Axis Bank Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500081

I have been charged an amount of 1411.73 from my axis bank and the message says - brn-pymt-card-[protected].
I have not made this transaction and my card is with me.
How was this transaction authorized?
I suspect this is a fraudulent transaction and i expect a refund against this transaction.
I have seen other complaints along the same line and i hope this will resolved asap.

May 17, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2OX1KIe.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: chandigarh, Chandigarh, Chandigarh, 160003

I am quite displeased with an unknown deduction of amount
885 from my axis bank salary account. Last year also amount of 885 was deducted and not reverted back with so many requests. Firstly i never opened a demat account, secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transaction and i won't let it happen. I never opened a demat account. Please revert back the deduction money. I love to use axis services but these deductions is totally disappointing. I mean it. So many hidden charges. Is this why people save their little money and trust banks? I just can't understand.

May 16, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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K

karan panday

from Mumbai, Maharashtra

Apr 15, 2019

My account number [protected].consolited charges 1000 saving a/c charges is high

deduction from salary account as consolidated dp charges - Comment #3405509 - Image #0

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Axis Bank Customer Care's response, Apr 15, 2019

Verified Support

Hi, please do not share your account details or personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Axis Bank Customer Care's response, Apr 15, 2019

Verified Support

Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS. Regards, Team Axis Bank

K

karan panday

from Mumbai, Maharashtra

Apr 15, 2019

My acunt number [protected] muskan cycle my ACCOUNT balanc no mainten charges is over cutting.my many I am camplan bank but not respons.this request 1year pleas solve my camplant
Bank employees asked sir close acount re open new account not solve your account problems sir this is right my ACCOUNT. 5000.open.ConSolited charg.4100

deduction from salary account as consolidated dp charges - Comment #3405523 - Image #0

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M

Makwana AKASH

from Ahmedabad, Gujarat

Apr 15, 2019

I m Akash makwana,
sir,
i am submit OTP number but not working, see note invilde OTP, me many time try true, but not sucess, plz sir help me

deduction from salary account as consolidated dp charges - Comment #3405826 - Image #0

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Makwana AKASH's reply, Apr 12, 2019

see sir

Axis Bank Customer Care's response, Apr 16, 2019

Verified Support

Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

R

Rohit Survase

from Mumbai, Maharashtra

Apr 15, 2019

I am not able to register for net banking in axis bank with the details available in the aaccount kit and getting following error message.

"invalid user credentials"

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Axis Bank Customer Care's response, Apr 16, 2019

Verified Support

Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM/Inbox your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise. Regards, Team Axis Bank

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Address: Shanthi Puram, Shivakesava Apatyments, 533101

Dear sir,

I am krishna pradeep chikkala, have a salary account in rajahmundry tilak road branch, yesterday i got message of deducting 885 regarding consolidated charges, dp, i didn't add any share market or anything, it's just meant for salaray saving purpose, why these happens, as soon as i need to get the charges back otherwise i will close my account... Expecting reply from you.

Tq
Pradeep

Axis Bank customer support has been notified about the posted complaint.

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R

Ramesh Vegada

from Surat, Gujarat

Apr 16, 2019

I requested to my credit card Replaysment 30/03/2019 but till date no Recive and no any information provided bank side

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Ramesh Vegada's reply, Apr 10, 2019

My contact number Mo 9099530002

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Address: Kolkata, West Bengal, 700094

The RRn number is[protected]. Swiggy inititated the refund but I haven't received it yet. I had applied for the refund on 26th of March on swiggy due to the restaurant declaring that the order will take extra 1.5 hours or so. I called up the swiggy customer care executive and he recommended me to cancel the order on the promise that the amount will be refunded. It's been three weeks since the refund inititation and I haven't received it yet. Swiggy sent me the reference number but I guess it's the bank that has not refunded me the amount.

May 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, we request you to raise a dispute for the referred by visiting the below link: https://bit.ly/2us5Gcb. Regards, Team Axis Bank

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P

Paras Pathela

from Jalandhar, Punjab

Apr 15, 2019

Hi, i have saving account in axis bank & when i checked my balance they have deducted 613 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

refund not created after the company initiated it. - Comment #3405614 - Image #0

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Axis Bank Customer Care's response, Apr 16, 2019

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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Dear axis bank,

I am sunil punjabi previous emp — as163505, account number [protected].
Deducted dp charges of rs-371, and my demat a/c is already closed 1 year before, what the useless team in dp operations, you already closed my a/c then why you are deducting my money in my saving a/c, i want all money to be refund with in 5 days, i[censored] not refund me i will sure i will make a case on you every time your team deducting money, team already know my demat/trading a/c already closed i will attaching a file see the amount deduction and revert me back as soon as possible, otherwise i will go police station and make a case on you for misusing my money and deducting my money without any permission, this is the final warning to you axis bank and dp operation team, as soon as possible give me money back.
Name-sunil punjabi

