 on 21may19. Avbl bal: rs. 0. Info: account closure proceeds to dd acct. Call [protected] for dispute'

      Axis is a reputed bank in india. Services are also good. For this incident i am totally disappointed. Need resolution in this
      How it is possible. I want justice.

      My mobil number is [protected]
      Jun 22, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2019
      Axis Bank Customer Care's response
      Hi, we tried reaching you today, however, unable to connect as the number was not reachable. We wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Also, request you to visit the Branch to collect the DD. Sorry for the trouble.
      Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
      Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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        S
        simple.rajiv
        from Delhi, Delhi
        May 21, 2019
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        Address: Kolkata, West Bengal, 700041

        I have priority salary account with Axis bank and this the first time I got the charges. I am using my account from last 8 yrs. When I called the customer care they asked me to get back to IRCTC because they have charge the same. How can anyone charge any amount or tips without my permission??
        I have not received any communication from IRCTC.

        TIPS/SCG/POS/IRCTC-I
        Axis Bank customer support has been notified about the posted complaint.
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          Singhshubham124
          from Mumbai, Maharashtra
          May 21, 2019
          Resolved
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          regarding account blocked/frozen

          Address: Gurgaon, Haryana, 122001

          My name is shubham singh. I opened a savings account in axis bank in 24 april 2019. Aand from 12 th may i couldn't do any online transaction as it shows me that my account is blocked or frozen. So i call to branch office but they tell me that my account is active. They suggested me talk to customer care l. I call them but they said there is no blocked on my account. So talked on twitter. But there is no solution come up. I send u some proofs....
          +5 photos
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          S
          from Delhi, Delhi
          May 20, 2019
          Resolved
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          Resolved

          Address: Hyderabad, Hyderabad, Andhra Pradesh, 500016

          I did transaction on Friday 17may 10.30 Ameerpet ATM near metro station Ameerpet ATM/SPAN 28913/5562 I swipe card transactions fails but deducted my 3000 RS I can't take and not out from ATM also still waiting three working days not money refunded my account please give my money back I send mail call no one responds to me I how many days I refundable my money no response any one machine is syruk no one other in yellareddyguda Ameerpet it's soo bad
          Jun 21, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2019
          Axis Bank Customer Care's response
          Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble.
          Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
          Hi,

          Since last 8 months 500 rs is being deducting saying consolidated charges(even though account balance is 0).
          And now the balance has come to -1000.

          Kindly refund the deducted money.
          Kindly do the needful. If you need any further information please let me know.

          Regards,
          Pratibha
          Without my permission Rs 394 rupees were deducted from my savings account .
          I wonder how, msg states
          SCG VISA POST DT130529
          Whts this I need it refunded asap !!!
          Let me knw the process as soon as possible and get it refunded on priority .
          Axis bank Mumbai .
          I have send the resume to axis bank delhi branch then he said you are got selected in cashier post then he said you want pay the money for getting joining letter then i have sent the total money rs 3540 to axis bank Hr then he didn't send the joining letter

          refund transaction failed - Comment #3438556 - Image #0
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          Dear Sir

          In my Axis Bank Account on Saturday 11 May my Axis Bank Account Debited by RS.282.3 And Other RS 50 For Consolidated Charges For my Saving Account.So how i Stop the Consolidated Charges or refund it
          Axis bank is charging 500 to 1000 every month to me if I check statement it shows consolidated charges, according to my understanding consolidated charges must be charged once a financial year but these guys are looting me every month on name of consolidated charges
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            Shovan raju
            from Kolkata, West Bengal
            May 20, 2019
            Resolved
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            Address: Naihati, North 24 Parganas, West Bengal, 743165

            Dear sir/madam,
            Myself shovan murmu is a asap account holder of your bank. My account no is [protected]. I have already submitted my kyc in naihati axis bank (Ifsc-utib0001031) also the bank staff confirmed me that my kyc is submitted.
            Yesterday (11.05.19) i got a massage that ur account has been closed due to non submission of kyc.
            Kindly resolve this matter & do the needful.
            Waiting for your positive feedback.

            Thanks & regards
            Shovan murmu
            Naihati
            Jun 21, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 20, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
            Hi I have a savings account in MG Road Gurgaon branch, yesterday RS. 300/- was deducted from my account as consolidated charges without any proper information.

