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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
Complaints 13009
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Axis Bank reviews & complaints page 257

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D
Dipanshu Goel
from Yamunanagar, Haryana
May 27, 2019
Resolved
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Address: Bathenia mohalla near srafa Bazar hodal, Prahlad traders near jagjeevan ram Chowk old gt road, Palwal, Haryana, 121106

Mam, this is totally fraudulent and amount deducted without customer permission this is the offence under law. I have faced the same problem. I don't want to subscribe the one assist so please cancel the subscription and send me the money back. My card no. Is end with 8822. 1899 rupees is deducted from my account end with no. 473578 please please send the money back to the same account. Cancel the subscription of one assist and send the money back.
Yours regards,
Dipanshu goel
Jun 28, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact number, and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Dear Dipanshu,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Dear sir
I complaing about the charge of Rs177 every month the charge is deducted from my account. I am going to get information about this charge but there is respond against this. So i requested to take an action against and tell about this why the charge is deducted from my account.
Thankyou
My Account Balanced Is 4400 on negativeee
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    sendhilsugu
    from Chennai, Tamil Nadu
    May 27, 2019
    Resolved
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    Resolved

    Address: axis, Chennai, Tamil Nadu

    Dear Sir/ Madam,

    This is to inform you that, the axis bank end team wrongly cancelled my credit card which i have not given any cancellation request of my physical credit card to them. I have requested to cancel only virtual card but they have cancelled my physical credit card as well without any prior intimation to me.

    I have sent lot of Mails to them regarding activation of my credit card from last 25 days but they are not cleared my issue keep on extending the days.

    Kindly look into this case immediately and help me to activate my credit card which i have received from Axis bank already.

    I have given complaint with their customer care also complaint numbers are below:

    SR No : 51258597

    SR No :51284435
    Jul 4, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 29, 2019
    Axis Bank Customer Care's response
    Hi, we wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
    May 30, 2019
    Updated by sendhilsugu
    Dear all,

    Again axis bank customer care team extending the days to resolve on this case. They are wrongly cancelled my card due to technical glitz at their end. Why I need to suffer for their product defect. I need an compensation on this case Rs 95000 as same as credit card limit for one month which I have got from axis bank because due to wrongly blocked by axis bank end without any prior intimation at all, and all my plans for my family function ruined due to this.

    Which I have already planned to use with my credit card but unfortunately they have cancelled now I am suffering lot due to this issue and my family suffered due to mine.

    So kindly take this case in urgent bases and help us to rectify this issue for customer welfare. Hope you understand my situation expecting a solution on this thank you.
    May 30, 2019
    Updated by sendhilsugu
    All ready it's been 28 days completed. Not yet cleared
    Jun 03, 2019
    Updated by sendhilsugu
    Dear consumer complaint Team,

    Can i have any update regarding my case
    Jun 03, 2019
    Updated by sendhilsugu
    Already it's been a month i have raised complaint to the Axis bank but it was not yet cleared
    Verified Support
    Jun 03, 2019
    Axis Bank Customer Care's response
    Hi, as per our telephonic conversation, please be assured that we are working on your concern via service request number 52112186 and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank
    Jun 06, 2019
    Updated by sendhilsugu
    As per phone conversation you requested 2 days for the resolution but now i have not received either any call nor complaint wasn't resolved.

    It was already 34 days gone what you guys (Axis Bank) are doing last these many days to solve one complaint? sure i need an compensation on this case. Please note (Consumer Complaint Team) which they have not fulfilled the customer requirement as per mentioned days and this issue is not from my end due to product defect in Axis bank i am facing this issue so they are the responsibility to provide compensation of Rs 95000.

    In fact their customer support is not for the customer help purpose they are saving Axis bank from any legal issues like this and making customers fool.

    I am sure i have mailed hardly 200 to 300 mails to them and every time they are giving replies like below:

    Dear Mr. Kumar,

    This is with reference to your email regarding the re-activation of the card.

    Please be infomred that we have forwarded this case to the concern team and I request you to revert to us after 04 working days to know the status of this request.