May 17, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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A

Akella Kishore

from Nashik, Maharashtra

Apr 15, 2019

Have an account in Axis bank suddenly 4, 311.23 rupees deducted from my Account as consolidated charges for A/c and additional GST 776 rupees also

deducting dp charges already demat closed last 1 year before - Comment #3405620 - Image #0

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Address: Samba tarore, 181133

Yesterday i got msg from axix bank that they had deducted rs 825 as consolidation charges..
Wot kind of chqrges u people qre putting on saving qccounts customer...wot special services u r providing us..i dnt knw..innocents..
Every yeqr u guys deduct money on consolidation charges..its ok..but give us detail qtleast..for which thing u r deducting high amounts...its our money and we hv full ryt to knw qbt it...and snd a msg before deducting consolidation charges...

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May 17, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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T

Tejas Loke

from Nashik, Maharashtra

Apr 15, 2019

I am a axis bank user my account is deducted by rupees 764+gst on 13th april as consolidated charges i cant offord this much charges i have been using this as zero balance student as i am a student and not having any strong or permenant sources of income i want al least half of amount to be refunded from these consplidated charges

wrong consolidation charges - Comment #3405591 - Image #0

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Axis Bank Customer Care's response, Apr 15, 2019

Verified Support

Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

S

Sairam Dhulipalla

from Khammam, Telangana

Apr 15, 2019

This is sairam dhulipudi my brother having axis asap account no:[protected] bank will debit the consolidation charges+gst of amount 2115+387=2402 rupees on 13/04/2019.so please verify and retrieve balence

wrong consolidation charges - Comment #3405631 - Image #0

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Axis Bank Customer Care's response, Apr 15, 2019

Verified Support

Hi, please do not share your account details or personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Axis Bank Customer Care's response, Apr 15, 2019

Verified Support

Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS. Regards, Team Axis Bank

V

Vaishali dobariya

from Jamnagar, Gujarat

Apr 15, 2019

I have an salry account. Now it is 1st March 2019 suddenly 310 rupees deducted from my Acount as consolidated charges for A/c

wrong consolidation charges - Comment #3405632 - Image #0

Reply

Axis Bank Customer Care's response, Apr 15, 2019

Verified Support

Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Ahmedabad, Gujarat

Hi

I have axis bank salary account since feb19. They have started the consolidated account charges of rs. 15+ gst from this month. It was not charged before now
I came to know that this are for sms alerts charges. Though i have account since feb 2019. They haven't lavied any charges and suddenly they have started it.

They do not inform about the same in advance that it will get deducted from your account. This seems wrong practice not happy with same.

Please waive the same.

Sahdev
[protected]

May 18, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, please do not share your account details or personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS. Regards, Team Axis Bank.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

As i raised a dispute for one of the transactions done by me via credit card. So even after getting a resolution from merchant’s end and refund for that amount axis bank freezed that refunded amount of rs 4099 stating it’s a temporary credit being provided to you by bank but it’s been more then 2 months now that amount is not released and is not reflecting in my available credit limit even i have talked to there support several times but every time they just create a new complaint id for this issue and resolution is provided all i ve got is multiple request and complaint id’s i would say it’s the worst customer support out there...
Naman jaiswal
[protected]@gmail.com

May 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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I have a saving account in axis bank. I opened it near about 3 years ago. From last two months i could not maintained the balance due to some reasons. On[protected] they charged consolidated chages and on[protected] there is negative balance in my account. They did not warned me about any charge. I think its totally againt us. Is it right what did by bank.

May 23, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Ramgita complex, Amravati, Maharashtra, 444905

I would like to inform you that i am not satisfied with your services also morshi branch, branch code is 2665 and morshi pin code is 444905 misguided to customers false commitment cheated by your bank staff too much fedup by your morshi branch plz take action immediately life time free deemat a/c at opened the account told by your branch employees but debited the amount rs-885/ on dated 13/04/19 why? And branch staff not supported third class service plz take action immediately also confirm me immediately this is my mail i'd [protected]@gmail.com

May 16, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Apr 14, 2019

Updated by Sagar Bhojane I would like to inform you that I am not satisfied with your services also Morshi branch, branch code is 2665 misguided to customers false commitment cheated by your bank staff too much fedup by your Branch Morshi code is 2665 plz take action immediately Life time free Deemat a/c at opened the account told by your branch employees but debited the amount rs-885/ on dt-13/04/19 why? And bank staff not supported Third class service plz take action immediately also confirm me immediately, this is my mail I'd [protected]@gmail.com as early as possible