            Please help and get it refunded

            Thanks
            Aloke Rai
            [protected]
            Hi, i have salay account in axis bank & when i checked my balance they have deducted 243.70 rs (13/04/2019) and 420 rs (11/05/2019 )from my account written as Consolidated DP Charges. my NSDL DP IN300484, Client ID. 25408127 and mobile number [protected]. Please help me to get my money back and close my demat account
            Thanks
            Dheerendra Singh
            The bank deducted 500 rs from my account with 90 rs gst as consolidate charges without any reason and as i dont issued any cheque book or physical debit card they are totally illigal and cheating on the name of zero balace account i have read all the details about charges . But they are not in my case please help
            Dear Axis,

            In my account Rs 91 was detected as Consolidated charges, I wan to know why if this is Zero Balance(Salary account). And Kindly revert the amount.
            I have opened the Axis ASAP account online. The account was working well for 6-7 months but after that account was closed without any intimation to me.
            My registered mobile no. was [protected].
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              skverma987
              from Jabalpur, Madhya Pradesh
              May 20, 2019
              Resolved
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              Address: Mumbai, Gorakhpur, Uttar Pradesh, 273001

              Dear sir /mam,
              My subject bank account non active for last 18 months. I have tried to transfer the account from panipat g. T. Road branch to galaxy mall gorakhpur branch (At least seven times). But it was not transferred and i am not able to remit any amount into it.
              I am unable to close this account, therefore i have withdrawn my all amount from it. But a axis bank is continue to debit monthly maintenance charges, even i am nit using the services since march 2019.
              In this regard i have approached at axis bank galaxy mall, gorakhpur and submitted my aadhar card and photo.

              In view of above it is requested that instruction may be given to bank to either close my subject account or transfer my account from panipat to gorakhpur and account be activated for all type of transactions.
              Jun 20, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2019
              Axis Bank Customer Care's response
              Hi, we are working on your query with reference number 51791971 and will get back to you at the earliest. Request your patience in the interim.
              Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
              Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
              Dear sir/mam

              This bank is located at without apprroved map. As per bank as line no parking management by bank, and customer and market mamber are suffering from this problem.humble request to take action and do needful help .
              Hi Team,

              I have submitted account closure form on date 30 April 2019 but till date and time no action taken by axis bank kothrud branch.

              I have already paid due penalty 2154 rs now i have check my acccount again showing negative balance.

              Account Number:-[protected]
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                A
                Ankush RB
                from Kot Isa Khan, Punjab
                May 20, 2019
                Resolved
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                Address: mallanwala, 152021

                Hi i am ankush arora my relatives have loan account in axis bank. They r not much educated and know to banking terms and condition. A guy named yogesh visited them on behalf of axis bank and asked them to repay the loan as soon as possible. They asked him to wait for some time the will pay it asap. After 3 to 4 visits he asked them to pay some amount which has to be payed to bank to give you some time they refused him and said we will give you in some days after a week he visted them and asked for minimum 30000 has to be deposit to get u some time after 4 months we told him that we want to settle our account when he came to us we asked him about that money he said leave that money that will be not counted in any records. When i came to know i talked to him he refused to pay and talked rudely.
                Loan account details:[protected]
                Jun 21, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 21, 2019
                Axis Bank Customer Care's response
                Hi, we request you to ask the account holder to approach us directly for further assistance.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                My name is Amaranath C S
                Contact Number - [protected]
                email id - satapute.[protected]@gmail.com
                Seems like my ATM card is blocked. I am unable to make any transactions. Can you please help me with it
                I had 800 rupees and 240 got deducted as consolidated charge on my salary account what is it ..
                42 got deducted as gst what are these???
                From past 4 to 5 months total rs 2000 deducted from account under the name as consolidated charges.i..e. 500 every time.earlier i thought it was due to insufficient balance so we deposited 10000 rs still amt is getting deducted.
                Money has been deducted from my a/c as consolidated charges..this is the second time there is deduction due to consolidated charges without any reason..
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                  Sharadbhosale2009
                  from Noida, Uttar Pradesh
                  May 20, 2019
                  Resolved
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                  Resolved

                  Address: Axis Loan Center Chinchwad, Pune, Maharashtra

                  Hello team,
                  I have submitted my loan application with axis bank, i must say or mention such an horrible experience executive response is like hell. I am not going to apply for home loan in future. After submitting all documents for balance transfer it got rejected for email id is not entered correctly by axis staff. Time wastage and frustration was too much into that period.
                  Executive behavior is totally unprofessional (Not responding to call anytime). Its been more than one month application again rejected due to second nonsense reason cibil is not good for co applicant which i already informed. He confirmed about no processing fees and deducted processing fees for such stupid process. I have raise complaint on portal too no single response from your bank too.
                  No single call for updates every time i have to go and get updates into branch
                  Branch - chinchwad loan center
                  Loan center head - chandrakant jadhav
                  Executive - shivram jadhav
                  If you need any more details i can give you proof for communication with your executive.
                  Please take an appropriate action against such executive.
                  Jun 21, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 20, 2019
                  Axis Bank Customer Care's response
                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                  May 27, 2019
                  Updated by Sharadbhosale2009
                  Hello,