    In case you have any other queries you can visit us at www.axisbank.com/support or call us on[protected] or[protected]. (Call charges applicable as per your service provider)

    Best Regards,
    Jalla Shiva Kumar
    Customer Support
    Axis Bank

    Ans i have called the customer care lot of times and Axis bank not having toll free number they are charging for the customer support hardly i have spent Rs 400 to 600 for contact their customer support end but they are dead silent when i ask status of my case.

    In any way they are not given any proper respond kindly look into this case Dear CONSUMER COMPLAINT TEAM you are the final hope
    Jun 06, 2019
    Updated by sendhilsugu
    And the NODAL officer of axis bank, PRINCIPAL NODAL officer of Axis bank also not given any replies especially RAKHI SETH NODAL OFFICER not given replies to mails which shows how irresponsible are they.

    I had audio proof also which i have communicated with AXIS bank customer care and they are clearly mentioned that the issue is at AXIS bank end only due to technical problem my card was cancelled. If you want i will provide all the proofs. and Mail proof also i had.

    DEAR CONSUMER COMPLAINT TEAM PLEASE RESPOND ON THIS WITH IMMEDIATE AFFECT
    Jun 10, 2019
    Updated by sendhilsugu
    Why there were no replies even from Consumer complaint team as well. what is the use of this then for the customer.

    I need an urgent resolution on this please look into this very serious already ts'e been 40 days are completed.

    How negligence you guys are doing the work i need an solution today itself. Otherwise I will go for the legal panel for this case even with consumer complaint team as well not doing the work properly on this case Dear AXIS bank this is the last warning from my end do you got it.
    Jun 10, 2019
    Updated by sendhilsugu
    CAN I HAVE UPDATE HERE DEAR CONSUMER COMPLAINT TEAM
    Jun 11, 2019
    Updated by sendhilsugu
    2nd REMINDER

    Can i have update in my case???
    Jun 12, 2019
    Updated by sendhilsugu
    3rd REMINDER

    Can i have update?
    Jun 13, 2019
    Updated by sendhilsugu
    The FINAL REMINDER
    Jun 14, 2019
    Updated by sendhilsugu
    Dear public please note this how Axis bank works don't assure axis bank at all they are not resolve your case incase the error happen at their end.

    They just leave our complaint simply just like that. They are not at all supportive for customers so please make sure before opening account at AXIS BANK purely the support team was not at all helpful.

    I am gonna make extreme level complaint on my case if you face same situation like me if your case was not resolved please type your comments here we will make complaint against the axis bank.

    Feel free to comment here if you face this kind of issue.

    Sure gonna make very big issue on my case against axis bank.
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      G
      GIREESHA SOU
      from Bengaluru, Karnataka
      May 27, 2019
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      Address: 560071

      I have booked a cab using axis bank credit card. And later i cancelled. Cab people has initiated my refund and its been more than 10 days its not yet done. Bank people promised me to refund the amount with in 5 -7 working days. Because the refund is not done i am getting notification to pay by over due credit card amount. Kindly check and take necessary actions at the earliest.
      Axis Bank customer support has been notified about the posted complaint.
      Hii
      My name is naresh reddy iam the axis bank customer in regards my account debited 1899 for one assist service please cancel the service and refund my money

      Axis bank customer
      Ph no . [protected]
      Ac no . [protected]
      Ifsc code . UTIB0000890
      Cust id .[protected]
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        P
        pk445522
        from Bokaro, Jharkhand
        May 27, 2019
        Resolved
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        Address: C/O-M/S VIJAI ELECTRICALS LTD., 1ST FLOOR , DWARKA MAAI , BESIDE DHARMAKANTA , PALKOT ROAD, Gumla, Jharkhand, 835207

        Dear sir,
        I have a credit card in axis bank having credit card no is [protected]. I have pay my credit card bill on time but in 2 months (March & april) continuing charges a amount of rs 590 as a name of over limit fee. What's its procedure i dont know i try to talk customer care but still it is unsolved.
        So, please solve the above issue.

