Axis Bank Complaints & Reviews

Address: Maharashtra Pune hadapsar location, Pune, Maharashtra

Hello
Sir
My complaint number regarding axis bank atm is 51695657.

I have raised multiple complaint on nodal officer desk but mr. Sadiq khan (Nodal officer pune) block my mails and not responding me since last 10 days.
He is not eligible for solving my complaint pls forward my complaint to senior nodal officer early as possible.
Issue not resolve till today date.
Signing board and lollypop not change. Pls resolve my complaint early as possible.

Thank you.

Jun 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Axis Bank Customer Care's response Hi, we understand that our representative from the Nodal Office has responded to your email. Request you to respond back on the same mail to raise the further grievance. Regards, Team Axis Bank.

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L

LataMamnani

from Mumbai, Maharashtra

May 27, 2019

My money is deducted 2 times with below message :
Your account is debited by 118 on 22may 2019. Info: Sign. Verf. Chrgs.
Please let me know if this is any fraud or any service change for which I am not aware about? Please share more detail on it. Please refund my money.

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I transacted rs 3300 from my axis bank account on 18th may, 2019 but the amount hasnt been credited to the beneficiary.

The status is showing fund debited and neft request posted to rbi. I used the standard neft transaction for transferring my money. All the details are shown in the image attached.

I would request the axis bank team to take necessary actions and process this transaction at the earliest.

+1 photos

Jun 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share a preferred time, when we may connect with you and offer the necessary assistance.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: 510/28 gali no8 Jyoti park, 122001

This is regarding to refund of rs1304/. I have order initiated to flipkart on 18/04/19. Amount is 1203 order i'd od[protected]..in this order two item (683+520) i have cancelled item rs683 immediately. While axis credit card statement showing rs1304 (Wrong amt) and rs683 not credited my credit card, beside this rs520 again deducated on dated 21/04/19. Without any e mail and information on phone.
I have request to axis bank to roll back my amount rs1304 but nobody listen. Flipkart say we have claimed only rs520 from bank, talk only with bank.

Raj kumar jain

+1 photos

Jun 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: 5A/10-5-A11, IDA Nacharam, Road NO. 1, Uppal Mandal, Nacharam, Hyderabad, Telangana, 501505

I am writing to dispute a fraudulent debit on my credit card in the amount of (Rs. 30, 000). This is an unauthorised transaction of rs.30, 000 on my axis credit card on 22/05/2019 and i dont have any knowledge of this, please investigate this matter and correct the fraudulent debit as soon as possible. I suffered a lot (Personally, mentally & financially) from this incident. Please do needful.

Jun 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 24, 2019

Updated by Azhar Azzu MY REGISTERED EMAIL IS [protected]@GMAIL.COM & MOBILE NUMBER IS [protected] AND ALSO I HAVE RAISED A COMPLAINT WITH ID[protected]. PLEASE HELP ME OUT OF THIS.

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Address: 722122

My name is souvik roy. I did not use this account from 1 year but on 12 dec 2018 i received a letter stated that if i don't fund my account within one month it will be automatically closed so i do not close my account thinks that it automatically closed if i do not fund. But yesterday when i checked that my balance showing -3200 charges from january-may but account should be closed as per letter. I went to bank but manager did not co operate with me. I am attaching this letter. Kindly reverse this charges and close the account.

Jun 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We believe in complete transparency and disclosure about all our service fees and charges. You can learn about them on this link http://bit.ly/2MuqwTe.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

May 23, 2019

Updated by Souvik1999 Please reverse the charges as it is yours fault and your bank never give any message for this deduction.

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K

kalasandeep

from Bengaluru, Karnataka

May 24, 2019

Hi,
today morning i have made a transaction of 6722 rs and the transaction has got failed but the money got debitted from the account.

kindly do the needful, awaitng for a reply.

regards
Kalasandeep.C

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Axis Bank Customer Care's response, May 24, 2019

Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2VeS002 Regards, Team Axis Bank.

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I withdrawn rs 10, 000.00 from axis bank atm at mankhurd (West) on 11.05.2019 at 2:00 pm but money was not received by me. After this i wait for sometime time than also no money was not received and receipt was also not received. Then i checked my phone i received a message of withdrawal of amount rs 10, 000. And my account was debited by rs 10, 000.00.
My atm is of sbi bank
Please solve the issue.

Regards,

Ajay vasant gawade

Jun 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please provide us with your contact number through a DM and we will get back at the earliest. Regards, Team Axis Bank.

