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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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V
virendra gholap
from Bhopal, Madhya Pradesh
Apr 2, 2016
Resolved
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Resolved

Address: Bhopal, Madhya Pradesh, 462001

My name virendra gholap
My no [protected]
i sold a helth policy before 30 35 day
But policy not deliverd in my address
My account in axis bank kohefiza branch at lalghti bhopal..
Aug 7, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Hi Virendra,

Please mail us your concerns at customer.[protected]@axisbank.com from your registered email ID along with account details for us to assist you.

Regards,
Axis Bank
Veryyy poooor. And verryy bad service
Verrryyyyyyy poooooor burst. Srrvice
Ghatiya service
Hi Virendra,

In case you have written to us, please share the reference number you may have received for us to look into it on priority.

Regards,
Axis Bank
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    L
    Lucky verma 942
    Mar 31, 2016
    Resolved
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    Resolved

    Address: Kaithal, Haryana

    Sir, my benetton bag evoucher code is

    Fb[protected] please send my

    Bag following address lucky verma s/o darahan lal .

    Village-kharkan

    Tehsil-guhla cheeka

    District-kaithal

    Mobile no.-[protected]

    So please help me to redeem my bag as soon as possible

    I also gollowed all procedure

    Notify me wenn my complain is recieved


    Thank you
    Aug 7, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Hi Lucky,

    Please call us on our toll-free numbers:[protected]/[protected] for an update on your service request number: 20904930 raised towards Benetton Bag offer. In case of any further assistance, please write to us at customer.[protected]@axisbank.com.

    Regards,
    Axis Bank
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      S
      Seema.j
      from Delhi, Delhi
      Mar 31, 2016
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      Address: New Delhi, Delhi, 110085

      Hi
      I am an axis bank customer past 4 years.Past 3 months i am not able to make payment for my Axis Bank cr.card due to medical reasons.But on 31st march 2016 Morning i have received a letter informing to pay the full outstanding amount 76, 000/- in full with in the 7 days of receiving the letter or they will deduct the full amount from my savings account.Then i check my account & till then i am in a big state of shock as they had deducted my full salary from my account.My husband is a cancer patient & all the medical as well as my house expenses is paid by my salary.How can axis bank deduct my full salary with out notifying me.I have a personal loan 4 K with Axis Bank.I want my total amount 24, 203/- has to be reverse in my savings account or else i have to close my account & i'll fight with axis bank for the remaining amount 50, 000/- for card & 3, 50, 000/- for personal loan in court till the end of my life.

      Incident Date.31/03/2016

      Card No.[protected]
      Account No.[protected]
      Axis Bank customer support has been notified about the posted complaint.
      Hi Seema,

      A mail communication has been sent to your registered email ID via interaction ID:[protected] on March 31, 2016. Please write to us from your registered email ID at [protected]@axisbank.com for further assistance in this regard.

      Regards,
      Axis Bank
      I had a word with Axis Bank phone Banking & shocking they don't even know about anything.There is no one who can assist me regarding my issue.I think i should have wait for the Axis personal loan recovery people to come then might they will talk.
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        S
        singhvineet866
        Mar 31, 2016
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        Address: New Delhi, Delhi, 110008

        We have our corporate Account in Axis Bank, Karol bagh Branch, There is a person Mr Rupesh Kumar (Ast. Sales manager ) who is Taking care of my Account, these person never pick my call & never response on email also, this person dont know what are document required if any body want to change comp address . if you ask any query regarding about bank he will always give bull answer, we have fed up with these bank & their staff so final we decided to close our bank account
        Hi Vineet,

        Please share the details of the branch along with your contact number for us to assist you at the earliest.

        Regards,
        Axis Bank
        My Contact no [protected], we have an account in Axis Bank Karol Bagh Branch
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          T
          tejas.nayak1988
          from Mumbai, Maharashtra
          Mar 31, 2016
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          Address: Ahmedabad, Gujarat, 91
          Website: axisbank.com

          What the and which type of ser‎vice u provide.. Axis bank is doing chutiya panti and making full the customer. 
          No one is ready to solve the problem.
          I am strongly disapoint from axis bank. From on wards i will not do any transaction. And also i will withdraw all my account. 

          What the hell this bank... Very very very thierd class services.

