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Axis Bank Complaints & Reviews

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Last updated Apr 22, 2024
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 527

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D
drownzer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misselling by axis bank for home loan & savings account

Address:Pune, Maharashtra, 411061

I had taken a loan from Axis bank of Rs 27.5 lacs and was informed that they would open a zero balance account for my monthly EMI. I got a call from Axis bank representative that i have to maintain Rs 1 lac for my saving account with Axis bank. Also, i was never informed that i have to pay 2% charges of loan amount for mortgage intimation form. They directly credited an amount of Rs 5600 to my loan account. I didn't receive any call or email...
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Laxman Karande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreclosure loan penalty

Address:Nashik, Maharashtra, 422004

I am Laxman Bapu karande from Nashik maharashtra l have taken car loan from axis bank main branch Nashik but unfortunately my car total loss in accident FIR is registered at tembhurni police station solapur district so I want loan foreclose this is done in insurance claim not in my savings but axis bank charge 35 thousands extra penalty so I want penalty charge will not charge in my accident case I was go to axis bank main branch but they...
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K
kumarmanikonda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction refusing to cancel as a customer when i am requesting.

Address:560068

Greeting for the Day.

As i am using Axis bank credit card, i found there is one dispute transaction happen to the merchant MOBIKWIK for the amount 2000/-.

per the bank they need to send OTP and transaction confirmation message to my registered mobile but it is not happen this case. This is because i raised compliant to Axis bank support team to cancel the transaction based on the authorization code which axis...
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S
SCBNReddy
from Tirur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money recovery

Address:Hyderabad, Andhra Pradesh, 500074
Website:Payumoney

Dear sir, my accont no.[protected], i transfer 500 rupees money through payumoney on 02.03.2016, i got debitted message from axis bank, but i got transection failed message from payumoney, how i recovery the debitted money to my account....
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D
Dsrabasti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit without consent of customer

Address:New Delhi, Delhi, 110045

Dear Sir,
I am a customer of Axis bank my Customer id[protected].
I found irregularities in my credit card bill and ask few clarification but may be 2 weeks passed no clarification from the bank side.
Axis bank deducted Rs 63473/- from my account with out my consent and again put lien on around 17835/- .
My question is I never said I will not pay the amount but was seeking the clarification on my queries. If you...
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H
hemanth87
from Madanapalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transaction

Address:Chennai, Tamil Nadu, 600054
Website:icici prudential life insurance

Hi sir,
i was slept suddenly one sms came rs12218 have been debited in your credit card on 16 feb at 10.43. I called phone baking officer he told to raise the dispute form and transaction was frozen . After two day its was reflected in transaction contacted told to offficer their not responding properly and forced to pay it......
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S
sujata sinha
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding transaction

Address:Muzaffarpur, Bihar, 842001
Website:www.irctc.co.in

Transaction ID [protected] for Rs. 209.35 rejected from bank on 01/03/2016. However the amount is not refunded /reversed to the a/c [protected]...
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C
chethan kumar A
from Bengaluru, Karnataka
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Personal loan issue Complaint-2

Address:560100
Website:www.axisbank.com

I raised complaint earlier and they said they will credit back the assured amount.
I just now received the mail saying processing fee is 2%.
Again I am highlighting this, whatever the axis team executives who discussed with me during discussion was 1.25%, but without any fore information and communication they have deducted 2% as processing fee. Why they are hiding these details. This is cheating the customer and it is against...
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Address:400092

Dear sir,

Please find below details for complain.

Insurance Company - Tata AIG General Insurance Company Ltd.

Agent - Axis Bank (Yoginagar, Borivali West)
(Shramik Patil and Dipika Patil)
Policy No - [protected] 00
Date of Issue - 28/01/2015
Claim No - [protected]

My car Nissan Terrano with no MH02DG9463 had an Accident on Highway on date 27/12/2015.br...
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S
sasitalla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EDC machine working problem

Address:560043

This is inform you that i have a EDC Machine Verifone vx 520 of Axis bank ltd.
holding A/c no. is [protected] (PRETTY N PINK BOUTIQUE)

MID - [protected]
TID[protected]

I am getting " Contact VI " error when operated.