May 23, 2019

Updated by ajay vasant Contact Number [protected]

May 27, 2019

Updated by ajay vasant PLEASE PROVIDE US STATUS.
Contact Number [protected]

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Address: AVAS VIKAS RUDRAPUR, U S NAGAR UTTRAKHAND, 248197

[resolved] eden motors limited — debited extra charges my account 2821.02

1 review
Indra pal eden motors limited plot no 7f sec - 09 iie pantnagar sidcul u s nagar uttrakhand, vikasnagar *, uttarakhand, india
Indra120 on may 21, 2019

Dear sir/ mam,
One month ago from my account -[protected] dated 13.04.2019 debited extra charge of 2821.02 rupees without information no reason,
There is no action and response from my near axis branch bank awas vikas rudrapur uttrakhand 263153.
Please take necessary action and help me as soon as possible.

Jun 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries, and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: 319/11 shastri nagar, Shastri nagar, Kanpur, Uttar Pradesh, 208005

Saving bank account number - [protected]
Debit card number - [protected]
Date of crad blocked- 9th May 2019
E-mail ID - [protected]@gmail.com

[protected][protected][protected]--------
My card is blocked by axis bank because KYC is not completed. We have contact customer care, They insured me that the DD of amount of my account will be send to my address within 8 to 10 days. But we haven't received any DD till now.
Thanking you,

Your's
Vinoya Kumar Singh
MO. No. [protected]

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Axis Bank customer support has been notified about the posted complaint.

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Address: No:153,Mowlana nagar main road kadapperi west tambaram,, Chennai, Tamil Nadu, 600045

Website: consumer complaints

I have received a call from axis bank. By mistake i accepted the policy. Please cancel my subscription for my axis master card ending with 3952. It has been noticed that the money already been charged @3798 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money @3798. May i request you deactivate the service last 2year they are taking money from my account. I have to call customer care also.. They are not picking my call.

Axis Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu

Axis bank charged rs. 5900 in my account. When i have enquired about that, they are saying it is negative balance for savings account. First of all, as per rbi guidelines there is no negative balance for savings account. But axis bank not obeying rbi guidelines and cheating customers. If we have negative balance means it should be intimated through email, message or phone calls right? But they are not intimating any details to customers. I didn't receive any negative balance notifications from my bank. When i went to velacherry branch they said "we will refund within 30days". But still i didn't get my refund. And also again showing 1000 rs negative balance. Please resolve my issue.

Jun 23, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

May 23, 2019

Updated by Kavikalai Please refund

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Address: 709 Panvelkar Homes phase 2, 421501

Team, i have recently opened axis asap account online. Yestrday i got a message stating '
Your a/c 506945 is debited by rs. 1000 on 21may19. Avbl bal: rs. 0. Info: account closure proceeds to dd acct. Call [protected] for dispute'

Axis is a reputed bank in india. Services are also good. For this incident i am totally disappointed. Need resolution in this
How it is possible. I want justice.

My mobil number is [protected]

Jun 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was not reachable. We wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Also, request you to visit the Branch to collect the DD. Sorry for the trouble.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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Address: Kolkata, West Bengal, 700041

I have priority salary account with Axis bank and this the first time I got the charges. I am using my account from last 8 yrs. When I called the customer care they asked me to get back to IRCTC because they have charge the same. How can anyone charge any amount or tips without my permission??
I have not received any communication from IRCTC.

TIPS/SCG/POS/IRCTC-I

Axis Bank customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana, 122001

My name is shubham singh. I opened a savings account in axis bank in 24 april 2019. Aand from 12 th may i couldn't do any online transaction as it shows me that my account is blocked or frozen. So i call to branch office but they tell me that my account is active. They suggested me talk to customer care l. I call them but they said there is no blocked on my account. So talked on twitter. But there is no solution come up. I send u some proofs....

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Address: Hyderabad, Hyderabad, Andhra Pradesh, 500016

I did transaction on Friday 17may 10.30 Ameerpet ATM near metro station Ameerpet ATM/SPAN 28913/5562 I swipe card transactions fails but deducted my 3000 RS I can't take and not out from ATM also still waiting three working days not money refunded my account please give my money back I send mail call no one responds to me I how many days I refundable my money no response any one machine is syruk no one other in yellareddyguda Ameerpet it's soo bad

Jun 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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P

pratibha chendake

from Bengaluru, Karnataka

May 21, 2019

Hi,

Since last 8 months 500 rs is being deducting saying consolidated charges(even though account balance is 0).
And now the balance has come to -1000.

Kindly refund the deducted money.
Kindly do the needful. If you need any further information please let me know.

Regards,
Pratibha

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A

Apoorva SweetAngel

from Mumbai, Maharashtra

May 21, 2019

Without my permission Rs 394 rupees were deducted from my savings account .
I wonder how, msg states
SCG VISA POST DT130529
Whts this I need it refunded asap !!!
Let me knw the process as soon as possible and get it refunded on priority .
Axis bank Mumbai .