          Madarchodo galti aapki bank walo ki or saja muje.. Bhenchod salo..
          Axis Bank customer support has been notified about the posted complaint.
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            M
            Manojkumar jain
            Mar 30, 2016
            Resolved
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            Resolved

            Address: Surat, Gujarat, 395006

            I am having LIC Axis Credit Card ([protected]).
            I paid my Last Dues amount for the period[protected] to[protected] of Rs.6976.99 on Date[protected] by NEFT from my ICICI Saving Bank Account and due Date of this credit card was[protected], but i paid all due amount before due date.. but on[protected] it shown as transaction successful but after 6 Days it shown as transaction failure and amount Rs.6976.99 auto credited in my ICICI Saving Bank Account.. than i contact to ICICI Bank Customer Care for this transaction failure they repled me that it was a problem in VISA Network Payment Gateway.. so that transaction was failed...
            I want to say that i already paid my balance dues before due date on[protected] and transaction was successful but after 6 Days it shown as failure ... than i repaid same amount on Date 19.03.2016 via Internet Banking from my ICICI Saving Bank Account, but i saw that you lived Late payment Fees and Interest Charges in my Credit Card Account.. but i want to say that i always paid total due amount before due that.. and there are not my mistake why i bear unnecessary charges. so i requesting you to remove Late payment fees of Rs.600/- and Interest Charges of Rs.937.04/-and Service Tax of Rs.222.87/- Total Amount Debited in my Credit Card Account is Rs.1759.91/-

            so once again i requesting you to please remove all Charges from my LIC Axis Credit Card Account.
            Please give me a favour...
            for proof i also encl. Neft receipt of payment done and Mini Statement of ICICI Saving Bank Account
            Mar 31, 2016
            Complaint marked as Resolved 
            Acknowledgement Mail - 12232679
            Axis Bank customer support has been notified about the posted complaint.
            Hi Manojkumar,

            Please share the reference number which you may have received from the last communication channel approached for us to look into it on priority.

            Regards,
            Axis Bank
            I am Having only thread ID .. ThreadID is 12205648..

            Please solve my query.. i want refund of All Charges which are unnecessary...
            Hi Manojkumar,

            We have responded to your concern via service request number:[protected] on your registered email ID. Please reply on mail for any further assistance.

            Regards,
            Axis Bank
            yet not resolve ... please give me refund o[censored]nnecessary charges ...
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              S
              sudhirvvsingh
              from Jaipur, Rajasthan
              Mar 29, 2016
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              Address: Faridabad, Haryana, 121001

              Dear Sir,
              I received a call on 29/03/2016 on 8:29 AM from mobile no. [protected], and said this is a information call from axis bank that your ATM has been blocked if you want to restart it you have to tell more information for verification purpose like account no, Old ATM password, Customer ID etc. If you are unable to give these all information then your account will be debited by Rs. 25, 000/-today.
              Sir Please take a legally action against owner of this no to protect your customer against fraud.


              Regards:
              Sudhir Singh
              [protected]
              Axis Bank customer support has been notified about the posted complaint.
              Hi Sudhir,

              Thanks for bringing this to our notice. Axis Bank will never call to ask for your Debit/Credit card, CVV or PIN number. If you receive such calls, please do not share any information. However, please share the call details at [protected]@axisbank.com from your registered email ID for us to look into it.

              Regards,
              Axis Bank
              Hello,
              Just received a Fraud call from[protected], saying adhar card has not been linked and your Debit Card has been blocked to unblock it Please give your card number

              Its Fake please be carefull
              Just got a call from axis bank([protected]) kodambakkam branch, named as dhanya, asking to accept the credit card which is life time validity and there I got a OTP from axis bank for credit card acceptance.. ANd they asked for OTP which I received in my registered Mobile no. Unknowingly I said the OTP, which I received and they asked for my mother name and said that too.. and they ended up with saying that I ll receive it within 2dys and requested to accept it.. having doubt that it might be a fake call.. please clarify it.
              Axis Bank Customer Care's response, Feb 19, 2019
              Verified Support
              Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
              Regards, Team Axis Bank
              Nafeela's reply, Feb 19, 2019
              Hi
              My registered mobile no. Is 8220734288..
              Regards,
              Nafeela
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                R
                Raj8998
                from Tiruvannamalai, Tamil Nadu
                Mar 29, 2016
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600048
                Website: Axis

                I have received one time password to my mobile number before 10 mins, but customer care ppl didn't take this issue seriously which am saying. Giving some false information, am not illatrate and I know the difference between what kind of message that I received. My money has going to be with drawn... No support from them. Please be safe with ur money. Worst bank
                Aug 7, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi Raj,

                Please mail us your concerns at customer.[protected]@axisbank.com along with the details of the SMS received. In case you've already approached any of our communication channel, you can share the complaint reference number you may have received for us to look into it on priority.