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Axis Bank Darya Ganj New Delhi, New Delhi, Delhi, 110006

I have an saving account in axis bank delhi without any fault bank charge consolidate charges and deduct amount from my account and from my brother's account too if they charge like this then we are sorry to say but we have to close this account soon because without any kind of information bank charge amount they work like thiefs we dont want to continue

May 17, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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99500 strucked in axis bank cdm machine no ocprh89505 in my ac no [protected] with name m s kumar babu first time inserted 99...500 notes 2nd step selected add money n inserted 100 more 500 denominations.. Door closed and received receipt of transaction unsuccessful and cdm machine door does not opened no security guard was available there... Went to bank bt it was second saturday holiday kindly look into the issue and refund the money back to my account no [protected] with name m s kumar babu as soon as possible.. Cdm machine no ocprh89505

May 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We request you to visit the following link to raise a dispute for the referred transaction: https://bit.ly/2FzXm2c. Regards, Team Axis Bank.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, please do not share your account details or personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Ranchi Jharkhand, Ranchi, Jharkhand, 834002

My name is nutan. Location ranchi jharkhand last year rs.500 and approx rs275 deducted from my account & this year rs.889 deducted today as consolidate dp charges.
As axis bank says they charges for demat account holders. But i am not running any demate account.
Without any prior information how they are deducting so much money of innocent people.
Lots of people don't know about the consolidate dp charges.
Thing is that i don't have any demate account and axis bank deducting amount in name of consolidate dp charges?
Completely doing froudent with customers of axis bank.
Pls contact me and return my money as soon as possible or definitely i will complain about it to rbi. This is not ok and should not be done.

May 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - http://bit.ly/2MHnWsq.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Thane, Maharashtra, 401305

To whomsoever it may concern,
I am quite displeased with an unknown deduction of amount
885 from my axis bank saving account. Secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transact and i won't let it happen. Please revert back the deduction money. Axis bank is totally disappointing. I mean it. So many hidden charges. Is this why people save their little money and trust banks? I just can't understand.

May 18, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Apr 13, 2019

Updated by Ankita Malekar I just want to close the demat account of axis bank, but bank is not confirming even after sending closure request mail to dp.[protected]@axisbank.com

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Khordha, Odisha, 751024

To whomsoever it may concern,
I am quite displeased with an unknown deduction of amount
885 from my axis bank saving account. Last year also amount of 663 was deducted and not reverted back with so many requests. Firstly i never opened a demat account, secondly without my information this transaction should not have happened. If i call axis bank they don't have any solution to this. It is a false transact and i won't let it happen. I never opened a demat account. Please revert back the deduction money. Axis bank is totally disappointing. I mean it. So many hidden charges. Is this why people save their little money and trust banks? I just can't understand.

Hope to get your reply asap.
Thanks.

+1 photos

May 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Axis Bank Customer Care's response Hi, sorry for any inconvenience. Here is a link that will help address your concern - https://bit.ly/2o02YoS.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Apr 27, 2019

Updated by ManpreetB Hi,
The above link https://bit.ly/2o02YoS provided wont help anything.It just lists the details of various charges.
Your reply wasnt a bit helpful. :(

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N

Nawaz Beig

Feb 22, 2021

Hi

I requested for a debit card and that time advisor gave me the details of card charges, however, no one informed me about the annual charges they will deduct. Now they have charged me 885 rupees and when I'm asking about the call record proof they are not giving me that and replying like a bot.

Please help what should I do.

Regards

Nawaz Baig

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 265

abrupt transaction from bank account

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deduction from salary account as consolidated dp charges

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without knowledge consolidated dp charges deducted

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refund not created after the company initiated it.

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deducting dp charges already demat closed last 1 year before

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wrong consolidation charges

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consolidated account charges in salary account

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not releasing temporary credit

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negative balance and consolidated charges

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my account dedication of charges

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consolidate charges bank loot us

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99500 retained by cdm no ocprh89505 and not credited in my account no 918020029015078 with name m s kumar babu

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amount deduction as consolidated charges

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account transactions

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unnecessary amount debited as consolidation charges

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consolidation charges in axis asap account

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consolidated charges deducted wrongly

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rs.889 deducted today as consolidate dp charges. but i have not running any demat account. return my money or i will complain to rbi.

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complaint about consolidated dp charges of rs.885

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unnecessary consolidated dp charges deduction of rs 885

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