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V

Viresh Gaddi

from Mumbai, Maharashtra

May 21, 2019

I have send the resume to axis bank delhi branch then he said you are got selected in cashier post then he said you want pay the money for getting joining letter then i have sent the total money rs 3540 to axis bank Hr then he didn't send the joining letter

refund transaction failed - Comment #3438556 - Image #0

refund transaction failed - Comment #3438556 - Image #1

refund transaction failed - Comment #3438556 - Image #2

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S

saiyad ashif

from Ahmedabad, Gujarat

May 21, 2019

Dear Sir

In my Axis Bank Account on Saturday 11 May my Axis Bank Account Debited by RS.282.3 And Other RS 50 For Consolidated Charges For my Saving Account.So how i Stop the Consolidated Charges or refund it

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D

Diwakarbharshiv

from Bengaluru, Karnataka

May 21, 2019

Axis bank is charging 500 to 1000 every month to me if I check statement it shows consolidated charges, according to my understanding consolidated charges must be charged once a financial year but these guys are looting me every month on name of consolidated charges

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Address: Naihati, North 24 Parganas, West Bengal, 743165

Dear sir/madam,
Myself shovan murmu is a asap account holder of your bank. My account no is [protected]. I have already submitted my kyc in naihati axis bank (Ifsc-utib0001031) also the bank staff confirmed me that my kyc is submitted.
Yesterday (11.05.19) i got a massage that ur account has been closed due to non submission of kyc.
Kindly resolve this matter & do the needful.
Waiting for your positive feedback.

Thanks & regards
Shovan murmu
Naihati

Jun 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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A

Aloke Rai

from Mumbai, Maharashtra

May 21, 2019

Hi I have a savings account in MG Road Gurgaon branch, yesterday RS. 300/- was deducted from my account as consolidated charges without any proper information.

Please help and get it refunded

Thanks
Aloke Rai
[protected]

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D

Dheerutalan

from Mumbai, Maharashtra

May 21, 2019

Hi, i have salay account in axis bank & when i checked my balance they have deducted 243.70 rs (13/04/2019) and 420 rs (11/05/2019 )from my account written as Consolidated DP Charges. my NSDL DP IN300484, Client ID. 25408127 and mobile number [protected]. Please help me to get my money back and close my demat account
Thanks
Dheerendra Singh

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S

shivendra neema

from Delhi, Delhi

May 21, 2019

The bank deducted 500 rs from my account with 90 rs gst as consolidate charges without any reason and as i dont issued any cheque book or physical debit card they are totally illigal and cheating on the name of zero balace account i have read all the details about charges . But they are not in my case please help

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I

Indirajith

from Chennai, Tamil Nadu

May 21, 2019

Dear Axis,

In my account Rs 91 was detected as Consolidated charges, I wan to know why if this is Zero Balance(Salary account). And Kindly revert the amount.

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A

Amit0903

from Mumbai, Maharashtra

May 21, 2019

I have opened the Axis ASAP account online. The account was working well for 6-7 months but after that account was closed without any intimation to me.
My registered mobile no. was [protected].

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Address: Mumbai, Gorakhpur, Uttar Pradesh, 273001

Dear sir /mam,
My subject bank account non active for last 18 months. I have tried to transfer the account from panipat g. T. Road branch to galaxy mall gorakhpur branch (At least seven times). But it was not transferred and i am not able to remit any amount into it.
I am unable to close this account, therefore i have withdrawn my all amount from it. But a axis bank is continue to debit monthly maintenance charges, even i am nit using the services since march 2019.
In this regard i have approached at axis bank galaxy mall, gorakhpur and submitted my aadhar card and photo.

In view of above it is requested that instruction may be given to bank to either close my subject account or transfer my account from panipat to gorakhpur and account be activated for all type of transactions.

Jun 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Axis Bank Customer Care's response Hi, we are working on your query with reference number 51791971 and will get back to you at the earliest. Request your patience in the interim.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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A

Aman Barnalian

from Shimla, Himachal Pradesh

May 21, 2019

Dear sir/mam

This bank is located at without apprroved map. As per bank as line no parking management by bank, and customer and market mamber are suffering from this problem.humble request to take action and do needful help .

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V

vishu211986

from Pune, Maharashtra

May 21, 2019

Hi Team,

I have submitted account closure form on date 30 April 2019 but till date and time no action taken by axis bank kothrud branch.

I have already paid due penalty 2154 rs now i have check my acccount again showing negative balance.