                  My contact details are as follows-
                  [protected]

                  Email Id-
                  [protected]@gmail.com
                  Jun 03, 2019
                  Updated by Sharadbhosale2009
                  Hello Team,

                  What are you waiting for?
                  My Account is in -3550 Rs as of now and this month my emi of 5000 Rs was deducted from account. Still account shows as negative balance without any prior warning. This is hilarious!!
                  Axis Bank Customer Care's response, May 27, 2019
                  Verified Support
                  Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                    S
                    sumit143143
                    from Ahmedabad, Gujarat
                    May 20, 2019
                    Resolved
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                    Address: Pune, Maharashtra, 411041
                    Website: www.axisbank.com

                    Customer id :[protected]

                    20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch,

                    So after 10 days i visit in my home branch warje i asked their (May i help you desk) about my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he
                    Replying me that, my debit card is still not received by them,
                    After called customer care to know card status so they said me that, visit again in branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,..

                    My branch is far from my place that's why today on 20th may 2019, i
                    Called axis customer care agent name (Aroofh)
                    He has no sence how to attend call or speak with customer,

                    I just asked him about my debit card status? Is it in home branch or still in trans,

                    But that foolish axis agent literary shouted on me saying that, he cannot tell status, you track from bluedart courier number..

                    Bloody nonscence service my axis bank. And # staff...

                    Gavti nonscencence
                    Jun 25, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 21, 2019
                    Axis Bank Customer Care's response
                    Hi, we have checked that current no debit card issued to your account. We request you to confirm mode of card application for us to check. Sorry for the trouble. Regards, Team Axis Bank.
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                      sumit143143
                      from Ahmedabad, Gujarat
                      May 20, 2019
                      Resolved
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                      Address: www.axisbank.com, 411041

                      20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch,

                      So after 10 days i visit in my home branch warje i asked their (May i help you desk) about my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he
                      Replying me that, my debit card is still not received by them,
                      After called customer care to know card status so they said me that, visit again in branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,..

                      My branch is far from my place that's why today on 20th may 2019, i
                      Called axis customer care agent name (Aroofh)
                      He has no sence how to attend call or speak with customer,

                      I just asked him about my debit card status? Is it in home branch or still in trans,

                      But that foolish axis agent literary shouted on me saying that, he cannot tell status, you track from bluedart courier number..

                      Bloody nonscence service my axis bank. And # staff...

                      Gavti nonscencence
                      Jun 26, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2019
                      Axis Bank Customer Care's response
                      Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                        sumit143143
                        from Ahmedabad, Gujarat
                        May 20, 2019
                        Resolved
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                        Address: www.axisbank.com, 411041

                        20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch,

                        So after 10 days i visit in my home branch warje i asked there may i help you desk for my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he
                        Replied me that, my debit card is still not received by them,
                        So i called customer care for status so they said me that, visit at branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,

                        So my branch is far from my place so, today as on 20th may 2019, i
                        Called axis customer care agent name (Aroofh)
                        I has no sence how to attend call or speak with customer,

                        I only asked him about my debit card status? Its in home branch or still in trans,

                        But that foolish axis agent literary shouted on me saying that, they cannot tell status, you track from bluedart courier number..

                        Bloody nonscence service my axis bank. And # staff...

                        Gavti nonscencence
                        Jun 23, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2019
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                          Charles Palani
                          from Bengaluru, Karnataka
                          May 19, 2019
                          Resolved
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                          Resolved

                          Address: 560036noju

                          Hello Team,

                          My name is Charles and I’m using salary account with axis bank .
                          March month I got a call from credit card department and they said we will provide free credit card with no annual fee first year. Then I said ok after 7 days (28th mar19)I got the card and same day I used for rs. 430 . Then I got a message you used amount is rs4560 . I got shocked and called to customer care . Then only I got to know this is not free card and they charged rs 4130 for joining fees. I Informed to Customercare if it’s free I can use it otherwise I don’t want and cancel my card . It was blocked based on my request on same day.
                          Lasetweek I got a statement to pay rs4560. Why should I pay which I not used . I paid rs430 which I used . Remaining I can not pay.
                          Today I called to customer care and they are not given proper solution .

                          Request you to kindly take necessary action no this and wave of the remaining amount which I not used.

