Axis Bank Complaints & Reviews

I haven't given any consent for one assist plan in Axis bank. But Rs 1899 was deducted from my account today. Axis bank Customer care says money might not be reimbursed once deducted. The plan was activated without any written confirmation. They are saying just the word "ok" to any of the sentences in call will be taken as acceptance to plan. I haven't used any "ok" to accept plan. But the statement that usage of "ok" while keeping the phone even is consireded as acceptance to one assist plan is really horrible. So, arent they meaning that we should not utter any word while we get a call from axis bank? I need to get the deducted money in name of one assist back. Kindly help me to resolve the same

I haven't given any consent for one assist plan in Axis bank. But Rs 1899 was deducted from my account today. Axis bank Customer care says money might not be reimbursed once deducted. The plan was not activated with any written confirmation. They are saying just the word "ok" to any of the sentences in call will be taken as acceptance to plan. I haven't used any ok to accept plan. But the statement that usage of "ok" while keeping the phone even is consireded as acceptance to one assist plan is really horrible. So, arent they meaning that we should not utter any word while we get a call from axis bank? I need to get the deducted money in name of one assist back. Kindly help me to resolve the same.

I was applied university examination online through net banking, the amount was debited to my account but the amount was not credited to the university account. Many times I will tried but the amount deduted to my account continuesly, but the amount not credited to university account how many days to take to return money to.my account, the amount is arguntly needed please reply

My refund amount ₹ 15880.00 was credited in my credit card. I suppose to receive the amount by Demand draft. I made so many calls to the customer care. Still I am not received any response reply. I am sending the confirmation mail from the flipkart
Please help me to get my money back
Thanks
As discussed, the refund of ₹ 15880 for your order ID OD[protected] was done on 28 Mar 19, It should have been credited to you by[protected].

Below are the details to confirm that the refund has been successful

Refund date and time:28 Mar 19, 05:27 PM
Bank transaction ID:[protected]
Authorisation code:075944
Payment mode:Axis Bank Credit Card Regards, Flipkart

This is to raise a formal concern about the credit loan provided to my father by axis bank.
I wanted to initiate a enquiry on what basis he had been provided 4.25 lakhs loan last year as he is already 68 years old leaving alone with no concrete income and with earring & partial eyesight disability. I have called many times to axis bank to enquire about the loan and been told that information can only be provided to authorised person.

Account holder name: s. G. Murugesan
Chennai branch

Dear team,

I have not mandated or initiated any sign verification charges but today my account has been debited with rs. 118/- which is wrong and not to my knowledge. Please look into this and initiate necessary action.

This seems to be fraud or some kind of excess money charged to my account and tht too without my knowledge. Expect your immediate service.

Regards
Rupashree

I have done a recharge for a mobile on 24.04.2019 for rs.220 the order has been cancelled the refund from amazon got a sms as refund successful to the card but it has not been credited to my ac the sms for below : your a/c 680255 is debited with rs 209.00 on[protected]:09:27 a/c bal is rs 4786.20 info: pur/amazon seller services/bangalore/amazon seller services/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
My contact no:[protected]

Hi axis bank,

This is regards to credit card of axis bank:[protected], their was settlement done on 14th feb 2012. However, the collector promised that he would provide the noc document. Therefore till date, i have not received.
Kindly suggest on this workaround and need the noc document as soon as possible.

My contact number:[protected]

I opened my asap axis bank account last year with full kyc procedure. I was frequently using all the banking services withh the same account. Recently they also deducted the consolidated charges for services.
After two day i got a message that axis bank have closed my account for some reason.
First of all they closed my account with any notice also they have not returend the remaining balance as they claimed in the message.
I believe axis bank is esteemed company working honestly and fulfulling its duties.
Kindly look into the matter and reopen my accoint if possible.

Sir/madam,

What kind of fraud it is!
First of all i have never requested for the ecpp assistance service,
Without my permission they have deducted 1699/- from my credit card account after that i have called to cpp customer care for cancellation they said cannot be refund the amount and the cpp assistance wil be get deactivate shortly.
Kindly cancel the policy and refund the amount ecpp assistance membership number : ia1627814

Hi,

This is justin jacob bearing account number: [protected] in axis bank. I have a salary account in axis bank

I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me.
I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but noting is linked with my sb account.

I have emailed the team at dp. [protected]@axisbank.com regarding this issue and got no reply from them.

Hi sir/madam
I am beant singh, i created an account in axis asap account via online on 23/04/2019. All process are completed and account number and customer id created successfully.