        Regards,
        Pankaj kumar
        Mob no-[protected]
        Jun 28, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2019
        Axis Bank Customer Care's response
        Hi, we are here to help. Here is a link that will give you more information on this topic - http://bit.ly/2MuADaP.
        Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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          Z
          zaibss
          from Govardhan, Uttar Pradesh
          May 25, 2019
          Resolved
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          Resolved

          Address: 263140

          Hello,

          My a/c no. : [[protected]]

          I have tried many times to request online (Internet banking) for "cheque book" and every time its failed, on screen i m getting message...

          "your request has failed during processing. Cheque book facility is not available for this type of lien reason code reference id[protected] for future communication."
          Reference id[protected] for future communication.

          I don't know why i m getting this error, its really painful to go every time branch which is located far to me,

          Now i am thinking to close this account.. Very poor service.

          How it can be resolve now?
          A/c no. [[protected]]
          Jul 1, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 27, 2019
          Axis Bank Customer Care's response
          Hi, we are here to help! Request you to share the screenshot of the error faced by you so that we may check and assist further. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq .
          Regards, Team Axis Bank.
          Hi team,

          wrong charges debited Twice from my accounrt on 24th May'19.

          Details :
          Name - Zalak Shah
          Ac No - [protected]
          Customer ID[protected]
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            S
            snerwal
            from Delhi, Delhi
            May 25, 2019
            Resolved
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            Resolved

            credit card settlement of axis bank

            Address: New Delhi, Delhi

            I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-1774. I recently received a bill of amount rs. 247702.

            This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt....
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            Little Shaike
            from Ernakulam, Kerala
            May 24, 2019
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            Address: Pathanamthitta, Kerala, 689645

            I’m have a saving account in axis bank & when i checked my balance they have deducted rs.3197.50 and gst amount 575.55 from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples about these charges. It’s my account, how they can cutoff money without my knowledge.
            My account details as follows:
            Little shaike
            Ac no: [protected]
            Ifsc code: utib0000169
            Axis bank, pathanamthitta branch
            Axis Bank customer support has been notified about the posted complaint.
            Last 16th I booked my train ticket but not booked my train ticket money, debited in the bank but still I am not my refund money. irctc app information is
            refund status:amount is credited in our bank, refund id: [protected].
            please ASAP credited my money in my account.
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              A
              Abhi4702
              from Pune, Maharashtra
              May 24, 2019
              Resolved
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              Resolved

              Address: Maharashtra Pune hadapsar location, Pune, Maharashtra

              Hello
              Sir
              My complaint number regarding axis bank atm is 51695657.

              I have raised multiple complaint on nodal officer desk but mr. Sadiq khan (Nodal officer pune) block my mails and not responding me since last 10 days.
              He is not eligible for solving my complaint pls forward my complaint to senior nodal officer early as possible.
              Issue not resolve till today date.
              Signing board and lollypop not change. Pls resolve my complaint early as possible.

              Thank you.
              Jun 29, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              May 27, 2019
              Axis Bank Customer Care's response
              Hi, we understand that our representative from the Nodal Office has responded to your email. Request you to respond back on the same mail to raise the further grievance. Regards, Team Axis Bank.
              My money is deducted 2 times with below message :
              Your account is debited by 118 on 22may 2019. Info: Sign. Verf. Chrgs.
              Please let me know if this is any fraud or any service change for which I am not aware about? Please share more detail on it. Please refund my money.
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                S
                Shreya.ece
                May 24, 2019
                Resolved
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                Resolved

                I transacted rs 3300 from my axis bank account on 18th may, 2019 but the amount hasnt been credited to the beneficiary.

                The status is showing fund debited and neft request posted to rbi. I used the standard neft transaction for transferring my money. All the details are shown in the image attached.

                I would request the axis bank team to take necessary actions and process this transaction at the earliest.
                Jun 29, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 27, 2019
                Axis Bank Customer Care's response
                Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                  Raj1113
                  from Mumbai, Maharashtra
                  May 24, 2019
                  Resolved
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                  Address: 510/28 gali no8 Jyoti park, 122001

                  This is regarding to refund of rs1304/. I have order initiated to flipkart on 18/04/19. Amount is 1203 order i'd od[protected]..in this order two item (683+520) i have cancelled item rs683 immediately. While axis credit card statement showing rs1304 (Wrong amt) and rs683 not credited my credit card, beside this rs520 again deducated on dated 21/04/19. Without any e mail and information on phone.
                  I have request to axis bank to roll back my amount rs1304 but nobody listen. Flipkart say we have claimed only rs520 from bank, talk only with bank.