Account Number:-[protected]

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Address: mallanwala, 152021

Hi i am ankush arora my relatives have loan account in axis bank. They r not much educated and know to banking terms and condition. A guy named yogesh visited them on behalf of axis bank and asked them to repay the loan as soon as possible. They asked him to wait for some time the will pay it asap. After 3 to 4 visits he asked them to pay some amount which has to be payed to bank to give you some time they refused him and said we will give you in some days after a week he visted them and asked for minimum 30000 has to be deposit to get u some time after 4 months we told him that we want to settle our account when he came to us we asked him about that money he said leave that money that will be not counted in any records. When i came to know i talked to him he refused to pay and talked rudely.
Loan account details:[protected]

Jun 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Axis Bank Customer Care's response Hi, we request you to ask the account holder to approach us directly for further assistance.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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A

Amaranath Satapute

from Bengaluru, Karnataka

May 21, 2019

My name is Amaranath C S
Contact Number - [protected]
email id - satapute.[protected]@gmail.com
Seems like my ATM card is blocked. I am unable to make any transactions. Can you please help me with it

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P

Prativa chettri

from Mumbai, Maharashtra

May 21, 2019

I had 800 rupees and 240 got deducted as consolidated charge on my salary account what is it ..
42 got deducted as gst what are these???

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L

leesac2019

from Nashik, Maharashtra

May 21, 2019

From past 4 to 5 months total rs 2000 deducted from account under the name as consolidated charges.i..e. 500 every time.earlier i thought it was due to insufficient balance so we deposited 10000 rs still amt is getting deducted.

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V

Valencia Fernandes

from Chennai, Tamil Nadu

May 21, 2019

Money has been deducted from my a/c as consolidated charges..this is the second time there is deduction due to consolidated charges without any reason..

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Address: Axis Loan Center Chinchwad, Pune, Maharashtra

Hello team,
I have submitted my loan application with axis bank, i must say or mention such an horrible experience executive response is like hell. I am not going to apply for home loan in future. After submitting all documents for balance transfer it got rejected for email id is not entered correctly by axis staff. Time wastage and frustration was too much into that period.
Executive behavior is totally unprofessional (Not responding to call anytime). Its been more than one month application again rejected due to second nonsense reason cibil is not good for co applicant which i already informed. He confirmed about no processing fees and deducted processing fees for such stupid process. I have raise complaint on portal too no single response from your bank too.
No single call for updates every time i have to go and get updates into branch
Branch - chinchwad loan center
Loan center head - chandrakant jadhav
Executive - shivram jadhav
If you need any more details i can give you proof for communication with your executive.
Please take an appropriate action against such executive.

Jun 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 27, 2019

Updated by Sharadbhosale2009 Hello,

My contact details are as follows-
[protected]

Email Id-
[protected]@gmail.com

Jun 03, 2019

Updated by Sharadbhosale2009 Hello Team,

What are you waiting for?

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W

wTushar

from Delhi, Delhi

May 21, 2019

My Account is in -3550 Rs as of now and this month my emi of 5000 Rs was deducted from account. Still account shows as negative balance without any prior warning. This is hilarious!!

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Axis Bank Customer Care's response, May 27, 2019

Verified Support

Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

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Address: Pune, Maharashtra, 411041

Website: www.axisbank.com

Customer id :[protected]

20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch,

So after 10 days i visit in my home branch warje i asked their (May i help you desk) about my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he
Replying me that, my debit card is still not received by them,
After called customer care to know card status so they said me that, visit again in branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,..

My branch is far from my place that's why today on 20th may 2019, i
Called axis customer care agent name (Aroofh)
He has no sence how to attend call or speak with customer,

I just asked him about my debit card status? Is it in home branch or still in trans,

But that foolish axis agent literary shouted on me saying that, he cannot tell status, you track from bluedart courier number..

Bloody nonscence service my axis bank. And # staff...

Gavti nonscencence

Jun 25, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Axis Bank Customer Care's response Hi, we have checked that current no debit card issued to your account. We request you to confirm mode of card application for us to check. Sorry for the trouble. Regards, Team Axis Bank.

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Address: www.axisbank.com, 411041

20+ days before i applied for debit card, i got msg that if my courier will my delivered to communication address than it will go to my home branch,

So after 10 days i visit in my home branch warje i asked their (May i help you desk) about my debit card status, that person i don't know his name, he was just chit chatting with other co-workers, after 10/15 mint he
Replying me that, my debit card is still not received by them,
After called customer care to know card status so they said me that, visit again in branch or call customer care after 3 day's till my debit card will go at home branch or to know status of card,..

My branch is far from my place that's why today on 20th may 2019, i
Called axis customer care agent name (Aroofh)
He has no sence how to attend call or speak with customer,

I just asked him about my debit card status? Is it in home branch or still in trans,

But that foolish axis agent literary shouted on me saying that, he cannot tell status, you track from bluedart courier number..

Bloody nonscence service my axis bank. And # staff...

Gavti nonscencence

Jun 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

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