But, now one message i recieved by bank side;that is rs.1000 debited on 24/04/2019 as account closure proceeds to dd acct. And i confused because account created only one day before. Then why they are charging 1000rs for account closure. Please give solution on this problem..
My number is [protected]

My mother's account balance is showing rs.-4000/-, she left her job before 2 year back and her company had opened a salary account and not stated any thing that she need to maintain minimum balance on that time.
As per rbi rules no any bank can take charges from customer of minimum balance requirements. Pl close my account as soon as possible.

My mother will not pay anything to you and i m very upset that u are changing money from her lpg gas subsidy amount.

Regards,
Binay manna

I have already paid my insurance on last month end 29th of march but from axis bank again debited (20059.47 rupees) insurance amount from my account can you please check and revert this transaction.

Policy details:
—
Max insurance policy number:[protected]
Date & time: 3/29/2019 7:27:34 pm
Name: mrs. Ananda priya m
Reference number/transaction id: quti[protected]

Bank account no :[protected]

Transaction details from my account :
—
Date:[protected]
Description : inb/[protected]/maxlifeinsurance/na (Through on-line i have paid this transaction)
Date:[protected]
Description : nach-dr - maxlife (Through ecs debited money in to my account

My saving account has been frozen by axis bank without giving intimation.
After calling customer care for the same and could not got proper reason to freeze account. I have been told that it is been frozen because it is converted to normal account from salary account and need to re kyc at home branch only for it to unfreeze even though
Nothing is changed as earlier (Address etc.).
However i have been told 3 years back when i called customer care informing that i am changing my company and this account wont be my salary account further, it is been mentioned that my account would be automatically converted to normal saving account and i just need to maintain 10k min balance. Hence from that i have been maintaining the balance.

My request to axis bank is that they should inform in advance to customer for such account freezing activity, so that any important
Transaction should not get halted because of the same.

Also request to allow me to submit kyc docs to any branch, if it really required, or should accept e aadhar/scanned copy though email for such cases and unfreeze my account asap.

My account details are as
Jayesh patil
[protected]

Sir mera axis bank mein account hai
Mene oct 2018 ko account close karne ke liye request kiya tha
Lekin 2 month tak bank ki tarafse kisi bhi prakar ki koi karwahi nahi hui
Bank manager ko bataya unhone kaha fir se request kar do account close karne ki mein karwa dunga aap tension mat lo
5 mahine ho gaye lekin account close nahi hua
Mein har 2, 4 din bad bank manager se puchta rahta hoon... Lekin bank manager ki taraf se or bank ki taraf se kisi bhi prakar ki koi karwahi nahi ho rahi hai...
Or har month bank ki tarase 1000 rupay fine lagate rahte hain...
Jab mene account close ke liye request kiya tha tab zero balance tha abhi mins 6157 rupay ho gaye hain...
Bank ki galti ki wajah se mein payment kyon karoon...
Sir request hai account close karne mein help karein...
Thanks

My account is credit frozen, even when it has a sufficient balance, They gave the reason is moving Salary to Savings account.
However, my salary account was converted to savings account 6 years back and suddenly now they are moving it to savings account without any prior notice.
But why is it necessary to freeze the credit in this case and then charge for insufficient amount (less than 10, 000)?

Moreover, I went to my nearest AXIS branch (Nandi durga Road UTIB0003079 ), they refused to take the KYC documents to unfreeze the account and when asked for closing the account they refused and said for that you have to first unfreeze the account and provide all the documents to main branch.
No help from the phone customer care. HOPELESS SERVICE
On top of everything, they are deducting money because of the low balance i.e. Rs 10, 000.
WORST BANKing experience

Im currently holding salray account with axies bank. Previously i was holding nre, nro and a demat account. Since i moved to india i closed all account and converted one nro to salary account.

But in recent days i being charged in the name of demat acct which i have closed 2 months back

I have already sent email to dp. [protected]@axisbank.com but no response i'm waiting for 3 days.

My customer id :[protected] please close demat account immediately

I had an salary account. After some period of time my salary account changed to saving account because i left the job but bank didn't notified me.
Today is 22/4/2019, 1 month ago axis bank imposed consolidated charges without informing me through any email and sms although rbi has given notification about to inform the customer 1 month before charging the consolidated charges.
Now my account balance is -641 although rbi has said not to impose charges when balance touches to 0.
Because of careless staff i am still in trouble
Branch name - defence colony, new delhi

I am the customer of axis bank and using credit card ending with 3685 my total bill of credit card is 41000 in which today 23rd april 2019 i will make the payment of 12689rs which will make less the bill of 26000rs what i want is that whether if its possible then convert the remaining balance into emi for 12 months so that i could start the use of card or else want to maken the settlement of card bill as more and more i could pay upto 20 percent of remaining balance which is possible for me as i am facing very bad financial condition so its request to make this possible by today only it will be a pleasure by your team.

Thanking you