                  Raj kumar jain
                  Jun 28, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2019
                  Axis Bank Customer Care's response
                  Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                    Azhar Azzu
                    from Hyderabad, Telangana
                    May 24, 2019
                    Resolved
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                    Address: 5A/10-5-A11, IDA Nacharam, Road NO. 1, Uppal Mandal, Nacharam, Hyderabad, Telangana, 501505

                    I am writing to dispute a fraudulent debit on my credit card in the amount of (Rs. 30, 000). This is an unauthorised transaction of rs.30, 000 on my axis credit card on 22/05/2019 and i dont have any knowledge of this, please investigate this matter and correct the fraudulent debit as soon as possible. I suffered a lot (Personally, mentally & financially) from this incident. Please do needful.
                    Jun 26, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 24, 2019
                    Axis Bank Customer Care's response
                    Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
                    May 24, 2019
                    Updated by Azhar Azzu
                    MY REGISTERED EMAIL IS [protected]@GMAIL.COM & MOBILE NUMBER IS [protected] AND ALSO I HAVE RAISED A COMPLAINT WITH ID[protected]. PLEASE HELP ME OUT OF THIS.
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                      Souvik1999
                      from Mumbai, Maharashtra
                      May 23, 2019
                      Resolved
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                      Address: 722122

                      My name is souvik roy. I did not use this account from 1 year but on 12 dec 2018 i received a letter stated that if i don't fund my account within one month it will be automatically closed so i do not close my account thinks that it automatically closed if i do not fund. But yesterday when i checked that my balance showing -3200 charges from january-may but account should be closed as per letter. I went to bank but manager did not co operate with me. I am attaching this letter. Kindly reverse this charges and close the account.
                      Jun 26, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 23, 2019
                      Axis Bank Customer Care's response
                      Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe.
                      Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                      May 23, 2019
                      Updated by Souvik1999
                      Please reverse the charges as it is yours fault and your bank never give any message for this deduction.
                      Hi,
                      today morning i have made a transaction of 6722 rs and the transaction has got failed but the money got debitted from the account.

                      kindly do the needful, awaitng for a reply.

                      regards
                      Kalasandeep.C
                      Axis Bank Customer Care's response, May 24, 2019
                      Verified Support
                      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2VeS002 Regards, Team Axis Bank.
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                        ajay vasant
                        from Noida, Uttar Pradesh
                        May 23, 2019
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                        I withdrawn rs 10, 000.00 from axis bank atm at mankhurd (West) on 11.05.2019 at 2:00 pm but money was not received by me. After this i wait for sometime time than also no money was not received and receipt was also not received. Then i checked my phone i received a message of withdrawal of amount rs 10, 000. And my account was debited by rs 10, 000.00.
                        My atm is of sbi bank
                        Please solve the issue.

                        Regards,

                        Ajay vasant gawade
                        Jun 26, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 23, 2019
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please provide us with your contact number through a DM and we will get back at the earliest. Regards, Team Axis Bank.
                        May 23, 2019
                        Updated by ajay vasant
                        Contact Number [protected]
                        May 27, 2019
                        Updated by ajay vasant
                        PLEASE PROVIDE US STATUS.
                        Contact Number [protected]
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                          I
                          Indra120
                          from Sitarganj, Uttarakhand
                          May 23, 2019
                          Resolved
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                          Resolved

                          Address: AVAS VIKAS RUDRAPUR, U S NAGAR UTTRAKHAND, 248197

                          [resolved] eden motors limited — debited extra charges my account 2821.02

                          1 review
                          Indra pal eden motors limited plot no 7f sec - 09 iie pantnagar sidcul u s nagar uttrakhand, vikasnagar *, uttarakhand, india
                          Indra120 on may 21, 2019