                Regards,
                Axis Bank
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                  D
                  Deepti_123
                  Mar 28, 2016
                  Resolved
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                  Resolved

                  Address: Sonipat, Haryana, 131001

                  Hi,
                  I have made a transaction from Axis mobile banking to recharge my BSNL number on 25th-March, showing successful transaction and amount is deducted from my account but recharge of phone is not happened. I called customer care but they are not responding me with correct reason of this fault .Means we can't rely on you for any transaction and stop using your application and de-Active my account.
                  This is really disgusting .
                  Mar 31, 2016
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi Deepti,

                  Please share the complaint/reference number which you may have received from the last channel approached for us to look into it on priority.

                  Regards,
                  Axis Bank
                  Hi,

                  Complaint Number is '1255252 ' and transaction which happend was 'CVK2BD9R2192'.
                  Thanks for your support, reverting unsuccessful transaction and credit my money back into my account ON 28/March/2016.

                  Regards,
                  Deepti
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                    D
                    Dharmik Thakker
                    Mar 28, 2016
                    Resolved
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                    Resolved

                    Address: 380015
                    Website: www.axisbank.com/personal/cards/credit-cards/credit-cards.aspx

                    Hello, I am using this credit card from more than 6 months now. Recently I have made a payment o[censored]S$200 to website and it got declined. I tried it 3 times consecutively and all 3 times it got declined but at the same time it got debited from my credit card account. I have tried calling customer care numbers few times every time I am getting an answer that it will be credited within 2-3 working days and its been 10 days now. When can I expect to get it credited back?
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    My mobile number is [protected]
                    Hi Dharmik,

                    Please share the complaint/reference number which you may have received from the last communication channel approached for us to look into it.

                    Regards,
                    Axis Bank
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                      M
                      Minakshee
                      from Mumbai, Maharashtra
                      Mar 28, 2016
                      Resolved
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                      Resolved

                      Address: 400097

                      Dear Madam/Sir, This Is To Bring To Your Bank Mini Statement That Axis Bank Has Deducted Rs.572.5 (19/03/2016) From My Salary Saving Bank Account (A/C No:[protected]) Without Any Informing Me And The Reason Given By Them Is Consolidated Charges. Mine Is A Company Salary Account And Thus Sholud Be Free From All Charges.

                      Request You To Take Action And Reverse The Amount And Credit My Account.

                      Please Do The Needful Asap.

                      Regards,
                      Minakshee shet.
                      [protected]
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi Minakshee,

                      We are looking into the concerns you have highlighted and will get in touch with you soon.

                      Regards,
                      Axis Bank
                      Hi Minakshee,

                      We understand that our official from Dinoshi branch has contacted you and addressed your concerns pertaining to charges levied to your account. In case of any further clarification, please visit Dindoshi branch. Thanks for writing in!

                      Regards,
                      Axis Bank
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                        itspbm
                        from Lucknow, Uttar Pradesh
                        Mar 27, 2016
                        Resolved
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                        Resolved

                        Deduction of my account without a legitimate reason

                        Address: 225001
                        Website: www.axisbank.com

                        Dear Sir/ma'am,
                        My 15 digit A/C No. [protected].
                        My last transaction was on 19/03/2014.
                        According to terms and conditions service charge and fee 2011 which
                        was given on leaflet that Average Quarterly Average Balance
                        Requirement for
                        1. Metro and urban centres- Rs 5000
                        2. Semi urban centres- Rs 2500
                        3. Rural centres Rs 1000
                        According to best of my knowledge that my bank (which...
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                        C
                        cheetoopeetoo
                        from Delhi, Delhi
                        Mar 26, 2016
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110048
                        Website: axis bank grievance cell

                        I have an account with your greaterkailash -2 branch new delhi for a number of years since i moved to dubai i wanted it changed to NRE acc.Two months ago i gave in all the documents needed to Mr. Gaurav Aggarwal who is handling my account request.My mother who is living next door was following it up but to no avail, she is a senior citizen and handicapped made an effort to personally meet Gaurav Aggarwal she was handed a xerox copy of account closed from mumbai.After that 2 weeks passed but there was no answer from Aggarwal.She called the manager and after many promises there has been not even an acknowledgement call leave alone any action.She is harrased and at a loose end as to who to contact next. I cannot keep vivsiting the branch from such a long distance .I expect some action from your esteemed bank at the earliest to solve this problem as i am unable to do any banking which is causing great harrasement.I am giving all details as below //29th january 2016 submitted documents 25th feburary previous account closed Not got any funds which were in account when closed ACCOUNT NO.[protected] in the name of KARAMJIT SINGH S-159 GREATER KAILASH--2 NEW DELHI 110048 Hoping for some early action.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi,

                        Thanks for sharing the details. We'll get back to you shortly.

