[Resolved]  Axis Bank — OTP not generated

Address:Mumbai City, Maharashtra, 400053
Website:axis bank

I have changed my mobile number. It is got updated in bank records. I am not receiving the OTP on my new mobile number . This has been pending from last 6 months. It is very disappointing as this has been pending from last 6 months. I have tried all the possible options with no luck. Please help on the priority. I am getting all the messages on my mobile other OTP...
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Aug 8, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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I wasted 2 hours in axis bank. I went there just to withdraw a small amount. I waited 2 hours in que. When my turn come, they said our withdrawal system in not working. They should tell it first. I wasted 2 hours in bank. I am closing all my accounts in your bank.
Hi Abraham,

Please share the reference number which you may have received from the last communication channel approached for us to look into it on priority.

Regards,
Axis Bank
Hi Shreyanshu,

We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management. Please share your contact details and branch details for us to look into it on priority.

Regards,
Axis Bank

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