                          Service request no: 50220828
                          Cc no: [protected]

                          No proper response from bank
                          Jun 22, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 21, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
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                            biren1042
                            from Guwahati, Assam
                            May 19, 2019
                            Resolved
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                            Resolved

                            credit card settled noc

                            I am a credit card customer having a card no. Xxxxxxxxxxxx6546 which was settled on 2017 in the name of birendra mohan gogoi. Pan no. Acppg0222k. Add: assam gramin vikash bank. Chandmari, guwahati - 781003, kamrup assam. But till today i have not received noc. So please provide me noc as early.
                            Thanking yours

                            Birendra mohan gogoi
                            Ph: [protected]
                            Email: [protected]@gmail.com...
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                            Mahesh kumar saxena
                            from Mumbai, Maharashtra
                            May 18, 2019
                            Resolved
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                            Resolved

                            Address: iNDIA, 110037

                            I have a credit card last 4 digit is 8594.in march and april 2019 i have paid rs 26000 against dues. On april 30 the card was settled in 85000 against my all dues, but no settlement letter received to me in any form i. E. On my registered mail as well as through courier. I have paid all rs 85000 (On 30 april 1 and 2 may) i could not deposit the whole amount in one shot due to bank policy that cashier told me that they didn't received amount more than 49000 in one day. I have cleared all the settled amount, but they generated once again new bill against the said card. On contacted executive told your settlement is broken due to not payment on time. But not settlement letter officially received till date
                            Jun 22, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2019
                            Axis Bank Customer Care's response
                            Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
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                              N
                              Nithyananthan M
                              from Mumbai, Maharashtra
                              May 24, 2019
                              Resolved
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                              Resolved

                              Address: Qa, Coimbatore, Tamil Nadu, 641033

                              Hi,

                              Last 3 months, i having some financial problem.

                              iam unable pay for the credit card payment exact time.

                              iam try to toll free number and inform to kindly suggest to me, what is the procedure of the credit card settlement.

                              but no buddy respond him.

                              i will pay for 40% amount for credit card limit.

                              Kindly close my credit card urgent basis
                              +1 photos
                              Jun 5, 2019
                              Complaint marked as Resolved 
                              Still Iam not receiving any phone calls and emails in axis bank credit card department. Iam also visiting the branch . the branch employee told me you can call to customer care, Iam also called that customer care Team, Nobody response the issues
                              Axis Bank customer support has been notified about the posted complaint.
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                                J
                                Jiogit
                                from Mumbai, Maharashtra
                                May 19, 2019
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                                Address: Pur road Bhilwara, Bhilwara, Rajasthan

                                I taken a car loan from axis bank
                                After 2 year i paid all amount of bank there after i am not getting noc certificate
                                I paid the all amount in feb. 2019 and still i am not get noc

                                I was contact to customer care center they told me to visit loan center
                                I gives application two time in loan center but no response from them

                                I was make payment of whole amount in seattle the loan amount in feb 2019 but still after 3 months i am not getting noc certificate

                                I want to sell my car but without noc i can not sell it so iam facing more problems...
                                Axis Bank customer support has been notified about the posted complaint.
                                May 26, 2019
                                Updated by Jiogit
                                Loan ac no is UCR[protected]
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                                  tabassum adte
                                  from Hyderabad, Telangana
                                  May 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Telangana, India, Hyderabad, Andhra Pradesh, 500034

                                  I have a salaried account in axis bank this month 2690rs got deducted. When enquired bank people told my account is tranfered to a saving account as it has not maintained any money from may 2018. My complain is if they are tranfering the salaried account to a saving account the bank should atleast intimate the company or the employee without any intimation the money is just getting deducted. Which is not professional on they part if they are intimating the customer then the customer will not allow them to turn the account into saving account and this is why without intimating the account holder the just looting money. I want my 2690rs refunded...
                                  Jun 20, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 17, 2019
                                  Axis Bank Customer Care's response
                                  Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                    S
                                    sandipnandi1947
                                    from Kolkata, West Bengal
                                    May 17, 2019
                                    Resolved
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                                    Resolved

                                    Address: Axisbank Main Branch, Kolkata, Kolkata, West Bengal, 700016

                                    Hi,

                                    I am Sandip Nandi ([protected]). I have a Salary account in Axis Bank, in Shakespeare Sarani Branch, Kolkata. I want to inform that they are deducting amounts - 15 times total Rs. 5757.31 from last year - in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. I called the customer care and contact bank branch many times but problem was not resolve.

                                    I am going to close the account asap.

                                    I request Indian Complaint register form to take necessary action if possible.
                                    +4 photos
                                    Jun 17, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we tried reaching on your mobile number however could not connect with you. Request you to refer the following link: http://bit.ly/2N8cGCp for details on the charges levied.
                                    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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