                        Regards,
                        Axis Bank
                        Hi,

                        Our official from Greater Kailash branch tried contacting you on your mobile number, however, your number was not reachable. As confirmed, our branch official has contacted your mother and informed that since few documents were not self-attested, the account opening form was not processed. Please visit Greater Kailash branch for further assistance in this regard. We regret the inconvenience caused. Thanks for writing in!

                        Regards,
                        Axis Bank
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                          S
                          shriniwas raju
                          Mar 25, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400081

                          I mr. Shriniwas krishna raju ([protected]).I have applied for an add on credit card on my father's name..But wrongly embossed on my grandfather's name.
                          Card no. Ends with 1972...And also cannot activate due to wrong information updated in ur system...
                          Came to know after confirming with ur call center representatives.After complaining online.
                          I met to your credit card representative miss.Savita in mulund (West )branch who have provided me with add-on credit card. To whom iv informed regarding incident happened.
                          And i have also provided all the necessary document to miss savita axis bank mulund (West).
                          I'm trying to approach to your credit card representative since 4 weeks but no response shown or information provided regarding my add on credit card. And every time i had to approach to miss savita. And every time she says i'll call you back regarding the same..But no response.
                          This is very much annoying and im disappointed with service rendered.
                          Kindly look into the matter and hope for positive response soon as possible.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi Shriniwas,

                          Please share your contact number for us to connect with you regarding the concerns you have highlighted.

                          Regards,
                          Axis Bank
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                            P
                            pushpendrasingh4489
                            from Chennai, Tamil Nadu
                            Mar 24, 2016
                            Resolved
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                            Resolved

                            Address: 452001

                            Sir,
                            kind to inform you that my salary account in axis bank branch y n road indore from last two years . axis bank offering me a personal loan of amt 2 laks from last six moths. many times i receive calls, e-mails and massages . ones day i receive one call from your bank and he guys convince to me for loan . so i was booked a loan of rupees 100000 he told me your emi is 4954*24 and you receive a amount after deduction is 98283 . deduction is only p.f. is 1500 and service tax is 217 . no any other charge and interest rate is 17% reducing. I receive a sms after documentation that was is it "Thank you for choosing Axis Bank.Your loan vide application id 4439190 is sanctioned for Rs.110000 at interest rate of 17%, EMI of Rs.3174 for 48 months". I call immediately to executive, he say my work is documentation only amount and duration will decide by head office . He say you receive after deduction amount is 107362. I agree but today's 106732 amount credited in my account. so me called to bank exe so he told me your company is not listed so ROI is 20% and deduction will be increased now my EMI is 3347×48 . So why me pay 9000 extra . Who will responsible for this. I want to cansalle my loan. Which amount be created in my account you can reverse it . I no need. If my company is not listed so why you offering me . This is your fault so you will response this is my bad experience in axis bank. You are not follow your commitment . cheet and make fool to customers I am not happy. ..

                            Please reply me by Email or phone [protected], [protected]
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi Pushpendra,

                            Thanks for sharing the details, we are looking into your concerns and will get back to you shortly.

                            Regards,
                            Axis Bank
                            Hi Pushpendra,

                            We tried contacting you today at 5:11 PM, however, couldn't get through. Please confirm the branch / loan centre where the application for Personal loan was submitted for us to assist you.

                            Regards,
                            Axis Bank
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                              N
                              naidusamuel
                              from Mumbai, Maharashtra
                              Mar 24, 2016
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                              Address: Pune, Maharashtra, 411005
                              Website: www.axisbank.com

                              I had issued cheque dated 05th Feb to the party on 03rd Feb. The parties supposed to deposit that cheque on 05th Feb but they have deposited cheque on 03rd Feb. The cheque presented on 04th Feb in clearing in axis bank. Axis bank supposed to stop that transaction because of cheque is dated of 05th Feb and they can’t process on 4th Feb. But bank processed the transaction and due to insufficient fund cheque got bounce. I don’t understand how a bank can execute postdated cheque transaction in current date. Now bank has debited Rs. 400 for cheque bounce charges.
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi Samuel,

                              Please help us with the branch details along with your contact number for us to look into it on priority.