                          Dear sir/ mam,
                          One month ago from my account -[protected] dated 13.04.2019 debited extra charge of 2821.02 rupees without information no reason,
                          There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
                          Please take necessary action and help me as soon as possible.
                          Jun 26, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 23, 2019
                          Axis Bank Customer Care's response
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries, and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                            V
                            Vinoyasingh
                            from Lucknow, Uttar Pradesh
                            May 22, 2019
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                            Address: 319/11 shastri nagar, Shastri nagar, Kanpur, Uttar Pradesh, 208005

                            Saving bank account number - [protected]
                            Debit card number - [protected]
                            Date of crad blocked- 9th May 2019
                            E-mail ID - [protected]@gmail.com

                            [protected][protected][protected]--------
                            My card is blocked by axis bank because KYC is not completed. We have contact customer care, They insured me that the DD of amount of my account will be send to my address within 8 to 10 days. But we haven't received any DD till now.
                            Thanking you,

                            Your's
                            Vinoya Kumar Singh
                            MO. No. [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              SANDHIYA KUMAR
                              from Delhi, Delhi
                              May 22, 2019
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                              Address: No:153,Mowlana nagar main road kadapperi west tambaram,, Chennai, Tamil Nadu, 600045
                              Website: consumer complaints

                              I have received a call from axis bank. By mistake i accepted the policy. Please cancel my subscription for my axis master card ending with 3952. It has been noticed that the money already been charged @3798 for the same.
                              Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @3798. May i request you deactivate the service last 2year they are taking money from my account. I have to call customer care also.. They are not picking my call.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Kavikalai
                                from Chennai, Tamil Nadu
                                May 22, 2019
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                Axis bank charged rs. 5900 in my account. When i have enquired about that, they are saying it is negative balance for savings account. First of all, as per rbi guidelines there is no negative balance for savings account. But axis bank not obeying rbi guidelines and cheating customers. If we have negative balance means it should be intimated through email, message or phone calls right? But they are not intimating any details to customers. I didn't receive any negative balance notifications from my bank. When i went to velacherry branch they said "we will refund within 30days". But still i didn't get my refund. And also again showing 1000 rs negative balance. Please resolve my issue.
                                Jun 23, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 22, 2019
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
                                May 23, 2019
                                Updated by Kavikalai
                                Please refund
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                                  saleem403
                                  from Mumbai, Maharashtra
                                  May 22, 2019
                                  Resolved
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                                  Address: 709 Panvelkar Homes phase 2, 421501

                                  Team, i have recently opened axis asap account online. Yestrday i got a message stating '
                                  Your a/c 506945 is debited by rs. 1000 on 21may19. Avbl bal: rs. 0. Info: account closure proceeds to dd acct. Call [protected] for dispute'

                                  Axis is a reputed bank in india. Services are also good. For this incident i am totally disappointed. Need resolution in this
                                  How it is possible. I want justice.

                                  My mobil number is [protected]
                                  Jun 22, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 22, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we tried reaching you today, however, unable to connect as the number was not reachable. We wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Also, request you to visit the Branch to collect the DD. Sorry for the trouble.
                                  Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
                                  Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                                    simple.rajiv
                                    from Delhi, Delhi
                                    May 21, 2019
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                                    Address: Kolkata, West Bengal, 700041

                                    I have priority salary account with Axis bank and this the first time I got the charges. I am using my account from last 8 yrs. When I called the customer care they asked me to get back to IRCTC because they have charge the same. How can anyone charge any amount or tips without my permission??
                                    I have not received any communication from IRCTC.

                                    TIPS/SCG/POS/IRCTC-I
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Singhshubham124
                                      from Mumbai, Maharashtra
                                      May 21, 2019
                                      Resolved
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                                      regarding account blocked/frozen

                                      Address: Gurgaon, Haryana, 122001

                                      My name is shubham singh. I opened a savings account in axis bank in 24 april 2019. Aand from 12 th may i couldn't do any online transaction as it shows me that my account is blocked or frozen. So i call to branch office but they tell me that my account is active. They suggested me talk to customer care l. I call them but they said there is no blocked on my account. So talked on twitter. But there is no solution come up. I send u some proofs....
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