Please rectify the problem as soon as possible....
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A
avgha77
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About credit incorrect atm txn and

Address:Mumbai City, Maharashtra, 4000 70
Website:www.consumercomplaints.in/new_complaint

Hi,

This is with reference to my recent bills that are unpaid due to your lack of investigation.

Of the recent bill that shows payment of more than 3000/- Rs, I’ve only made transactions of 500/- and 170+/- at Big Bazar and Burger King respectively.

You state that I’ve made a ATM withdrawal of 1500/- on 4 January 2016. When I’m completely aware of the charges for doing ATM withdrawal with...
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S
Sk.Shakhayan Basiruddin
from Guskhara, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about fictitious debit of balance from my account

Address:742101
Website:www.oxigenwallet. & vodafone billdesk & payu

I got two sms alert stating Rs 5000 and Rs 2000 debited from my account around12:44:01 am and 12:46:20 am on[protected] as info PUR/VODAFONE-BILLDESK/MUMBAI/VODAFONE-BILLDESK and PUR/PAYU-www.oxigenwallet./GUR/PAYU-www.oxigenwallet. respectively. I have no idea what is going on. I am fully unaware of the transaction and want my money recovered....
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T
Triptimanghnani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OTP Being sent to outdated number: Security threat

Address:]

Have contacted Axis bank in August 2015 to fix the issue of my new mastercard OTP being sent to outdated phone number AND email address. Apart from being a severe security threat, this causes severe inconvenience as a customer.

As of 2013, my details on the bank's portal which has been verified by the customer care agent is correctly updated. The agents are clueless and have no idea on how to deal with an customer who critically...
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Tarique3751
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing salary account facility

Address:Howrah, West Bengal, 711103

Managers are trying to fool customers with the facilities which are either not providing by company or they don't want us to use.

Moreover, after reminding again and again they are not listening to customers and making excuse every time.

Axis changed its name from UTI bank to Axis bank but facilities are same that old one.

Very bad experience two times....
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T
tenzin tenzay
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money while going through balance enquiry

Address:110054
Website:consumer complaints indian consumer complaints forum

On 20/2/16 after withdraw money from axis bank i have noticed while going through balance enquiry, money has deducted..since the place where i stay SBI ATM is very rare. so, i often prefer axis bank because advertising in television of axis bank is worth. i never notice my money is deducting, its been few day i noticed, but i think may be my mistake then later on i have been noting down in my notebook then i realized that its really deducting...
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gauravmendiratta
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan account no. AUR079201656835 (Gaurav Mendiratta)

Address:Faridabad, Haryana, 121001

Taken Auto Loan in Dec15, a/c AUR[protected], 1st & 2nd installment debit in my a/c on 15.01.16 & 15.02.16
But till date not updated my loan account and every time call to me for payment;

ur local branch file is not submit the right auto loan code;
plz correct the loan account code so that customer is not face the problem.
gaurav[protected]...
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S
saraphraj
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewed credit card not sent to me

Address:Pune, Maharashtra, 411033

After renewd my credit card not given to me at my requisted addresss.
and currently this card is reveresed by bank and not giving to me.
i have given 3 CRF forms to bank but till he is not provded me....
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C
chethan kumar A
from Bengaluru, Karnataka
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Personal loan issue

Address:560100

I have requested for personal loan for 5 lacks. The Axis bank people promised me 1.25% as processing fee and documentation charges of Rs 200 with 13.99% as ROI.
This was on day 1. After processing all formalities they have disbursed Rs 488349 to my account. Now if i speak to customer care they say processing fee as 2%. There was no formal communication on change in processing fees or other deductions. I didn't receive the amount as...
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Deep@k Tripathy
from Agra, Uttar Pradesh
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Refusal for loan

Address:767001

I spoke to the manager of axis bank balangir branch.he refuse to give loan for msme under cgtsme act.even he didnt tell me the rate of interest and i told him that i have enough secured collaterals.poor manager and poor service.Now i lost hope from AXIS bank forever....
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bhushan.kotakar
from Mumbai, Maharashtra
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Home loan product issue bhushan kotakar

Address:Thane, Maharashtra, 421301

Myself Bhushan Kotakar, applied for home loan from Kalyan branch. Due to negligence of bank employee, they put it in product Asha even though I'm applicable for the normal product with less interest rate. Paid around 8000 and now for converting it into normal product they are demanding processing fee again. Kindly help....
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