                              Regards,
                              Axis Bank
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                                S
                                Srinivas Annabathula
                                from Mumbai, Maharashtra
                                Mar 23, 2016
                                Resolved
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                                Resolved

                                Address: Panchkula, Haryana, 134112
                                Website: www.axisbank.com

                                I have opened and operated my salary account with Axis Bank Ltd Panchkula branch long back, after that I have left the job in that area and the account is non operational since three months..no transactions taken place in the account more than three months, till now the account is now closed and requested several times to customer services and base branch to close the account with proper channel. Now they are sending SMS and creating trouble that they want to convert salary account into savings account to debit necessary charges from customer.

                                They have send me account closure from which is not accepting by the local branches to delay the matter

                                Very dirty services to customers...
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Mar 23, 2016
                                Updated by Srinivas Annabathula
                                Account is not closed and sending SMS that account will be converted to savings account...
                                I understand your concern regarding account closure [protected]

                                Our Axis Bank customer service have contacted you and
                                requested you to visit the branch and submit the account
                                closure form.

                                Thank you for being our valued customer.

                                In case you have any other queries you can email us on
                                customer.[protected]@axisbank.com or call us (toll free) on
                                [protected],[protected].
                                Till now the account is not closed...and customer is roaming round the Axis bank branches with the forms..how funny it is...totally unprofessional
                                Hi Srinivas,

                                Please help us with the branch details along with your contact number for us to look into it on priority.

                                Regards,
                                Axis Bank
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                                  S
                                  swapgade05
                                  from Pune, Maharashtra
                                  Mar 22, 2016
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                                  Address: 400065

                                  Hi,

                                  Myself is Swapnil Gade.
                                  Last 15 days i am facing issue while login in Internet banking.
                                  It suddenly through out with error message : Session time out.
                                  Everytime i sent mail to customercare and everytime they given me apologize letter, but still there no proper action has taken.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi Swapnil,

                                  Please share the reference number which you may have received from the last communication channel approached for us to look into it.

                                  Regards,
                                  Axis Bank
                                  Hi,

                                  This is Nikhil. I am also facing same issue since last few days and when called on customer care toll free number didn't found any relevant info.
                                  Also facing issue with Mobile application while accessing Insta Services saying 'unable to fetch your data, lease try after some time'.
                                  Never experienced such issue before. I am getting frustrated now, as important banking work is pending due to these issues.
                                  Hoping to get resolution on this ASAP.

                                  Regards,
                                  Nikhil Bhise.
                                  We are facing same issue past 30 days. We have given complaint to higher authority but there is no proper response from axis bank.
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                                    CA Anand Anjaria
                                    from Rajpipla, Gujarat
                                    Mar 22, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400014

                                    My Savings Account was closed on 22/06/2015 (Axis Bank, Dardar (East) A/c no [protected]) . But till as on date I have not received the pay order for the same. I have personally visited Axis Bank Dadar (E) Branch 4 times, Wrote 10 mails, made 85 calls during this tenure of 9 months, But No response from AXIS Bank (Mr. Bhagvat).
                                    when ever we make a call to Axis Bank Dadar (E) Branch, they used to Mr. Bhagvat is not in Branch, and even when i visited personally Mr. Bhagvat was not available in the Branch.
                                    Last time I have personally visited on 12/02/2016, but no response from Axis Bank.
                                    Finally I wanted the pay order which is with Axis Bank after Closer of Saving Accounting to Rs, 10, 000/- and Interest on the same.
                                    With Regards
                                    CA Anand Anjaria
                                    +[protected]
                                    +[protected]
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Hi Anand,

                                    Please share the reference number which you may have received from the last communication channel approached for us to look into it on priority.

                                    Regards,
                                    Axis Bank
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                                      Akanksha11
                                      Mar 22, 2016
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                                      Address: 560076
                                      Website: www.axisbank.com

                                      In past 1 yr axis bank debited 1200 Rs from my account as a consolidated charges.

                                      I want to cancel my credit Card and close the account.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi Akanksha,

                                      Please write to us elaborating your concerns from your registered email ID at [protected]@axisbank.com for us to assist you.

                                      Regards,
                                      Axis Bank
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